Verisign Support - Verisign

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See if it's available:</p> <form method="post" autocomplete="off" novalidate="true" action="/en_US/domain-names/domain-name-search/index.xhtml"> <div class="header-search clearfix "><input id="j_idt86-domainText" required="required" name="domainText" placeholder="Type your perfect domain name" type="search" /> <a class="searchbar_terms clear light top-12 font-12" href="/en_US/legal-notices/domain-name-search-terms-of-service/index.xhtml" target="_blank" rel="noopener noreferrer">Terms of Service</a><button class="button" type="submit"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#search"></use></svg></button></div> </form> </aside> <aside class="nav-promo mobile-nav-promo-follow clearfix"> <p class="uppercase centered">Follow Us</p> <a href="https://www.facebook.com/Verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#facebook"></use></svg> </a> <a href="https://twitter.com/VERISIGN" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#twitter"></use></svg> </a> <a href="http://www.linkedin.com/company/verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#linkedin"></use></svg> </a> <a href="http://feeds.feedblitz.com/VerisignBlog" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg> </a> </aside> </div> <div class="mobile-nav-section"> <div class="mobile-nav-section-contents mobile-nav-accordion"> <button class="back uppercase"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#caratx2"></use></svg>Back to Main Menu</button> <label class="title">Discover Domain Names</label> <ul> <li> <input type="radio" id="domainnames-1" name="domainnames" /> <label for="domainnames-1">Domain Name Extensions<svg class="carat"><use xlink:href="/en_US/resources/img/sprites/main.svg#carat"></use></svg></label> <div class="domains"> <a target="_blank" rel="noopener noreferrer" href="https://yourdot.com/"><svg class="logo"><use xlink:href="#com_noPBV"></use></svg></a> <a target="_blank" rel="noopener noreferrer" href="https://yourdot.net"><svg class="svg-net"><use xlink:href="/en_US/resources/img/sprites/main.svg#net_noPBV"></use></svg></a> <a href="/en_US/domain-names/name-domains/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#name_noPBV"></use></svg></a> <a href="/en_US/domain-names/cc-domain-names/index.xhtml"><svg class="svg-cc"><use xlink:href="/en_US/resources/img/sprites/main.svg#cc_noPBV"></use></svg></a> </div> </li> <li> <input type="radio" id="domainnames-2" name="domainnames" /> <label for="domainnames-2">Domain Tools<svg class="carat"><use xlink:href="/en_US/resources/img/sprites/main.svg#carat"></use></svg></label> <div> <a href="https://webwhois.verisign.com?language=en_US" target="_blank" rel="noopener noreferrer"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#whois"></use></svg>Whois</a> <a href="/en_US/domain-names/domain-registrar/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#screen-www"></use></svg>Find a Registrar</a> <a href="/en_US/domain-names/domain-name-search/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#domain-search"></use></svg>Domain Name Search</a> <a href="/en_US/channel-resources/domain-registry-products/zone-file/index.xhtml"><svg class="stroke"><use xlink:href="/en_US/resources/img/sprites/main.svg#zone-file"></use></svg>Zone File Information</a> <a href="/en_US/domain-names/dnib/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#book"></use></svg>Domain Name Industry Brief</a> <a href="/en_US/domain-names/internet-resolution/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#globe-star"></use></svg>Regional Internet Resolution</a> </div> </li> </ul> </div> <aside class="nav-promo nav-promo-image nav_promo-idn no-img-padding link-only"> <span></span> <a target="_self" href="/en_US/domain-names/international-domains/index.xhtml">Find out more about our Internationalized Domain Names (IDNs)<svg class="carat"><use xlink:href="/en_US/resources/img/sprites/main.svg#carat"></use></svg></a> </aside> <aside class="mobile-nav-promo mobile-nav-promo-search"> <p class="small centered">Got a great website name? See if it's available:</p> <form method="post" autocomplete="off" novalidate="true" action="/en_US/domain-names/domain-name-search/index.xhtml"> <div class="header-search clearfix "><input id="j_idt135-domainText" required="required" name="domainText" placeholder="Type your perfect