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target="_self"> <div class="promo-icon icon-circle"> <span class="fa-lg"> <i class="fa mda-icon-appointments mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> Request appointment </a> </div> <div class="button-block sticky-mychart-btn"> <a href="https://my.mdanderson.org" class="appt-sticky-cta" target="_blank"> <div class="promo-icon icon-circle"> <span class="fa-lg"> <i class="fa mda-icon-user mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> MyChart </a> </div> </div> <section class="col-content-wrapper"> <div class="col-sidebar"> <div id="sidebar">  <div id="sidebar-nav"> <div id="jump-menu-label"> <span class="jump-menu-label-text">Jump To: </span> <a id="jump-menu-toggle" aria-label="Open jump menu" role="button" href="#"><div class="mobile-menu-container"><i class="fa mda-icon-menu fa-lg"></i></div></a> </div> <a class="sidebar-back" href="https://www.mdanderson.org/about-md-anderson.html"><i class="fa fa-angle-left"></i>Back</a> <ul class="parent-level"> <li class="parent-link"><a href="https://www.mdanderson.org/about-md-anderson/contact-us.html">Contact Us</a> <ul class="child-level"> <li><a href="https://www.mdanderson.org/about-md-anderson/contact-us/askmdanderson.html">askMDAnderson</a></li> </ul></li> </ul> </div>  </div> <div id="sidebar_left_box"> <div class="section"></div><div class="iparys_inherited"></div> </div> </div> <div class="col-content"> <section class="social-share-component bleed-top bleed-bottom"> <div> <script src="https://platform-api.sharethis.com/js/sharethis.js#property=646f824258d85b001927bb6e&product=inline-share-buttons&source=platform" async></script> <div id="share-tools-inline-buttons"></div> <script>document.addEventListener('DOMContentLoaded',function(){if(window.__sharethis__){window.__sharethis__.load('inline-share-buttons',{alignment:'left',id:'share-tools-inline-buttons',enabled:true,font_size:11,padding:8,radius:5,networks:['twitter','facebook','linkedin','pinterest','email'],size:32,show_mobile_buttons:true,spacing:2,language:"en"});var sharingButtons=document.querySelectorAll('.st-btn');sharingButtons.forEach(function(button){button.setAttribute('role','link');button.setAttribute('aria-label','Share on '+button.getAttribute('data-network'));});}});</script> </div> </section> <div class="social-share-padding"> <section class="bleed-top"> <div class="col-single"> <div class="module m-bleed-bottom"> <div class="headline"> <p class="headline-content mda-hide-md">Whether you are looking for directions to one of our locations, need information about appointments or have insurance questions, our health information specialists are ready to help.</p> <p class="headline-content-mobile mda-show-md">Whether you are looking for directions to one of our locations, need information about appointments or have insurance questions, our health information specialists are ready to help.</p> </div> </div> </div> </section>  <section class=" highlight " data-transition="fadeIn"> <div class="table table-3col "> <div class="cell-t "> <div class="module "> <a href="https://www.mdanderson.org/about-md-anderson/contact-us/askmdanderson.html" target="_self"> <div class="promo promo-simple promo-icon-red promo-text-center "> <div class="promo-icon-header-wrapper"> <div class="promo-icon icon-circle" aria-hidden="true"> <span class="fa-stack fa-3x"> <i class="fa mda-icon-call-stroke mda-stack-1x mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> <div class="promo-header"> <h3 class="title minion-heading heading-center"> Call Us </h3> </div> </div> <div class="promo-text"> <div class="body promo-text-normal"> <p>Our <a href="/about-md-anderson/contact-us/askmdanderson.html">askMDAnderson</a> team will help answer all your questions.<br/> Call <strong>1-877-632-6789</strong></p> </div> <div class="cta-wrapper cta-entire-module-wrapper"> </div> </div> </div> </a> </div> </div> <div class="cell-t "> <div class="module "> <a href="https://www.mdanderson.org/about-md-anderson/contact-us/askmdanderson/ask-a-question.html" target="_self"> <div class="promo promo-simple promo-icon-lightblue promo-text-center "> <div class="promo-icon-header-wrapper"> <div class="promo-icon icon-circle" aria-hidden="true"> <span class="fa-stack fa-3x"> <i class="fa mda-icon-knowledgecenter mda-stack-1x mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> <div class="promo-header"> <h3 class="title minion-heading heading-center"> Ask a Question </h3> </div> </div> <div class="promo-text"> <div class="body promo-text-normal"> <p>Fill out the <a href="/about-md-anderson/contact-us/askmdanderson/ask-a-question.html">online form</a>, and our knowledgeable staff will provide accurate, credible answers to your questions.</p> </div> <div class="cta-wrapper cta-entire-module-wrapper"> </div> </div> </div> </a> </div> </div> <div class="cell-t last "> <div class="module "> <div class="promo promo-simple promo-icon-purple promo-text-center "> <div class="promo-icon-header-wrapper"> <div class="promo-icon icon-circle" aria-hidden="true"> <span class="fa-stack fa-3x"> <i class="fa mda-icon-directions-stroke mda-stack-1x mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> <div class="promo-header"> <h3 class="title minion-heading heading-center"> Directions & Parking </h3> </div> </div> <div class="promo-text"> <div class="body promo-text-normal"> <p><span class="nowrap">MD Anderson</span> has many convenient <a href="/about-md-anderson/our-locations.html">locations</a>. View <a href="/patients-family/becoming-our-patient/getting-to-md-anderson/parking.html">parking information</a> or get turn-by-turn directions on the <a href="/patients-family/becoming-our-patient/getting-to-md-anderson/wayfinding.html"><span class="nowrap">MD Anderson</span> Directions app</a>.