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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>The 10 best VoIP providers for small business | Fortune Recommends</title><meta name="msapplication-TileColor" content="#ffc40d"/><meta name="theme-color" content="#FFFFFF"/><meta name="description" content="Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs."/><meta name="keywords" content=""/><meta property="og:url" content="https://fortune.com/recommends/voip/best-voip-service/"/><meta property="og:type" content="article"/><meta property="og:title" content="Ranked: These are the best VoIP systems for SMBs"/><meta property="og:description" content="If you’re looking for a VoIP system for your small or medium-sized business, we’ve compiled a list of the industry’s best. "/><meta property="og:site_name" content="Fortune Recommends"/><meta property="og:image" content="https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?resize=1200,600"/><meta property="og:width" content="1024"/><meta property="og:height" content="683"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Ranked: These are the best VoIP systems for SMBs"/><meta name="twitter:description" content="If you’re looking for a VoIP system for your small or medium-sized business, we’ve compiled a list of the industry’s best. "/><meta name="twitter:image" content="https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?resize=1200,600"/><meta name="twitter:url" content="https://fortune.com/recommends/voip/best-voip-service/"/><meta property="fb:pages" content="56501027948"/><meta name="robots" content="max-image-preview:large"/><link rel="preconnect" href="https://www.google-analytics.com" crossorigin=""/><link rel="preconnect" href="https://www.googletagservices.com" crossorigin=""/><link rel="preconnect" href="https://ad.doubleclick.net" crossorigin=""/><link rel="preconnect" href="https://static.doubleclick.net" crossorigin=""/><link rel="preconnect" href="https://securepubads.g.doubleclick.net" crossorigin=""/><link rel="icon" href="/icons/favicons/favicon.ico"/><link rel="canonical" href="https://fortune.com/recommends/voip/best-voip-service/"/><link rel="preload" href="https://fortune.com/fonts/GraphikCondensed-Regular-Web.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="preconnect" href="https://static.myfinance.com" crossorigin=""/><link rel="alternate" type="application/rss+xml" title="Fortune RSS" href="https://fortune.com/feed/fortune-feeds/?id=3656532"/><script id="faq-json-schema" type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Integrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software."},"name":"What are third-party integrations?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Calling features that a small business needs will vary based on the type of business. However, some features most often considered include:\n- HD voice\n- Call forwarding\n- Call routing\n- Call management\n- International calling\n- Auto attendant or IVR\n- Call recording\n- Conference calling"},"name":"What calling features should a small business consider?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"An SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.\n\nIf a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes."},"name":"What is a service level agreement (SLA)? "}]}</script><script id="json-schema" type="application/ld+json">[{"@type":"Article","@context":["https://schema.org"],"publisher":{"@type":"Organization","address":{"@type":"PostalAddress","addressCountry":{"@type":"Country","name":"US"},"addressLocality":"New York","addressRegion":"NY","postalCode":"10038","streetAddress":"40 Fulton Street"},"brand":{"@type":"Brand","name":"Fortune"},"founder":{"@type":"Person","name":"Henry Robinson Luce"},"foundingDate":"1929-02","legalName":"Fortune Media (USA) Corporation","logo":{"@type":"ImageObject","url":"https://fortune.com/static/media/logo.png"},"name":"Fortune","publishingPrinciples":"https://fortune.com/about-us/","sameAs":["https://en.wikipedia.org/wiki/Fortune_(magazine)","https://www.facebook.com/FortuneMagazine/","https://www.linkedin.com/company/fortune-magazine/","https://www.instagram.com/fortunemag/","https://www.pinterest.com/fortunemagazine/","https://twitter.com/FortuneMagazine/"],"url":"https://fortune.com/"},"headline":"The best VoIP providers for small businesses in November 2024","url":"https://fortune.com/recommends/voip/best-voip-service/","mainEntityOfPage":"https://fortune.com/recommends/voip/best-voip-service/","dateModified":"2024-11-27T14:52:44-00:00","datePublished":"2024-11-12T20:07:12-00:00","identifier":3862559,"thumbnailUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?resize=1200,600","author":[{"@type":"Person","name":"Corey McCraw","url":"https://fortune.com/author/corey-mccraw/","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=150"}],"keywords":["Best Small and Medium Companies","Best-of","Business","business technology","no copyright","Rankings and Roundups","Telecommunications"],"articleSection":"VOIP","description":"Finding the best VoIP solution for your small business isn’t 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https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1440&q=75"/></a><div class="sc-3be47025-8 gXfXEH"><a href="https://fortune.com/author/corey-mccraw/" target="_self" class="sc-93594058-0 fowfrQ "><span class="sc-3be47025-1 juJQCL">Corey McCraw</span></a><span class="sc-3be47025-2 eSlZzo">Small Business Expert</span></div><button class="sc-3be47025-3 jstytk"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M18 6L6 18" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M6 6L18 18" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></button></div><span class="sc-3be47025-5 fQLsjx"><p><span style="font-weight:400">Corey McCraw specializes in writing about voice over internet protocol (VoIP) and unified communications as a service (UCaaS). Corey has been working and writing in the business communications space for more than a decade, and holds a degree from the University of Massachusetts Amherst.</span></p></span><div class="sc-3be47025-10 bmAuQp"><ul class="sc-f8fcf8ba-2 fgxESO"><li class="sc-f8fcf8ba-3 giFAMX"><a href="https://www.linkedin.com/in/corey-mccraw-66254731/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to our linkedin profile"><svg width="24" height="24" aria-hidden="true" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.51562 0H20.4844C22.4227 0 24 1.57727 24 3.51562V20.4844C24 22.4227 22.4227 24 20.4844 24H3.51562C1.57727 24 0 22.4227 0 20.4844V3.51562C0 1.57727 1.57727 0 3.51562 0ZM5.67188 19.0312H8.48438V9.1875H5.67188V19.0312ZM8.48438 7.78125H5.67188V4.96875H8.48438V7.78125ZM15.5156 19.0312H18.3281V12.9229C18.3281 10.9006 16.7199 9.18951 14.8125 9.1875C14.1595 9.1875 13.7281 9.34814 13.2557 9.52402C13.0815 9.5889 12.9017 9.65586 12.7031 9.71759V9.1875H9.89062V19.0312H12.7031V13.4062C12.7031 12.631 13.3341 12 14.1094 12C14.8846 12 15.5156 12.631 15.5156 13.4062V19.0312Z"></path></svg></a></li></ul><a href="https://fortune.com/author/corey-mccraw/" target="_self" class="sc-93594058-0 dukcnE sc-3be47025-6 iBZmKE styled-custom-link ">SEE FULL BIO</a></div></div></span><span class="sc-4aadc14e-7 fLvwvm"><div class="sc-8357b4fc-1 gslWGR"><a href="https://fortune.com/author/ehabzahriyeh/" target="_self" class="sc-93594058-0 fowfrQ sc-8357b4fc-6 cytaS " aria-label="Go to Ehab Zahriyeh author's page"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:40px;height:40px;background:none;opacity:1;border:0;margin:0;padding:0;position:relative"><img alt="Ehab Zahriyeh" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fixed" 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data-cy="reviewed-by-text" class="sc-8357b4fc-2 bjJBmk">REVIEWED BY</span><span data-cy="reviewer-name" class="sc-8357b4fc-7 kXSAJi">Ehab Zahriyeh</span></span><span class="sc-8357b4fc-5 eFRRvB">Senior Editor, Personal Finance</span></span></a></div></span></div></div><div data-cy="header-date" class="sc-bc78b52c-4 dRiNOZ"></div></div></div><nav id="toc-wrapper" data-cy="TOC" class="sc-b1ff6b49-0 irBBoA toc"><div class="sc-b1ff6b49-2 GlBFr toc-mobile"><div class="sc-b1ff6b49-4 dsAQFp dropdown">10 best VoIP for small businesses</div><div class="sc-b1ff6b49-5 heJLex"><span>Jump to your section</span></div><div class="sc-b1ff6b49-3 bbqQeU content-wrapper"><ul><li>Top VoIP services <ul><li><a href="#RingCentral" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #RingCentral">Best compatibility: RingCentral</a></li><li><a href="#8x8" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #8x8">Best for unlimited international calling: 8×8</a></li><li><a href="#Intermedia-Unite" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Intermedia-Unite">Longest free trial: Intermedia Unite</a></li><li><a href="#Dialpad" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Dialpad">Best artificial intelligence: Dialpad</a></li><li><a href="#Zoom-Phone" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Zoom-Phone">Best for video conferencing: Zoom Phone</a></li><li><a href="#Vonage" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Vonage">Best for mobile: Vonage</a></li><li><a href="#Google-Voice" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Google-Voice">Best for Google Workspace users: Google Voice</a></li><li><a href="#Grasshopper" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Grasshopper">Best for solopreneurs: Grasshopper</a></li><li><a href="#Nextiva" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Nextiva">Best for toll-free minutes: Nextiva</a></li><li><a href="#Talkroute" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Talkroute">Best scalability: Talkroute</a></li></ul></li><li><a href="#definition" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #definition">What is VoIP?</a></li><li><a href="#costs" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #costs">VoIP costs</a></li><li><a href="#how-to-choose" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #how-to-choose">Choosing the best VoIP</a></li><li><a href="#methodology" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #methodology">Our methodology</a></li><li><a href="#faqs" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #faqs">FAQs</a></li></ul></div></div><div class="sc-b1ff6b49-1 iEaleX toc-desktop"><div class="sc-b1ff6b49-4 dsAQFp">10 best VoIP for small businesses</div><div class="sc-b1ff6b49-3 diyRdl content-wrapper"><ul><li>Top VoIP services <ul><li><a href="#RingCentral" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #RingCentral">Best compatibility: RingCentral</a></li><li><a href="#8x8" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #8x8">Best for unlimited international calling: 8×8</a></li><li><a href="#Intermedia-Unite" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Intermedia-Unite">Longest free trial: Intermedia Unite</a></li><li><a href="#Dialpad" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Dialpad">Best artificial intelligence: Dialpad</a></li><li><a href="#Zoom-Phone" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Zoom-Phone">Best for video conferencing: Zoom Phone</a></li><li><a href="#Vonage" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Vonage">Best for mobile: Vonage</a></li><li><a href="#Google-Voice" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Google-Voice">Best for Google Workspace users: Google Voice</a></li><li><a href="#Grasshopper" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Grasshopper">Best for solopreneurs: Grasshopper</a></li><li><a href="#Nextiva" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Nextiva">Best for toll-free minutes: Nextiva</a></li><li><a href="#Talkroute" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Talkroute">Best scalability: Talkroute</a></li></ul></li><li><a href="#definition" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #definition">What is VoIP?</a></li><li><a href="#costs" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #costs">VoIP costs</a></li><li><a href="#how-to-choose" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #how-to-choose">Choosing the best VoIP</a></li><li><a href="#methodology" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #methodology">Our methodology</a></li><li><a href="#faqs" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #faqs">FAQs</a></li></ul></div></div></nav><div class="sc-82385409-1 lbNltL article-content" data-cy="content"><div><div data-cy="articleContent" class="rawHtml-content-no-nativo"><p>Voice-over-internet-protocol (VoIP) brings calling to the internet and comes with some noteworthy advantages. VoIP phones save businesses anywhere between 30% and 50%, so it’s no surprise that many businesses are looking to incorporate this calling technology into their communications stacks. Fortunately, VoIP phone services are easy to adopt, and there are a wide variety of providers to consider getting set up. </p><div class="paywall-selector"></div><div class="paywall"> <p>In this article, we provide a rundown of the best VoIP services based on their pricing, uptimes, and customer satisfaction ratings. We also outline key features of each that you should know before deciding which VoIP works best for your small and midsize business (SMB) needs. Rates and features in our list are up-to-date as of the time of publication but are subject to change. See our full <a href="#methodology" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #methodology" data-type="internal" data-id="#methodology">VoIP methodology</a> below.</p> <details class="wp-block-details why-trust-us-widget is-layout-flow wp-block-details-is-layout-flow"><summary><h3>Why trust Fortune Recommends</h3></summary><p>Our editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. Read more about our <a href="https://fortune.com/fortune-recommends-editorial-guidelines/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/fortune-recommends-editorial-guidelines/">editorial guidelines</a> and the <a href="https://fortune.com/fortune-recommends-business-solutions-methodology/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/fortune-recommends-business-solutions-methodology/">business solutions methodology</a> for the ratings below.</p> <ul><li>More than two dozen providers compared</li> <li>Over 450 data points analyzed</li> <li>30+ years of combined VoIP experience</li> <li>5 levels of fact-checking</li></ul></details> <h2 class="wp-block-heading">The 10 best VoIP of November 2024</h2> <div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">VoIP provider</th><th scope="col">Key feature</th><th scope="col">Base monthly price</th><th scope="col">Learn more</th></tr></thead><tbody><tr><th scope="row"><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-vivid-green-cyan-color">Featured partner</mark><br/><strong>Best compatibility:</strong> <a href="#RingCentral" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #RingCentral">RingCentral</a></th><td class="">More than 300 third-party integrations</td><td class="">$30.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at RingCentral</td></tr><tr><th scope="row"><strong>Best for unlimited international calling:</strong> <a href="#8x8" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #8x8">8×8</a></th><td class="">Unmetered voice calling to 14 countries</td><td class="">$28.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr><tr><th scope="row"><strong>Longest free trial:</strong> <a href="#Intermedia-Unite" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Intermedia-Unite">Intermedia Unite</a></th><td class="">Mix-and-match plans to only pay for what you need</td><td class="">$27.99</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr><tr><th scope="row"><strong>Best artificial intelligence:</strong> <a href="#Dialpad" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Dialpad">Dialpad</a></th><td class="">AI analysis of calls to provide instant feedback</td><td class="">$23.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr><tr><th scope="row"><strong>Best for video conferencing:</strong> <a href="#Zoom-Phone" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Zoom-Phone" data-type="internal" data-id="#Zoom-Phone">Zoom Phone</a></th><td class="">Seamlessly transition audio calls to video with one click</td><td class="">$10.00</td><td class="last-cell"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Zoom Phone</td></tr><tr><th scope="row"><strong>Best for mobile:</strong> <a href="#Vonage" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Vonage">Vonage</a></th><td class="">Unlimited domestic calling available on base plan</td><td class="">$13.99</td><td class="last-cell"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Vonage</td></tr><tr><th scope="row"><strong>Best for Google Workspace users:</strong> <a href="#Google-Voice" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Google-Voice">Google Voice</a></th><td class="">Free local number included with subscription</td><td class="">$10.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr><tr><th scope="row"><strong>Best for solopreneurs:</strong> <a href="#Grasshopper" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Grasshopper">Grasshopper</a></th><td class="">Simple setup and easy to use</td><td class="">$18.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr><tr><th scope="row"><strong>Best for toll-free minutes:</strong> <a href="#Nextiva" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Nextiva">Nextiva</a></th><td class="">Social media management included</td><td class="">$30.95</td><td class="last-cell"><a href="https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Nextiva</td></tr><tr><th scope="row"><strong>Best scalability: </strong><a href="#Talkroute" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Talkroute">Talkroute</a></th><td class="">Additional user rates are discounted</td><td class="">$19.00</td><td class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJr"><tbody><tr><th><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-vivid-green-cyan-color">Featured partner</mark><br/><strong>Best compatibility:</strong> <a href="#RingCentral" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #RingCentral">RingCentral</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at RingCentral</th></tr><tr><th class="header" scope="row">Key feature</th><td>More than 300 third-party integrations</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$30.00</td></tr><tr><th><strong>Best for unlimited international calling:</strong> <a href="#8x8" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #8x8">8×8</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>Unmetered voice calling to 14 countries</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$28.00</td></tr><tr><th><strong>Longest free trial:</strong> <a href="#Intermedia-Unite" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Intermedia-Unite">Intermedia Unite</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>Mix-and-match plans to only pay for what you need</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$27.99</td></tr><tr><th><strong>Best artificial intelligence:</strong> <a href="#Dialpad" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Dialpad">Dialpad</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>AI analysis of calls to provide instant feedback</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$23.00</td></tr><tr><th><strong>Best for video conferencing:</strong> <a href="#Zoom-Phone" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Zoom-Phone" data-type="internal" data-id="#Zoom-Phone">Zoom Phone</a></th><th class="last-cell"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Zoom Phone</th></tr><tr><th class="header" scope="row">Key feature</th><td>Seamlessly transition audio calls to video with one click</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$10.00</td></tr><tr><th><strong>Best for mobile:</strong> <a href="#Vonage" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Vonage">Vonage</a></th><th class="last-cell"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Vonage</th></tr><tr><th class="header" scope="row">Key feature</th><td>Unlimited domestic calling available on base plan</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$13.99</td></tr><tr><th><strong>Best for Google Workspace users:</strong> <a href="#Google-Voice" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Google-Voice">Google Voice</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>Free local number included with subscription</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$10.00</td></tr><tr><th><strong>Best for solopreneurs:</strong> <a href="#Grasshopper" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Grasshopper">Grasshopper</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>Simple setup and easy to use</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$18.00</td></tr><tr><th><strong>Best for toll-free minutes:</strong> <a href="#Nextiva" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Nextiva">Nextiva</a></th><th class="last-cell"><a href="https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Nextiva</th></tr><tr><th class="header" scope="row">Key feature</th><td>Social media management included</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$30.95</td></tr><tr><th><strong>Best scalability: </strong><a href="#Talkroute" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to #Talkroute">Talkroute</a></th><th class="last-cell"><a href="https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" rel="noreferrer noopener nofollow" aria-disabled="true">View offer</a> <br/>at Top10</th></tr><tr><th class="header" scope="row">Key feature</th><td>Additional user rates are discounted</td></tr><tr><th class="header" scope="row">Base monthly price</th><td>$19.00</td></tr></tbody></table></div> <hr class="sc-fa0656e5-0 gIAhfJ"/> <div class="product-card-inline-wrapper"> <div class="card-banner">SPONSORED PARTNER</div> <div class="card-area-1"> <h3 id="overview" class="card-title">Ringover</h3> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$21</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 7-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://www.ringover.com/go-voip-phone-system?utm_source=Fortune&utm_medium=Affiliate&utm_campaign=Affiliation_Fortune&utm_term=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://www.ringover.com/go-voip-phone-system?utm_source=Fortune&utm_medium=Affiliate&utm_campaign=Affiliation_Fortune&utm_term=3862559" rel="noopener" aria-disabled="true"><img alt="The Zoom logo." loading="lazy" width="300" height="169" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 169'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"> <a href="https://www.ringover.com/go-voip-phone-system?utm_source=Fortune&utm_medium=Affiliate&utm_campaign=Affiliation_Fortune&utm_term=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://www.ringover.com/go-voip-phone-system?utm_source=Fortune&utm_medium=Affiliate&utm_campaign=Affiliation_Fortune&utm_term=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a> <p class="cta-caption">at Ringover</p> </div> </div> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best compatibility: RingCentral</h2> <div class="product-card-inline-wrapper"> <div class="card-banner">FEATURED PARTNER</div> <div class="card-area-1"> <h3 id="RingCentral" class="card-title">RingCentral: Core</h3> <p class="card-subtitle"><strong>Great for:</strong> Integrations</p> <section class="card-description"> <table> <tbody> <tr> <td>Monthly rate:</td> <td>$30.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 14-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at RingCentral</p> </div> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>When it comes to integrations, RingCentral is one of the industry leaders with more than 300 available, even at its Core tier of service. As a result, it’s fairly easy to integrate with popular solutions like Salesforce, Google Workspace, and Microsoft Teams. RingCentral also offers unlimited calling in the U.S. and Canada and has options for SMS. </p> <p>RingCentral’s call management is very competitive with options for a multilevel auto attendant and interactive voice response (IVR). In addition to calling features, RingCentral’s Core tier offers video conferencing for up to 100 attendees.</p><div data-cy="nativoTout"></div> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/ringcentral-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/ringcentral-review/">RingCentral review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>More than 300 third-party integrations</li><li>99.999% uptime service-level agreement (SLA)</li><li>Both volume and annual discounts</li></ul></div><div><h3>Cons</h3><ul><li>Pricey without annual and volume discounts</li><li>Only 100 toll-free minutes at this plan level</li><li>No automatic call recording at this tier</li></ul></div></div> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“RingCentral offers professionals like myself who don’t want to give out their personal phone number clients an excellent tool for managing customer relationships. The contact history, mobile and web apps, and seamless integrations make it worthwhile.”</p> <p><em>—<a href="https://fortune.com/author/jess-pingrey/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/jess-pingrey/">Jess Pingrey</a>, small business expert and Fortune Recommends contributor</em></p></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See RingCentral plans and pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">Core</th><td class="">Yes, 30 days</td><td class="">Business or toll-free number included<br/>100 toll-free minutes<br/>On-demand call recording<br/>Up to 100 video meeting participants</td><td class="last-cell">$30.00 per month, per user</td></tr><tr><th scope="row">Advanced</th><td class="">Yes, 30 days</td><td class="">[1,000 toll-free minutes<br/>Advanced call routing<br/>Automatic/on-demand call recording<br/>Unlimited internet fax</td><td class="last-cell">$35 per month, per user</td></tr><tr><th scope="row">Ultra</th><td class="">Yes, 30 days</td><td class="">10,000 toll fee minutes<br/>Advanced call routing<br/>Up to 200 video meeting participants<br/>Unlimited file, message, and recording storage</td><td class="last-cell">$45 per month, per user</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Core</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 30 days</td></tr><tr><th class="header" scope="row">Features</th><td>Business or toll-free number included<br/>100 toll-free minutes<br/>On-demand call recording<br/>Up to 100 video meeting participants</td></tr><tr><th class="header" scope="row">Pricing</th><td>$30.00 per month, per user</td></tr><tr><th>Advanced</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 30 days</td></tr><tr><th class="header" scope="row">Features</th><td>[1,000 toll-free minutes<br/>Advanced call routing<br/>Automatic/on-demand call recording<br/>Unlimited internet fax</td></tr><tr><th class="header" scope="row">Pricing</th><td>$35 per month, per user</td></tr><tr><th>Ultra</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 30 days</td></tr><tr><th class="header" scope="row">Features</th><td>10,000 toll fee minutes<br/>Advanced call routing<br/>Up to 200 video meeting participants<br/>Unlimited file, message, and recording storage</td></tr><tr><th class="header" scope="row">Pricing</th><td>$45 per month, per user</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for unlimited international calling: 8×8</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="8x8" class="card-title">8×8: X2</h3> <p class="card-subtitle"><strong>Great for:</strong> Unlimited international calling to 14 countries</p> <section class="card-description"> <table> <tbody> <tr> <td>Monthly rate:</td> <td>$28.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, demo</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section> </div> <div class="card-image card-area-2"><a href="https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a> <p class="cta-caption">at Top10</p> </div> <div class="card-area-4"> <section class="card-accordion one-pannel" role="tablist">  <input id="control1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e" role="tab" name="accordion-pannel-956202c7-5f32-4e8c-88ec-a3732fc3cd9e" type="radio" aria-controls="content1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e" checked=""/> <label id="label1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e" tabindex="0" role="button" for="control1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e"> Unlimited International Calling</label> <div id="content1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e" class="card-accordion-panel" role="tabpanel" aria-labelledby="label1-956202c7-5f32-4e8c-88ec-a3732fc3cd9e"> <ul> <li style="list-style-type:none"> <ul> <li>Australia</li> <li>Canada</li> <li>France</li> <li>Germany</li> <li>Ireland</li> <li>Italy</li> <li>New Zealand</li> <li>Puerto Rico</li> <li>Spain</li> <li>Sweden</li> <li>Switzerland</li> <li>The Netherlands</li> <li>United Kingdom</li> <li>United States</li> </ul> </li> </ul> </div> <a href="https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-mobile redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a> <p class="cta-caption">at Top10</p> </section> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>8×8 is a VoIP provider that provides standard features found with many VoIP vendors, such as internet fax, voicemail with transcription, and a multilevel auto attendant. The X2 plan also delivers short message service (SMS) and multimedia message service (MMS) to reach out to customers via text. Some third-party integrations are available at this tier.