How do I access WHM (Web Host Manager)? - Krystal Hosting Knowledge Base

<!DOCTYPE html> <html lang="en"> <head> <title>How do I access WHM (Web Host Manager)? - Krystal Hosting Knowledge Base</title> <meta name="description" content="Your reseller WHM control panel allows you to manage your reseller account and access your clients individual cPanel accounts. Find out more information here."> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" href="https://files.helpdocs.io/8nzbvyta9f/favicon.svg"> <meta property="og:title" content="How do I access WHM (Web Host Manager)?"> <meta property="twitter:title" content="How do I access WHM (Web Host Manager)?"> <meta property="og:description" content="Your reseller WHM control panel allows you to manage your reseller account and access your clients individual cPanel accounts. Find out more information here."> <meta property="twitter:description" content="Your reseller WHM control panel allows you to manage your reseller account and access your clients individual cPanel accounts. Find out more information here."> <meta property="og:type" content="article"> <meta property="twitter:card" content="summary_large_image"> <meta property="og:image" content="https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472764058/get-whmcs-key-image-1.png"> <meta property="twitter:image:src" content="https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472764058/get-whmcs-key-image-1.png"> <meta property="og:url" content="https://help.krystal.io/reseller-guides/how-do-i-access-whm-web-host-manager"> <meta property="twitter:site" content="https://help.krystal.io"> <meta property="article:published_time" content="2019-06-23T13:30:23Z"> <meta property="article:modified_time" content="2023-11-20T09:34:47Z"> <meta property="og:site_name" content="Krystal Hosting"> <script type="application/ld+json">{"@context":"http://schema.org","@type":"TechArticle","articleBody":"Your Reseller WHM control panel allows you to manage your Reseller account and access your clients individual cPanel accounts. Your WHM control panel can be accessed either via your primary account domain, your host server URL or via your Krystal client area. Login to WHM via your primary domain. https://your-domain.com/whm - replace your-domain.com with your domain name - so if your domain name is example.co.uk you would use https://example.co.uk/whm Login to WHM via your hostname. https://hostname/whm - replace hostname with your hostname name - so if your hostname is carbon.cloudhosting.co.uk you would use https://carbon.cloudhosting.co.uk/whm You can also access WHM access via your Krystal Client Area by following the instructions below. Login to WHM via your Krystal Client area. Start by logging in to your Krystal Client Area - link opens in a new window. Then click My Services or select Services \u003e My Services from the menu. Click Manage Product to select the correct reseller package.. Then click the Login to WHM button..","articleSection":"Reseller Guides","author":{"@type":"Person","image":"https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm\u0026s=150","name":"Ben Oates"},"dateCreated":"2019-06-23T13:30:23Z","dateModified":"2023-11-20T09:34:47Z","datePublished":"2019-06-23T13:30:23Z","headline":"How do I access WHM (Web Host Manager)?","image":"https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472764058/get-whmcs-key-image-1.png","mainEntityOfPage":"https://help.krystal.io/reseller-guides/how-do-i-access-whm-web-host-manager","publisher":{"@type":"Organization","logo":"https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961","name":"krystal"},"thumbnailUrl":"https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472764058/get-whmcs-key-image-1.png","url":"https://help.krystal.io/reseller-guides/how-do-i-access-whm-web-host-manager","version":14,"wordCount":163}</script> <link rel="canonical" 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a.card-link .card-description { flex-grow: 1; } #article a { color: #3E4856 !important; } #home .card-block { min-height: 435px; } #related .card-block, #search-articles .card-block { min-height: 0px !important; } .card-title { font-size: 20px; color: #182229; /* CHANGE TO DYNAMIC */ } .card-link:hover { text-decoration: none; } .card-link:focus { text-decoration: