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class="left-title"><span class="os-text os-text--middle">售后支持</span><i class="os-icon-online online-icon" style="background-image:"></i><i class="os-icon-dropdown os-icon-16 total-icon" style="background-image:"></i></div><div class="left-desc"><span class="os-text os-text--weak">专业技术顾问，用心服务您的每一次咨询</span></div></div><div class="col"></div></div><div class="os-chat__body"><div class="os-alert os-alert--top os-alert--loading" style="display:none"><i class="os-icon-loading os-icon-16" style="background-image:"></i><span class="os-text os-text--middle">对话加载中…</span></div><div class="os-alert os-alert--bottom os-alert--error" style="display:none"><span class="os-text os-text--middle"><i class="os-icon-error os-icon-16" style="background-image:"></i>您好，智能客服系统正在升级，问题咨询请提交工单或拨打4009100100，给您带来的不便我们深感抱歉。</span></div><div class="os-alert os-alert--full os-alert--top os-alert--queue" style="display:none"><span class="os-text queue-text"><i class="os-icon-service os-icon-24" 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