What is InterLibrary Loan (ILL) and how does it work?

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Updated"><i class="fa fa-calendar-o"></i><span class="sr-only">Last Updated:</span> Jul 10, 2024</span>     <span class="s-la-faq-views" title="Views"><i class="fa fa-eye"></i><span class="sr-only">Views:</span> 72124</span></div></div> </h2> </div> <div id="" class="s-la-box-content clearfix" > <div class="s-la-faq-answer"><p><strong>What is Interlibrary Loan?</strong><br /> Interlibrary Loan (ILL) is a free service that allows cardholders to borrow books, articles, and microfilm not available at the San Francisco Public Library or via <a href="http://sfpl.libanswers.com/faq/103121">LINK+</a>.  ILL is a cooperative effort among many libraries in North America. </p> <p><span style="font-weight: bold;">How do I submit an ILL request?</span><br /> submit your request online, and be sure to view the instructions at the top of each form: </p> <ul> <li><a href="https://sflib1.sfpl.org/illb">Interlibrary Loan <strong>Book</strong> Request</a></li> <li><a href="https://sflib1.sfpl.org/illj">Interlibrary Loan <strong>Article</strong> Request</a></li> <li><a href="https://sflib1.sfpl.org/illd">Interlibrary Loan <strong>Microfilm / Microfiche </strong>Request</a></li> </ul> <p>We cannot accept ILL requests if:</p> <ul class="bullets"> <li>the item is available at <a href="https://sfpl.bibliocommons.com">SFPL</a> or via <a href="http://sfpl.libanswers.com/faq/103121">LINK+</a></li> <li>your account is a Welcome, Visitor, or Teacher library account</li> <li>you have a blocked Library card account</li> </ul> <p><strong>What is not available through ILL?</strong><br /> You cannot request items that are owned by the San Francisco Public Library, eBooks, A/V items such as DVDs or CDs, books published in the current calendar year, or <a href="http://sfpl.libanswers.com/faq/103121">books that are available via LINK+</a>.</p> <p><strong>How many ILL requests can I make?</strong><br /> You may have a total of 10 (ten) ILL requests / items checked out.</p> <p><strong>How will I know when my item arrives?</strong><br /> Items may take 4-6 (four to six) weeks to arrive. You will be notified by email or postal mail. Please pick up your items as soon as possible, as they are checked out to you by staff as soon as we receive them. Do not remove the ILL label.</p> <p><strong>How do I renew ILL items?</strong><br /> Materials may be eligible for renewal once, for an additional (3) three weeks, with the consent of the lending library. Items that are not renewable will note that on the ILL label. Renewal requests must be placed on or before the due date. <a href="https://sfpl.libanswers.com/faq/268622">Overdue items</a> are not eligible for renewal. Renewal requests must be made to ILL staff at 415-557-4406; leave a detailed voicemail message including your library card account number. ILL staff will contact you after the lending library responds. </p> <p><strong>How do I return ILL items?</strong><br /> Items may be returned to any San Francisco Public Library location during open hours only. Return items to a staff person and get a receipt. Do not place items in the book drop or self-return. </p> <p><strong>What is the cost?</strong><br /> San Francisco Public Library does not charge for ILL requests. However, some lenders may charge a fee, which we would pass on to you. You will always be notified of any fees before we request an item that requires fees be paid. <a href="https://sfpl.libanswers.com/faq/146652">If you lose or damage an ILL item, the fee may be as much as $200</a>, depending on the owning library's policy; always contact ILL before paying for lost or damaged ILL items.</p> <p><strong>How do I contact the ILL department?</strong><br /> Call 415-557-4406.</p></div> <div class="s-la-faq-links"><h3>Links & Files</h3><ul class="list-unstyled"><li id="faqlink315205" class="s-la-alink"> <a href="https://sflib1.sfpl.org/illb" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> ILL Book Request</a> </li> <li id="faqlink315206" class="s-la-alink"> <a href="https://sflib1.sfpl.org/illj" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> ILL Article Request</a> </li> <li id="faqlink315207" class="s-la-alink"> <a href="https://sflib1.sfpl.org/illd" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> ILL Microfilm / Microfiche Request</a> </li> <li id="faqlink315212" class="s-la-alink"> <a href="https://sfpl.bibliocommons.com" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> SFPL Catalog</a> </li> <li id="faqlink27803" class="s-la-alink"> <a href="http://sfpl.libanswers.com/faq/103121" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> What is LINK+ and how does it work?</a> </li> <li id="faqlink338040" class="s-la-alink"> <a href="https://sfpl.libanswers.com/sp/faq/132207" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> ¿Qué es el Préstamo interbibliotecario (Interlibrary Loan, ILL) y cómo funciona?</a> </li> <li id="faqlink338041" class="s-la-alink"> <a href="https://sfpl.libanswers.com/ch/faq/125845" target="_blank" title="Opens in new window"> <i class="fa fa-external-link" aria-hidden="true"></i> 什麼是館際互借ILL?怎樣使用館際互借?</a> </li> </ul></div> </div> </div> </div> <div id="s-la-faq-action-bar-4752" class="s-la-faq-action-bar"> <div class="navbar navbar-default s-la-color-bars s-la-color-bars-border"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#s-la-faqbar-collapse-4752" aria-hidden="true"> <span class="fa fa-bars"><span class="sr-only">Toggle action bar</span></span> </button> <a class="navbar-brand" href="#" onclick="return false;">FAQ Actions</a> </div> <div class="collapse navbar-collapse" id="s-la-faqbar-collapse-4752"> <ul class="pull-right list-inline mg-top"> <li id="s-la-faq-printlink"> <a href="#" onclick="window.print();"> <i class="fa fa-print"></i> <span class="sr-only icon-label"> Print</span> </a> </li> <li id="s-la-faq-tweetlink"> <a href="#" onclick="faqHit(97320, 759, 2); 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What is InterLibrary Loan (ILL) and how does it work? - FAQ