</p> </div> <div class="cta-wrapper cta-no-style-wrapper"> </div> </div> </div> </div> </div> </div> </section>  <section> <div class="browse-help"> <h2 class="title">Browse Help Topics</h2> <div class="topic-section"> <div class="topic-selector selection needsclick" role="tablist" aria-label> <ul class="menu"> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Appointments">Appointments<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Current Patients & MyChart">Current Patients & MyChart<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Helpful Phone Numbers">Helpful Phone Numbers<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Locations, Directions & Parking">Locations, Directions & Parking<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Our Doctors">Our Doctors<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Family Member & Friends">Family Member & Friends<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> <li tabindex="0" class="item" role="tab" type="button" aria-selected="true" aria-controls="ID_TABPANEL" id="ID_TAB" data-value="Donations, Volunteers & Outreach Programs">Donations, Volunteers & Outreach Programs<i class="fa fa-angle-right hide" aria-hidden="true"></i></li> </ul> <i class="fa fa-chevron-down mda-show-sm needsclick"></i> </div> <div class="faq-section"> <div data-value="Appointments" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I make a new patient appointment at MD Anderson?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>To start the appointment process, fill out our <a adhocenable="false" href="https://my.mdanderson.org/RequestAppointment" target="_blank">online appointment request form</a>, or call us at 1-877-632-6789 and press option 2.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How long will it take to get an appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>The length of time before your first appointment will vary depending on your diagnosis.<br/> </p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Can I just get a second opinion and then leave?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Yes, most of the centers at MD Anderson offer second opinions on treatment, and you don’t have to make a commitment to receive treatment through us.</p> <p><a href="/patients-family/becoming-our-patient/planning-for-care/second-opinion-appointments.html">Learn more about second opinion appointments.</a></p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How long will I need to be in Houston for my first appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>Your first in-person visit may take several days while tests are completed and a care plan developed. Your length of stay will depend on your treatment plan and you will learn more after you arrive. Learn more about <a href="/patients-family/becoming-our-patient/planning-for-care/prepare-for-your-first-visit.html">preparing for your first visit</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I reschedule or cancel an upcoming appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>To cancel or reschedule an appointment online and/or to send a general message to your scheduler:</p> <p>1. Select "My Appointments"</p> <p>2. Select "Upcoming Appointments"</p> <p>3. Select/open the appointment with the doctor</p> <p>4. Scroll down and select "Cancel" (If you wish to reschedule, just indicate that in your message)</p> <p> This will allow you to send an online message to the appropriate scheduler. You won't be able to select on a diagnostic appointment to send a message, only the appointment with the doctor.</p> <p>You can also call 877-632-6789 and select option 3 to be connected with the appropriate center.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Can I bring my children with me to my appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Please review the <a title="COVID-19 Precautions" href="/patients-family/becoming-our-patient/planning-for-care/coronavirus-protections.html" target="_blank">latest information</a> about MD Anderson's updated visitor policy due to COVID-19 precautions. If you have questions about our visitor policy, contact Patient Advocacy.</p> <p>Due to safety concerns, patients or their visitor should not bring anyone else with them to an appointment. <strong>This includes children under 18 and adults who are unable to care for or move themselves.</strong> Appointments will be rescheduled if a patient or visitor arrives with someone who is dependent upon them for care.</p> <p>Learn more about <span class="nowrap">MD Anderson’s</span> <a href="https://www.mdanderson.org/patients-family/diagnosis-treatment/patient-support/patient-visitation-policies.html">child visitation policy</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you take my insurance?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>If you are enrolled in a managed care plan (HMO, PPO or POS), your treatment at MD Anderson may be covered by insurance. Check our <a href="https://www.mdanderson.org/patients-family/becoming-our-patient/planning-for-care/insurance-billing-financial-support/insurance-plans.html">list of currently accepted insurance plans</a>. If you don’t see your plan listed or you have insurance questions, call 877-632-6789.</p> <p>Please note that this list is not comprehensive. It is typically up to the insurance company to determine if the plans they offer will allow access to MD Anderson. Insurance is also verified when going through the new patient appointment process. Please contact your insurance carrier to verify your coverage and/or benefits.