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Telemarketing TnC | Vi

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tabindex="-1" role="dialog" aria-labelledby="exampleModalScrollableTitle" aria-hidden="true"> <div class="modal-dialog modal-dialog-scrollable" role="document"> <div class="modal-content"> <div class="modal-body"> <div class="d-flex"> <input type="text" name="search d-inline-block" id="searchInputBox" placeholder="Search" class="idle_state"/> <a href="#" id="goforSearch"><img class="icons placeholder-search" src="/content/dam/vodafoneideadigital/homepage/search.svg" alt="image"/></a> <img class="icons clear-search" src="/content/dam/vodafoneideadigital/homepage/close.svg" alt="image"/> </div> <div class="searches popular-search d-none"> <h6 class="search-heading">Popular Searches</h6> <a class="search-result-text" title="Recharge" href="#">Recharge</a> <a class="search-result-text" title="Bill Pay" href="#">Bill Pay</a> </div> <!-- <div class="searches recomended-search d-none"> <h6 class="search-heading">Recommended Searches</h6> <a href="#" class="search-result-text">this is dummy search result</a> <a href="#" class="search-result-text">this is dummy search result</a> <a href="#" class="search-result-text">this is dummy search result</a> <a href="#" class="search-result-text">this is dummy search result</a> </div> --> <div class="bulletList d-none"> <h6 class="search-heading">Recommended Searches</h6> </div> </div> </div> </div> </div> </div> <form id="globalsearchsubmitForm" method="post" action="/content/vodafoneideadigital/in/en/vil-homepage/search-results.external.html"> <input type="hidden" name="q" id="globalsearchsubmit"/> </form> </div> <div class="headercomponent aem-GridColumn aem-GridColumn--default--12"><div> <dialog id="searchBox" class="searchDiv"> <div class="dialogHeader"> <p class="heading">frequently searched on Vi</p> </div> <div class="dialogBody"> <li class="resKey d-none" id="resKey"></li> <ul class="keywordWrapper"> <li class="keyword">Recharge offers</li> <li class="keyword">Buy fancy number</li> <li class="keyword">Pay bill online</li> <li class="keyword">Cash back offers</li> <li class="keyword">Best international roaming plans</li> </ul> </div> </dialog> <div id="backDropoverlay" class="backDrop"></div> <header> <div class="headercomponent"> <div class="vi_navwrapper"> <nav class="col-12 navbar navbar-expand-lg navbar-light nav-header container px-md-0 navbarBottom"> <div class="col-5 col-lg-1 navbarBrandicon"> <a class="navbar-brand" href="https://www.myvi.in/"> <img loading="lazy" width="60" height="60" src="/content/dam/vodafoneideadigital/homespyder/Vi-logo.svg" title="Vi" alt="Vi"/></a></div> <div class="vi-mobile-searchicon"> <a href="https://vi.app.link/viappinst" class="d-lg-none vi_headerDlink">open in Vi app</a> <div class="searchWrapper" is-open="false"> <div class="searchBody"> <img src="/content/dam/vodafoneideadigital/globalsearch/back-arrow.svg" class="back-arrow"/> <input type="text" class="searchInput" placeholder="Search" id="searchInput" maxlength="30" minlength="1" required/> <img src="/content/dam/vodafoneideadigital/globalsearch/search.svg" alt="search" width="20" height="20" class="searchIcon"/> <!-- <img src="/content/dam/vodafoneideadigital/globalsearch/close.svg" alt="clear" width="20" height="20" class="clearSearch" /> --> <div class="greySearch-icon" data-state="false"> <img src="/content/dam/vodafoneideadigital/globalsearch/white-Icon_Search.svg" alt="clear" class="clearSearch"/> </div> </div> </div> <button class="navbar-toggler text-right" type="button" data-toggle="collapse" data-target="#navbarMainContent" aria-controls="navbarMainContent" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> </div> <div class="col-lg-11 collapse navbar-collapse" id="navbarMainContent"> <div class="nav_w100"> <div class="navclosebtn"> <a href="https://www.myvi.in/account/login" class="mob_signinnew d-none">Sign in</a> <span class="mob_signinnew d-none" x-cq-linkchecker="valid" id="mobSignin">Sign in</span> <button class="crossicon" type="button" data-toggle="collapse" data-target="#navbarMainContent" aria-controls="navbarMainContent" aria-expanded="false" aria-label="Toggle navigation"> <img loading="lazy" src="/content/dam/vodafoneideadigital/homespyder/close (1).svg"/> </button> </div> <div class="top_navlogin d-none"> <div class="mob_dashboard"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/dashboard.svg"/><a href="#">Dashboard</a> </div> <div class="mob_myacc"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/myacc.svg"/><a href="#">My Account</a> </div> </div> <ul class="navbar-nav"> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/user.svg"/>Prepaid </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/online-mobile-recharge">Mobile Recharge</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/best-prepaid-plans">Prepaid Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/unlimited-calls-and-data-plans">Unlimited Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/mobile-recharge-offers">Recommended packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/hero-unlimited-and-weekend-data-rollover">Vi Hero Unlimited</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="/prepaid/online-mobile-recharge#superhero">Super Hero