domain name" type="search" /> <a class="searchbar_terms clear light top-12 font-12" href="/en_US/legal-notices/domain-name-search-terms-of-service/index.xhtml" target="_blank" rel="noopener noreferrer">Terms of Service</a><button class="button" type="submit"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#search"></use></svg></button></div> </form> </aside> <aside class="nav-promo mobile-nav-promo-follow clearfix"> <p class="uppercase centered">Follow Us</p> <a href="https://www.facebook.com/Verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#facebook"></use></svg> </a> <a href="https://twitter.com/VERISIGN" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#twitter"></use></svg> </a> <a href="http://www.linkedin.com/company/verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#linkedin"></use></svg> </a> <a href="http://feeds.feedblitz.com/VerisignBlog" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg> </a> </aside> </div> <div class="mobile-nav-section"> <div class="mobile-nav-section-contents mobile-nav-accordion"> <button class="back uppercase"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#caratx2"></use></svg>Back to Main Menu</button> <label class="title">Explore Registry Services</label> <ul> <li class="no-label"> <div> <a href="/en_US/channel-resources/become-a-registrar/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#partners"></use></svg>Become A Registrar</a> <a href="/en_US/channel-resources/domain-registry-products/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#tools"></use></svg>Registrar Tools</a> <a href="https://www.namesuggestion.com/" target="_blank" rel="noopener noreferrer"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#name-suggest"></use></svg>Name Suggestion Service</a> <a href="https://support.verisign.com/" target="_blank" rel="noopener noreferrer"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#portal"></use></svg>Access Partner Portal</a> </div> </li> </ul> </div> <aside class="mobile-nav-promo mobile-nav-promo-search"> <p class="small centered">Got a great website name? See if it's available:</p> <form method="post" autocomplete="off" novalidate="true" action="/en_US/domain-names/domain-name-search/index.xhtml"> <div class="header-search clearfix "><input id="j_idt151-domainText" required="required" name="domainText" placeholder="Type your perfect domain name" type="search" /> <a class="searchbar_terms clear light top-12 font-12" href="/en_US/legal-notices/domain-name-search-terms-of-service/index.xhtml" target="_blank" rel="noopener noreferrer">Terms of Service</a><button class="button" type="submit"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#search"></use></svg></button></div> </form> </aside> <aside class="nav-promo mobile-nav-promo-follow clearfix"> <p class="uppercase centered">Follow Us</p> <a href="https://www.facebook.com/Verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#facebook"></use></svg> </a> <a href="https://twitter.com/VERISIGN" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#twitter"></use></svg> </a> <a href="http://www.linkedin.com/company/verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#linkedin"></use></svg> </a> <a href="http://feeds.feedblitz.com/VerisignBlog" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg> </a> </aside> </div> <div class="mobile-nav-section"> <div class="mobile-nav-section-contents mobile-nav-accordion"> <button class="back uppercase"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#caratx2"></use></svg>Back to Main Menu</button> <label class="title">About Verisign</label> <ul> <li class="no-label"> <div> <a href="/en_US/company-information/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#verisign_v"></use></svg>Overview</a> <a href="/en_US/company-information/mission-values/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#missionvalues"></use></svg>Mission and Values</a> <a href="/en_US/internet-technology-news/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#article"></use></svg>Newsroom</a> <a href="/en_US/company-information/jim-bidzos/index.xhtml"><svg class="stroke"><use xlink:href="/en_US/resources/img/sprites/main.svg#expand-audience-reach"></use></svg>Executive Team</a> <a href="/en_US/company-information/verisign-careers/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#partners"></use></svg>Careers</a> <a