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Terms of Use | UCSF Benioff Children's Hospitals

<!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7"> <![endif]--> <!--[if IE 7]> <html class="no-js lt-ie9 lt-ie8"> <![endif]--> <!--[if IE 8]> <html class="no-js lt-ie9"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en"> <!--<![endif]--> <head> <link rel="stylesheet" type="text/css" href=/assets/ucsf/main.css?v=40182074ecb56dad04debd94fedfc468 /> <link rel="stylesheet" type="text/css" href=/assets/bch/main.css?v=754aa12d0b3de52563c5716af1d66516 /> <!-- OneTrust Cookies Consent Notice start for ucsfbenioffchildrens.org --> <script type="text/javascript" src="https://cdn.cookielaw.org/consent/69de606f-159b-41ad-82da-d7a76950873b/OtAutoBlock.js" ></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="69de606f-159b-41ad-82da-d7a76950873b" ></script> <script type="text/javascript"> function OptanonWrapper() { } </script> <script type="text/javascript"> function OptanonWrapper() { // Check if banner div is available if (document.getElementById('onetrust-banner-sdk')) { // Get the buttons and container var acceptBtn = document.getElementById("onetrust-accept-btn-handler"); var declineBtn = document.getElementById("onetrust-reject-all-handler"); var cookieSettingsBtn = document.getElementById("onetrust-pc-btn-handler"); var btnContainer = document.getElementById("onetrust-button-group"); // Set the order you want below... btnContainer.append(acceptBtn, cookieSettingsBtn, declineBtn) } } </script> <!-- OneTrust Cookies Consent Notice end for ucsfbenioffchildrens.org --> <!-- ucsf data layer --> <script src="https://datalayer.ucsfhealth.org/ucsf-data-layer.js" defer></script> <!-- ucsf marketing data layer --> <script src="https://datalayer.ucsfhealth.org/ucsfbenioffchildrens-marketing-data-layer.js" defer></script> <!-- adobe experience platform tag --> <script type="text/plain" class="optanon-category-C0007" src="https://assets.adobedtm.com/db5f13cb240b/b1130ce1ceae/launch-db8f55f3e131.min.js" defer></script> <title>Terms of Use | UCSF Benioff Children&#39;s Hospitals</title> <link href="/-/media/project/ucsf/ucsf-bch/header/favicon-32x32.png?rev=7da17355eec44d65b26747967816d41b" rel="shortcut icon" /> <link rel="canonical" href="https://www.ucsfbenioffchildrens.org/about/terms-of-use" /> <meta content="Why Choose Us?" name="mainNavName" /> <meta content="false" name="includeBackgroundCircles" /> <meta property="fb:app_id" content="1162986667203299" /><meta property="og:description" content="The terms of use provide essential guidance about information on this website and what it means for you." /><meta property="og:type" content="article" /><meta property="og:site_name" content="ucsfbenioffchildrens.org" /><meta property="og:image" content="https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/article/hero/terms-of-use-2x.jpg?rev=aee1c4fea4ef4871b20d4a2838518a60" /><meta property="og:title" content="Terms of Use" /><meta property="og:url" content="https://www.ucsfbenioffchildrens.org/about/terms-of-use" /> <meta name="description" content="The terms of use provide essential guidance about information on this website and what it means for you." /> <meta property="twitter:site" content="@UCSFChildrens" /><meta property="twitter:image" content="https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/article/hero/terms-of-use-2x.jpg?rev=aee1c4fea4ef4871b20d4a2838518a60" /><meta property="twitter:description" content="The terms of use provide essential guidance about information on this website and what it means for you." /><meta property="twitter:creator" content="@UCSFChildrens" /><meta property="twitter:title" content="Terms of Use" /><meta property="twitter:card" content="summary_large_image" /> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="manifest" href="/manifest.json" /> <meta name="format-detection" content="telephone=no"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"Article","description":"The terms of use provide essential guidance about information on this website and what it means for you.","image":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/article/hero/terms-of-use-2x.jpg?rev=aee1c4fea4ef4871b20d4a2838518a60","url":"https://www.ucsfbenioffchildrens.org/about/terms-of-use","author":{"@type":"Organization","name":"UCSF Health"},"dateCreated":"2021-01-20T20:34:08+00:00","dateModified":"2021-06-16T14:38:04+00:00","headline":"Terms of Use","publisher":{"@type":"Organization","name":"UCSF Health","logo":{"@type":"ImageObject","url":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-health/ezgifcom-gif-maker.png?rev=b49aee14cf934fb086632358c341cf97"}},"articleBody":"Welcome to ucsfbenioffchildrens.org, a website funded, managed and operated by UCSF Health. Please read this visitor agreement. As our website evolves, we may change the contents of this site and modify the terms of this agreement. By visiting our site, you agree to abide by the terms of this user agreement.