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Bộ phận hỗ trợ chính thức của Apple
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1.1543h.0703v-1.043h1.0195v6.2285c0 1.4121-1.0898 2.3145-2.8125 2.3145-1.5234 0-2.4961-.6855-2.6543-1.7227zm4.4824-3.8672v-.0117c0-1.2539-.709-2.1504-1.875-2.1504-1.1719 0-1.8281.8965-1.8281 2.1504v.0117c0 1.2539.6562 2.1328 1.8281 2.1328s1.875-.8789 1.875-2.1328z"></path></svg></span><span class="globalnav-link-text">Cửa Hàng</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 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data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 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2.912 3.27s2.912-1.242 2.912-3.27c0-2.033-1.113-3.269-2.912-3.269zm-17.071 6.427h1.008v-6.316h-1.008zm-.199-8.238c0-.387.317-.703.703-.703.387 0 .703.316.703.703s-.316.703-.703.703c-.386 0-.703-.316-.703-.703zm-6.137 4.922 1.324-3.773h.093l1.325 3.773zm1.892-5.139h-1.043l-3.117 8.455h1.107l.85-2.42h3.363l.85 2.42h1.107zm14.868 4.5h-1.864v-3.562h1.864c1.224 0 1.898.639 1.898 1.799 0 1.119-.697 1.763-1.898 1.763zm.275-4.5h-3.193v8.455h1.054v-3.017h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.612-1.107-2.737-2.707-2.737z"></path></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV và Nhà" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 53 44" width="53" xmlns="http://www.w3.org/2000/svg"><path d="m3.2754 18.4941h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059h-1.0547zm4.6143-.9492h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551h-1.043zm11.4912 6.2051v-.0117c0-1.0254.5566-1.8047 1.6992-2.3672l.3105-.1523c-.791-.8789-1.0664-1.3945-1.0664-1.9746v-.0117c0-1.0781.9199-1.8867 2.1562-1.8867 1.248 0 2.1562.7969 2.1562 1.8984v.0117c0 .832-.4863 1.4648-1.8281 2.1797l2.0742 2.2148c.2988-.6211.4395-1.3887.4395-2.2148v-.1465h.9844v.1523c0 1.1543-.2285 2.1797-.7031 2.9766l1.4766 1.5762v.0059h-1.3242l-.75-.8262c-.6562.6211-1.5703.9844-2.7656.9844-1.6816 0-2.8594-.9961-2.8594-2.4082zm2.9531 1.5176c.8613 0 1.5293-.3047 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0 1.793-.6797 1.793-1.582v-.5742l-1.6875.1055c-.9609.0586-1.3828.3984-1.3828 1.0254v.0117c0 .6387.5449 1.0137 1.2773 1.0137z"></path></svg></span><span class="globalnav-link-text">TV & Nhà</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Giải Trí" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 39 44" width="39" xmlns="http://www.w3.org/2000/svg"><path d="m.75 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1.0137 1.2773 1.0137zm-.0703-6.4863c.4336-.2988.627-.5566.627-.7793 0-.3047-.3809-.4746-.8672-.4746-.2344 0-.3809.0234-.4863.0469v-.6738c.1172-.0527.4219-.1055.75-.1055.7969 0 1.4531.4688 1.4531 1.0605 0 .3809-.2109.6797-.6797.9902h-.7969v-.0645zm4.4629-.9785c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm.1875 1.9219h1.0195v6.3164h-1.0195zm8.4023-1.1895h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059h-1.0547zm4.2803 1.1895h1.0195v.9375h.0938c.2402-.6621.832-1.0488 1.6875-1.0488.1934 0 .4102.0234.5098.041v.9902c-.2109-.0352-.4043-.0586-.627-.0586-.9727 0-1.6641.6152-1.6641 1.541v3.9141h-1.0195zm4.4736 0h1.0195v6.3164h-1.0195zm.0117-.8789 1.0371-1.9922h1.207l-1.3535 1.9922z"></path></svg></span><span class="globalnav-link-text">Giải Trí</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Phụ Kiện" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 49 44" width="49" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h3.1875c1.5879 0 2.7129 1.0957 2.7129 2.7012v.0117c0 1.6055-1.125 