</p> <p>Besides domestic calling, 8×8 is one of the few providers delivering unlimited international calling. This provides calling to 14 countries.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/8x8-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/8x8-review/">8×8 review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Unlimited calling to 14 countries</li><li>High-definition (HD) audio and video conferencing for 500 attendees</li><li>Mix-and-match plans to only pay for what you need</li></ul></div><div><h3>Cons</h3><ul><li>Lacks transparent pricing</li><li>8×8 Frontdesk is not available with the base plan</li><li>Unified communications (UC) plans lack call center features</li></ul></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See 8×8 plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Pricing</th><th scope="col">Free trial or free plan?</th><th scope="col">Features</th></tr></thead><tbody><tr><th scope="row">X2</th><td class="">$28.00 per user, per month</td><td class="">No</td><td class="last-cell">Unmetered voice calling to 14 countries<br/>Unlimited extension-to-extension calling<br/>Short message service (SMS) and multimedia messaging service (MMS)<br/>Team chat<br/>Multilevel auto attendant<br/>Audio and video conferencing for up to 500 people<br/>Internet faxing<br/>Hot desking<br/>Storage for up to 130 days<br/>Voicemail transcription<br/>Microsoft Teams integration<br/>Single sign-on (SSO)<br/>Presence detection<br/>Call queues<br/>8×8 Work: app for desktop, web, and mobile</td></tr><tr><th scope="row">X4</th><td class="">$45 per user, per month</td><td class="">No</td><td class="last-cell">Everything in X2<br/>Unmetered voice calling to 48 countries<br/>Call monitor, barge, and whisper feature for supervisors<br/>8×8 Frontdesk app for receptionists and operators<br/>Call activity analytics<br/>Supervisor analytics</td></tr><tr><th scope="row">X6</th><td class="">$85 per user, per month</td><td class="">No</td><td class="last-cell">Everything in X2 and X4<br/>Metered and unmetered voice call bundles<br/>8×8 Agent Workspace<br/>Skills-based routing<br/>Omnichannel routing for various contact and collaboration tools (voice, chat, social media, messaging, emails, and SMS)<br/>Post-call surveys<br/>Queued and web callback<br/>Call center reports and analytics</td></tr><tr><th scope="row">X7</th><td class="">$110 per user, per month</td><td class="">No</td><td class="last-cell">Everything in X2, X4, and X6 plans<br/>8×8 Contact Center for Microsoft Teams (certification available)<br/>Chrome Enterprise Recommended (CER) contact center solution<br/>Specialized out-of-the-box integrations</td></tr><tr><th scope="row">X8</th><td class="">$140 per user, per month</td><td class="">No</td><td class="last-cell">Everything in other plans<br/>Preview, progressive, and predictive auto-dialers<br/>Speech and quality management analytics</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>X2</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$28.00 per user, per month</td></tr><tr><th class="header" scope="row">Free trial or free plan?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Unmetered voice calling to 14 countries<br/>Unlimited extension-to-extension calling<br/>Short message service (SMS) and multimedia messaging service (MMS)<br/>Team chat<br/>Multilevel auto attendant<br/>Audio and video conferencing for up to 500 people<br/>Internet faxing<br/>Hot desking<br/>Storage for up to 130 days<br/>Voicemail transcription<br/>Microsoft Teams integration<br/>Single sign-on (SSO)<br/>Presence detection<br/>Call queues<br/>8×8 Work: app for desktop, web, and mobile</td></tr><tr><th>X4</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$45 per user, per month</td></tr><tr><th class="header" scope="row">Free trial or free plan?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in X2<br/>Unmetered voice calling to 48 countries<br/>Call monitor, barge, and whisper feature for supervisors<br/>8×8 Frontdesk app for receptionists and operators<br/>Call activity analytics<br/>Supervisor analytics</td></tr><tr><th>X6</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$85 per user, per month</td></tr><tr><th class="header" scope="row">Free trial or free plan?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in X2 and X4<br/>Metered and unmetered voice call bundles<br/>8×8 Agent Workspace<br/>Skills-based routing<br/>Omnichannel routing for various contact and collaboration tools (voice, chat, social media, messaging, emails, and SMS)<br/>Post-call surveys<br/>Queued and web callback<br/>Call center reports and analytics</td></tr><tr><th>X7</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$110 per user, per month</td></tr><tr><th class="header" scope="row">Free trial or free plan?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in X2, X4, and X6 plans<br/>8×8 Contact Center for Microsoft Teams (certification available)<br/>Chrome Enterprise Recommended (CER) contact center solution<br/>Specialized out-of-the-box integrations</td></tr><tr><th>X8</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$140 per user, per month</td></tr><tr><th class="header" scope="row">Free trial or free plan?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in other plans<br/>Preview, progressive, and predictive auto-dialers<br/>Speech and quality management analytics</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Longest free trial: Intermedia Unite</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Intermedia-Unite" class="card-title">Intermedia Unite: Unite Pro</h3> <p class="card-subtitle"><strong>Great for:</strong> Free trial length</p> <section class="card-description"> <table> <tbody> <tr> <td>Monthly rate:</td> <td>$27.99</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 30-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>5 endpoints</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY&pub_param_1==3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Top10</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>Like many providers in our guide, Intermedia Unite serves as a VoIP and UC as a service (UCaaS) provider. In addition to cloud telephony, the provider delivers cloud-based communications via video conferencing and team messaging. This provides stronger opportunities for collaboration and grants additional channels to communicate with customers.</p> <p>For those just looking to dip their feet in and see if this is a fit, Intermedia offers a lengthy free trial of 30 days. Once signed up, Intermedia provides a free IP phone, which is a good way to start the build-out of in-office endpoints for the service.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/intermedia-unite-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/intermedia-unite-review/">Intermedia Unite review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Mix-and-match plans to only pay for what you need</li><li>Plan comes with a free device</li><li>Easily scalable to your business needs</li></ul></div><div><h3>Cons</h3><ul><li>Only comes with 50 MB of space to backup, sync, and share files</li><li>Some popular integrations are only available at higher tiers</li><li>Call monitoring features are limited</li></ul></div></div> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“I think Intermedia Unite is a great VoIP service with a diverse range of features, good call quality, and straightforward pricing. While there are more budget-friendly VoIP providers, I appreciate Intermedia Unite’s transparency and how much information it provides customers with its service.”<br/><br/><em><a href="https://fortune.com/author/toni-matthews-el/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/toni-matthews-el/">Toni Matthews-El</a>, <em>small business expert and </em>Fortune Recommends contributor</em></p></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Intermedia Unite plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Pricing</th><th scope="col">Free Trial or Plan Available?</th><th scope="col">Features</th></tr></thead><tbody><tr><th scope="row">Unite Pro</th><td class="">$27.99 per user, per month</td><td class="">No</td><td class="last-cell">100-participant video conferencing<br/>50 GB file backup, sync, and share<br/>Call recording</td></tr><tr><th scope="row">Unite Enterprise</th><td class="">$32.99 per user, per month</td><td class="">No</td><td class="last-cell">200-participant video conferencing<br/>200 GB file backup, sync, and share<br/>Exchange mailbox</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Unite Pro</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$27.99 per user, per month</td></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>100-participant video conferencing<br/>50 GB file backup, sync, and share<br/>Call recording</td></tr><tr><th>Unite Enterprise</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$32.99 per user, per month</td></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>200-participant video conferencing<br/>200 GB file backup, sync, and share<br/>Exchange mailbox</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best artificial intelligence: Dialpad</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Dialpad" class="card-title">Dialpad: Standard</h3> <p class="card-subtitle"><strong>Great for:</strong> Artificial intelligence</p> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$23.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 14-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Top10</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>73% of companies are using artificial intelligence (AI). Dialpad embraces this through its aptly named Ai software. Ai is available at their base tier and runs in tandem with video conferences and call and voicemail transcriptions. This ensures that recorded information is managed accurately. Ai uses natural language processing (NLP) and speech recognition to record, transcribe, and analyze sentiment.</p> <p>The price point is very reasonable for the Starter plan; when billed monthly, the price is $23 per user, per month, and with annual pricing, the price drops to $15. While Dialpad doesn’t provide vanity VoIP numbers, extra local, toll-free, and international numbers are available as add-ons. </p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/dialpad-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/dialpad-review/">Dialpad review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Custom call routing</li><li>24/7 live support</li><li>One local phone number per user included</li></ul></div><div><h3>Cons</h3><ul><li>Plan only comes with three ring groups</li><li>No international SMS option</li><li>Google Workspace is the only integration available at this tier</li></ul></div></div> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“I enjoyed using Dialpad’s collaborative software, especially on PC. The interface feels very modern and sleek. I also like how it incorporated artificial intelligence (AI) into its products but still manages to make its customer engagement feel human and empathetic. It’s a great, affordable option for small businesses that want an all-in-one communication hub.”<br/><br/><em><a href="https://fortune.com/author/toni-matthews-el/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/toni-matthews-el/">Toni Matthews-El</a>, <em>small business expert and </em>Fortune Recommends contributor</em></p></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Dialpad plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Pricing</th><th scope="col">Free Trial or Plan Available?</th><th scope="col">Features</th></tr></thead><tbody><tr><th scope="row">Standard</th><td class="">$23.00 per user per month</td><td class="">Yes; 14-day free trial</td><td class="last-cell">Unlimited AI-supported meetings for up to 10 individuals<br/>Multilevel auto attendant<br/>Health Insurance Portability and Accountability Act (HIPAA)/business associate agreement (BAA) compliance</td></tr><tr><th scope="row">Pro</th><td class="">$35 per user per month</td><td class="">Yes; 14-day free trial</td><td class="last-cell">Global short message service (SMS) capabilities<br/>Local numbers in 70-plus countries<br/>24/7 live support</td></tr><tr><th scope="row">Enterprise</th><td class="">Contact sales</td><td class="">No</td><td class="last-cell">100% uptime guarantee<br/>Unlimited ring groups and office locations<br/>Priority live support</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Standard</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$23.00 per user per month</td></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>Yes; 14-day free trial</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited AI-supported meetings for up to 10 individuals<br/>Multilevel auto attendant<br/>Health Insurance Portability and Accountability Act (HIPAA)/business associate agreement (BAA) compliance</td></tr><tr><th>Pro</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>$35 per user per month</td></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>Yes; 14-day free trial</td></tr><tr><th class="header" scope="row">Features</th><td>Global short message service (SMS) capabilities<br/>Local numbers in 70-plus countries<br/>24/7 live support</td></tr><tr><th>Enterprise</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Pricing</th><td>Contact sales</td></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>100% uptime guarantee<br/>Unlimited ring groups and office locations<br/>Priority live support</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for video conferencing: Zoom Phone</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Zoom-Phone" class="card-title">Zoom Phone: US & Canada Metered</h3> <p class="card-subtitle"><strong>Great for:</strong> Video conferencing</p> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$10.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, demo</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=690&aff_id=1119&source=fortune&aff_sub=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Zoom Phone</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>Zoom Phone has a low cost for service that’s in line with Google Voice. For $10, you’re afforded domestic metered calling in the U.S. and Canada and metered international calling. Zoom Phone is one of the few providers that provides Canadian virtual numbers for users who want to establish a presence within that country.</p> <p>Both toll-free and local numbers are available, and users access voicemail and voicemail transcription through computer- or smartphone-based apps. Zoom Phone integrates with Zoom Video, so any call can be easily elevated to a Zoom video conference.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/zoom-phone-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/zoom-phone-review/">Zoom Phone review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Solid integration with Zoom video conferencing</li><li>24/7 live chat and phone support</li><li>Automatic and on-demand call recording with transcription available</li></ul></div><div><h3>Cons</h3><ul><li>Metered domestic and international calls with this plan</li><li>Outbound calling incurs additional fees</li><li>Additional phone numbers cost $5 per month</li></ul></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Zoom Phone plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free Trial or Plan Available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">US & Canada Metered</th><td class="">No</td><td class="">Metered domestic calling<br/>Metered international calling<br/>24/7 customer support</td><td class="last-cell">$10.00 per user, per month</td></tr><tr><th scope="row">US & Canada Unlimited</th><td class="">No</td><td class="">Unlimited domestic calling<br/>Multiple device use<br/>Centralized admin portal</td><td class="last-cell">$15 per user, per month</td></tr><tr><th scope="row">Global Select</th><td class="">No</td><td class="">Unlimited domestic calling<br/>Number in selected country included<br/>Direct dial number included</td><td class="last-cell">$20 per user, per month</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>US & Canada Metered</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Metered domestic calling<br/>Metered international calling<br/>24/7 customer support</td></tr><tr><th class="header" scope="row">Pricing</th><td>$10.00 per user, per month</td></tr><tr><th>US & Canada Unlimited</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited domestic calling<br/>Multiple device use<br/>Centralized admin portal</td></tr><tr><th class="header" scope="row">Pricing</th><td>$15 per user, per month</td></tr><tr><th>Global Select</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free Trial or Plan Available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited domestic calling<br/>Number in selected country included<br/>Direct dial number included</td></tr><tr><th class="header" scope="row">Pricing</th><td>$20 per user, per month</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for mobile: Vonage</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Vonage" class="card-title">Vonage: Mobile</h3> <p class="card-subtitle"><strong>Great for:</strong> Mobile VoIP</p> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$13.99</td> </tr> <tr> <td>Free trial or demo?</td> <td>No</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section> </div> <div class="card-image card-area-2"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=87&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=87&aff_id=1119&source=fortune&aff_sub=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to http://businesscom.go2cloud.org/aff_c?offer_id=95&aff_id=1119&source=fortune&aff_sub=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Vonage</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>One of the standout features of Vonage Business Communications is the availability of all calling features across all plans. Even with the Mobile tier of service, you’ll receive 99.999% service uptimes, call flip, smart numbers, and voicemail to email. Vonage is also very scalable with volume discounts for more than 1,000 users. </p> <p>It’s important to note that “Mobile” is an appropriate name for the plan as Vonage doesn’t support IP desk phones until the next tier of service. With annual and volume discounts, the $19.99 per user price is reduced to $13.99, making it a very affordable VoIP provider.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/vonage-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/vonage-review/">Vonage review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Only $19.99 for a single user paying monthly</li><li>Unlimited domestic calling</li><li>99.999% uptime SLA</li></ul></div><div><h3>Cons</h3><ul><li>Mobile doesn’t support IP phones</li><li>No team messaging at base level</li><li>No on-demand call recording with this plan</li></ul></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Vonage plans & pricing</h4></summary><p><em>Editor note: While SMS is supposed to be available on all plans, users have been reporting issues with this service since May 2024. As of September 23, 2024, Vonage has suspended all SMS messaging traffic for its Business Communications platform. There is no estimated timeframe for a fix.</em></p> <div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">Mobile</th><td class="">No free trial</td><td class="">Unlimited domestic calling <br/>Business short message service (SMS) and multimedia messaging service (MMS)<br/>Vonage Business Communications (VBC) app for desktop and mobile with admin portal<br/>Voicemail<br/>Virtual receptionist</td><td class="last-cell">$13.99 per user, per month</td></tr><tr><th scope="row">Premium</th><td class="">No free trial</td><td class="">Everything in Mobile<br/>Business desk phones<br/>Self-service and single sign-on (SSO)<br/>Video meetings with up to 200 participants<br/>Team messaging</td><td class="last-cell">$29.99 per user, per month</td></tr><tr><th scope="row">Advanced</th><td class="">No free trial</td><td class="">Everything in Mobile and Premium<br/>Simultaneously call multiple extensions at a time<br/>Visual voicemail<br/>On-demand call recording</td><td class="last-cell">$39.99 per user, per month</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><thead><tr><th colSpan="4">Discounts are available with annual plans</th></tr></thead><tbody><tr><th>Mobile</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No free trial</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited domestic calling <br/>Business short message service (SMS) and multimedia messaging service (MMS)<br/>Vonage Business Communications (VBC) app for desktop and mobile with admin portal<br/>Voicemail<br/>Virtual receptionist</td></tr><tr><th class="header" scope="row">Pricing</th><td>$13.99 per user, per month</td></tr><tr><th>Premium</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No free trial</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in Mobile<br/>Business desk phones<br/>Self-service and single sign-on (SSO)<br/>Video meetings with up to 200 participants<br/>Team messaging</td></tr><tr><th class="header" scope="row">Pricing</th><td>$29.99 per user, per month</td></tr><tr><th>Advanced</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No free trial</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in Mobile and Premium<br/>Simultaneously call multiple extensions at a time<br/>Visual voicemail<br/>On-demand call recording</td></tr><tr><th class="header" scope="row">Pricing</th><td>$39.99 per user, per month</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for Google Workspace users: Google Voice</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Google-Voice" class="card-title">Google Voice: Starter</h3> <p class="card-subtitle"><strong>Great for:</strong> Google Workspace users</p> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$10.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 14-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>10</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Top10</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>At its base, Google Voice is one of the few truly free VoIP phone services, but this plan is fairly skimpy when it comes to inbound and outbound calling features. Its first-tier business phone plan, called Starter, is much more attuned for smaller businesses and solopreneurs. For $10 per month, per user, you get call forwarding, activity reporting, voicemail transcription, and unlimited calling and texting to the U.S. and Canada.</p> <p>Google Voice is also a key provider if your business utilizes Google Workspace as it integrates with all of the solutions provided there. The entire ecosystem provides a UC style of functionality that grants the capability of turning a call into a meeting.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/google-voice-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/google-voice-review/">Google Voice review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Up to 10 users at base level</li><li>Easy interface for Google users</li><li>Calling to both the U.S. and Canada</li></ul></div><div><h3>Cons</h3><ul><li>Lacks toll-free, vanity, and international numbers</li><li>No included auto attendant in Starter plan</li><li>Only a 99.9% uptime guarantee</li></ul></div></div> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“Adding a Google Voice number for our small business was a sanity saver. It gets customer texts off our phones and lets us receive and reply to messages from within our company inbox instead. It’s so much easier to keep all of that correspondence in one place.”<br/><br/>—<em><a href="https://fortune.com/author/dana-miranda/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/dana-miranda/">Dana Miranda</a>, small business expert and Fortune Recommends contributor</em></p></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Google Voice plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">Starter</th><td class="">No</td><td class="">Up to 10 users<br/>Voicemail transcription<br/>24/7 support</td><td class="last-cell">$10.00 per user, per month</td></tr><tr><th scope="row">Standard</th><td class="">No</td><td class="">Unlimited users<br/>Multilevel auto-attendant<br/>Ring groups</td><td class="last-cell">$20 per user, per month</td></tr><tr><th scope="row">Premier</th><td class="">No</td><td class="">Unlimited international locations<br/>Advanced reporting<br/>Automatic call recording</td><td class="last-cell">$30 per user, per month</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Starter</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Up to 10 users<br/>Voicemail transcription<br/>24/7 support</td></tr><tr><th class="header" scope="row">Pricing</th><td>$10.00 per user, per month</td></tr><tr><th>Standard</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited users<br/>Multilevel auto-attendant<br/>Ring groups</td></tr><tr><th class="header" scope="row">Pricing</th><td>$20 per user, per month</td></tr><tr><th>Premier</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>Unlimited international locations<br/>Advanced reporting<br/>Automatic call recording</td></tr><tr><th class="header" scope="row">Pricing</th><td>$30 per user, per month</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for solopreneurs: Grasshopper</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Grasshopper" class="card-title">Grasshopper: True Solo</h3> <p class="card-subtitle"><strong>Great for:</strong> Solopreneurs</p> <section class="card-description"> <table> <tbody> <tr> <td>Standard monthly rate:</td> <td>$18.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 7-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>1 user</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Top10</p> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>Unlike many other providers in this guide, Grasshopper serves purely as a virtual phone system. This means you’ll only have access to telephony with Grasshopper, so no video conferencing or team chat. This is useful for SMBs that already have solutions like Zoom or Google Chat and merely want a working, internet-based phone system.</p> <p>The True Solo plan is a solopreneur-based plan from Grasshopper that grants all the calling features available at higher tiers for one user. Priced at only about $18 without the available discounts, this is a cheap option for the smallest companies. Despite this low pricing, virtual VoIP numbers and an impressive 99.999% uptime are available.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/grasshopper-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/grasshopper-review/">Grasshopper review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>All VoIP features included regardless of plan tier</li><li>99.999% uptime SLA</li><li>Has local, toll-free, and vanity numbers</li></ul></div><div><h3>Cons</h3><ul><li>No video conferencing</li><li>True Solo only allows for a single user</li><li>No integrations with popular third-party solutions</li></ul></div></div> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“While I appreciate Grasshopper as an easy and fast way to set up a business phone number and simple phone system, I found the audio not to be as good as alternatives like Google Voice or Dialpad, which is something you want for the price. It can work for companies brand new to VoIP, but if you need more in the way of features and collaborative tools, Grasshopper might not be the best fit.”<br/><br/><em><a href="https://fortune.com/author/toni-matthews-el/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/toni-matthews-el/">Toni Matthews-El</a>, <em>small business expert and </em>Fortune Recommends contributor</em></p></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Grasshopper plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">True Solo</th><td class="">Yes, 7 days</td><td class="">VoIP and Wi-Fi calling<br/>Business text (registration required)<br/>Phone number<br/>Single extension<br/>Call forwarding<br/>Online faxing<br/>Voicemail and voicemail transcription<br/>Simultaneous call handling<br/>Custom greetings<br/>Instance response (automatically call back when a call gets missed)<br/>Screen and control incoming calls<br/>Detailed call reports<br/>24/7 support available</td><td class="last-cell">$18.00 per month, per user</td></tr><tr><th scope="row">Solo</th><td class="">Yes, 7 days</td><td class="">Everything in True Solo<br/>Unlimited users<br/>Up to three extensions<br/>Add extensions for $5 per month</td><td class="last-cell">$32 per month, per user</td></tr><tr><th scope="row">Small Business</th><td class="">Yes, 7 days</td><td class="">Everything in the previous plans<br/>Up to four business numbers<br/>Unlimited extensions</td><td class="last-cell">$70 per month, per user</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>True Solo</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>VoIP and Wi-Fi calling<br/>Business text (registration required)<br/>Phone number<br/>Single extension<br/>Call forwarding<br/>Online faxing<br/>Voicemail and voicemail transcription<br/>Simultaneous call handling<br/>Custom greetings<br/>Instance response (automatically call back when a call gets missed)<br/>Screen and control incoming calls<br/>Detailed call reports<br/>24/7 support available</td></tr><tr><th class="header" scope="row">Pricing</th><td>$18.00 per month, per user</td></tr><tr><th>Solo</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in True Solo<br/>Unlimited users<br/>Up to three extensions<br/>Add extensions for $5 per month</td></tr><tr><th class="header" scope="row">Pricing</th><td>$32 per month, per user</td></tr><tr><th>Small Business</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>Everything in the previous plans<br/>Up to four business numbers<br/>Unlimited extensions</td></tr><tr><th class="header" scope="row">Pricing</th><td>$70 per month, per user</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best for toll-free minutes: Nextiva</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Nextiva" class="card-title">Nextiva: Essential</h3> <p class="card-subtitle"><strong>Great for:</strong> Toll-free number minutes</p> <section class="card-description"> <table> <tbody> <tr> <td>Monthly rate:</td> <td>$30.95</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 7-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section></div> <div class="card-image card-area-2"><a href="https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" target="_blank" class="sc-93594058-0 fowfrQ redirect" aria-label="Go to https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" rel="noopener" aria-disabled="true"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"> <a href="https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://www.nextinsure.com/listingdisplay/display/?src=692824&passthru=1&ccid=5048346&alturl=https%3A%2F%2Fwww.biltrewards.com&tag.sub_id=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a> <p class="cta-caption">at Nextiva</p> </div> </div> <h4 class="wp-block-heading">Why we picked it</h4> <p>Like RingCentral, Nextiva is a business phone provider that has extensive UC features. While Nextiva doesn’t boast a huge number of integrations, its partnership with Go Integrator Cara opens up the platform’s connectivity with hundreds of third-party solutions. </p> <p>SMBs frequently look for ways to save, and Nextiva has annual discounts that bring the monthly per-user pricing from $35 down to $30. Users are also afforded access to local, toll-free, and vanity numbers with Nextiva, which helps companies find the number to best reach their customers. Finally, Nextiva is one of the leaders for toll-free minutes; the Engage plan provides 2,000 by default.