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Mailigen: add contacts straight from chats | LiveChat Help Center

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0 1.02 1.02 0 0 0 0-1.44A3.66 3.66 0 0 0 7.3 5.02z"/> </svg> <span>Copy link</span> </a> <span class="c-copy-button__success b--u-text-xs" data-copy-button-target="success">Link copied to the clipboard</span> <textarea data-copy-button-target="text" readonly class="c-copy-button__textarea">https://www.livechat.com/help/mailigen-add-new-contacts-straight-from-your-chats/</textarea> </div> </div> </div> </div> </div> </div> <span itemscope itemtype="https://schema.org/Article"> <meta itemprop="headline" content="Mailigen: add contacts straight from chats"> <meta itemprop="datePublished" content='2017-02-16T00:41:58Z'> <meta itemprop="dateModified" content='2022-11-23T12:24:11&#43;01:00'> <meta itemprop="author" content="Krzysztof Kraus"> <meta itemprop="articleSection" content="Apps and integrations"> <meta itemprop="articleSection" content="Integrations"> <meta itemprop="articleBody" content="Mailigen allows you to add a new subscriber in Mailigen.com account when your chat is finished. Use this opportunity to extend your Mailigen newsletter list and better target your customers! We prepared a short tutorial on how to integrate LiveChat with Mailigen with the use of Zapier. We hope that you will enjoy it! Make a Zap! - learn how to create a new Zap and set up LiveChat as a Trigger App Configure your Zap! - learn how to configure your Zap and choose Mailigen as your Action App Launch your Zap! - finalize the configuration and start using your new Zap! Make a Zap! To make a Zap, log into Zapier and click on Make a Zap available in the upper menu. You will be taken to Choose a Trigger App section. There, type LiveChat into the search field and choose our app. From the Select LiveChat Trigger section, choose Finished Chat. To proceed, click on Save &#43; Continue button available under the list of triggers. Now, click on Connect a New Account and provide your LiveChat Email and PAT (Personal Access Token). To proceed, click on the Yes, continue button. On the next section, click on Save &#43; Continue button. Now it is time to test your LiveChat - Zapier integration. To do that, click on Fetch &#43; Continue. If the test will be successful, all that is left for you is to click on the Continue button. Done! In the next step, we will continue with the Zap configuration. Configure your Zap! Now it is time to configure the Action that Zapier will make when you finish a chat with your customer. On the Choose an Action App section, type Mailigen into the search field and choose the app from the list. Next, choose Add Contact as the Zap&amp;rsquo;s action and click on Save &#43; Continue to proceed. Now it is time to add your Mailigen account to Zapier. To do that, click on Connect a New Account button. A new window will pop-up. There, provide your Mailigen&amp;rsquo;s API key and click on Yes, continue button. Click on Save &#43; Continue to proceed. On the next section, set up your Mailigen Contact. In the Contact List field, choose a list to which new contacts will be saved. Next, map New Contact Email with Visitor email from LiveChat: Now, decide if you want to enable the Double opt-in option. Enabling Double opt-in option will allow you to send a confirmation email to your customer. By doing that, he will be added to your newsletter only when he will click on the link in an email. Enabling Double opt-in option will allow you to send a confirmation email to your customer. By doing that, he will be added to your newsletter only when he will click on the link in an email. Now, choose if you want to send a Welcome Email when your customers will be added to the list: You can also set up option fields, like First and Last name. After setting them up, click on Continue to proceed. On the next section, you will see a summary of a contact that will be created in your Mailigen account. It is also time to test if LiveChat is successfully integrated with Mailigen. To proceed, click on Create &amp;amp; Continue. If everything is fine, you will receive a confirmation that the test was successful. To finalize the configuration, click on Finish button. Done! Now your LiveChat is integrated with Mailigen. All that is left to do is to turn on your new Zap. Launch your Zap! To launch your Zap, click on the Grey Switch. That will start passing the information from LiveChat to