2.7246-2.7129 2.7246h-2.1328v3.0176h-1.0547zm1.0547.9375v3.5625h1.8633c1.207 0 1.9043-.6621 1.9043-1.7754v-.0117c0-1.1133-.6973-1.7754-1.9043-1.7754zm6.3779-1.3066h1.0195v3.457h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm6.8232 6.5977v-4.0898h1.0195v3.8438c0 1.1367.4102 1.6816 1.418 1.6816 1.1133 0 1.7051-.6797 1.7051-1.7871v-3.7383h1.0195v6.3164h-1.0195v-.9434h-.0938c-.3105.6738-.9492 1.0547-1.875 1.0547-1.4355 0-2.1738-.8438-2.1738-2.3379zm1.875 4.1484c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm8.4502-10.377h1.0547v4.1074h.0938l3.7031-4.1074h1.3242l-3.3809 3.6504 3.6914 4.8047h-1.3652l-3.0527-4.0723-1.0137 1.1191v2.9531h-1.0547v-8.4551zm7.4912.2168c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm.1875 1.9219h1.0195v6.3164h-1.0195zm2.5049 3.1816v-.0059c0-1.9512 1.1133-3.2871 2.8301-3.2871s2.7598 1.2773 2.7598 3.1641v.3984h-4.5469c.0293 1.3066.75 2.0684 1.875 2.0684.8555 0 1.3828-.4043 1.5527-.7852l.0234-.0527h1.0195l-.0117.0469c-.2168.8555-1.1191 1.6992-2.6074 1.6992-1.8047 0-2.8945-1.2656-2.8945-3.2461zm2.2324-6.0527h1.2305l1.418 1.9922h-1.0781l-.9082-1.3301h-.0938l-.9082 1.3301h-1.0781l1.418-1.9922zm-1.1719 5.5078h3.4922c-.1055-1.248-.7969-1.8398-1.7285-1.8398-.9375 0-1.6523.6387-1.7637 1.8398zm1.0898 5.6016c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm4.9014-8.2383h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195z"></path></svg></span><span class="globalnav-link-text">Phụ Kiện</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/vi-vn" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" aria-label="Hỗ Trợ" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h1.0547v3.6562h4.6406v-3.6562h1.0547v8.4551h-1.0547v-3.8496h-4.6406v3.8496h-1.0547zm8.3408 5.3027v-.0117c0-2.0273 1.1133-3.2637 2.9121-3.2637s2.9121 1.2363 2.9121 3.2637v.0117c0 2.0215-1.1133 3.2637-2.9121 3.2637s-2.9121-1.2422-2.9121-3.2637zm2.4023-5.6426h1.0195l1.459 1.7578h-.9492l-1.0195-1.2305-1.0195 1.2305h-.9492l1.459-1.7578zm.5508-.8789-.2402-.1992c-.2168-.1758-.4336-.334-.6152-.334-.2637 0-.3867.2461-.3867.7559v.1055h-.7031v-.1172c0-.9902.3691-1.4883.9961-1.4883.3457 0 .6387.1465.8672.3398l.2402.1992c.2227.1875.4336.334.6152.334.2637 0 .3867-.2461.3867-.7559v-.1055h.7031v.1172c0 .9902-.3691 1.4883-.9961 1.4883-.3457 0-.6387-.1465-.8672-.3398zm1.8281 6.5215v-.0117c0-1.4941-.6738-2.3613-1.8691-2.3613s-1.8691.8672-1.8691 2.3613v.0117c0 1.4883.6738 2.3613 1.8691 2.3613s1.8691-.873 1.8691-2.3613zm8.0869-4.3535h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059h-1.0547zm4.2803 1.1895h1.0195v.9375h.0938c.2402-.6621.832-1.0488 1.6875-1.0488.1934 0 .4102.0234.5098.041v.9902c-.2109-.0352-.4043-.0586-.627-.0586-.9727 0-1.6641.6152-1.6641 1.541v3.9141h-1.0195zm3.958 3.1641v-.0117c0-2.0273 1.1133-3.2637 2.9121-3.2637 1.7344-.0527 2.0215-.5801 2.0391-1.6582h.9492c-.0176 1.2598-.3691 1.8457-1.3184 2.127.791.5332 1.2422 1.5059 1.2422 2.7949v.0117c0 2.0215-1.1133 3.2637-2.9121 3.2637s-2.9121-1.2422-2.9121-3.2637zm4.7812 0v-.0117c0-1.4941-.6738-2.3613-1.8691-2.3613s-1.8691.8672-1.8691 2.3613v.0117c0 1.4883.6738 2.3613 1.8691 2.3613s1.8691-.873 1.8691-2.3613zm-2.5723 5.0742c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031z"></path></svg></span><span class="globalnav-link-text">Hỗ Trợ</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Tìm kiếm trên apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="/kb/index?page=search&locale=vi_VN" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Tìm kiếm trên apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Tìm kiếm