</p> </div> </div> </div> </div> </div> <div data-value="Current Patients & MyChart" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I get copies of my medical records?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>The Release of Information office is the best place to contact to obtain copies of your doctor's notes and labs. Their direct number is 713-792-6710. If you need to obtain images and/or radiology reports, then you will need to call the Film Library at 713-792-6210.</p> <p><strong> </strong></p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I request an appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>You can request an appointment online by using your MyChart account. After you log in,</p> <p>1. Select "My Appointments"</p> <p>2. Select "Request an Appointment"</p> <p>You can also call 877-632-6789 and select option 3 to be connected with the appropriate center.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Who do I contact with questions about my care?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>Your clinical care team can assist you. You may want to send them a message by logging in to your <a adhocenable="false" href="https://my.mdanderson.org/" target="_blank">MyChart</a> account and:</p> <p>1. Go to "Messaging" in the menu at the top</p> <p>2. Select "Ask a Question"</p> <p>3. Select "New Medical Question"</p> <p>4. Select the appropriate provider team from the drop-down list</p> <p>Each message goes to the entire care team to ensure your message is read in a timely manner. If you need to add a provider to your list, please ask your care team or center staff to do so. </p> <p>You're also welcome to call 877-632-6789 and select option 3 to be connected with the appropriate center.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Where should I park when I come for my appointment?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>There are several areas for patients to park depending on the location of their appointments. <a adhocenable="false" href="/about-md-anderson/our-locations/texas-medical-center/parking.html">View more about parking</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Where should I tell my visitors to come?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>This will depend on where you are receiving treatment. A list of patient care locations in the Texas Medical Center is <a href="https://www.mdanderson.org/about-md-anderson/our-locations/texas-medical-center.html">here</a>, and the addresses of all of our locations are <a href="https://www.mdanderson.org/about-md-anderson/our-locations.html">here</a>. Details on <a href="https://www.mdanderson.org/patients-family/becoming-our-patient/getting-to-md-anderson.html">where to park</a> and <a href="https://www.mdanderson.org/about-md-anderson/finding-your-way-around.html">how to navigate the Texas Medical Center</a> are available, too.</p> <p> </p> <p>You can also use the <a href="http://access.mdanderson.org/">access system</a>, which offers several methods to get your visitors where they need to go. They can find directions using either an address or a landmark, or locate buildings either by name (e.g. Mays Clinic) or by entering your appointment information.</p> <p> </p> <p>Learn more about MD Anderson’s <a href="https://www.mdanderson.org/patients-family/diagnosis-treatment/patient-support/patient-visitation-policies.html"> visitation policy</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Who should I call with questions about my bill?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>You may call Customer Service & Billing directly at 800-527-2318. Their office hours are Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.</p> <p>To send a message online to Customer Service and Billing, go to <a href="https://my.mdanderson.org/" target="_blank">MyChart</a> to log in. Next:</p> <ul> <li>Go to "Messaging"</li> <li>Select "Ask a Question"</li> <li>Select "Customer Service Question"</li> <li>Enter a subject</li> <li>Use the drop-down menu to select "Billing"</li> <li>Type your message in the comment box</li> <li>Click “Send”</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How can I submit a concern, complaint or issue?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>You may contact Patient Advocacy directly at 713-792-7776.</p> <p>Another option is to send a message online through MyChart. </p> <p>1. Select "My Messages" after you log in to your account</p> <p>2. Select "Ask Customer Service"</p> <p>3. Select "Complaint" from the drop-down list</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>What is MyChart?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p><a href="https://www.mdanderson.org/content/dam/mdanderson/documents/patients-and-family/becoming-our-patient/planning-for-care/myMDA_fact%20sheet_FINAL.pdf">MyChart</a> is a secure, personalized web portal that helps you take an active role in managing your care at <span class="nowrap">MD Anderson</span>. You can use the web portal or the mobile app to access your health information, send messages, find directions, reschedule or request appointments and see test results.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Can you help me with my MyChart account?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>Yes, <em>ask</em>MDAnderson can assist patients with creating accounts, resetting passwords and navigational questions. Please call 877-632-6789 for assistance by phone. <a href="/about-md-anderson/contact-us/askmdanderson/ask-a-question.html" target="_blank">You may also send us an online message</a>.