none; } .card-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .small-capital-text { font-size: 0.9rem; font-weight: 600; color: #4D5A6D; text-transform: uppercase; } .small-capital-text a { color: #4D5A6D; /* CHANGE TO DYNAMIC */ text-decoration: none; } .author-text span:first-of-type { padding-left: 0.5em; } .author-text { border-top: 1px solid rgba(0, 0, 0, 0.06); padding-top: 1em; } .card-link p.author-text { margin-bottom: 0; } .author-image { max-height: 30px; display: inline-block; border-radius: 4px; border: 2px solid white; } .author-image:not(:first-of-type) { margin-left: -10px; } /* Header Navigation Bar */ .top-bar{ background: #1e1b3d; color: #fff; padding-bottom: 8px; padding-top: 8px; font-size: 0.8em; } .top-bar-title{ color: hsla(0,0%,100%,.5); font-weight: bold; } /* Header */ @media only screen and (min-device-width: 320px) { .navbar { margin-left: -15px; margin-right: -15px; } } @media only screen and (min-width: 481px) { .navbar { margin-left: -30px; margin-right: -30px; } } .bg-faded { height: 170px; background-color: #FF519E; /* CHANGE TO DYNAMIC */ padding: 30px 45px; } .navbar-brand>span { color: white; /* CHANGE TO DYNAMIC */ font-weight: 600; } .nav-items { float: right; } @media only screen and (min-device-width: 0px) and (max-device-width: 480px) { li.custom-link, li.statuspage { display: none; } } .navbar-light .navbar-nav .nav-link { color: rgba(255, 255, 255, .7); /* CHANGE TO DYNAMIC */ transition: color 0.25s ease; } .navbar-light .navbar-nav .nav-link:hover { color: rgba(255, 255, 255); /* CHANGE TO DYNAMIC */ } .btn.btn-primary.btn-contact { background-color: white; border: none; color: #3E4856; /* CHANGE TO DYNAMIC */ box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); top: 0px; transition: box-shadow 0.5s ease; } .btn.btn-primary.btn-contact:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown { text-transform: uppercase; background-color: white; color: #ff519e; /* CHANGE TO DYNAMIC */ padding: 0.3em 1em 0.3em 1em; border-radius: 4px; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); transition: box-shadow 0.5s ease; } #lang-dropdown:hover { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); } #lang-dropdown:before { width: 20px; content: ""; background-image: url('https://files.helpdocs.io/C40DJRPqlj/articles/uTwGKeIXki/1526803942629/world-icon-svg'); /* CHANGE TO DYNAMIC */ background-repeat: none; height: 20px; margin: 0.2em 0.5em 0 0; float: left; } .dropdown-menu { box-shadow: 0 7px 20px 0 rgba(0, 0, 0, 0.10); border: none; } /* Search */ #instant-search input { margin-top: -2em; border-radius: 4px; padding: 1em; background-color: rgb(255, 255, 255); border: none; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16); -webkit-appearance: none; width: 100%; display: block; transition-property: box-shadow; transition-duration: .5s; transition-timing-function: ease; font-size: 1.3rem; } #instant-search input::placeholder { color: #111; } #instant-search input:focus { box-shadow: 0 2px 30px 0 rgba(0, 0, 0, 0.20); -webkit-appearance: none; outline: none; caret-color: #FF519E; /* CHANGE TO DYNAMIC */ } #searchresults { margin-top: -0.2em; } #search-container .fa { float: right; margin-right: 1em; margin-top: -2em; font-size: 1.15em; position: relative; z-index: 2; color: grey; } #hits { background-color: white; padding: 0 1em; box-shadow: 0 4px 4px 0 rgba(0, 0, 0, 0.16); border-radius: 0 0 4px 4px; } .search-article-title { font-size: 20px; color: #3E4856; /* CHANGE TO DYNAMIC */ } .search-article-link:hover { text-decoration: none; } .search-article-link:focus { text-decoration: none; } .search-article-description { color: #4D5A6D; line-height: 20px; font-size: 14px; } .search-article-row:last-of-type hr { display: none; } /* Content */ #content { max-width: 1500px; display: block; margin: 0 auto; padding: 4em 0 0 0; } /* Categories */ #categories { margin-top: 2em; } #breadcrumbs { font-size: 14px; } #breadcrumbs a { margin-left: 3px; margin-right: 3px; } #breadcrumbs a:first-of-type { margin-left: 0; } .category-icon { max-height: 70px; color: #4D5A6D; /* CHANGE TO DYNAMIC */ padding-bottom: 1.15em; } /* Category page */ #subcategories { margin: 0em -12em 2em -12em; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding: 1em 11em; } #subcategories .card { margin-bottom: 