Unlimited</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/mobile-data-packs">Data Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/recharge-talktime-top-up-plans">Talktime Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/netflix-subscription-plans">Netflix packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/jiohotstar-subscription-offer">JioHotstar Offer</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/buy-prepaid-sim-connection-online">Prepaid SIM</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/sms-packs">SMS packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/sonyliv-subscription-recharge-plans">SonyLIV Monthly Packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/service-validity-recharge-plans">Service Validity Packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/caller-tunes">Caller Tunes Packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/recharge-plans-without-data">Only Calling Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/esim-activation">eSIM Activation</a></div> </div> </div> </div> </li> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/paybill.svg"/>Postpaid </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/quick-online-bill-payment">Pay Bill Online</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/buy-postpaid-sim-connection-online">Postpaid SIM</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/redx">REDX</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/vi-postpaid-plans">Best Postpaid Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/family-postpaid-plans">Postpaid Family Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/esim-activation">eSIM Activation</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/jiohotstar-subscription-offer#postpaid">JioHotstar Offer</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/plans-and-packs">Change postpaid plan</a></div> </div> </div> </div> </li> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/sim.svg"/>New Connection </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/buy-postpaid-sim-connection-online?show=postpaidonly">Postpaid Connection </a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/choose-your-fancy-mobile-numbers-online">Fancy Number</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/mobile-number-portability-mnp-online">Port Number to Vi</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/pre-to-post/plan?mrp=451&amp;utm_source=MyVi&amp;utm_campaign=MainMenu">Prepaid to Postpaid</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/family-postpaid-plans">Family Plans</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/buy-prepaid-sim-connection-online">Prepaid Connection</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/vi-free-sim-home-delivery">Free SIM Delivery</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/track-your-sim-online">Track Your SIM Delivery</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/new-connection/self-kyc-buy-new-4g-sim-card-online">Self KYC</a></div> </div> </div> </div> </li> <li class="nav-item dropdown "> <a class="nav-link " href="https://www.myvi.in/international-roaming-packs"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/flight.svg"/>International Roaming </a> </li> <li class="nav-item dropdown "> <a class="nav-link " href="https://www.myvi.in/5g-network"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/5g-icon.svg"/>5G </a> </li> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/explore.svg"/>Explore </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/vi-movies-and-tv/all-ott-in-one-app">Vi Movies &amp; TV</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/netflix-subscription-plans">Netflix packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/caller-tunes">Callertune</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/giganet">GIGAnet</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/value-added-services/vi-services">Vi Services</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/vi-wifi-calling">Vi WiFi Calling</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/recharge-cashback-offers">Cashback Offer</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/vi-games-app">Vi Games</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/amazon-prime-membership-offer">Amazon Prime Offer</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/plans-and-packs">Postpaid Packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/buy-mobiles-on-emi?icname=website_smartphonelp-section-emismartphone">Smartphone on EMI</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/blog">Blog</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="javascript:selfcareLoginPopup('/selfcare/utility/')">Utilities</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/sonyliv-subscription-recharge-plans">Sony LIV offers</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/vi-shop-offers">Vi Shop</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/swiggy-one-membership">Swiggy One</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/norton-mobile-security-plans">Norton</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/best-mobile-phone-deals-offers">Smart Phone Offers</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/disney-plus-hotstar-add-on-pack">JioHotstar Pack</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/amazon-prime-recharge-plans">Amazon Prime