CINXE.COM
Help | The University of the West Indies, Mona, Jamaica
<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en" version="XHTML+RDFa 1.0" dir="ltr" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/terms/" xmlns:foaf="http://xmlns.com/foaf/0.1/" xmlns:rdfs="http://www.w3.org/2000/01/rdf-schema#" xmlns:sioc="http://rdfs.org/sioc/ns#" xmlns:sioct="http://rdfs.org/sioc/types#" xmlns:skos="http://www.w3.org/2004/02/skos/core#" xmlns:xsd="http://www.w3.org/2001/XMLSchema#"> <head profile="http://www.w3.org/1999/xhtml/vocab"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="description" content="Campus Contacts Staff Directory Campus Contacts Emergency Contacts Search Tools Academic Departments Index UWI Mona Search Campus Services Mona IT Services (MITS) Campus Security Health Centre Office of the Campus Registrar Psychological Counseling Pharmacy Sports and Physical Education Centre Online Systems If you need assistance with any of our online systems (SAS, Email," /> <meta property="og:title" content="Help" /> <meta property="og:description" content="Campus Contacts Staff Directory Campus Contacts Emergency Contacts Search Tools Academic Departments Index UWI Mona Search Campus Services Mona IT Services (MITS) Campus Security Health Centre Office of the Campus Registrar Psychological Counseling Pharmacy Sports and Physical Education Centre Online Systems If you need assistance with any of our online systems (SAS, Email, OurVLE, etc.) you may contact our Help Desk at: helpdesk@uwimona.edu.jm Sexual Harassment Prevention & Protection The University of the West Indies (The UWI) is an equal opportunity institution." /> <meta property="og:updated_time" content="2024-05-28T16:38:39-05:00" /> <meta name="twitter:title" content="Help" /> <meta name="twitter:description" content="Campus Contacts Staff Directory Campus Contacts Emergency Contacts Search Tools Academic Departments Index UWI Mona Search Campus Services Mona IT Services (MITS) Campus Security Health Centre" /> <meta property="article:published_time" content="2021-04-20T18:03:26-05:00" /> <meta property="article:modified_time" content="2024-05-28T16:38:39-05:00" /> <title>Help | The University of the West Indies, Mona, Jamaica</title> <link rel="preconnect" href="https://fonts.gstatic.com"> <link href="https://fonts.googleapis.com/css2?family=Kumbh+Sans:wght@300;400;700&display=swap" rel="stylesheet"> <link type="text/css" rel="stylesheet" href="https://www.mona.uwi.edu/sites/default/files/uwi/css/css_YLvF_Udcd32UADO_6SttkkuBazdc7O6JOR4c_dvROi4.css" media="all" /> <link type="text/css" rel="stylesheet" href="https://www.mona.uwi.edu/sites/default/files/uwi/css/css_Ch_Tql1hH3sVD_RJxuapfKlL6TVwynp7MuFMDSFifXo.css" media="all" /> <link type="text/css" rel="stylesheet" href="https://www.mona.uwi.edu/sites/default/files/uwi/css/css_RdMPZWsucp2jxYmaUM4hWRL0z60sFw6C6HyWuN5EzV0.css" media="all" /> <link type="text/css" rel="stylesheet" href="https://www.mona.uwi.edu/sites/default/files/uwi/css/css_gTbx8ssAjp5l8zBcqwapEjOOUQyCV1fFtNHb4XYA8Fw.css" media="all" /> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_s5koNMBdK4BqfHyHNPWCXIL2zD0jFcPyejDZsryApj0.js"></script> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_TVTqjz8JHRb2KK9hlzuk0YsjzD013dKyYX_OTz-2VXU.js"></script> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_liyZkK6bs3pUcntxto01kZ9BcUTztTY6HOIQeM3PgMo.js"></script> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_CWg_AhT_utxO6EDi8u8WyJ0cgD4ql_6KQSOnRyKVMMU.js"></script> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_EiqL8Qr3hH6dVh4XCaaye5v_dLJWuX8N5DtzYIFD4MI.js"></script> <script type="text/javascript"> <!--//--><![CDATA[//><!