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Supporting the community | ACT Emergency Services Agency

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# "> <head> <meta charset="utf-8" /> <script>window.ESAmap = { "url":"/modules/custom/esa-map/", "expect_1":"The Ginninderra Creek catchment has not experienced a 1% AEP flood since records have been kept. Minor flood events over the last ten years occurred in 2005, 2007 and 2012. A combination of catchment topography and a large catchment and water storages (dams) means that flood waters can generally be contained and most of the creek is not prone to significant flooding .\r\n\r\nThe Yerrabi, Gungahlin and Ginninderra ponds within the catchment need long periods of rain before overflowing and flooding. This creates sufficient warning time, often more than eight hours, between the onset of rainfall and the arrival of the flood peak.", "toDo_1":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_2":"The Sullivans Creek catchment is not prone to extensive flooding, although it experienced minor flood events in 2002, 2010, 2011 and 2012. A major flood was experienced in the top end of the catchment in February 2018. The rainfall which was the source of this event appeared to begin in the Ginninderra catchment, moving south east and peaking at Southwell Park. The rainfall event was measured as exceeding the 0.2 % AEP (1 in 500 year event). Rainfall intensity dropped away to 5% AEP (1 in 20 year event) in other parts of the Sullivan’s Creek catchment.\r\n\r\nPost flood investigations indicated that flood levels across Sullivan’s Creek appear to have behaved consistently with the predicted 1 % AEP flood maps on ACTMapi.\r\n\r\nWith the proportion of impervious area increasing as urbanisation of the catchment continues, the volume, peak flow and velocity of stormwater run-off will increase, leading to more flooding during heavy rain. The wetlands and retardation basins of the catchment were introduced to slow run-off and reduce flooding, as well as storing water for potential irrigation and improving water quality.\r\n\r\nThe rules are designed so that run- off created by new development does not have an adverse impact on stormwater systems or downstream environments.\r\n\r\nAlthough most of the Sullivans Creek catchment was urbanised prior to Water Sensitive Urban Design being implemented in the ACT, all new development applications must consider and mitigate the impact of stormwater run-off.", "toDo_2":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_3":"The Woolshed Creek catchment has not experienced any significant flood events since 1996. This can be attributed to catchment topography and the absence of significant urban development. Flooding within the catchment has limited potential impact on residential and commercial developments. Prolonged, high intensity rainfall is required to cause flooding within this catchment.", "toDo_3":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_4":"The Molonglo River has experienced major flooding since Canberra was selected as the site for the national capital. The largest flood was in 1925, before Lake Burley Griffin was constructed in 1963. Other major floods occurred in 1956, 1974, 1976, 1988, 2010 and 2012. Two floods occurred in 1978 during construction of Googong Dam. The catchment’s large size and predominantly rural nature means flooding occurs in response to large storm cells with long duration storm events. These events normally allow reasonable warning time, often more than 24 hours, between the onset of rainfall and the arrival of the flood peak.", "toDo_4":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_5":"The Jerrabomberra Creek catchment has not experienced significant flooding during the last ten years. The most recent flood occurred in 2007.\r\n\r\nThe large rainfall containment basin formed by Hindmarsh Drive helps to manage peak flood flows; these are now approximately half what would have been experienced prior to the basin’s construction. This has contributed to the low frequency of significant flooding in this catchment. The catchment also contains a number of constructed wetlands, which alleviate the effect of heavy rainfall to some extent.", "toDo_5":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_6":"On Australia Day 1971, seven people were tragically drowned during an extreme storm in the upper catchment. Most victims were swept into Yarralumla Creek at a temporary low level creek crossing that was in place while Woden Valley was being urbanised. The crossing was subsequently replaced by the Yarra Glen roundabout and associated bridges, which were built to accommodate a major flood based on the best information available at the time.