</p> <p>Our office hours are Monday through Friday from 7 a.m. to 11 p.m., Central Standard Time. Saturday, Sunday and holidays, health information specialists are available 8 a.m. to 7 p.m.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you have a MyChart mobile app?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>Yes. You can use the MyChart mobile app to access your health record on your mobile phone or tablet. It is available through <a href="https://itunes.apple.com/us/app/mychart/id382952264?mt=8" target="_blank" adhocenable="false">Apple's app store</a> or <a href="https://play.google.com/store/apps/details?id=epic.mychart.android&hl=en" target="_blank" adhocenable="false">Google Play</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>I am a new patient. How do I access my MyChart account?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>1. If you’re a new patient, you should have received an activation code. </p> <p>2. After obtaining your activation code, go to <a adhocenable="false" href="https://my.mdanderson.org/" target="_blank">mychart.mdanderson.org</a> and click on "I'm a patient." Please enter:</p> <ul> <li>Activation code that was emailed to you</li> <li>Medical record number (MRN)</li> <li>Date of birth</li> </ul> <p>3. On the next screen, create a username (needs to be alpha and numeric and you won’t be able to use your MRN to create the account) and create a password (7-12 characters; alpha and numeric)</p> <p>4. Enter email address on your profile</p> <p>5. If you ever forget your username, then you can use your MRN to log in. </p> <p>6. Also, you can use all web browser versions for MyChart but Chrome tends to work the best. </p> </div> </div> </div> </div> </div> <div data-value="Helpful Phone Numbers" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Care Centers and Clinics </span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p><a id="ccnumbers"></a>If you are an existing patient and you need to contact your care center or clinic, use the relevant number below. If you are a new patient, please call 877-632-6789.</p> <ul> <li>Brain and Spine Center: 713-792-6600</li> <li>Breast Center: 713-792-2360</li> <li>Cancer Prevention Center: 713-745-8040</li> <li>Colorectal Center: 713-792-0266</li> <li>Endocrine Center: 713-563-7600</li> <li>Diagnostic Procedure Only: 713-792-7171</li> <li>Gastrointestinal Center: 713-792-2330</li> <li>Genitourinary Center: 713-745-7575</li> <li>Gynecologic Oncology Center: 713-792-6810</li> <li>Head and Neck Center: 713-792-6525</li> <li>Leukemia Center: 713-792-8760</li> <li>Lymphoma and Myeloma Center: 713-792-3510</li> <li>Melanoma and Skin Center: 713-792-6800</li> <li>Sarcoma Center: 713-792-8850</li> <li>Thoracic Center: 713-792-6110</li> <li>Cancer Prevention Center: 713-745-8040</li> <li>Cardiopulmonary Center: 713-792-4015</li> <li>Integrative Medicine Center: 713-794-4700</li> <li>Internal Medicine Center: 713-792-2340 (Main Building), 713-563-7100 (Mays Clinic)</li> <li>Mohs and Dermasurgery: 713-563-2772</li> <li>Orthopaedic Center: 713-792-6110</li> <li>Pain Management Center: 713-792-6070</li> <li>Proton Therapy Center: 713-563-8961</li> <li>Radiation Treatment Center:<strong> </strong>713-792-3440 (Main Building), 713-563-6900 (Mays Clinic)</li> <li>Center for Reconstructive Surgery: 713-563-8500</li> <li>Stem Cell Transplantation and Cellular Therapy Center: 713-792-6100</li> <li>Supportive Care Center: 713-792-6072</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Locations</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Texas Medical Center Campus: 877-632-6789</li> <li>West Houston: 713-563-9600</li> <li>League City: 713-563-0670</li> <li>Sugar Land: 281-566-1800</li> <li>The Woodlands: 713-563-0050</li> <li>Bellaire Diagnostic Center: 713-218-8310</li> <li>West Houston Diagnostic Center: 281-994-0700</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>HR Questions</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Human Resources: 713-745-6947</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Reach a Patient</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Call patient’s room: Main Switchboard at 713-792-2121 or 800-889-2094 (toll-free) for assistance</li> <li>Send flowers: Main Switchboard at 713-792-2121 or 800-889-2094 (toll-free) for assistance</li> <li>Gift Shop: 713-792-4438</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Referring Physicians</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Referring Provider Team: 877-632-6789 (select option 1)</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Medical Records</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Release of Information (for doctor’s notes and lab results): 713-792-6710</li> <li>Film Library (for images or radiology reports): 713-792-6210</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Pharmacy</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Floor 2 Pharmacy: 713-792-6125</li> <li>Floor 10 Pharmacy: 713-745-7180</li> <li>Mays Clinic Pharmacy:<strong> </strong>713-563-8222<strong></strong></li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Concerns, Complaints or Issues</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Patient Advocacy: 713-792-7776</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>International Patients</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>International Center: 001-713-745-0450</li> <li>Patient Travel Services: 001-713-745-2300</li> <li>Language/Interpretation Services: 001-713-792-7930</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Donations, Bloodbank and