-- jQuery.extend(Drupal.settings, {"basePath":"\/","pathPrefix":"","setHasJsCookie":0,"ajaxPageState":{"theme":"uwi_2020","theme_token":"Odt4rPT8Z-TtejQUUrXE31ngWoY2bby6Zt_oCwuMffE","js":{"0":1,"1":1,"sites\/all\/modules\/contrib\/eu_cookie_compliance\/js\/eu_cookie_compliance.min.js":1,"sites\/all\/modules\/contrib\/jquery_update\/replace\/jquery\/1.10\/jquery.min.js":1,"misc\/jquery-extend-3.4.0.js":1,"misc\/jquery-html-prefilter-3.5.0-backport.js":1,"misc\/jquery.once.js":1,"misc\/drupal.js":1,"sites\/all\/modules\/contrib\/eu_cookie_compliance\/js\/jquery.cookie-1.4.1.min.js":1,"sites\/all\/modules\/contrib\/entityreference\/js\/entityreference.js":1,"sites\/all\/modules\/custom\/uwi_programmes\/js\/jQuery.tmpl.min.js":1,"sites\/all\/modules\/custom\/uwi_programmes\/js\/jquery.tablesorter.min.js":1,"sites\/all\/modules\/custom\/uwi_programmes\/js\/jquery.tablesorter.widgets.js":1,"sites\/all\/modules\/custom\/uwi_programmes\/js\/uwi_programmes.js":1,"sites\/all\/modules\/custom\/uwi_staff_directory\/js\/uwi_staff_directory.js":1,"sites\/all\/libraries\/colorbox\/jquery.colorbox-min.js":1,"sites\/all\/modules\/contrib\/colorbox\/js\/colorbox.js":1,"sites\/all\/modules\/contrib\/colorbox\/styles\/default\/colorbox_style.js":1,"sites\/all\/modules\/contrib\/colorbox\/js\/colorbox_load.js":1,"sites\/all\/modules\/contrib\/colorbox\/js\/colorbox_inline.js":1,"sites\/all\/modules\/contrib\/responsive_menus\/styles\/responsive_menus_simple\/js\/responsive_menus_simple.js":1,"sites\/all\/themes\/uwi_2020\/js\/scripts.js":1,"sites\/all\/themes\/uwi_2020\/js\/bootstrap.bundle.min.js":1,"sites\/all\/themes\/uwi_2020\/js\/bootstrap.offcanvas.min.js":1},"css":{"modules\/system\/system.base.css":1,"modules\/system\/system.menus.css":1,"modules\/system\/system.messages.css":1,"modules\/system\/system.theme.css":1,"sites\/all\/modules\/contrib\/calendar\/css\/calendar_multiday.css":1,"modules\/comment\/comment.css":1,"sites\/all\/modules\/contrib\/date\/date_repeat_field\/date_repeat_field.css":1,"modules\/field\/theme\/field.css":1,"modules\/node\/node.css":1,"modules\/search\/search.css":1,"modules\/user\/user.css":1,"sites\/all\/modules\/custom\/uwi_programmes\/css\/theme.default.css":1,"sites\/all\/modules\/custom\/uwi_programmes\/css\/uwi_programmes.css":1,"sites\/all\/modules\/custom\/uwi_sas\/css\/uwi_sas.css":1,"sites\/all\/modules\/custom\/uwi_staff_directory\/css\/uwi_staff_directory.css":1,"sites\/all\/modules\/custom\/uwi_staff_directory\/css\/font-awesome.min.css":1,"sites\/all\/modules\/contrib\/views\/css\/views.css":1,"sites\/all\/modules\/contrib\/colorbox\/styles\/default\/colorbox_style.css":1,"sites\/all\/modules\/contrib\/ctools\/css\/ctools.css":1,"sites\/all\/modules\/contrib\/panels\/css\/panels.css":1,"sites\/all\/modules\/contrib\/responsive_menus\/styles\/responsive_menus_simple\/css\/responsive_menus_simple.css":1,"sites\/all\/modules\/contrib\/eu_cookie_compliance\/css\/eu_cookie_compliance.css":1,"public:\/\/ctools\/css\/8695a9d3e23511e74e4cde79b7ae1666.css":1,"sites\/all\/themes\/uwi_2020\/css\/bootstrap.min.css":1,"sites\/all\/themes\/uwi_2020\/css\/bootstrap.offcanvas.css":1,"sites\/all\/themes\/uwi_2020\/css\/styles.css":1,"sites\/all\/themes\/uwi_2020\/css\/hover-min.css":1}},"colorbox":{"opacity":"0.85","current":"{current} of {total}","previous":"\u00ab Prev","next":"Next \u00bb","close":"Close","maxWidth":"98%","maxHeight":"98%","fixed":true,"mobiledetect":true,"mobiledevicewidth":"480px","file_public_path":"\/sites\/default\/files\/uwi","specificPagesDefaultValue":"admin*\nimagebrowser*\nimg_assist*\nimce*\nnode\/add\/*\nnode\/*\/edit\nprint\/*\nprintpdf\/*\nsystem\/ajax\nsystem\/ajax\/*"},"responsive_menus":[{"toggler_text":"\u2630 Menu","selectors":["#main-menu"],"media_size":"768","media_unit":"px","absolute":"1","remove_attributes":"1","responsive_menus_style":"responsive_menus_simple"}],"eu_cookie_compliance":{"cookie_policy_version":"1.0.0","popup_enabled":1,"popup_agreed_enabled":0,"popup_hide_agreed":0,"popup_clicking_confirmation":false,"popup_scrolling_confirmation":false,"popup_html_info":"\u003Cdiv class=\u0022eu-cookie-compliance-banner eu-cookie-compliance-banner-info eu-cookie-compliance-banner--opt-out\u0022\u003E\n \u003Cdiv class=\u0022popup-content info\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022\u003E\n \u003Cp\u003EOur website uses cookies to provide necessary website functionality, improve your experience and analyse our traffic. By using our website, you agree to our \u003Ca href=\u0022https:\/\/uwi.edu\/data-protection\/privacy-statements\u0022\u003EPrivacy statement\u003C\/a\u003E and our \u003Ca href=\u0022https:\/\/uwi.edu\/data-protection\/policy#cookie\u0022\u003ECookies Policy\u003C\/a\u003E.