Samsung Trade in | Samsung SG

<!DOCTYPE html> <html lang="en-SG"> <head>        <link rel="preconnect" href="https://images.samsung.com"/>   <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>  <title>Samsung Trade in | Samsung SG</title> <meta name="title" content="Samsung Trade in | Samsung SG"/> <link rel="canonical" href="https://www.samsung.com/sg/shop-faq/trade-in/"/> <meta name="keywords" content=" samsung online shop, products, orders, trade in, trade-in, faqs "/> <meta name="description" content="Want to trade-in? Full list of phones and tablets eligible for trade-in available upon choosing a new device. Please see the Trade In FAQ page for more information."/> <meta name="date" content="2024-10-30"/> <meta name="sitecode" content="sg"/> <meta name="twitter:card" content="Summary"/> <meta name="twitter:site" content="@SamsungSG"/> <meta name="twitter:creator" content="@SamsungSG"/> <meta name="twitter:url" content="https://www.samsung.com/sg/shop-faq/trade-in/"/> <meta name="twitter:title" content="Samsung Trade in | Samsung SG"/> <meta name="twitter:description" content="Want to trade-in? Full list of phones and tablets eligible for trade-in available upon choosing a new device. 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if ( winhref.indexOf("?") > 0) { winhref = winhref.substring(0, winhref.indexOf("?")); } var siteCode = winhref.split("/")[3]; //cn인 경우는 경로에서 siteCode를 추출할 수 없으므로 다른 방법으로 접근 if(winhref.indexOf("samsung.com.cn") > 0) { siteCode = "cn"; } //depth Info. var depth = winhref.split("/").length; var depth_last = winhref.split("/")[depth-1]; if(depth_last =="" || depth_last.charAt(0)=="?"){ depth -= 1; } //set pathIndicator(not product page) var pageName = ""; var depth_2 = ""; var depth_3 = ""; var depth_4 = ""; var depth_5 = ""; var digitalData = { "page" : { "pageInfo" : { "siteCode" : "sg", "pageName" : pageName, "pageID" : "L2NvbnRlbnQvc2Ftc3VuZy9zZy9zaG9wLWZhcS90cmFkZS1pbg==", "pageTrack" : "support shop", "originPlaform" : "web" }, "pathIndicator" : { "depth_2" : depth_2, "depth_3" : depth_3, "depth_4" : depth_4, "depth_5" : depth_5 } }, "user": { "userDeviceList": [ ] }, "product" : { "category" : "", "model_code" : "", // PD class정보 이용하여 설정 "model_name" : "", // PD page(server-side) "displayName" : "", // PD class정보 이용하여 설정 "pvi_type_code" : "", //PD page(server-side) "pvi_type_name" : "", //PD page(server-side) "pvi_subtype_code" : "", //PD page(server-side) "pvi_subtype_name" : "",//PD page(server-side) "pd_type" : "", //PD type "content_id" : "", "products" : "", "prodView" : "" } } </script>    <script type="text/javascript"> !function(e,n,t,i){var o=e.head;if(o){if(n)return;var a=e.createElement("style");a.id="alloy-prehiding",a.innerText="body { opacity: 0 !important }",o.appendChild(a),setTimeout((function(){a.parentNode&&a.parentNode.removeChild(a)}),1500)}}(document,-1!==document.location.href.indexOf("adobe_authoring_enabled")); </script>    <script src="//assets.adobedtm.com/72afb75f5516/9399104c5985/launch-23e418b1cb26.min.js" async></script>      <script> let isWebView = false; let isPlatformReady = false; class ShopAppUtil { constructor(params) { this.params = params; // let startT = new Date().valueOf(); // console.log("★ startTime:", startT); // if(!!window.flutter_inappwebview){ let siteCode = "sg"; let appCookie = document.cookie.match(`(^|;) ?WebView=([^;]*)(;|$)`); if(appCookie != null && appCookie[2] === "Y"){ isWebView = true; }else if(siteCode !== "fr"){ isWebView = !!window.flutter_inappwebview; } // } if(isWebView){ window.addEventListener("flutterInAppWebViewPlatformReady", (event) => { // let responseT = new Date().valueOf(); // console.log("★ responseTime:", responseT); // console.log("★ responseTime-startTime:", responseT - startT); // console.log("flutterInAppWebViewPlatformReady, web view:", isWebView); isPlatformReady = true; params.readyCallback(); }); } } callHandler = (methodName, ...params) => { if (isPlatformReady) { return window.flutter_inappwebview.callHandler(methodName, ...params) } else { return Promise.reject("Calling methodName: "+methodName+", but webview not identified") } } logger = (info, value) => { this.params.logger && console.log(" "+info+" "+value+" ") } isWebView = () => { this.logger('Returning isWebView: ', isWebView); return isWebView; } isPlatformReady = () => { this.logger('Returning isPlatformReady: ', isPlatformReady); return isPlatformReady; } getAppVersionCode = () => new Promise((resolve, reject) => { this.callHandler('getAppVersionCode') .then(result => { this.logger("App version", result) resolve(result) }) .catch(err => { this.logger("Error in App version", err) reject(err) }) }) triggerAnalytics = (data) => new Promise((resolve, reject) => { this.callHandler('OnAnalyticsEvent', data) .then(result => { this.logger("OnAnalyticsEvent Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in OnAnalyticsEvent", err) reject(err) }) }) openExternalBrowser = (url) => new Promise((resolve, reject) => { this.callHandler('openExternalBrowser', url) .then(result => { this.logger("openExternalBrowser Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in openExternalBrowser", err) reject(err) }) }) setupCloseForBack = (exit, confirm, hide, backCallback) => { this.callHandler('configureBackV2', exit, confirm, hide, backCallback) .