ProjectManager. Also, don&amp;rsquo;t forget to Name your Zap so that you will be able to find it on your Zapier Dashboard more easily! Done! Now, your Mailigen integration is ready and each time your chat will finish, the new file will be created in your ProjectManager account. "> </span> <div data-controller="amplitude-scroll" style="overflow-x: clip;" > <article data-controller="scroll-spy is-sticky-toc"> <div class="u-flex u-w-full b--u-mx-auto b--u-mb-6 lg:u-mb-0 u-justify-between" style="max-width: 72.5rem;"> <div data-scroll-spy-target="article" class="c-hc-article"> <div class="o-container"> <h1 class="b--u-mb-4 b--md:u-mb-8" ><span class="b--u-text-3xl">Mailigen: add contacts straight from chats</span></h1> <div class="u-flex u-flex-wrap b--u-pb-6 b--md:u-pb-8 b--lg:u-pb-12"><div class="u-flex u-items-center u-basis-12 md:u-basis-auto b--u-mr-3 b--u-mb-3 md:u-mb-0"><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_48,h_48,c_fill/help/kraus.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_96,h_96,c_fill/help/kraus.png 2x" class="u-w-fit b--u-mr-2 u-ml-0 u-round" width="48"><div>Krzysztof Kraus</div> </div><div class="u-flex u-items-center b--u-mr-3 b--sm:u-mr-4"> <img src="/help/icons/time.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>4 min read</span> </div> <div class="u-flex u-items-center"> <img src="/help/icons/update.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>updated: Nov 23, 2022</span> </div> </div> </div> <aside data-is-sticky-toc-target="stickyElement" class="c-toc lg:u-basis-4 b--lg:u-pl-3 b--u-pb-3 lg:u-hidden" style="position: sticky; top: 0; z-index: 1; overflow-y: clip;"> <div class="b--lg:u-py-4 lg:u--my-xl u-border-gray-900"> <div data-controller="attribute" class="c-toc--mobile b--xl:u-pr-4"> <h3 id="hc-toc-heading" class="u-relative u-mb-0" style="z-index: 2;"><button data-action="click->attribute#toggleClass" class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-p-2 b--u-bg-white u-border-b u-border-gray-800 u-w-full u-text-left" style="cursor: pointer;">Table of contents</button></h3> <div data-scroll-spy-target="list" data-action="click->attribute#toggleClass" data-attribute-target="element" data-attribute-toggle-class="v--active" class="c-toc--mobile__wrap b--u-bg-white b--u-p-1 u-border-b v--active"> <nav id="TableOfContents"> <ul> <li><a href="#make-zap">Make a Zap!</a></li> <li><a href="#configure-zap">Configure your Zap!</a></li> <li><a href="#launch-zap">Launch your Zap!</a></li> </ul> </nav> </div> </div> </div> </aside> <div class="c-hc-article-content o-container b--u-text-base c-hc-article-content--first"> <p>Mailigen allows you to add a new subscriber in <strong><a href="https://mailigen.com">Mailigen.com</a></strong> account when your chat is finished. Use this opportunity to <strong>extend your Mailigen newsletter list</strong> and better target your customers!</p> <p>We prepared a short tutorial on how to integrate LiveChat with <strong>Mailigen</strong> with the use of <strong>Zapier</strong>. We hope that you will enjoy it!</p> <ul> <li><strong><a href="#make-zap">Make a Zap!</a></strong> - learn how to create a new Zap and set up LiveChat as a Trigger App</li> <li><strong><a href="#configure-zap">Configure your Zap!</a></strong> - learn how to configure your Zap and choose Mailigen as your Action App</li> <li><strong><a href="#launch-zap">Launch your Zap!</a></strong> - finalize the configuration and start using your new Zap!</li> </ul> <h2 id="make-zap">Make a Zap!<a href="#make-zap" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/mailigen-add-new-contacts-straight-from-your-chats/#make-zap" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <ol> <li>To make a Zap, <strong><a href="https://zapier.com/app/login">log into Zapier</a></strong> and click on <strong>Make a Zap</strong> available in the upper menu.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/Make-a-zap_arrow.jpg" alt="Creating a new Zap" title="Creating a new Zap"></p> <ol start="2"> <li>You will be taken to <strong>Choose a Trigger App</strong> section. There, type <strong>LiveChat</strong> into the search field and choose our app.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-livechat-as-trigger.png" alt="Choose LiveChat as the Trigger App" title="Choose LiveChat as the Trigger App"></p> <ol start="3"> <li>From the <strong>Select LiveChat Trigger</strong> section, choose <strong>Finished Chat</strong>.