G-Cloud 13

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Includes many off-the-shelf, pay-as-you-go cloud solutions. </p> <div class="govuk-body"> <p class="agreement-overview"> <strong> Agreement number: </strong> RM1557.13 </p> <p class="agreement-overview"> <strong> Start date: </strong> 09/11/2022 </p> <p class="agreement-overview"> <strong> End date: </strong> 08/11/2024 </p> </div> <p><strong>Available for:</strong> Central government, charities, education, health, local authority, blue light (police, fire, ambulance, search and rescue), devolved administrations, British overseas territories </p> <div> <h2 class="govuk-heading-m" id="contents">Contents</h2> <ul class="govuk-list govuk-list--bullet"> <li> <a class="govuk-link" href="#ataglance">at a glance</a></li> <li> <a class="govuk-link" href="#products">products and suppliers</a></li> <li> <a class="govuk-link" href="#documents">documents</a></li> <li> <a class="govuk-link" href="#benefitsofccs">the benefits of using CCS</a></li> </ul> </div> <div> <h2 class="govuk-heading-m" id="ataglance">At a glance</h2> <div class="govuk-tabs" data-module="govuk-tabs"> <ul class="govuk-tabs__list" role="tablist"> <li class="govuk-tabs__list-item govuk-tabs__list-item--selected" role="presentation"> <a class="govuk-tabs__tab" href="#desc" id="tab_desc" role="tab" aria-controls="desc" aria-selected="true" tabindex="0" onclick="pushToDataLayer({'event': 'tab_navigation', 'link_text': 'Description'});">Description</a> </li> <li class="govuk-tabs__list-item" role="presentation"> <a class="govuk-tabs__tab" href="#benefits" id="tab_benefits" role="tab" aria-controls="benefits" aria-selected="false" tabindex="-1" onclick="pushToDataLayer({'event': 'tab_navigation', 'link_text': 'Benefits'});">Benefits</a> </li> <li class="govuk-tabs__list-item" role="presentation"> <a class="govuk-tabs__tab" href="#nottousefor" id="tab_nottousefor" role="tab" aria-controls="nottousefor" aria-selected="false" tabindex="-1" onclick="pushToDataLayer({'event': 'tab_navigation', 'link_text': 'When you can\'t use this agreement'});">When you can't use this agreement</a> </li> <li class="govuk-tabs__list-item" role="presentation"> <a class="govuk-tabs__tab" href="#key-facts" id="tab_key-facts" role="tab" aria-controls="key-facts" aria-selected="false" tabindex="-1" onclick="pushToDataLayer({'event': 'tab_navigation', 'link_text': 'How to buy'});">How to buy</a> </li> </ul> <div class="govuk-tabs__panel" id="desc" role="tabpanel" aria-labelledby="tab_desc"> <div class="wysiwyg-content"> <p><span style="font-weight: 400;">G-Cloud 13 has replaced G-Cloud 12. It will continue to provide a large variety of cloud based services from a range of suppliers. Services include:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">cloud hosting</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">cloud software</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">cloud support</span></li> </ul> <p><span style="font-weight: 400;">G-Cloud 13 will run for 12 months from 9 November 2022, although we reserve the right to extend the agreement up to a maximum of 12 months after this date.</span></p> <p><span style="font-weight: 400;">Any call-off contract will initially last for a maximum of up to 36 months. You do have the option to extend once by up to 12 months but you must specify this in the initial contract terms.</span></p> <p><span style="font-weight: 400;">The total call-off length should not be for more than 48 months (4 years). This includes the initial call-off duration plus the extension option. Certain restrictions apply to central government contract extensions.