href="/en_US/company-information/verisign-labs/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#lightbulb"></use></svg>Verisign Labs</a> <a href="https://blog.verisign.com/" target="_blank" rel="noopener noreferrer"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg>Blog</a> <a href="/en_US/company-information/contact-us/index.xhtml"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#headset"></use></svg>Contact Us</a> <a href="https://investor.verisign.com/index.cfm" target="_blank" rel="noopener noreferrer"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#graph"></use></svg>Investors</a> </div> </li> </ul> </div> <aside class="mobile-nav-promo mobile-nav-promo-search"> <p class="small centered">Got a great website name? See if it's available:</p> <form method="post" autocomplete="off" novalidate="true" action="/en_US/domain-names/domain-name-search/index.xhtml"> <div class="header-search clearfix "><input id="j_idt212-domainText" required="required" name="domainText" placeholder="Type your perfect domain name" type="search" /> <a class="searchbar_terms clear light top-12 font-12" href="/en_US/legal-notices/domain-name-search-terms-of-service/index.xhtml" target="_blank" rel="noopener noreferrer">Terms of Service</a><button class="button" type="submit"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#search"></use></svg></button></div> </form> </aside> <aside class="nav-promo mobile-nav-promo-follow clearfix"> <p class="uppercase centered">Follow Us</p> <a href="https://www.facebook.com/Verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#facebook"></use></svg> </a> <a href="https://twitter.com/VERISIGN" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#twitter"></use></svg> </a> <a href="http://www.linkedin.com/company/verisign" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#linkedin"></use></svg> </a> <a href="http://feeds.feedblitz.com/VerisignBlog" target="_blank" rel="noopener noreferrer"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg> </a> </aside> </div> </div> </div> </div> </nav> </section> <section class="mega-nav mega-nav-mod"> <nav> <section class="nav-section"> <a href="/en_US/domain-names/index.xhtml">Discover Domain Names</a> <div class="mega-nav-panel domains"> <section class="mega-nav-subpanel"> <p class="centered">Learn why you should get online with domains powered by Verisign</p> <div class="tld-section clearfix"> <div class="tld-single com"> <div class="tld-svg-wrapper"> <svg><use xlink:href="#com_pbv"></use></svg> </div> <a target="_blank" rel="noopener noreferrer" href="https://yourdot.com/" class="css-carat"> Visit </a> </div> <div class="tld-single net"> <div class="tld-svg-wrapper"> <svg><use xlink:href="#net_pbv_v2"></use></svg> </div> <a href="https://yourdot.net/" target="_blank" rel="noopener noreferrer" class="css-carat"> Visit </a> </div> <div class="tld-column"> <a class="css-carat" href="/en_US/domain-names/cc-domain-names/index.xhtml"> <svg class="svg-cc"><use xlink:href="/en_US/resources/img/sprites/main.svg#cc_noPBV"></use></svg> </a> <a class="css-carat" href="/en_US/domain-names/name-domains/index.xhtml"> <svg class="svg-name"><use xlink:href="/en_US/resources/img/sprites/main.svg#name_noPBV"></use></svg> </a> </div> </div> <p class="centered">Find out more about our Internationalized Domain Names (IDNs)</p> <div class="idns"><svg xmlns="http://www.w3.org/2000/svg" id="Layer_1" data-name="Layer 1" viewBox="0 0 56.1 19.5"> <defs> <linearGradient id="linear-gradient-idn-jp-notagline-1" x1="15.7" x2="15.7" 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xmlns="http://www.w3.org/2000/svg" id="Layer_1" data-name="Layer 1" viewBox="0 0 54.1 23.8"> <path d="M35.7,8.8H27.2v5.1H36v2.9H23.8V5.6h12V8.8ZM36.9,19a37.52,37.52,0,0,0,5.3,8.6h-4a31.55,31.55,0,0,1-1.9-2.7c-.4-.5-.7-1.1-1.1-1.7L32,27.6H27.8a42.08,42.08,0,0,0,4.1-5.8c.6-1,1.1-1.9,1.6-2.8Zm4.9-8.9h2.7v3.1H41.8v5.9H38.5V4.1h3.3Z" style="fill:currentColor" transform="translate(-12.9 -4.1)"/> <path d="M46.7,17.2V5.7h3.6v8.4h6.9v3.1Zm14,2.9c1.2,2.5,4,5.7,5.8,7.7H62.1c-1.2-1.5-2.2-2.7-3.2-4.1a41.18,41.18,0,0,1-3.2,4.1H51.1a55.47,55.47,0,0,0,4.5-5.4L57.3,20h3.4ZM58.8,8.8V4.1h3.3V18.2H58.8V11.8H54.9v-3Zm4.9-4.7H67V19.2H63.7Z" style="fill:currentColor" transform="translate(-12.9 -4.1)"/> <circle id="_Path_" cx="3.8" cy="20" r="3.8" fill="#ffce00" data-name="<Path>"/> </svg> </span><svg xmlns="http://www.w3.org/2000/svg" id="Layer_1" data-name="Layer 