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } setupNormalBack = () => { this.callHandler('configureBackV2', false, false, false, '') .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } getUserDetails = () => new Promise((resolve, reject) => { this.callHandler('getUserDetails', 'window.setUserDetails') .then(result => { this.logger("User Details", result) resolve(result) }) .catch(err => { this.logger("Error in getUserDetails", err) reject(err) }) }) updateCartCount = (cartCount) => new Promise((resolve, reject) => { this.callHandler('updateCartCount', cartCount) .then(result => { this.logger("updated Cart Count", result) resolve(result) }) .catch(err => { this.logger("Error in updateCartCount", err) reject(err) }) }) getToken = () => new Promise((resolve, reject) => { this.callHandler('getToken', false) .then(result => { this.logger("GetToken Success", result) resolve(result) }) .catch(err => { this.logger("Error in getToken", err) reject(err) }) }) displayInAppReview = () => new Promise((resolve, reject) => { this.callHandler('displayInAppReview') .then(result => { this.logger("displayInAppReview success") resolve(result) }) .catch(err => { this.logger("displayInAppReview failed") reject(err) }) }) } // [START log_event] function logEvent(name, params) { if (!name) { return; } if (window.AnalyticsWebInterface) { // Call Android interface window.AnalyticsWebInterface.logEvent(name, JSON.stringify(params)); } else if (window.webkit && window.webkit.messageHandlers && window.webkit.messageHandlers.firebase) { // Call iOS interface var message = { command: 'logEvent', name: name, parameters: params }; window.webkit.messageHandlers.firebase.postMessage(message); } else { // No Android or iOS interface found console.log("No native APIs found."); } } // [END log_event] // [START set_user_property] function setUserProperty(name, value) { if (!name || !value) { return; } if (window.AnalyticsWebInterface) { // Call Android interface window.AnalyticsWebInterface.setUserProperty(name, value); } else if (window.webkit && window.webkit.messageHandlers && window.webkit.messageHandlers.firebase) { // Call iOS interface var message = { command: 'setUserProperty', name: name, value: value }; window.webkit.messageHandlers.firebase.postMessage(message); } else { // No Android or iOS interface found console.log("No native APIs found."); } } // [END set_user_property] /* document.getElementById("event1").addEventListener("click", function() { console.log("event1"); logEvent("event1", { foo: "bar", baz: 123 }); }); document.getElementById("event2").addEventListener("click", function() { console.log("event2"); logEvent("event2", { size: 123.456 }); }); document.getElementById("userprop").addEventListener("click", function() { console.log("userprop"); setUserProperty("userprop", "custom_value"); }); */ </script> <script> const hideHeaderFooterByWindowFlutterInappwebview = () => { //$('.gnb').hide(); if(document.querySelector(".gnb") != null && document.querySelector(".gnb").style != null) { document.querySelector(".gnb").style.display='none'; } if(document.querySelector(".nv00-gnb") != null && document.querySelector(".nv00-gnb").style != null) { document.querySelector(".nv00-gnb").style.display='none'; } if(document.querySelector(".nv00-gnb-v3") != null && document.querySelector(".nv00-gnb-v3").style != null) { document.querySelector(".nv00-gnb-v3").style.display='none'; } //CRHQ-9185 [B2C] shop app - DB 전환 건 - 쿠키 체크 및 미노출 처리 - 보완로직 if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } if(document.querySelector(".breadcrumb") != null && document.querySelector(".breadcrumb").style != null) { document.querySelector(".breadcrumb").style.display='none'; } if(document.querySelector(".nv17-breadcrumb") != null && document.querySelector(".nv17-breadcrumb").style != null) { document.querySelector(".nv17-breadcrumb").style.display='none'; } if(document.querySelector(".epp-breadcrumb") != null && document.querySelector(".epp-breadcrumb").style != null) { document.querySelector(".epp-breadcrumb").style.display='none'; } if(document.querySelector(".footer-column") != null && document.querySelector(".footer-column").style != null) { document.querySelector(".footer-column").style.display='none'; } if(("es" === "sg" || "de" === "sg") && document.querySelector(".footer-bottom") != null && document.querySelector(".footer-bottom").style != null) { document.querySelector(".footer-bottom").style.display='none'; } if(document.querySelector(".footer-language") != null && document.querySelector(".footer-language").style != null) { document.querySelector(".footer-language").style.display='none'; } if(document.querySelector(".footer-language__anchor") != null && document.querySelector(".footer-language__anchor").style != null) { document.querySelector(".footer-language__anchor").style.display='none'; } if(document.querySelector(".footer-language-wrap") != null && document.querySelector(".footer-language-wrap").style != null) { document.querySelector(".footer-language-wrap").style.display='none'; } if(document.querySelector(".footer-sns") != null && document.querySelector(".footer-sns").style != null) { document.querySelector(".footer-sns").style.display='none'; } if(document.querySelector(".footer-terms") != null && document.querySelector(".footer-terms").style != null) { document.querySelector(".footer-terms").style.display='none'; } if(document.querySelector("#teconsent") != null && document.querySelector("#teconsent").style != null) { document.querySelector("#teconsent").style.display='none'; } if(document.querySelector("#QSIFeedbackButton-btn") != null && document.querySelector("#QSIFeedbackButton-btn").style != null) { document.querySelector("#QSIFeedbackButton-btn").style.display='none'; } if (window.location.href.indexOf("/mypage/myproducts/") > -1 || window.location.href.indexOf("/mypage/myrepair/") > -1 || window.location.href.indexOf("/mypage/rewards/") > -1 || window.location.href.indexOf("/mypage/myreferrals/") > -1) { if(document.querySelector(".explore-lnb-navigation") != null && document.querySelector(".explore-lnb-navigation").style != null) { document.querySelector(".explore-lnb-navigation").style.display='none'; } if(document.querySelector(".nv-g-lnb") != null && document.querySelector(".nv-g-lnb").style != null) { document.querySelector(".nv-g-lnb").style.display='none'; } if(document.querySelector(".pd-g-floating-nav") != null && document.querySelector(".pd-g-floating-nav").style != null) { document.querySelector(".pd-g-floating-nav").style.display='none'; } document.querySelectorAll("#content a[target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); } if("page-standard-pd" === "page-support-shop" || "page-buying-pd" === "page-support-shop" || "page-feature-pd" === "page-support-shop") { if(document.querySelector(".pd-header-navigation__menu-epromoter-cta") != null && document.querySelector(".pd-header-navigation__menu-epromoter-cta").style != null) { document.querySelector(".pd-header-navigation__menu-epromoter-cta").style.display='none'; } if(document.querySelector(".product-detail-kv__cta-epromotor") != null && document.querySelector(".product-detail-kv__cta-epromotor").style != null) { document.querySelector(".product-detail-kv__cta-epromotor").style.display='none'; } }else if("page-bc-pd" === "page-support-shop"){ document.querySelectorAll("#content .s-message-link").forEach(function(item){ item.style.display = "none"; }); } document.querySelectorAll("#content a[href$='.pdf'][target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); if(document.querySelector(".cookie-bar__app-banner") != null && document.querySelector(".cookie-bar__app-banner").style != null) { document.querySelector(".cookie-bar__app-banner").style.display='none'; } if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } //[EPP] Partner Bar 미노출 처리 if(document.querySelector(".partner-bar-wrap") != null && document.querySelector(".partner-bar-wrap").style != null) { document.querySelector(".partner-bar-wrap").style.display='none'; } if(window.sg && window.sg.common && window.sg.common.utils){ window.sg.common.utils.visibleScroll(); } } let timerId = setInterval(() => { if(isWebView){ hideHeaderFooterByWindowFlutterInappwebview(); } if(window.location.href.indexOf("samsung.com.cn") > -1){ //cn국가인 경우 //추가된 userAgent 판단 로직 var ua = navigator.userAgent; var ualower = ua.toLowerCase(); if(/micromessenger/.test(ualower)){ //userAgent include 'micromessenger' if(/miniprogram/i.test(ualower)){ // 위챗 미니앱 //return 'wxApp'; hideHeaderFooterByWindowFlutterInappwebview(); } }else if(/aliapp/i.test(ualower) && /miniprogram/i.test(ualower)){//userAgent include 'aliapp', 'miniprogram' //return 'aliApp';// 알리 미니앱 hideHeaderFooterByWindowFlutterInappwebview(); } } }, 10); setTimeout(() => { clearInterval(timerId); }, 20000); const setSessionStorage = () => { const isInAppWebViewSessionStorage = sessionStorage.getItem("isInAppWebViewSessionStorage"); if(!isInAppWebViewSessionStorage){ // readyCallback에서 세팅 (기존에 없는 경우만 세팅) sessionStorage.setItem("isInAppWebViewSessionStorage", "true"); } } //new ShopAppUtil let shopAppUtilInstance = new ShopAppUtil({ logger: true, readyCallback: setSessionStorage }); document.addEventListener("DOMContentLoaded", function () { if(shopAppUtilInstance.isWebView() && typeof $ !== "undefined"){ $(document).off("click", ".pd-offer__item a"); $(document).on("click", ".pd-offer__item a", function (e) { let href = $(this).attr("href"); if(href.indexOf("samsungmembers") > -1){ //samsungmembers e.preventDefault(); shopAppUtilInstance.openExternalBrowser(href); } }); } }); //EMI 팝업에서 호출 확인 용 function hideModalEmipopup() { console.log("[from finance-popup.js] call hideModalEmipopup()!! 