Cookies and the GDPR: What's Really Required?

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available in 14 languages and automatically updated if the law changes, our generator allows you to create a legal document in minutes and seamlessly integrate it with your website or app.</p> <button role="link" class="btn btn-primary btn-sm text-white rarr js-redirect-button" data-url="/en/privacy-and-cookie-policy-generator">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#privacy-and-cookie-policy" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="/en/help/463-generate-privacy-policy" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Cookie Solution icon" data-lazy-src="/assets/site/products/cookie_solution-7c6de9a79e77ad5d6e4cc5bae39b4fc1ed83d7425fa260cb612ef4e86eec1493.svg" 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href="/en/help/17366-laws-regulations-every-blogger-should-know">Simple Websites / Blogs</a> </li> <li class="17754"> <a href="/en/help/17754-laws-regulations-every-ecommerce-owner-should-know">E-commerce Websites</a> </li> <li class="14787"> <a href="/en/help/14787-laws-regulations-every-app-developer-should-know">App Developers</a> </li> <li class="20713"> <a href="/en/help/20713-individual-services">Individual Services</a> </li> </ul> </li> <li class="active has_child category-title 5135"> Legal Requirements <ul> <li class="5720"> <a href="/en/help/5720-legal-requirements-overview">Legal Requirements Overview</a> </li> <li class="524"> <a href="/en/help/524-how-to-determine-your-law-of-reference">How to Determine Your Law of Reference</a> </li> <li class="6187"> <a href="/en/help/6187-what-should-be-in-a-privacy-policy">What is a Privacy Policy and Do You Need One?</a> </li> <li class="7816"> <a href="/en/help/7816-impressum-what-is-it-and-when-is-it-needed">Impressum: What Is It and When Is It Needed</a> </li> <li class="active has_child category-title 6835"> Main Legislations <ul> <li class="category-title 5234"> <strong>GDPR</strong> </li> <li class="5428"> <a href="/en/help/5428-gdpr-guide">Complete guide to the GDPR</a> </li> <li class="6738"> <a href="/en/help/6738-gdpr-offline-compliance-duties">GDPR Offline Compliance Duties</a> </li> <li class="66232"> <a href="/en/help/66232-third-party-vs-data-processor">Third party vs Data Processor</a> </li> <li class="26171"> <a href="/en/help/26171-web-agency-responsibilities-gdpr">Web agency’s responsibilities according to the GDPR</a> </li> <li class="5858"> <a href="/en/help/5858-switch-privacy-policy-options">Picking the Right Privacy Policy Options</a> </li> <li class="25229"> <a href="/en/help/25229-gdpr-treatment-of-services-that-do-not-collect-personal-data">GDPR treatment of services that do not collect personal data</a> </li> <li class="7399"> <a href="/en/help/7399-right-to-be-forgotten">How to Prove You Honored the Right to Be Forgotten</a> </li> <li class="3272"> <a href="/en/help/3272-eu-us-data-privacy-framework-certification-integration">EU-US Data Privacy Framework: How Can iubenda Help</a> </li> <li class="65844"> <a href="/en/help/65844-eu-us-trans-atlantic-data-privacy-framework">Green Light for the Data Privacy Framework: EU to US Personal Data Transfers Now Approved </a> </li> <li class="145851"> <a href="/en/help/145851-a-detailed-look-at-the-eu-ai-act">A Detailed Look at the EU AI Act</a> </li> <li class="71983"> <a href="/en/help/71983-uk-gdpr-post-brexit-updates">UK GDPR Post Brexit Updates</a> </li> <li class="73808"> <a href="/en/help/73808-uk-data-reform-bill-and-ai-regulation">UK Data Reform Bill and AI Regulation</a> </li> <li class="74228"> <a href="/en/help/74228-right-to-be-forgotten-and-iubendas-consent-solution">The Right to be Forgotten and iubenda’s Consent Database</a> </li> <li class="78656"> <a href="/en/help/78656-consent-vs-legitimate-interest">Consent vs. Legitimate interest: what’s the difference?</a> </li> <li class="separator 17455"> </li> <li class="category-title 6838"> <strong>Cookie Law / ePrivacy</strong> </li> <li class="active 5525"> <a href="/en/help/5525-cookies-gdpr-requirements">Cookies and the GDPR: What’s Really Required?</a> </li> <li class="64227"> <a href="/en/help/64227-what-are-trackers">What are trackers?</a> </li> <li class="6293"> <a href="/en/help/6293-cookie-consent-management-faq">Manage Cookie Consent Easily</a> </li> <li class="124203"> <a href="/en/help/124203-cookie-policy-do-you-need-one-heres-everything-you-need-to-know">Cookie Policy – Everything you need to know</a> </li> <li class="7515"> <a href="/en/help/7515-which-data-can-be-safely-stored-in-cookies-without-having-to-request-consent">Which Data Can Be Safely Stored in Cookies Without Having to Request Consent?</a> </li> <li class="24487"> <a href="/en/help/24487-cookie-walls-gdpr">Is the use of a cookie wall allowed in European Countries?</a> </li> <li class="6282"> <a href="/en/help/6282-legal-sources-third-party-cookie-names-opt-out-requirements">Legal Sources on Third-Party Cookie Names and Opt-Out Mechanisms</a> </li> <li class="31246"> <a href="/en/help/31246-italy-new-cookie-rules">Italy’s new cookie guidelines (and how to comply)</a> </li> <li class="separator 19148"> </li> <li class="category-title 19149"> <strong>US State Laws</strong> </li> <li class="111288"> <a href="/en/help/111288-us-state-privacy-laws-overview">US State Privacy Laws Overview</a> </li> <li class="19133"> <a href="/en/help/19133-ccpa-compliance-guide">Complete guide to the CCPA</a> </li> <li class="22574"> <a href="/en/help/22574-guide-to-the-ccpa-concept-of-sale">An In-depth Look at the CCPA Concept of Sale</a> </li> <li class="109571"> <a href="/en/help/109571-ccpa-toll-free-number-requirement">CCPA toll-free number requirement</a> </li> <li class="73819"> <a href="/en/help/73819-cpra-intro-to-the-ccpa-2-0-and-how-it-affects-you">CPRA: Intro to the CCPA 2.0 and how it affects you</a> </li> <li class="106345"> <a href="/en/help/106345-virginia-consumer-data-protection-act-vcdpa">Virginia Consumer Data Protection Act (VCDPA)</a> </li> <li class="107739"> <a href="/en/help/107739-colorado-privacy-act-cpa">Colorado Privacy Act (CPA)</a> </li> <li class="107774"> <a href="/en/help/107774-utah-consumer-privacy-act-the-ucpa">Utah Consumer Privacy Act (the UCPA)</a> </li> <li class="107759"> <a href="/en/help/107759-connecticut-data-privacy-act-ctdpa">Connecticut Data Privacy Act (CTDPA)</a> </li> <li class="separator 17456"> </li> <li class="category-title 17437"> <strong>CalOPPA and COPPA</strong> </li> <li class="6841"> <a href="https://www.iubenda.com/blog/guide-coppa-mobile-apps/">COPPA and Mobile Apps</a> </li> <li class="separator 17457"> </li> <li class="category-title 26861"> <strong>LGPD</strong> </li> <li class="26706"> <a href="/en/help/26706-lgpd-guide">Complete guide to the LGPD</a> </li> <li class="104366"> <a href="/en/help/104366-brazil-new-cookie-requirements">Brazil: New Cookie Requirements</a> </li> <li class="110776"> <a href="/en/help/110776-brazil-cookie-requirement-cheatsheet">Brazil Cookie Requirement Cheatsheet</a> </li> <li class="27616"> <a href="/en/help/27616-lgpd-privacy-policy-example">LGPD Privacy Policy Example</a> </li> <li class="separator 26860"> </li> <li class="category-title 146111"> <strong>Whistleblowing</strong> </li> <li class="142962"> <a href="/en/help/142962-understanding-the-basics-of-whistleblowing">Understanding the Basics of Whistleblowing</a> </li> <li class="143589"> <a href="/en/help/143589-navigating-whistleblowing-laws-an-international-overview">Navigating Whistleblowing Laws: An International Overview</a> </li> <li class="144294"> <a href="/en/help/144294-how-to-implement-whistleblower-protections-in-your-organization">How to Implement Whistleblower Protections in Your Organization</a> </li> <li class="separator 146112"> </li> <li class="category-title 17438"> <strong>Other Legislations</strong> </li> <li class="13856"> <a href="/en/help/13856-privacy-policies-and-australian-law">Privacy Policies and Australian Law</a> </li> <li class="75419"> <a href="/en/help/75419-fadp-updates-what-you-need-to-know">FADP Updates – What You Need to Know</a> </li> </ul> </li> <li class="has_child category-title 5237"> Common Scenarios <ul> <li class="category-title 17443"> <strong>Blogs and Websites</strong> </li> <li class="8385"> <a href="/en/help/8385-gdpr-for-bloggers">How to Make Your Site Compliant (for Bloggers and Web Publishers)</a> </li> <li class="11028"> <a href="/en/help/11028-wordpress-gdpr-compliance">How to Comply with the GDPR on a WordPress Site</a> </li> <li class="78016"> <a href="/en/help/78016-how-to-handle-data-privacy-complaints-your-5-step-guide">How to Handle Data Privacy Complaints | Your 5-Step guide</a> </li> <li class="separator 17458"> </li> <li class="category-title 25888"> <strong>E-commerce</strong> </li> <li class="25877"> <a href="/en/help/25877-terms-conditions-ecommerce-stores">Terms and Conditions for eCommerce (and how they protect your online store)</a> </li> <li class="separator 25886"> </li> <li class="category-title 6842"> <strong>Emails and Newsletters</strong> </li> <li class="5640"> <a href="/en/help/5640-email-newsletter-compliance-guide">How to Make your Emails and Newsletter Compliant (with Form Examples)</a> </li> <li class="4315"> <a href="/en/help/4315-eprivacy-direct-email-marketing">ePrivacy and Direct Email Marketing (DEM)</a> </li> <li class="6192"> <a href="/en/help/6192-opt-in-opt-out">Opt-In vs Opt-Out: What’s the Difference?</a> </li> <li class="13638"> <a href="/en/help/13638-privacy-policy-gdpr-forms-and-consent-collection-for-mailchimp">Privacy policy, GDPR forms and consent collection for Mailchimp</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="separator 17459"> </li> <li class="category-title 6840"> <strong>Apps</strong> </li> <li class="147125"> <a href="/en/help/147125-app-privacy-policy-what-you-need-to-know-examples">App Privacy Policy: What you Need to Know + Examples</a> </li> <li class="401"> <a href="/en/help/401-privacy-policy-for-ios-and-macos-apps">Privacy Policy for iOS and macOS Apps</a> </li> <li class="11552"> <a href="/en/help/11552-privacy-policy-for-android-apps">Privacy Policy for Your Android App</a> </li> <li class="38933"> <a href="/en/help/38933-google-play-new-safety-section">Google Play adds new “safety section” to make data collection more transparent</a> </li> <li class="39254"> <a href="/en/help/39254-privacy-policy-for-windows-apps">Privacy Policy for Windows Apps</a> </li> <li class="1353"> <a href="/en/help/1353-cookies-mobile-apps">Cookies and Mobile Apps</a> </li> <li class="separator 24789"> </li> <li class="category-title 24788"> <strong>Facebook Pages and Apps</strong> </li> <li class="22930"> <a href="/en/help/22930-privacy-policy-facebook-page">Privacy Policy for Facebook Pages</a> </li> <li class="13561"> <a href="/en/help/13561-privacy-policy-for-facebook-apps">Privacy Policy for Facebook Apps</a> </li> <li class="separator 17460"> </li> <li class="category-title 17442"> <strong>Children</strong> </li> <li class="5717"> <a href="/en/help/5717-legal-requirements-websites-apps-children">Legal Requirements for Websites and Apps Used by Children</a> </li> <li class="11429"> <a href="/en/help/11429-minors-and-the-gdpr">Minors and the GDPR</a> </li> <li class="separator 17461"> </li> <li class="category-title 17444"> <strong>Multi-lingual Websites and Apps</strong> </li> <li class="539"> <a href="/en/help/539-privacy-policy-different-languages">When Do You Need a Privacy Policy in Different Languages</a> </li> <li class="separator 17462"> </li> <li class="category-title 14005"> <strong>Ads and Affiliate Programs</strong> </li> <li class="12047"> <a href="/en/help/12047-privacy-policy-for-google-adsense">Privacy Policy for Google AdSense</a> </li> <li class="12079"> <a href="/en/help/12079-privacy-policy-for-google-ads-remarketing">Privacy Policy for Google Ads Remarketing</a> </li> <li class="17620"> <a href="/en/help/16041">How to Collect Consent for Google Ad Personalization</a> </li> <li class="12158"> <a href="/en/help/12158-privacy-policy-facebook-lead-ads">Privacy Policy for Facebook Lead Ads</a> </li> <li class="13990"> <a href="/en/help/13990-amazon-affiliate-program-required-privacy-policy-additions">Amazon Affiliate Program</a> </li> <li class="separator 17463"> </li> <li class="category-title 6844"> <strong>Analytics and Other Google Services</strong> </li> <li class="72017"> <a href="/en/help/72017-is-google-analytics-illegal-in-the-eu-and-uk">Is Google Analytics illegal in the EU and UK?