</span></p> </div> </div> <div class="govuk-tabs__panel govuk-tabs__panel--hidden" id="nottousefor" role="tabpanel" aria-labelledby="tab_nottousefor"> <div class="wysiwyg-content"> <p><span style="font-weight: 400;">You can not use G-Cloud 13 to buy the following services:</span></p> <h4><b>Co-location services</b></h4> <p><span style="font-weight: 400;">For Data centre colocation facilities you will need to use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM1069">RM1069 Crown Hosting</a> </span></p> <h4><b>Non-cloud related services</b></h4> <p><span style="font-weight: 400;">To access management consultancy services including business, strategy and policy and finance consultancy you will need to use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM6187">RM6187 Management Consultancy Framework 3</a></span></p> <p><span style="font-weight: 400;">For non-cloud technology services ranging from strategy and design to operational deployment use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM6100">RM6100 Technology Services</a> </span></p> <h4><b>Bespoke design and development</b></h4> <p><span style="font-weight: 400;">For suppliers who can design, build and provide clearly defined bespoke digital projects, applications and services use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM1043.8">RM1043.8 Digital Outcomes 6</a></span></p> <h4><b>Hardware services</b></h4> <p><span style="font-weight: 400;">For non-cloud technology products such as hardware, software and all associated services use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM6068">RM6068 Technology Products and Associated Services</a></span></p> <p><span style="font-weight: 400;">For software-led office systems including software licences, associated hardware, app-related consultancy services, software support and maintenance use <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM6194">RM6194 Back Office Software </a></span></p> <h4><b>Recruitment</b></h4> <p><span style="font-weight: 400;">You can only access support relating to the cloud using G-Cloud 13. You can not access staff or interims.</span></p> <h4>Further competition</h4> <p>To further compete larger and more complex cloud support requirements, <a href="http://web.archive.org/web/20240515121017/https://www.crowncommercial.gov.uk/agreements/RM1557.13L4">use G-Cloud 13 lot 4.</a></p> <p> </p> </div> </div> <div class="govuk-tabs__panel govuk-tabs__panel--hidden" id="key-facts" role="tabpanel" aria-labelledby="tab_key-facts"> <div class="wysiwyg-content"> <p>You can direct award on G-Cloud 13 after completing the buying process.</p> </div> </div> <div class="govuk-tabs__panel govuk-tabs__panel--hidden" id="benefits" role="tabpanel" aria-labelledby="tab_benefits"> <div class="wysiwyg-content"> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">access to over 40,000 services and over 5,000 suppliers </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">scalable services: pay for what you use, and increase or reduce what you need easily</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">quick and easy route to market</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">reduced costs and reduced total cost of ownership compared to running your own service in house </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">access to the latest technology and innovation with every refresh of the G-Cloud agreement</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">change service provider easily</span></li> </ul> </div> </div> </div> </div> <h2 class="govuk-heading-m" id="products">Products and suppliers</h2> <p>The functionality that enables you to view the details of all service lines presented on G-Cloud 13, has now been restored. CCS apologises for any inconvenience.</p> <p>If you are a G-Cloud 13 Lot 1, 2 or 3 supplier, you do not need to register with the Public Procurement Gateway (PPG) in order to gain access to your G-Cloud 13 entries or to use the functionality referenced above.</p> <div class="govuk-inset-text"> <p><strong>You can now buy online with CCS.</strong> <br>Please select a lot to start.</p> </div> <div class="grey-margin-bottom" id="agreement-lots"></div> <dl class="apollo-list apollo-list--definition grey-margin-bottom"> <dt class="apollo-list--definition__key"> <span class="apollo-list--definition__key__inner"><a href="http://web.archive.org/web/20240515121017/https://redirect.contractawardservice.crowncommercial.gov.uk/agreement/lot?agreement_id=RM1557.13&lotNum=1">Lot 1 Cloud Hosting</a></span> </dt> <dd class="apollo-list--definition__value"> <div class="govuk-!