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/nextiva-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/nextiva-review/">Nextiva review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>99.999% uptime SLA</li><li>Extensive integrations with Go Integrator Cara</li><li>Both volume and annual discounts</li></ul></div><div><h3>Cons</h3><ul><li>Voicemail transcription and screen sharing are unavailable with Essential plan</li><li>Pricey if discounts aren’t applied</li><li>No international phone numbers</li></ul></div></div> <details class="wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow"><summary><h4>See Nextiva plans & pricing</h4></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">Digital</th><td class="">Yes</td><td class=""><ul><li>Live Chat</li><li>Messaging app support (Facebook, Instagram, WhatsApp and more)</li><li>Route emails to group inbox</li><li>Social media management(Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 2 account limit)</li><li>Monitor review sites (2 accounts)</li><li>24/7 support</li></ul></td><td class="last-cell">$25 per user per month</td></tr><tr><th scope="row">Core</th><td class="">Yes</td><td class=""><ul><li>Inbound and outbound VoIP in the US and Canada</li><li>Unlimited business voice and video</li><li>Live chat</li><li>100 SMS (per user per month)</li><li>Messaging app support (Facebook, Instagram, WhatsApp and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 3 account limit)</li><li>Monitor review sites (3 accounts)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording add on available</li><li>Digital fax add on available</li><li>SSO</li><li>Toll free number add on available</li><li>24/7 support</li></ul></td><td class="last-cell">$35 per user per month</td></tr><tr><th scope="row">Engage</th><td class="">Yes</td><td class=""><ul><li>Inbound and outbound VoIP in the US and Canada</li><li>Unlimited business voice and video</li><li>Toll-free number</li><li>2,000 toll free minutes</li><li>Live chat</li><li>24/7 web chatbot automation</li><li>250 SMS (per user per month)</li><li>Messaging app support (Facebook, Instagram, WhatsApp, and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. 10 account limit)</li><li>Monitor review sites (10 accounts)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording</li><li>Digital fax</li><li>SSO</li><li>24/7 support</li></ul></td><td class="last-cell">$50 per user per month</td></tr><tr><th scope="row">Power Suite</th><td class="">Yes</td><td class=""><ul><li>Inbound and outbound VoIp in the US and Canada</li><li>Unlimited business voice and video</li><li>Toll-free number</li><li>10,000 toll free minutes</li><li>Live chat</li><li>Chatbot</li><li>Unlimited SMS messages</li><li>Messaging app support (Facebook, Instagram, WhatsApp, and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. No account limit)</li><li>Monitor review sites (Unlimited)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording</li><li>Digital fax</li><li>SSO</li><li>24/7 support</li></ul></td><td class="last-cell">$75</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Digital</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes</td></tr><tr><th class="header" scope="row">Features</th><td><ul><li>Live Chat</li><li>Messaging app support (Facebook, Instagram, WhatsApp and more)</li><li>Route emails to group inbox</li><li>Social media management(Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 2 account limit)</li><li>Monitor review sites (2 accounts)</li><li>24/7 support</li></ul></td></tr><tr><th class="header" scope="row">Pricing</th><td>$25 per user per month</td></tr><tr><th>Core</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes</td></tr><tr><th class="header" scope="row">Features</th><td><ul><li>Inbound and outbound VoIP in the US and Canada</li><li>Unlimited business voice and video</li><li>Live chat</li><li>100 SMS (per user per month)</li><li>Messaging app support (Facebook, Instagram, WhatsApp and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 3 account limit)</li><li>Monitor review sites (3 accounts)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording add on available</li><li>Digital fax add on available</li><li>SSO</li><li>Toll free number add on available</li><li>24/7 support</li></ul></td></tr><tr><th class="header" scope="row">Pricing</th><td>$35 per user per month</td></tr><tr><th>Engage</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes</td></tr><tr><th class="header" scope="row">Features</th><td><ul><li>Inbound and outbound VoIP in the US and Canada</li><li>Unlimited business voice and video</li><li>Toll-free number</li><li>2,000 toll free minutes</li><li>Live chat</li><li>24/7 web chatbot automation</li><li>250 SMS (per user per month)</li><li>Messaging app support (Facebook, Instagram, WhatsApp, and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. 10 account limit)</li><li>Monitor review sites (10 accounts)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording</li><li>Digital fax</li><li>SSO</li><li>24/7 support</li></ul></td></tr><tr><th class="header" scope="row">Pricing</th><td>$50 per user per month</td></tr><tr><th>Power Suite</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes</td></tr><tr><th class="header" scope="row">Features</th><td><ul><li>Inbound and outbound VoIp in the US and Canada</li><li>Unlimited business voice and video</li><li>Toll-free number</li><li>10,000 toll free minutes</li><li>Live chat</li><li>Chatbot</li><li>Unlimited SMS messages</li><li>Messaging app support (Facebook, Instagram, WhatsApp, and more)</li><li>Route emails to a group inbox</li><li>Social media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. No account limit)</li><li>Monitor review sites (Unlimited)</li><li>Voicemail with AI transcription</li><li>Team chat</li><li>Voice call recording</li><li>Digital fax</li><li>SSO</li><li>24/7 support</li></ul></td></tr><tr><th class="header" scope="row">Pricing</th><td>$75</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading">Best scalability: Talkroute</h2> <div class="product-card-inline-wrapper"> <div class="card-area-1"> <h3 id="Talkroute" class="card-title">Talkroute: Basic</h3> <p class="card-subtitle"><strong>Great for:</strong> Scalability</p> <section class="card-description"> <table> <tbody> <tr> <td>Monthly rate:</td> <td>$19.00</td> </tr> <tr> <td>Free trial or demo?</td> <td>Yes, 7-day free trial</td> </tr> <tr> <td>Maximum number of users:</td> <td>Unlimited</td> </tr> </tbody> </table> </section> </div> <div class="card-image card-area-2"><a href="LINK" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to LINK"><img loading="lazy" width="1024" height="683" decoding="async" data-nimg="1" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1024 683'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png?w=1440&q=75"/></a></div> <div class="card-area-3"><a href="https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-desktop redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a><p class="cta-caption">at Top10</p> </div> <div class="card-area-4"> <section class="card-accordion one-pannel" role="tablist">  <input id="control0-39467883-27f1-4623-8b92-41ed5572a16c" role="tab" name="accordion-pannel-39467883-27f1-4623-8b92-41ed5572a16c" type="radio" aria-controls="content0-39467883-27f1-4623-8b92-41ed5572a16c" checked=""/> <label tabindex="0" role="button" for="control0-39467883-27f1-4623-8b92-41ed5572a16c"> Pros and Cons</label> <div id="content0-39467883-27f1-4623-8b92-41ed5572a16c" class="card-accordion-panel" role="tabpanel" aria-labelledby="label0-39467883-27f1-4623-8b92-41ed5572a16c"> <style>N/A</style> <div class="pros_cons"> <div> <h4>Pros</h4> <ul> <li>Includes a local or toll-free number</li> <li>Custom greetings included with plan</li> <li>24/7 support</li> </ul> </div> <div> <h4>Cons</h4> <ul> <li>Video conferences limited to 100 attendees</li> <li>No file sharing</li> <li>Additional charge to add more than one user</li> </ul> </div> </div> </div> <a href="https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" target="_blank" class="sc-93594058-0 fowfrQ button-mobile redirect" aria-label="Go to https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O&pub_param_1=3862559" rel="noopener nofollow" aria-disabled="true">View offer </a> <p class="cta-caption">at Top10</p> </section> </div> </div> <h3 class="wp-block-heading">Why we picked it</h3> <p>Talkroute is a virtual phone provider that also delivers useful unified communication features like video meetings. The Basic tier of service is similar to Grasshopper’s True Solo plan since it’s designed for one user with a single VoIP number and voicemail inbox. As your company grows, adding additional users only costs $5 per month.</p> <p>Call stacking, forwarding, call routing, and custom greetings are all available for starter-tier Talkroute users. Customer support is also very competitive with 24/7 email support teams available and phone support available between 9 a.m. and 7 p.m. Central time.</p> <p><strong>Learn more:</strong> Read our <a href="https://fortune.com/recommends/voip/talkroute-review/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/talkroute-review/">Talkroute review</a>.</p> <p><style>N/A</style></p><div class="pros_cons"><div><h3>Pros</h3><ul><li>Includes a local or toll-free number</li><li>Custom greetings included with plan</li><li>24/7 support</li></ul></div><div><h3>Cons</h3><ul><li>Video conferences limited to 100 attendees</li><li>No file sharing</li><li>Additional charge to add more than one user</li></ul></div></div> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary><h3>See Talkroute plans & pricing</h3></summary><div class="sc-7f95e2e5-0 gjfgNu"><table class="sc-7f95e2e5-1 sc-7f95e2e5-2 ffjStY jyzPUY"><thead><tr><th scope="col">Plans</th><th scope="col">Free trial or plan available?</th><th scope="col">Features</th><th scope="col">Pricing</th></tr></thead><tbody><tr><th scope="row">Basic</th><td class="">Yes, 7 days</td><td class="">Includes 1 user ($5 per additional user)<br/>1 number<br/>1 mailbox<br/>Unlimited calling<br/>Text messaging<br/>Video meetings<br/>Call forwarding and routing<br/>24/7 support</td><td class="last-cell">$19.00 per month ($5 per additional user)</td></tr><tr><th scope="row">Plus</th><td class="">Yes, 7 days</td><td class="">All Basic plan features plus:<br/>3 users included ($5 per additional user)<br/>2 numbers<br/>3 mailboxes<br/>Single-digit extensions<br/>Simultaneous ring<br/>Live call transfer<br/>Hours of operation</td><td class="last-cell">$39 per month ($5 per additional user)</td></tr><tr><th scope="row">Pro</th><td class="">Yes, 7 days</td><td class="">All Plus plan features plus:<br/>10 users included ($5 per additional user)<br/>3 numbers<br/>10 mailboxes<br/>Submenus<br/>Multidigit extensions<br/>Call recording<br/>Scheduled call forwarding<br/>Reporting<br/>Voice studio<br/>BAA</td><td class="last-cell">$59 per month ($5 per additional user)</td></tr><tr><th scope="row">Enterprise</th><td class="">No</td><td class="">All Pro plan features plus:<br/>20-plus users<br/>10-plus numbers<br/>20-plus mailboxes<br/>Service-level agreement (SLA)<br/>Account management</td><td class="last-cell">Contact sales for a quote</td></tr></tbody></table><table class="sc-7f95e2e5-1 sc-7f95e2e5-3 ffjStY cbifJo"><tbody><tr><th>Basic</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>Includes 1 user ($5 per additional user)<br/>1 number<br/>1 mailbox<br/>Unlimited calling<br/>Text messaging<br/>Video meetings<br/>Call forwarding and routing<br/>24/7 support</td></tr><tr><th class="header" scope="row">Pricing</th><td>$19.00 per month ($5 per additional user)</td></tr><tr><th>Plus</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>All Basic plan features plus:<br/>3 users included ($5 per additional user)<br/>2 numbers<br/>3 mailboxes<br/>Single-digit extensions<br/>Simultaneous ring<br/>Live call transfer<br/>Hours of operation</td></tr><tr><th class="header" scope="row">Pricing</th><td>$39 per month ($5 per additional user)</td></tr><tr><th>Pro</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>Yes, 7 days</td></tr><tr><th class="header" scope="row">Features</th><td>All Plus plan features plus:<br/>10 users included ($5 per additional user)<br/>3 numbers<br/>10 mailboxes<br/>Submenus<br/>Multidigit extensions<br/>Call recording<br/>Scheduled call forwarding<br/>Reporting<br/>Voice studio<br/>BAA</td></tr><tr><th class="header" scope="row">Pricing</th><td>$59 per month ($5 per additional user)</td></tr><tr><th>Enterprise</th><th class="last-cell"></th></tr><tr><th class="header" scope="row">Free trial or plan available?</th><td>No</td></tr><tr><th class="header" scope="row">Features</th><td>All Pro plan features plus:<br/>20-plus users<br/>10-plus numbers<br/>20-plus mailboxes<br/>Service-level agreement (SLA)<br/>Account management</td></tr><tr><th class="header" scope="row">Pricing</th><td>Contact sales for a quote</td></tr></tbody></table></div></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <h2 class="wp-block-heading" id="definition"><strong>What is VoIP?</strong></h2> <p>VoIP stands for voice-over-internet-protocol, and it amounts to internet calling. Rather than transmit your voice over a copper wire network like traditional landlines, <a href="https://fortune.com/recommends/voip/what-is-voip/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/what-is-voip/" data-type="link" data-id="https://fortune.com/recommends/voip/what-is-voip/">VoIP transmits voice over the internet</a>. VoIP calling does this by using audio codecs, encryption, and packet switching to transmit the call’s audio within milliseconds. </p> <p>Since there’s little reliance on aging copper network infrastructures, VoIP ends up being one of the more reliable telephony systems. Additionally, it’s common for VoIP systems to pack in numerous call management features to ensure a quality experience.</p> <p>Another business solution similar to VoIP phone service is <a href="https://fortune.com/recommends/voip/what-is-pbx/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/what-is-pbx/" data-type="link" data-id="https://fortune.com/recommends/voip/what-is-pbx/">Private branch exchange (PBX)</a>. PBX offers businesses the option of physical setups, virtual, or a hybrid model.</p> <h2 class="wp-block-heading" id="costs"><strong>How much does a VoIP system cost?</strong></h2> <p>VoIP systems vary in price thanks to numerous factors. While initial costs with most providers range between $14 to $35 per month, per user, some providers offer flat-rate pricing that does not change based on the number of users. In addition, some providers mitigate pricing with two additional factors. These include:</p> <ul><li><strong>Annual discounts:</strong> Some providers reduce the pricing of their plans by offering a way to pay annually rather than month to month. For example, a monthly per-user price of $30 reduces to $20 per month when paying annually.</li> <li><strong>Volume discounts:</strong> With volume pricing, the monthly price reduces based on team size. This ensures that as a company grows communications costs become cheaper.</li></ul> <p>VoIP pricing also varies based on the hardware investment. While VoIP for SMB needs is much cheaper than landlines, some users might want to purchase VoIP endpoints, such as IP phones. These vary in price significantly, but some providers offer rental agreements for hardware and some offer discounts when companies want to purchase phones through them. Also, this cost can be entirely mitigated if you use VoIP apps on existing desktops, laptops, or smartphones.</p> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Pro tip:</h3> <p>“Whether you are looking to use a VoIP service from your mobile phone or buy hardware for your entire business, it’s worth considering the hardware options that are available. It’s a common mistake for businesses to seek a provider that offers what they currently need, many overlook providers that offer what they might need in the future as they grow and business needs evolve. In choosing a provider that you can grow with, you prevent the headache of later having to find a new provider should you outgrow your current provider.”<br/><br/>—<em><a href="https://fortune.com/author/kelly-main/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/kelly-main/">Kelly Main</a>, small business expert and Fortune Recommends contributor</em></p></div></div> <p><strong>Learn more:</strong> Read about the best <a href="https://fortune.com/recommends/voip/cheap-voip-services/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/cheap-voip-services/">cheap VoIP services</a>.</p> <h2 class="wp-block-heading" id="how-to-choose"><strong>How to choose the best VoIP for your small business</strong></h2> <p>Choosing a VoIP for SMBs will vary significantly from business to business. It takes a bit of due diligence to find the right provider that aligns with your business needs. Here are a few criteria to consider:</p> <ul><li><strong>Team size:</strong> The size of your team doesn’t only affect the pricing of your VoIP package. For example, companies with larger agent pools might consider a provider with call/contact center features that better place customers with the appropriate specialist. Also, a provider with <a href="https://fortune.com/recommends/voip/virtual-phone-number/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/virtual-phone-number/" data-type="link" data-id="https://fortune.com/recommends/voip/virtual-phone-number/">more virtual number options</a> would be beneficial for a team that spans multiple office locations. However, for solopreneurs and SMBs, a provider with only local and toll-free VoIP numbers will be adequate.</li> <li><strong>International calling:</strong> The international calling experience varies from vendor to vendor. For example, a provider may charge for international calling per minute, may have minute bundles that replenish per month, or may have unlimited calling to specific countries. </li> <li><strong>Call management features:</strong> When customers call, what happens comes down to the call management features of your provider. Popular features include an auto attendant, which routes customers to the right agent or department; an IVR system, which is like an auto attendant with self-service features; or call forwarding features that help send calls to the right department. </li></ul> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><h3 class="wp-block-heading pro-tip-box-heading">Expert insight:</h3> <p>“Having used various VoIP products over the years, including for my own small business ventures, I think the technology is a real game-changer. Startups can have numerous channels of communication and extend their reach globally for a fraction of what it would have cost using a traditional landline system.”<br/><br/>—<em><a href="https://fortune.com/author/toni-matthews-el/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/author/toni-matthews-el/">Toni Matthews-El</a>, Fortune Recommends contributor</em></p></div></div> <h2 class="wp-block-heading" id="methodology"><strong>Our methodology</strong> </h2> <p>The Fortune Recommends<sup>TM</sup> team compared a list of more than 25 of the best VoIP providers available in the U.S. We selected our top picks using specific categories based on the percentages listed below: </p> <figure class="wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper"><div class="wp-block-embed__wrapper"><iframe class="" aria-label="pies-title" id="datawrapper-chart-H28tl" frameBorder="0" height="465" loading="lazy" scrolling="no" src="https://datawrapper.dwcdn.net/H28tl/1/" style="border:none" title="Best VoIP services: Our methodology" width="100%"></iframe></div></figure> <ul><li><strong>Pricing (25%):</strong> We considered both monthly and annual pricing as well as any free trial or demo.</li> <li><strong>General features (30%):</strong> This includes the most important features a VoIP system should offer.</li> <li><strong>Additional features (20%):</strong> We came up with some nice-to-have features in VoIP that give some providers an edge over others.</li> <li><strong>Support (15%):</strong> Support covers the level of access to knowledgeable support the platform provides. We provided the highest points to those with 24/7 live assistance.</li> <li><strong>Expert score (10%):</strong> Our expert score is based on personal experience/knowledge of the space from our writers/editors.</li></ul> <p>Learn more about <a href="https://fortune.com/fortune-recommends-business-solutions-methodology/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/fortune-recommends-business-solutions-methodology/">how we rank our business solutions</a>.</p> <h2 class="wp-block-heading" id="faqs">Frequently asked questions</h2> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary><h3>What are third-party integrations?</h3></summary><p>Integrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software.</p></details> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary><h3>What calling features should a small business consider?</h3></summary><p>Calling features that a small business needs will vary based on the type of business. However, some features most often considered include:</p> <ul><li>HD voice</li> <li>Call forwarding</li> <li>Call routing</li> <li>Call management</li> <li>International calling</li> <li>Auto attendant or IVR</li> <li>Call recording</li> <li>Conference calling</li></ul></details> <details class="wp-block-details is-layout-flow wp-block-details-is-layout-flow"><summary><h3>What is a service level agreement (SLA)? </h3></summary><p>An SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.</p> <p>If a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes. </p></details> <hr class="sc-fa0656e5-0 gIAhfJ"/> <figure class="wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper"><div class="wp-block-embed__wrapper"><iframe class="" aria-label="Table" id="datawrapper-chart-IUkNG" frameBorder="0" height="789" loading="lazy" scrolling="no" src="https://datawrapper.dwcdn.net/IUkNG/3/" style="border:none" title="Best VoIP services of November 2024*" width="100%"></iframe></div></figure> <div class="wp-block-group pro-tip-box-widget"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h3 class="wp-block-heading pro-tip-box-heading">Read more small business guides</h3> <ul> <li style="list-style-type:none"> <ul> <li style="list-style-type:none"> <ul> <li>Not sure which provider fits the bill? We’ve rounded up the overall <a href="https://fortune.com/recommends/voip/best-voip-service/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/best-voip-service/">best VoIP services </a>for small businesses.</li> <li>Looking for a less expensive option? There are plenty of <a href="https://fortune.com/recommends/voip/cheap-voip-services/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/cheap-voip-services/">cheap VoIP</a> platforms that offer decent bang for your buck.</li> <li>If you’re expecting a large number of inbound or outbound calls, <a href="https://fortune.com/recommends/voip/best-call-center-software/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/best-call-center-software/">call center software </a> may be the better fit for your needs.</li> <li>A VoIP system is a great way to build relationships with customers, but you also need to keep track of their data. Check out the <a href="https://fortune.com/recommends/voip/cheap-voip-services/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/voip/cheap-voip-services/">best cheap CRM services </a>that make communication a breeze.</li> <li>Make sure your business website can handle all the information you need to present to your audience. Check out our list of the <a href="https://fortune.com/recommends/web-hosting/best-web-hosting-services/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="Go to https://fortune.com/recommends/web-hosting/best-web-hosting-services/">best web hosting providers</a>.</li> </ul> </li> </ul> </li> </ul> </div></div><div class="sc-30bdb254-0 kxagCu evergreen" data-cy="subscriptionPlea">Follow Fortune Recommends on <a href="https://www.linkedin.com/showcase/fortunerecommends/" target="_blank" class="sc-93594058-0 fowfrQ " aria-label="Go to https://www.linkedin.com/showcase/fortunerecommends/" rel="noopener">LinkedIn,</a> <a href="https://twitter.com/fortunerecs" target="_blank" class="sc-93594058-0 fowfrQ " aria-label="Go to https://twitter.com/fortunerecs" rel="noopener">X</a>, and <a href="https://www.tiktok.com/@fortunerecs" target="_blank" class="sc-93594058-0 fowfrQ " aria-label="Go to https://www.tiktok.com/@fortunerecs" rel="noopener">TikTok</a>.</div></div></div></div><div class="sc-82385409-3 dKaNXQ bottom-section"><div data-cy="authors-bio-cards" class="sc-82385409-6 kSOnKx"><h4 class="sc-3358ecfd-0 fwBYux">About the contributors</h4><div class="sc-3be47025-11 fcFEKV author-bio"><div class="sc-3be47025-7 fVPgCt"><a href="https://fortune.com/author/corey-mccraw/" target="_self" class="sc-93594058-0 fowfrQ "><img alt="" loading="lazy" width="0" height="0" decoding="async" data-nimg="1" class="sc-3be47025-0 hgyqdh" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='xMidYMid slice' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=1440&q=75"/></a><div class="sc-3be47025-8 gXfXEH"><a href="https://fortune.com/author/corey-mccraw/" target="_self" class="sc-93594058-0 fowfrQ "><span class="sc-3be47025-1 juJQCL">Corey McCraw</span></a><span class="sc-3be47025-2 eSlZzo">Small Business Expert</span></div></div><span class="sc-3be47025-5 fQLsjx"><p><span style="font-weight:400">Corey McCraw specializes in writing about voice over internet protocol (VoIP) and unified communications as a service (UCaaS). 