</a> </li> <li class="72356"> <a href="/en/help/72356-google-analytics-4-all-you-need-to-know">Google Analytics 4 – all you need to know</a> </li> <li class="11994"> <a href="/en/help/11994-privacy-policy-for-google-analytics">Privacy Policy for Google Analytics</a> </li> <li class="1184"> <a href="/en/help/1184-how-to-anonymize-ip-addresses-and-avoid-the-cross-referencing-of-data-in-google-analytics">How to Anonymize IP Addresses and Avoid the Cross-Referencing of Data in Google Analytics</a> </li> <li class="7227"> <a href="/en/help/7227-google-analytics-gdpr-monitoring-behavior">Google Analytics and the GDPR: Is It Considered Monitoring Behavior?</a> </li> <li class="12379"> <a href="/en/help/12379-privacy-policy-google-analytics-advertising-remarketing">Privacy Policy for Google Analytics Advertising and Remarketing Features</a> </li> <li class="18852"> <a href="/en/help/18852-privacy-policy-google-oauth">Privacy Policy for Google OAuth</a> </li> <li class="14936"> <a href="/en/help/14936-place-of-processing-customisation-for-google-services">Place of Processing Customisation for Google Services</a> </li> <li class="142541"> <a href="/en/help/142541-google-ads-consent-mode">Google Ads Consent Mode – Everything You Need To Know</a> </li> <li class="separator 146117"> </li> <li class="category-title 146116"> <strong>Workplace</strong> </li> <li class="144878"> <a href="/en/help/144878-how-technology-helps-businesses-build-effective-whistleblowing-systems">How Technology Helps Businesses Build Effective Whistleblowing Systems</a> </li> <li class="143344"> <a href="/en/help/143344-whistleblowing-reporting-process-in-the-workplace">The A-Z of Whistleblowing Reporting Process in the Workplace</a> </li> <li class="143363"> <a href="/en/help/143363-how-organizations-should-handle-whistleblowing-reports">Managing Whistleblowing: How Organizations Should Handle Reports</a> </li> <li class="142946"> <a href="/en/help/142946-whistleblowing-education-in-the-workplace">Whistleblowing 101: A Guide to Whistleblowing Education in the Workplace</a> </li> <li class="142908"> <a href="/en/help/142908-ethics-at-work-crafting-a-supportive-whistleblowing-culture">Ethics at Work: Crafting a Supportive Whistleblowing Culture</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5222"> Privacy and Cookie Policy Generator <ul> <li class="has_child category-title 5223"> Creating Your Policy <ul> <li class="category-title 17502"> <strong>Generating</strong> </li> <li class="463"> <a href="/en/help/463-generate-privacy-policy">How to Create a Privacy Policy</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy</a> </li> <li class="25434"> <a href="/en/help/25434-cookie-lifetime">How to Display the Cookie Lifetime in Your Cookie Policy</a> </li> <li class="5853"> <a href="/en/help/5853-gdpr-protections-users">How to Apply GDPR Protections Only to EU Users or to All Users</a> </li> <li class="21474"> <a href="/en/help/21474-how-to-apply-state-specific-us-standards-within-the-generator">How to Apply State-Specific US Standards within the Generator</a> </li> <li class="separator 17511"> </li> <li class="category-title 17503"> <strong>Adding Services</strong> </li> <li class="20"> <a href="/en/help/20-services-privacy-policy">How to Add Services to Your Privacy Policy</a> </li> <li class="19004"> <a href="/en/help/19004-how-to-use-the-site-scanner-from-within-the-generator">Using the Site Scanner to Identify Missing Services</a> </li> <li class="386"> <a href="/en/help/386-how-to-add-a-custom-service-and-customize-to-your-needs">How to Add a Custom Service and Customize to Your Needs</a> </li> <li class="separator 17510"> </li> <li class="category-title 17504"> <strong>Adding Owner Details</strong> </li> <li class="7850"> <a href="/en/help/7850-what-is-meant-by-the-identifiying-details-of-the-data-controller">What is meant by the identifying details of the Data Controller</a> </li> <li class="3486"> <a href="/en/help/3486-the-owner-field-within-the-generator">The Owner Field Within the Generator</a> </li> <li class="separator 17509"> </li> <li class="category-title 17505"> <strong>Languages</strong> </li> <li class="137"> <a href="/en/help/137-add-language">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 17500"> Editing/Updating Your Policy <ul> <li class="2739"> <a href="/en/help/2739-edit-privacy-policy">How to Edit a Privacy Policy</a> </li> <li class="3810"> <a href="/en/help/3810-how-to-delete-a-privacy-policy">How to Delete a Privacy Policy</a> </li> <li class="68865"> <a href="/en/help/68865-how-to-duplicate-an-existing-site">How to duplicate an existing site</a> </li> <li class="separator 17508"> </li> <li class="category-title 17506"> <strong>iubenda Branding</strong> </li> <li class="166"> <a href="/en/help/166-remove-iubenda-branding">How to Remove iubenda Branding</a> </li> <li class="2848"> <a href="/en/help/2848-remove-iubenda-disclaimer">Can I Remove the "iubenda hosts this page" Disclaimer</a> </li> <li class="separator 5235"> </li> <li class="category-title 17507"> <strong>Advanced Settings</strong> </li> <li class="4158"> <a href="/en/help/4158-force-update">How to Force Update & Change the “Last updated” Date Information</a> </li> <li class="4825"> <a href="/en/help/4825-customize-this-application">Customize the Way Your Website or App Is Referred To in Your Privacy Policy</a> </li> <li class="11072"> <a href="/en/help/11072-customize-privacy-and-cookie-policy-internal-links">Customize Privacy and Cookie Policy Internal Links</a> </li> </ul> </li> <li class="has_child category-title 5224"> Embedding Your Policy <ul> <li class="category-title 17512"> <strong>General</strong> </li> <li class="231"> <a href="/en/help/231-ways-to-use-iubenda-privacy-policy-on-your-site-and-app">Ways to Use iubenda’s Privacy Policy on Your Site and App</a> </li> <li class="216"> <a href="/en/help/216-privacy-policy-standard-embedding">Standard Embedding</a> </li> <li class="228"> <a href="/en/help/228-privacy-policy-direct-link">Direct Link</a> </li> <li class="78"> <a href="/en/help/78-privacy-policy-direct-text-embedding-api">Direct Text Embedding via JS or API</a> </li> <li class="5339"> <a href="/en/help/5339-behavior-of-iubenda-embedding-options-when-javascript-is-disabled">Behavior of iubenda Embedding Options When JavaScript Is Disabled</a> </li> <li class="separator 17517"> </li> <li class="category-title 17513"> <strong>Apps</strong> </li> <li class="17838"> <a href="/en/help/401">iOS and macOS</a> </li> <li class="1528"> <a href="/en/help/1528-privacy-policy-for-tvos-apps-apple-tv">tvOS (Apple TV)</a> </li> <li class="17837"> <a href="/en/help/11552">Android</a> </li> <li class="3744"> <a href="/en/help/3744-how-to-add-android-and-ios-mobile-permissions-for-device-data">How to Add Android and iOS Mobile Permissions for Device Data</a> </li> <li class="337"> <a href="/en/help/337-legal-documents-offline-viewing">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 5253"> </li> <li class="category-title 17514"> <strong>Popular Platforms</strong> </li> <li class="100"> <a href="/en/help/100-how-to-add-your-privacy-policy-to-the-amazon-store">Amazon Store</a> </li> <li class="53052"> <a href="/en/help/53052-how-to-add-a-privacy-and-cookie-policy-on-bigcommerce">Bigcommerce</a> </li> <li class="1419"> <a href="/en/help/1419-how-to-use-iubenda-privacy-and-cookie-policy-on-a-epages-website">ePages</a> </li> <li class="53619"> <a href="/en/help/53619-how-to-add-a-privacy-policy-on-ghost">Ghost</a> </li> <li class="53326"> <a href="/en/help/53326-how-to-add-a-privacy-policy-on-hubspot">HubSpot</a> </li> <li class="3798"> <a href="/en/help/3798-how-to-use-iubenda-privacy-and-cookie-policy-on-a-jimdo-website">Jimdo</a> </li> <li class="546"> <a href="/en/help/546-how-to-use-iubenda-privacy-and-cookie-policy-on-a-joomla-website">Joomla!</a> </li> <li class="567"> <a href="/en/help/567-how-to-use-iubenda-privacy-and-cookie-policy-on-a-magento-website">Magento</a> </li> <li class="3592"> <a href="/en/help/3592-how-to-add-matomo-clauses-to-iubendas-privacy-and-cookie-policy">Matomo (Formerly Piwik)</a> </li> <li class="1502"> <a href="/en/help/1502-how-to-use-iubenda-privacy-and-cookie-policy-on-a-prestashop-website">PrestaShop</a> </li> <li class="3796"> <a href="/en/help/3796-shopify-privacy-policy">Shopify</a> </li> <li class="12794"> <a href="/en/help/12794-squarespace-privacy-policy">Squarespace</a> </li> <li class="26324"> <a href="/en/help/26324-privacy-policy-ucraft">Ucraft</a> </li> <li class="18524"> <a href="/en/help/18524-privacy-policy-webflow">Webflow</a> </li> <li class="53504"> <a href="/en/help/53504-how-to-add-a-privacy-policy-on-weebly">Weebly</a> </li> <li class="23080"> <a href="/en/help/23080-privacy-policy-wix">Wix</a> </li> <li class="370"> <a href="/en/help/370-how-to-use-iubenda-privacy-and-cookie-policy-on-a-wordpress-website">WordPress</a> </li> <li class="3905"> <a href="/en/help/3905-how-to-use-iubenda-privacy-and-cookie-policy-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19583"> </li> <li class="category-title 19584"> <strong>Advanced</strong> </li> <li class="12260"> <a href="/en/help/12260-how-to-configure-content-security-policy-to-allow-iubenda-scripts-to-execute">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 5832"> Troubleshooting and FAQs <ul> <li class="304"> <a href="/en/help/304-how-to-use-the-iubenda-dashboard">How to Access the iubenda Dashboard</a> </li> <li class="3803"> <a href="/en/help/3803-must-i-repeat-the-process-of-adding-services-for-every-language-in-which-i-generate-the-policy">Must I Repeat the Process of Adding Services for Every Language in Which I Generate the Policy?</a> </li> <li class="3953"> <a href="/en/help/3953-how-to-honor-and-include-a-do-not-track-clause-in-the-privacy-policy">How to Honor and Include a “Do Not Track” Clause in the Privacy Policy</a> </li> <li class="3025"> <a href="/en/help/3025-what-is-the-difference-between-the-privacy-and-cookies-policy-generator-and-the-cookie-solution">What Is the Difference Between the Privacy and Cookie Policy Generator and the Privacy Controls and Cookie Solution?</a> </li> <li class="2824"> <a href="/en/help/2824-what-is-the-difference-between-the-integration-of-the-privacy-policy-and-the-one-of-the-cookie-solution">What’s the Difference Between the Integration of the Privacy Policy and Cookie Solution?</a> </li> <li class="438"> <a href="/en/help/438-which-countries-is-your-privacy-policy-good-for">Which Countries Is Your Privacy Policy Good For?</a> </li> <li class="407"> <a href="/en/help/407-copy-and-paste">Can I Copy and Paste the Privacy Policy's Text into My Website?