Volunteers</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Volunteer Services: 713-792-5646</li> <li>Development Office (donations): 713-792-3450 or 800-525-5841</li> <li>Arrange to donate goods or services: 713-792-7180</li> <li>Bloodbank: 713-792-7777</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Services and Amenities</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Dining Services: 713-792-2288</li> <li>Social Work: 713-792-6195</li> <li>myCancerConnection Support Group: 713-792-2553 or toll-free at 800-345-6324</li> <li>Wheelchair/Transportation Services: 713-792-2515</li> <li>Spiritual Care and Education (Pastoral Support): 713-792-7184</li> <li>Patient Travel Services: 713-745-2300</li> <li>Rotary House Hotel: 713-790-1600</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Insurance and Billing</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Insurance Questions: Contact the Financial Clearance Center at 713-792-4322</li> <li>Billing Questions: Contact Patient Business Services at 713-792-2991 or 800-527-2318 (toll-free)</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Community Outreach</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><ul> <li>Community Relations: 713-792-3363</li> </ul> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Media Relations</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Media Hotline: 713-792-0655</p> </div> </div> </div> </div> </div> <div data-value="Locations, Directions & Parking" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>What are the different MD Anderson locations?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>A list of patient care locations in the Texas Medical Center is <a href="/about-md-anderson/our-locations/texas-medical-center.html" adhocenable="false">here</a>, and the addresses of all of our locations are <a href="/about-md-anderson/our-locations.html" adhocenable="false">here</a>. Details on <a href="/patients-family/becoming-our-patient/getting-to-md-anderson.html" adhocenable="false">where to park</a> and <a href="/about-md-anderson/finding-your-way-around.html" adhocenable="false">how to navigate the Texas Medical Center</a> are available, too.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Where should I park when visiting MD Anderson?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>We have several convenient areas to park. <a adhocenable="false" href="/about-md-anderson/our-locations/texas-medical-center/parking.html">View more about parking.</a></p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you have a mobile app to help with directions?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Yes. Get directions and access <span class="nowrap">MD Anderson</span> news and resources with our free <span class="nowrap">MD Anderson</span> Mobile app, available through <a href="https://itunes.apple.com/us/app/md-anderson-mobile/id793459124?mt=8">Apple's app store</a> or <a href="https://play.google.com/store/apps/details?id=com.mymda&hl=en">Google Play</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you have a location close to my home?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>MD Anderson provides cancer care at <a href="https://www.mdanderson.org/about-md-anderson/our-locations.html">several convenient locations</a> throughout the Greater Houston Area and collaborates with community hospitals and health systems nationwide through <a href="https://www.mdanderson.org/about-md-anderson/our-locations/md-anderson-cancer-network.html">MD Anderson Cancer Network®</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>What are the locations and hours of operation for MD Anderson Diagnostic Laboratory Centers?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>MD Anderson operates Diagnostic Laboratory Centers at its Texas Medical Center location and at locations throughout the Houston area. Visit our <a href="/about-md-anderson/our-locations/diagnostic-laboratories.html">Diagnostic Laboratory Centers</a> page for locations and hours of operation.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>What are the locations and hours of operation for MD Anderson CT scan/diagnostics centers?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>MD Anderson offers diagnostic services in our Texas Medical Center and other community-based locations. Diagnostic imaging clinics offer blood draws and preventative screening. A sub-specialized radiologist with expertise on advanced imaging techniques is available at each location.</p> <p><strong>Texas Medical Center locations</strong></p> <p><em>Main Building</em><br/> Monday-Friday: 6 a.m.-8 p.m.<br/> Saturday: 7 a.m.-3 p.m.<br/> Sunday: 7 a.m.-7 p.m.</p> <p><em>Mays Clinic</em><br/> Monday-Friday: 6 a.m.-6 p.m.<br/> Saturday and Sunday (CT and MRI patients' only): 6 a.m.-4 p.m.</p> <p><strong>Houston area locations</strong></p> <p><em>Bellaire</em><br/> 6602 Mapleridge St.<br/> Houston, TX 77081<br/> Phone: 713-218-8310<br/> Monday-Friday: 6:30 a.m.-3 p.m.</p> <p><em>West Houston</em><br/> 15021 Katy Fwy, #100<br/> Houston, TX 77094<br/> Phone: 281-994-0700<br/> Monday-Friday: 7 a.m.-3:30 p.m.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Where can I stay when visiting MD Anderson?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Joe’s House: Joe's House is a nationwide <a adhocenable="false" href="http://joeshouse.org/Lodging/tabid/115/Default.aspx?hid=184&state=Texas" target="_blank">online lodging resource</a> for cancer patients and their families who must travel away from home for medical treatment. Use the search tools to create a list of lodging options in and around <span class="nowrap">MD Anderson</span>.