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13.8965 13.0613 14.7497 12.6372C15.4094 12.3093 16.0095 12.011 16.5 12C21.1079 7.89793 22.4954 6.86728 24.0001 6V16.5Z"></path></svg></a></li></ul></div><div data-cy="top-articles" class="sc-e7bcd642-2 jhQdLF"><h2 class="sc-3358ecfd-0 sc-e7bcd642-0 lbOvVG dvmNGh">Top Articles</h2><div data-cy="top-articles" class="sc-e7bcd642-1 dIxVVV"><div data-cy="article-card-wrapper" class="sc-c9c5992f-2 sc-c9c5992f-4 dOBzQA hCIDYx"><a href="https://fortune.com/recommends/voip/cheap-voip-services/?itm_source=parsely-api" target="_self" class="sc-93594058-0 sNmfm card-image styled-custom-link " data-cy="article-image-link"><img alt="Cheapest VoIP services of May 2024" data-cy="article-card-image" loading="lazy" width="300" height="300" decoding="async" data-nimg="1" class="image-link" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg?w=1440&q=75"/></a><div class="card-wrapper "><h3 class="sc-3358ecfd-0 iULPke card-title" data-cy="article-card-title"><a href="https://fortune.com/recommends/voip/cheap-voip-services/?itm_source=parsely-api" target="_self" class="sc-93594058-0 fowfrQ title-link styled-custom-link ">Cheapest VoIP services of May 2024</a></h3><div class="sc-cc7d6b4a-0 lNYKf card-authors" data-cy="article-card-by-line"><span class="sc-cc7d6b4a-2 gYLbUA by-text">BY</span><span class="sc-cc7d6b4a-3 jdpmmF list-item-wrapper"><a href="https://fortune.com/author/ehabzahriyeh" target="_self" class="sc-93594058-0 caCSpL styled-custom-link " data-cy="by-line-author" rel="author" aria-label="Go to Ehab Zahriyeh author's page">Ehab Zahriyeh</a></span></div><span class="card-date" data-cy="article-card-date">November 27, 2024</span></div></div><div data-cy="article-card-wrapper" class="sc-c9c5992f-2 sc-c9c5992f-4 dOBzQA hCIDYx"><a href="https://fortune.com/recommends/voip/best-voip-service/?itm_source=parsely-api" target="_self" class="sc-93594058-0 sNmfm card-image styled-custom-link " data-cy="article-image-link"><img alt="Fortune Recommends: 10 best VoIP providers for small businesses" data-cy="article-card-image" loading="lazy" width="300" height="300" decoding="async" data-nimg="1" class="image-link" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?w=1440&q=75"/></a><div class="card-wrapper "><h3 class="sc-3358ecfd-0 iULPke card-title" data-cy="article-card-title"><a href="https://fortune.com/recommends/voip/best-voip-service/?itm_source=parsely-api" target="_self" class="sc-93594058-0 fowfrQ title-link styled-custom-link ">Fortune Recommends: 10 best VoIP providers for small businesses</a></h3><div class="sc-cc7d6b4a-0 lNYKf card-authors" data-cy="article-card-by-line"><span class="sc-cc7d6b4a-2 gYLbUA by-text">BY</span><span class="sc-cc7d6b4a-3 jdpmmF list-item-wrapper"><a href="https://fortune.com/author/corey-mccraw" target="_self" class="sc-93594058-0 caCSpL styled-custom-link " data-cy="by-line-author" rel="author" aria-label="Go to Corey McCraw author's page">Corey McCraw</a></span></div><span class="card-date" data-cy="article-card-date">November 27, 2024</span></div></div><div data-cy="article-card-wrapper" class="sc-c9c5992f-2 sc-c9c5992f-4 dOBzQA hCIDYx"><a href="https://fortune.com/recommends/voip/google-voice-review/?itm_source=parsely-api" target="_self" class="sc-93594058-0 sNmfm card-image styled-custom-link " data-cy="article-image-link"><img alt="Google Voice review May 2024: Features, call quality, integrations and more" data-cy="article-card-image" loading="lazy" width="300" height="300" decoding="async" data-nimg="1" class="image-link" style="color:transparent;height:auto;object-fit:cover;width:100%;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mO8fv1mPQAIHAMIsIR6agAAAABJRU5ErkJggg=='/%3E%3C/svg%3E")" sizes="100vw" srcSet="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=320&q=75 320w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=384&q=75 384w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=480&q=75 480w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=576&q=75 576w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=768&q=75 768w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=1024&q=75 1024w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=1280&q=75 1280w, https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=1440&q=75 1440w" src="https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg?w=1440&q=75"/></a><div class="card-wrapper "><h3 class="sc-3358ecfd-0 iULPke card-title" data-cy="article-card-title"><a href="https://fortune.com/recommends/voip/google-voice-review/?itm_source=parsely-api" target="_self" class="sc-93594058-0 fowfrQ title-link styled-custom-link ">Google Voice review May 2024: Features, call quality, integrations and more</a></h3><div class="sc-cc7d6b4a-0 lNYKf card-authors" data-cy="article-card-by-line"><span class="sc-cc7d6b4a-2 gYLbUA by-text">BY</span><span class="sc-cc7d6b4a-3 jdpmmF list-item-wrapper"><a href="https://fortune.com/author/corey-mccraw" target="_self" class="sc-93594058-0 caCSpL styled-custom-link " data-cy="by-line-author" rel="author" aria-label="Go to Corey McCraw author's page">Corey McCraw</a></span></div><span class="card-date" data-cy="article-card-date">November 15, 2024</span></div></div></div></div></div></div></div></main><footer class="sc-f19f6d8d-0 bJEJKK"><nav class="sc-f19f6d8d-1 cQpwpw"><div class="sc-f19f6d8d-3 hrTgdV rankings"><div class="sc-f19f6d8d-4 wEZoO">Rankings</div><div class="sc-f19f6d8d-2 hUAbPg"><ul class="sc-4ebe8201-0 jDgEWe"><li class="sc-4ebe8201-1 ljzhCf"><a href="https://fortune.com/ranking/best-companies/" target="_self" class="sc-93594058-0 fowfrQ " aria-label="footer link to 100 Best Companies">100 Best Companies</a></li><li class="sc-4ebe8201-1 ljzhCf"><a href="https://fortune.com/ranking/fortune500/" target="_self" 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We earn a commission for purchases made from affiliate partners via some links on our site; other links are not affiliate partner links. \u003ca href='/advertiser-disclosure/'\u003eClick here\u003c/a\u003e to read the full Fortune Recommends advertiser disclosure and how we earn commissions. \u003ca href='/about-recommends/'\u003eClick here\u003c/a\u003e to read about our editorial policies and our methodologies.","shortText":"Fortune Recommends™ is editorially independent. We may earn affiliate revenue from links in this content."},"progressBar":true,"templateType":"landing_page"},"mostPopular":[{"authors":[{"name":"Ehab Zahriyeh","uri":"/author/ehabzahriyeh","__typename":"MostPopularAuthors","email":"","image":"","sameAs":"","type":"","url":"/author/ehabzahriyeh/"}],"contentType":null,"date":"2024-05-22T13:00:00","dateFormatted":"May 22, 2024","dateGMT":"2024-05-22T13:00:00","dateGMTFormatted":"May 22, 2024","dateUpdated":"2024-11-27T11:12:24","dateUpdatedFormatted":"November 27, 2024","dateUpdatedGMT":"2024-11-27T16:12:24","dateUpdatedGMTFormatted":"November 27, 2024","excerpt":"VoIP allows solopreneurs and small businesses to operate the telephony needs at a manageable cost.","eyebrowSectionLabel":"VOIP","eyebrowSectionLink":"/section/voip","eyebrowTagLabel":"","eyebrowTagLink":"","image":{"altText":"","caption":"","mediaItemUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Cheapest-VoIP-services-e1714587671574.jpg"},"title":"Cheapest VoIP services of May 2024","titleLink":"https://fortune.com/recommends/voip/cheap-voip-services/?itm_source=parsely-api"},{"authors":[{"name":"Corey McCraw","uri":"/author/corey-mccraw","__typename":"MostPopularAuthors","email":"","image":"","sameAs":"","type":"","url":"/author/corey-mccraw/"}],"contentType":null,"date":"2024-05-07T12:00:00","dateFormatted":"May 7, 2024","dateGMT":"2024-11-12T20:07:12","dateGMTFormatted":"November 12, 2024","dateUpdated":"2024-11-27T09:52:44","dateUpdatedFormatted":"November 27, 2024","dateUpdatedGMT":"2024-11-27T14:52:44","dateUpdatedGMTFormatted":"November 27, 2024","excerpt":"Voice-over-internet-protocol (VoIP) can provide complex telecommunication needs for various types of businesses—and often at a fraction of the price of traditional phone service.","eyebrowSectionLabel":"VOIP","eyebrowSectionLink":"/section/voip","eyebrowTagLabel":"","eyebrowTagLink":"","image":{"altText":"","caption":"","mediaItemUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg"},"title":"Fortune Recommends: 10 best VoIP providers for small businesses","titleLink":"https://fortune.com/recommends/voip/best-voip-service/?itm_source=parsely-api"},{"authors":[{"name":"Corey McCraw","uri":"/author/corey-mccraw","__typename":"MostPopularAuthors","email":"","image":"","sameAs":"","type":"","url":"/author/corey-mccraw/"}],"contentType":null,"date":"2024-05-24T13:00:00","dateFormatted":"May 24, 2024","dateGMT":"2024-05-24T13:00:00","dateGMTFormatted":"May 24, 2024","dateUpdated":"2024-11-15T06:27:59","dateUpdatedFormatted":"November 15, 2024","dateUpdatedGMT":"2024-11-15T11:27:59","dateUpdatedGMTFormatted":"November 15, 2024","excerpt":"Google Voice is a VoIP solution for those who need a reliable cloud-based telephony system for business calls. ","eyebrowSectionLabel":"VOIP","eyebrowSectionLink":"/section/voip","eyebrowTagLabel":"","eyebrowTagLink":"","image":{"altText":"","caption":"","mediaItemUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.jpg"},"title":"Google Voice review May 2024: Features, call quality, integrations and more","titleLink":"https://fortune.com/recommends/voip/google-voice-review/?itm_source=parsely-api"}],"subdomain":"recommends","footer":{"footerDisclaimer":"\u003cp\u003e© 2024 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our \u003ca href=\"https://fortune.com/terms-of-use/\"\u003eTerms of Use\u003c/a\u003e and \u003ca href=\"https://fortune.com/privacy-policy/\"\u003ePrivacy Policy\u003c/a\u003e | \u003ca href=\"/california-privacy-policy/#notice\"\u003eCA Notice at Collection and Privacy Notice\u003c/a\u003e | \u003ca href=\"javascript:Optanon.ToggleInfoDisplay();\" target=\"_self\"\u003eDo Not Sell/Share My Personal Information\u003c/a\u003e\u003cbr /\u003e\nFORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.\u003c/p\u003e\n","footerNav":[{"links":[{"__typename":"MenuItem","label":"100 Best Companies","url":"https://fortune.com/ranking/best-companies/"},{"__typename":"MenuItem","label":"Fortune 500","url":"https://fortune.com/ranking/fortune500/"},{"__typename":"MenuItem","label":"Global 500","url":"https://fortune.com/ranking/global500/"},{"__typename":"MenuItem","label":"Fortune 500 Europe","url":"https://fortune.com/europe/ranking/fortune500-europe/"}],"name":"Footer Rankings 1"},{"links":[{"__typename":"MenuItem","label":"Most Powerful Women","url":"https://fortune.com/ranking/most-powerful-women/"},{"__typename":"MenuItem","label":"Future 50","url":"https://fortune.com/ranking/future-50/"},{"__typename":"MenuItem","label":"World’s Most Admired Companies","url":"https://fortune.com/ranking/worlds-most-admired-companies/"},{"__typename":"MenuItem","label":"See All Rankings","url":"https://fortune.com/ranking/"}],"name":"Footer Rankings 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Initiative","url":"https://fortune.com/ceoi"},{"__typename":"MenuItem","label":"Conferences","url":"/section/conferences/"},{"__typename":"MenuItem","label":"Personal Finance","url":"/section/personal-finance/"},{"__typename":"MenuItem","label":"Recommends","url":"/recommends/"}],"name":"Footer Sections 5"},{"links":[{"__typename":"MenuItem","label":"Frequently Asked Questions","url":"https://fortune.com/customerservice/#faq"},{"__typename":"MenuItem","label":"Customer Service Portal","url":"https://fortune.com/customerservice/"},{"__typename":"MenuItem","label":"Privacy Policy","url":"/privacy-policy/"},{"__typename":"MenuItem","label":"Terms of Use","url":"https://fortune.com/terms-of-use/"},{"__typename":"MenuItem","label":"Single Issues for Purchase","url":"https://order.emags.com/fortune_single_issues"},{"__typename":"MenuItem","label":"International Print","url":"https://fortune.com/international-print-magazine-only-subscribers/"}],"name":"Footer Customer Support 1"},{"links":[{"__typename":"MenuItem","label":"Fortune Brand Studio","url":"https://customcontentonline.com/"},{"__typename":"MenuItem","label":"Fortune Analytics","url":"https://fortune.com/analytics"},{"__typename":"MenuItem","label":"Fortune Conferences","url":"https://fortuneconferences.com"},{"__typename":"MenuItem","label":"Advertising","url":"https://fortunemediakit.com/"},{"__typename":"MenuItem","label":"Business Development","url":"https://fortune.com/business-development/"}],"name":"Footer Commercial Services 1"},{"links":[{"__typename":"MenuItem","label":"About Us","url":"/about-us/"},{"__typename":"MenuItem","label":"Editorial Calendar","url":"https://fortune.com/editorial-calendar/"},{"__typename":"MenuItem","label":"Press Center","url":"https://fortune.com/press-center/"},{"__typename":"MenuItem","label":"Work at Fortune","url":"https://boards.greenhouse.io/fortune/"},{"__typename":"MenuItem","label":"Diversity and Inclusion","url":"https://fortune.com/workplace/diversity-inclusion"},{"__typename":"MenuItem","label":"Terms and Conditions","url":"/terms-of-use/"},{"__typename":"MenuItem","label":"Site Map","url":"/sitemap/"}],"name":"Footer About 1"}],"socialList":[{"type":"facebook","url":"https://www.facebook.com/FortuneMagazine/"},{"type":"twitter","url":"https://twitter.com/FortuneMagazine/"},{"type":"linkedin","url":"https://www.linkedin.com/company/fortune-magazine/"},{"type":"instagram","url":"https://www.instagram.com/fortunemag/"},{"type":"pinterest","url":"https://www.pinterest.com/fortunemagazine/"}]},"article":{"adTags":[{"adtagname":"cat_Other","description":null,"slug":"cat-other"},{"adtagname":"High Intent","description":null,"slug":"high-intent"},{"adtagname":"ptype_Roundup","description":null,"slug":"ptype-roundup"}],"audienceDek":"Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs.","authorNames":["Corey McCraw"],"authors":[{"email":"","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=150","name":"Corey McCraw","sameAs":"","type":"Person","uri":"/author/corey-mccraw/","url":"https://fortune.com/author/corey-mccraw/","role":"Small Business Expert","funFactHeader":"","funFactValue":"","social":{"instaUrl":"","linkedinUrl":"https://www.linkedin.com/in/corey-mccraw-66254731/","twitterUrl":"","__typename":"AuthorSocialUrlsFields"},"shortIntro":"\u003cp\u003e\u003cspan style=\"font-weight: 400\"\u003eCorey McCraw specializes in writing about voice over internet protocol (VoIP) and unified communications as a service (UCaaS). Corey has been working and writing in the business communications space for more than a decade, and holds a degree from the University of Massachusetts Amherst.\u003c/span\u003e\u003c/p\u003e\n","__typename":"Co-authors"}],"breadcrumbs":{"items":[{"label":"BUSINESS SOLUTIONS","link":"https://fortune.com/recommends/business/"},{"label":"VOIP","link":"/recommends/voip/"},{"label":"THE 10 BEST VOIP PROVIDERS FOR SMALL BUSINESS","link":""}]},"bypassPaywall":{"postBypassLinkEnabled":"","postBypassLinkUnique":""},"canonicalUrl":null,"channel":"VOIP","content":"\u003cp\u003eVoice-over-internet-protocol (VoIP) brings calling to the internet and comes with some noteworthy advantages. VoIP phones save businesses anywhere between 30% and 50%, so it’s no surprise that many businesses are looking to incorporate this calling technology into their communications stacks. Fortunately, VoIP phone services are easy to adopt, and there are a wide variety of providers to consider getting set up.\u0026nbsp;\u003c/p\u003e\u003cdiv class=\"paywall-selector\"\u003e\u003c/div\u003e\u003cdiv class=\"paywall\"\u003e\n\n\n\n\u003cp\u003eIn this article, we provide a rundown of the best VoIP services based on their pricing, uptimes, and customer satisfaction ratings. We also outline key features of each that you should know before deciding which VoIP works best for your small and midsize business (SMB) needs. Rates and features in our list are up-to-date as of the time of publication but are subject to change. See our full \u003ca href=\"#methodology\" data-type=\"internal\" data-id=\"#methodology\"\u003eVoIP methodology\u003c/a\u003e below.\u003c/p\u003e\n\n\n\n\u003cdetails class=\"wp-block-details why-trust-us-widget is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhy trust Fortune Recommends\u003c/summary\u003e\n\u003cp\u003eOur editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. Read more about our \u003ca href=\"https://fortune.com/fortune-recommends-editorial-guidelines/\"\u003eeditorial guidelines\u003c/a\u003e and the \u003ca href=\"https://fortune.com/fortune-recommends-business-solutions-methodology/\"\u003ebusiness solutions methodology\u003c/a\u003e for the ratings below.\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003eMore than two dozen providers compared\u003c/li\u003e\n\n\n\n\u003cli\u003eOver 450 data points analyzed\u003c/li\u003e\n\n\n\n\u003cli\u003e30+ years of combined VoIP experience\u003c/li\u003e\n\n\n\n\u003cli\u003e5 levels of fact-checking\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/details\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eThe 10 best VoIP of November 2024\u003c/h2\u003e\n\n\n\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003eVoIP provider\u003c/th\u003e\u003cth\u003eKey feature\u003c/th\u003e\u003cth class=\"has-text-align-center\" data-align=\"center\"\u003eBase monthly price\u003c/th\u003e\u003cth\u003eLearn more\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003e\u003cmark style=\"background-color: rgba(0, 0, 0, 0);\" class=\"has-inline-color has-vivid-green-cyan-color\"\u003eFeatured partner\u003c/mark\u003e\u003cbr\u003e\u003cstrong\u003eBest compatibility:\u003c/strong\u003e \u003ca href=\"#RingCentral\"\u003eRingCentral\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eMore than 300 third-party integrations\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$30.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat RingCentral\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for unlimited international calling:\u003c/strong\u003e \u003ca href=\"#8x8\"\u003e8\u0026#215;8\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eUnmetered voice calling to 14 countries\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$28.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eLongest free trial:\u003c/strong\u003e \u003ca href=\"#Intermedia-Unite\"\u003eIntermedia Unite\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eMix-and-match plans to only pay for what you need\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$27.99\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY\u0026amp;pub_param_1==3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest artificial intelligence:\u003c/strong\u003e \u003ca href=\"#Dialpad\"\u003eDialpad\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eAI analysis of calls to provide instant feedback\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$23.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for video conferencing:\u003c/strong\u003e \u003ca href=\"#Zoom-Phone\" data-type=\"internal\" data-id=\"#Zoom-Phone\"\u003eZoom Phone\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSeamlessly transition audio calls to video with one click\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$10.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026amp;aff_id=1119\u0026amp;source=fortune\u0026amp;aff_sub=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Zoom Phone\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for mobile:\u003c/strong\u003e \u003ca href=\"#Vonage\"\u003eVonage\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling available on base plan\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$13.99\u003c/td\u003e\u003ctd\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=95\u0026amp;aff_id=1119\u0026amp;source=fortune\u0026amp;aff_sub=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Vonage\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for Google Workspace users:\u003c/strong\u003e \u003ca href=\"#Google-Voice\"\u003eGoogle Voice\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eFree local number included with subscription\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$10.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for solopreneurs:\u003c/strong\u003e \u003ca href=\"#Grasshopper\"\u003eGrasshopper\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSimple setup and easy to use\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$18.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for toll-free minutes:\u003c/strong\u003e \u003ca href=\"#Nextiva\"\u003eNextiva\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSocial media management included\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$30.95\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Nextiva\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest scalability: \u003c/strong\u003e\u003ca href=\"#Talkroute\"\u003eTalkroute\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eAdditional user rates are discounted\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$19.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-banner\"\u003eSPONSORED PARTNER\u003c/div\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"overview\" class=\"card-title\"\u003eRingover\u003c/h3\u003e\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$21\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://www.ringover.com/go-voip-phone-system?utm_source=Fortune\u0026#038;utm_medium=Affiliate\u0026#038;utm_campaign=Affiliation_Fortune\u0026#038;utm_term=3862559\"\u003e\u003cimg loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3872321 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png\" alt=\"The Zoom logo.\" width=\"300\" height=\"169\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\r\n\r\n\u003ca class=\"button-desktop\" href=\"https://www.ringover.com/go-voip-phone-system?utm_source=Fortune\u0026amp;utm_medium=Affiliate\u0026amp;utm_campaign=Affiliation_Fortune\u0026amp;utm_term=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Ringover\u003c/p\u003e\r\n\r\n\u003c/div\u003e\r\n\u0026nbsp;\r\n\r\n\u003c/div\u003e\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest compatibility: RingCentral\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-banner\"\u003eFEATURED PARTNER\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"RingCentral\" class=\"card-title\"\u003eRingCentral: Core\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Integrations\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$30.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026#038;pub_param_1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat RingCentral\u003c/p\u003e \u003c/div\u003e \r\n\r\n\r\n\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eWhen it comes to integrations, RingCentral is one of the industry leaders with more than 300 available, even at its Core tier of service. As a result, it’s fairly easy to integrate with popular solutions like Salesforce, Google Workspace, and Microsoft Teams. RingCentral also offers unlimited calling in the U.S. and Canada and has options for SMS.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eRingCentral’s call management is very competitive with options for a multilevel auto attendant and interactive voice response (IVR). In addition to calling features, RingCentral’s Core tier offers video conferencing for up to 100 attendees.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e\u0026nbsp;Read our\u0026nbsp;\u003ca href=\"https://fortune.com/recommends/voip/ringcentral-review/\"\u003eRingCentral review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\n\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMore than 300 third-party integrations\u003c/li\u003e\n\u003cli\u003e99.999% uptime service-level agreement (SLA)\u003c/li\u003e\n\u003cli\u003eBoth volume and annual discounts\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePricey without annual and volume discounts\u003c/li\u003e\n\u003cli\u003eOnly 100 toll-free minutes at this plan level\u003c/li\u003e\n\u003cli\u003eNo automatic call recording at this tier\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;RingCentral offers professionals like myself who don’t want to give out their personal phone number clients an excellent tool for managing customer relationships. The contact history, mobile and web apps, and seamless integrations make it worthwhile.\u0026#8221;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cem\u003e—\u003ca href=\"https://fortune.com/author/jess-pingrey/\"\u003eJess Pingrey\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee RingCentral plans and pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eCore\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003eBusiness or toll-free number included\u003cbr\u003e100 toll-free minutes\u003cbr\u003eOn-demand call recording\u003cbr\u003eUp to 100 video meeting participants\u003c/td\u003e\u003ctd\u003e$30.00 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eAdvanced\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003e[1,000 toll-free minutes\u003cbr\u003eAdvanced call routing\u003cbr\u003eAutomatic/on-demand call recording\u003cbr\u003eUnlimited internet fax\u003c/td\u003e\u003ctd\u003e$35 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUltra\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003e10,000 toll fee minutes\u003cbr\u003eAdvanced call routing\u003cbr\u003eUp to 200 video meeting participants\u003cbr\u003eUnlimited file, message, and recording storage\u003c/td\u003e\u003ctd\u003e$45 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for unlimited international calling: 8×8\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"8x8\" class=\"card-title\"\u003e8\u0026#215;8: X2\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Unlimited international calling to 14 countries\u003c/p\u003e\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$28.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, demo\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-4\"\u003e\r\n\u003csection class=\"card-accordion one-pannel\" role=\"tablist\"\u003e\r\n\u003c!-- pannel 2 --\u003e \u003cinput id=\"control1-[ID]\" role=\"tab\" checked=\"checked\" name=\"accordion-pannel-[ID]\" type=\"radio\" aria-controls=\"content1-[ID]\" /\u003e \u003clabel id=\"label1-[ID]\" tabindex=\"0\" role=\"button\" for=\"control1-[ID]\"\u003e Unlimited International Calling\u003c/label\u003e\r\n\u003cdiv id=\"content1-[ID]\" class=\"card-accordion-panel\" role=\"tabpanel\" aria-labelledby=\"label1-[ID]\"\u003e\r\n\u003cul\u003e\r\n\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eAustralia\u003c/li\u003e\r\n\u003cli\u003eCanada\u003c/li\u003e\r\n\u003cli\u003eFrance\u003c/li\u003e\r\n\u003cli\u003eGermany\u003c/li\u003e\r\n\u003cli\u003eIreland\u003c/li\u003e\r\n\u003cli\u003eItaly\u003c/li\u003e\r\n\u003cli\u003eNew Zealand\u003c/li\u003e\r\n\u003cli\u003ePuerto Rico\u003c/li\u003e\r\n\u003cli\u003eSpain\u003c/li\u003e\r\n\u003cli\u003eSweden\u003c/li\u003e\r\n\u003cli\u003eSwitzerland\u003c/li\u003e\r\n\u003cli\u003eThe Netherlands\u003c/li\u003e\r\n\u003cli\u003eUnited Kingdom\u003c/li\u003e\r\n\u003cli\u003eUnited States\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e\r\n\u003ca class=\"button-mobile\" href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e\r\n\u003c/section\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003e8\u0026#215;8 is a VoIP provider that provides standard features found with many VoIP vendors, such as internet fax, voicemail with transcription, and a multilevel auto attendant. The X2 plan also delivers short message service (SMS) and multimedia message service (MMS) to reach out to customers via text.\u0026nbsp; Some third-party integrations are available at this tier.\u003c/p\u003e\n\n\n\n\u003cp\u003eBesides domestic calling, 8\u0026#215;8 is one of the few providers delivering unlimited international calling. This provides calling to 14 countries.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e\u0026nbsp;Read our\u0026nbsp;\u003ca href=\"https://fortune.com/recommends/voip/8x8-review/\"\u003e8\u0026#215;8 review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\n\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnlimited calling to 14 countries\u003c/li\u003e\n\u003cli\u003eHigh-definition (HD) audio and video conferencing for 500 attendees\u003c/li\u003e\n\u003cli\u003eMix-and-match plans to only pay for what you need\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eLacks transparent pricing\u003c/li\u003e\n\u003cli\u003e8×8 Frontdesk is not available with the base plan\u003c/li\u003e\n\u003cli\u003eUnified communications (UC) plans lack call center features\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee 8\u0026#215;8 plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree trial or free plan?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eX2\u003c/td\u003e\u003ctd\u003e$28.00 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnmetered voice calling to 14 countries\u003cbr\u003eUnlimited extension-to-extension calling\u003cbr\u003eShort message service (SMS) and multimedia messaging service (MMS)\u003cbr\u003eTeam chat\u003cbr\u003eMultilevel auto attendant\u003cbr\u003eAudio and video conferencing for up to 500 people\u003cbr\u003eInternet faxing\u003cbr\u003eHot desking\u003cbr\u003eStorage for up to 130 days\u003cbr\u003eVoicemail transcription\u003cbr\u003eMicrosoft Teams integration\u003cbr\u003eSingle sign-on (SSO)\u003cbr\u003ePresence detection\u003cbr\u003eCall queues\u003cbr\u003e8\u0026#215;8 Work: app for desktop, web, and mobile\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX4\u003c/td\u003e\u003ctd\u003e$45 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2\u003cbr\u003eUnmetered voice calling to 48 countries\u003cbr\u003eCall monitor, barge, and whisper feature for supervisors\u003cbr\u003e8\u0026#215;8 Frontdesk app for receptionists and operators\u003cbr\u003eCall activity analytics\u003cbr\u003eSupervisor analytics\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX6\u003c/td\u003e\u003ctd\u003e$85 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2 and X4\u003cbr\u003eMetered and unmetered voice call bundles\u003cbr\u003e8\u0026#215;8 Agent Workspace\u003cbr\u003eSkills-based routing\u003cbr\u003eOmnichannel routing for various contact and collaboration tools (voice, chat, social media, messaging, emails, and SMS)\u003cbr\u003ePost-call surveys\u003cbr\u003eQueued and web callback\u003cbr\u003eCall center reports and analytics\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX7\u003c/td\u003e\u003ctd\u003e$110 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2, X4, and X6 plans\u003cbr\u003e8\u0026#215;8 Contact Center for Microsoft Teams (certification available)\u003cbr\u003eChrome Enterprise Recommended (CER) contact center solution\u003cbr\u003eSpecialized out-of-the-box integrations\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX8\u003c/td\u003e\u003ctd\u003e$140 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in other plans\u003cbr\u003ePreview, progressive, and predictive auto-dialers\u003cbr\u003eSpeech and quality management analytics\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eLongest free trial: Intermedia Unite\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Intermedia-Unite\" class=\"card-title\"\u003eIntermedia Unite: Unite Pro\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Free trial length\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$27.99\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 30-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e5 endpoints\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY\u0026#038;pub_param_1==3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e \r\n\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eLike many providers in our guide, Intermedia Unite serves as a VoIP and UC as a service (UCaaS) provider. In addition to cloud telephony, the provider delivers cloud-based communications via video conferencing and team messaging. This provides stronger opportunities for collaboration and grants additional channels to communicate with customers.