-margin-bottom-2"><span style="font-weight: 400;">Provides platform or infrastructure services for processing and storing data, running software or networking. Cloud hosting offers the capability to deploy, manage and run software, and provides processing, storage or network resources.</span></div> <p>Expires: 08/11/2024</p> </dd> </dl> <dl class="apollo-list apollo-list--definition grey-margin-bottom"> <dt class="apollo-list--definition__key"> <span class="apollo-list--definition__key__inner"><a href="http://web.archive.org/web/20240515121017/https://redirect.contractawardservice.crowncommercial.gov.uk/agreement/lot?agreement_id=RM1557.13&lotNum=2">Lot 2 Cloud Software</a></span> </dt> <dd class="apollo-list--definition__value"> <div class="govuk-!-margin-bottom-2"><span style="font-weight: 400;">Offers applications that are usually accessed over the internet or private network and hosted in the cloud.</span></div> <p>Expires: 08/11/2024</p> </dd> </dl> <dl class="apollo-list apollo-list--definition grey-margin-bottom"> <dt class="apollo-list--definition__key"> <span class="apollo-list--definition__key__inner"><a href="http://web.archive.org/web/20240515121017/https://redirect.contractawardservice.crowncommercial.gov.uk/agreement/lot?agreement_id=RM1557.13&lotNum=3">Lot 3 Cloud Support</a></span> </dt> <dd class="apollo-list--definition__value"> <div class="govuk-!-margin-bottom-2"><span style="font-weight: 400;">Cloud support to help set up and maintain cloud software or hosting services.</span></div> <p>Expires: 08/11/2024</p> </dd> </dl> <div> <h2 class="govuk-heading-m" id="documents">Documents</h2> <p>Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.</p> <p>You might not need all the contractual documents to buy the products or services from this agreement.</p> </div> <div class="govuk-accordion" data-module="govuk-accordion" id="accordion-default"> <div class="govuk-accordion__section "> <div class="govuk-accordion__section-header"> <h2 class="govuk-accordion__section-heading"> <span class="govuk-accordion__section-button" id="accordion-default-heading-1">Buyer guides</span> </h2> </div> <div id="accordion-default-content-1" class="govuk-accordion__section-content" aria-labelledby="accordion-default-heading-1"> <p>Before buying from this agreement you should read the buyer guide and how to use contractual documents.</p> <p>The buyer guide will help you understand how the agreement works and what you can or can’t use the agreement for.</p> <p>This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A; scripts from sessions with buyers and suppliers.</p> <div class="wysiwyg-content"><p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-G-Cloud-13-Buyer-Guide.V3.docx-1.odt">RM1557.13 Buyer guide</a><br/> <a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/G-Cloud-13-Lots-1-3-Supplier-Guidance-v5.0.odt">RM1557.13 Lots 1 to 3 supplier guide v5</a><br/> <a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/G-Cloud-13-supplier-marketing-toolkit.pdf">G-Cloud 13 supplier marketing toolkit</a><br/> <a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/6160-19-CCS-Supplier-Identity-Guidelines-2019.pdf">RM1557.13 CCS supplier identity guidelines 2019</a><br/> <a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-G-Cloud-13-Lots-1-4-frequently-asked-questions-v1.0.odt">RM1557.13 Frequently asked questions</a></p> </div> </div> </div> <div class="govuk-accordion__section "> <div class="govuk-accordion__section-header"> <h2 class="govuk-accordion__section-heading"> <span class="govuk-accordion__section-button" id="accordion-default-heading-1">Core terms and conditions</span> </h2> </div> <div id="accordion-default-content-1" class="govuk-accordion__section-content" aria-labelledby="accordion-default-heading-1"> <p>The core terms form part of the framework and call-off contracts and must be used on every contract. They cannot be changed.