</a> </li> <li class="450"> <a href="/en/help/450-is-it-ok-to-include-the-same-privacy-policy-in-other-sites-and-apps">Is it ok to include the same privacy policy in other sites and apps?</a> </li> <li class="15546"> <a href="/en/help/15546-how-to-start-the-iubenda-initializer-asynchronously">How to start the iubenda initializer asynchronously</a> </li> <li class="separator 30085"> </li> <li class="category-title 30086"> <strong>Changelog</strong> </li> <li class="30061"> <a href="/en/help/30061-pcp-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5225"> Privacy Controls and Cookie Solution <ul> <li class="has_child category-title 17486"> Introduction <ul> <li class="1177"> <a href="/en/help/1177-cookie-solution-getting-started">Introduction and Getting Started</a> </li> <li class="262"> <a href="/en/help/262-how-to-identify-the-cookies-your-site-installs-in-browsers">How to Identify the Cookies Your Site Installs in Browsers</a> </li> </ul> </li> <li class="has_child category-title 17482"> Cookie Banner Setup and Customization <ul> <li class="3831"> <a href="/en/help/3831-customize-cookie-banner">How to Customize the Look and Behavior of the Cookie Banner (Beginner’s Guide)</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy for the Cookie Banner</a> </li> <li class="1205"> <a href="/en/help/1205-how-to-configure-your-cookie-solution-advanced-guide">How to Configure Your Privacy Controls and Cookie Solution (Advanced Guide)</a> </li> <li class="separator 17615"> </li> <li class="category-title 17614"> <strong>Advertising Tracking Preferences</strong> </li> <li class="7440"> <a href="/en/help/7440-the-complete-guide-to-iubenda-cmp-and-iab-tcf-2-2">The complete guide to IAB GDPR Framework and iubenda’s Consent Management Platform</a> </li> <li class="16041"> <a href="/en/help/16041-google-tcf-consent-personalized-ads">Google and TCF 2.0: how to collect consent for personalized ads</a> </li> <li class="23271"> <a href="/en/help/23271-tcf-2-0-transition-guide">TCF 2.0 Transition Guide</a> </li> <li class="separator 17494"> </li> <li class="category-title 17488"> <strong>Languages</strong> </li> <li class="1180"> <a href="/en/help/1180-cookie-policy-and-cookie-solution-for-multilingual-websites">Cookie Policy and Privacy Controls and Cookie Solution for Multilingual Websites</a> </li> <li class="1209"> <a href="/en/help/1209-how-to-use-the-cookie-solution-in-a-multilingual-wordpress-site">How to Use the Privacy Controls and Cookie Solution in a Multilingual WordPress Site</a> </li> </ul> </li> <li class="has_child category-title 21259"> For US <ul> <li class="21165"> <a href="/en/help/21165-how-to-comply-with-us-state-privacy-laws-using-iubenda">How to comply with US state privacy laws using iubenda</a> </li> </ul> </li> <li class="has_child category-title 5226"> Installation and Prior Blocking Implementation <ul> <li class="36226"> <a href="/en/help/36226-cookie-solution-custom-website-installation-guide">Custom Website</a> </li> <li class="separator 36291"> </li> <li class="category-title 36292"> <strong>Plugins and integrations</strong> </li> <li class="56404"> <a href="/en/help/56404-how-to-add-a-cookie-solution-to-bigcommerce">BigCommerce</a> </li> <li class="56370"> <a href="/en/help/56370-how-to-add-a-cookie-solution-to-ghost">Ghost</a> </li> <li class="148057"> <a href="/en/help/148057-hubspot-cookie-banner-how-to-add-a-cookie-banner-on-hubspot-with-iubenda">HubSpot</a> </li> <li class="10777"> <a href="/en/help/10777-cookie-solution-jimdo-integration-guide">Jimdo</a> </li> <li class="1323"> <a href="/en/help/1323-cookie-solution-joomla-plugin-installation-guide">Joomla! Extension</a> </li> <li class="9591"> <a href="/en/help/9591-cookie-solution-magento-extension-installation-guide">Magento Extension</a> </li> <li class="4338"> <a href="/en/help/4338-cookie-solution-prestashop-plugin-installation-guide">PrestaShop Plugin</a> </li> <li class="10811"> <a href="/en/help/10811-cookie-solution-shopify">Shopify</a> </li> <li class="12848"> <a href="/en/help/12848-cookie-solution-squarespace-integration-guide">Squarespace</a> </li> <li class="26363"> <a href="/en/help/26363-cookie-solution-ucraft">Ucraft</a> </li> <li class="18531"> <a href="/en/help/18531-cookie-solution-webflow">Webflow</a> </li> <li class="56488"> <a href="/en/help/56488-how-to-add-a-cookie-solution-to-weebly">Weebly</a> </li> <li class="24221"> <a href="/en/help/24221-cookie-banner-wix">Wix</a> </li> <li class="1215"> <a href="/en/help/1215-cookie-solution-wordpress-plugin-installation-guide">WordPress Plugin</a> </li> <li class="separator 5374"> </li> <li class="category-title 5358"> <strong>Prior Blocking Implementation</strong> </li> <li class="3081"> <a href="/en/help/3081-prior-blocking-of-cookie-scripts">Introduction to the Prior Blocking of Cookie Scripts</a> </li> <li class="1229"> <a href="/en/help/1229-manual-tagging-blocking-cookies">Manual Tagging (with Practical Examples)</a> </li> <li class="133036"> <a href="/en/help/133036-prior-blocking-of-cookies-automatic-blocking-auto-blocking">Automatic Blocking (auto-blocking)</a> </li> <li class="1235"> <a href="/en/help/1235-google-tag-manager-blocking-cookies">Google Tag Manager</a> </li> <li class="74198"> <a href="/en/help/74198-google-consent-mode-set-up-google-tag-manager-with-iubenda">Google Consent Mode: Set up Google Tag Manager with iubenda</a> </li> <li class="27137"> <a href="/en/help/27137-google-consent-mode">Google Consent Mode</a> </li> <li class="1182"> <a href="/en/help/1182-google-adsense-ad-manager-blocking-cookies">Google AdSense and Ad Manager</a> </li> <li class="1976"> <a href="/en/help/1976-php-class-blocking-cookies">PHP Class</a> </li> <li class="22135"> <a href="/en/help/22135-cookie-solution-amp-wordpress">How to integrate iubenda Privacy Controls and Cookie Solution with Google AMP (WordPress method included)</a> </li> <li class="separator 19644"> </li> <li class="category-title 17483"> <strong>Advanced</strong> </li> <li class="18678"> <a href="/en/help/18678-cookie-solution-consents-migration">How to migrate consents from a previous provider to the Privacy Controls and Cookie Solution</a> </li> <li class="46731"> <a href="/en/help/46731-how-to-retrieve-proof-of-a-cookie-preferences-for-specific-users">How to retrieve proof of cookie preferences</a> </li> <li class="3834"> <a href="/en/help/3834-cache-and-optimisation-of-the-iubenda-cookie-solution">Cache, Speed and Other Optimization of the iubenda Privacy Controls and Cookie Solution</a> </li> <li class="23633"> <a href="/en/help/23633-how-to-invoke-cookie-solution-api-methods-from-an-iframe">How to invoke Privacy Controls and Cookie Solution API methods from an iframe</a> </li> <li class="12503"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> <li class="separator 17492"> </li> <li class="category-title 17490"> <strong>Stats</strong> </li> <li class="2426"> <a href="/en/help/2426-cookie-solution-analytics-and-stats">Analytics and Stats</a> </li> </ul> </li> <li class="has_child category-title 146392"> <strong>For Mobile</strong> <ul> <li class="19678"> <a href="/en/help/19678-cs-for-mobile-developers-guide">Privacy Controls and Cookie Solution for mobile | Developer’s Guide</a> </li> <li class="145991"> <a href="/en/help/145991-iubenda-sdk-integration-with-google-consent-mode-v2-for-firebase-analytics">iubenda mobile SDK – Integration with Google Consent Mode V2 for Firebase Analytics</a> </li> </ul> </li> <li class="has_child category-title 5357"> Troubleshooting and FAQs <ul> <li class="3062"> <a href="/en/help/3062-how-are-calculated-the-pageviews-of-the-cookie-solution">How Are the Privacy Controls and Cookie Solution Pageviews Calculated?</a> </li> <li class="3812"> <a href="/en/help/3812-where-can-i-find-my-cookie-policy-and-site-ids">Where Can I Find My Cookie Policy and Site Ids?</a> </li> <li class="2690"> <a href="/en/help/2690-can-i-integrate-the-cookie-policy-within-my-website-using-the-direct-text-embedding-and-api">Can I Integrate the Cookie Policy Within My Website Using the Direct Text Embedding and API?</a> </li> <li class="3182"> <a href="/en/help/3182-cookie-consent-amp-pages">How do I collect cookie consent on AMP pages?</a> </li> <li class="105616"> <a href="/en/help/105616-how-to-solve-common-cookie-solution-issues-with-cache-plugins-and-optimization-features">How to solve common Privacy Controls and Cookie Solution issues with cache plugins and optimization features</a> </li> <li class="151085"> <a href="/en/help/151085-why-is-data-decreasing-after-installing-google-consent-mode-v2">Why Is Data Decreasing After Installing Google Consent Mode v2?</a> </li> <li class="166100"> <a href="/en/help/166100-how-to-hide-the-iubenda-banner-on-specific-pages">How to Hide the iubenda Banner on Specific Pages</a> </li> <li class="separator 17493"> </li> <li class="category-title 17491"> <strong>Channels and Changelog</strong> </li> <li class="2158"> <a href="/en/help/2158-cookie-solution-release-channels">Delivery Channels</a> </li> <li class="1970"> <a href="/en/help/1970-cookie-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17474"> Terms and Conditions Generator <ul> <li class="2859"> <a href="/en/help/2859-terms-and-conditions-when-are-they-needed">What Are the Terms and Conditions and When Are They Needed?</a> </li> <li class="19482"> <a href="/en/help/19482-what-should-basic-terms-and-conditions-include">What Should Basic Terms and Conditions Include?</a> </li> <li class="20504"> <a href="/en/help/20504-can-i-use-a-terms-and-conditions-template">Can I use a Terms and Conditions template?</a> </li> <li class="has_child category-title 19560"> Creating Your Document <ul> <li class="19461"> <a href="/en/help/19461-how-to-generate-terms-and-conditions">How to Generate Terms and Conditions</a> </li> <li class="19668"> <a href="/en/help/3486">The Owner Field Within the Generator</a> </li> <li class="19667"> <a href="/en/help/137">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 19561"> Editing/Updating Your Document <ul> <li class="19356"> <a href="/en/help/19356-edit-terms-and-conditions">How to Edit your Terms and Conditions</a> </li> <li class="19340"> <a href="/en/help/19340-delete-terms-and-conditions">How to Delete your Terms and Conditions</a> </li> <li class="separator 19570"> </li> <li class="category-title 19571"> <strong>Advanced options</strong> </li> <li class="19673"> <a href="/en/help/4158">How to Force Update & Change the "Last updated" Date Information</a> </li> <li class="19674"> <a href="/en/help/4825">Customize the way your website or app is referred to in your documents</a> </li> </ul> </li> <li class="has_child category-title 19562"> Embedding Your Document <ul> <li class="category-title 47874"> <strong>General</strong> </li> <li class="19253"> <a href="/en/help/19253-integrate-terms-and-conditions-on-your-site-and-app">How to Integrate iubenda’s Terms and Conditions on your Site and App</a> </li> <li class="19675"> <a href="/en/help/337">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 47876"> </li> <li class="category-title 47875"> <strong>Popular Platforms</strong> </li> <li class="52091"> <a href="/en/help/52091-how-to-add-terms-and-condition-on-amazon">Amazon</a> </li> <li class="49324"> <a href="/en/help/49324-how-to-add-terms-and-conditions-on-bigcommerce">Bigcommerce</a> </li> <li class="51396"> <a href="/en/help/51396-how-to-add-terms-and-conditions-on-ghost">Ghost</a> </li> <li class="50402"> <a href="/en/help/50402-how-to-add-terms-and-conditions-on-hubspot">HubSpot</a> </li> <li class="51558"> <a href="/en/help/51558-how-to-add-terms-and-conditions-on-jimdo">Jimdo</a> </li> <li class="49571"> <a href="/en/help/49571-how-to-add-terms-and-conditions-on-joomla">Joomla!