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor those just looking to dip their feet in and see if this is a fit, Intermedia offers a lengthy free trial of 30 days. Once signed up, Intermedia provides a free IP phone, which is a good way to start the build-out of in-office endpoints for the service.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/intermedia-unite-review/\"\u003eIntermedia Unite review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMix-and-match plans to only pay for what you need\u003c/li\u003e\n\u003cli\u003ePlan comes with a free device\u003c/li\u003e\n\u003cli\u003eEasily scalable to your business needs\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOnly comes with 50 MB of space to backup, sync, and share files\u003c/li\u003e\n\u003cli\u003eSome popular integrations are only available at higher tiers\u003c/li\u003e\n\u003cli\u003eCall monitoring features are limited\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;I think Intermedia Unite is a great VoIP service with a diverse range of features, good call quality, and straightforward pricing. While there are more budget-friendly VoIP providers, I appreciate Intermedia Unite’s transparency and how much information it provides customers with its service.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Intermedia Unite plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eUnite Pro\u003c/td\u003e\u003ctd\u003e$27.99 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e100-participant video conferencing\u003cbr\u003e50 GB file backup, sync, and share\u003cbr\u003eCall recording\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUnite Enterprise\u003c/td\u003e\u003ctd\u003e$32.99 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e200-participant video conferencing\u003cbr\u003e200 GB file backup, sync, and share\u003cbr\u003eExchange mailbox\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest artificial intelligence: Dialpad\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Dialpad\" class=\"card-title\"\u003eDialpad: Standard\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Artificial intelligence\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$23.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003e73% of companies are using artificial intelligence (AI). Dialpad embraces this through its aptly named Ai software. Ai is available at their base tier and runs in tandem with video conferences and call and voicemail transcriptions. This ensures that recorded information is managed accurately. Ai uses natural language processing (NLP) and speech recognition to record, transcribe, and analyze sentiment.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe price point is very reasonable for the Starter plan; when billed monthly, the price is $23 per user, per month, and with annual pricing, the price drops to $15. While Dialpad doesn’t provide vanity VoIP numbers, extra local, toll-free, and international numbers are available as add-ons.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/dialpad-review/\"\u003eDialpad review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCustom call routing\u003c/li\u003e\n\u003cli\u003e24/7 live support\u003c/li\u003e\n\u003cli\u003eOne local phone number per user included\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePlan only comes with three ring groups\u003c/li\u003e\n\u003cli\u003eNo international SMS option\u003c/li\u003e\n\u003cli\u003eGoogle Workspace is the only integration available at this tier\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;I enjoyed using Dialpad’s collaborative software, especially on PC. The interface feels very modern and sleek. I also like how it incorporated artificial intelligence (AI) into its products but still manages to make its customer engagement feel human and empathetic. It’s a great, affordable option for small businesses that want an all-in-one communication hub.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Dialpad plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eStandard\u003c/td\u003e\u003ctd\u003e$23.00 per user per month\u003c/td\u003e\u003ctd\u003eYes; 14-day free trial\u003c/td\u003e\u003ctd\u003eUnlimited AI-supported meetings for up to 10 individuals\u003cbr\u003eMultilevel auto attendant\u003cbr\u003eHealth Insurance Portability and Accountability Act (HIPAA)/business associate agreement (BAA) compliance\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePro\u003c/td\u003e\u003ctd\u003e$35 per user per month\u003c/td\u003e\u003ctd\u003eYes; 14-day free trial\u003c/td\u003e\u003ctd\u003eGlobal short message service (SMS) capabilities\u003cbr\u003eLocal numbers in 70-plus countries\u003cbr\u003e24/7 live support\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEnterprise\u003c/td\u003e\u003ctd\u003eContact sales\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e100% uptime guarantee\u003cbr\u003eUnlimited ring groups and office locations\u003cbr\u003ePriority live support\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for video conferencing: Zoom Phone\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Zoom-Phone\" class=\"card-title\"\u003eZoom Phone: US \u0026amp; Canada Metered\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Video conferencing\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$10.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, demo\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Zoom Phone\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eZoom Phone has a low cost for service that’s in line with Google Voice. For $10, you’re afforded domestic metered calling in the U.S. and Canada and metered international calling. Zoom Phone is one of the few providers that provides Canadian virtual numbers for users who want to establish a presence within that country.\u003c/p\u003e\n\n\n\n\u003cp\u003eBoth toll-free and local numbers are available, and users access voicemail and voicemail transcription through computer- or smartphone-based apps. Zoom Phone integrates with Zoom Video, so any call can be easily elevated to a Zoom video conference.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/zoom-phone-review/\"\u003eZoom Phone review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSolid integration with Zoom video conferencing\u003c/li\u003e\n\u003cli\u003e24/7 live chat and phone support\u003c/li\u003e\n\u003cli\u003eAutomatic and on-demand call recording with transcription available\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMetered domestic and international calls with this plan\u003c/li\u003e\n\u003cli\u003eOutbound calling incurs additional fees\u003c/li\u003e\n\u003cli\u003eAdditional phone numbers cost $5 per month\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Zoom Phone plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eUS \u0026amp; Canada Metered\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eMetered domestic calling\u003cbr\u003eMetered international calling\u003cbr\u003e24/7 customer support\u003c/td\u003e\u003ctd\u003e$10.00 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUS \u0026amp; Canada Unlimited\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u003cbr\u003eMultiple device use\u003cbr\u003eCentralized admin portal\u003c/td\u003e\u003ctd\u003e$15 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eGlobal Select\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u003cbr\u003eNumber in selected country included\u003cbr\u003eDirect dial number included\u003c/td\u003e\u003ctd\u003e$20 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for mobile: Vonage\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n \u003cdiv class=\"card-area-1\"\u003e\r\n \u003ch3 id=\"Vonage\" class=\"card-title\"\u003eVonage: Mobile\u003c/h3\u003e\r\n \u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Mobile VoIP\u003c/p\u003e\r\n \u003csection class=\"card-description\"\u003e\r\n \u003ctable\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n \u003ctd\u003e$13.99\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n \u003ctd\u003eNo\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n \u003ctd\u003eUnlimited\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n \u003c/table\u003e\r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=87\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n \r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"http://businesscom.go2cloud.org/aff_c?offer_id=95\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Vonage\u003c/p\u003e \u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eOne of the standout features of Vonage Business Communications is the availability of all calling features across all plans. Even with the Mobile tier of service, you’ll receive 99.999% service uptimes, call flip, smart numbers, and voicemail to email. Vonage is also very scalable with volume discounts for more than 1,000 users.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIt’s important to note that “Mobile” is an appropriate name for the plan as Vonage doesn’t support IP desk phones until the next tier of service. With annual and volume discounts, the $19.99 per user price is reduced to $13.99, making it a very affordable VoIP provider.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/vonage-review/\"\u003eVonage review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOnly $19.99 for a single user paying monthly\u003c/li\u003e\n\u003cli\u003eUnlimited domestic calling\u003c/li\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMobile doesn’t support IP phones\u003c/li\u003e\n\u003cli\u003eNo team messaging at base level\u003c/li\u003e\n\u003cli\u003eNo on-demand call recording with this plan\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Vonage plans \u0026amp; pricing\u003c/summary\u003e\n\u003cp\u003e\u003cem\u003eEditor note: While SMS is supposed to be available on all plans, users have been reporting issues with this service since May 2024. As of September 23, 2024, Vonage has suspended all SMS messaging traffic for its Business Communications platform. There is no estimated timeframe for a fix.\u003c/em\u003e\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eMobile\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u0026nbsp;\u003cbr\u003eBusiness short message service (SMS) and multimedia messaging service (MMS)\u003cbr\u003eVonage Business Communications (VBC) app for desktop and mobile with admin portal\u003cbr\u003eVoicemail\u003cbr\u003eVirtual receptionist\u003c/td\u003e\u003ctd\u003e$13.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePremium\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eEverything in Mobile\u003cbr\u003eBusiness desk phones\u003cbr\u003eSelf-service and single sign-on (SSO)\u003cbr\u003eVideo meetings with up to 200 participants\u003cbr\u003eTeam messaging\u003c/td\u003e\u003ctd\u003e$29.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eAdvanced\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eEverything in Mobile and Premium\u003cbr\u003eSimultaneously call multiple extensions at a time\u003cbr\u003eVisual voicemail\u003cbr\u003eOn-demand call recording\u003c/td\u003e\u003ctd\u003e$39.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003cfigcaption class=\"wp-element-caption\"\u003eDiscounts are available with annual plans\u003c/figcaption\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for Google Workspace users: Google Voice\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Google-Voice\" class=\"card-title\"\u003eGoogle Voice: Starter\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Google Workspace users\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$10.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e10\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eAt its base, Google Voice is one of the few truly free VoIP phone services, but this plan is fairly skimpy when it comes to inbound and outbound calling features. Its first-tier business phone plan, called Starter, is much more attuned for smaller businesses and solopreneurs. For $10 per month, per user, you get call forwarding, activity reporting, voicemail transcription, and unlimited calling and texting to the U.S. and Canada.\u003c/p\u003e\n\n\n\n\u003cp\u003eGoogle Voice is also a key provider if your business utilizes Google Workspace as it integrates with all of the solutions provided there. The entire ecosystem provides a UC style of functionality that grants the capability of turning a call into a meeting.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/google-voice-review/\"\u003eGoogle Voice review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUp to 10 users at base level\u003c/li\u003e\n\u003cli\u003eEasy interface for Google users\u003c/li\u003e\n\u003cli\u003eCalling to both the U.S. and Canada\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eLacks toll-free, vanity, and international numbers\u003c/li\u003e\n\u003cli\u003eNo included auto attendant in Starter plan\u003c/li\u003e\n\u003cli\u003eOnly a 99.9% uptime guarantee\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Adding a Google Voice number for our small business was a sanity saver. It gets customer texts off our phones and lets us receive and reply to messages from within our company inbox instead. It’s so much easier to keep all of that correspondence in one place.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/dana-miranda/\"\u003eDana Miranda\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Google Voice plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eStarter\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUp to 10 users\u003cbr\u003eVoicemail transcription\u003cbr\u003e24/7 support\u003c/td\u003e\u003ctd\u003e$10.00 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eStandard\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited users\u003cbr\u003eMultilevel auto-attendant\u003cbr\u003eRing groups\u003c/td\u003e\u003ctd\u003e$20 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePremier\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited international locations\u003cbr\u003eAdvanced reporting\u003cbr\u003eAutomatic call recording\u003c/td\u003e\u003ctd\u003e$30 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for solopreneurs: Grasshopper\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Grasshopper\" class=\"card-title\"\u003eGrasshopper: True Solo\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Solopreneurs\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$18.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e1 user\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eUnlike many other providers in this guide, Grasshopper serves purely as a virtual phone system. This means you’ll only have access to telephony with Grasshopper, so no video conferencing or team chat. This is useful for SMBs that already have solutions like Zoom or Google Chat and merely want a working, internet-based phone system.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe True Solo plan is a solopreneur-based plan from Grasshopper that grants all the calling features available at higher tiers for one user. Priced at only about $18 without the available discounts, this is a cheap option for the smallest companies. Despite this low pricing, virtual VoIP numbers and an impressive 99.999% uptime are available.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/grasshopper-review/\"\u003eGrasshopper review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAll VoIP features included regardless of plan tier\u003c/li\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003cli\u003eHas local, toll-free, and vanity numbers\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eNo video conferencing\u003c/li\u003e\n\u003cli\u003eTrue Solo only allows for a single user\u003c/li\u003e\n\u003cli\u003eNo integrations with popular third-party solutions\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;While I appreciate Grasshopper as an easy and fast way to set up a business phone number and simple phone system, I found the audio not to be as good as alternatives like Google Voice or Dialpad, which is something you want for the price. It can work for companies brand new to VoIP, but if you need more in the way of features and collaborative tools, Grasshopper might not be the best fit.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Grasshopper plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eTrue Solo\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eVoIP and Wi-Fi calling\u003cbr\u003eBusiness text (registration required)\u003cbr\u003ePhone number\u003cbr\u003eSingle extension\u003cbr\u003eCall forwarding\u003cbr\u003eOnline faxing\u003cbr\u003eVoicemail and voicemail transcription\u003cbr\u003eSimultaneous call handling\u003cbr\u003eCustom greetings\u003cbr\u003eInstance response (automatically call back when a call gets missed)\u003cbr\u003eScreen and control incoming calls\u003cbr\u003eDetailed call reports\u003cbr\u003e24/7 support available\u003c/td\u003e\u003ctd\u003e$18.00 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eSolo\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eEverything in True Solo\u003cbr\u003eUnlimited users\u003cbr\u003eUp to three extensions\u003cbr\u003eAdd extensions for $5 per month\u003c/td\u003e\u003ctd\u003e$32 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eSmall Business\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eEverything in the previous plans\u003cbr\u003eUp to four business numbers\u003cbr\u003eUnlimited extensions\u003c/td\u003e\u003ctd\u003e$70 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for toll-free minutes: Nextiva\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Nextiva\" class=\"card-title\"\u003eNextiva: Essential\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Toll-free number minutes\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$30.95\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\r\n\r\n\u003ca class=\"button-desktop\" href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Nextiva\u003c/p\u003e\r\n\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch4 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h4\u003e\n\n\n\n\u003cp\u003eLike RingCentral, Nextiva is a business phone provider that has extensive UC features. While Nextiva doesn’t boast a huge number of integrations, its partnership with Go Integrator Cara opens up the platform’s connectivity with hundreds of third-party solutions.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSMBs frequently look for ways to save, and Nextiva has annual discounts that bring the monthly per-user pricing from $35 down to $30. Users are also afforded access to local, toll-free, and vanity numbers with Nextiva, which helps companies find the number to best reach their customers. Finally, Nextiva is one of the leaders for toll-free minutes; the Engage plan provides 2,000 by default.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/nextiva-review/\"\u003eNextiva review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003cli\u003eExtensive integrations with Go Integrator Cara\u003c/li\u003e\n\u003cli\u003eBoth volume and annual discounts\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eVoicemail transcription and screen sharing are unavailable with Essential plan\u003c/li\u003e\n\u003cli\u003ePricey if discounts aren’t applied\u003c/li\u003e\n\u003cli\u003eNo international phone numbers\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Nextiva plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eDigital\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eLive Chat\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp and more)\u003c/li\u003e\u003cli\u003eRoute emails to group inbox\u003c/li\u003e\u003cli\u003eSocial media management(Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 2 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (2 accounts)\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$25 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eCore\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIP in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003e100 SMS (per user per month)\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 3 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (3 accounts)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording add on available\u003c/li\u003e\u003cli\u003eDigital fax add on available\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003eToll free number add on available\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$35 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEngage\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIP in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eToll-free number\u003c/li\u003e\u003cli\u003e2,000 toll free minutes\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003e24/7 web chatbot automation\u003c/li\u003e\u003cli\u003e250 SMS (per user per month)\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp, and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. 10 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (10 accounts)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording\u003c/li\u003e\u003cli\u003eDigital fax\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$50 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePower Suite\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIp in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eToll-free number\u003c/li\u003e\u003cli\u003e10,000 toll free minutes\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003eChatbot\u003c/li\u003e\u003cli\u003eUnlimited SMS messages\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp, and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. No account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (Unlimited)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording\u003c/li\u003e\u003cli\u003eDigital fax\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$75\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest scalability: Talkroute\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n \u003cdiv class=\"card-area-1\"\u003e\r\n \u003ch3 id=\"Talkroute\" class=\"card-title\"\u003eTalkroute: Basic\u003c/h3\u003e\r\n \u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Scalability\u003c/p\u003e\r\n \u003csection class=\"card-description\"\u003e\r\n \u003ctable\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n \u003ctd\u003e$19.00\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n \u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n \u003ctd\u003eUnlimited\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n \u003c/table\u003e\r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"LINK\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png\"/\u003e\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e \r\n \u003cdiv class=\"card-area-4\"\u003e\r\n \u003csection class=\"card-accordion one-pannel\" role=\"tablist\"\u003e\r\n \u003c!-- pannel 1 --\u003e\r\n \u003cinput id=\"control0-[ID]\" role=\"tab\" checked=\"checked\" name=\"accordion-pannel-[ID]\" type=\"radio\" aria-controls=\"content0-[ID]\" /\u003e\r\n \u003clabel tabindex=\"0\" role=\"button\" for=\"control0-[ID]\"\u003e\r\n Pros and Cons\u003c/label\u003e\r\n \u003cdiv id=\"content0-[ID]\" class=\"card-accordion-panel\" role=\"tabpanel\" aria-labelledby=\"label0-[ID]\"\u003e\r\n \u003cstyle\u003eN/A\u003c/style\u003e\r\n \u003cdiv class=\"pros_cons\"\u003e\r\n \u003cdiv\u003e\r\n \u003ch4\u003ePros\u003c/h4\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eIncludes a local or toll-free number\u003c/li\u003e\r\n \u003cli\u003eCustom greetings included with plan\u003c/li\u003e\r\n \u003cli\u003e24/7 support\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/div\u003e\r\n \u003cdiv\u003e\r\n \u003ch4\u003eCons\u003c/h4\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eVideo conferences limited to 100 attendees\u003c/li\u003e\r\n \u003cli\u003eNo file sharing\u003c/li\u003e\r\n \u003cli\u003eAdditional charge to add more than one user\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\r\n\u003ca class=\"button-mobile\" href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e \r\n\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eTalkroute is a virtual phone provider that also delivers useful unified communication features like video meetings. The Basic tier of service is similar to Grasshopper’s True Solo plan since it’s designed for one user with a single VoIP number and voicemail inbox. As your company grows, adding additional users only costs $5 per month.\u003c/p\u003e\n\n\n\n\u003cp\u003eCall stacking, forwarding, call routing, and custom greetings are all available for starter-tier Talkroute users. Customer support is also very competitive with 24/7 email support teams available and phone support available between 9 a.m. and 7 p.m. Central time.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/talkroute-review/\"\u003eTalkroute review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eIncludes a local or toll-free number\u003c/li\u003e\n\u003cli\u003eCustom greetings included with plan\u003c/li\u003e\n\u003cli\u003e24/7 support\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eVideo conferences limited to 100 attendees\u003c/li\u003e\n\u003cli\u003eNo file sharing\u003c/li\u003e\n\u003cli\u003eAdditional charge to add more than one user\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Talkroute plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eBasic\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eIncludes 1 user ($5 per additional user)\u003cbr\u003e1 number\u003cbr\u003e1 mailbox\u003cbr\u003eUnlimited calling\u003cbr\u003eText messaging\u003cbr\u003eVideo meetings\u003cbr\u003eCall forwarding and routing\u003cbr\u003e24/7 support\u003c/td\u003e\u003ctd\u003e$19.00 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePlus\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eAll Basic plan features plus:\u003cbr\u003e3 users included ($5 per additional user)\u003cbr\u003e2 numbers\u003cbr\u003e3 mailboxes\u003cbr\u003eSingle-digit extensions\u003cbr\u003eSimultaneous ring\u003cbr\u003eLive call transfer\u003cbr\u003eHours of operation\u003c/td\u003e\u003ctd\u003e$39 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePro\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eAll Plus plan features plus:\u003cbr\u003e10 users included ($5 per additional user)\u003cbr\u003e3 numbers\u003cbr\u003e10 mailboxes\u003cbr\u003eSubmenus\u003cbr\u003eMultidigit extensions\u003cbr\u003eCall recording\u003cbr\u003eScheduled call forwarding\u003cbr\u003eReporting\u003cbr\u003eVoice studio\u003cbr\u003eBAA\u003c/td\u003e\u003ctd\u003e$59 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEnterprise\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eAll Pro plan features plus:\u003cbr\u003e20-plus users\u003cbr\u003e10-plus numbers\u003cbr\u003e20-plus mailboxes\u003cbr\u003eService-level agreement (SLA)\u003cbr\u003eAccount management\u003c/td\u003e\u003ctd\u003eContact sales for a quote\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"definition\"\u003e\u003cstrong\u003eWhat is VoIP?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eVoIP stands for voice-over-internet-protocol, and it amounts to internet calling. Rather than transmit your voice over a copper wire network like traditional landlines, \u003ca href=\"https://fortune.com/recommends/voip/what-is-voip/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/what-is-voip/\"\u003eVoIP transmits voice over the internet\u003c/a\u003e. VoIP calling does this by using audio codecs, encryption, and packet switching to transmit the call’s audio within milliseconds.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSince there’s little reliance on aging copper network infrastructures, VoIP ends up being one of the more reliable telephony systems. Additionally, it’s common for VoIP systems to pack in numerous call management features to ensure a quality experience.\u003c/p\u003e\n\n\n\n\u003cp\u003eAnother business solution similar to VoIP phone service is \u003ca href=\"https://fortune.com/recommends/voip/what-is-pbx/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/what-is-pbx/\"\u003ePrivate branch exchange (PBX)\u003c/a\u003e. PBX offers businesses the option of physical setups, virtual, or a hybrid model.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"costs\"\u003e\u003cstrong\u003eHow much does a VoIP system cost?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eVoIP systems vary in price thanks to numerous factors. While initial costs with most providers range between $14 to $35 per month, per user, some providers offer flat-rate pricing that does not change based on the number of users. In addition, some providers mitigate pricing with two additional factors. These include:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eAnnual discounts:\u003c/strong\u003e Some providers reduce the pricing of their plans by offering a way to pay annually rather than month to month. For example, a monthly per-user price of $30 reduces to $20 per month when paying annually.