<strong></strong></p> <p>Joe's House also provides printable lists of Houston-area lodging specifically for <span class="nowrap">MD Anderson</span> patients and visitors:<strong></strong></p> <ul> <li>Hotels list</li> <li>Apartments list</li> <li>Additional housing resources</li> </ul> <p>Texas Medical Center (TMC): The <a href="http://www.tmc.edu/">Texas Medical Center website</a> lists several options for lodging in and around <span class="nowrap">MD Anderson</span>. Make sure to ask for the “medical rate,” which is usually lower than the standard rate. All hotels reserve the right to change their rates at any time.</p> <p><a href="https://www.mdanderson.org/patients-family/becoming-our-patient/getting-to-md-anderson/traveling-to-houston/rotary-house-international.html">Rotary House International</a>: The Jesse H. Jones Rotary House International is a full-service hotel, owned by <span class="nowrap">MD Anderson</span> Cancer Center and managed by Marriott International. The hotel is dedicated to serving the needs of <span class="nowrap">MD Anderson</span> patients and their families while in Houston.</p> </div> </div> </div> </div> </div> <div data-value="Our Doctors" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I contact a specific doctor?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>The best way to contact a MD Anderson doctor is to call our <a href="/for-physicians/refer-a-patient/referring-provider-team.html">Referring Provider Team</a> at 1-877-632-6789, option 1.</p> <p>MD Anderson does not publish our individual doctor’s contact information for privacy reasons. If you are a patient, you can also send a secure message to your care team via MyChart.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How can I access a doctor’s bio?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>All of our doctors’ bios are accessible in our searchable faculty directory. Our faculty directory includes all <span class="nowrap">MD Anderson</span> scientific and clinical faculty members. Search our <a adhocenable="false" href="http://faculty.mdanderson.org/">faculty directory</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Are any of MD Anderson's doctors on Twitter?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Yes. Many MD Anderson experts are active on Twitter. </p> <p><a href="https://twitter.com/MDAndersonNews/lists/md-anderson-experts" target="_blank">Follow MD Anderson’s Twitter list</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you have doctors that specialize in my type of cancer?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Our faculty and staff include experts in all types of cancer, common and rare.</p> </div> </div> </div> </div> </div> <div data-value="Family Member & Friends" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I send flowers to someone staying at the hospital?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>It’s easy to deliver a healthy dose of good cheer to an MD Anderson patient.<br/> <br/> <strong>Step 1: Find out your friend or loved one’s room number. </strong>If you don’t know it, you may call the Welcome Center at 713-792-2121 or 800-889-2094 (toll-free) for assistance.</p> <p><strong>Step 2: Check with the floor’s charge nurse for restrictions.</strong> Some patients may not be able to keep fresh flowers or live plants in their rooms due to the risk of infection. If flowers or plants aren’t allowed, consider sending a balloon bouquet or snack gift basket instead.</p> <p><strong>Step 3: Place your order.</strong> You can do this through the florist of your choice or by calling MD Anderson’s <a href="/patients-family/becoming-our-patient/services-amenities/flower-gift-shops.html">The Park Flower and Gift Shop</a> at 713-792-4438. Please make sure to communicate any restrictions before ordering.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I call a hospital patient?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>If the patient has a phone in his or her room and you know the number, you may call it directly. If you don’t know the phone (or the room) number, you may call the Welcome Center at 713-792-2121 or 800-889-2094 (toll-free) for assistance.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I send mail to a hospital patient?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>All greeting cards, letters and packages sent by U.S. mail to MD Anderson patients should be sent to the dedicated post office box created expressly for this purpose:</p> <p>Patient Name/Room #<br/> MD Anderson Cancer Center<br/> PO Box 300206<br/> Houston, TX 77230</p> <p>Deliveries made by UPS or FedEx must use the main building’s street address, as those companies will not deliver to post office boxes:</p> <p>Patient Name/Room #<br/> MD Anderson Cancer Center<br/> 1515 Holcombe Blvd.<br/> Houston, TX 77030</p> <p>Patients whose families are staying at the Rotary House may also receive mail there. Cards, letters and packages sent in care of the Rotary House should be addressed as follows:</p> <p>Patient Name (no room number)<br/> Jesse H. Jones Rotary House<br/> 1600 Holcombe Blvd.<br/> Houston, Texas 77030-4012</p> <p>Please note that anything sent to the Rotary House should include the patient’s name (not the hotel guests’ names) in the mailing address. In the interest of privacy, patient room numbers should not be included at this location.</p> <p><em>Learn more</em>: Curious about how mail is processed at <span class="nowrap">MD Anderson</span>? Find out in <a href="https://www.mdanderson.org/publications/cancerwise/what-happens-when-you-send-a-letter-to-patient-care-team.h00-158910912.html">this related story</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Can I donate blood to a particular patient?