\r\n\r\nThe Yarralumla Creek catchment has experienced relatively frequent flooding over the last ten years, with significant events in 2005, 2007, 2011 and 2014. The catchment’s topography, density of urban development and relatively small area leave it prone to localised flooding. Such flooding occurs in response to intense, short duration storms; the resultant flooding can be characterised by fast flowing flood water in and around the creek channel. These events allow minimal warning time, often less than six hours, between the onset of rainfall and the arrival of the flood peak.", "toDo_6":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_7":"The Weston Creek catchment has flooded relatively frequently over the last ten years, with minor events in 2005, 2007, 2011 and 2014. The catchment topography, density of urban development and relatively small catchment area leave it prone to localised flooding. Such flooding occurs in response to intense, short duration storms; the resulting flooding can be characterised by fast flowing water in and around the creek channel. These events allow minimal warning time, often less than one hour between the onset of rainfall and the arrival of the flood peak.", "toDo_7":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", "expect_8":"The Tuggeranong Creek catchment is not prone to frequent and extensive flooding. It has experienced minor flooding, including in 2014, caused by heavy rainfall centred around Mount Taylor.\r\n\r\nIn the Tuggeranong Creek system, flooding is characterised by fast flowing flood water in and around the extensive creek channel network and culverts.", "toDo_8":"For flood maps for this catchment please visit www.actmapi.act.gov.au.\r\n\r\nFor information including flood forecasts, road closures and advice on evacuation and property protection, please visit the ACT Emergency Services website at www.esa.act.gov.au.\r\n\r\nFor specific information relating to what to do during a flood event or preparing your house for a flood event please call the local ACT SES on13 22 81.\r\n\r\nFor information associated with planning and development in or close to a flood zone please call Access Canberra on 13 22 81 and ask for the Strategic Planning Section.", };</script> <script async src="https://www.googletagmanager.com/gtag/js?id=G-QP0MVQXHT8"></script> <script>window.dataLayer = 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data-drupal-link-system-path="node/3969">Volunteering</a> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="https://esa.act.gov.au/about-esa/emergency-services/act-multi-hazard-advisory-council">Multi Hazard Advisory Council</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item menu-item--collapsed"> <a href="/join-us/volunteering/community-fire-units" data-drupal-link-system-path="node/42">Community Fire Units</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item menu-item--collapsed"> <a href="/join-us/volunteering/act-rural-fire-service" data-drupal-link-system-path="node/4033">ACT Rural Fire Service</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item menu-item--collapsed"> <a href="/join-us/volunteering/act-state-emergency-service" data-drupal-link-system-path="node/3987">ACT State Emergency Service</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="/join-us/volunteering/mapping-and-planning-support-maps-group" data-drupal-link-system-path="node/3998">Mapping &amp; Planning Support Group</a> </li> </ul> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/contact-us" data-drupal-link-system-path="node/3991">Contact Us</a> <div class="level-1 row"> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1"> <li class="col-md-3 primary_highlight menu_highlight_wrapper"> <ul> <li> <a href="/node/3991"> <div class="title">Contact Us</div> <div class="description"></div> </a> </li> </ul> </li> <li class="menu-item col-md-3"> <a href="/contact-us/emergency-contacts" data-drupal-link-system-path="node/3985">Emergency contacts</a> </li> <li class="menu-item col-md-3"> <a href="/contact-us/locate-us" data-drupal-link-system-path="node/3976">Locate us</a> </li> <li class="menu-item menu-item--expanded col-md-3"> <a href="/contact-us/requests-forms-and-permits" data-drupal-link-system-path="node/3981">Requests, Forms and Permits</a> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="/act-fire-rescue-and-rural-fire-service-request-attendance-event">Attendance at Event</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="/contact-us/requests-forms-and-permits/fire-permits" data-drupal-link-system-path="node/138">Fire permits</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="https://esa.act.gov.au/sites/default/files/2023-04/ACTASCOR_ACTAmbServ_ConsentPersonalMedical%20April%202023.pdf">Obtain your medical records</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="https://forms.act.gov.au/smartforms/servlet/SmartForm.html?formCode=1009-ambulance&amp;tmFormVersion=">Pay your ambulance account</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="/contact-us/requests-forms-and-permits/reporting-fire-hazard" data-drupal-link-system-path="node/184">Report a fire hazard form</a> </li> </ul> <ul class="menu uikit-link-list uikit-link-list--inline col-md-10 col-md-offset-1 level-2"> <li class="menu-item"> <a href="/contact-us/requests-forms-and-permits/book-community-room" data-drupal-link-system-path="node/5338">Book a Community Room</a> </li> </ul> </li> <li class="menu-item col-md-3"> <a href="/contact-us/fire-and-rescue-contacts" data-drupal-link-system-path="node/44">Fire and Rescue Contacts</a> </li> </ul> </div> </li> </ul> </div> </nav> <main