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eVolume discounts:\u003c/strong\u003e With volume pricing, the monthly price reduces based on team size. This ensures that as a company grows communications costs become cheaper.\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cp\u003eVoIP pricing also varies based on the hardware investment. While VoIP for SMB needs is much cheaper than landlines, some users might want to purchase VoIP endpoints, such as IP phones. These vary in price significantly, but some providers offer rental agreements for hardware and some offer discounts when companies want to purchase phones through them. Also, this cost can be entirely mitigated if you use VoIP apps on existing desktops, laptops, or smartphones.\u003c/p\u003e\n\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003ePro tip:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Whether you are looking to use a VoIP service from your mobile phone or buy hardware for your entire business, it’s worth considering the hardware options that are available. It’s a common mistake for businesses to seek a provider that offers what they currently need, many overlook providers that offer what they might need in the future as they grow and business needs evolve. In choosing a provider that you can grow with, you prevent the headache of later having to find a new provider should you outgrow your current provider.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/kelly-main/\"\u003eKelly Main\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read about the best \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003echeap VoIP services\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"how-to-choose\"\u003e\u003cstrong\u003eHow to choose the best VoIP for your small business\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eChoosing a VoIP for SMBs will vary significantly from business to business. It takes a bit of due diligence to find the right provider that aligns with your business needs. Here are a few criteria to consider:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eTeam size:\u003c/strong\u003e The size of your team doesn’t only affect the pricing of your VoIP package. For example, companies with larger agent pools might consider a provider with call/contact center features that better place customers with the appropriate specialist. Also, a provider with \u003ca href=\"https://fortune.com/recommends/voip/virtual-phone-number/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/virtual-phone-number/\"\u003emore virtual number options\u003c/a\u003e would be beneficial for a team that spans multiple office locations. However, for solopreneurs and SMBs, a provider with only local and toll-free VoIP numbers will be adequate.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eInternational calling:\u003c/strong\u003e The international calling experience varies from vendor to vendor. For example, a provider may charge for international calling per minute, may have minute bundles that replenish per month, or may have unlimited calling to specific countries.\u0026nbsp;\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eCall management features:\u003c/strong\u003e When customers call, what happens comes down to the call management features of your provider. Popular features include an auto attendant, which routes customers to the right agent or department; an IVR system, which is like an auto attendant with self-service features; or call forwarding features that help send calls to the right department.\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Having used various VoIP products over the years, including for my own small business ventures, I think the technology is a real game-changer. Startups can have numerous channels of communication and extend their reach globally for a fraction of what it would have cost using a traditional landline system.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"methodology\"\u003e\u003cstrong\u003eOur methodology\u003c/strong\u003e\u0026nbsp;\u003c/h2\u003e\n\n\n\n\u003cp\u003eThe Fortune Recommends\u003csup\u003eTM\u003c/sup\u003e team compared a list of more than 25 of the best VoIP providers available in the U.S. We selected our top picks using specific categories based on the percentages listed below:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Best VoIP services: Our methodology\" aria-label=\"pies-title\" id=\"datawrapper-chart-H28tl\" src=\"https://datawrapper.dwcdn.net/H28tl/1/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"465\" data-external=\"1\"\u003e\u003c/iframe\u003e\u003cscript type=\"text/javascript\"\u003e!function(){\"use strict\";window.addEventListener(\"message\",(function(a){if(void 0!==a.data[\"datawrapper-height\"]){var e=document.querySelectorAll(\"iframe\");for(var t in a.data[\"datawrapper-height\"])for(var r=0;r\u003ce.length;r++)if(e[r].contentWindow===a.source){var i=a.data[\"datawrapper-height\"][t]+\"px\";e[r].style.height=i}}}))}();\u003c/script\u003e\n\u003c/div\u003e\u003c/figure\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003ePricing (25%):\u003c/strong\u003e We considered both monthly and annual pricing as well as any free trial or demo.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eGeneral features (30%):\u003c/strong\u003e This includes the most important features a VoIP system should offer.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eAdditional features (20%):\u003c/strong\u003e We came up with some nice-to-have features in VoIP that give some providers an edge over others.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eSupport (15%):\u003c/strong\u003e Support covers the level of access to knowledgeable support the platform provides. We provided the highest points to those with 24/7 live assistance.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eExpert score (10%):\u003c/strong\u003e Our expert score is based on personal experience/knowledge of the space from our writers/editors.\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cp\u003eLearn more about \u003ca href=\"https://fortune.com/fortune-recommends-business-solutions-methodology/\"\u003ehow we rank our business solutions\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"faqs\"\u003eFrequently asked questions\u003c/h2\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat are third-party integrations?\u003c/summary\u003e\n\u003cp\u003eIntegrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software.\u003c/p\u003e\n\u003c/details\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat calling features should a small business consider?\u003c/summary\u003e\n\u003cp\u003eCalling features that a small business needs will vary based on the type of business. However, some features most often considered include:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003eHD voice\u003c/li\u003e\n\n\n\n\u003cli\u003eCall forwarding\u003c/li\u003e\n\n\n\n\u003cli\u003eCall routing\u003c/li\u003e\n\n\n\n\u003cli\u003eCall management\u003c/li\u003e\n\n\n\n\u003cli\u003eInternational calling\u003c/li\u003e\n\n\n\n\u003cli\u003eAuto attendant or IVR\u003c/li\u003e\n\n\n\n\u003cli\u003eCall recording\u003c/li\u003e\n\n\n\n\u003cli\u003eConference calling\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/details\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat is a service level agreement (SLA)?\u0026nbsp;\u003c/summary\u003e\n\u003cp\u003eAn SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes.\u0026nbsp;\u003c/p\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Best VoIP services of November 2024*\" aria-label=\"Table\" id=\"datawrapper-chart-IUkNG\" src=\"https://datawrapper.dwcdn.net/IUkNG/3/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"789\" data-external=\"1\"\u003e\u003c/iframe\u003e\u003cscript type=\"text/javascript\"\u003e!function(){\"use strict\";window.addEventListener(\"message\",(function(a){if(void 0!==a.data[\"datawrapper-height\"]){var e=document.querySelectorAll(\"iframe\");for(var t in a.data[\"datawrapper-height\"])for(var r=0;r\u003ce.length;r++)if(e[r].contentWindow===a.source){var i=a.data[\"datawrapper-height\"][t]+\"px\";e[r].style.height=i}}}))}();\u003c/script\u003e\n\u003c/div\u003e\u003c/figure\u003e\n\n\n\r\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\r\n\r\n\r\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eRead more small business guides\u003c/h3\u003e\r\n\r\n\r\n\r\n\u003cul\u003e\r\n \t\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n \t\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n \t\u003cli\u003eNot sure which provider fits the bill? We’ve rounded up the overall \u003ca href=\"https://fortune.com/recommends/voip/best-voip-service/\"\u003ebest VoIP services \u003c/a\u003efor small businesses.\u003c/li\u003e\r\n \t\u003cli\u003eLooking for a less expensive option? There are plenty of \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003echeap VoIP\u003c/a\u003e platforms that offer decent bang for your buck.\u003c/li\u003e\r\n \t\u003cli\u003eIf you’re expecting a large number of inbound or outbound calls, \u003ca href=\"https://fortune.com/recommends/voip/best-call-center-software/\"\u003ecall center software \u003c/a\u003e may be the better fit for your needs.\u003c/li\u003e\r\n \t\u003cli\u003eA VoIP system is a great way to build relationships with customers, but you also need to keep track of their data. Check out the \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003ebest cheap CRM services \u003c/a\u003ethat make communication a breeze.\u003c/li\u003e\r\n \t\u003cli\u003eMake sure your business website can handle all the information you need to present to your audience. Check out our list of the \u003ca href=\"https://fortune.com/recommends/web-hosting/best-web-hosting-services/\"\u003ebest web hosting providers\u003c/a\u003e.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","databaseId":3862559,"dateGmt":"2024-11-12T20:07:12","dek":"","description":"Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs.","faq":[{"answer":"Integrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software.","question":"What are third-party integrations?","__typename":"FaqField"},{"answer":"Calling features that a small business needs will vary based on the type of business. However, some features most often considered include:\n- HD voice\n- Call forwarding\n- Call routing\n- Call management\n- International calling\n- Auto attendant or IVR\n- Call recording\n- Conference calling","question":"What calling features should a small business consider?","__typename":"FaqField"},{"answer":"An SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.\n\nIf a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes.","question":"What is a service level agreement (SLA)? ","__typename":"FaqField"}],"featuredMediaType":"image","floatingNavContent":"\u003cul\u003e\n\u003cli\u003eTop VoIP services\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"#RingCentral\"\u003eBest compatibility: RingCentral\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#8x8\"\u003eBest for unlimited international calling: 8×8\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Intermedia-Unite\"\u003eLongest free trial: Intermedia Unite\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Dialpad\"\u003eBest artificial intelligence: Dialpad\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Zoom-Phone\"\u003eBest for video conferencing: Zoom Phone\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Vonage\"\u003eBest for mobile: Vonage\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Google-Voice\"\u003eBest for Google Workspace users: Google Voice\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Grasshopper\"\u003eBest for solopreneurs: Grasshopper\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Nextiva\"\u003eBest for toll-free minutes: Nextiva\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Talkroute\"\u003eBest scalability: Talkroute\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#definition\"\u003eWhat is VoIP?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#costs\"\u003eVoIP costs\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#how-to-choose\"\u003eChoosing the best VoIP\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#methodology\"\u003eOur methodology\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n","floatingNavTitle":"10 best VoIP for small businesses","footnotes":null,"id":"cG9zdDozODYyNTU5","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?resize=1200,600","imageCaption":"VoIP can be a reliable telephony systems, and its systems tend to pack in numerous call management features to ensure a quality experience.","imageCredit":"Getty Images","keywords":"","link":"https://fortune.com/recommends/voip/best-voip-service/","metaTitle":"The 10 best VoIP providers for small business","modifiedGmt":"2024-11-27T14:52:44","pageType":"evergreen","platformCD":"recommends","postId":3862559,"postSettings":{"postSettingsDek":null,"enableSubscriptionPlea":true,"subscriptionPleaDesign":"with-bottom-border","subscriptionPleaPosition":null,"subscriptionPleaTextLined":"Follow Fortune Recommends on \u003ca href=\"https://www.linkedin.com/showcase/fortunerecommends/\" target=\"_blank\" rel=\"noopener\"\u003eLinkedIn,\u003c/a\u003e \u003ca href=\"https://twitter.com/fortunerecs\" target=\"_blank\" rel=\"noopener\"\u003eX\u003c/a\u003e, and \u003ca href=\"https://www.tiktok.com/@fortunerecs\"\u003eTikTok\u003c/a\u003e.","bylineCommentary":null,"mediaItem":{"altText":"Smiling Caucasian male worker working in warehouse, talking on a landline phone and making a list.","caption":"Warehouse worker working in warehouse, talking on a landline phone and making a delivery list. About 30 years old, smiling Caucasian male.","mediaItemUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg"},"__typename":"Settings"},"premiumCategory":{"name":"F-Search","premiumCategoryId":447850669,"link":"https://fortune.com/?taxonomy=premium_categories\u0026term=f-search-free","__typename":"BrandedArticlePremiumCategoryFieldsFields"},"primaryPostTag":{"name":"Best Small and Medium Companies","primaryTagId":447814960,"link":"https://fortune.com/tag/best-small-and-medium-companies/","uri":"/tag/best-small-and-medium-companies/","__typename":"BrandedArticlePrimaryPostTagIdFieldsFields"},"primarySection":{"name":"VOIP","primarySectionId":447864432,"link":"https://fortune.com/recommends/voip/","uri":"/recommends/voip/","__typename":"BrandedArticlePrimarySectionIdFieldsFields"},"primaryTopic":{"name":"","primaryTopicId":-1},"relatedVideoId":"","relatedVideoType":"no_video","reviewedBy":{"funFactHeader":"","funFactValue":"","image":"https://fortune.com/img-assets/wp-content/uploads/2024/02/ehab-headshot.jpeg?w=150","name":"Ehab Zahriyeh","role":"Senior Editor, Personal Finance","shortIntro":"","social":{"instaUrl":"","linkedinUrl":"https://www.linkedin.com/in/ehabz/","twitterUrl":"","__typename":"ReviewerSocialUrlsFields"},"uri":"/author/ehabzahriyeh/"},"sectionNames":["Business Solutions","VOIP"],"sections":[{"name":"Business Solutions","sectionId":447864431,"slug":"business","__typename":"BrandedArticleClassificationSectionFieldsFields"},{"name":"VOIP","sectionId":447864432,"slug":"voip","__typename":"BrandedArticleClassificationSectionFieldsFields"}],"series":[],"showModifiedTimestamp":1,"socialDescription":"If you’re looking for a VoIP system for your small or medium-sized business, we’ve compiled a list of the industry’s best.\n","socialTitle":"Ranked: These are the best VoIP systems for SMBs","stickyCta":null,"tagNames":["Best Small and Medium Companies","Best-of","Business","business technology","no copyright","Rankings and Roundups","Telecommunications"],"tags":[{"name":"Best Small and Medium Companies","tagId":447814960,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Best-of","tagId":447854062,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Business","tagId":179,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"business technology","tagId":258845,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"no copyright","tagId":447849520,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Rankings and Roundups","tagId":447865369,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Telecommunications","tagId":30684,"__typename":"BrandedArticleClassificationTagFieldsFields"}],"templateType":"landing_page","thumbnailUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg","title":"The best VoIP providers for small businesses in November 2024","topicNames":[],"topics":[],"url":"https://fortune.com/recommends/voip/best-voip-service/","videoId":null,"widgetCss":null},"articleData":{"adTags":[{"adtagname":"cat_Other","description":null,"slug":"cat-other"},{"adtagname":"High Intent","description":null,"slug":"high-intent"},{"adtagname":"ptype_Roundup","description":null,"slug":"ptype-roundup"}],"audienceDek":"Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs.","authorNames":["Corey McCraw"],"authors":[{"email":"","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/Corey-McCraw-headshot.png?w=150","name":"Corey McCraw","sameAs":"","type":"Person","uri":"/author/corey-mccraw/","url":"https://fortune.com/author/corey-mccraw/","role":"Small Business Expert","funFactHeader":"","funFactValue":"","social":{"instaUrl":"","linkedinUrl":"https://www.linkedin.com/in/corey-mccraw-66254731/","twitterUrl":"","__typename":"AuthorSocialUrlsFields"},"shortIntro":"\u003cp\u003e\u003cspan style=\"font-weight: 400\"\u003eCorey McCraw specializes in writing about voice over internet protocol (VoIP) and unified communications as a service (UCaaS). Corey has been working and writing in the business communications space for more than a decade, and holds a degree from the University of Massachusetts Amherst.\u003c/span\u003e\u003c/p\u003e\n","__typename":"Co-authors"}],"breadcrumbs":{"items":[{"label":"BUSINESS SOLUTIONS","link":"https://fortune.com/recommends/business/"},{"label":"VOIP","link":"/recommends/voip/"},{"label":"THE 10 BEST VOIP PROVIDERS FOR SMALL BUSINESS","link":""}]},"bypassPaywall":{"postBypassLinkEnabled":"","postBypassLinkUnique":""},"canonicalUrl":null,"channel":"VOIP","content":"\u003cp\u003eVoice-over-internet-protocol (VoIP) brings calling to the internet and comes with some noteworthy advantages. VoIP phones save businesses anywhere between 30% and 50%, so it’s no surprise that many businesses are looking to incorporate this calling technology into their communications stacks. Fortunately, VoIP phone services are easy to adopt, and there are a wide variety of providers to consider getting set up.\u0026nbsp;\u003c/p\u003e\u003cdiv class=\"paywall-selector\"\u003e\u003c/div\u003e\u003cdiv class=\"paywall\"\u003e\n\n\n\n\u003cp\u003eIn this article, we provide a rundown of the best VoIP services based on their pricing, uptimes, and customer satisfaction ratings. We also outline key features of each that you should know before deciding which VoIP works best for your small and midsize business (SMB) needs. Rates and features in our list are up-to-date as of the time of publication but are subject to change. See our full \u003ca href=\"#methodology\" data-type=\"internal\" data-id=\"#methodology\"\u003eVoIP methodology\u003c/a\u003e below.\u003c/p\u003e\n\n\n\n\u003cdetails class=\"wp-block-details why-trust-us-widget is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhy trust Fortune Recommends\u003c/summary\u003e\n\u003cp\u003eOur editors are committed to bringing you unbiased ratings and information. Our editorial content is not influenced by advertisers. We use data-driven methodologies to evaluate financial products and companies, so all are measured equally. Read more about our \u003ca href=\"https://fortune.com/fortune-recommends-editorial-guidelines/\"\u003eeditorial guidelines\u003c/a\u003e and the \u003ca href=\"https://fortune.com/fortune-recommends-business-solutions-methodology/\"\u003ebusiness solutions methodology\u003c/a\u003e for the ratings below.\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003eMore than two dozen providers compared\u003c/li\u003e\n\n\n\n\u003cli\u003eOver 450 data points analyzed\u003c/li\u003e\n\n\n\n\u003cli\u003e30+ years of combined VoIP experience\u003c/li\u003e\n\n\n\n\u003cli\u003e5 levels of fact-checking\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/details\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eThe 10 best VoIP of November 2024\u003c/h2\u003e\n\n\n\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003eVoIP provider\u003c/th\u003e\u003cth\u003eKey feature\u003c/th\u003e\u003cth class=\"has-text-align-center\" data-align=\"center\"\u003eBase monthly price\u003c/th\u003e\u003cth\u003eLearn more\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003e\u003cmark style=\"background-color: rgba(0, 0, 0, 0);\" class=\"has-inline-color has-vivid-green-cyan-color\"\u003eFeatured partner\u003c/mark\u003e\u003cbr\u003e\u003cstrong\u003eBest compatibility:\u003c/strong\u003e \u003ca href=\"#RingCentral\"\u003eRingCentral\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eMore than 300 third-party integrations\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$30.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat RingCentral\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for unlimited international calling:\u003c/strong\u003e \u003ca href=\"#8x8\"\u003e8\u0026#215;8\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eUnmetered voice calling to 14 countries\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$28.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eLongest free trial:\u003c/strong\u003e \u003ca href=\"#Intermedia-Unite\"\u003eIntermedia Unite\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eMix-and-match plans to only pay for what you need\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$27.99\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY\u0026amp;pub_param_1==3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest artificial intelligence:\u003c/strong\u003e \u003ca href=\"#Dialpad\"\u003eDialpad\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eAI analysis of calls to provide instant feedback\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$23.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for video conferencing:\u003c/strong\u003e \u003ca href=\"#Zoom-Phone\" data-type=\"internal\" data-id=\"#Zoom-Phone\"\u003eZoom Phone\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSeamlessly transition audio calls to video with one click\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$10.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026amp;aff_id=1119\u0026amp;source=fortune\u0026amp;aff_sub=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Zoom Phone\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for mobile:\u003c/strong\u003e \u003ca href=\"#Vonage\"\u003eVonage\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling available on base plan\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$13.99\u003c/td\u003e\u003ctd\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=95\u0026amp;aff_id=1119\u0026amp;source=fortune\u0026amp;aff_sub=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Vonage\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for Google Workspace users:\u003c/strong\u003e \u003ca href=\"#Google-Voice\"\u003eGoogle Voice\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eFree local number included with subscription\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$10.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for solopreneurs:\u003c/strong\u003e \u003ca href=\"#Grasshopper\"\u003eGrasshopper\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSimple setup and easy to use\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$18.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest for toll-free minutes:\u003c/strong\u003e \u003ca href=\"#Nextiva\"\u003eNextiva\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eSocial media management included\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$30.95\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Nextiva\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e\u003cstrong\u003eBest scalability: \u003c/strong\u003e\u003ca href=\"#Talkroute\"\u003eTalkroute\u003c/a\u003e\u003c/td\u003e\u003ctd\u003eAdditional user rates are discounted\u003c/td\u003e\u003ctd class=\"has-text-align-center\" data-align=\"center\"\u003e$19.00\u003c/td\u003e\u003ctd\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026amp;pub_param_1=3862559\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"\u003eView offer\u003c/a\u003e \u003cbr\u003eat Top10\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-banner\"\u003eSPONSORED PARTNER\u003c/div\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"overview\" class=\"card-title\"\u003eRingover\u003c/h3\u003e\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$21\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://www.ringover.com/go-voip-phone-system?utm_source=Fortune\u0026#038;utm_medium=Affiliate\u0026#038;utm_campaign=Affiliation_Fortune\u0026#038;utm_term=3862559\"\u003e\u003cimg loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3872321 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/09/Ringover-logo.png\" alt=\"The Zoom logo.\" width=\"300\" height=\"169\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\r\n\r\n\u003ca class=\"button-desktop\" href=\"https://www.ringover.com/go-voip-phone-system?utm_source=Fortune\u0026amp;utm_medium=Affiliate\u0026amp;utm_campaign=Affiliation_Fortune\u0026amp;utm_term=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Ringover\u003c/p\u003e\r\n\r\n\u003c/div\u003e\r\n\u0026nbsp;\r\n\r\n\u003c/div\u003e\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest compatibility: RingCentral\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-banner\"\u003eFEATURED PARTNER\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"RingCentral\" class=\"card-title\"\u003eRingCentral: Core\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Integrations\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$30.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026#038;pub_param_1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_RingCentral_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=Uxzfv4Cr0jfaCeAZdljq\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat RingCentral\u003c/p\u003e \u003c/div\u003e \r\n\r\n\r\n\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eWhen it comes to integrations, RingCentral is one of the industry leaders with more than 300 available, even at its Core tier of service. As a result, it’s fairly easy to integrate with popular solutions like Salesforce, Google Workspace, and Microsoft Teams. RingCentral also offers unlimited calling in the U.S. and Canada and has options for SMS.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eRingCentral’s call management is very competitive with options for a multilevel auto attendant and interactive voice response (IVR). In addition to calling features, RingCentral’s Core tier offers video conferencing for up to 100 attendees.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e\u0026nbsp;Read our\u0026nbsp;\u003ca href=\"https://fortune.com/recommends/voip/ringcentral-review/\"\u003eRingCentral review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\n\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMore than 300 third-party integrations\u003c/li\u003e\n\u003cli\u003e99.999% uptime service-level agreement (SLA)\u003c/li\u003e\n\u003cli\u003eBoth volume and annual discounts\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePricey without annual and volume discounts\u003c/li\u003e\n\u003cli\u003eOnly 100 toll-free minutes at this plan level\u003c/li\u003e\n\u003cli\u003eNo automatic call recording at this tier\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;RingCentral offers professionals like myself who don’t want to give out their personal phone number clients an excellent tool for managing customer relationships. The contact history, mobile and web apps, and seamless integrations make it worthwhile.\u0026#8221;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cem\u003e—\u003ca href=\"https://fortune.com/author/jess-pingrey/\"\u003eJess Pingrey\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee RingCentral plans and pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eCore\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003eBusiness or toll-free number included\u003cbr\u003e100 toll-free minutes\u003cbr\u003eOn-demand call recording\u003cbr\u003eUp to 100 video meeting participants\u003c/td\u003e\u003ctd\u003e$30.00 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eAdvanced\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003e[1,000 toll-free minutes\u003cbr\u003eAdvanced call routing\u003cbr\u003eAutomatic/on-demand call recording\u003cbr\u003eUnlimited internet fax\u003c/td\u003e\u003ctd\u003e$35 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUltra\u003c/td\u003e\u003ctd\u003eYes, 30 days\u003c/td\u003e\u003ctd\u003e10,000 toll fee minutes\u003cbr\u003eAdvanced call routing\u003cbr\u003eUp to 200 video meeting participants\u003cbr\u003eUnlimited file, message, and recording storage\u003c/td\u003e\u003ctd\u003e$45 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for unlimited international calling: 8×8\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"8x8\" class=\"card-title\"\u003e8\u0026#215;8: X2\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Unlimited international calling to 14 countries\u003c/p\u003e\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$28.