trên apple.com" aria-label="Tìm kiếm trên apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Xóa tìm kiếm" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 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class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="total results" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="https://www.apple.com/vn/shop/goto/bag" aria-label="Giỏ Hàng" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag analytics-exitlink"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 -1.0166 1.0171h-8.7069a1.0182 1.0182 0 0 1 -1.0165-1.0171v-7.7155a1.0178 1.0178 0 0 1 1.0166-1.0166h8.707a1.0178 1.0178 0 0 1 1.0164 1.0166z"></path></svg></span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m13.4575 16.9268h-1.1353a3.8394 3.8394 0 0 0 -7.6444 0h-1.1353a2.6032 2.6032 0 0 0 -2.6 2.6v8.9232a2.6032 2.6032 0 0 0 2.6 2.6h9.915a2.6032 2.6032 0 0 0 2.6-2.6v-8.9231a2.6032 2.6032 0 0 0 -2.6-2.6001zm-4.9575-2.2768a2.658 2.658 0 0 1 2.6221 2.2764h-5.2442a2.658 2.658 0 0 1 2.6221-2.2764zm6.3574 13.8a1.4014 1.4014 0 0 1 -1.4 1.4h-9.9149a1.4014 1.4014 0 0 1 -1.4-1.4v-8.9231a1.4014 1.4014 0 0 1 1.4-1.4h9.915a1.4014 1.4014 0 0 1 1.4 1.4z"></path></svg></span></a><span aria-hidden="true" data-analytics-title="open - bag" class="globalnav-bag-badge"><span class="globalnav-bag-badge-separator"></span><span class="globalnav-bag-badge-number">0</span><span class="globalnav-bag-badge-unit">+</span></span></div><div id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"></div></div></div></li></ul><div class="globalnav-menutrigger"><button id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" 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height=\"10\" viewBox=\"0 0 10 10\" width=\"10\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m4.6725 6.635-2.655-2.667a.445.445 0 0 1 -.123-.304.4331.4331 0 0 1 .427-.439h.006a.447.447 0 0 1 .316.135l2.357 2.365 2.356-2.365a.458.458 0 0 1 .316-.135.433.433 0 0 1 .433.433v.006a.4189.4189 0 0 1 -.123.3l-2.655 2.671a.4451.4451 0 0 1 -.327.14.464.464 0 0 1 -.328-.14z\"></path></svg>"},{"name":"compact","assetInline":"<svg height=\"48\" viewBox=\"0 0 9 48\" width=\"9\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m7.4382 24.0621-6.5581-6.4238c-.2368-.2319-.2407-.6118-.0088-.8486.2324-.2373.6123-.2407.8486-.0088l7 6.8569c.1157.1138.1807.2695.1802.4316-.001.1621-.0674.3174-.1846.4297l-7 6.7242c-.1162.1118-.2661.1675-.4155.1675-.1577 0-.3149-.062-.4326-.1846-.2295-.2388-.2222-.6187.0171-.8481l6.5537-6.2959z\"></path></svg>"}]}},"textDirection":"ltr","wwwDomain":"www.apple.com","searchUrlPath":"/vn/search","storeUrlPath":"/vn","hasAbsoluteUrls":true,"hasShopRedirectUrls":false,"analyticsType":"support","storeApiKey":"","submenuApiUrl":"https://www.apple.com/api-www/global-elements/global-header/v1/flyouts"},"config":{"acGlobalHeaderVersion":"ac-globalheader-183-20240326-144320"}}}</script> <script type="text/javascript" src="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.umd.js"></script><div id="supportsThreeD"></div> <div class="main" data-env='live' data-edit-mode='false' role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class='as-banner-cont'> <div class='as-banner-image as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Hỗ trợ của Apple</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/vi-vn/iphone" href="/vi-vn/iphone"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-iphone-tn_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="Hỗ trợ về