\nUse of this information\nThe information on this site is for educational purposes only and is not intended as a substitute for medical treatment by a health care professional. This site provides information about UCSF Benioff Children's Hospitals and how to access our doctors, facilities and services. Because of your individual needs, you should consult your personal doctor to determine the appropriateness of the information for your situation.\nAdvertising is not a source of funding for this site.\nConfidentiality and privacy\nWe are committed to protecting the privacy of our visitors. However, due to the nature of internet communications, it may be necessary for system support personnel to view communications and logs of activities as a part of their responsibilities. We may gather information to monitor our effectiveness in providing health information, to answer consumer questions and to improve the site. This regular monitoring does not provide us with personal information such as names or addresses of users. Only non-confidential and non-proprietary information should be transmitted to the site by email or otherwise.\nAccuracy and completeness\nDue to constant advances in technology and medicine, you are encouraged to confirm the information on our site with other reliable sources. Corrections and additions will be made as allowed by the availability of time and resources.\nAlthough care has been taken in preparing the information contained in this site, all material that is provided here or could be reached by using this as a starting point is supplied \"AS IS\" without warranty of quality or accuracy of any kind. Neither the Regents of the University of California, UCSF Benioff Children's Hospitals nor any author contributing to this site is responsible for any errors or omissions in any information provided or the results obtained from the use of such information.\nOur health-related information is derived from UCSF Benioff Children's Hospitals doctors and health experts. Health-related information posted on the site has been reviewed and approved by our doctors.\nThe views and opinions of the document authors do not necessarily state or reflect those of the Regents of the University of California, UCSF Benioff Children's Hospitals or its affiliates.\nLinks to other sites\nLinks to other websites are provided as a service to our users and do not imply endorsement by UCSF Benioff Children's Hospitals. UCSF&nbsp;Benioff Children's Hospitals are not responsible for the content of these websites. \nNeither the Regents of the University of California nor UCSF Benioff Children's Hospitals assume responsibility and shall not be liable for any damages to or any viruses that may infect your computer equipment or software because of your access, use of or browsing in this or any other site.\nLegal compliance\nYou are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, any proprietary information belonging to others, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law.\nIn the course of monitoring individuals improperly using this system or in the course of system administration, the activities of authorized users also may be monitored. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of unlawful or criminal activity, UCSF Benioff Children's Hospitals&nbsp;may provide the evidence from such monitoring to law enforcement officials or the administrators of systems providing the user's services.\nCopyright\nYou should assume that everything you see or read on this site is copyrighted by the Regents of the University of California unless otherwise noted. You may download material from the site for non-commercial, personal use as long as you also retain all copyright and other proprietary notices contained on the materials. You may not use, modify, make multiple copies of, distribute or transmit the contents of the site for any public or commercial purposes without the written permission of UCSF Benioff Children's Hospitals.","articleSection":"Article"} </script> </head> <body class="default-device bodyclass"> <a href="#content" class="skip-to-content">Skip to Main Content</a> <div id="wrapper"> <!