</a> </li> <li class="51470"> <a href="/en/help/51470-how-to-add-terms-and-conditions-on-magento">Magento</a> </li> <li class="49740"> <a href="/en/help/49740-how-to-add-terms-and-conditions-to-prestashop">PrestaShop</a> </li> <li class="49143"> <a href="/en/help/49143-how-to-add-terms-and-conditions-on-squarespace">Squarespace</a> </li> <li class="52812"> <a href="/en/help/52812-how-to-add-terms-and-conditions-on-shopify">Shopify</a> </li> <li class="50101"> <a href="/en/help/50101-how-to-add-terms-and-conditions-on-ucraft">Ucraft</a> </li> <li class="48828"> <a href="/en/help/48828-how-to-add-terms-and-conditions-on-webflow">Webflow</a> </li> <li class="50267"> <a href="/en/help/50267-how-to-add-terms-and-conditions-on-weebly">Weebly</a> </li> <li class="47938"> <a href="/en/help/47938-how-to-add-terms-and-conditions-to-wix">Wix</a> </li> <li class="45671"> <a href="/en/help/45671-how-to-add-terms-and-conditions-on-woocommerce-stores">WooCommerce</a> </li> <li class="47465"> <a href="/en/help/47465-how-to-add-terms-and-conditions-on-wordpress">WordPress</a> </li> <li class="46214"> <a href="/en/help/46214-how-to-add-terms-and-conditions-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19581"> </li> <li class="category-title 19580"> <strong>Advanced</strong> </li> <li class="19579"> <a href="/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 19563"> Troubleshooting and FAQs <ul> <li class="19676"> <a href="/en/help/407">Can I Copy and Paste the Text of the Legal Documents into My Website?</a> </li> <li class="separator 68080"> </li> <li class="category-title 68081"> <strong>Changelog</strong> </li> <li class="64425"> <a href="/en/help/64425-terms-and-conditions-generator-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 6557"> Consent Database <ul> <li class="has_child category-title 17471"> Getting Started <ul> <li class="6469"> <a href="/en/help/6469-consent-solution-getting-started">Introduction and Methods</a> </li> <li class="7379"> <a href="/en/help/7379-how-to-sync-your-iubenda-legal-documents-with-the-consent-solution">How to Sync Your Legal Documents</a> </li> </ul> </li> <li class="has_child category-title 17472"> Implementation <ul> <li class="6473"> <a href="/en/help/6473-consent-solution-js-documentation">JavaScript</a> </li> <li class="6484"> <a href="/en/help/6484-consent-solution-http-api-documentation">HTTP API</a> </li> <li class="129285"> <a href="/en/help/129285-consent-database-integration-guide-all-major-platforms">Simple integration guide</a> </li> <li class="separator 18931"> </li> <li class="category-title 18930"> <strong>Popular Platforms</strong> </li> <li class="56957"> <a href="/en/help/56957-consent-solution-for-hubspot">HubSpot</a> </li> <li class="18710"> <a href="/en/help/18710-consent-solution-joomla-chronoforms">Joomla!</a> </li> <li class="67783"> <a href="/en/help/67783-make-integromat-consent-solution-integration">Make (Integromat)</a> </li> <li class="74560"> <a href="/en/help/74560-consent-solution-for-prestashop">Prestashop</a> </li> <li class="57099"> <a href="/en/help/57099-how-to-add-consent-solution-on-shopify">Shopify</a> </li> <li class="66387"> <a href="/en/help/66387-consent-solution-for-squarespace">Squarespace</a> </li> <li class="59704"> <a href="/en/help/59704-consent-solution-for-webflow">Webflow</a> </li> <li class="56770"> <a href="/en/help/56770-consent-solution-for-wix">Wix</a> </li> <li class="66023"> <a href="/en/help/66023-zapier-consent-solution-integration">Zapier</a> </li> <li class="separator 66377"> </li> <li class="category-title 66378"> <strong>WordPress</strong> </li> <li class="21330"> <a href="/en/help/21330-consent-solution-wordpress-plugin-installation-guide">WordPress (plugin)</a> </li> <li class="13083"> <a href="/en/help/13083-consent-solution-wordpress-contact-form-7">WordPress (JavaScript method)</a> </li> <li class="62292"> <a href="/en/help/62292-consent-solution-for-elementor">Elementor (WordPress website builder)</a> </li> <li class="61862"> <a href="/en/help/61862-consent-solution-for-gravity-forms">Gravity Forms (WordPress form plugin)</a> </li> <li class="separator 19582"> </li> <li class="category-title 17473"> <strong>Advanced</strong> </li> <li class="12502"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 18268"> Troubleshooting and FAQs <ul> <li class="18199"> <a href="/en/help/18199-consent-solution-delivery-channels">Delivery Channels</a> </li> <li class="18024"> <a href="/en/help/18024-consent-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 141348"> Whistleblowing Management Tool <ul> <li class="141269"> <a href="/en/help/141269-eu-whistleblower-directive-guide-iubenda-tool">iubenda’s Guide to the EU Whistleblower Directive and Our Dedicated Tool</a> </li> </ul> </li> <li class="has_child category-title 6558"> Register of Data Processing Activities <ul> <li class="6311"> <a href="/en/help/6311-internal-privacy-management-getting-started">Guide to the Register of Data Processing Activities</a> </li> </ul> </li> <li class="has_child category-title 5238"> Resources <ul> <li class="13053"> <a href="/en/help/13053-iubenda-webinars">Webinars</a> </li> <li class="has_child category-title 25910"> Videos <ul> <li class="336"> <a href="/en/help/336-videos">All Video Guides</a> </li> <li class="separator 18397"> </li> <li class="category-title 18393"> <strong>Privacy and Cookie Policy Generator</strong> </li> <li class="34840"> <a href="/en/help/34840-privacy-and-cookie-policy-generator-overview-video">Overview</a> </li> <li class="327"> <a href="/en/help/327-intro-privacy-cookie-policy-generator-video">Introduction to the Generator</a> </li> <li class="310"> <a href="/en/help/310-add-services-privacy-policy-video">Adding services/clauses to your policy</a> </li> <li class="35004"> <a href="/en/help/35004-owner-info-privacy-policy-video">Filling in the owner info</a> </li> <li class="312"> <a href="/en/help/312-manage-languages-privacy-policy-video">Managing languages</a> </li> <li class="319"> <a href="/en/help/319-edit-privacy-policy-video">Editing your policy</a> </li> <li class="31830"> <a href="/en/help/31830-remove-iubenda-branding-video">Removing iubenda branding</a> </li> <li class="317"> <a href="/en/help/317-add-privacy-policy-to-your-site-video">Embedding your policy</a> </li> <li class="31834"> <a href="/en/help/31834-integrate-iubenda-wordpress-video">Integrating iubenda with WordPress</a> </li> <li class="separator 18398"> </li> <li class="category-title 18394"> <strong>Privacy Controls and Cookie Solution</strong> </li> <li class="31759"> <a href="/en/help/31759-cookie-solution-intro-video">Introduction to the Privacy Controls and Cookie Solution</a> </li> <li class="18387"> <a href="/en/help/18387-customize-cookie-banner-basic-video">How to customize the cookie banner (basic options)</a> </li> <li class="31752"> <a href="/en/help/31752-customize-cookie-banner-advanced-video">How to customize the cookie banner (advanced options)</a> </li> <li class="39065"> <a href="/en/help/39065-tcf-video">Transparency and Consent Framework (TCF)</a> </li> <li class="separator 33820"> </li> <li class="category-title 33821"> <strong>Terms and Conditions Generator</strong> </li> <li class="33817"> <a href="/en/help/33817-terms-and-conditions-generator-overview-video">Overview</a> </li> <li class="separator 18399"> </li> <li class="category-title 18395"> <strong>Consent Database</strong> </li> <li class="6827"> <a href="/en/help/6827-consent-solution-intro-video">Introduction to the Consent Database</a> </li> <li class="34721"> <a href="/en/help/34721-consent-solution-manual-implementation-javascript-video">Consent Database manual implementation (JavaScript)</a> </li> <li class="18353"> <a href="/en/help/18353-consent-solution-dashboard-video">Consent dashboard in action</a> </li> <li class="separator 18400"> </li> <li class="category-title 18396"> <strong>Register of Data Processing Activities</strong> </li> <li class="6667"> <a href="/en/help/6667-internal-privacy-management-video">How to use the IPM tool</a> </li> </ul> </li> <li class="has_child category-title 7679"> Templates <ul> <li class="category-title 25913"> <strong>GDPR</strong> </li> <li class="7687"> <a href="/en/help/7687-eu-representative-appointment-template">EU Representative Appointment</a> </li> <li class="7680"> <a href="/en/help/7680-data-processing-agreement-template-gdpr">Data Processing Agreement</a> </li> <li class="7689"> <a href="/en/help/7689-non-disclosure-and-confidentiality-obligation-for-employees">Non-Disclosure and Confidentiality Obligation for Employees</a> </li> <li class="7910"> <a href="/en/help/7910-data-protection-impact-assessment-dpia-template">Data Protection Impact Assessment (DPIA)</a> </li> <li class="separator 25914"> </li> <li class="category-title 22097"> <strong>CPRA & CCPA</strong> </li> <li class="22090"> <a href="/en/help/22090-us-data-processing-addendum-template">Service Provider Addendum</a> </li> </ul> </li> <li class="has_child category-title 25916"> Cheat Sheets, Checklists and Tests <ul> <li class="22835"> <a href="/en/help/22835-gdpr-compliance-checklist">GDPR cheat sheet</a> </li> <li class="23672"> <a href="/en/help/23672-gdpr-cookie-consent-cheatsheet">GDPR Cookie Consent Cheatsheet</a> </li> <li class="65132"> <a href="/en/help/65132-us-privacy-legislations-overview">US privacy legislations Cheatsheet</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="22226"> <a href="/en/help/22226-ccpa-compliance-checklist">CCPA compliance checklist</a> </li> <li class="25920"> <a href="https://iubenda.typeform.com/to/cDGLymwf">CPRA quiz</a> </li> <li class="64214"> <a href="https://www.iubenda.com/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa#quiz">Compliance self-assessment test</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5228"> Account and Billing <ul> <li class="6633"> <a href="/en/help/6633-pricing-faqs">Pricing FAQs</a> </li> <li class="4014"> <a href="/en/help/4014-delete-account">How to Delete Your Account</a> </li> <li class="167417"> <a href="/en/help/167417-iubenda-multi-user-accounts-feature-overview">iubenda Multi-User Accounts Feature Overview</a> </li> <li class="has_child category-title 5353"> Plans and Licenses <ul> <li class="379"> <a href="/en/help/379-basic-license-limits">Limits of the Free Plan</a> </li> <li class="163856"> <a href="/en/help/163856-how-to-renew-or-upgrade-your-iubenda-plan">How to Renew or Upgrade Your iubenda Plan</a> </li> <li class="162983"> <a href="/en/help/162983-how-to-manage-your-licenses-all-legacy-guides">How to Manage Your Licenses [All Legacy Guides]</a> </li> <li class="155774"> <a href="/en/help/155774-how-to-delete-a-site">How to Delete a Site</a> </li> </ul> </li> <li class="has_child category-title 5354"> Payment <ul> <li class="543"> <a href="/en/help/543-why-is-my-paypal-payment-failing">Why Is My Payment Failing?</a> </li> <li class="440"> <a href="/en/help/440-how-to-disable-auto-renewal">How to Disable Auto-Renewal</a> </li> <li class="62707"> <a href="/en/help/62707-can-i-pay-by-bank-transfer">Can I Pay by Bank Transfer?</a> </li> <li class="62688"> <a href="/en/help/62688-how-to-add-change-your-current-payment-method">How to Update your Payment Method</a> </li> <li class="3848"> <a href="/en/help/3848-recurring-basis">Why the iubenda Service Is On a Recurring Basis</a> </li> </ul> </li> <li class="has_child category-title 5355"> Invoices <ul> <li class="2800"> <a href="/en/help/2800-invoices">Where Can I Find My Invoices?