role="main" class=""> <div class="region region-full-bleed"> <div id="block-system-breadcrumb-block" class="breadcrumbs uikit-header block block-system block-system-breadcrumb-block row"> <div class="col-xs-10 col-xs-offset-1"> <nav class="uikit-breadcrumbs uikit-breadcrumbs--inverted breadcrumb" aria-label="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="uikit-link-list uikit-link-list--inline uikit-link-list--inverted"> <li> <a href="/">ACT Emergency Services Agency</a> </li> <li> <a href="/about-us">About ESA</a> </li> <li> <a href="/emergency-services">Emergency Services</a> </li> <li> <a href="/ambulance">Ambulance</a> </li> <li> <span>Supporting the community</span> </li> </ol> </nav> </div> </div> <div id="block-dynamic-banner-block" class="block block-act-gov-esa-banner-blocks row block-image-banner-block"> <div class="spf-image-outer section_main_banner" style="background-image: url('http://esa.act.gov.au/sites/default/files/styles/banner/public/2024-11/Banners2.jpg?itok=6nn_qdcp')"> <div class="col-lg-4 col-md-6 col-xs-10 col-xs-offset-1 text"> <div class="inner"> <h2>Supporting the community</h2> <div class="body">The ACT Ambulance Service provides a range of emergency and non-emergency ambulance services to the ACT community.</div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-xs-10 col-xs-offset-1"> <div class="row"> <div class="col-md-4 col-lg-3 spf-page-sidebar--left"> <aside class="layout-sidebar-first" role="complementary"> <div class="region region-sidebar-first"> <nav role="navigation" aria-labelledby="block-menu-block-main-menu" id="block-menu-block-main" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-menu-block-main-menu">Main navigation</h2> <ul class="menu spf-side-nav"> <li class="menu-item menu-item--expanded menu-item--active-trail spf-side-nav--first"> <a href="/emergency-services" data-drupal-link-system-path="node/3954">Emergency Services</a> <ul class="menu spf-side-nav--second"> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/ambulance" data-drupal-link-system-path="node/17">Ambulance</a> <ul class="menu spf-side-nav--second"> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/fees-and-charges" data-drupal-link-system-path="node/86">Fees and charges</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/stations" data-drupal-link-system-path="node/55">Stations</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/performance" data-drupal-link-system-path="node/108">Performance</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/clinical-advisory-committee" data-drupal-link-system-path="node/181">Clinical advisory committee</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/clinical-management-guidelines" data-drupal-link-system-path="node/170">Clinical Management Guidelines</a> </li> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/about-esa-emergency-services/ambulance/supporting-community" data-drupal-link-system-path="node/3956" class="is-active" aria-current="page">Supporting the community</a> <ul class="menu spf-side-nav--second"> <li class="menu-item"> <a href="/about-esa-emergency-services-ambulance/supporting-community/restart-heart-day" data-drupal-link-system-path="node/4853">Restart a Heart Day</a> </li> </ul> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/feedback-complimentcomplaint" data-drupal-link-system-path="node/4044">Feedback – Compliment/Complaint</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/calling-ambulance" data-drupal-link-system-path="node/6273">Calling an ambulance</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/celebrating-international-paramedics-day" data-drupal-link-system-path="node/6058">Celebrating International Paramedics Day</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/help-us-help-you" data-drupal-link-system-path="node/6052">Help us, Help you.</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/standards-rights" data-drupal-link-system-path="node/6030">Standards &amp; Rights</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/ambulance/where-else-get-help" data-drupal-link-system-path="node/6272">Where else to get help</a> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href="/fire-rescue" data-drupal-link-system-path="node/6">Fire &amp; Rescue</a> <ul class="menu spf-side-nav--second"> <li class="menu-item"> <a href="/about-esa-emergency-services/fire-rescue/zero-emissions-electric-breathing-apparatus-truck" data-drupal-link-system-path="node/6077">Zero-Emissions Electric Breathing Apparatus Truck</a> </li> <li class="menu-item menu-item--expanded"> <a href="/emergency-services/fire-rescue/who-we-are" data-drupal-link-system-path="node/38">Who we are</a> <ul class="menu spf-side-nav--second"> <li class="menu-item"> <a href="/emergency-services-fire-rescue/who-we-are/history" data-drupal-link-system-path="node/4077">History</a> </li> </ul> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/fire-rescue/fleet-information" data-drupal-link-system-path="node/41">Fleet information</a> </li> <li class="menu-item"> <a href="/about-esa-emergency-services/fire-rescue/plug-hybrid-electric-fire-truck" data-drupal-link-system-path="node/6043">Plug-In