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class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 | S24+</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s/galaxy-s24-fe-blue-256gb-sm-s721blbcxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:Galaxy S24 FE" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 FE</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-a/galaxy-a55-5g-awesome-iceblue-128gb-sm-a556elbaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy a55 5g" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$168_136_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy A55 5G</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/tablets/galaxy-tab-s/galaxy-tab-s10-ultra-gray-256gb-sm-x920nzaaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy tab s10 series" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Tab S10 Series</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/watches/galaxy-watch/galaxy-watch-ultra-titanium-gray-lte-sm-l705fdaaxsp/" aria-label="Galaxy Watch Ultra: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature 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aria-label="Galaxy Buds3 Pro: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy buds3 pro" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem" target="_blank"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Buds3 Pro</p> </a> </li> </ul> <button class="nv00-gnb__featured-products-thumbnail-item--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av"> TV & AV <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container left-side"> <p class="nv00-gnb__l1-menu-container-title">TV & AV</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:recommended" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended"> Recommended <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/offer/tv-bundles/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:exclusive tv bundles" role="menuitem"> Exclusive TV Bundles </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/why-samsung-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung tv" role="menuitem"> Why Samsung TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/qled-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why neo qled" role="menuitem"> Why Neo QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/oled-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung oled" role="menuitem"> Why Samsung OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why 8k tvs" role="menuitem"> Why 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why the frame" role="menuitem"> Why The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:discover lifestyle tvs" role="menuitem"> Discover Lifestyle TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/gaming-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:best samsung gaming tv" role="menuitem"> Best Samsung Gaming TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/sports-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:best tv for sports" role="menuitem"> Best TV for Sports <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/smart-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung smart tv" role="menuitem"> Why Samsung Smart TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/micro-led/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why micro led" role="menuitem"> Why Micro LED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/offer/upgrade/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:tv upgrade offer" role="menuitem"> TV Upgrade Offer <span class="badge-icon badge-icon--label badge-icon--bg-color-red">HOT</span> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tvs" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs"> TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:discover tvs" role="menuitem"> Discover TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv buying guide" role="menuitem"> TV Buying Guide </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose my tv " role="menuitem"> Help Choose My TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/neo-qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:neo qled" role="menuitem"> Neo QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:qled" role="menuitem"> QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/oled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:oled" role="menuitem"> OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the frame" role="menuitem"> The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-serif/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the serif" role="menuitem"> The Serif </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-sero/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the sero" role="menuitem"> The Sero </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?crystal-uhd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:crystal uhd" role="menuitem"> Crystal UHD </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:8k tvs" role="menuitem"> 8K TVs </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:4k tvs" role="menuitem"> 4K TVs </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?full-hd+hd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:full hd/hd tvs" role="menuitem"> Full HD/HD TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tv-accessories/all-tv-accessories/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv accessories" role="menuitem"> TV Accessories </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose your best tv" role="menuitem"> Help Choose Your Best TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by size" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size"> TV by Size <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/98-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:98”" role="menuitem"> 98” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/85-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:85 inch tvs" role="menuitem"> 85" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/77-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:77”" role="menuitem"> 77” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/75-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:75 inch tvs" role="menuitem"> 75" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/65-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:65 inch tvs" role="menuitem"> 65" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/55-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:55 inch tvs" role="menuitem"> 55" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/50-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:50 inch tvs" role="menuitem"> 50" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/43-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:43 inch tvs" role="menuitem"> 43" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/32-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:32 inch tvs" role="menuitem"> 32" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/what-size-tv-should-i-get/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:what is the right tv size" role="menuitem"> What is the Right TV Size? </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by resolution" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution"> TV by Resolution <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:8k tvs" role="menuitem"> 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:4k tvs" role="menuitem"> 4K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?full-hd+hd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:full hd hd tvs" role="menuitem"> Full HD/HD TVs </a> </li> </ul> </div> <div 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Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my page" target="_self" aria-label="my page" href="/sg/mypage/" role="menuitem">My Page</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" target="_self" aria-label="orders" href="https://shop.samsung.com/sg/mypage/orders" role="menuitem">Orders</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="wishlist" target="_self" aria-label="wishlist" href="https://shop.samsung.com/sg/my-account/wishlist/" role="menuitem">Wishlist</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" target="_self" aria-label="product registration" href="/sg/mypage/myproducts/" role="menuitem">Product Registration<br /></a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" target="_self" aria-label="my rewards" href="/sg/mypage/rewards/" role="menuitem">My Rewards</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" target="_self" aria-label="members" href="/sg/members/" role="menuitem">Members</a> </li> <li class="nv00-gnb__utility-user-menu"> <a href="javascript:;" class="nv00-gnb__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb__utility hamburger"> <button class="nv00-gnb__utility-btn" an-tr="nv00_gnb-gnb-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#menu-bold" href="#menu-bold"></use> </svg> </button> </div> </div> <div class="nv00-gnb__inner-wrap-looping--end" tabindex="0"></div> </div> <div class="nv00-gnb__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of Products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://shop.samsung.com"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson" value="Y"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn" value="Y"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi" value="Y"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL" value="/sg/my-account/profile"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="SG"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="9z5ss85h4x"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="Hybris"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType" value="global"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv" value="0.002"/> <input type="hidden" name="gnbMyAccountUrl" id="gnbMyAccountUrl" value="/sg/my-account/profile"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb__layer-popup-wrap"> <div class="nv00-gnb__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Your cart is empty.</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" an-tr="nv00_gnb-support shop-cart popup-other_interaction" an-ca="other interaction" an-ac="cart is empty:OK" an-la="cart is empty:OK" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js" id="layerInsufficientStock"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#info-regular" href="#info-regular"></use> </svg> <p class="layer-popup__desc information-text">Sorry, there is insufficient stock for your cart.