\u003C\/p\u003E \u003Cbutton type=\u0022button\u0022 class=\u0022find-more-button eu-cookie-compliance-more-button\u0022\u003EMore information\u003C\/button\u003E\n \u003C\/div\u003E\n \n \u003Cdiv id=\u0022popup-buttons\u0022 class=\u0022\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022decline-button eu-cookie-compliance-secondary-button\u0022\u003ENo, thanks\u003C\/button\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022agree-button eu-cookie-compliance-default-button\u0022 \u003EOK, I agree\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E","use_mobile_message":false,"mobile_popup_html_info":"\u003Cdiv class=\u0022eu-cookie-compliance-banner eu-cookie-compliance-banner-info eu-cookie-compliance-banner--opt-out\u0022\u003E\n \u003Cdiv class=\u0022popup-content info\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022\u003E\n \u003Ch2\u003EWe use cookies on this site to enhance your user experience\u003C\/h2\u003E\u003Cp\u003EBy tapping the Accept button, you agree to us doing so.\u003C\/p\u003E \u003Cbutton type=\u0022button\u0022 class=\u0022find-more-button eu-cookie-compliance-more-button\u0022\u003EMore information\u003C\/button\u003E\n \u003C\/div\u003E\n \n \u003Cdiv id=\u0022popup-buttons\u0022 class=\u0022\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022decline-button eu-cookie-compliance-secondary-button\u0022\u003ENo, thanks\u003C\/button\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022agree-button eu-cookie-compliance-default-button\u0022 \u003EOK, I agree\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n","mobile_breakpoint":"768","popup_html_agreed":"\u003Cdiv\u003E\n \u003Cdiv class=\u0022popup-content agreed\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022\u003E\n \u003Ch2\u003EThank you for accepting cookies\u003C\/h2\u003E\u003Cp\u003EYou can now hide this message or find out more about cookies.\u003C\/p\u003E \u003C\/div\u003E\n \u003Cdiv id=\u0022popup-buttons\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022hide-popup-button eu-cookie-compliance-hide-button\u0022\u003EHide\u003C\/button\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022find-more-button eu-cookie-compliance-more-button-thank-you\u0022 \u003EMore info\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E","popup_use_bare_css":false,"popup_height":"auto","popup_width":"100%","popup_delay":1000,"popup_link":"https:\/\/uwi.edu\/data-protection\/policy#cookie","popup_link_new_window":1,"popup_position":null,"fixed_top_position":1,"popup_language":"en","store_consent":false,"better_support_for_screen_readers":0,"reload_page":0,"domain":"","domain_all_sites":0,"popup_eu_only_js":0,"cookie_lifetime":"7","cookie_session":false,"disagree_do_not_show_popup":0,"method":"opt_out","allowed_cookies":"","withdraw_markup":"\u003Cbutton type=\u0022button\u0022 class=\u0022eu-cookie-withdraw-tab\u0022\u003EPrivacy settings\u003C\/button\u003E\n\u003Cdiv class=\u0022eu-cookie-withdraw-banner\u0022\u003E\n \u003Cdiv class=\u0022popup-content info\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022\u003E\n \u003Ch2\u003EWe use cookies on this site to enhance your user experience\u003C\/h2\u003E\u003Cp\u003EYou have given your consent for us to set cookies.\u003C\/p\u003E \u003C\/div\u003E\n \u003Cdiv id=\u0022popup-buttons\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022eu-cookie-withdraw-button\u0022\u003EWithdraw consent\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E\n","withdraw_enabled":false,"withdraw_button_on_info_popup":0,"cookie_categories":[],"cookie_categories_details":[],"enable_save_preferences_button":1,"cookie_name":"","cookie_value_disagreed":"0","cookie_value_agreed_show_thank_you":"1","cookie_value_agreed":"2","containing_element":"body","automatic_cookies_removal":1,"close_button_action":"close_banner"}}); //--><!]]> </script> <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-0Q2Y3VMYV7"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-0Q2Y3VMYV7'); </script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MSKDKFS');</script> <!-- End Google Tag Manager --> </head> <body class="html not-front not-logged-in no-sidebars page-node page-node- page-node-48 node-type-page inside" > <!