FAQ's - Ilford Photo%

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class="action skip contentarea" href="#contentarea"><span> Skip to Content</span></a><div class="top-bar--left"><a href="https://www.harmantechnology.com/" class="harman-top-logo"><img class="harman-logo" src="https://www.ilfordphoto.com/static/version1732539712/frontend/PushON/ilford/en_GB/images/harman-tech.png"/></a> <div class="switcher brands switcher-brands" id="switcher-brands"><strong class="label switcher-label"><span>Our Brands</span></strong> <div class="actions dropdown options switcher-options"><div class="action toggle switcher-trigger" role="button" tabindex="0" data-mage-init='{"Magento_Theme/js/brands-switcher":{}}' data-toggle="dropdown" data-trigger-keypress-button="true" id="switcher-store-trigger"><strong> <span>Our Brands</span></strong></div><div id="brand-switcher" class="position-box dropdown switcher-dropdown" aria-hidden="true" data-target="dropdown"><div class="switcher-header-container"><h5 class="switcher-header">Our Brands</h5></div><ul><li 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style: {display: 'none'}"> <script>window.authenticationPopup = {"autocomplete":"off","customerRegisterUrl":"https:\/\/www.ilfordphoto.com\/customer\/account\/create\/","customerForgotPasswordUrl":"https:\/\/www.ilfordphoto.com\/customer\/account\/forgotpassword\/","baseUrl":"https:\/\/www.ilfordphoto.com\/"}</script> <script type="text/x-magento-init"> { "#authenticationPopup": { "Magento_Ui/js/core/app": {"components":{"authenticationPopup":{"component":"Magento_Customer\/js\/view\/authentication-popup","children":{"messages":{"component":"Magento_Ui\/js\/view\/messages","displayArea":"messages"},"captcha":{"component":"Magento_Captcha\/js\/view\/checkout\/loginCaptcha","displayArea":"additional-login-form-fields","formId":"user_login","configSource":"checkout"}}}}} }, "*": { "Magento_Ui/js/block-loader": "https\u003A\u002F\u002Fwww.ilfordphoto.com\u002Fstatic\u002Fversion1732539712\u002Ffrontend\u002FPushON\u002Filford\u002Fen_GB\u002Fimages\u002Floader\u002D1.gif" } }</script></div> <script type="text/x-magento-init"> { "*": { "Magento_Customer/js/section-config": { "sections": 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"Magento_Customer/js/invalidation-rules/website-rule": { "scopeConfig": { "websiteId": "1" } } } } } } }</script> <script type="text/x-magento-init"> { "body": { "pageCache": {"url":"https:\/\/www.ilfordphoto.com\/page_cache\/block\/render\/id\/250\/","handles":["default","wordpress_default","wordpress_post_view_default","wordpress_page_view","wordpress_page_view_250","wordpress_post_view_default_250","wordpress_page_view_default","wordpress_page_view_default_250","wordpress_page_view_faqs"],"originalRequest":{"route":"wordpress","controller":"post","action":"view","uri":"\/faqs\/"},"versionCookieName":"private_content_version"} } }</script> <div class="entry-edit form-inline"> <fieldset style="display: none;" class="fieldset admin__fieldset user-defined" id="group-fields-customer-attributes"> <div class="admin__legend step-title"><span>Additional Settings</span></div> <div class="messages"></div> <div class="admin__field field field-news_preference " data-ui-id="form-field-news-preference" > <label class="label admin__field-label" for="news_preference" data-ui-id="select-news-preference-label" ><span>Newsletter Preferences</span></label> <div class="admin__field-control control"> <input type="hidden" id="news_preference_hidden" name="news_preference" value="" /> <select id="news_preference" name="news_preference[]" class=" select multiselect admin__control-multiselect" size="10" formelementhookid="elemIdUkS7fGUvqJ" data-ui-id="select-news-preference" multiple="multiple"> <option value="1623" id="optIdgn2Phn7g" >Ilford Photo</option> <option value="1624" id="optIdcjro0Y7c" >Harman Technology</option> <option value="1625" id="optId1wA7DiY5" >Harman Lab</option> </select> </div> </div> <script> require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cnpj(Strcnpj) { // valida somente os caracteres numericos Strcnpj = Strcnpj.replace(/\b[^0-9kK]+\b/g,''); // verifica a quantidade de caracteres if (Strcnpj.length != 14 || Strcnpj == "00000000000000" || Strcnpj == "11111111111111" || Strcnpj == "22222222222222" || Strcnpj == "33333333333333" || Strcnpj == "44444444444444" || Strcnpj == "55555555555555" || Strcnpj == "66666666666666" || Strcnpj == "77777777777777" || Strcnpj == "88888888888888" || Strcnpj == "99999999999999") return false; // Valida DVs tamanho = Strcnpj.length - 2 numeros = Strcnpj.substring(0,tamanho); digitos = Strcnpj.substring(tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(0)) return false; tamanho = tamanho + 1; numeros = Strcnpj.substring(0,tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(1)) return false; return true; }; $.validator.addMethod('validate-cnpj', function () { return validate_cnpj(v); }, 'Please fill the CNPJ correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cpf(Strcpf) { // valida somente os caracteres numericos Strcpf = Strcpf.replace(/\b[^0-9kK]+\b/g,''); // verifica os CPFs invalidos conhecidos if (Strcpf.length != 11 || Strcpf == "00000000000" || Strcpf == "11111111111" || Strcpf == "22222222222" || Strcpf == "33333333333" || Strcpf == "44444444444" || Strcpf == "55555555555" || Strcpf == "66666666666" || Strcpf == "77777777777" || Strcpf == "88888888888" || Strcpf == "99999999999") return false; // Valida 1o digito add = 0; for (i=0; i < 9; i ++) add += parseInt(Strcpf.charAt(i)) * (10 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(9))) return false; // Valida 2o digito add = 0; for (i = 0; i < 10; i ++) add += parseInt(Strcpf.charAt(i)) * (11 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(10))) return false; return true; }; $.validator.addMethod('validate-cpf', function (v) { return validate_cpf(v); }, 'Please fill the CPF correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { $.validator.addMethod('validate-nickname', function (value, element) { return this.optional(element) || /^[-0-9A-Za-z_\s]+$/.test(value); }, 'Please use only letters (a-z or A-Z), numbers (0-9), "_" and "-" symbols.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { //Test validity by Luhn-algorithm function checkLuhn(input) { var sum = 0; var numdigits = input.length; var parity = numdigits % 2; for(var i=0; i < numdigits; i++) { var digit = parseInt(input.charAt(i)); if(i % 2 == parity) { digit *= 2; } if(digit > 9) { digit -= 9; } sum += digit; } return (sum % 10) == 0; } function validate_royalty(number) { //Check if it not contains any other characters than digits var digits = '0123456789'; for(var i=0; i < number.length; i++) { if (digits.indexOf(number.charAt(i)) < 0) { return false; } } //Check the number length if (number.length != 16) { return false; } //Check for allowable card number beginnings passed = false; //List of allowable card number beginnings OKBeginnings = ['703240']; OKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = true; } }); //List of unallowed card number beginnings NotOKBeginnings = ['7032400', '7032404']; NotOKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = false; } }); if (!passed) { return false; } if (!checkLuhn(number)) { return false; } return true; } $.validator.addMethod('validate-royalty', function (v) { return validate_royalty(v); }, 'Sorry, that is not a valid card number'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_rut(d) { var r = false, t = d.replace(/\b[^0-9kK]+\b/g,''); if (t.length == 8) { t = 0+t; } if (t.length == 9) { var a = t.substring(t.length-1,-1), b = t.charAt(t.length-1); if (b == 'k') { b = 'K' } if (!isNaN(a)) { var s = 0, m = 2, x = '0', e = 0; for(var i=a.length-1; i >= 0; i--) { s = s + a.charAt(i) * m; if (m == 7) { m = 2; } else { m++; } } var y = s % 11; if (y == 1) { x = 'K'; } else { if (y == 0) { x = '0'; } else { e = 11 - y; x = e + ''; } } if (x == b) { r = true; d = a.substring(0,2) + '.' + a.substring(2,5) + '.' + a.substring(5,8) + '-' + b; } } } return r; } $.validator.addMethod('validate-rut', function (v) { return validate_rut(v); }, 'Please use the value in the RUT format'); });</script> <div class="admin__field field field-customer_group_selector required _required" data-ui-id="form-field-customer-group-selector" > <label class="label admin__field-label" for="customer_group_selector" data-ui-id="select-customer-group-selector-label" ><span>What Best Describes You</span></label> <div class="admin__field-control control"><select id="customer_group_selector" name="customer_group_selector" class="required-entry required-entry _required select admin__control-select" formelementhookid="elemIdUZ6fxDkHqs" data-ui-id="select-customer-group-selector" > <option value="" id="optId2HlTRv4i" selected="selected"> </option> <option value="1191" id="optIdIUWDGGIO" >Enthusiast Photographer</option> <option value="1192" id="optIdVGYNx3Gh" >Professional Photographer</option> <option value="1193" id="optIdCoYo8GK1" >Photography Student</option> <option value="1196" id="optIdfG1hRDmQ" >Photographic Educator</option> <option value="1197" id="optIdBHVbjrxe" >Stockist</option> <option value="1198" id="optIdK7dbwjUm" >Distributor / Wholesaler</option> <option value="1199" id="optIdFCtR0YDl" >Lab / Printer</option> <option value="1200" id="optIdqXiMSDsj" >Other</option> </select> </div> </div> <script> require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cnpj(Strcnpj) { // valida somente os caracteres numericos Strcnpj = Strcnpj.replace(/\b[^0-9kK]+\b/g,''); // verifica a quantidade de caracteres if (Strcnpj.length != 14 || Strcnpj == "00000000000000" || Strcnpj == "11111111111111" || Strcnpj == "22222222222222" || Strcnpj == "33333333333333" || Strcnpj == "44444444444444" || Strcnpj == "55555555555555" || Strcnpj == "66666666666666" || Strcnpj == "77777777777777" || Strcnpj == "88888888888888" || Strcnpj == "99999999999999") return false; // Valida DVs tamanho = Strcnpj.length - 2 numeros = Strcnpj.substring(0,tamanho); digitos = Strcnpj.substring(tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(0)) return false; tamanho = tamanho + 1; numeros = Strcnpj.substring(0,tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(1)) return false; return true; }; $.validator.addMethod('validate-cnpj', function () { return validate_cnpj(v); }, 'Please fill the CNPJ correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cpf(Strcpf) { // valida somente os caracteres numericos Strcpf = Strcpf.replace(/\b[^0-9kK]+\b/g,''); // verifica os CPFs invalidos conhecidos if (Strcpf.length != 