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Family and friends may donate blood in honor of their loved one. Patients receive a monetary credit issued to their account for every successful donation. </p> <p>MD Anderson does not provide direct blood donations. This means we do not reserve blood donations by family members or friends for a specific patient. All blood donations help to ensure an adequate blood supply for all patients. <br/> </p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I organize a blood drive for a patient?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Call us at 713-792-7777 to schedule a blood drive for a patient</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I buy patients gift cards that they can use to purchase food at MD Anderson?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Just call Dining Services at 713-792-2288 for assistance. Cards may be loaded with increments of $5 and can be used at any MD Anderson eatery.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>When am I allowed to visit a patient?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Each adult outpatient may have 1 adult (18 and older) caregiver accompany them to their appointment.</p> <p>Each hospital patient (also called an inpatient) may have 1 adult (age 18 or older) caregiver at the bedside at all times. This person may accompany the patient when they are admitted to the hospital at any time of day.</p> <p>An additional adult may visit during patient visitation hours:</p> <ul style="list-style-position: inside;"> <li>Monday through Friday: 1-9 p.m.</li> <li>Weekends and Institutional Holidays: 10 a.m.-9 p.m.</li> </ul> <p>Please review the latest information about MD Anderson's updated visitor policy due to <a href="/patients-family/becoming-our-patient/planning-for-care/coronavirus-protections.html">COVID-19 precautions</a>.<br/> </p> <p>View complete details on <a href="https://www.mdanderson.org/patients-family/diagnosis-treatment/patient-support/patient-visitation-policies.html">MD Anderson's visitation policy</a>.</p> </div> </div> </div> </div> </div> <div data-value="Donations, Volunteers & Outreach Programs" tabindex="0" role="tabpanel" id="ID_TABPANEL" aria-labelledby="ID_TAB" class="faq-container hide"> <div class="dynamic-content has-content"> <div class="faq"> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I make a donation?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>When you give to MD Anderson Cancer Center, you have the opportunity to make a tremendous difference in the lives of cancer patients by supporting innovative cancer patient care, research, education and prevention programs.</p> <p>There are many <a href="https://www.mdanderson.org/donors-volunteers/donate.html">ways to help</a> – donate money, host a fundraiser, honor loved ones and plan your beneficiary gifts through stocks, estates and more. If you would like to donate money, the easiest and quickest way is to use our <a href="https://gifts.mdanderson.org/default.aspx?tsid=10503&noamt=true&chosen=100" target="_blank">online donation form</a> or <a href="https://media3.charityengine.net/WF/_transactionServerFiles/941/2017/2/16/Mail-In_Donation_Form_Final_1-2014.pdf" target="_blank">donate by mail</a>.<strong></strong></p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>What types of items can I donate?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>To best serve the needs of MD Anderson patients, Volunteer Services appreciates your assistance in donating only the items listed below. Donations must be in new condition and from smoke-free environments. Donated items cannot have religious messages or logos attached.</p> <p>Donation deliveries must be prearranged with the Volunteer Services department by calling 713-792-7180.</p> <p><strong>Handmade items:</strong></p> <p>• Soft fabrics and “Simply Soft” yarns are best suited for MD Anderson’s patients.</p> <p>• Pillows - neck or heart-shaped</p> <p>• Pillows - rectangular: approximate size 10 x 12 inches</p> <p>• Quilts: approximate size 46 x 46 inches</p> <p>• Hand-tied lap blankets: approximate size 46 x 46 inches</p> <p>• Crocheted or knitted throws: approximate size 46 x 46 inches</p> <p>• Crocheted or knitted shawls</p> <p>• Crocheted or knitted caps - adult sizes accepted</p> <p><strong>Purchased items:</strong></p> <p>Items must be newly purchased and without logos or branding.</p> <p>• Baseball caps</p> <p>• Scarves, turbans or bandanas</p> <p><strong>Magazine subscriptions:</strong></p> <p>• Magazine subscription examples: Architectural Digest, Golf, Good Housekeeping, People, Redbook, Southern Living, Sports Illustrated, Town & Country, Us Weekly, Veranda</p> <p>Subscription address: </p> <p>Volunteer Services<br/> Unit 0115<br/> 1515 Holcombe Blvd.<br/> Houston, Texas 77030-4009</p> <p><strong>Books and magazines:</strong></p> <p>Book and magazine donations must be prearranged with the Patient/Family Library by calling 713-792-1080.</p> <p>• Current magazines – issues no older than three months</p> <p>• Current foreign language magazines – issues no older than three months</p> <p>• Paperback books – fiction and nonfiction preferred.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How can I donate to a particular cancer?