</a> </li> <li class="517"> <a href="/en/help/517-update-invoicing-information">How to Update Your Invoicing Information</a> </li> <li class="11223"> <a href="/en/help/11223-invoices-different-email">How to Receive Invoices on a Different Email Address</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17381"> Partners and Affiliates <ul> <li class="128"> <a href="/en/help/128-affiliate-referral">How to Set up a Basic Affiliate/Referral Program Partnership with iubenda</a> </li> <li class="30386"> <a href="/en/help/30386-how-to-resell-iubenda-to-your-clients">How to resell iubenda’s solutions to your clients</a> </li> <li class="22206"> <a href="https://www.iubenda.com/en/help/15138-partner-directory">Need help getting set up? View our directory of certified partners</a> </li> </ul> </li> <li class="has_child category-title 17445"> About iubenda <ul> <li class="6758"> <a href="/en/help/6758-data-processing-agreement-between-iubenda-and-its-users">Data Processing Agreement iubenda <> users</a> </li> <li class="1931"> <a href="/en/help/1931-what-iubenda-tracks-and-what-it-doesnt-track">What iubenda Does and Does Not Track</a> </li> <li class="5699"> <a href="/en/help/5699-5-reasons-why-we-host-your-documents">5 Reasons Why We Host Your Documents</a> </li> </ul> </li> </ul> </nav> </div> <div class="toc-wrap sticky-top"> <nav id="toc" data-toggle="toc"></nav> <div class="mb-4 text-sm text-uppercase font-weight-bold text-muted toc-label">Table of Contents</div> </div> </div>  <div class="col-lg-9 help-tpl__main"> <div class="mb-4 d-block d-lg-none"> <button class="btn btn-sm btn-outline-light px-4 btn-aside help-tpl__show-index-btn">Show index</button> </div> <h1 class="help-tpl__main-title mb-5 display-4 font-weight-semibold"data-swiftype-name="title" data-swiftype-type="string">Cookies and the GDPR: What’s Really Required?</h1> <div class="entry_content entry_body_content doc_body" data-swiftype-name="body" data-swiftype-type="text" data-toc-scope > <div data-toc-activator=""></div> <div class="my-4 rounded px-3 pt-3 pb-1 bg-caution"> <p><strong>Update May 2020: </strong>The European Data Protection Board (EDPB) has updated its guidelines specifically related to recommended consent collection mechanisms.<strong> <a href="#edpb">More on that here.</a></strong></p> </div> <p>When you think about data law and privacy legislations, cookies easily come to mind as they’re directly related to both. This often leads to the common misconception that the Cookie Law (ePrivacy directive) has been repealed by the General Data Protection Regulation (<a href="https://www.iubenda.com/en/help/5428">GDPR</a>), which in fact, it has not. Instead, <strong>you can think of the ePrivacy Directive and GDPR as working together and complementing each other</strong>. </p> <div class="my-4 rounded p-3 bg-fade"> <ul> <li><a href="#Summary">Summary</a></li> <li><a href="#What-else-is-covered-by-the-Cookie-Law,-apart-from-cookies">What else is covered by the Cookie Law, apart from cookies?</a></li> <li><a href="#Showing-a-cookie-banner-upon-the-user’s-first-visit">Showing a cookie banner upon the user’s first visit</a></li> <li><a href="#Implementing-a-cookie-policy">Implementing a cookie policy</a></li> <li><a href="#Blocking-cookies-before-consent">Blocking cookies before consent</a></li> <li><a href="#listing">Listing cookies one by one (is it actually required?)</a></li> <li><a href="#freely-give-consent">“Freely given” consent and the prohibition of cookie walls</a></li> <li><a href="#exemptions">Exemptions to the consent requirement</a></li> <li><a href="#How-often-can-consent-be-collected">How often can consent be collected and the banner re-shown?</a></li> <li><a href="#records">Records of consent</a></li> <li><a href="#solution">How iubenda can help you manage cookie consent</a></li> <li><a href="#faqs">FAQs</a></li> </ul> </div> <div class="text-center my-5 py-5 hide-from-amp hide-from-amp"> <h2 data-toc-skip="">Manage cookie consent with the Privacy Controls and Cookie Solution</h2> <p class="mt-2 mb-3">Easy to run, fast and customizable</p> <a class="btn btn-xl btn-primary text-white px-5 py-3 mt-2 text-lg sans-serif lightbox" href="https://www.iubenda.com/en/start-generating?redirectUrl=%2Fen%2Fcookie_solutions%2Fnew%3Fsite_id%3D%25%7BsiteId%7D&wizard=true" data-modal-size="large">Generate a cookie banner</a> </div> <div class="collapse-single mb-3"> <h2 style="cursor: pointer;" data-target="#collapse-one" data-toggle="collapse" aria-expanded="false" data-toc-skip id="Summary">Summary</h2> <div id="collapse-one" class="collapse"> <ul> <li class="my-3"><strong>The Cookie Law was not repealed by the GDPR and still applies</strong>.</li> <li class="my-3"><strong>The Cookie Law actually applies not only to cookies but more broadly speaking to any other type of technology that stores or accesses information on a user’s device </strong>(e.g. pixels tags, device fingerprinting, unique identifiers etc.). For simplicity, all such technologies, including cookies, are commonly defined as <strong>trackers</strong>. <mark><strong>However, in this guide, the terms <em>cookie(s)</em> and <em>tracker(s</em>) will be used interchangeably.</strong></mark></li> <li class="mb-3">The Cookie Law requires users’ informed consent before storing or accessing information on user’s devices.</li> <li class="mb-3">Consent to cookies must be freely given, specific, informed, and based on an explicit affirmative action; many <a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet">EU Data Protection Authorities have released guidance</a> on cookies and similar technologies that include advice and recommendations on valid methods to obtain consent.</li> <li class="mb-3">While the Cookie Law <strong>does not explicitly require that records of consent be kept, in most cases cookies do process personal data, which is why the </strong><a href="https://www.iubenda.com/en/help/5428-gdpr-guide#records-of-consent"><strong>record-keeping requirements</strong></a><strong> stemming from the GDPR apply. Hence the vast majority of Data Protection Authorities (also referred to as DPAs) across the EU have aligned their cookie rules to <a href="https://www.iubenda.com/en/help/131054-gdpr-summary-key-points-you-need-to-know" target="_blank" rel="noopener">GDPR requirements</a>.</strong></li><li class="mb-3">The Cookie Law does not require that you list cookies one by one, only that you state their type, usage and purpose.</li><li class="mb-3">If you use third-party cookies both you and the third-party are responsible for ensuring users are clearly informed and obtaining consent. As part of this obligation, you should always make sure to provide information about any such third-party and link to their respective privacy and/or <a href="https://www.iubenda.com/en/help/124203-cookie-policy-do-you-need-one-heres-everything-you-need-to-know#What-are-cookies" target="_blank" rel="noopener">cookie policies</a>.</li> </ul> </div> </div> <p>The <a href="https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:32002L0058">ePrivacy Directive 2002/58/EC</a> (or Cookie Law) was established to put guidelines in place for the protection of electronic privacy, including email marketing and cookie usage, and it still applies today. As mentioned above, you can think of the ePrivacy Directive as currently “complementing” the GDPR in a sense, rather than being repealed by it.</p> <div class="row justify-content-between my-3 position-relative"> <div class="col-md-6 mt-5 pt-3"> <h1 class="text-xxl font-weight-semibold">Meet legal <span class="text-secondary"> cookie requirements</span> the easy way </h1> <ul class="list-unstyled"> <li class="d-flex align-items-center pb-2"> <img decoding="async" loading="lazy" alt="Custom clauses icon" src="/assets/site/features/custom_clauses-b9cc3e7a4815e202fcb0525cc5622a96d14a952a8f538cf9d9d0627ef2556446.svg" class="m-0 pr-1" width="48" height="48" style="border: none;"> <p class="mb-0 font-weight-bold">Create your free cookie banner</p> </li> <li class="d-flex align-items-center pb-2"> <img decoding="async" loading="lazy" alt="Webserver module icon" src="/assets/site/features/webserver_module-7a896ba14c93680b37cafe259bb7de5f6a99dd40a063496a4208c54a97187963.svg" class="m-0 pr-1" width="48" height="48" style="border: none;"> <p class="mb-0 font-weight-bold">Manage cookie consent (Google Partner CMP)</p> </li> <li class="d-flex align-items-center"> <img decoding="async" loading="lazy" alt="Clauses icon" src="/assets/site/features/clauses-4d5c353d30fdad04b969f3369f3ec16e1c3661aa17e0b599bc59e319c2ce8590.svg" class="m-0 pr-1" width="48" height="48" style="border: none;"> <p class="mb-0 font-weight-bold">Store your users’ preferences</p> </li> </ul> <div class="py-3 text-center"> <p class="mb-1"> <a href="https://www.iubenda.com/en/start-generating?redirectUrl=%2Fen%2Fcookie_solutions%2Fnew%3Fsite_id%3D%25%7BsiteId%7D&wizard=true" class="btn btn-primary text-white px-5 py-3 text-lg lightbox" data-modal-size="large" rel="nofollow">Try it now</a> </p><p class="mb-2 text-sm">Generate your cookie banner in minutes </p> </div> </div> <div class="col-md-6 text-center d-flex align-items-center justify-content-center mw-75"> <img decoding="async" loading="lazy" alt="Desktop Cookie banner image" src="/assets/site/general/pages/desktop_cookie_banner-3566a9f776ddc8ee74eeac0b0b95c3a73f78d7c6faa1c1dd413b314aee5b7866.svg" width="560" height="420"> </div> </div> <p>Strictly speaking, <a href="https://www.iubenda.com/en/help/22419-how-to-identify-the-cookies-used-by-your-website" target="_blank" rel="noopener">if you use cookies</a> you need to consider Cookie Law compliance before you look to the <a href="https://www.iubenda.com/en/help/22835-gdpr-compliance-checklist" target="_blank" rel="noopener">GDPR</a>. That’s because the Cookie Law is what is called in legal jargon a “<em>lex specialis</em>” which means that it takes precedence over the <a href="https://www.iubenda.com/en/help/64904-how-to-be-gdpr-compliant" target="_blank" rel="noopener">GDPR</a>.</p> <p>Generally, directives set certain agreed-upon goals and guidelines in place with Member States being mandated to implement these directives into national legislation. Regulations, on the other hand, are legally binding across all Member States from the moment they are put into effect and they are enforced according to union-wide established rules.</p> <div class="my-4 rounded p-3 bg-fade"> <p class="mb-2">💡 To learn more about which EU cookie consent rules apply on a per-country basis, <strong><a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet">check out our Cookie Consent Cheatsheet here</a></strong>.</p> </div> <p>With that said, the ePrivacy Directive is, in fact, going to be repealed soon by the ePrivacy Regulation. The ePrivacy Regulation is expected to be finalized in the near future and will work alongside the GDPR to regulate the requirements for the use of cookies, electronic communications, and related data/privacy protection. </p> <h2 class="wp-block-heading" id="What-else-is-covered-by-the-Cookie-Law,-apart-from-cookies">What else is covered by the Cookie Law, apart from cookies?</h2> <p><strong>The Cookie Law actually applies not only to cookies but more broadly speaking to any other type of technology that stores or accesses information on a user’s device </strong>(e.g. pixels tags, device fingerprinting, unique identifiers, etc.). For simplicity, all such technologies, including cookies, are commonly defined as <em>trackers</em>*. </p> <p>Moreover, the Cookie Law is, so to speak, technology-neutral, which means that it covers not only website and browser environment but also other types of technology, including apps on smartphones, tablets, smart TVs, or other devices.