11 || Strcpf == "00000000000" || Strcpf == "11111111111" || Strcpf == "22222222222" || Strcpf == "33333333333" || Strcpf == "44444444444" || Strcpf == "55555555555" || Strcpf == "66666666666" || Strcpf == "77777777777" || Strcpf == "88888888888" || Strcpf == "99999999999") return false; // Valida 1o digito add = 0; for (i=0; i < 9; i ++) add += parseInt(Strcpf.charAt(i)) * (10 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(9))) return false; // Valida 2o digito add = 0; for (i = 0; i < 10; i ++) add += parseInt(Strcpf.charAt(i)) * (11 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(10))) return false; return true; }; $.validator.addMethod('validate-cpf', function (v) { return validate_cpf(v); }, 'Please fill the CPF correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { $.validator.addMethod('validate-nickname', function (value, element) { return this.optional(element) || /^[-0-9A-Za-z_\s]+$/.test(value); }, 'Please use only letters (a-z or A-Z), numbers (0-9), "_" and "-" symbols.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { //Test validity by Luhn-algorithm function checkLuhn(input) { var sum = 0; var numdigits = input.length; var parity = numdigits % 2; for(var i=0; i < numdigits; i++) { var digit = parseInt(input.charAt(i)); if(i % 2 == parity) { digit *= 2; } if(digit > 9) { digit -= 9; } sum += digit; } return (sum % 10) == 0; } function validate_royalty(number) { //Check if it not contains any other characters than digits var digits = '0123456789'; for(var i=0; i < number.length; i++) { if (digits.indexOf(number.charAt(i)) < 0) { return false; } } //Check the number length if (number.length != 16) { return false; } //Check for allowable card number beginnings passed = false; //List of allowable card number beginnings OKBeginnings = ['703240']; OKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = true; } }); //List of unallowed card number beginnings NotOKBeginnings = ['7032400', '7032404']; NotOKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = false; } }); if (!passed) { return false; } if (!checkLuhn(number)) { return false; } return true; } $.validator.addMethod('validate-royalty', function (v) { return validate_royalty(v); }, 'Sorry, that is not a valid card number'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_rut(d) { var r = false, t = d.replace(/\b[^0-9kK]+\b/g,''); if (t.length == 8) { t = 0+t; } if (t.length == 9) { var a = t.substring(t.length-1,-1), b = t.charAt(t.length-1); if (b == 'k') { b = 'K' } if (!isNaN(a)) { var s = 0, m = 2, x = '0', e = 0; for(var i=a.length-1; i >= 0; i--) { s = s + a.charAt(i) * m; if (m == 7) { m = 2; } else { m++; } } var y = s % 11; if (y == 1) { x = 'K'; } else { if (y == 0) { x = '0'; } else { e = 11 - y; x = e + ''; } } if (x == b) { r = true; d = a.substring(0,2) + '.' + a.substring(2,5) + '.' + a.substring(5,8) + '-' + b; } } } return r; } $.validator.addMethod('validate-rut', function (v) { return validate_rut(v); }, 'Please use the value in the RUT format'); });</script> <div class="admin__field field field-country required _required" data-ui-id="form-field-country" > <label class="label admin__field-label" for="country" data-ui-id="select-country-label" ><span>Country</span></label> <div class="admin__field-control control"><select id="country" name="country" class="required-entry required-entry _required select admin__control-select" formelementhookid="elemIdOWHni5WYKC" data-ui-id="select-country" > <option value="" id="optIdHXezQZrC" selected="selected"> </option> <option value="1364" id="optIdQOptEjpQ" >Afghanistan</option> <option value="1365" id="optIdefNy4KdT" >Aland Islands</option> <option value="1366" id="optIdGEZNHt2h" >Albania</option> <option value="1367" id="optIdFLjnbADp" >Algeria</option> <option value="1368" id="optIdWeLZ12Kp" >American Samoa</option> <option value="1369" id="optIdU3UKIbEi" >Andorra</option> <option value="1370" id="optIdVjjHpad7" >Angola</option> <option value="1371" id="optIdBvoYA9Vg" >Anguilla</option> <option value="1372" id="optIdh9JqHahG" >Antarctica</option> <option value="1373" id="optIdrzi8uvIg" >Antigua And Barbuda</option> <option value="1374" id="optIdCdfzIwSW" >Argentina</option> <option value="1375" id="optIdwfjel7Qx" >Armenia</option> <option value="1376" id="optIdJBDync5e" >Aruba</option> <option value="1377" id="optIdSZeawpsB" >Australia</option> <option value="1378" id="optIdmJOp6iJK" >Austria</option> <option value="1379" id="optIdrABqqdCB" >Azerbaijan</option> <option value="1380" id="optIdY1vdI1sb" >Bahamas</option> <option value="1381" id="optId6WgZ6qfM" >Bahrain</option> <option value="1382" id="optId4ZcdMEUf" >Bangladesh</option> <option value="1383" id="optIdURS31Sx1" >Barbados</option> <option value="1384" id="optIdq8A7cuta" >Belarus</option> <option value="1385" id="optIdYP7TaFqy" >Belgium</option> <option value="1386" id="optIdCAanEHm5" >Belize</option> <option value="1387" id="optIdX3xUBPwv" >Benin</option> <option value="1388" id="optIdBNMVd88V" >Bermuda</option> <option value="1389" id="optIdy0LHrhtz" >Bhutan</option> <option value="1390" id="optIdQSXdG83d" >Bolivia</option> <option value="1391" id="optIdoPufxyz0" >Bosnia And Herzegovina</option> <option value="1392" id="optIdWGsm5RAy" >Botswana</option> <option value="1393" id="optIdwRRfCx8C" >Bouvet