1" viewBox="0 0 49.17 24.47"> <defs> <linearGradient id="linear-gradient-com-hebrew-notagline-1" x1="-241.66" x2="-241.5" y1="180.66" y2="180.66" gradientTransform="matrix(0 -41.7 -41.7 0 7580.33 -10059.52)" gradientUnits="userSpaceOnUse"> <stop offset="0" stop-color="#009cdb"/> <stop offset="1" stop-color="#81d1f4"/> </linearGradient> <clipPath id="clip-path" transform="translate(21.51 -5.45)"> <path d="M21.14,20.77a3.26,3.26,0,1,0,3.26-3.26,3.26,3.26,0,0,0-3.26,3.26" style="fill:none"/> </clipPath> </defs> <path fill="currentColor" d="M-21.51,5.45H-6V23.61h-15.5Zm10.74,3.7h-6V19.9h6Z" transform="translate(21.51 -5.45)"/> <path fill="currentColor" d="M19.26 3.7 17.67 3.7 17.67 0 24.02 0 24.02 18.16 19.26 18.16 19.26 3.7z"/> <path fill="currentColor" d="M11.76,20a4.09,4.09,0,0,0,2.94-1.17,4.5,4.5,0,0,0,1-3.16V9.15H5.17V5.45H20.48V15.57a8.31,8.31,0,0,1-1,4.27,7,7,0,0,1-3,2.73,11.46,11.46,0,0,1-4.69,1ZM5.32,17.25A5.87,5.87,0,0,1,6.4,13.36h3.8a15.83,15.83,0,0,0-.29,3.39V29.92H5.32Z" transform="translate(21.51 -5.45)"/> <g style="clip-path:url(#clip-path)"> <path d="M42.66 12.06H49.17999999999999V18.58H42.66z" style="fill:url(#linear-gradient-com-hebrew-notagline-1)"/> </g> </svg> </div> <p> <a href="/en_US/domain-names/international-domains/index.xhtml" class="btn-learn-more css-carat">Learn More</a> </p> </section> <section class="mega-nav-subpanel domaintools"> <div class="h4">DOMAIN TOOLS</div> <a href="https://webwhois.verisign.com?language=en_US" target="_blank" rel="noopener noreferrer" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#whois"></use></svg>Whois</a> <a href="/en_US/domain-names/domain-registrar/index.xhtml" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#screen-www"></use></svg>Find a Registrar</a> <a href="/en_US/domain-names/domain-name-search/index.xhtml" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#domain-search"></use></svg>Domain Name Search</a> <a href="/en_US/channel-resources/domain-registry-products/zone-file/index.xhtml" class="icon-and-text-link"><svg class="stroke"><use xlink:href="/en_US/resources/img/sprites/main.svg#zone-file"></use></svg>Zone File Information</a> <a href="/en_US/domain-names/dnib/index.xhtml" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#book"></use></svg>Domain Name Industry Brief</a> </section> </div> </section> <section class="nav-section"> <a href="/en_US/channel-resources/index.xhtml">Channel Resources</a> <div class="mega-nav-panel registry"> <section class="mega-nav-subpanel"> <div class="h4">Verisign Channel Resources</div> <p><strong>Establish a steady, renewable revenue stream with domain names.</strong></p> <p>When you work with Verisign, we can help you better serve your customers with additional product lines, enhanced services and value-added tools.</p> <p class="centered"><a href="/en_US/channel-resources/index.xhtml" class="css-carat">Learn More</a></p> </section> <section class="mega-nav-subpanel"> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#partners"></use></svg> </div> <div class="text"> <a href="/en_US/channel-resources/become-a-registrar/index.xhtml">Become A Registrar</a> <p class="small">With the reliability and scale of Verisign domains, you can provide your customers with a complete Web services package.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#tools"></use></svg> </div> <div class="text"> <a href="/en_US/channel-resources/domain-registry-products/index.xhtml">Registrar Tools</a> <p class="small">Whether you want to increase registrations or renewals, expand to new markets, or enhance services, we have the tools, resources and registry services to help.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#portal"></use></svg> </div> <div class="text"> <a href="https://support.verisign.com/" target="_blank" rel="noopener noreferrer">Access Partner Portal</a> <p class="small">Already a customer? Log in to manage your account.</p> </div> </div> </section> </div> </section> <section class="nav-section"> <a href="/en_US/company-information/index.xhtml">About Verisign</a> <div class="mega-nav-panel about"> <section class="mega-nav-subpanel"> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#verisign_v"></use></svg> </div> <div class="text"> <a href="/en_US/company-information/index.xhtml">Overview</a> <p class="small">"Verisign enables the world to connect online with reliability and confidence, anytime, anywhere."