Packs</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/prepaid/vi-guarantee">Vi Guarantee</a></div> </div> </div> </div> </li> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/help.svg"/>Help </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/help-support/faqs">FAQ</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/help-support/vi-customer-care-number">Contact Us</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/help-support/track-complaints-and-requests">Track Requests</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://stores.myvi.in/">Store Locator</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/safe-custody">Safe Custody</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/dnd-complaints">DND Complaints</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/dnd">DND Registration</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/postpaid/reverification">Postpaid Reverification</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="https://www.myvi.in/content/vodafoneideadigital/in/en/vil-homepage/static-pages/Vi-Spam-Solution.html">Vi Spam Solution</a></div> </div> </div> </div> </li> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <img loading="lazy" class="menuIcon align-self-center" src="/content/dam/vodafoneideadigital/selfcare/DND.svg"/>DND </a> <div class="dropdown-menu"> <div class="d-lg-flex"> <div class="col-lg-12 menuwrap"> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="/dnd">DND Reg</a></div> <div class="submenu-link-wrapper"> <a class="dropdown-item col-lg" href="/dnd-complaints">DND Complaints</a></div> </div> </div> </div> </li> <div class="searchWrapper" is-open="false"> <div class="searchBody"> <input type="text" class="searchInput" placeholder="Search" id="searchInput" maxlength="30" minlength="1" required/> <img 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id="logout">Logout</p> </div> </div> </div> </div> <div class="mob_logout d-none"> <img loading="lazy" class="menuIcon" src="/content/dam/vodafoneideadigital/selfcare/logout.svg"/> <p>Logout</p> </div> </div> </div> </nav> </div> <div class="cnav_overlay"></div> </div> </header> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="spacercomp aem-GridColumn aem-GridColumn--default--12"> <div class="spacer32"></div></div> <div class="columncontrolbootstrap aem-GridColumn aem-GridColumn--default--12"> <!-- --> <main style="width:100%; background:"> <div class="row"> <div class="vilWrapper"> <div class="titleanddesc section"><!-- 13dec2019 <sly data-sly-use.clientlib="/libs/granite/sightly/templates/clientlib.html" data-sly-call="" /> --> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h1>Telemarketing</h1> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer24"></div></div> <div class="titleanddesc section"><!-- 13dec2019 <sly data-sly-use.clientlib="/libs/granite/sightly/templates/clientlib.html" data-sly-call="" /> --> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h5><span class="black-heading">terms and conditions for registration as a telemarketer (delivery function) with Vodafone Idea Ltd</span></h5> <p> </p> <ol> <li>Tele Marketer Registration Certificate will be valid for 5 years from the date of registration. VIL shall have the right to revoke a registration at any point in time.</li> <li>Registration process will be completed only post submitting required mandatory documents and payment from client</li> <li>Address Verification will be conducted before issuing TM Certificate by our authorized agents</li> <li>Telemarketer Certificate will be issued within 4-5 working days after summiting mandatory documents and payments</li> <li>Renewal Telemarketer will be issued fresh registration number</li> <li>Registration charges as applicable would apply</li> <li>Charges will be non-refundable</li> <li>Incase of Negative Verification , registration amount will not be refunded</li> <li>The Registration certificate will be applicable for both Voice and SMS service.​​​​</li> </ol> <p><br /> The process is facilitated through either of our partners. They can be contacted here:<br /> </p> <p><a href="https://www.infobip.com/tmregistration"><u>https://www.infobip.com/tmregistration</u></a></p> <p><a href="https://www.vilpower.in"><u>https://www.vilpower.in</u></a>​​​​​​​​​​​​​​​​​​​​​​​​ ​​​(TM Registration/Entity/Registration)</p> <p> </p> <p> </p> <p>VIL- Code of Practice- TCCCP Regulations, 2018</p> <p> </p> <p>·         <a href="/content/dam/vodafoneideadigital/StaticPages/consumerimages/misc/Final_CoP_Complaints_1.3.pdf"><span class="miOrangeLink">CoP- Complaints</span></a></p> <p> </p> <p>·         <a href="/content/dam/vodafoneideadigital/StaticPages/consumerimages/misc/CoP-Entities.pdf"><span class="miOrangeLink">CoP- Entities</span></a></p> <p> </p> <p>·         <a href="/content/dam/vodafoneideadigital/StaticPages/consumerimages/misc/Final_VIL_CoP_Preference.pdf"><span class="miOrangeLink">CoP- Preference</span></a></p> <p> </p> <p>Disclaimer: These CoPs are provisional and are subject to change.</p> <p> </p> <p> </p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer24"></div></div> </div> </div> </main> </div> <div class="analyticsPageLoadCompo aem-GridColumn aem-GridColumn--default--12"> <input type="hidden" name="analyticPageName" id="analyticPageName" value="Help &amp; 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