Island</option> <option value="1394" id="optIdl7JIXltG" >Brazil</option> <option value="1395" id="optIdSfTUVG68" >British Indian Ocean Territory</option> <option value="1396" id="optId9gxCxUim" >Brunei Darussalam</option> <option value="1397" id="optIdOdSp51Nb" >Bulgaria</option> <option value="1398" id="optIdhcTg7RwG" >Burkina Faso</option> <option value="1399" id="optIdg2Lu178d" >Burundi</option> <option value="1400" id="optIdftDEOiuh" >Cambodia</option> <option value="1401" id="optIdPqapspZB" >Cameroon</option> <option value="1402" id="optIdn3IKSL6X" >Canada</option> <option value="1403" id="optIdy6xjdety" >Cape Verde</option> <option value="1404" id="optIdwQbORoqM" >Cayman Islands</option> <option value="1405" id="optId1j9wBsyX" >Central African Republic</option> <option value="1406" id="optIdVGJA8jms" >Chad</option> <option value="1407" id="optIdTK7786PQ" >Chile</option> <option value="1408" id="optId2Vfg6ne6" >China</option> <option value="1409" id="optIdoTigXJmD" >Christmas Island</option> <option value="1410" id="optIdqgUrIgWK" >Cocos (Keeling) Islands</option> <option value="1411" id="optIdVPbio12p" >Colombia</option> <option value="1412" id="optIdVEfn13XD" >Comoros</option> <option value="1413" id="optIdzbWzYiDN" >Congo</option> <option value="1414" id="optId4vHsTccz" >Congo, Democratic Republic</option> <option value="1415" id="optIdss8o3USY" >Cook Islands</option> <option value="1416" id="optIdZVgj1gYe" >Costa Rica</option> <option value="1417" id="optIdTRIOGBgX" >Cote D'Ivoire</option> <option value="1418" id="optIdYRe2SBEB" >Croatia</option> <option value="1419" id="optIdXEwADgGo" >Cuba</option> <option value="1420" id="optIdapJlymfU" >Cyprus</option> <option value="1421" id="optIdbslK1wcW" >Czech Republic</option> <option value="1422" id="optIdNGmRjmTz" >Denmark</option> <option value="1423" id="optIdATYfOI0q" >Djibouti</option> <option value="1424" id="optId4QmEe2A9" >Dominica</option> <option value="1425" id="optId7lJ6aH3E" >Dominican Republic</option> <option value="1426" id="optIdEJdlx48S" >Ecuador</option> <option value="1427" id="optIdWzzXKFHf" >Egypt</option> <option value="1428" id="optId8pRXt39q" >El Salvador</option> <option value="1429" id="optIdsaQ0RilI" >Equatorial Guinea</option> <option value="1430" id="optIdApfkPahR" >Eritrea</option> <option value="1431" id="optIdWhIL6TVz" >Estonia</option> <option value="1432" id="optIdZcRVQBVG" >Ethiopia</option> <option value="1433" id="optIdOi1gYEoe" >Falkland Islands (Malvinas)</option> <option value="1434" id="optIdjYqdtcpa" >Faroe Islands</option> <option value="1435" id="optIdzZZVu3ac" >Fiji</option> <option value="1436" id="optIdDZtPoWY8" >Finland</option> <option value="1437" id="optIdICSBaBYD" >France</option> <option value="1438" id="optIdaQsJM4MT" >French Guiana</option> <option value="1439" id="optIdspP8nH6f" >French Polynesia</option> <option value="1440" id="optIdvTC0BMSK" >French Southern Territories</option> <option value="1441" id="optIdttmUpZ7b" >Gabon</option> <option value="1442" id="optIdqNVCNXIw" >Gambia</option> <option value="1443" id="optIdSvuJOzpD" >Georgia</option> <option value="1444" id="optIdlRRGpLzK" >Germany</option> <option value="1445" id="optIdWo0N1WP1" >Ghana</option> <option value="1446" id="optIdCHjluG1T" >Gibraltar</option> <option value="1447" id="optId43QFnyYf" >Greece</option> <option value="1448" id="optId56omFmYD" >Greenland</option> <option value="1449" id="optIdxCbXFjoG" >Grenada</option> <option value="1450" id="optId9a2aMk8L" >Guadeloupe</option> <option value="1451" id="optIdpOWu48BW" >Guam</option> <option value="1452" id="optIdYPKb4p2y" >Guatemala</option> <option value="1453" id="optId70q5JFjn" >Guernsey</option> <option value="1454" id="optIdWxQ0oT2m" >Guinea</option> <option value="1455" id="optId1CcVwvDZ" >Guinea-Bissau</option> <option value="1456" id="optIdPV5Ld5jQ" >Guyana</option> <option value="1457" id="optIdDlM3l8QN" >Haiti</option> <option value="1458" id="optIdOi7ze53W" >Heard Island & Mcdonald Islands</option> <option value="1459" id="optIdeFef9VDL" >Holy See (Vatican City State)</option> <option value="1460" id="optIdzapiLsvx" >Honduras</option> <option value="1461" id="optIdkq5WDGQr" >Hong Kong</option> <option value="1462" id="optIdI6FaVEXk" >Hungary</option> <option value="1463" id="optIdTnXbRLAk" >Iceland</option> <option value="1464" id="optIdz6lY46IU" >India</option> <option value="1465" id="optId4qPOyULS" >Indonesia</option> <option value="1466" id="optIdnM6wOhEW" >Iran, Islamic Republic Of</option> <option value="1467" id="optIdOnMdjWl7" >Iraq</option> <option value="1468" id="optIdmFMx83UD" >Ireland</option> <option value="1469" id="optIdvTvftcFM" >Isle Of Man</option> <option value="1470" id="optIdNHBAsCjA" >Israel</option> <option value="1471" id="optIdKzzErc7b" >Italy</option> <option value="1472" id="optIdFDK5fgTO" >Jamaica</option> <option value="1473" id="optIdt0pyaBxI" >Japan</option> <option value="1474" id="optIdJmdcModR" >Jersey</option> <option value="1475" id="optIdA7Gq2vAB" >Jordan</option> <option value="1476" id="optIdHz4zuBhC" >Kazakhstan</option> <option value="1477" id="optId3RVTbhuH" >Kenya</option> <option value="1478" id="optIdCbhz2OGf" >Kiribati</option> <option value="1479" id="optIdGzv0ZH3G" >Korea</option> <option value="1480" id="optId2hBreoQ8" >Kuwait</option> <option