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/select-finished-chat-trigger.jpg" alt="Selecting LiveChat trigger" title="Selecting LiveChat trigger"></p> <ol start="4"> <li>To proceed, click on <strong>Save + Continue</strong> button available under the list of triggers.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-confirm-trigger-action.png" alt="Save a trigger to continue" title="Save a trigger to continue"></p> <ol start="5"> <li>Now, click on <strong>Connect a New Account</strong> and provide your <strong>LiveChat Email</strong> and <a href="https://developers.livechat.com/console/tools/personal-access-tokens" target="_blank"><strong>PAT</strong></a> (Personal Access Token). To proceed, click on the <strong>Yes, continue</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1592552412/help/Zapier_PAT_mini.png" alt="Entering your LiveChat account data" title="Entering your LiveChat account data"></p> <ol start="6"> <li>On the next section, click on <strong>Save + Continue</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-finalize-the-trigger.png" alt="Proceed by clicking on Save + Continue" title="Proceed by clicking on Save + Continue"></p> <ol start="7"> <li>Now it is time to test your <strong>LiveChat - Zapier</strong> integration. To do that, click on <strong>Fetch + Continue</strong>.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-test-the-trigger.png" alt="Test your LiveChat account" title="Test your LiveChat account"></p> <ol start="8"> <li>If the test will be successful, all that is left for you is to click on the <strong>Continue</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-test-successful.png" alt="Click on Continue to proceed" title="Click on Continue to proceed"></p> <p>Done! In the next step, we will continue with the <strong>Zap configuration</strong>.</p> <h2 id="configure-zap">Configure your Zap!<a href="#configure-zap" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/mailigen-add-new-contacts-straight-from-your-chats/#configure-zap" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>Now it is time to <strong>configure the Action</strong> that Zapier will make <strong>when you finish a chat with your customer</strong>.</p> <ol start="1"> <li>On the <strong>Choose an Action App</strong> section, type <strong>Mailigen</strong> into the search field and choose the app from the list.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-mailigen-as-action.png" alt="Choose Mailigen as an Action App" title="Choose Mailigen as an Action App"></p> <ol start="2"> <li>Next, choose <strong>Add Contact</strong> as the Zap&rsquo;s action and click on <strong>Save + Continue</strong> to proceed.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-add-contact-as-action.png" alt="Choose Add Contact as an action" title="Choose Add Contact as an action"></p> <ol start="4"> <li>Now it is time to <strong>add your Mailigen account</strong> to Zapier. To do that, click on <strong>Connect a New Account</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-add-mailigen-account.png" alt="Link Mailigen account with Zapier" title="Link Mailigen account with Zapier"></p> <ol start="4"> <li>A new window will pop-up. There, provide your <strong>Mailigen&rsquo;s API key</strong> and click on <strong>Yes, continue</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-provide-mailigen-api-key.png" alt="Provide your Mailigen API key" title="Provide your Mailigen API key"></p> <ol start="5"> <li>Click on <strong>Save + Continue</strong> to proceed.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-click-on-save-continue-to-add-mailigen-account.png" alt="Click on Save + Continue to proceed" title="Click on Save + Continue to proceed"></p> <ol start="6"> <li>On the next section, set up your <strong>Mailigen Contact</strong>. In the <strong>Contact List</strong> field, choose a list to which new contacts will be saved.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-mailigen-contact-list-id.png" alt="Choose a contact list in Mailigen" title="Choose a contact list in Mailigen"></p> <ol start="7"> <li>Next, <strong>map New Contact Email</strong> with Visitor email from LiveChat:</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-map-new-contact-email.png" alt="Map New Contact Email field" title="Map New Contact Email field"></p> <ol start="8"> <li>Now, decide if you want to enable the <strong>Double opt-in</strong> option.</li> </ol> <div class="b--u-py-5 b--u-px-4 b--u-mt-4 b--u-mb-6 u-border-2 u-rounded u-border-green u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="b--u-mb-3 md:u-mb-0 b--md:u-mr-4 md:u-basis-2"><img src="/help/icons/tip-1.