Hybrid Electric Fire Truck</a> </li> <li class="menu-item"> <a 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id="main-content" tabindex="-1"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-page-title-block" class="block block-core block-page-title-block"> <h1 class="page-title"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Supporting the community</span> </h1> </div> <div id="block-system-main-block" class="block block-system block-system-main-block"> <article about="/about-esa-emergency-services/ambulance/supporting-community" typeof="schema:WebPage" class="node node--type-page node--view-mode-full"> <span property="schema:name" content="Supporting the community" class="rdf-meta hidden"></span> <div class="node__content"> <div property="schema:text" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We provide emergency, non-emergency and aero-medical services to the ACT community in addition to supporting other emergency services in the delivery of their responsibilities.</p> <p>The ACT Ambulance Service delivers these services from eight ambulance stations and the ComCen on a 24/7 basis, as well as from ESA Headquarters, ESA Training Centre and the SouthCare Helicopter facility at Hume.</p> <h3>Compliments &amp; Complaints</h3> <p>It means a lot to our staff to receive recognition for the work they do. All complimentary messages will be passed on directly to the staff members involved.</p> <p>The ACT Ambulance Service recognises, promotes and protects your rights to comment and complain about the services provided to you. We will provide an efficient, fair and accessible framework for resolving complaints.</p> <p>We support the monitoring of your complaint in an endeavour to improve the quality of services the ACT Ambulance Service provides to our consumers.</p> <p><a href="https://esa.act.gov.au/about-esa-emergency-services/ambulance/feedback-complimentcomplaint" target="_blank">Compliments and complaints can be submitted here.</a></p> <h3>Community Engagement</h3> <p>The ACT Ambulance Service (ACTAS) participates in a range of health and community events or programs, such as the ESA Open Day, the Canberra Show, International Restart a Heart Day, the Special Children’s Christmas Party, the ACT Health P.A.R.T.Y. Program, the ACT Careers Expo and community group visits.</p> <p>Unfortunately, ACTAS does not have dedicated community education officers or the capacity to provide ambulance officers and vehicles from operational crews for fetes. On occasions, some Ambulance Officers do organise school visits in their own time on a volunteer basis. ACTAS will support this and, if available, ACTAS can provide an ambulance vehicle for these events.</p> <h3>PACER</h3> <p>CER stands for ‘Police, Ambulance and Clinician Early Response’. It is a mental health program run in partnership between ACT Policing, the ACT Ambulance Service (ACTAS) and Canberra Health Services (CHS). The PACER team consists of a police officer, paramedic and mental health clinician working together in the same vehicle to respond to, assess and help people of all ages experiencing a mental health crisis in the community. More information is available on the <a href="/sites/default/files/2020-12/PACER%20Fact%20Sheet-%20endorsed%20version%20Dec%202020.pdf" target="_blank">PACER Information Sheet</a>.</p> <h3>Patient Experience</h3> <p>Each year the ACTAS participates in a national survey with all other Australian ambulance services seeking feedback from patients, or the carers of patients, who have been provided with emergency treatment and transport in the two months preceding the survey. Key objectives of the survey are to benchmark perceived service quality and customer experience levels across all state and territory ambulance services.</p> <h3>Research</h3> <p>ACTAS research programs aim to deliver high quality research that improves outcomes for our patients. ACTAS has collaborated with world-class research organisations including the Australian National University (ANU), University of Canberra and Deakin University. ACTAS research has been published in national and international journals and presented at conferences. This work includes cutting-edge research on pain management, sedation, detection of sepsis, and medical management of mass gatherings.</p> </div> </div> </article> </div> </div> </div> </div> </div> </div> </div> </main> <div class="region region-footer"> <nav role="navigation" aria-labelledby="block-menu-block-main--2-menu" class="mobile-menu block block-menu navigation menu--main" id="block-menu-block-main--2"> <h2 class="visually-hidden" id="block-menu-block-main--2-menu">Main navigation</h2> <ul class="menu spf-side-nav"> <li class="menu-item spf-side-nav--first"> <a href="https://esa.act.gov.au/news-alerts">View all News and Alerts</a> </li> <li class="menu-item spf-side-nav--first"> <a href="/?fullmap=true" data-drupal-link-query="{&quot;fullmap&quot;:&quot;true&quot;}" data-drupal-link-system-path="&lt;front&gt;">Incidents Map</a> </li> <li class="menu-item menu-item--expanded menu-item--active-trail spf-side-nav--first"> <a href="/about-us" 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