</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--contained cta--black gnb-js-layer-close" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);"> OK </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__remove-product gnb-layer_popup-js" id="layerRemoveProduct"> <p class="layer-popup__title">Remove a Product</p> <p class="layer-popup__desc">Without this product, applied coupon or promotion code cannot be redeemed.<br/>Are you sure to remove this product?</p> <div class="layer-popup__cta-wrap"> <button class="cta cta--outlined cta--black" aria-label="Accessibility Text"> Move to wish list </button> <button class="cta cta--contained cta--black" aria-label="Accessibility Text"> Delete </button> </div> <button class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb-layer_popup-js gnb__popup-privacy" id="layerPrivacy"> <p class="layer-popup__title">Privacy Policy</p> <div class="layer-popup__checkbox-wrap"> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="privacy-terms"/> <label class="checkbox-v2__label" for="privacy-terms"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">I have read and agree to the Samsung.com <a href='/sg/info/privacy/' target='_blank' class='link-text' title="Open in a New Window">Privacy Policy</a></span> </label> </div> <p class="layer-popup__checkbox-desc error" id="errorPrivacy">Tick this box to proceed to Samsung.com.</p> <div class="checkbox-v2"> <input class="checkbox-v2__input" type="checkbox" name="checkbox" id="privacy-terms2"/> <label class="checkbox-v2__label" for="privacy-terms2"> <span class="checkbox-v2__label-box-wrap"> <span class="checkbox-v2__label-box"> <svg class="checkbox-v2__label-box-icon" focusable="false" aria-hidden="true"> <use xlink:href="#done-bold" href="#done-bold"></use> </svg> </span> </span> <span class="checkbox-v2__label-text">By ticking this box, I accept Samsung Service Updates, including : </span></label></div><p class="layer-popup__checkbox-desc">Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.</p> </div> <div class="layer-popup__cta-wrap"> <button id="privacyBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">PROCEED TO SAMSUNG.COM</button> <button class="cta cta--contained cta--black login-leave-btn" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">Leave page</button> </div> <button class="layer-popup__close login-leave-btn" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">Close Privacy Policy</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="layer-popup gnb__popup-privacy gnb-layer_popup-js" id="layerPreference"> <p class="layer-popup__title">Check Preferences</p> <p class="layer-popup__desc">Help us to make recommendations for you by updating your product preferences.</p> <div class="layer-popup__cta-wrap"> <button id="preferenceCheckBtn" class="cta cta--outlined cta--black" aria-label="Accessibility Text">YES</button> <button id="privacyCloseBtn" class="cta cta--contained cta--black" aria-label="Accessibility Text" onclick="window.sg.components.nv00Gnb.closeLayerPopup(this);">LATER</button> </div> <button class="layer-popup__close" data-focus-id="shop-popover-close" data-tab-disable="true"> <span class="hidden">Close Check Preferences</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="nv00-gnb__layer-popup-looping--end" tabindex="0"></div> </div> </nav>  <input type="hidden" name="sc_gnb_searchURL" id="sc_gnb_searchURL" value="/sg/aisearch"/> <input type="hidden" name="sc_gnb_placeholder" id="sc_gnb_placeholder" value="Galaxy Z Fold6"/> <input type="hidden" name="sc_gnb_aiSearchUseYn" id="sc_gnb_aiSearchUseYn" value="Y"/> <input type="hidden" name="eppFlag" id="eppFlag" value="N"/>  <section class="gnb-search" role="dialog" aria-modal="true" style="display: none;"> <div class="gnb-search__dimmed"></div> <div class="gnb-search__looping--start" tabindex="0"></div> <div class="gnb-search__contents"> <h2 class="text-title">What are you looking for?</h2> <div class="gnb-search__search-wrap"> <form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off"> <fieldset> <legend>Search form</legend> <div class="gnb-search__input-wrap"> <button type="button" class="gnb-search__input-btn--close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <label class="hidden" for="gnb-search-keyword">Search Keyword</label> <input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:"/> <span class="gnb-search__placeholder">Galaxy Z Fold6</span>  <button type="button" class="gnb-search__input-btn--cancel" an-tr="search layer-support shop-keyword delete-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword delete"> <span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button type="submit" class="gnb-search__input-btn--search" an-tr="search layer-support shop-submit-search" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:keyword"> <span class="hidden">Search</span> <svg class="icon" focusable="false"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> <button