value="1481" id="optIdeZH70SYw" >Kyrgyzstan</option> <option value="1482" id="optIdjiShCtG6" >Lao People's Democratic Republic</option> <option value="1483" id="optIdBkjTKdkQ" >Latvia</option> <option value="1484" id="optIdQj8U8kQw" >Lebanon</option> <option value="1485" id="optId6Go83Heo" >Lesotho</option> <option value="1486" id="optIdR8u2AecG" >Liberia</option> <option value="1487" id="optIdM3ysHnBO" >Libyan Arab Jamahiriya</option> <option value="1488" id="optIdxTERzM1i" >Liechtenstein</option> <option value="1489" id="optIdprKjsxT0" >Lithuania</option> <option value="1490" id="optIdwRNWsXDf" >Luxembourg</option> <option value="1491" id="optIdVsJgUu5f" >Macao</option> <option value="1492" id="optIdtcnS8pZX" >Macedonia</option> <option value="1493" id="optIdN79ZBf2X" >Madagascar</option> <option value="1494" id="optId0edQAJ4Y" >Malawi</option> <option value="1495" id="optIdNEZ381a0" >Malaysia</option> <option value="1496" id="optIda6FNHouw" >Maldives</option> <option value="1497" id="optIdSEmutmsh" >Mali</option> <option value="1498" id="optIdv7oqssDM" >Malta</option> <option value="1499" id="optIdFrtZ9dPS" >Marshall Islands</option> <option value="1500" id="optIdUcYBIzXg" >Martinique</option> <option value="1501" id="optIdATQGRzlt" >Mauritania</option> <option value="1502" id="optIdqSIggxkw" >Mauritius</option> <option value="1503" id="optIdNb8xpgwF" >Mayotte</option> <option value="1504" id="optIdEQQfgMI4" >Mexico</option> <option value="1505" id="optIdKybawuyB" >Micronesia, Federated States Of</option> <option value="1506" id="optIdWKw1feME" >Moldova</option> <option value="1507" id="optId4z5eXNtY" >Monaco</option> <option value="1508" id="optIdTCw759dP" >Mongolia</option> <option value="1509" id="optIdo1OiBQRJ" >Montenegro</option> <option value="1510" id="optId2Ugp3WE9" >Montserrat</option> <option value="1511" id="optIdwEXdBd4M" >Morocco</option> <option value="1512" id="optIdqxHUCk9i" >Mozambique</option> <option value="1513" id="optId9gjEqvqA" >Myanmar</option> <option value="1514" id="optIdYIQGTGHw" >Namibia</option> <option value="1515" id="optIdrhUmxfmt" >Nauru</option> <option value="1516" id="optIdCcmt2euw" >Nepal</option> <option value="1517" id="optIdOnqMO4tn" >Netherlands</option> <option value="1518" id="optIdzIRtGX6p" >Netherlands Antilles</option> <option value="1519" id="optIdPKvRdynC" >New Caledonia</option> <option value="1520" id="optIdlRjqbGnO" >New Zealand</option> <option value="1521" id="optIdsYL4PGtJ" >Nicaragua</option> <option value="1522" id="optIdy1QtFODy" >Niger</option> <option value="1523" id="optIdpDiTkCYE" >Nigeria</option> <option value="1524" id="optIdqiknKRCI" >Niue</option> <option value="1525" id="optIdJcrwfNsf" >Norfolk Island</option> <option value="1526" id="optIdSOcHIJuQ" >Northern Mariana Islands</option> <option value="1527" id="optIdbBdzZq0h" >Norway</option> <option value="1528" id="optIdmsDuYCSB" >Oman</option> <option value="1529" id="optIdkWxoe9IY" >Pakistan</option> <option value="1530" id="optIde9GwD8vM" >Palau</option> <option value="1531" id="optIdqbXkj3Tb" >Palestinian Territory, Occupied</option> <option value="1532" id="optIdIp0TO6Vb" >Panama</option> <option value="1533" id="optId14Wp274k" >Papua New Guinea</option> <option value="1534" id="optIdj3zbvMVS" >Paraguay</option> <option value="1535" id="optIdzB3NSfrO" >Peru</option> <option value="1536" id="optIdY7e3joLV" >Philippines</option> <option value="1537" id="optIdBODo5EIw" >Pitcairn</option> <option value="1538" id="optId8ItNiCrO" >Poland</option> <option value="1539" id="optId5Ie3RXFd" >Portugal</option> <option value="1540" id="optIdMThAEZB3" >Puerto Rico</option> <option value="1541" id="optIdJM6cZ3gt" >Qatar</option> <option value="1542" id="optIdoM4R630D" >Reunion</option> <option value="1543" id="optIdIca5NvSq" >Romania</option> <option value="1544" id="optIdQjbX6Imr" >Russian Federation</option> <option value="1545" id="optId96H0ZpAV" >Rwanda</option> <option value="1546" id="optIdple3Dhv0" >Saint Barthelemy</option> <option value="1547" id="optIdIkaXdoDT" >Saint Helena</option> <option value="1548" id="optIdBeBHngFY" >Saint Kitts And Nevis</option> <option value="1549" id="optIdZKG4t4MI" >Saint Lucia</option> <option value="1550" id="optIdDhE0ix7R" >Saint Martin</option> <option value="1551" id="optIddBAURwdN" >Saint Pierre And Miquelon</option> <option value="1552" id="optId3Qt59WPc" >Saint Vincent And Grenadines</option> <option value="1553" id="optIdpkFiE7Hc" >Samoa</option> <option value="1554" id="optIdlnFw6KS8" >San Marino</option> <option value="1555" id="optIdEt6llP3M" >Sao Tome And Principe</option> <option value="1556" id="optIdm41inMCG" >Saudi Arabia</option> <option value="1557" id="optIdIhbog21k" >Senegal</option> <option value="1558" id="optId3KpfbrNk" >Serbia</option> <option value="1559" id="optIdc633p4uv" >Seychelles</option> <option value="1560" id="optIdT0ITOI93" >Sierra Leone</option> <option value="1561" id="optIdhQBSCDNB" >Singapore</option> <option value="1562" id="optIdEi8zaNj5" >Slovakia</option> <option value="1563" id="optIdkA1PgURE" >Slovenia</option> <option value="1564" id="optIdn9ZAdQn1" >Solomon Islands</option> <option value="1565" id="optIdopatjbsu" >Somalia</option> <option value="1566" id="optIdUD17Ix3I" >South Africa</option> <option value="1567" id="optIdhwtzq17L" >South Georgia And Sandwich Isl.