--<script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-4424348-1', 'auto'); ga('send', 'pageview'); </script>--> <div id="skip-link"> <a href="#main-content" class="element-invisible element-focusable">Skip to main content</a> </div> <div id="page-wrapper"> <div id="page"> <header id="header"> <div class="section clearfix"> <b class="screen-overlay"></b> <nav aria-label="Quicklinks" class="navbar navbar-expand-lg navbar-light box-lightgrey" id="auxnav"> <div class="container"> <button class="navbar-toggler btn" type="button" data-toggle="collapse" data-target="#quicklinks" aria-controls="quicklinks" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> <span class="mobileonly"> Quicklinks</span> </button> <div class="collapse navbar-collapse" id="quicklinks"> <ul class="navbar-nav ml-auto mt-3 mt-lg-0 box-right"> <li class="nav-item dropdown pr-3 mr-2" id="campusselector"> <a class="nav-link dropdown-toggle" href="#" id="dropdown19" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Select campus</a> <div class="dropdown-menu" aria-labelledby="dropdown19"> <a class="dropdown-item" href="https://cavehill.uwi.edu">Cave Hill</a> <a class="dropdown-item" href="https://fiveislands.uwi.edu">Five Islands</a> <a class="dropdown-item" href="https://global.uwi.edu">Global Campus</a> <a class="dropdown-item" href="https://mona.uwi.edu">Mona</a> <a class="dropdown-item" href="https://sta.uwi.edu">St Augustine</a> <a class="dropdown-item" href="https://uwi.edu">UWI Centre</a> </div> </li> <li class="nav-item mr-0"> <a class="nav-link" href="/online-systems">Online Systems</a> </li> <li class="nav-item mr-0"> <a class="nav-link" href="/news">News & Events</a> </li> <li class="nav-item mr-0"> <a class="nav-link" href="/mail">Email</a> </li> <li class="nav-item mr-0"> <a class="nav-link" href="https://www.mona.uwi.edu/library">Libraries</a> </li> <li class="nav-item mr-0"> <a class="nav-link" href="/directory">Directory</a> </li> <li class="nav-item mr-3"> <a class="nav-link" href="/help">Help</a> </li> </ul> <p class="nav-item m-0 p-0"> <a class="btn btn-primary btn-apply my-2 my-sm-0" href="/apply" role="button" onclick="ga('send', 'event', 'button', 'click', 'Quicklinks Apply Button');">Apply Now</a> </p> </div> </div> </nav> <div class="mt-2 mt-lg-0 box-realtwothird p-0 mb-2 mobileonly" id="mobilelogo"> <a class="navbar-brand mr-0 ml-sm-3" href="/"> <img src="/sites/all/themes/uwi_2020/images/logo.png" alt="The University of the West Indies, Mona"> </a> </div> <div class="ml-0 box-right box-realthird d-flex align-items-center"> <button data-trigger="#logomainnav" class="d-lg-none btn-primary" type="button" id="mobilemenubutton">Menu</button> <!-- <div class="uwi75 w-50 d-md-show d-lg-none"> <a href="https://uwi.edu/75"><img src="/sites/all/themes/uwi_2020/images/UWI 75thAnniversaryLogo_WebsiteONLY.png" alt="UWI75th Anniversary Logo"></a> </div> --> </div> <nav aria-label="Primary" id="logomainnav" class="navbar navbar-expand-lg navbar-light bg-light pt-3 pb-2 mobile-offcanvas"> <button class="btn btn-close float-right mobileonly">Close</button> <div class="container"> <div class="mt-2 mt-lg-0 col-md-4 p-0 mb-2" id="logo"> <a class="navbar-brand mr-4" href="/"> <h1><img src="/sites/all/themes/uwi_2020/images/logo.png" alt="The University of the West Indies, Mona"></h1> </a> </div> <div class="region region-header"> <div id="block-system-main-menu" class="block block-system navbar navbar-expand-lg block-menu"> <div class="content"> <ul id="navbar--primary" class="navbar-nav"><li class="nav-item mr-3 dropdown"><a href="/about" class="dropdown-toggle" data-toggle="dropdown">About <span class="caret"></span></a><div class="dropdown-menu"><a href="/about" title="" class="dropdown-item">All About</a><a href="/uwimona-history" class="dropdown-item">History</a><a href="/mission-vision" class="dropdown-item">Mission & Vision</a><a href="/administration" class="dropdown-item">Leadership & Administration</a><a href="https://uwi.edu/uop/uwi-strategic-plan" class="dropdown-item">Strategic Plan</a><a href="/accreditation" class="dropdown-item">Accreditation</a><a href="https://www.mona.uwi.edu/heritage_tour" class="dropdown-item">Visit The UWI</a><a href="https://www.mona.uwi.edu/wjc" class="dropdown-item">UWI Mona Western Jamaica Campus</a></div></li> <li class="nav-item mr-3 dropdown"><a href="/academics" class="dropdown-toggle" data-toggle="dropdown">Academics <span class="caret"></span></a><div class="dropdown-menu"><a href="/academics" title="" class="dropdown-item">All Academics</a><a href="/programmes" class="dropdown-item">Programme Search</a><a href="/academics/faculties" class="dropdown-item">Faculties</a><a href="/academics/departments-centres-institutes" class="dropdown-item">Departments, Centres & Institutes</a><a href="/undergraduate-programmes" class="dropdown-item">Undergraduate</a><a href="https://www.mona.uwi.edu/postgrad/programmes" class="dropdown-item">Graduate</a><a href="https://www.mona.uwi.edu/library" title="" class="dropdown-item">Libraries</a></div></li> <li class="nav-item mr-3 dropdown"><a href="/admissions-and-aid" class="dropdown-toggle" data-toggle="dropdown">Admissions & Aid <span class="caret"></span></a><div class="dropdown-menu"><a href="/admissions-and-aid" class="dropdown-item">All Admissions & Aid</a><a href="https://www.mona.uwi.edu/admissions" class="dropdown-item">Undergraduate Admissions</a><a href="https://www.mona.uwi.edu/postgrad/prospectus" class="dropdown-item">Graduate Admissions</a><a href="/fees" class="dropdown-item">Tuition & Fees</a><a href="https://www.mona.uwi.edu/osf" class="dropdown-item">Financial Aid</a><a href="https://www.mona.uwi.edu/iso" class="dropdown-item">International Student Office</a><a href="https://heyzine.com/flip-book/e6f90c232e.html" class="dropdown-item">Undergraduate Programmes Guide</a><a href="https://heyzine.com/flip-book/576204cbab.html" class="dropdown-item">Postgraduate Programmes Guide</a></div></li> <li class="nav-item mr-3 dropdown"><a href="/campuslife" class="dropdown-toggle" data-toggle="dropdown">Campus Life <span class="caret"></span></a><div class="dropdown-menu"><a href="/campuslife" title="" class="dropdown-item">All Campus Life</a><a href="/sports-and-recreation" class="dropdown-item">Sports & Recreation</a><a href="/clubs-and-societies" class="dropdown-item">Clubs & Societies</a><a href="/housing-and-dining" class="dropdown-item">Housing & Dining</a><a href="/health-and-wellness" class="dropdown-item">Health & Wellness</a><a href="https://www.mona.uwi.edu/heritage_tour/" class="dropdown-item">Campus Tour</a><a href="https://www.mona.uwi.edu/security" class="dropdown-item">Security</a><a href="https://uwimonaguild.com/" class="dropdown-item">Guild of Students</a></div></li> <li class="nav-item mr-3 dropdown"><a href="/research" class="dropdown-toggle" data-toggle="dropdown">Research <span class="caret"></span></a><div class="dropdown-menu"><a href="/research" class="dropdown-item">All Research</a><a href="https://www.uwi.edu/gsr/oor/progammes" class="dropdown-item">Research Units & Centres</a><a href="https://www.mona.uwi.edu/mori/" class="dropdown-item">Support for Research</a><a href="/news/research" class="dropdown-item">Research News</a></div></li> <li class="nav-item mr-3"><a href="/staff" class="mobileonly">Faculty & Staff</a></li> <li id="searchbar" class="nav-item mr-3"><span class="btn-search mobilenone searchbutton nolink" tabindex="0">Search</span></li> </ul> </div> </div> </div> <!-- <div class="uwi75 col-md-2 d-md-none d-lg-block"> <a href="https://uwi.edu/75"><img src="/sites/all/themes/uwi_2020/images/UWI 75thAnniversaryLogo_WebsiteONLY.png" alt="UWI75th Anniversary Logo"></a> </div> --> </div> </nav> <div id="searchcontent"> <div class="container"> <div class="row"> <div id="closesearch" class="col-1 p-0"> <img class="btn-search" id="searchbutton" src="/sites/all/themes/uwi_2020/images/btn_closesearch.jpg" alt="Search" /></div> <div class="col-9 mx-auto col-lg-offset-1 text-center p-0"> <div class="searchbar col-11 p-0"> <form action="https://cse.google.com/cse/publicurl" method="get" class="form-inline" role="search"> <input type="hidden" name="cx" value="000825116970563055254:k5aictljwku"> <input type="search" name="q" aria-label="Site search" placeholder="Type here to search" class="col-xl-9 col-lg-9 col-md-12 col-sm-12 col-xs-12 form-control" /> <input type="submit" value="Search" class="col-12 btn btn-primary col-xl-2 col-lg-2 col-md-12 col-sm-12 col-xs-12" /> </form> </div> </div> </div> </div> </div> </div> </header> <!