</p> <p><em>*<strong>However, in this guide, the terms cookie(s) and tracker(s) will be used interchangeably.</strong></em></p> <h2 class="wp-block-heading heading-icon heading-icon--cookie" id="cookielaw">What exactly does the Cookie Law require?</h2> <p>The Cookie Law requires users’ informed consent <strong>before</strong> storing or accessing information on user’s devices.<br><br>This means that if you use cookies you must:</p> <ul class="wp-block-list"> <li>inform your users that your site/app (or any third-party service used by your site/app) <a href="https://www.iubenda.com/en/help/262-how-to-identify-the-cookies-your-site-installs-in-browsers" target="_blank" rel="noopener">uses cookies</a>;</li> <li>explain, in a clear and comprehensive manner, how cookies work and what you use them for;</li> <li>obtain informed consent <strong>prior</strong> to the storing of those cookies on the user’s device.</li> </ul> <p>In practice, you’ll need to show a <em>cookie banner</em> (also called <em><a href="https://www.iubenda.com/en/help/22467-what-is-gdpr-cookie-consent-examples" target="_blank" rel="noopener">cookie notice</a></em>) upon the user’s first visit, implement a <a href="https://www.iubenda.com/en/help/132149-cookie-policy-generator-generate-a-professional-cookie-policy-for-your-site-or-app" target="_blank" rel="noopener">cookie policy</a> and allow the user to provide consent – unless your website uses solely exempt cookies, which is highly unlikely. <strong>Prior to consent, no cookies — except for those exempt — should run or be installed</strong>.</p> <p class="lead text-primary txt-highlight">You’ll need to show a cookie banner upon the user’s first visit, implement a cookie policy and allow the user to provide consent. Prior to consent, no cookies — except for exempt cookies — should be run or installed</p> <h3 class="wp-block-heading" id="Showing-a-cookie-banner-upon-the-user’s-first-visit">Showing a cookie banner upon the user’s first visit</h3> <p>The cookie notice must:</p> <ul class="wp-block-list"> <li>inform users that your site/app (or any third-party service used by your site/app) uses cookies;</li> <li>clearly state which action will signify consent;</li> <li>be sufficiently conspicuous so as to make it noticeable;</li> <li>link to a cookie policy or make details of cookies’ purposes, usage, and related third-party activities available to the user.</li> </ul> <p>Bear in mind that those mentioned above are basic minimum <a href="https://www.iubenda.com/en/help/113755-cookie-control-made-easy-what-is-cookie-control-and-how-to-manage-it">requirements</a>. Cookie banner <a href="https://www.iubenda.com/en/help/113799-the-abcs-of-cookie-text-understanding-its-importance">content</a> requirements may vary from country to country depending on the respective DPA’s views.</p> <figure class="wp-block-image size-large"><a href="https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy.png"><img loading="lazy" decoding="async" width="1024" height="498" src="https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-1024x498.png" alt="basic cookie banner requirements under the gdpr and eprivacy" class="wp-image-39838" srcset="https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-1024x498.png 1024w, https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-300x146.png 300w, https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-768x374.png 768w, https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-1536x748.png 1536w, https://help.iubenda.com/wp-content/uploads/2021/06/basic-cookie-banner-requirements-under-the-gdpr-and-eprivacy-2048x997.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></a></figure> <h3 class="wp-block-heading" id="Implementing-a-cookie-policy">Implementing a cookie policy</h3> <p>The cookie policy must:</p> <ul class="wp-block-list"> <li>indicate the <strong>type of cookies </strong>installed (first-party cookies vs <a href="https://www.iubenda.com/en/help/78246-3-tips-to-thrive-in-the-cookieless-future#what-is-the-cookieless-future" target="_blank" rel="noopener">third-party cookies</a><strong>*</strong> );</li> <li>indicate <strong>all third-parties</strong> that install, manage, or access cookies via your site/app, with a <strong>link to their respective policies</strong>, and any <strong>opt-out forms</strong> (where available);</li> <li>describe – in detail – the <strong>purposes for which cookies are used</strong>;</li> <li>be available in <strong>all languages</strong> in which the service is provided.</li> </ul> <div class="my-5 rounded p-3 bg-fade"> <h5 class="mt-3">💡 What’s the difference between “first-party” and “third-party” cookies?</h5> <p>First-party cookies are those managed directly by you, the owner of the site/app, on the contrary, third-party cookies are managed by third parties and enable services provided by them. Typically, third-party cookies are present when your site/app uses third-party services to incorporate for example images, social media plugins, or advertising.</p> </div> <h3 class="wp-block-heading" id="Blocking-cookies-before-consent">Blocking cookies before consent</h3> <p>In compliance with the general principles of privacy legislation, which prevent the processing before consent, the Cookie Law does not allow the storing of information or the accessing to information <a href="https://www.iubenda.com/en/help/122437-gdpr-data-storage-what-businesses-need-to-know" target="_blank" rel="noopener">stored</a> on user devices before obtaining user consent. <strong>In practice, this means that you may have to employ a form of script blocking prior to user consent.</strong></p> <h3 class="wp-block-heading" id="activeconsent">Consent to cookies</h3> <p><a href="https://www.iubenda.com/en/help/25097-consent-legal-basis-cookies" target="_blank" rel="noopener">Consent to cookies</a> freely given, specific, informed, and explicit, which means that it must be provided via a clear affirmative (opt-in) action. Therefore, if you use mechanisms such as checkboxes, they <strong>must not </strong>be pre-checked. </p> <p>The Working Party <a href="http://ec.europa.eu/justice/article-29/documentation/opinion-recommendation/files/2013/wp208_en.pdf">document</a> on the Cookie Law states:</p> <blockquote class="wp-block-quote font-italic is-layout-flow wp-block-quote-is-layout-flow"> <p>To ensure that a consent mechanism for cookies satisfies the conditions in each Member State such consent mechanism should include each of the main elements <strong>specific information, prior consent, indication of wishes expressed by user’s active behaviour and an ability to choose freely</strong>.</p> </blockquote> <p>Many EU Data Protection Authorities have released guidance on cookies and similar technologies that include advice and recommendations on valid methods to <a href="https://www.iubenda.com/en/help/64467-accept-cookies-meaning" target="_blank" rel="noreferrer noopener">obtain consent</a>.</p> <p class="serif">The Italian DPA has updated guidelines on the use of cookies and other trackers. The guidelines were adopted back in June 2021. <a href="https://www.iubenda.com/en/help/31246-italian-dpa-proposed-cookie-rules-changes-to-scrolling-as-consent-and-more">You can read the summary here</a>.</mark></strong> </p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-caution" id="edpb"> <h5 class="my-2">Caution</h5> <p>The European Data Protection Board (EDPB) has updated their guidelines on consent: <a rel="noreferrer noopener" target="_blank" href="https://edpb.europa.eu/sites/edpb/files/files/file1/edpb_guidelines_202005_consent_en.pdf">Guidelines 05/2020 on consent under Regulation 2016/679</a>. This update is important as it aims to remove any ambiguity on the official position regarding several aspects of cookie usage. Perhaps most significantly, these latest guidelines clearly state that <a href="#freely-give-consent">Cookie Walls</a> are prohibited and that the EDPB does not consider consent via scrolling or continued browsing to be valid.</p> <p><strong>📌To learn more about which EU cookie consent rules apply on a per-country basis, </strong><a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet"><strong>check out our Cookie Consent Cheatsheet here</strong></a>.</p> </div> <p></p> <p>In regards to the refusal of consent or opting-out after consent has been given, the law states that users must be “<strong>given the possibility</strong>” to refuse or withdraw their consent. The Working Party document further elaborates on this point by stating that in regards to withdrawing or refusing consent, you must provide:</p> <ul class="wp-block-list"> <li>information on how users can withdraw consent and the action required to do so;</li> <li>a means by which the user can choose to accept or decline cookies.</li> </ul> <p>This means or mechanism may not have to be hosted directly by you. In some cases under member state law, <a href="https://help.iubenda.com/wp-content/uploads/2018/04/Cookie-Law-Official-Kit-en.pdf">browser settings</a> are considered to be an acceptable means of withdrawing consent. </p> <p class="lead text-primary txt-highlight">The particular consent collection mechanisms considered to be valid may vary by member state</p> <h3 class="wp-block-heading" id="listing">Listing cookies one by one (is it actually required?)</h3> <p>In general, <strong>the directive does not specifically require that you list cookies one by one.</strong> Instead, you are <strong>explicitly required</strong> to clearly state their type, purpose, and if they are third-party cookies, you must also indicate the third party who is managing them and link to the relevant third-party privacy/cookie policy.<br><br>This decision by the Authority is likely deliberate, as to require listing cookies one by one would mean that individual website/app owners would bear the burden of constantly watching over every single third-party cookie, looking for changes that are outside of their control; <strong>this would be largely unreasonable, inefficient and likely unhelpful to users.</strong></p> <p>To further expand on this point, here’s an excerpt from the <a href="https://ico.org.uk/media/for-organisations/documents/1545/cookies_guidance.pdf">ICO’s Cookie Guide</a>:</p> <blockquote class="wp-block-quote font-italic is-layout-flow wp-block-quote-is-layout-flow"> <p>It could be an option to provide long lists of all cookies implemented, but <strong>for most users a broader explanation of the way cookies operate and of the categories of cookies used will be helpful</strong>. A description of the types of things analytical cookies are used for on the site will be more likely to satisfy the requirements than simply listing all the cookies you use with basic references to their function.</p> </blockquote> <p>This sentiment is even further elaborated upon by the Italian Data Protection Authority (the <em>Garante Privacy</em>) which expressly <a href="http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/3167654">states</a>:</p> <blockquote class="wp-block-quote font-italic is-layout-flow wp-block-quote-is-layout-flow"> <p>There are several reasons why it would appear impossible to require a publisher to provide information on and obtain consent for the installation of cookies on his own website also with regard to those installed by “third parties”.