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>When you <a href="https://media3.charityengine.net/WF/_transactionServerFiles/941/2017/2/16/Mail-In_Donation_Form_Final_1-2014.pdf" target="_blank">mail in your donation</a> or <a href="https://gifts.mdanderson.org/default.aspx?tsid=10503&noamt=true&chosen=100" target="_blank">donate online</a> , you can designate your online gift to an area at MD Anderson that is most meaningful to you, or you can direct it to the area of the greatest need.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How do I volunteer at MD Anderson?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Volunteers are often called the heart of MD Anderson and are an important component in the quest to make cancer history. </p> <p>We have begun the phased return of volunteers to all MD Anderson campuses.</p> <p>New volunteer recruitment remains paused at this time. <a href="/donors-volunteers/volunteer.html">Get more information about volunteering</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How can I contact someone about my donation?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>If you have questions, please call us at 713-792-3450 or 800-525-5841, or email at <a href="mailto:giving@mdanderson.org">giving@mdanderson.org</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Where can I donate blood?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>We have three convenient Medical Center-area donation facilities. <a href="https://www.mdanderson.org/donors-volunteers/other-ways-to-help/give-blood/where-to-donate-blood.html">View locations</a>. We also hold regular blood drives throughout the greater Houston area. Call us at 713-792-7777 to schedule a blood drive in your community.<strong></strong></p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>I would like to raise money for MD Anderson. What is the best way to start?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"><p>Fundraising at MD Anderson is a large part of our mission because it creates hope for a world without cancer. Bake sales, golf tournaments, motorcycle rides, art shows and run/walk events are an important part of the institution’s philanthropy. On average, around $1.5 million is raised annually from these types of events.</p> <p><a href="https://gifts.mdanderson.org/mdanderson/main.php/micro_sites/showpage?id=4">Hosting a fundraiser</a> is a great way to become an active participant in the fight against cancer with MD Anderson.</p> <p>There are two ways to help us raise money:</p> <p>1. You can lead a campaign by creating a fundraising account, choosing your cause. This cause could be an event you choose such as a birthday party, school book drive, run/walk event, or any other idea you may have. Decide on the amount to raise and what cause you want to support at MD Anderson. Your goal could be $10 or $1,000 or more. There is no limit.</p> <p>2. Make a financial contribution to support an existing fundraising event.</p> <p>To learn more, visit our <a href="https://gifts.mdanderson.org/mdanderson/main.php/micro_sites/showpage?id=4">Host a Fundraiser</a> web page or call the Development office at 800-525-5841.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Do you offer any outreach programs?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>Yes.<strong> </strong>MD Anderson Cancer Center offers community outreach programs to educate people about reducing their cancer risk. Learn more about our <a href="https://www.mdanderson.org/about-md-anderson/community-services.html">outreach programs</a>.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>How can I get print materials for a special event?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>MD Anderson representatives are available to provide cancer prevention information at health fairs or special health-related events in Houston and surrounding areas. View a <a href="https://www.mdanderson.org/about-md-anderson/community-services/print-materials.html">library</a> or our print materials. You can request print materials by completing the <a href="https://www.surveygizmo.com/s3/1696489/Community">online request form </a>or call 713-792-3363.</p> </div> </div> <div class="question"> <h3 tabindex="0" class="question-title" aria-expanded="false" aria-selected="false"><span>Does MD Anderson sponsor events?</span> <i class="fa fa-minus" aria-label="collapse"></i><i class="fa fa-plus" aria-label="expand"></i></h3> <div class="answer"> <p>MD Anderson sponsors a variety of charitable events to support the local community. We participate as a way to invest in the community, and to have the opportunity to educate people about healthy behaviors to reduce cancer risks. Priority consideration is given to events in Harris and surrounding counties, cancer-focused events, and events that align with current institutional priorities. Sponsorship requests usually require four months’ notice to ensure funding availability and to allow time for institutional participation.<strong> </strong>Please <a href="https://www.surveygizmo.com/s3/1696489/Community">complete the form</a> if you would like <span class="nowrap">MD Anderson</span> to consider your event.</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </section> </div>  <div class="pre-footer"> <div class="section"></div><div class="iparys_inherited">  <section class=" highlight " data-transition="fadeIn"> <div class="nested-section-title"> <h2 class="section-title text-center">Help #EndCancer</h2> </div> <div class="table table-3col "> <div class="cell-t cell-full-height "> <div class="module "> <div class="promo promo-no-icon promo-background-red promo-with-background promo-icon-white promo-text-center "> <div class="promo-icon-header-wrapper"> <div class="promo-header"> <h3 class="title minion-heading heading-center"> Give Now 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