-- /.section, /#header --> <section class="col-12 pt-0 pb-4 mt-0 align-items-center d-flex box-offwhite" id="page-title"> <div class="container"> <div class="row justify-content-start align-items-center d-flex h-15"> <div class="col-12 text-left h-50 mb-0 mt-4 mt-md-5 mb-md-5"> <h2>Help</h2> </div> </div> </div> </section> <nav id="breadcrumbs" class="pt-3 pb-0" aria-label="breadcrumb"> <div class="container"> <div class="row justify-content-center"> <div class="col-12"> <ul class="breadcrumb p-0 bg-transparent"><li class="breadcrumb-item"><a href="http://www.uwi.edu">UWI</a></li><li class="breadcrumb-item"><a href="http://www.mona.uwi.edu">Mona</a></li></ul> </div> </div> </div> </nav> <section id="main-wrapper" class="pb-0 pt-0"> <div class="container"> <div id="content" class="row text-left"> <main id="copy" class="col-lg-12 p-0 pl-3 pl-md-4 pt-3 pt-md-5 order-first order-lg-last pb-5"> <a id="main-content"></a> <div class="tabs"></div> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="content"> <div id="node-48" class="node node-page clearfix" about="/help" typeof="foaf:Document"> <span property="dc:title" content="Help" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><div id="helppage"> <div class="card-deck mb-5"> <div class="card"> <div class="card-body"> <h2 class="card-title">Campus Contacts</h2> <ul> <li><a href="/directory">Staff Directory</a></li> <li><a href="/help/contacts/campus">Campus Contacts</a></li> <li><a href="/help/contacts/emergency">Emergency Contacts</a></li> </ul> </div> </div> <div class="card"> <div class="card-body"> <h2 class="card-title">Search Tools</h2> <ul> <li><a href="/content/academic-departments-index">Academic Departments Index</a></li> <li><a href="/directory">UWI Mona Search</a></li> </ul> </div> </div> <div class="card"> <div class="card-body"> <h2 class="card-title">Campus Services</h2> <ul> <li><a href="https://www.mona.uwi.edu/mits/">Mona IT Services (MITS)</a></li> <li><a href="https://www.mona.uwi.edu/security/">Campus Security</a></li> <li><a href="https://www.mona.uwi.edu/healthcentre/">Health Centre</a></li> <li><a href="https://www.mona.uwi.edu/registry/">Office of the Campus Registrar</a></li> <li><a href="https://www.mona.uwi.edu/healthcentre/counsellingunit/">Psychological Counseling</a></li> <li><a href="https://www.mona.uwi.edu/healthcentre/pharmacy.php">Pharmacy</a></li> <li><a href="https://www.mona.uwi.edu/sports/">Sports and Physical Education Centre</a></li> </ul> </div> </div> </div> <div class="row"> <h2>Online Systems</h2> <p>If you need assistance with any of our online systems (SAS, Email, OurVLE, etc.) you may contact our Help Desk at: <a href="mailto:helpdesk@uwimona.edu.jm">helpdesk@uwimona.edu.jm</a></p> <h2>Sexual Harassment Prevention & Protection</h2> <p>The University of the West Indies (The UWI) is an equal opportunity institution. Accordingly, sexual harassment, an aspect of gender discrimination and of violence, is expressly prohibited and will not be tolerated. The UWI is committed to ensuring and maintaining a safe and healthy educational and work environment which is free from sexual harassment.</p> <p>Learn more about <a href="https://www.mona.uwi.edu/sexual-harassment">Sexual Harassment Prevention and Protection and how to report complaints</a>.</p> <h2>Got a question about the Library?</h2> <p>Use <a href="https://www.mona.uwi.edu/library/">ASKMONA, the Virtual Reference Service</a> from the Library to chat live with a Librarian at the Mona Library.</p> <h2>Problems with a website?</h2> <p>To report broken links, or any other technical issues relating to any UWI website please email:聽<a href="mailto:helpdesk@uwimona.edu.jm">helpdesk@uwimona.edu.jm</a></p> <h2>University Switchboard</h2> <p>To call the university, dial<a href="tel:187692716609"> (876) 927-1660-9</a> followed by the extension of the person or department you wish to contact.聽</p> <p>Or fax: (876) 927-2765</p> <p>For the University Operator:</p> <p><a href="tel:18769271660">(876) 927-1660</a> ext 0</p> </div> </div> <p>聽</p> </div></div></div> </div> </div> </div> </div> </div> </main> </div> <!-- /.section, /#content --> </div> </section> <!-- /#main, /#main-wrapper --> <div id="content-footer"> </div> <!-- /.section, /#footer --> </div> </div> <!