</p> <p>The core terms are CCS’s standard commercial terms. They govern the supplier’s relationship with CCS and every customer who has a call-off contract.</p> <div class="wysiwyg-content"><p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-G-Cloud-13-Call-Off-Contract-v6.docx.odt">RM1557.13 Call-off contract v6</a></p> </div> </div> </div> <div class="govuk-accordion__section "> <div class="govuk-accordion__section-header"> <h2 class="govuk-accordion__section-heading"> <span class="govuk-accordion__section-button" id="accordion-default-heading-1">Framework schedules</span> </h2> </div> <div id="accordion-default-content-1" class="govuk-accordion__section-content" aria-labelledby="accordion-default-heading-1"> <p>Framework schedules are used by CCS to set up the agreement with suppliers.</p> <p class="joint-schedule-title"><a onclick="fileDownload('', 'RM1557.13 Framework agreement', '159242');" href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-G-Cloud-13-Framework-Agreement-v3.0--1.docx"><strong>RM1557.13 Framework agreement</strong></a></p> <p class="joint-schedule-title">You will need to enter details in this document</p> <div class="wysiwyg-content"><p>The Framework Agreement governs the relationship between the Crown Commercial Service (CCS) and the supplier. It lists the services that suppliers will provide to CCS and to buyers.</p> </div> </div> </div> <div class="govuk-accordion__section "> <div class="govuk-accordion__section-header"> <h2 class="govuk-accordion__section-heading"> <span class="govuk-accordion__section-button" id="accordion-default-heading-1">Templates</span> </h2> </div> <div id="accordion-default-content-1" class="govuk-accordion__section-content" aria-labelledby="accordion-default-heading-1"> <div class="wysiwyg-content"><p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/G-Cloud-13-evaluation-templates-1.zip">RM1557.13 Download all evaluation templates</a></p> <p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-Evaluation-score-sheet-template-v1-2.docx">RM1557.13 Evaluation score sheet template v1</a></p> <p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-Longlist-evaluation-template-v1-1.xlsx">RM1557.13 Longlist evaluation template v1</a></p> <p><a href="http://web.archive.org/web/20240515121017/https://assets.crowncommercial.gov.uk/wp-content/uploads/RM1557.13-Single-price-calculator-v1.xlsx">RM1557.13 Single price calculator v1</a></p> </div> </div> </div> </div> <div> <h2 class="govuk-heading-m" id="benefitsofccs">The benefits of using CCS</h2> <iframe src="http://web.archive.org/web/20240515121017if_/https://www.youtube-nocookie.com/embed/FRlRf8OpT7o" allowfullscreen="" width="560" height="315"></iframe> </div> <div class="app-c-print-link"> <button onclick="window.print();" type="button" class="app-c-print-link__link" rel="alternate">Print this page</button> </div> </div> <div class="govuk-grid-column-one-third"> <aside class="aside"> <div class="apollo-enclosure"> <h2 class="aside__heading">Contact</h2> <p> CCS customer services team is available Monday to Friday, 9am to 5pm.</p> <h3 class="govuk-!-font-size-16 ccs-font-weight-semibold govuk-!-margin-0"> Contact form</h3> <p><a href="/web/20240515121017/https://www.crowncommercial.gov.uk/contact">Complete contact form</a></p> <h3 class="govuk-!-font-size-16 ccs-font-weight-semibold govuk-!-margin-0">Telephone:</h3> <p><a href="tel:03454102222">0345 410 2222</a></p> </div> <div class="apollo-enclosure"> <h2 class="aside__heading">Useful information </h2> <p><a href="/web/20240515121017/https://www.crowncommercial.gov.uk/glossary">Glossary</a></p> </div> <div class="apollo-enclosure"> <h2 class="aside__heading">Do you need an accessible version of a document? </h2> <br/> <h3 class="govuk-!-font-size-16 ccs-font-weight-semibold govuk-!-margin-0"> Email:</h3> <p><a href="http://web.archive.org/web/20240515121017/mailto:info@crowncommercial.gov.uk">info@crowncommercial.gov.uk</a></p> <h3 class="govuk-!-font-size-16 ccs-font-weight-semibold 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