</option> <option value="1568" id="optIdUZXh48E4" >Spain</option> <option value="1569" id="optIdD81VhSKp" >Sri Lanka</option> <option value="1570" id="optIdffdRr7fu" >Sudan</option> <option value="1571" id="optId9zrnp3LW" >Suriname</option> <option value="1572" id="optIdRVMKemSp" >Svalbard And Jan Mayen</option> <option value="1573" id="optIdwzrAQfPs" >Swaziland</option> <option value="1574" id="optIdkUzBHLVW" >Sweden</option> <option value="1575" id="optIdvPpuSJuA" >Switzerland</option> <option value="1576" id="optIdCKr9DQat" >Syrian Arab Republic</option> <option value="1577" id="optId5PN26VT4" >Taiwan</option> <option value="1578" id="optIdnNf4tExL" >Tajikistan</option> <option value="1579" id="optId4AKuSl0R" >Tanzania</option> <option value="1580" id="optIdIDdHeVaY" >Thailand</option> <option value="1581" id="optIdqT7aeY5G" >Timor-Leste</option> <option value="1582" id="optIdTJcz1ZJl" >Togo</option> <option value="1583" id="optIdiqUoxblZ" >Tokelau</option> <option value="1584" id="optIdq77PbTln" >Tonga</option> <option value="1585" id="optIdZFszLT1d" >Trinidad And Tobago</option> <option value="1586" id="optId4il9Irq9" >Tunisia</option> <option value="1587" id="optIdk3SO4itx" >Turkey</option> <option value="1588" id="optIdUhjtGxDc" >Turkmenistan</option> <option value="1589" id="optIdBOo2U1x6" >Turks And Caicos Islands</option> <option value="1590" id="optIdQ72egWvg" >Tuvalu</option> <option value="1591" id="optIdQLiKN8Kq" >Uganda</option> <option value="1592" id="optId8qIAjORe" >Ukraine</option> <option value="1593" id="optIdMSKxGcMd" >United Arab Emirates</option> <option value="1594" id="optId95bb4CzL" >United Kingdom</option> <option value="1595" id="optIdhdAx6KnT" >United States</option> <option value="1596" id="optIdu0qmW6Iy" >United States Outlying Islands</option> <option value="1597" id="optIdcWdTfIZu" >Uruguay</option> <option value="1598" id="optIdkuCYyRWT" >Uzbekistan</option> <option value="1599" id="optId9OiW75un" >Vanuatu</option> <option value="1600" id="optId2gUo6pPF" >Venezuela</option> <option value="1601" id="optIdrrh1U1cm" >Viet Nam</option> <option value="1602" id="optIdKAlVQ1EI" >Virgin Islands, British</option> <option value="1603" id="optIdga6JYEiQ" >Virgin Islands, U.S.</option> <option value="1604" id="optIdsVBZQkJ1" >Wallis And Futuna</option> <option value="1605" id="optIdnwBdOCck" >Western Sahara</option> <option value="1606" id="optIdrIaNRN5H" >Yemen</option> <option value="1607" id="optIdeCKUtUSj" >Zambia</option> <option value="1608" id="optIdiZGx8sk1" >Zimbabwe</option> </select> </div> </div> <script> require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cnpj(Strcnpj) { // valida somente os caracteres numericos Strcnpj = Strcnpj.replace(/\b[^0-9kK]+\b/g,''); // verifica a quantidade de caracteres if (Strcnpj.length != 14 || Strcnpj == "00000000000000" || Strcnpj == "11111111111111" || Strcnpj == "22222222222222" || Strcnpj == "33333333333333" || Strcnpj == "44444444444444" || Strcnpj == "55555555555555" || Strcnpj == "66666666666666" || Strcnpj == "77777777777777" || Strcnpj == "88888888888888" || Strcnpj == "99999999999999") return false; // Valida DVs tamanho = Strcnpj.length - 2 numeros = Strcnpj.substring(0,tamanho); digitos = Strcnpj.substring(tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(0)) return false; tamanho = tamanho + 1; numeros = Strcnpj.substring(0,tamanho); soma = 0; pos = tamanho - 7; for (i = tamanho; i >= 1; i--) { soma += numeros.charAt(tamanho - i) * pos--; if (pos < 2) pos = 9; } resultado = soma % 11 < 2 ? 0 : 11 - soma % 11; if (resultado != digitos.charAt(1)) return false; return true; }; $.validator.addMethod('validate-cnpj', function () { return validate_cnpj(v); }, 'Please fill the CNPJ correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_cpf(Strcpf) { // valida somente os caracteres numericos Strcpf = Strcpf.replace(/\b[^0-9kK]+\b/g,''); // verifica os CPFs invalidos conhecidos if (Strcpf.length != 11 || Strcpf == "00000000000" || Strcpf == "11111111111" || Strcpf == "22222222222" || Strcpf == "33333333333" || Strcpf == "44444444444" || Strcpf == "55555555555" || Strcpf == "66666666666" || Strcpf == "77777777777" || Strcpf == "88888888888" || Strcpf == "99999999999") return false; // Valida 1o digito add = 0; for (i=0; i < 9; i ++) add += parseInt(Strcpf.charAt(i)) * (10 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(9))) return false; // Valida 2o digito add = 0; for (i = 0; i < 10; i ++) add += parseInt(Strcpf.charAt(i)) * (11 - i); rev = 11 - (add % 11); if (rev == 10 || rev == 11) rev = 0; if (rev != parseInt(Strcpf.charAt(10))) return false; return true; }; $.validator.addMethod('validate-cpf', function (v) { return validate_cpf(v); }, 'Please fill the CPF correctly.