-- /#page, /#page-wrapper --> <footer class="mb-0 mt-0" id="footer"> <div class="footer"> <div class="box-darkestergrey pt-5 pb-5" id="topfooter"> <div class="container"> <div class="row"> <div class="col-xs-6 col-sm-6 col-md-6 col-lg-3 col-xl-3" id="footeraddress"> <address class="color-light-20"> <p>The University of the West Indies <br> Mona <br> Kingston 7 <br>Jamaica, W.I.</p> <p>Tel: <a href="tel:+18769271660">(876) 927-1660-9</a> <br> Fax: (876) 927-2765</p> </address> </div> <div class="col-xs-6 col-sm-6 col-md-6 col-lg-3 col-xl-3 mb-3" id="footerinfofor"> <h3 class="mb-3">Information About</h3> <ul class="list-unstyled list-light"> <li class="mb-2"> <a href="/about">About UWI</a> </li> <li class="mb-2"> <a href="/programmes">Programmes</a> </li> <li class="mb-2"> <a href="/admissions-and-aid">Admissions & Aid</a> </li> <li class="mb-2"> <a href="/administration">Administration</a> </li> <li class="mb-2"> <a href="https://online.flippingbook.com/view/187548315/">Academic Calendar</a> </li> <li class="mb-2"> <a href="/campuslife">Campus Life</a> </li> <li class="mb-2"> <a href="/administration/policies">Policies</a> </li> <li> <a href="/sitemap.xml">Site Map</a> </li> </ul> </div> <br style="clear:both" class="hidden-sm-up"> <div class="col-xs-6 col-sm-6 col-md-6 mb-3 col-lg-3 col-xl-3" id="footerinfoabout"> <h3 class="mb-3">Information For</h3> <ul class="list-unstyled list-light"> <li class="mb-2"> <a href="/undergraduate-programmes">Undergraduates</a> </li> <li class="mb-2"> <a href="https://www.mona.uwi.edu/postgrad">Postgraduates</a> </li> <li class="mb-2"> <a href="https://www.uwi.edu/alumnionline/">Alumni</a> </li> <li class="mb-2"> <a href="/staff">Faculty & Staff</a> </li> <li> <a href="/visitors">Visitors</a> </li> </ul> </div> <div class="col-xs-6 col-sm-6 col-md-6 mb-3 col-lg-3 col-xl-3" id="footerconnectwith"> <h3 class="mb-3">Connect</h3> <ul class="list-unstyled list-light"> <li class="mb-2"> <a href="/mediacentre">Media Centre</a> </li> <li class="mb-2"> <a href="/help/contacts/campus">Contact Us</a> </li> <li class="mt-4"> <div class="mb-1 mr-3 align-self-right pt-0 d-inline-block" id="footersociallinks"> <a href="https://www.facebook.com/UWImona" class="pr-2"> <img src="/sites/all/themes/uwi_2020/images/bn_footer_fb.png" alt="Facebook" /> </a> <a href="https://twitter.com/uwimona" class="pr-2"> <img src="/sites/all/themes/uwi_2020/images/bn_footer_tw.png" alt="Twitter" /> </a> <a href="https://www.youtube.com/user/UWIMonaCampus" class="pr-2"> <img src="/sites/all/themes/uwi_2020/images/bn_footer_yt.png" alt="YouTube" /> </a> <a href="http://instagram.com/uwimona" class="pr-2"> <img src="/sites/all/themes/uwi_2020/images/bn_footer_ig.png" alt="Instagram" /> </a> <a href="http://www.flickr.com/photos/uwimona/albums" class="pr-2"> <img src="/sites/all/themes/uwi_2020/images/bn_footer_fr.png" alt="Flickr" /> </a> </div> </li> </ul> </div> </div> </div> </div> <div class="box-darkestgrey pt-2" id="bottomfooter"> <div class="container"> <div class="row f-flex justify-content-between" style="justify-content: space-between;"> <div class="col-md-6 text-xs-center text-left text-secondary my-1" id="footercopyright"> <p class="mt-2">© Copyright 2014-2025 | <a href="/disclaimer">Disclaimer</a> | <a href="https://www.uwi.edu/data-protection/privacy-statements">Privacy Statement</a> </p> </div> <div class="col-md-6 text-xs-center text-lg-right text-secondary my-1"> <div class="btn-container mt-1 text-md-right text-sm-center" id="footercontacts"> <p class="mt-2"> <a href="/help/contacts/emergency">Emergency Contacts</a> | <a href="/help/contacts/campus">Campus Contacts</a> | <a href="https://goo.gl/maps/4NNZofqRZstWqPfA7">Campus Map</a> | <a href="https://support.mona.uwi.edu">MITS Helpdesk</a> </p> </div> </div> </div> </div> </div> <div class="box-white" id="footerflags"> <div class="container"> <div class="row f-flex justify-content-between" style="justify-content: space-between;"> <div class="col-md-12 text-xs-center text-secondary my-1"> <ul> <li><a href="https://www.uwi.edu/anguilla.asp"><img src="https://uwi.edu/main/images/flag_anguilla.png" alt="Anguilla" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/antigua.asp"><img src="https://uwi.edu/main/images/flag_antigua.png" alt="Antigua & Barbuda" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/bahamas.asp"><img