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, demo\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\r\n\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_8x8_Logo.jpg\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e\r\n\u003c/div\u003e\r\n\r\n\u003cdiv class=\"card-area-4\"\u003e\r\n\u003csection class=\"card-accordion one-pannel\" role=\"tablist\"\u003e\r\n\u003c!-- pannel 2 --\u003e \u003cinput id=\"control1-[ID]\" role=\"tab\" checked=\"checked\" name=\"accordion-pannel-[ID]\" type=\"radio\" aria-controls=\"content1-[ID]\" /\u003e \u003clabel id=\"label1-[ID]\" tabindex=\"0\" role=\"button\" for=\"control1-[ID]\"\u003e Unlimited International Calling\u003c/label\u003e\r\n\u003cdiv id=\"content1-[ID]\" class=\"card-accordion-panel\" role=\"tabpanel\" aria-labelledby=\"label1-[ID]\"\u003e\r\n\u003cul\u003e\r\n\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eAustralia\u003c/li\u003e\r\n\u003cli\u003eCanada\u003c/li\u003e\r\n\u003cli\u003eFrance\u003c/li\u003e\r\n\u003cli\u003eGermany\u003c/li\u003e\r\n\u003cli\u003eIreland\u003c/li\u003e\r\n\u003cli\u003eItaly\u003c/li\u003e\r\n\u003cli\u003eNew Zealand\u003c/li\u003e\r\n\u003cli\u003ePuerto Rico\u003c/li\u003e\r\n\u003cli\u003eSpain\u003c/li\u003e\r\n\u003cli\u003eSweden\u003c/li\u003e\r\n\u003cli\u003eSwitzerland\u003c/li\u003e\r\n\u003cli\u003eThe Netherlands\u003c/li\u003e\r\n\u003cli\u003eUnited Kingdom\u003c/li\u003e\r\n\u003cli\u003eUnited States\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e\r\n\u003ca class=\"button-mobile\" href=\"https://funnel.naturaltracking.com/v4?key=IpkcFJoB8L0LLDHaqRyx\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e\r\n\u003c/section\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003e8\u0026#215;8 is a VoIP provider that provides standard features found with many VoIP vendors, such as internet fax, voicemail with transcription, and a multilevel auto attendant. The X2 plan also delivers short message service (SMS) and multimedia message service (MMS) to reach out to customers via text.\u0026nbsp; Some third-party integrations are available at this tier.\u003c/p\u003e\n\n\n\n\u003cp\u003eBesides domestic calling, 8\u0026#215;8 is one of the few providers delivering unlimited international calling. This provides calling to 14 countries.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e\u0026nbsp;Read our\u0026nbsp;\u003ca href=\"https://fortune.com/recommends/voip/8x8-review/\"\u003e8\u0026#215;8 review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\n\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnlimited calling to 14 countries\u003c/li\u003e\n\u003cli\u003eHigh-definition (HD) audio and video conferencing for 500 attendees\u003c/li\u003e\n\u003cli\u003eMix-and-match plans to only pay for what you need\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eLacks transparent pricing\u003c/li\u003e\n\u003cli\u003e8×8 Frontdesk is not available with the base plan\u003c/li\u003e\n\u003cli\u003eUnified communications (UC) plans lack call center features\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee 8\u0026#215;8 plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree trial or free plan?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eX2\u003c/td\u003e\u003ctd\u003e$28.00 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnmetered voice calling to 14 countries\u003cbr\u003eUnlimited extension-to-extension calling\u003cbr\u003eShort message service (SMS) and multimedia messaging service (MMS)\u003cbr\u003eTeam chat\u003cbr\u003eMultilevel auto attendant\u003cbr\u003eAudio and video conferencing for up to 500 people\u003cbr\u003eInternet faxing\u003cbr\u003eHot desking\u003cbr\u003eStorage for up to 130 days\u003cbr\u003eVoicemail transcription\u003cbr\u003eMicrosoft Teams integration\u003cbr\u003eSingle sign-on (SSO)\u003cbr\u003ePresence detection\u003cbr\u003eCall queues\u003cbr\u003e8\u0026#215;8 Work: app for desktop, web, and mobile\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX4\u003c/td\u003e\u003ctd\u003e$45 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2\u003cbr\u003eUnmetered voice calling to 48 countries\u003cbr\u003eCall monitor, barge, and whisper feature for supervisors\u003cbr\u003e8\u0026#215;8 Frontdesk app for receptionists and operators\u003cbr\u003eCall activity analytics\u003cbr\u003eSupervisor analytics\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX6\u003c/td\u003e\u003ctd\u003e$85 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2 and X4\u003cbr\u003eMetered and unmetered voice call bundles\u003cbr\u003e8\u0026#215;8 Agent Workspace\u003cbr\u003eSkills-based routing\u003cbr\u003eOmnichannel routing for various contact and collaboration tools (voice, chat, social media, messaging, emails, and SMS)\u003cbr\u003ePost-call surveys\u003cbr\u003eQueued and web callback\u003cbr\u003eCall center reports and analytics\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX7\u003c/td\u003e\u003ctd\u003e$110 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in X2, X4, and X6 plans\u003cbr\u003e8\u0026#215;8 Contact Center for Microsoft Teams (certification available)\u003cbr\u003eChrome Enterprise Recommended (CER) contact center solution\u003cbr\u003eSpecialized out-of-the-box integrations\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eX8\u003c/td\u003e\u003ctd\u003e$140 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eEverything in other plans\u003cbr\u003ePreview, progressive, and predictive auto-dialers\u003cbr\u003eSpeech and quality management analytics\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eLongest free trial: Intermedia Unite\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Intermedia-Unite\" class=\"card-title\"\u003eIntermedia Unite: Unite Pro\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Free trial length\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$27.99\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 30-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e5 endpoints\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Intermedai_Unite_logo.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=AGWxXThKpyL3gg08USlY\u0026#038;pub_param_1==3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e \r\n\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eLike many providers in our guide, Intermedia Unite serves as a VoIP and UC as a service (UCaaS) provider. In addition to cloud telephony, the provider delivers cloud-based communications via video conferencing and team messaging. This provides stronger opportunities for collaboration and grants additional channels to communicate with customers.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor those just looking to dip their feet in and see if this is a fit, Intermedia offers a lengthy free trial of 30 days. Once signed up, Intermedia provides a free IP phone, which is a good way to start the build-out of in-office endpoints for the service.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/intermedia-unite-review/\"\u003eIntermedia Unite review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMix-and-match plans to only pay for what you need\u003c/li\u003e\n\u003cli\u003ePlan comes with a free device\u003c/li\u003e\n\u003cli\u003eEasily scalable to your business needs\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOnly comes with 50 MB of space to backup, sync, and share files\u003c/li\u003e\n\u003cli\u003eSome popular integrations are only available at higher tiers\u003c/li\u003e\n\u003cli\u003eCall monitoring features are limited\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;I think Intermedia Unite is a great VoIP service with a diverse range of features, good call quality, and straightforward pricing. While there are more budget-friendly VoIP providers, I appreciate Intermedia Unite’s transparency and how much information it provides customers with its service.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Intermedia Unite plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eUnite Pro\u003c/td\u003e\u003ctd\u003e$27.99 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e100-participant video conferencing\u003cbr\u003e50 GB file backup, sync, and share\u003cbr\u003eCall recording\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUnite Enterprise\u003c/td\u003e\u003ctd\u003e$32.99 per user, per month\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e200-participant video conferencing\u003cbr\u003e200 GB file backup, sync, and share\u003cbr\u003eExchange mailbox\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest artificial intelligence: Dialpad\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Dialpad\" class=\"card-title\"\u003eDialpad: Standard\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Artificial intelligence\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$23.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/04/dialpadlogo-ai-2x.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=iJ0BVEs4a2L6MaVHBHYD\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003e73% of companies are using artificial intelligence (AI). Dialpad embraces this through its aptly named Ai software. Ai is available at their base tier and runs in tandem with video conferences and call and voicemail transcriptions. This ensures that recorded information is managed accurately. Ai uses natural language processing (NLP) and speech recognition to record, transcribe, and analyze sentiment.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe price point is very reasonable for the Starter plan; when billed monthly, the price is $23 per user, per month, and with annual pricing, the price drops to $15. While Dialpad doesn’t provide vanity VoIP numbers, extra local, toll-free, and international numbers are available as add-ons.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/dialpad-review/\"\u003eDialpad review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCustom call routing\u003c/li\u003e\n\u003cli\u003e24/7 live support\u003c/li\u003e\n\u003cli\u003eOne local phone number per user included\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePlan only comes with three ring groups\u003c/li\u003e\n\u003cli\u003eNo international SMS option\u003c/li\u003e\n\u003cli\u003eGoogle Workspace is the only integration available at this tier\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;I enjoyed using Dialpad’s collaborative software, especially on PC. The interface feels very modern and sleek. I also like how it incorporated artificial intelligence (AI) into its products but still manages to make its customer engagement feel human and empathetic. It’s a great, affordable option for small businesses that want an all-in-one communication hub.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Dialpad plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eStandard\u003c/td\u003e\u003ctd\u003e$23.00 per user per month\u003c/td\u003e\u003ctd\u003eYes; 14-day free trial\u003c/td\u003e\u003ctd\u003eUnlimited AI-supported meetings for up to 10 individuals\u003cbr\u003eMultilevel auto attendant\u003cbr\u003eHealth Insurance Portability and Accountability Act (HIPAA)/business associate agreement (BAA) compliance\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePro\u003c/td\u003e\u003ctd\u003e$35 per user per month\u003c/td\u003e\u003ctd\u003eYes; 14-day free trial\u003c/td\u003e\u003ctd\u003eGlobal short message service (SMS) capabilities\u003cbr\u003eLocal numbers in 70-plus countries\u003cbr\u003e24/7 live support\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEnterprise\u003c/td\u003e\u003ctd\u003eContact sales\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003e100% uptime guarantee\u003cbr\u003eUnlimited ring groups and office locations\u003cbr\u003ePriority live support\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for video conferencing: Zoom Phone\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Zoom-Phone\" class=\"card-title\"\u003eZoom Phone: US \u0026amp; Canada Metered\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Video conferencing\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$10.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, demo\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Zoom_Logo1.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"http://businesscom.go2cloud.org/aff_c?offer_id=690\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Zoom Phone\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eZoom Phone has a low cost for service that’s in line with Google Voice. For $10, you’re afforded domestic metered calling in the U.S. and Canada and metered international calling. Zoom Phone is one of the few providers that provides Canadian virtual numbers for users who want to establish a presence within that country.\u003c/p\u003e\n\n\n\n\u003cp\u003eBoth toll-free and local numbers are available, and users access voicemail and voicemail transcription through computer- or smartphone-based apps. Zoom Phone integrates with Zoom Video, so any call can be easily elevated to a Zoom video conference.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/zoom-phone-review/\"\u003eZoom Phone review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSolid integration with Zoom video conferencing\u003c/li\u003e\n\u003cli\u003e24/7 live chat and phone support\u003c/li\u003e\n\u003cli\u003eAutomatic and on-demand call recording with transcription available\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMetered domestic and international calls with this plan\u003c/li\u003e\n\u003cli\u003eOutbound calling incurs additional fees\u003c/li\u003e\n\u003cli\u003eAdditional phone numbers cost $5 per month\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Zoom Phone plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree Trial or Plan Available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eUS \u0026amp; Canada Metered\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eMetered domestic calling\u003cbr\u003eMetered international calling\u003cbr\u003e24/7 customer support\u003c/td\u003e\u003ctd\u003e$10.00 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eUS \u0026amp; Canada Unlimited\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u003cbr\u003eMultiple device use\u003cbr\u003eCentralized admin portal\u003c/td\u003e\u003ctd\u003e$15 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eGlobal Select\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u003cbr\u003eNumber in selected country included\u003cbr\u003eDirect dial number included\u003c/td\u003e\u003ctd\u003e$20 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for mobile: Vonage\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n \u003cdiv class=\"card-area-1\"\u003e\r\n \u003ch3 id=\"Vonage\" class=\"card-title\"\u003eVonage: Mobile\u003c/h3\u003e\r\n \u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Mobile VoIP\u003c/p\u003e\r\n \u003csection class=\"card-description\"\u003e\r\n \u003ctable\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n \u003ctd\u003e$13.99\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n \u003ctd\u003eNo\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n \u003ctd\u003eUnlimited\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n \u003c/table\u003e\r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n \u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"http://businesscom.go2cloud.org/aff_c?offer_id=87\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Vonage_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n \r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"http://businesscom.go2cloud.org/aff_c?offer_id=95\u0026#038;aff_id=1119\u0026#038;source=fortune\u0026#038;aff_sub=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Vonage\u003c/p\u003e \u003c/div\u003e\r\n\r\n \u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eOne of the standout features of Vonage Business Communications is the availability of all calling features across all plans. Even with the Mobile tier of service, you’ll receive 99.999% service uptimes, call flip, smart numbers, and voicemail to email. Vonage is also very scalable with volume discounts for more than 1,000 users.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIt’s important to note that “Mobile” is an appropriate name for the plan as Vonage doesn’t support IP desk phones until the next tier of service. With annual and volume discounts, the $19.99 per user price is reduced to $13.99, making it a very affordable VoIP provider.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/vonage-review/\"\u003eVonage review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOnly $19.99 for a single user paying monthly\u003c/li\u003e\n\u003cli\u003eUnlimited domestic calling\u003c/li\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMobile doesn’t support IP phones\u003c/li\u003e\n\u003cli\u003eNo team messaging at base level\u003c/li\u003e\n\u003cli\u003eNo on-demand call recording with this plan\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Vonage plans \u0026amp; pricing\u003c/summary\u003e\n\u003cp\u003e\u003cem\u003eEditor note: While SMS is supposed to be available on all plans, users have been reporting issues with this service since May 2024. As of September 23, 2024, Vonage has suspended all SMS messaging traffic for its Business Communications platform. There is no estimated timeframe for a fix.\u003c/em\u003e\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eMobile\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eUnlimited domestic calling\u0026nbsp;\u003cbr\u003eBusiness short message service (SMS) and multimedia messaging service (MMS)\u003cbr\u003eVonage Business Communications (VBC) app for desktop and mobile with admin portal\u003cbr\u003eVoicemail\u003cbr\u003eVirtual receptionist\u003c/td\u003e\u003ctd\u003e$13.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePremium\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eEverything in Mobile\u003cbr\u003eBusiness desk phones\u003cbr\u003eSelf-service and single sign-on (SSO)\u003cbr\u003eVideo meetings with up to 200 participants\u003cbr\u003eTeam messaging\u003c/td\u003e\u003ctd\u003e$29.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eAdvanced\u003c/td\u003e\u003ctd\u003eNo free trial\u003c/td\u003e\u003ctd\u003eEverything in Mobile and Premium\u003cbr\u003eSimultaneously call multiple extensions at a time\u003cbr\u003eVisual voicemail\u003cbr\u003eOn-demand call recording\u003c/td\u003e\u003ctd\u003e$39.99 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003cfigcaption class=\"wp-element-caption\"\u003eDiscounts are available with annual plans\u003c/figcaption\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for Google Workspace users: Google Voice\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Google-Voice\" class=\"card-title\"\u003eGoogle Voice: Starter\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Google Workspace users\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$10.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 14-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e10\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Google_Voice_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=ErOTeMi0fNw8gh0aokDT\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eAt its base, Google Voice is one of the few truly free VoIP phone services, but this plan is fairly skimpy when it comes to inbound and outbound calling features. Its first-tier business phone plan, called Starter, is much more attuned for smaller businesses and solopreneurs. For $10 per month, per user, you get call forwarding, activity reporting, voicemail transcription, and unlimited calling and texting to the U.S. and Canada.\u003c/p\u003e\n\n\n\n\u003cp\u003eGoogle Voice is also a key provider if your business utilizes Google Workspace as it integrates with all of the solutions provided there. The entire ecosystem provides a UC style of functionality that grants the capability of turning a call into a meeting.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/google-voice-review/\"\u003eGoogle Voice review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUp to 10 users at base level\u003c/li\u003e\n\u003cli\u003eEasy interface for Google users\u003c/li\u003e\n\u003cli\u003eCalling to both the U.S. and Canada\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eLacks toll-free, vanity, and international numbers\u003c/li\u003e\n\u003cli\u003eNo included auto attendant in Starter plan\u003c/li\u003e\n\u003cli\u003eOnly a 99.9% uptime guarantee\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Adding a Google Voice number for our small business was a sanity saver. It gets customer texts off our phones and lets us receive and reply to messages from within our company inbox instead. It’s so much easier to keep all of that correspondence in one place.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/dana-miranda/\"\u003eDana Miranda\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Google Voice plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eStarter\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUp to 10 users\u003cbr\u003eVoicemail transcription\u003cbr\u003e24/7 support\u003c/td\u003e\u003ctd\u003e$10.00 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eStandard\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited users\u003cbr\u003eMultilevel auto-attendant\u003cbr\u003eRing groups\u003c/td\u003e\u003ctd\u003e$20 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePremier\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eUnlimited international locations\u003cbr\u003eAdvanced reporting\u003cbr\u003eAutomatic call recording\u003c/td\u003e\u003ctd\u003e$30 per user, per month\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for solopreneurs: Grasshopper\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Grasshopper\" class=\"card-title\"\u003eGrasshopper: True Solo\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Solopreneurs\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eStandard monthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$18.00\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003e1 user\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://appwiki.nl/link/brand/ei7h3hOQbU7Rbs5CCSbnte7w3Ur9w25B?sub1=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Grasshopper_Logo.png\"/\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=S5b0bqDygLWAW0onqc3I\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eUnlike many other providers in this guide, Grasshopper serves purely as a virtual phone system. This means you’ll only have access to telephony with Grasshopper, so no video conferencing or team chat. This is useful for SMBs that already have solutions like Zoom or Google Chat and merely want a working, internet-based phone system.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe True Solo plan is a solopreneur-based plan from Grasshopper that grants all the calling features available at higher tiers for one user. Priced at only about $18 without the available discounts, this is a cheap option for the smallest companies. Despite this low pricing, virtual VoIP numbers and an impressive 99.999% uptime are available.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/grasshopper-review/\"\u003eGrasshopper review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAll VoIP features included regardless of plan tier\u003c/li\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003cli\u003eHas local, toll-free, and vanity numbers\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eNo video conferencing\u003c/li\u003e\n\u003cli\u003eTrue Solo only allows for a single user\u003c/li\u003e\n\u003cli\u003eNo integrations with popular third-party solutions\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;While I appreciate Grasshopper as an easy and fast way to set up a business phone number and simple phone system, I found the audio not to be as good as alternatives like Google Voice or Dialpad, which is something you want for the price. It can work for companies brand new to VoIP, but if you need more in the way of features and collaborative tools, Grasshopper might not be the best fit.\u0026#8221;\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, \u003cem\u003esmall business expert and \u003c/em\u003eFortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Grasshopper plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eTrue Solo\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eVoIP and Wi-Fi calling\u003cbr\u003eBusiness text (registration required)\u003cbr\u003ePhone number\u003cbr\u003eSingle extension\u003cbr\u003eCall forwarding\u003cbr\u003eOnline faxing\u003cbr\u003eVoicemail and voicemail transcription\u003cbr\u003eSimultaneous call handling\u003cbr\u003eCustom greetings\u003cbr\u003eInstance response (automatically call back when a call gets missed)\u003cbr\u003eScreen and control incoming calls\u003cbr\u003eDetailed call reports\u003cbr\u003e24/7 support available\u003c/td\u003e\u003ctd\u003e$18.00 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eSolo\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eEverything in True Solo\u003cbr\u003eUnlimited users\u003cbr\u003eUp to three extensions\u003cbr\u003eAdd extensions for $5 per month\u003c/td\u003e\u003ctd\u003e$32 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eSmall Business\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eEverything in the previous plans\u003cbr\u003eUp to four business numbers\u003cbr\u003eUnlimited extensions\u003c/td\u003e\u003ctd\u003e$70 per month, per user\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest for toll-free minutes: Nextiva\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n\u003cdiv class=\"card-area-1\"\u003e\r\n\u003ch3 id=\"Nextiva\" class=\"card-title\"\u003eNextiva: Essential\u003c/h3\u003e\r\n\u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Toll-free number minutes\u003c/p\u003e\r\n\r\n\u003csection class=\"card-description\"\u003e\r\n\u003ctable\u003e\r\n\u003ctbody\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n\u003ctd\u003e$30.95\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n\u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003ctr\u003e\r\n\u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n\u003ctd\u003eUnlimited\u003c/td\u003e\r\n\u003c/tr\u003e\r\n\u003c/tbody\u003e\r\n\u003c/table\u003e\r\n\u003c/section\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Nextiva_Logo.png\" /\u003e\u003c/a\u003e\u003c/div\u003e\r\n\u003cdiv class=\"card-area-3\"\u003e\r\n\r\n\u003ca class=\"button-desktop\" href=\"https://www.nextinsure.com/listingdisplay/display/?src=692824\u0026amp;passthru=1\u0026amp;ccid=5048346\u0026amp;alturl=https%3A%2F%2Fwww.biltrewards.com\u0026amp;tag.sub_id=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\r\n\u003cp class=\"cta-caption\"\u003eat Nextiva\u003c/p\u003e\r\n\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch4 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h4\u003e\n\n\n\n\u003cp\u003eLike RingCentral, Nextiva is a business phone provider that has extensive UC features. While Nextiva doesn’t boast a huge number of integrations, its partnership with Go Integrator Cara opens up the platform’s connectivity with hundreds of third-party solutions.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSMBs frequently look for ways to save, and Nextiva has annual discounts that bring the monthly per-user pricing from $35 down to $30. Users are also afforded access to local, toll-free, and vanity numbers with Nextiva, which helps companies find the number to best reach their customers. Finally, Nextiva is one of the leaders for toll-free minutes; the Engage plan provides 2,000 by default.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/nextiva-review/\"\u003eNextiva review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003e99.999% uptime SLA\u003c/li\u003e\n\u003cli\u003eExtensive integrations with Go Integrator Cara\u003c/li\u003e\n\u003cli\u003eBoth volume and annual discounts\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eVoicemail transcription and screen sharing are unavailable with Essential plan\u003c/li\u003e\n\u003cli\u003ePricey if discounts aren’t applied\u003c/li\u003e\n\u003cli\u003eNo international phone numbers\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details h4 is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Nextiva plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eDigital\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eLive Chat\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp and more)\u003c/li\u003e\u003cli\u003eRoute emails to group inbox\u003c/li\u003e\u003cli\u003eSocial media management(Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 2 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (2 accounts)\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$25 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eCore\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIP in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003e100 SMS (per user per month)\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIn, YouTube, and more. 3 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (3 accounts)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording add on available\u003c/li\u003e\u003cli\u003eDigital fax add on available\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003eToll free number add on available\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$35 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEngage\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIP in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eToll-free number\u003c/li\u003e\u003cli\u003e2,000 toll free minutes\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003e24/7 web chatbot automation\u003c/li\u003e\u003cli\u003e250 SMS (per user per month)\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp, and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. 