<br>- Jim Bidzos, Chairman of the Board and CEO</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#missionvalues"></use></svg> </div> <div class="text"> <a href="/en_US/company-information/mission-values/index.xhtml">Mission and Values</a> <p class="small">What we believe and how we work.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg class="stroke"><use xlink:href="/en_US/resources/img/sprites/main.svg#expand-audience-reach"></use></svg> </div> <div class="text"> <a href="/en_US/company-information/jim-bidzos/index.xhtml">Executive Team</a> <p class="small">The Verisign Executive Team brings a tremendous breadth of expertise and talent.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#article"></use></svg> </div> <div class="text"> <a href="/en_US/internet-technology-news/index.xhtml">Newsroom</a> <p class="small">The latest on Verisign and the internet infrastructure industry.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#lightbulb"></use></svg> </div> <div class="text"> <a href="/en_US/company-information/verisign-labs/index.xhtml">Verisign Labs</a> <p class="small">We are committed to making the Internet a safe and reliable place for people to do business and interact.</p> </div> </div> <div class="nav-icon-row"> <div class="icon"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#graph"></use></svg> </div> <div class="text"> <a href="https://investor.verisign.com/investor-relations" target="_blank" rel="noopener noreferrer">Investors</a> <p class="small">Verisign is a global leader in domain names and internet security.</p> </div> </div> </section> <section class="mega-nav-subpanel"> <div class="h4">Quicklinks</div> <a href="/en_US/company-information/contact-us/index.xhtml" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#headset"></use></svg>Contact Us</a> <a href="https://blog.verisign.com/" target="_blank" rel="noopener noreferrer" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#blog"></use></svg>Blog</a> <a href="/en_US/company-information/verisign-careers/index.xhtml" target="_blank" rel="noopener noreferrer" class="icon-and-text-link"><svg><use xlink:href="/en_US/resources/img/sprites/main.svg#partners"></use></svg>Careers</a> </section> </div> </section> </nav> </section> </header> <article class="wrapper secondary "> <div class="bread truncate"> <div class="container mob"> <div class="grid"><a href="/en_US/">Home</a><a href="/en_US/support-services/index.xhtml">Support</a> </div> </div> </div> <section class="hero medium hero-align-l content maxwidth content-bg-container "> <picture class="content-bg" style="z-index: -1;"> <source srcset="/en_US/resources/img/hero/hero_support.jpg" media="(min-width: 1025px)"></source> <source srcset="/en_US/resources/img/hero/hero_support-tablet-h.jpg" media="(min-width: 769px) and (max-width: 1024px)"></source> <source srcset="/en_US/resources/img/hero/hero_support-tablet-v.jpg" media="(min-width: 481px) and (max-width: 768px)"></source> <source srcset="/en_US/resources/img/hero/hero_support-mobile.jpg" media="(min-width: 0px) and (max-width: 480px)"></source> <img class="content-bg" srcset="/en_US/resources/img/hero/hero_support.jpg" /> </picture> <div class="hero-heading grid clearfix hero-dark"> <h1 class="hero-h1">Verisign Support</h1> <p>We are here 24 hours a day, 365 days a year to handle any request – from technical troubleshooting, product/service inquiries to account and billing updates.</p> </div> </section> <div class="container main"> <a name="top"></a> <div class="content_wrap mob vert_lg"> <section class="content "> <div class="grid clearfix"> <p><strong>Verisign Support includes:</strong></p> <ul> <li>24x7 access to Customer Service Center & technical experts </li> <li>Online support tools: product portals, alerts & notifications, product updates, new releases, maintenances</li> <li>Customer feedback loop </li> </ul> <p>If we can’t answer your question, we will get it to the right person and track it so that it is resolved fast. Please call us for urgent requests.