1em; } /* Article */ .full-article-card { border: 0px solid rgba(0, 0, 0, 0); border-radius: 4px; padding: 1.5em 2em; box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.12); background-color: white; width: 100%; max-width: 1000px; margin: 0 auto; /* Center align the element horizontally */ } .full-article-author-meta { background-color: rgba(0, 0, 0, 0.02); padding: 1em 2em; margin: 2em -2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } .full-article-author-image { border-radius: 4px; max-height: 40px; display: inline-block; } #article .p:not(.meta), #article .card-block #htmlWithToc p:not(.meta) { font-size: 17px; } #article h3, h4, h5 { margin: 1.1em 0 0.5em 0; } #article table { margin: 2em -3em; display: block; overflow-x: auto; } #article thead { background-color: rgba(0, 0, 0, 0.03); border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); } #article th { padding: 1em; text-align: left; font-weight: 600; } #article tr:nth-child(even) { background-color: rgba(0, 0, 0, 0.02); } #article td { padding: 1em; border-right: 1px solid rgba(0, 0, 0, 0.06); font-size: 14px; min-width: 15em; } #article table>tbody>tr>td>pre { border-top: none; border-bottom: none; border-radius: 4px; margin: 0; padding: 1em; } #article ol { counter-reset: li; margin-left: 0; padding-left: 0; margin-top: 0; margin-bottom: 1rem; } #article ol>li { position: relative; margin: 0 0 6px 2em; padding: 0.3em 8px; list-style: none; } #article ol>li:before { /* color: #e80074; border-color: #ec0e79; background-color: #ffeaf4; */ color: #4D5A6D; border-color: #4D5A6D; background-color: #F6F7F9; content: counter(li); counter-increment: li; position: absolute; top: 0.1em; left: -2em; box-sizing: border-box; width: 1.5em; height: 1.5em; margin-right: 0.2em; margin-top: 0.4em; border-style: none; border-radius: 50%; line-height: 1.4em; text-align: center; } #article ol ol>li:before { content: counter(li, lower-latin); } #article ol ol ol>li:before { content: counter(li, lower-roman); } #article ul { list-style: none; padding: 0; font-size: 17px; margin: 1em 0; } #article ul>li { padding-left: 1em; text-indent: -.7em; } #article ul>li::before { content: "•"; padding-right: 0.25em; position: relative; top: 0.10em; font-size: 1.5em; /* color: #FF519E; */ color: #4D5A6D; } #article ul ul { margin: 0; } #article img { max-width: 100%; } #article pre { background-color: rgba(0, 0, 0, 0.03); padding: 2em 2em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; } #article pre:before { content: attr(data-content); display: table; clear: both; text-transform: uppercase; font-size: 10px; padding-bottom: 1em; font-weight: 700; color: rgba(0, 0, 0, 0.20); } #article .tip-callout { background-color: #ddf5ff; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .tip-callout:before { content: '\f075'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #36c6fe; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .tip-callout a { color: #0a769e; font-weight: bold; text-decoration: none; text-indent: initial; } #article .tip-callout a:hover { cursor: pointer; } #article .note-callout { background-color: #fff5dd; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .note-callout:before { content: '\f05a'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ffbc00; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .note-callout a { color: #c1961d; font-weight: bold; text-decoration: none; text-indent: initial; } #article .note-callout a:hover { cursor: pointer; text-decoration: underline; } #article .warning-callout { background-color: #ffd8d8; margin: 2em 0; padding: 1em 1em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); padding-left: 3em; text-indent: -3em; } #article .warning-callout:before { content: '\f071'; margin-right: .75em; font-family: FontAwesome; color: white; padding: 0.5em; background-color: #ff0000; border-radius: 4px; display: initial; margin-left: 0.3em; } #article .warning-callout a { color: #b51212; font-weight: bold; text-decoration: none; text-indent: initial; } #article .warning-callout a:hover { cursor: pointer; } #article .inline-code { color: #383a3c; } #article blockquote { background-color: rgba(0, 0, 0, 0.03); margin: 2em -3em; padding: 2em 3em; border-top: 1px solid rgba(0, 0, 0, 0.06); border-bottom: 1px solid rgba(0, 0, 0, 0.06); display: block; overflow-x: auto; font-style: italic; } #article a { color: #3E4856; font-weight: 600; } #article a:after { content: '\00a0 \f08e'; font-family: FontAwesome; font-size: .75em; } #article #feedback { background-color: rgba(0, 0, 0, 0.02); border: 1px solid rgba(0, 0, 0, 0.06); border-radius: 4px; padding: 0em 1em 1em 1em; width: 100%; } #article a.lightbox:after, #breadcrumbs a:after { content: ''; } #article #feedback h3 { text-align: center; font-weight: 500; } #article #feedback .btn-group { width: 100%; } #article #feedback .btn-group .btn { width: 33%; opacity: 0.6; transition: opacity 0.5s ease; } #article #feedback .btn-group .btn:hover { opacity: 1; } #article #feedback .thanks { text-align: center; } #article #feedback i { display: block; } #article #related { text-align: center; background-color: rgba(0, 0, 0, 0.02); border-radius: 4px; border: 1px solid rgba(0, 0, 0, 0.06); padding: 0em 1em 1em 1em; } #article #related>ul { list-style: none; } #article #related>ul>li { padding-left: 0; } #article #related ul>li::before { display: none; } @media only screen and (min-width: 70em) #article #toc { position: fixed !important; width: 300px; top: 200px; left: 30px; max-height: 500px; overflow-y: scroll; } @media only screen and (min-width: 95em) { #article #toc { position: fixed !important; width: 300px 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overflow: hidden; } #header, #related, #feedback, #breadcrumbs, #disqus_thread, .hd-admin-bar, hr { display: none; } p, address, li, dt, dd, blockquote { font-size: 100% } code, pre { font-family: "Courier New", Courier, mono; } ul, ol { list-style: square; margin-left: 18pt; margin-bottom: 20pt; } li { line-height: 1.6em; } } </style> <meta property="hd-render" content="hbs"> </head> <body data-article-id="kduv7e92jp" data-category-id="ky96taii6d" data-search-term="undefined" data-original-search-term="undefined" data-search-result-count="undefined" data-language-code="" data-default-language-code="en" data-account-id="8nzbvyta9f" data-domain="help.krystal.io" data-home-path="/" data-search-placeholder="Help me with..." data-see-more-results-string="See more results" data-all-categories-string="All categories" data-category-title="Reseller Guides" data-no-articles-found-string="No articles found" > <div id="main" data-hd-template="customhbs">  <div id="header"> <div class="container-fluid"> <nav class="navbar navbar-light bg-faded"> <a class="navbar-brand" href="/" aria-label="Back to home"> <span> <img class="img-responsive logo" src="https://files.helpdocs.io/8nzbvyta9f/logo.png?t=1669998786961"> Krystal Hosting </span> </a> <div class="spacer"></div> <div class="nav-items"> <ul class="nav navbar-nav"> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/client/" target="_blank" rel="noopener"> Client Login </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/contact" target="_blank" rel="noopener"> Contact Us </a> </li> <li class="nav-item custom-link"> <a class="nav-link" href="https://krystal.io/" target="_blank" rel="noopener"> Back to Krystal </a> </li> <li class="nav-item"> <a id="contact-modal-trigger" class="btn btn-primary btn-contact nav-link" href="#" data-toggle="modal" data-target="#contact-modal" data-popup-trigger="contact-modal" >Contact</a> </li> </ul> </div> </nav> </div> <div id="search-container" class="container-fluid search-responsive"> <div class="row"> <div class="col-xs-12 col-md-6 offset-md-3"> <div id="instant-search"> <form action="/search" method="GET"> <input id="hd-query" name="query" placeholder="Help me with..." aria-label="Help me with"> </form> </div> <span class="fa fa-search"></span> </div> </div> </div> <div id="searchresults" class="container-fluid"> <div id="articles" class="row"> <div class="col-xs-12 col-md-6 offset-md-3 col-lg-6 offset-lg-3"> <div id="hits"></div> </div> </div> </div> </div> <div class="container-fluid"> <div id="content"> <style> #toc::before { content: 'Table of Contents' !important; } </style> <div id="article"> <div id="meta" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <p id="breadcrumbs" class="small-capital-text"> <a href="/"> All Categories </a> > <a href="/reseller-guides" aria-label="Reseller Guides"> <span property="name">Reseller Guides</span> </a> </li> > How do I access WHM (Web Host Manager)? </p> </div> </div> <div id="body" class="row"> <div class="col-xs-12 col-md-10 offset-md-1 col-lg-10 offset-lg-1"> <div class="full-article-card"> <div class="card-block"> <h1 class="full-article-title">How do I access WHM (Web Host Manager)?