</p> <p>In the first place, a publisher would be required to always be equipped with the tools and the legal and business skills to take upon himself the obligations of third parties – thus, the publisher would be required to check, from time to time, that what is declared by the third parties corresponds to the purposes they are actually aiming at via their cookies. This is a daunting task because a publisher often has no direct contacts with all the third parties installing cookies via his website, nor does he/she know the logic underlying the respective processing.</p> <p>Furthermore, it is not seldom the case that licensees step in between a publisher and the said third parties, which makes it ultimately highly difficult for the publisher to keep track of the activities of all the stakeholders.</p> <p>Secondly, third parties’ cookies might be modified by the third parties with time, and it would prove rather dysfunctional to require publishers to keep track also of these subsequent changes.</p> <p>Furthermore, one should also consider that publishers – a category including natural persons and SMEs – are often the “weaker” party in this context. Conversely, third parties are usually large companies of substantial economic import that work as a rule with several publishers, so that one publisher may often have to do with a considerable number of third parties.</p> <p>For all of the above reasons, this DPA is of the opinion that publishers may not be required to include, on the home page of their websites, also the notices relating to the cookies installed by third parties via the publishers’ websites.</p> </blockquote> <p>You can read more about this <a href="https://www.iubenda.com/en/help/6282-legal-sources-third-party-cookie-names-opt-out-requirements">here</a>.</p> <h3 class="wp-block-heading" id="freely-give-consent">“Freely given” consent and the prohibition of <span data-elevio-inline="622">cookie walls</span></h3> <p>The law states that the consent collected must be freely given by the user in order for it to be considered valid. Using coercive methods to obtain consent can make the consent collected invalid. The law does make some concessions (within reason) in cases where the actual ability to provide particular site services is directly affected by the consent or lack thereof.</p> <p>The Working Party <a href="http://ec.europa.eu/justice/article-29/documentation/opinion-recommendation/files/2013/wp208_en.pdf">document</a> states:</p> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p><em>Websites should not make conditional “general access” to the site on acceptance of all cookies but <strong>can only limit certain content</strong> if the user does not consent to cookies.</em></p> </blockquote> <p>Therefore, while certain content (within legitimate reason) can be restricted based on cookie preferences, users’ ability to generally access your site must not be coerced or conditional upon their consent. </p> <p>In this respect, bear in mind that, in their guidelines and recommendations, <a href="https://www.iubenda.com/en/help/24487-cookie-walls-gdpr">the EDPB, as well as several EU DPAs, have explicitly prohibited the use of the so-called “cookie walls” </a>based on a “take it or leave it approach” that requires users to necessarily provide their consent to access an online service’s content. <strong>Cookie walls are considered invalid since the user has no genuine choice.</strong></p> <div class="my-4 rounded p-3 bg-fade"> <p><span class="badge badge-pill badge-warning text-uppercase sans-serif">Update</span> The Italian DPA (Garante Privacy) stated in its <a href="https://www.garanteprivacy.it/home/docweb/-/docweb-display/docweb/9677876">latest Guidelines on cookies and other tracking tools</a> that it currently prohibits the use of the cookie wall <strong>unless </strong>the website gives the user an equivalent alternative to access the content or services without providing consent to cookies or other tracking mechanisms, which will need to be assessed case-by-case. </p><p>We are following the developments on the matter since the <a href="https://www.garanteprivacy.it/home/docweb/-/docweb-display/docweb/9815415">Garante published a press release </a>to say that it’s analysing this solution as implemented by some Italian publishers. </p><p>iubenda will, as always, be following this evolving case and keep you updated with any new decisions. </p> </div> <h3 class="wp-block-heading" id="exemptions">Exemptions to the consent requirement</h3> <p>The Cookie Law envisages two exemptions to the consent requirement, namely:<br></p> <ul class="wp-block-list"> <li>the <strong>communication exemption</strong> which applies to cookies and other trackers whose<strong> sole purpose is for carrying out the transmission of a communication</strong> over a network (e.g. to identify the communication endpoints; to allow data items to be exchanged in their intended order; to detect transmission errors or data loss);</li> </ul> <p><strong>Example</strong>: you use a load balancing cookie to distribute network traffic across different servers. The cookie’s sole purpose is identifying one of the servers (i.e. a communication endpoint) and as such, it falls under the communication exemption.</p> <ul class="wp-block-list"> <li>the <strong>strictly necessary exemption </strong>which applies<strong> </strong>to cookies and other trackers <strong>essential to provide an ‘information society service’ </strong>(i.e. a service delivered over the internet, such as a site or an app) <strong>requested by the user.</strong></li> </ul> <p><strong>Example</strong>: your <a href="https://www.iubenda.com/en/help/121995-best-ecommerce-platforms-for-startups" target="_blank" rel="noopener">e-commerce</a> site uses a session cookie that allows users to “hold” items in their cart while they’re using the site or for the duration of a session. In this scenario, the cookie is necessary for the functioning of the purchasing service that was explicitly requested by the user when they indicate that they would like to add the item to the cart. Similarly, cookies used to remember a user’s language preferences can fall within the necessary exemption.<br><br>It’s critical to note that <strong>even where these exceptions to the consent requirement apply, you’ll still need to inform the user of your use of cookies and similar technologies via a cookie policy</strong>. The banner is not necessarily required in these specific instances if the cookie policy is easily accessible and visible from every page of the site.<br><br><strong>Are cookies and other trackers used for analytics purposes likely to meet an exemption?</strong><br><br>There is not a straight answer. Indeed, EU Data Protection Authorities have different interpretations on this. For example, according to UK ICO’s guidelines the analytics cookies do not fall within the strictly necessary exemption and consequently always require consent. The Belgian and Irish DPAs have similar opinions. On the contrary, in the French, German, Dutch, and Italian DPAs’ views analytics cookies can fall within the strictly necessary exemption in so far as specific circumstances are met (e.g. they are first-party cookies, opt-out are anonymized, cross-tracking is not enabled). To conclude, you should carefully check what <a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet">rules apply to analytics cookies</a> in your country of reference.</p> <h3 class="wp-block-heading" id="How-often-can-consent-be-collected">How often can consent be collected and the banner re-shown?</h3> <p>After having shown the cookie banner at the user’s first visit, you don’t have to repeat showing the banner at every visit of that user. However, you should consider giving users the option to resurface the banner should they need to change their preferences. </p> <p>If the user has not given consent or has given consent only for the use of certain cookies, the banner shall not be re-presented except in the following specific cases:</p> <ul class="wp-block-list"> <li>when one or more conditions of the processing significantly change, e.g. ‘third parties;</li> <li>when it is impossible for the provider to know whether a technical cookie has already been placed on the user’s device (e.g., when the user deletes cookies);</li> <li>when at least six months have elapsed since the previous presentation of the banner.</li> </ul> <p>There are many reasons why you may need to provide users with the option to withdraw consent. Some Data Protection Authorities require that users have easy access to updating their preferences. For example, the Italian DPA (the Garante) suggests providing an icon always visible during navigation that summarises the user’s choices. For further information on this and to see what other DPAs require, check out our<a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet"> GDPR Cookie Consent Cheatsheet</a>. It’s worth highlighting that this is also a point of focus for privacy NGOs such as <a href="https://www.iubenda.com/en/help/65455-noyb-cookie-complaints-what-you-need-to-know#noyb-compliance-checklist">Noyb</a>, which requires that users are given a way to withdraw consent. </p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-note"> <p>Make sure you are giving your users the possibility to reopen your cookie banner by <strong>enabling the privacy widget</strong> in your Privacy Controls and Cookie Solution.</p> </div> <div class="wp-block-image"> <figure class="aligncenter size-full is-resized"><img loading="lazy" decoding="async" width="956" height="974" src="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-08-31-at-12.41.31-1.png" alt="" class="wp-image-76269" style="width:376px;height:383px" srcset="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-08-31-at-12.41.31-1.png 956w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-08-31-at-12.41.31-1-294x300.png 294w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-08-31-at-12.41.31-1-768x782.png 768w" sizes="(max-width: 956px) 100vw, 956px" /></figure></div> <p><br><br>You should also take into consideration that there are a number of reasons and circumstances that may trigger the need to ask visitors to “reconsent” and consequently resurface the banner.</p> <p><br>A practical example is when you are using a new non-exempt third-party cookie. In such a situation you will need to obtain fresh consent since the consent previously gathered from the user would apply only to those third-parties that you declared at the original time of collection.<br><br>In order to help you with this requirement, we give you the possibility to easily refresh the consent collection at each cookie policy update.</p> <figure class="wp-block-image size-full is-resized"><img loading="lazy" decoding="async" width="876" height="494" src="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.28.16-1.png" alt="" class="wp-image-76506" style="width:473px;height:266px" srcset="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.28.16-1.png 876w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.28.16-1-300x169.png 300w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.28.16-1-768x433.png 768w" sizes="(max-width: 876px) 100vw, 876px" /></figure> <p>Note that some EU DPAs have specified what can be considered a reasonable period of time for cookie consent validity (for example according to the French DPA, 6 months is considered a reasonable period of time). Our Privacy Controls and Cookie Solution enables you to easily set this time frame. To learn more about cookie consent validity timelines, see our <a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet"><strong>Cookie Consent Cheatsheet.