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">Enabling <strong>Double opt-in</strong> option will allow you to send a <strong>confirmation email</strong> to your customer. By doing that, he will be added to your newsletter only when he will click on the link in an email.</div> <div class="md:u-hidden">Enabling <strong>Double opt-in</strong> option will allow you to send a <strong>confirmation email</strong> to your customer. By doing that, he will be added to your newsletter only when he will click on the link in an email.</div> </div> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-double-opt-option.png" alt="Enable the double opt-in option" title="Enable the double opt-in option"></p> <ol start="9"> <li>Now, choose if you want to send a <strong>Welcome Email</strong> when your customers will be added to the list:</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-choose-to-send-welcome-email.png" alt="Choose if you want to send a Welcome Email to your customers" title="Choose if you want to send a Welcome Email to your customers"></p> <ol start="10"> <li>You can also set up option fields, like <strong>First</strong> and <strong>Last name</strong>. After setting them up, click on <strong>Continue</strong> to proceed.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-map-optional-fields.png" alt="Set up optional fields and click on continue to proceed" title="Set up optional fields and click on continue to proceed"></p> <ol start="11"> <li><p>On the next section, you will see a summary of a contact that will be created in your <strong>Mailigen</strong> account. It is also time to <strong>test if LiveChat is successfully integrated with Mailigen</strong>.</p> <p>To proceed, click on <strong>Create &amp; Continue</strong>.</p> </li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-confirm-mailigen-setup.png" alt="Summary of Mailigen Contact" title="Summary of Mailigen Contact"></p> <ol start="12"> <li>If everything is fine, you will receive a confirmation that the test was successful. To finalize the configuration, click on <strong>Finish</strong> button.</li> </ol> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-click-finish-to-proceed-with-mailigen.png" alt="Click on Finish to finalize the process" title="Click on Finish to finalize the process"></p> <p>Done! Now your LiveChat is integrated with Mailigen. All that is left to do is to turn on your new Zap.</p> <h2 id="launch-zap">Launch your Zap!<a href="#launch-zap" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/mailigen-add-new-contacts-straight-from-your-chats/#launch-zap" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>To launch your Zap, click on the <strong>Grey Switch</strong>. That will start passing the information from LiveChat to ProjectManager. Also, don&rsquo;t forget to <strong>Name your Zap</strong> so that you will be able to find it on your Zapier Dashboard more easily!</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/help/livechat-zapier-name-your-mailigen-zap.png" alt="Mailigen: add new contacts straight from your chats" title="Mailigen: add new contacts straight from your chats"></p> <p>Done! Now, your Mailigen integration is ready and each time your chat will finish, the new file will be created in your ProjectManager account.</p> </div> </div> <aside class="c-toc b--u-pl-3 b--u-pr-1 u-hidden lg:u-block"> <div style="width: 300px; position: sticky; top:90px;" class="c-toc--desktop b--lg:u-py-4 lg:u--my-xl u-bg-white u-border-gray-900"> <h3 class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-py-2" id="hc-toc-heading">Table of contents</h3> <div data-scroll-spy-target="list"> <nav id="TableOfContents"> <ul> <li><a href="#make-zap">Make a Zap!</a></li> <li><a href="#configure-zap">Configure your Zap!</a></li> <li><a href="#launch-zap">Launch your Zap!</a></li> </ul> </nav> </div> </div> </aside></div> <form action="https://hooks.zapier.com/hooks/catch/4830540/bneqpuu/" name="hc_rating" class="b--u-my-12" data-netlify="true" netlify-honeypot="human-test" data-id="4a91324fc16ccc12a581e3ef557f9770" data-controller="rating-form"> <section class="u-text-center b--u-mb-6 u-bg-gray-900 o-container v--big b--u-py-8"> <h2 class="b--u-text-lg b--u-text-bold b--u-mb-4">Was this article helpful?