src="https://uwi.edu/main/images/flag_bahamas.png" alt="The Bahamas" width="26" height="20"></a></li> <li><a href="https://www.uwi.edu/barbados.asp"><img src="https://uwi.edu/main/images/flag_barbados.png" alt="Barbados" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/belize.asp"><img src="https://uwi.edu/main/images/flag_belize.png" alt="Belize" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/bermuda.asp"><img src="https://uwi.edu/main/images/flag_bermuda.png" alt="Bermuda" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/bvi.asp"><img src="https://uwi.edu/main/images/flag_bvi.png" alt="British Virgin Islands" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/cayman.asp"><img src="https://uwi.edu/main/images/flag_cayman.png" alt="Cayman Islands" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/dominica.asp"><img src="https://uwi.edu/main/images/flag_dominica.png" alt="Dominica" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/grenada.asp"><img src="https://uwi.edu/main/images/flag_grenada.png" alt="Grenada" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/jamaica.asp"><img src="https://uwi.edu/main/images/flag_jamaica.png" alt="Jamaica" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/montserrat.asp"><img src="https://uwi.edu/main/images/flag_montserrat.png" alt="Montserrat" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/stkitts.asp"><img src="https://uwi.edu/main/images/flag_stkitts.png" alt="St Kitts and Nevis" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/stlucia.asp"><img src="https://uwi.edu/main/images/flag_stlucia.png" alt="St Lucia" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/stvincent.asp"><img src="https://uwi.edu/main/images/flag_stvincent.png" alt="St Vincent and the Grenadines" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/tt.asp"><img src="https://uwi.edu/main/images/flag_tt.png" alt="Trinidad and Tobago" width="28" height="20"></a></li> <li><a href="https://www.uwi.edu/turks.asp"><img src="https://uwi.edu/main/images/flag_turks.png" alt="Turks and Caicos" width="28" height="20"></a></li> </ul> </div> </div> </div> </div> </div> <!-- </div> </div> --> </footer> <script type="text/javascript"> <!--//--><![CDATA[//><!-- window.euCookieComplianceLoadScripts = function(category) {var scriptTag = document.createElement("script");scriptTag.src = "https:\/\/cdn.userway.org\/widget.js";document.body.appendChild(scriptTag);var scriptTag = document.createElement("script");scriptTag.src = "https:\/\/www.googletagmanager.com\/gtag\/js?id=G-0Q2Y3VMYV7";document.body.appendChild(scriptTag);} //--><!]]> </script> <script type="text/javascript"> <!--//--><![CDATA[//><!-- window.eu_cookie_compliance_cookie_name = ""; //--><!]]> </script> <script type="text/javascript" src="https://www.mona.uwi.edu/sites/default/files/uwi/js/js_b5uBqrfPrs_UEmgBeVFSOcXgjdijNE3mS-ZnwQ0jdnU.js"></script> <script>(function(d){var s = d.createElement("script");s.setAttribute("data-account", "TaRHsGWA1C");s.setAttribute("src", "https://cdn.userway.org/widget.js");(d.body || d.head).appendChild(s);})(document)</script><noscript>Please ensure Javascript is enabled for purposes of <a href="https://userway.org">website accessibility</a></noscript> <!-- <script src="https://cdn.jsdelivr.net/npm/canvas-confetti@1.5.1/dist/confetti.browser.min.js"></script> <script> window.addEventListener('DOMContentLoaded', () => { // do this for 30 seconds const duration = 10 * 1000; const end = Date.now() + duration; const count = 200; const defaults = { origin: { y: 0.7 }, useWorker: true, disableForReducedMotion: true }; function fire(particleRatio, opts) { confetti(Object.assign({}, defaults, opts, { particleCount: Math.floor(count * particleRatio) })); } fire(0.25, { spread: 26, startVelocity: 55, }); fire(0.2, { spread: 60, }); fire(0.35, { spread: 100, decay: 0.91, scalar: 0.8, }); fire(0.1, { spread: 120, startVelocity: 25, decay: 0.92, scalar: 1.2, }); fire(0.1, { spread: 120, startVelocity: 45, }); // keep going until we are out of time // if (Date.now() < end) { // requestAnimationFrame(frame); // } }); </script> --> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MSKDKFS" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> </body> </html>