</h1> <p class="meta small-capital-text full-article-author-meta author-text"> <img class="img-fluid full-article-author-image" src="https://www.gravatar.com/avatar/c7d18870382596718fcad368bbae3ecd?d=mm&s=150"> <span class="text-muted"> Updated 1 year ago by Ben Oates </span> </p> <p>Your Reseller WHM control panel allows you to manage your Reseller account and access your clients individual cPanel accounts.</p><p>Your WHM control panel can be accessed either via your primary account domain, your host server URL or via your Krystal client area.</p><h3 id="login_to_whm_via_your_primary_domain">Login to WHM via your primary domain</h3><p><code>https://your-domain.com/whm</code> - replace <code>your-domain.com</code> with your domain name - so if your domain name is <code>example.co.uk</code> you would use <code>https://example.co.uk/whm</code></p><h3 id="login_to_whm_via_your_hostname">Login to WHM via your hostname</h3><p><code>https://hostname/whm</code> - replace <code>hostname</code> with your <a href="/getting-started/how-can-i-find-my-home-server-name">hostname name</a> - so if your hostname is <code>carbon.cloudhosting.co.uk</code> you would use <code>https://carbon.cloudhosting.co.uk/whm</code></p><p>You can also access WHM access via your Krystal Client Area by following the instructions below.</p><h3 id="login_to_whm_via_your_krystal_client_area">Login to WHM via your Krystal Client area</h3><ol><li>Start by logging in to your <a href="https://krystal.uk/client" target="_blank">Krystal Client Area - link opens in a new window</a>.</li><li>Then click <strong>My</strong> <strong>Services</strong> or select <strong>Services > My Services</strong> from the menu.</li></ol><p></p><figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472764058/get-whmcs-key-image-1.png"/></figure><ol><li>Click <strong>Manage Product</strong> to select the correct reseller package.<figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472772518/get-whmcs-key-image-2.png"/></figure></li><li>Then click the <strong>Login to WHM</strong> button.<figure><img src="https://files.helpdocs.io/8nzbvyta9f/articles/kduv7e92jp/1700472863744/get-whmcs-key-image-5.png"/></figure></li></ol><p></p> </div> <hr/> <div id="feedback" class="card-block" data-thanks="Got it!"> <h3>How did we do?</h3> <div class="btn-group" role='group' aria-label='Feedback'> <button class="feedback-positive btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M13.6 18.8a79.3 79.3 0 0 1-6.3-7.3 5.4 5.4 0 0 1 .6-7.6 4 4 0 0 1 4.4-.4c.9.5 1.4 1.2 1.8 2 .2.3.6.3.8 0 .4-.9 1-1.6 2-2a4 4 0 0 1 3.7 0c2.8 1.7 3.1 5.8 1 8a83.7 83.7 0 0 1-6.1 7.3c-.6.5-1.4.5-2 0zm21 .6c-2.5-2.7-4.5-5-6.3-7.6a5.8 5.8 0 0 1 .6-7.9c1.3-1 3-1.2 4.4-.3.9.4 1.4 1.1 1.8 2 .2.3.6.3.8 0 .4-1 1-1.7 2-2.1 1.2-.7 2.6-.7 3.7 0 2.8 1.7 3.1 6 1 8.4a86 86 0 0 1-6.1 7.5c-.6.6-1.4.6-2 0z" fill="#F71272"/> <path d="M10 28c0-1.6 5.9 4.7 15 4.7S40 26 40 28s-5.3 14.8-15 14.8S10 29.6 10 28z" fill="#866B21"/> </g> </svg> </button> <button class="feedback-neutral btn btn-link" type='button'> <svg width="50" height="50" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <circle fill="#FFDF86" cx="25" cy="25" r="25"/> <path d="M16.6 20.7c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6zm17 0c2.5 0 4.6-3.5 4.6-6 0-2.6-2-5.7-4.6-5.7-2.5 0-4.6 3.1-4.6 5.7 0 2.5 2 6 4.6 6z" fill="#866B21"/> <path d="M13.7 35.9h24" stroke="#866B21" stroke-width="4" stroke-linecap="round"/> </g> </svg> </button> <button 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video.setAttribute('aspectratio', (video.height / video.width) || 0.5625); if (video.getAttribute('aspectratio')) { video.removeAttribute('width'); video.removeAttribute('height'); } var newWidth = fluidEl.offsetWidth - (isBackup ? 200 : 0); if (!newWidth) return; Array.prototype.forEach.call(allVideos, function(video) { var ar = video.getAttribute('aspectratio'); video.setAttribute('width', newWidth); video.setAttribute('height', newWidth * ar); }); }); }); }); })(); </script> </body> </html>

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