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { $.validator.addMethod('validate-nickname', function (value, element) { return this.optional(element) || /^[-0-9A-Za-z_\s]+$/.test(value); }, 'Please use only letters (a-z or A-Z), numbers (0-9), "_" and "-" symbols.'); }); require([ 'jquery', 'jquery/validate' ], function ($) { //Test validity by Luhn-algorithm function checkLuhn(input) { var sum = 0; var numdigits = input.length; var parity = numdigits % 2; for(var i=0; i < numdigits; i++) { var digit = parseInt(input.charAt(i)); if(i % 2 == parity) { digit *= 2; } if(digit > 9) { digit -= 9; } sum += digit; } return (sum % 10) == 0; } function validate_royalty(number) { //Check if it not contains any other characters than digits var digits = '0123456789'; for(var i=0; i < number.length; i++) { if (digits.indexOf(number.charAt(i)) < 0) { return false; } } //Check the number length if (number.length != 16) { return false; } //Check for allowable card number beginnings passed = false; //List of allowable card number beginnings OKBeginnings = ['703240']; OKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = true; } }); //List of unallowed card number beginnings NotOKBeginnings = ['7032400', '7032404']; NotOKBeginnings.each(function(value) { if (number.indexOf(value) == 0) { passed = false; } }); if (!passed) { return false; } if (!checkLuhn(number)) { return false; } return true; } $.validator.addMethod('validate-royalty', function (v) { return validate_royalty(v); }, 'Sorry, that is not a valid card number'); }); require([ 'jquery', 'jquery/validate' ], function ($) { function validate_rut(d) { var r = false, t = d.replace(/\b[^0-9kK]+\b/g,''); if (t.length == 8) { t = 0+t; } if (t.length == 9) { var a = t.substring(t.length-1,-1), b = t.charAt(t.length-1); if (b == 'k') { b = 'K' } if (!isNaN(a)) { var s = 0, m = 2, x = '0', e = 0; for(var i=a.length-1; i >= 0; i--) { s = s + a.charAt(i) * m; if (m == 7) { m = 2; } else { m++; } } var y = s % 11; if (y == 1) { x = 'K'; } else { if (y == 0) { x = '0'; } else { e = 11 - y; x = e + ''; } } if (x == b) { r = true; d = a.substring(0,2) + '.' + a.substring(2,5) + '.' + a.substring(5,8) + '-' + b; } } } return r; } $.validator.addMethod('validate-rut', function (v) { return validate_rut(v); }, 'Please use the value in the RUT format'); });</script> </fieldset> <script> require([ 'jquery', "mage/calendar", "Amasty_CustomerAttributes/js/view/relation" ], function ($, calendar, relation) { /* * MODIFICATION: Replace hardcoded selector */ var toolbarSelector = $("[data-customer-attributes-locator=1]"); if (!toolbarSelector.length) { toolbarSelector = $("form#form-validate .actions-toolbar"); } if (toolbarSelector.length) { if (toolbarSelector.before($('#group-fields-customer-attributes').show())) { } } });</script></div> <div class="post-view"><div class="post-entry"> <picture class="full-width"><source srcset="https://www.ilfordphoto.com/static/version1732539712/frontend/PushON/ilford/en_GB/images/spacer-3x1.png" media="(min-width: 768px)"><img src="https://www.ilfordphoto.com/static/version1732539712/frontend/PushON/ilford/en_GB/images/spacer-3x2.png" alt="" title="" style="background: url(https://www.ilfordphoto.com/wp/wp-content/uploads/2017/03/FAQS.jpg) center; background-size: cover;" class="full-width"/></picture> <div class="content-page"> <div class="content-page__sidebar" id="blog-category-nav-filter-container"><div class="block" id="blog-category-nav-filter"><div class="block filter" data-collapsible="true"><div class="block-title filter-title" data-count="0" id="mobile-accordion-button" role="tablist"><span class="h3" data-role="title" role="tab" aria-selected="false" aria-expanded="false" tabindex="0">Related Pages</span></div><div class="block-content filter-content" id="mobile-accordion-content"><ul class="list--sidebar"> <li class="h4"><a href="/faqs/photo-labs-faqs/">Photo labs FAQ's</a></li> <li class="h4"><a href="/faqs/advice-vegans-faqs/">Advice for vegans FAQ's</a></li> <li class="h4"><a href="/faqs/health-safety-faqs/">Health and safety FAQ's</a></li> <li class="h4"><a href="/faqs/ilford-photochemistry-faqs/">ILFORD photochemistry FAQ's</a></li> <li class="h4"><a href="/faqs/direct-positive-paper-faqs/">Direct Positive paper FAQ's</a></li> <li class="h4"><a href="/faqs/photographic-paper-faqs/">Photographic paper FAQ's</a></li> <li class="h4"><a href="/faqs/ilford-film-faqs/">ILFORD film FAQ's</a></li> <li class="h4"><a href="/faqs/starting-pinhole-photography-faqs/">Starting out and Pinhole photography FAQ'S</a></li> </ul></div></div></div></div> <article class="post-content content-page__main-col blog-content"><h2>General FAQS</h2> <h4><strong>Where can I find technical information about your products?</strong></h4> <p>We provide a comprehensive set of technical information to support all our products. Links to the technical information can be found on the <a href="http://www.ilfordphoto.com" target="_blank" rel="noopener noreferrer">product</a> pages on the website.</p> <h4><strong>Advice for Airport X-ray scanners: Film & papers</strong></h4> <p>We are working with the DFT and Heathrow airport in the UK and will shortly be updating our information relating to the new CT type x-ray scanners being installed at major airports worldwide.</p> <p>Based on our initial testing it is almost certain the new CT type x-ray scanners for cabin baggage will be deemed unsafe for any of our ILFORD and KENTMERE film products irrespective of ISO speed rating.</p> <p>You must therefore ask for hand inspection of your films if the airport is using one of the new type scanners. We will be issuing more specific advice as we complete our testing and evaluation.