</strong></a></p> <div class="wp-block-image"> <figure class="aligncenter size-full is-resized"><img loading="lazy" decoding="async" width="878" height="434" src="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.29.59.png" alt="" class="wp-image-76513" style="width:489px;height:241px" srcset="https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.29.59.png 878w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.29.59-300x148.png 300w, https://help.iubenda.com/wp-content/uploads/2022/09/Screenshot-2022-09-09-at-15.29.59-768x380.png 768w" sizes="(max-width: 878px) 100vw, 878px" /></figure></div> <h3 class="wp-block-heading" id="records">Records of consent</h3> <p>While the Cookie Law does not explicitly require that records of consent be kept as cookies do process personal data, GDPR consent-related principles, including those regarding <a href="https://www.iubenda.com/en/help/5428-gdpr-guide#records-of-consent">proof of consent</a>, generally apply.<br><br>The <strong>Cookie and Consent Preference Log</strong> is now available in our Privacy Controls and Cookie Solution. Simply integrate <a href="https://www.iubenda.com/en/help/1177-cookie-solution-getting-started#cpl" target="_blank" rel="noopener">this feature</a> with one click, and you can easily store and manage GDPR proofs of your users’ consent.</p> <h2 class="wp-block-heading heading-icon heading-icon--iubenda" id="solution">How iubenda can help you manage cookie consent</h2>  <div class="pt-0 pb-5 mb-5"> <script nonce="5e403acf070c217b29ba70e8018057932722af24b5fb4e4c0524f82bcf2f3d66" src="https://fast.wistia.com/embed/medias/08uqdooeb1.jsonp" async=""></script><script nonce="5e403acf070c217b29ba70e8018057932722af24b5fb4e4c0524f82bcf2f3d66" src="https://fast.wistia.com/assets/external/E-v1.js" async=""></script><div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><span class="wistia_embed wistia_async_08uqdooeb1 popover=true popoverAnimateThumbnail=true videoFoam=true" style="display:inline-block;height:100%;position:relative;width:100%"> </span></div></div> </div> <p>Our comprehensive <a href="https://www.iubenda.com/en/cookie-solution">cookie management solution</a> <strong>simplifies compliance</strong> with provisions of the EU Cookie Law. As an IAB verified <a href="https://www.iubenda.com/en/help/22507-consent-management-platform" target="_blank" rel="noopener">Consent Management Platform</a> (CMP) our Privacy Controls and Cookie Solution <a href="https://www.iubenda.com/en/help/7440-iab-framework-cmp#revenue">allows you to meet industry standards</a> and pass consent preferences to advertisers in a compliant way.</p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-note"> <p>💡WordPress user? See our <a href="https://wordpress.org/plugins/iubenda-cookie-law-solution/" target="_blank" rel="noopener">EU cookie law plugin</a>. <br>Not using WordPress? Continue reading below</p> </div> <p>Our solution works for all websites and apps, and allows you to:</p> <ul class="wp-block-list"> <li>easily inform users via <strong>cookie banner</strong> and a dedicated <strong>cookie policy</strong> page (which is automatically linked to your <a href="https://www.iubenda.com/en/help/6187-what-should-be-in-a-privacy-policy" target="_blank" rel="noopener">privacy policy</a> and integrates what’s necessary for Cookie Law compliance);</li> <li>obtain and save <strong>cookie consent</strong> settings;</li> <li>collect granular, per purpose consent;</li> <li>preventively <strong>block scripts prior to consent</strong>;</li> <li>apply<a href="https://www.iubenda.com/en/help/7440-iab-framework-cmp"> IAB’s TCF </a>with a single click;</li> <li>store <strong>proofs of users’ preferences</strong> via <a href="https://www.iubenda.com/en/help/1177-cookie-solution-getting-started#cpl" target="_blank" rel="noopener">the Cookie and Consent Preference Log</a>.</li> </ul> <p>Our Privacy Controls and Cookie Solution adequately <strong>informs the user</strong> of:</p> <ul class="wp-block-list"> <li>potential cookies, their purpose and how they’re used;</li> <li>third-party cookies, their purpose (and directly links to the relevant third-party policies);</li> <li>their (various) options in regards to <strong>opting-in</strong>/providing consent and <strong>opting-out</strong>/withdrawing consent;</li> <li>which action will signify consent;</li> <li>how they can manage their cookie preferences.</li> </ul> <p><span id="priorblocking">It</span> <strong>gives you further options</strong> to:</p> <ul class="wp-block-list"> <li>Choose between “with prior consent” (script blocking prior to user consent and reactivation after consent) or “no prior consent” (no prior script blocking); using the “with prior consent” option ensures that <strong>before</strong> providing consent, <strong>the user can open the cookie policy and opt-out of any of the tracking scripts</strong> by using the opt-out tools provided by each third party. Remember <strong>script blocking prior to consent is required in some regions including the EU</strong>.</li> <li>Add explicit “Accept” and “Reject” buttons as required under some member state laws.</li> <li><strong><a href="https://www.iubenda.com/en/help/3831">Customize the location and look of your cookie notice</a>, e.g. changing banner colors to match your website, applying your logo, and custom branding.</strong></li> <li>Keep track of and<strong> save consent settings</strong> for each user for up to 12 months from the last site visit, as legally required.</li> <li>Easily embed into your site. Choose between directly pasting the embed code into the head section of your site’s pages or using a plugin (currently we have plugins available for <a href="https://www.iubenda.com/en/help/1215">WordPress</a>, <a href="https://www.iubenda.com/en/help/1323">Joomla!</a>, <a href="https://www.iubenda.com/en/help/4338">PrestaShop</a> and <a href="https://www.iubenda.com/en/help/9591">Magento</a>).</li> </ul> <div class="text-center my-5 py-5 hide-from-amp hide-from-amp"> <h2 data-toc-skip="">Manage cookie consent with the Privacy Controls and Cookie Solution</h2> <p class="mt-2 mb-3">Easy to run, fast and customizable</p> <a class="btn btn-xl btn-primary text-white px-5 py-3 mt-2 text-lg sans-serif lightbox" href="https://www.iubenda.com/en/start-generating?redirectUrl=%2Fen%2Fcookie_solutions%2Fnew%3Fsite_id%3D%25%7BsiteId%7D&wizard=true" data-modal-size="large">Generate a cookie banner</a> </div> <h2 class="wp-block-heading" id="faqs">FAQs: </h2> <div itemscope itemtype="https://schema.org/FAQPage"> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">What are cookies?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Cookies are small text files that are stored on a user’s device (such as a computer or smartphone) when they visit a website. These files contain data that helps the website remember information about the user, such as their preferences and browsing history.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">What is cookie consent?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Cookie consent refers to the act of obtaining permission from website visitors before placing cookies on their devices. It is a legal requirement in many jurisdictions to obtain explicit consent from users for the use of cookies.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">Do I need a cookie policy on my website?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Yes, it is advisable to have a cookie policy on your website <a href="https://www.iubenda.com/en/help/135100-cookie-scanner" target="_blank" rel="noopener">if you use cookies</a>. A cookie policy is a document that explains to users how your website uses cookies, what types of cookies are used, and how users can manage their cookie preferences. <a href="https://www.iubenda.com/en/help/152774-choosing-the-best-cookie-audit-tool" target="_blank" rel="noopener">It helps fulfill legal requirements</a> and provides transparency to your website visitors.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">What are the requirements for cookie consent?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>The specific requirements for cookie consent may vary depending on the applicable laws in your jurisdiction. However, some common elements of cookie consent include:</p> <ul> <li>Obtaining explicit consent from users before placing non-essential cookies.</li> <li>Providing clear and understandable information about the purpose of cookies.</li> <li>Giving users the option to accept or reject cookies, including specific cookie categories.</li> <li>Allowing users to easily change their cookie preferences or withdraw consent at any time.</li> </ul> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">What are cookie consent popups?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Cookie consent popups are a common method used by websites to obtain user consent for the use of cookies. When a user visits a website for the first time, a popup or banner appears, typically at the bottom or top of the page, informing the user about the use of cookies and giving them options to accept or reject them.</p> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name">Can you provide examples of cookie consent?</h3> <div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>Examples of <a href="https://www.iubenda.com/en/help/149334-the-ultimate-guide-to-mastering-cookie-consent-manager" target="_blank" rel="noopener">cookie consent implementation</a> can vary based on design and functionality, but some common examples include:</p> <ul> <li>A banner at the top of a website that notifies users about the use of cookies and provides a link to the cookie policy.</li> <li>A popup window that appears when a user lands on a website, giving them options to accept or reject cookies.</li> <li>A cookie consent widget integrated into the website’s footer or sidebar, allowing users to manage their preferences at any time.</li> </ul> </div> </div> </div> </div> <h3 data-toc-skip="">See also</h3> <ul class="wp-block-list"> <li><a href="https://www.iubenda.com/en/help/1177">iubenda Privacy Controls and Cookie Solution – Introduction and Getting Started</a></li> <li><a href="https://www.iubenda.com/en/help/23672-gdpr-cookie-consent-cheatsheet">GDPR Cookie Consent Cheatsheet</a> </li> <li><a href="https://www.iubenda.com/en/help/3831">How to Customize the Look and Behavior of the Cookie Banner</a></li> <li><a href="https://www.iubenda.com/en/help/64382-how-to-manage-cookies-consent-on-wordpress">How to manage cookie consent on WordPress</a></li> </ul> </div> <div class="help-tpl__still-questions-section mt-5 pt-5"> <h4 class="mb-3">Still have questions?</h4> <a href="/en/help/13053" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block mb-2 mb-lg-0">Attend one of our free webinars</a> <a href="mailto:info@iubenda.com" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block mb-2 mb-lg-0" data-elevio-module="2" data-elevio-style="nothing">Email us</a> <a href="#" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block" data-elevio-module="9" data-elevio-style="nothing">Live chat</a> </div> </div>  </div> </div> </section> <script nonce="5e403acf070c217b29ba70e8018057932722af24b5fb4e4c0524f82bcf2f3d66"> //<![CDATA[ // Swiftype search is always loaded, rather than only when purpose 3 is not granted, providing a fallback in case CS fails to load. 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