-- #header --> <header> <div id="header" class="container-fluid"> <div class="component rich-text ie-warning-banner"> <div class="component-content"> <p> Looks like you&rsquo;re visiting Benioff Children's Hospitals on Internet Explorer. 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Family Support</a></p> </li> <li> <p><a href="/medical-records">Medical Records</a></p> </li> <li> <p><a href="/billing-and-insurance">Billing &amp; Insurance</a></p> </li> <li> <p><a href="/billing-and-insurance/help-paying-your-bill">Help Paying Your Bill</a></p> </li> </ul> </div> </div> <div class="bch-nav-bys-wrapper"> <div class="bch-nav-bys-image"> <div class="bch-nav-bys-bubble"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/speech-bubble.gif?rev=0993d54128424e819ecb24b4c2c8a739&amp;hash=CEEF7A262E5CD6501499F87943E57EA8" alt="Speech Bubble" width="134" height="134" /> </div> <div class="bch-nav-bys-text-wrapper"> <p class="bch-nav-bys-text"> <p><strong>Stress-free visits</strong><br /> <br /> Accommodations. Admission. Discharge. Procedure prep. We've got you covered.</p> </p> <button class="bys-close">X</button> </div> <div class="bch-initial"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-desktop-rest-2x.jpg?rev=5453ff2904f349bf905e8ad5988df42c&amp;hash=69A36D82ED2E83EAC4CA12387B81A5D2" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-mobile-rest-2x.jpg?rev=e89b3e76e48540c78561359763de37ce&amp;hash=1845F55F329B99BDE2BB692437C056BA" alt="" width="1536" height="884" /> </div> <div class="bch-alternate"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-desktop-reveal-2x.jpg?rev=06fdd4cc44314bb59336d7d0eff3950f&amp;hash=93705BF71AA91BE768E5A4E89CAD4990" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-mobile-reveal-2x.jpg?rev=bf2b743a916f4fd7b5af74594ca2bfad&amp;hash=D3747D2179DDFB04F9D69C59615282CA" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> <li data-main-nav-name="Patient Education"> <a>Patient Education</a> <div class="sub-nav container"> <a href="#" class="sub-nav-close">Patient Education</a> <div class="meta-links"> <div class="component-content"> <ul class="use-arrow-icon"> <li> <p><a href="/conditions">Conditions</a></p> </li> <li> <p><a href="/treatments">Treatments</a></p> </li> <li> <p><a href="/medical-tests">Tests</a></p> </li> <li> <p><a href="/education/clinical-trials-at-ucsf-benioff-childrens-hospitals">Clinical Trials</a></p> </li> <li> <p><a href="/education">FAQs &amp; More</a></p> </li> <li> <p><a href="/patient-stories">Patient Stories</a></p> </li> </ul> </div> </div> <div class="bch-nav-bys-wrapper"> <div class="bch-nav-bys-image"> <div class="bch-nav-bys-bubble"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/speech-bubble.gif?rev=0993d54128424e819ecb24b4c2c8a739&amp;hash=CEEF7A262E5CD6501499F87943E57EA8" alt="Speech Bubble" width="134" height="134" /> </div> <div class="bch-nav-bys-text-wrapper"> <p class="bch-nav-bys-text"> <p><strong>Extraordinary kid care</strong><br /> <br /> Our specialists handle conditions ranging from the common to the most rare.</p> </p> <button class="bys-close">X</button> </div> <div class="bch-initial"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-desktop-rest-2x.jpg?rev=d69faccd6dfc498bb0d5985921c092b0&amp;hash=86D77E6EE80E5DD5A4DABAA2EF8B4CC1" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-mobile-rest-2x.jpg?rev=99932688462542b691fc7b1a68ade852&amp;hash=92DEC48F6C2F23A79AFB52C04D9B2849" alt="" width="1536" height="884" /> </div> <div class="bch-alternate"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-desktop-reveal-2x.jpg?rev=027ba526c88248ccad2f321e23280749&amp;hash=D3149531A4A6AADC894DEAEA7CAD2BFB" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-mobile-reveal-2x.jpg?rev=55295e6188da43be9ece147b079d213f&amp;hash=A104B491ACCC8544E81717571E7D98EE" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> <li data-main-nav-name="Medical Professionals"> <a>Medical Professionals</a> <div class="sub-nav container"> <a href="#" class="sub-nav-close">Medical Professionals</a> <div class="meta-links"> <div class="component-content"> <ul class="use-arrow-icon"> <li> <p><a href="/refer-a-patient">Refer a Patient</a></p> </li> <li> <p><a href="/medical-professionals/transfer-or-transport-a-patient">Transfer or Transport a Patient</a></p> 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