</p> <h2 class="centered">Domain Registry Services</h2> <div class="support-information"> <div class="email-container"> <p><a href="mailto:info@verisign-grs.com">Email Support</a></p> <p><a href="mailto:cao@verisign-grs.com">Email Customer Affairs</a></p> <p><a class="chat" href="javascript://Chat">Chat with Support</a></p> <p><a target="_blank" rel="noopener noreferrer nofollow" href="https://verisign.my.site.com/DNSAbuse/">Report Abuse</a></p> </div> <div class="phone-container"> <p>1-703-925-6999</p> <p>Fax: 1-703-948-3978</p> <p>Fax: 1-703-948-3977 (Customer Affairs Office)</p> </div> <div class="portal-container"> <p>For registrars:</p> <p><a href="https://support.verisign.com" target="_blank" rel="noopener noreferrer">Verisign Customer Center</a></p> <p><a href="https://accounts.verisign.com" target="_blank" rel="noopener noreferrer">Verisign Account Center</a></p> </div> </div> <h2 class="centered clear">FAQ</h2> <div class="col_10 shift_1"> <div class="accordion "> <h4> <a href="javascript:;" class="acc_0">Help! I can’t access the Verisign Customer Center. <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#carat-thin"></use></svg> </a> </h4> <div> <p>The Verisign Customer Center is an online portal for partners to find technical details on implementation, including SDKs. Access to this portal is subject to Verisign issued credentials and access restrictions. If you are unable to connect to the Verisign Customer Center, please <a href="mailto:info@verisign-grs.com">email customer support</a>. </p> </div> </div> <div class="accordion "> <h4> <a href="javascript:;" class="acc_1">Help! My domain name expired. <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#carat-thin"></use></svg> </a> </h4> <div> <p>Verisign operates several domain name registries; however, we are not a registrar. If your domain name expired, you need to contact your registrar about renewing. If you don’t know who your registrar is, you may search the <a href="https://webwhois.verisign.com?language=en_US" target="_blank" rel="noopener noreferrer">Whois</a> database for your domain name. The results will show the registrar responsible for registering your domain name so that you can contact them.</p> </div> </div> <div class="accordion "> <h4> <a href="javascript:;" class="acc_2">How do I become a registrar? <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#carat-thin"></use></svg> </a> </h4> <div> <p>To become a registrar, you’ll need to go through a certification process. Different top-level domains (TLDs) have different requirements and processes and some TLDs require ICANN accreditation. Get all the details about certification for Verisign supported gTLDs in our <a href="/en_US/channel-resources/become-a-registrar/index.xhtml">Become a Registrar</a> section. </p> </div> </div> <div class="accordion "> <h4> <a href="javascript:;" class="acc_3">How do I register an Internationalized Domain Name (IDN)? <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#carat-thin"></use></svg> </a> </h4> <div> <p>If you own a website or provide other Internet-based services and would like to use <a href="/en_US/channel-resources/domain-registry-products/idn/index.xhtml">Internationalized Domain Names (IDNs)</a> to help your customers, you may register an IDN in available characters through participating ICANN-accredited and Verisign-certified registrars. A registrant requests an IDN from a registrar that supports IDNs. The registrar converts the local language characters into a sequence of supported characters using ASCII-compatible encoding (ACE). The registrar submits the ACE string to the Verisign® Shared Registration System (SRS) where it is verified and encoded. The IDN is added to the appropriate TLD zone files and propagated across the Internet. <a href="/en_US/domain-names/domain-registrar/index.xhtml">Find a Registrar</a>.</p> </div> </div> </div> <div class="clear margin_bottom"></div></div> </section> </div> </div> <aside> </aside> </article> <div class="flexmenu"> <div> <div class="item flexcontact"> <a class="button " href="javascript:void(0);" target="_self" data-text="Contact" data-redirect="true"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#phone"></use></svg> <span>Contact</span> </a> <div class="menu"> <span class="menu-close"></span> <a href="mailto:customerservice@verisign.com" class="email" data-product="customerServiceAlt"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#email"></use></svg> <span>Email Customer Service</span> </a> <a href="javascript:;" class="chat" data-product="registry"> <svg><use xlink:href="/en_US/resources/img/sprites/main.svg#chat"></use></svg> <span>Chat with Support</span> 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