</h2><button type="submit" data-value="form-name=hc_rating&amp;page_id=4a91324fc16ccc12a581e3ef557f9770&amp;title=Mailigen%3A&#43;add&#43;contacts&#43;straight&#43;from&#43;chats&amp;vote=1" data-vote="1" data-action="click->rating-form#rate" title="yes" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent b--u-mb-3 md:u-mb-0" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M2.315 11.685h4v10h-4zM17.114 21.685h-8.8v-10l5.456-8.444a2.418 2.418 0 0 1 2.63-.813l-.694 8.163h3.876a2.1 2.1 0 0 1 2.059 2.5c-.274 1.4-.6 3.068-.809 4.117-.841 4.271-3.718 4.477-3.718 4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">Yes</span> </button> <button type="submit" data-value="form-name=hc_rating&amp;page_id=4a91324fc16ccc12a581e3ef557f9770&amp;title=Mailigen%3A&#43;add&#43;contacts&#43;straight&#43;from&#43;chats&amp;vote=0" data-vote="0" data-action="click->rating-form#revealMessageInput" title="no" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M21.685 12.315h-4v-10h4zM6.886 2.315h8.8v10l-5.456 8.444a2.418 2.418 0 0 1-2.634.813l.694-8.163H4.414a2.1 2.1 0 0 1-2.059-2.5c.273-1.4.6-3.068.808-4.117.846-4.271 3.723-4.477 3.723-4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">No</span> </button> </section> <div class="u-text-center o-container u-maxw-6 c-rating-form__feedback" data-rating-form-target="feedback"> <label for="hc_rating_message" class="b--u-text-base u-inline-block b--u-mb-2">How can we make it better?</label> <br> <textarea name="message" id="hc_rating_message" maxlength="100" class="u-border u-border-black u-rounded-sm b--u-px-3 b--u-py-2 b--u-mb-3 c-rating-form__message u-text-left" data-rating-form-target="message" required ></textarea> <div class="u-text-right"> <button type="submit" data-value="form-name=hc_rating&amp;page_id=4a91324fc16ccc12a581e3ef557f9770&amp;title=Mailigen%3A&#43;add&#43;contacts&#43;straight&#43;from&#43;chats&amp;vote=0" data-vote="0" data-action="click->rating-form#rateAndFeedback" title="no" class="c-btn b--u-px-3 ub v--transparent" data-rating-form-target="submit" disabled > Submit your feedback </button> </div> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation0"> <img src="/help/images/ok.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Got it!</h3> <p class="b--u-text-base">Thanks for your feedback.</p> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation1"> <img src="/help/images/thanks.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Thank you!</h3> <p class="b--u-text-base">We鈥檙e happy to help.</p> </div> </form> <section class="o-container b--u-mb-6 b--md:u-mb-12"> <h3 class="b--u-text-base b--u-text-bold u-text-gray-300 b--u-mb-4">RELATED ARTICLES</h3> <div class="o-columns v--two"><div class="b--u-p-4 b--md:u-p-6 u-bg-gray-900 u-flex u-flex-col u-justify-between u-flex-wrap"> <div> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-3">Google Contacts integration for Online Businesses</h4> <p class="b--u-text-base b--u-mb-3">Google Contacts integration is an easy, and fully automated way to store your visitors&#39; 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Discover all LiveChat features</a></p> </div> </div> </section> <section class=" u-bg-gray-900 b--u-py-8 u-border-t u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on Text" data-action="click->track#send">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 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values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">ChatBot</span> <br><span style="opacity: .65;">Automate customer service with聽AI</span></p> </a> <a href="https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" 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<br><span style="opacity: .65;">Guide and educate customers</span></p> </a> <a href="https://openwidget.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="76" height="76" viewBox="0 0 76 76" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_ddd_1770_3180)"><g clip-path="url(#clip0_1770_3180)"><rect x="6" y="6" width="64" height="64" rx="8" fill="#333333"/><rect x="6" y="6" width="64" height="64" fill="white"/><g clip-path="url(#clip1_1770_3180)"><mask id="mask0_1770_3180" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="20" y="22" width="37" height="32"><path d="M38.0931 22.1982C41.4514 22.1982 44.9297 22.3204 48.0482 22.565C52.1262 22.9318 55.4845 26.1111 55.8444 30.3909L55.8865 31.1297L55.9301 32.0677C55.9732 33.0966 56.0166 35.4319 56.0602 39.0736L56.0377 40.2545C55.9933 42.3179 55.9257 44.1669 55.8444 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1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & 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