10 account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (10 accounts)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording\u003c/li\u003e\u003cli\u003eDigital fax\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$50 per user per month\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePower Suite\u003c/td\u003e\u003ctd\u003eYes\u003c/td\u003e\u003ctd\u003e\u003cul\u003e\u003cli\u003eInbound and outbound VoIp in the US and Canada\u003c/li\u003e\u003cli\u003eUnlimited business voice and video\u003c/li\u003e\u003cli\u003eToll-free number\u003c/li\u003e\u003cli\u003e10,000 toll free minutes\u003c/li\u003e\u003cli\u003eLive chat\u003c/li\u003e\u003cli\u003eChatbot\u003c/li\u003e\u003cli\u003eUnlimited SMS messages\u003c/li\u003e\u003cli\u003eMessaging app support (Facebook, Instagram, WhatsApp, and more)\u003c/li\u003e\u003cli\u003eRoute emails to a group inbox\u003c/li\u003e\u003cli\u003eSocial media management (Facebook, Instagram, X, TikTok, LinkedIN, YouTube, and more. No account limit)\u003c/li\u003e\u003cli\u003eMonitor review sites (Unlimited)\u003c/li\u003e\u003cli\u003eVoicemail with AI transcription\u003c/li\u003e\u003cli\u003eTeam chat\u003c/li\u003e\u003cli\u003eVoice call recording\u003c/li\u003e\u003cli\u003eDigital fax\u003c/li\u003e\u003cli\u003eSSO\u003c/li\u003e\u003cli\u003e24/7 support\u003c/li\u003e\u003c/ul\u003e\u003c/td\u003e\u003ctd\u003e$75\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eBest scalability: Talkroute\u003c/h2\u003e\n\n\n\u003cdiv class=\"product-card-inline-wrapper\"\u003e\r\n \u003cdiv class=\"card-area-1\"\u003e\r\n \u003ch3 id=\"Talkroute\" class=\"card-title\"\u003eTalkroute: Basic\u003c/h3\u003e\r\n \u003cp class=\"card-subtitle\"\u003e\u003cstrong\u003eGreat for:\u003c/strong\u003e Scalability\u003c/p\u003e\r\n \u003csection class=\"card-description\"\u003e\r\n \u003ctable\u003e\r\n \u003ctbody\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMonthly rate:\u003c/td\u003e\r\n \u003ctd\u003e$19.00\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eFree trial or demo?\u003c/td\u003e\r\n \u003ctd\u003eYes, 7-day free trial\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003ctr\u003e\r\n \u003ctd\u003eMaximum number of users:\u003c/td\u003e\r\n \u003ctd\u003eUnlimited\u003c/td\u003e\r\n \u003c/tr\u003e\r\n \u003c/tbody\u003e\r\n \u003c/table\u003e\r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n\u003cdiv class=\"card-image card-area-2\"\u003e\u003ca href=\"LINK\"\u003e\u003cimg decoding=\"async\" class=\"alignnone wp-image-3836333 size-medium\" src=\"https://fortune.com/img-assets/wp-content/uploads/2024/05/Recommends_Talkroute_Logo.png\"/\u003e\u003c/div\u003e\r\n\r\n\r\n\r\n\u003cdiv class=\"card-area-3\"\u003e\u003ca class=\"button-desktop\" href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \u003c/div\u003e \r\n \u003cdiv class=\"card-area-4\"\u003e\r\n \u003csection class=\"card-accordion one-pannel\" role=\"tablist\"\u003e\r\n \u003c!-- pannel 1 --\u003e\r\n \u003cinput id=\"control0-[ID]\" role=\"tab\" checked=\"checked\" name=\"accordion-pannel-[ID]\" type=\"radio\" aria-controls=\"content0-[ID]\" /\u003e\r\n \u003clabel tabindex=\"0\" role=\"button\" for=\"control0-[ID]\"\u003e\r\n Pros and Cons\u003c/label\u003e\r\n \u003cdiv id=\"content0-[ID]\" class=\"card-accordion-panel\" role=\"tabpanel\" aria-labelledby=\"label0-[ID]\"\u003e\r\n \u003cstyle\u003eN/A\u003c/style\u003e\r\n \u003cdiv class=\"pros_cons\"\u003e\r\n \u003cdiv\u003e\r\n \u003ch4\u003ePros\u003c/h4\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eIncludes a local or toll-free number\u003c/li\u003e\r\n \u003cli\u003eCustom greetings included with plan\u003c/li\u003e\r\n \u003cli\u003e24/7 support\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/div\u003e\r\n \u003cdiv\u003e\r\n \u003ch4\u003eCons\u003c/h4\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eVideo conferences limited to 100 attendees\u003c/li\u003e\r\n \u003cli\u003eNo file sharing\u003c/li\u003e\r\n \u003cli\u003eAdditional charge to add more than one user\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n \u003c/div\u003e\r\n\r\n\u003ca class=\"button-mobile\" href=\"https://funnel.naturaltracking.com/v4?key=SPYS9bFNpbW1kFXBX01O\u0026#038;pub_param_1=3862559\" target=\"_blank\" rel=\"noopener nofollow\"\u003eView offer \u003c/a\u003e \r\n\r\n\u003cp class=\"cta-caption\"\u003eat Top10\u003c/p\u003e \r\n \u003c/section\u003e\r\n \u003c/div\u003e\r\n\u003c/div\u003e\n\n\n\u003ch3 class=\"wp-block-heading\"\u003eWhy we picked it\u003c/h3\u003e\n\n\n\n\u003cp\u003eTalkroute is a virtual phone provider that also delivers useful unified communication features like video meetings. The Basic tier of service is similar to Grasshopper’s True Solo plan since it’s designed for one user with a single VoIP number and voicemail inbox. As your company grows, adding additional users only costs $5 per month.\u003c/p\u003e\n\n\n\n\u003cp\u003eCall stacking, forwarding, call routing, and custom greetings are all available for starter-tier Talkroute users. Customer support is also very competitive with 24/7 email support teams available and phone support available between 9 a.m. and 7 p.m. Central time.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read our \u003ca href=\"https://fortune.com/recommends/voip/talkroute-review/\"\u003eTalkroute review\u003c/a\u003e.\u003c/p\u003e\n\n\n\u003cp\u003e\u003cstyle\u003eN/A\u003c/style\u003e\u003c/p\u003e\n\u003cdiv class=\"pros_cons\"\u003e\n\u003cdiv\u003e\n\u003ch3\u003ePros\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eIncludes a local or toll-free number\u003c/li\u003e\n\u003cli\u003eCustom greetings included with plan\u003c/li\u003e\n\u003cli\u003e24/7 support\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003cdiv\u003e\n\u003ch3\u003eCons\u003c/h3\u003e\n\u003cul\u003e\n\u003cli\u003eVideo conferences limited to 100 attendees\u003c/li\u003e\n\u003cli\u003eNo file sharing\u003c/li\u003e\n\u003cli\u003eAdditional charge to add more than one user\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eSee Talkroute plans \u0026amp; pricing\u003c/summary\u003e\n\u003cfigure class=\"wp-block-table optimized-table-widget\"\u003e\u003ctable\u003e\u003cthead\u003e\u003ctr\u003e\u003cth\u003ePlans\u003c/th\u003e\u003cth\u003eFree trial or plan available?\u003c/th\u003e\u003cth\u003eFeatures\u003c/th\u003e\u003cth\u003ePricing\u003c/th\u003e\u003c/tr\u003e\u003c/thead\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003eBasic\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eIncludes 1 user ($5 per additional user)\u003cbr\u003e1 number\u003cbr\u003e1 mailbox\u003cbr\u003eUnlimited calling\u003cbr\u003eText messaging\u003cbr\u003eVideo meetings\u003cbr\u003eCall forwarding and routing\u003cbr\u003e24/7 support\u003c/td\u003e\u003ctd\u003e$19.00 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePlus\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eAll Basic plan features plus:\u003cbr\u003e3 users included ($5 per additional user)\u003cbr\u003e2 numbers\u003cbr\u003e3 mailboxes\u003cbr\u003eSingle-digit extensions\u003cbr\u003eSimultaneous ring\u003cbr\u003eLive call transfer\u003cbr\u003eHours of operation\u003c/td\u003e\u003ctd\u003e$39 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003ePro\u003c/td\u003e\u003ctd\u003eYes, 7 days\u003c/td\u003e\u003ctd\u003eAll Plus plan features plus:\u003cbr\u003e10 users included ($5 per additional user)\u003cbr\u003e3 numbers\u003cbr\u003e10 mailboxes\u003cbr\u003eSubmenus\u003cbr\u003eMultidigit extensions\u003cbr\u003eCall recording\u003cbr\u003eScheduled call forwarding\u003cbr\u003eReporting\u003cbr\u003eVoice studio\u003cbr\u003eBAA\u003c/td\u003e\u003ctd\u003e$59 per month ($5 per additional user)\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eEnterprise\u003c/td\u003e\u003ctd\u003eNo\u003c/td\u003e\u003ctd\u003eAll Pro plan features plus:\u003cbr\u003e20-plus users\u003cbr\u003e10-plus numbers\u003cbr\u003e20-plus mailboxes\u003cbr\u003eService-level agreement (SLA)\u003cbr\u003eAccount management\u003c/td\u003e\u003ctd\u003eContact sales for a quote\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\u003c/figure\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"definition\"\u003e\u003cstrong\u003eWhat is VoIP?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eVoIP stands for voice-over-internet-protocol, and it amounts to internet calling. Rather than transmit your voice over a copper wire network like traditional landlines, \u003ca href=\"https://fortune.com/recommends/voip/what-is-voip/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/what-is-voip/\"\u003eVoIP transmits voice over the internet\u003c/a\u003e. VoIP calling does this by using audio codecs, encryption, and packet switching to transmit the call’s audio within milliseconds.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSince there’s little reliance on aging copper network infrastructures, VoIP ends up being one of the more reliable telephony systems. Additionally, it’s common for VoIP systems to pack in numerous call management features to ensure a quality experience.\u003c/p\u003e\n\n\n\n\u003cp\u003eAnother business solution similar to VoIP phone service is \u003ca href=\"https://fortune.com/recommends/voip/what-is-pbx/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/what-is-pbx/\"\u003ePrivate branch exchange (PBX)\u003c/a\u003e. PBX offers businesses the option of physical setups, virtual, or a hybrid model.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"costs\"\u003e\u003cstrong\u003eHow much does a VoIP system cost?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eVoIP systems vary in price thanks to numerous factors. While initial costs with most providers range between $14 to $35 per month, per user, some providers offer flat-rate pricing that does not change based on the number of users. In addition, some providers mitigate pricing with two additional factors. These include:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eAnnual discounts:\u003c/strong\u003e Some providers reduce the pricing of their plans by offering a way to pay annually rather than month to month. For example, a monthly per-user price of $30 reduces to $20 per month when paying annually.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eVolume discounts:\u003c/strong\u003e With volume pricing, the monthly price reduces based on team size. This ensures that as a company grows communications costs become cheaper.\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cp\u003eVoIP pricing also varies based on the hardware investment. While VoIP for SMB needs is much cheaper than landlines, some users might want to purchase VoIP endpoints, such as IP phones. These vary in price significantly, but some providers offer rental agreements for hardware and some offer discounts when companies want to purchase phones through them. Also, this cost can be entirely mitigated if you use VoIP apps on existing desktops, laptops, or smartphones.\u003c/p\u003e\n\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003ePro tip:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Whether you are looking to use a VoIP service from your mobile phone or buy hardware for your entire business, it’s worth considering the hardware options that are available. It’s a common mistake for businesses to seek a provider that offers what they currently need, many overlook providers that offer what they might need in the future as they grow and business needs evolve. In choosing a provider that you can grow with, you prevent the headache of later having to find a new provider should you outgrow your current provider.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/kelly-main/\"\u003eKelly Main\u003c/a\u003e, small business expert and Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLearn more:\u003c/strong\u003e Read about the best \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003echeap VoIP services\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"how-to-choose\"\u003e\u003cstrong\u003eHow to choose the best VoIP for your small business\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eChoosing a VoIP for SMBs will vary significantly from business to business. It takes a bit of due diligence to find the right provider that aligns with your business needs. Here are a few criteria to consider:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eTeam size:\u003c/strong\u003e The size of your team doesn’t only affect the pricing of your VoIP package. For example, companies with larger agent pools might consider a provider with call/contact center features that better place customers with the appropriate specialist. Also, a provider with \u003ca href=\"https://fortune.com/recommends/voip/virtual-phone-number/\" data-type=\"link\" data-id=\"https://fortune.com/recommends/voip/virtual-phone-number/\"\u003emore virtual number options\u003c/a\u003e would be beneficial for a team that spans multiple office locations. However, for solopreneurs and SMBs, a provider with only local and toll-free VoIP numbers will be adequate.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eInternational calling:\u003c/strong\u003e The international calling experience varies from vendor to vendor. For example, a provider may charge for international calling per minute, may have minute bundles that replenish per month, or may have unlimited calling to specific countries.\u0026nbsp;\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eCall management features:\u003c/strong\u003e When customers call, what happens comes down to the call management features of your provider. Popular features include an auto attendant, which routes customers to the right agent or department; an IVR system, which is like an auto attendant with self-service features; or call forwarding features that help send calls to the right department.\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eExpert insight:\u003c/h3\u003e\n\n\n\n\u003cp\u003e\u0026#8220;Having used various VoIP products over the years, including for my own small business ventures, I think the technology is a real game-changer. Startups can have numerous channels of communication and extend their reach globally for a fraction of what it would have cost using a traditional landline system.\u0026#8221;\u003cbr\u003e\u003cbr\u003e—\u003cem\u003e\u003ca href=\"https://fortune.com/author/toni-matthews-el/\"\u003eToni Matthews-El\u003c/a\u003e, Fortune Recommends contributor\u003c/em\u003e\u003c/p\u003e\n\u003c/div\u003e\u003c/div\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"methodology\"\u003e\u003cstrong\u003eOur methodology\u003c/strong\u003e\u0026nbsp;\u003c/h2\u003e\n\n\n\n\u003cp\u003eThe Fortune Recommends\u003csup\u003eTM\u003c/sup\u003e team compared a list of more than 25 of the best VoIP providers available in the U.S. We selected our top picks using specific categories based on the percentages listed below:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Best VoIP services: Our methodology\" aria-label=\"pies-title\" id=\"datawrapper-chart-H28tl\" src=\"https://datawrapper.dwcdn.net/H28tl/1/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"465\" data-external=\"1\"\u003e\u003c/iframe\u003e\u003cscript type=\"text/javascript\"\u003e!function(){\"use strict\";window.addEventListener(\"message\",(function(a){if(void 0!==a.data[\"datawrapper-height\"]){var e=document.querySelectorAll(\"iframe\");for(var t in a.data[\"datawrapper-height\"])for(var r=0;r\u003ce.length;r++)if(e[r].contentWindow===a.source){var i=a.data[\"datawrapper-height\"][t]+\"px\";e[r].style.height=i}}}))}();\u003c/script\u003e\n\u003c/div\u003e\u003c/figure\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003ePricing (25%):\u003c/strong\u003e We considered both monthly and annual pricing as well as any free trial or demo.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eGeneral features (30%):\u003c/strong\u003e This includes the most important features a VoIP system should offer.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eAdditional features (20%):\u003c/strong\u003e We came up with some nice-to-have features in VoIP that give some providers an edge over others.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eSupport (15%):\u003c/strong\u003e Support covers the level of access to knowledgeable support the platform provides. We provided the highest points to those with 24/7 live assistance.\u003c/li\u003e\n\n\n\n\u003cli\u003e\u003cstrong\u003eExpert score (10%):\u003c/strong\u003e Our expert score is based on personal experience/knowledge of the space from our writers/editors.\u003c/li\u003e\n\u003c/ul\u003e\n\n\n\n\u003cp\u003eLearn more about \u003ca href=\"https://fortune.com/fortune-recommends-business-solutions-methodology/\"\u003ehow we rank our business solutions\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\" id=\"faqs\"\u003eFrequently asked questions\u003c/h2\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat are third-party integrations?\u003c/summary\u003e\n\u003cp\u003eIntegrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software.\u003c/p\u003e\n\u003c/details\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat calling features should a small business consider?\u003c/summary\u003e\n\u003cp\u003eCalling features that a small business needs will vary based on the type of business. However, some features most often considered include:\u003c/p\u003e\n\n\n\n\u003cul\u003e\n\u003cli\u003eHD voice\u003c/li\u003e\n\n\n\n\u003cli\u003eCall forwarding\u003c/li\u003e\n\n\n\n\u003cli\u003eCall routing\u003c/li\u003e\n\n\n\n\u003cli\u003eCall management\u003c/li\u003e\n\n\n\n\u003cli\u003eInternational calling\u003c/li\u003e\n\n\n\n\u003cli\u003eAuto attendant or IVR\u003c/li\u003e\n\n\n\n\u003cli\u003eCall recording\u003c/li\u003e\n\n\n\n\u003cli\u003eConference calling\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/details\u003e\n\n\n\n\u003cdetails class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"\u003e\u003csummary\u003eWhat is a service level agreement (SLA)?\u0026nbsp;\u003c/summary\u003e\n\u003cp\u003eAn SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes.\u0026nbsp;\u003c/p\u003e\n\u003c/details\u003e\n\n\n\n\u003chr class=\"wp-block-separator has-alpha-channel-opacity\"/\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed is-type-rich is-provider-datawrapper wp-block-embed-datawrapper\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Best VoIP services of November 2024*\" aria-label=\"Table\" id=\"datawrapper-chart-IUkNG\" src=\"https://datawrapper.dwcdn.net/IUkNG/3/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important; border: none;\" height=\"789\" data-external=\"1\"\u003e\u003c/iframe\u003e\u003cscript type=\"text/javascript\"\u003e!function(){\"use strict\";window.addEventListener(\"message\",(function(a){if(void 0!==a.data[\"datawrapper-height\"]){var e=document.querySelectorAll(\"iframe\");for(var t in a.data[\"datawrapper-height\"])for(var r=0;r\u003ce.length;r++)if(e[r].contentWindow===a.source){var i=a.data[\"datawrapper-height\"][t]+\"px\";e[r].style.height=i}}}))}();\u003c/script\u003e\n\u003c/div\u003e\u003c/figure\u003e\n\n\n\r\n\u003cdiv class=\"wp-block-group pro-tip-box-widget\"\u003e\u003cdiv class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"\u003e\r\n\r\n\r\n\u003ch3 class=\"wp-block-heading pro-tip-box-heading\"\u003eRead more small business guides\u003c/h3\u003e\r\n\r\n\r\n\r\n\u003cul\u003e\r\n \t\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n \t\u003cli style=\"list-style-type: none;\"\u003e\r\n\u003cul\u003e\r\n \t\u003cli\u003eNot sure which provider fits the bill? We’ve rounded up the overall \u003ca href=\"https://fortune.com/recommends/voip/best-voip-service/\"\u003ebest VoIP services \u003c/a\u003efor small businesses.\u003c/li\u003e\r\n \t\u003cli\u003eLooking for a less expensive option? There are plenty of \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003echeap VoIP\u003c/a\u003e platforms that offer decent bang for your buck.\u003c/li\u003e\r\n \t\u003cli\u003eIf you’re expecting a large number of inbound or outbound calls, \u003ca href=\"https://fortune.com/recommends/voip/best-call-center-software/\"\u003ecall center software \u003c/a\u003e may be the better fit for your needs.\u003c/li\u003e\r\n \t\u003cli\u003eA VoIP system is a great way to build relationships with customers, but you also need to keep track of their data. Check out the \u003ca href=\"https://fortune.com/recommends/voip/cheap-voip-services/\"\u003ebest cheap CRM services \u003c/a\u003ethat make communication a breeze.\u003c/li\u003e\r\n \t\u003cli\u003eMake sure your business website can handle all the information you need to present to your audience. Check out our list of the \u003ca href=\"https://fortune.com/recommends/web-hosting/best-web-hosting-services/\"\u003ebest web hosting providers\u003c/a\u003e.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","databaseId":3862559,"dateGmt":"2024-11-12T20:07:12","dek":"","description":"Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs.","faq":[{"answer":"Integrations allow your VoIP system to connect with a third-party software solution. For example, when calling through your provider, your customer resource management (CRM) solution will provide you with data on your customer. Popular integrations occur with calendar apps, contact applications, or enterprise resource planning (ERP) software.","question":"What are third-party integrations?","__typename":"FaqField"},{"answer":"Calling features that a small business needs will vary based on the type of business. However, some features most often considered include:\n- HD voice\n- Call forwarding\n- Call routing\n- Call management\n- International calling\n- Auto attendant or IVR\n- Call recording\n- Conference calling","question":"What calling features should a small business consider?","__typename":"FaqField"},{"answer":"An SLA guarantees service uptime from a provider typically during a calendar year. For example, a provider offering an SLA of 99.9% guarantees all but eight hours of service uptime during that year. While there might not seem to be much of a numerical difference between 99.9% and 99.999%, it’s important to note that the latter number guarantees a service uptime of all but five minutes during the year.\n\nIf a provider fails to meet the terms of the SLA, then the user is typically comped for any missing service. For the sake of business continuity, most companies should err on the side of providers offering higher service uptimes.","question":"What is a service level agreement (SLA)? ","__typename":"FaqField"}],"featuredMediaType":"image","floatingNavContent":"\u003cul\u003e\n\u003cli\u003eTop VoIP services\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"#RingCentral\"\u003eBest compatibility: RingCentral\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#8x8\"\u003eBest for unlimited international calling: 8×8\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Intermedia-Unite\"\u003eLongest free trial: Intermedia Unite\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Dialpad\"\u003eBest artificial intelligence: Dialpad\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Zoom-Phone\"\u003eBest for video conferencing: Zoom Phone\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Vonage\"\u003eBest for mobile: Vonage\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Google-Voice\"\u003eBest for Google Workspace users: Google Voice\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Grasshopper\"\u003eBest for solopreneurs: Grasshopper\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Nextiva\"\u003eBest for toll-free minutes: Nextiva\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Talkroute\"\u003eBest scalability: Talkroute\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#definition\"\u003eWhat is VoIP?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#costs\"\u003eVoIP costs\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#how-to-choose\"\u003eChoosing the best VoIP\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#methodology\"\u003eOur methodology\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#faqs\"\u003eFAQs\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n","floatingNavTitle":"10 best VoIP for small businesses","footnotes":null,"id":"cG9zdDozODYyNTU5","image":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg?resize=1200,600","imageCaption":"VoIP can be a reliable telephony systems, and its systems tend to pack in numerous call management features to ensure a quality experience.","imageCredit":"Getty Images","keywords":"","link":"https://fortune.com/recommends/voip/best-voip-service/","metaTitle":"The 10 best VoIP providers for small business","modifiedGmt":"2024-11-27T14:52:44","pageType":"evergreen","platformCD":"recommends","postId":3862559,"postSettings":{"postSettingsDek":null,"enableSubscriptionPlea":true,"subscriptionPleaDesign":"with-bottom-border","subscriptionPleaPosition":null,"subscriptionPleaTextLined":"Follow Fortune Recommends on \u003ca href=\"https://www.linkedin.com/showcase/fortunerecommends/\" target=\"_blank\" rel=\"noopener\"\u003eLinkedIn,\u003c/a\u003e \u003ca href=\"https://twitter.com/fortunerecs\" target=\"_blank\" rel=\"noopener\"\u003eX\u003c/a\u003e, and \u003ca href=\"https://www.tiktok.com/@fortunerecs\"\u003eTikTok\u003c/a\u003e.","bylineCommentary":null,"mediaItem":{"altText":"Smiling Caucasian male worker working in warehouse, talking on a landline phone and making a list.","caption":"Warehouse worker working in warehouse, talking on a landline phone and making a delivery list. About 30 years old, smiling Caucasian male.","mediaItemUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg"},"__typename":"Settings"},"premiumCategory":{"name":"F-Search","premiumCategoryId":447850669,"link":"https://fortune.com/?taxonomy=premium_categories\u0026term=f-search-free","__typename":"BrandedArticlePremiumCategoryFieldsFields"},"primaryPostTag":{"name":"Best Small and Medium Companies","primaryTagId":447814960,"link":"https://fortune.com/tag/best-small-and-medium-companies/","uri":"/tag/best-small-and-medium-companies/","__typename":"BrandedArticlePrimaryPostTagIdFieldsFields"},"primarySection":{"name":"VOIP","primarySectionId":447864432,"link":"https://fortune.com/recommends/voip/","uri":"/recommends/voip/","__typename":"BrandedArticlePrimarySectionIdFieldsFields"},"primaryTopic":{"name":"","primaryTopicId":-1},"relatedVideoId":"","relatedVideoType":"no_video","reviewedBy":{"funFactHeader":"","funFactValue":"","image":"https://fortune.com/img-assets/wp-content/uploads/2024/02/ehab-headshot.jpeg?w=150","name":"Ehab Zahriyeh","role":"Senior Editor, Personal Finance","shortIntro":"","social":{"instaUrl":"","linkedinUrl":"https://www.linkedin.com/in/ehabz/","twitterUrl":"","__typename":"ReviewerSocialUrlsFields"},"uri":"/author/ehabzahriyeh/"},"sectionNames":["Business Solutions","VOIP"],"sections":[{"name":"Business Solutions","sectionId":447864431,"slug":"business","__typename":"BrandedArticleClassificationSectionFieldsFields"},{"name":"VOIP","sectionId":447864432,"slug":"voip","__typename":"BrandedArticleClassificationSectionFieldsFields"}],"series":[],"showModifiedTimestamp":1,"socialDescription":"If you’re looking for a VoIP system for your small or medium-sized business, we’ve compiled a list of the industry’s best.\n","socialTitle":"Ranked: These are the best VoIP systems for SMBs","stickyCta":null,"tagNames":["Best Small and Medium Companies","Best-of","Business","business technology","no copyright","Rankings and Roundups","Telecommunications"],"tags":[{"name":"Best Small and Medium Companies","tagId":447814960,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Best-of","tagId":447854062,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Business","tagId":179,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"business technology","tagId":258845,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"no copyright","tagId":447849520,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Rankings and Roundups","tagId":447865369,"__typename":"BrandedArticleClassificationTagFieldsFields"},{"name":"Telecommunications","tagId":30684,"__typename":"BrandedArticleClassificationTagFieldsFields"}],"templateType":"landing_page","thumbnailUrl":"https://fortune.com/img-assets/wp-content/uploads/2024/04/GettyImages-692925504-e1714488204686.jpg","title":"The best VoIP providers for small businesses in November 2024","topicNames":[],"topics":[],"url":"https://fortune.com/recommends/voip/best-voip-service/","videoId":null,"widgetCss":null},"dataLayer":{"pageTypeCG":"article","platformCD":"recommends","articleNameCD":"The best VoIP providers for small businesses in November 2024","authorNameCD":["Corey McCraw"],"categoryCG":"voip","cmsCategoryCD":"evergreen","CMSSubCategoryCD":["Best Small and Medium Companies","Best-of","Business","business technology","no copyright","Rankings and Roundups","Telecommunications"],"contentCMSID":3862559,"HasVideoCD":false,"premiumCategoryCD":"F-Search","publishDateCD":"November 12, 2024","subCategoryCG":["Business Solutions","VOIP"],"articleCategoryCD":"voip"},"headData":{"authors":"","canonicalUrl":null,"databaseId":"3862559","dateGmt":"2024-11-12T20:07:12","description":"Finding the best VoIP solution for your small business isn’t easy, especially as some features may not be valuable to your needs.","faqSchema":"{\"@context\":\"https://schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Integrations allow your VoIP system to connect with a third-party software solution. 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