</p> <h5>How to identify the CT type x-ray scanners</h5> <p>The following machines are currently on the market;</p> <ul> <li>Smiths – CTIX</li> <li>L3 – Clearscan</li> <li>Rapiscan - 920CT / Connect CT</li> <li>IDSS - Detect 1000</li> <li>Nuctech - Kylin</li> <li>Analogic Cobra</li> </ul> <h5>For airports without the new machines, the following advice is still relevant.</h5> <p>If you need to travel on aircraft with film, we recommend always taking your film in carry on cabin luggage. The X-ray scanners used to check hand luggage are safe for all but the highest speed films, so except for DELTA PROFESSIONAL 3200, this is our recommendation. It is also possible to request a hand inspection for films and most security staff will allow this (although this varies between airports and countries). For DELTA 3200 you should request a hand inspection or alternatively buy the film at your destination.</p> <p>Please Note: We do not recommend taking any film in your checked hold luggage, the X-ray machines used for scanning hold luggage are more powerful than the hand luggage scanners and may cause fogging of your films.</p> <h4></h4> <h4><strong>What recommendations can you give for Paper/Film /Chemistry Storage - including freezing & defrosting?</strong></h4> <p>Avoid keeping our products stored in warm, humid conditions. We expect paper to last for up to three years after purchasing depending on storage conditions and liquid chemistry for around two years.</p> <p>It is possible to extend product life by keeping them cool and dry. Never freeze liquid chemicals, there are ingredients that will come out of solution and some may never re-dissolve.</p> <p>Paper and film may either be refrigerated or frozen but should first be sealed in plastic bags for protection. Products should be allowed to return to room temperature before opening otherwise condensation will cause damage. Avoid repeated thawing and freezing of films.</p> <h4><strong>Where can I find information on historical ILFORD products?</strong></h4> <p>You can find out more about our history <a href="/about-us/history/" target="_blank" rel="noopener noreferrer">here</a>.</p> <p><a href="http://www.photomemorabilia.co.uk">www.photomemorabilia.co.uk </a> is another useful resource for finding out about historical ILFORD products. This is an independently maintained website, and any questions regarding the information on this website should be directed to them.</p> <h4><strong>Where can I find information about ILFORD products equivalent to my existing film, paper or chemicals?</strong></h4> <p>Please see our <a href="/wp/wp-content/uploads/2017/03/ILFORD-PHOTO-to-Kodak-equivalents.pdf" target="_blank" rel="noopener noreferrer">products equivalent</a> fact sheet</p> <h4><strong>Can I use ILFORD products with other manufacturers film papers and chemicals?</strong></h4> <p>You can, however, we cannot guarantee the results will be optimum as we have no control over other manufacturers products, performance and quality.<strong> </strong></p> <h4><strong>Where can I get my legacy ILFORD equipment repaired?</strong></h4> <p>Unfortunately, we no longer carry spares or support equipment in any way. If you <a href="/contact-us/" target="_blank" rel="noopener noreferrer">contact us</a> then we will be able to provide details of the companies that are still servicing equipment</p> <h4><strong>How do I adjust my processing time for different temperatures?</strong></h4> <p>We give processing instructions in the fact sheets for each of our film and paper products. We also have a <a href="/wp/wp-content/uploads/2017/03/Temperature-compensation-chart.pdf" target="_blank" rel="noopener noreferrer">temperature compensation chart</a> available for download.</p> <h4><strong>How can I save water when washing my papers and films?</strong></h4> <p>If you need to minimise water consumption when processing films and papers you can refer to <a href="/wp/wp-content/uploads/2017/03/Reducing-Wash-Water.pdf" target="_blank" rel="noopener noreferrer">this</a> document</p></article></div></div></div></div></div></main><div class="page-bottom"><div class="content"><div class="footer__social-icons"><ul><li><a href="https://www.facebook.com/IlfordPhoto/" data-area-title="Social Links" data-action-title="Clicked Facebook" class="social-link--facebook" target="_blank" ><i class="fa fa-facebook"></i></a></li> <li><a href="https://twitter.com/ILFORDPhoto" data-area-title="Social Links" data-action-title="Clicked Twitter" target="_blank" class="social-link--twitter"><i class="fa fa-twitter"></i></a></li> <li><a href="https://www.youtube.com/user/HarmanTL" data-area-title="Social Links" data-action-title="Clicked YouTube" class="social-link--youtube" target="_blank"><i class="fa fa-youtube"></i></a></li> <li><a href="https://www.instagram.com/ilfordphoto" data-area-title="Social Links" data-action-title="Clicked Instagram" class="social-link--instagram" target="_blank"><i class="fa fa-instagram"></i></a></li> <li><a href="https://www.tiktok.com/@ilfordphoto" data-area-title="Social Links" data-action-title="Clicked Tiktok" class="social-link--tiktok" target="_blank"><i class="tt-icon"><svg class="ic-tiktok" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" width="256" height="256" viewBox="0 0 256 256" xml:space="preserve" style="width:26px;height:26px;"><g style="stroke: none; 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