iPhone">iPhone</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/vi-vn/mac" href="/vi-vn/mac"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-tn_2x.png" alt="" width="110" class="" height="66"></div> <span aria-label="Hỗ trợ dành cho máy Mac">Mac</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad" data-analytics-link-url="/vi-vn/ipad" href="/vi-vn/ipad"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png" alt="" width="68" class="" height="48"></div> <span aria-label="Hỗ trợ về iPad">iPad</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Watch" data-analytics-link-url="/vi-vn/watch" href="/vi-vn/watch"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch-_2x.png" alt="" width="42" class="" height="68"></div> <span aria-label="Hỗ trợ về Apple Watch">Watch</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods" data-analytics-link-url="/vi-vn/airpods" href="/vi-vn/airpods"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png" alt="" width="66" class="" height="60"></div> <span aria-label="Hỗ trợ về AirPods">AirPods</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music" data-analytics-link-url="/vi-vn/music" href="/vi-vn/music"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-music_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Hỗ trợ về Nhạc">Nhạc</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV" data-analytics-link-url="/vi-vn/tv" href="/vi-vn/tv"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png" alt="" width="72" class="" height="68"></div> <span aria-label="Hỗ trợ về TV">TV</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple Account password" data-analytics-link-url="/vi-vn/HT201487" href="/vi-vn/HT201487"><div aria-label="Quên mật khẩu Tài khoản Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Quên mật khẩu Tài khoản Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/vi-vn/repair" href="/vi-vn/repair"><div aria-label="Dịch vụ sửa chữa của Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Dịch vụ sửa chữa của Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/vi-vn/billing" href="/vi-vn/billing"><div aria-label="Thanh toán và đăng ký" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Thanh toán và đăng ký</p></div></a></div> </div> <div class="as-richtext-wrapper as-richtext-elevated as-callout-wrapper"> <div class="row justify-content-center"> <div class="column large-12 medium-12 small-12 as-richtext as-callout as-callout-gray"> <p class="as-center">Cách lọc và chặn tin nhắn không mong muốn. <a href="/vi-vn/HT201229">Tìm hiểu thêm</a></p> </div> </div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Tìm kiếm các chủ đề khác</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='Liên kết nhanh' data-suggested-results-heading='Tìm kiếm được gợi ý' onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="vi_VN"> <label for="as-search-input" class="a11y"> Tìm kiếm hỗ trợ</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">Hãy nhập để hiển thị danh sách các lựa chọn.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Tìm kiếm hỗ trợ</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Xóa nội dung tìm kiếm</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-no-results"> <!-- handlebar template goes here--> </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--1up as-fullbleed"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Nhận hỗ trợ</h2><div class="as-richtext"><p>Hãy cung cấp một vài thông tin chi tiết để chúng tôi đưa ra giải pháp tốt nhất cho bạn. 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