type="button" class="gnb-search__input-btn--scan-barcode"> <span class="hidden">Scan Barcode</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#barcode-regular" href="#barcode-regular"></use> </svg> </button> </div> </fieldset> </form> <div class="gnb-search__result-wrap gnb-search__result-wrap--hide" style="overflow: auto;"> <div class="gnb-search__no-suggestions gnb-search__no-suggestions--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">NO SUGGESTIONS</h3> </div> </div> <div class="gnb-search__related gnb-search__related--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Suggested Searches</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__popular-keyword gnb-search__popular-keyword--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Popular Keyword</h3> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> <div class="gnb-search__history gnb-search__history--hide"> <div class="gnb-search__result-title-wrap"> <h3 class="gnb-search__result-title">Search History</h3> <button class="gnb-search__btn--history-clear" an-tr="search layer-support shop-clear all-search" an-ca="search" an-ac="search layer" an-la="search history:clear all"> Clear All </button> </div> <ul class="gnb-search__result-list" role="list"> </ul> </div> </div> </div>  <div class="gnb-search__chip-wrap" role="list"> <h3 class="hidden">recommended search</h3> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:galaxy z fold6">Galaxy Z Fold6</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:galaxy z flip6">Galaxy Z Flip6</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:qled 8k">QLED 8K</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:oled tv">OLED TV</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:quickdrive">QuickDrive</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:smarttag2">SmartTag2</a> </div> </div> <button class="gnb-search__btn--close" an-tr="search layer-support shop-close-search" an-ca="search" an-ac="search layer" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="nv-g-local-floating-nav aem-GridColumn aem-GridColumn--default--12"> <div class="nv-local-floating-navigation"> <div class="nv-local-floating-nav nv-local-floating-nav--white-theme "> <nav aria-live="polite" class="nv-local-floating-nav__container swiper-container"> <ul class="swiper-wrapper"> <li class="nv-local-floating-nav__item swiper-slide"> <a class="nv-local-floating-nav__content image image--dyn-height" an-tr="nv06_local floating navigation-support shop-text-secondary navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung account" data-index="0" title href="/sg/shop-faq/samsung-account/" target="_self"> <img role="img" class="image__preview lazy-load responsive-img" alt="samsung account icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-samsung-account_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-samsung-account_pc.png?$LazyLoad_Home_PNG$"/> <img role="img" class="image__main lazy-load responsive-img" alt="samsung account icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-samsung-account_pc.png?$140_140_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-samsung-account_pc.png?$70_70_PNG$"/> <div class="nv-local-floating-nav__headline">Samsung Account</div> </a> </li> <li class="nv-local-floating-nav__item swiper-slide"> <a class="nv-local-floating-nav__content image image--dyn-height" an-tr="nv06_local floating navigation-support shop-text-secondary navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:trade in" data-index="1" title href="/sg/shop-faq/trade-in/" target="_self"> <img role="img" class="image__preview lazy-load responsive-img" alt="trade in icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/trade-in-icon-pc2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/trade-in-icon-pc2.png?$LazyLoad_Home_PNG$"/> <img role="img" class="image__main lazy-load responsive-img" alt="trade in icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/trade-in-icon-pc2.png?$140_140_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/trade-in-icon-pc2.png?$70_70_PNG$"/> <div class="nv-local-floating-nav__headline">Trade-In</div> </a> </li> <li class="nv-local-floating-nav__item swiper-slide"> <a class="nv-local-floating-nav__content image image--dyn-height" an-tr="nv06_local floating navigation-support shop-text-secondary navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:purchase and orders" data-index="2" title href="/sg/shop-faq/products-and-orders/" target="_self"> <img role="img" class="image__preview lazy-load responsive-img" alt="purchase and orders icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-products-and-orders_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-products-and-orders_pc.png?$LazyLoad_Home_PNG$"/> <img role="img" class="image__main lazy-load responsive-img" alt="purchase and orders icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-products-and-orders_pc.png?$140_140_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-products-and-orders_pc.png?$70_70_PNG$"/> <div class="nv-local-floating-nav__headline">Purchase and Orders</div> </a> </li> <li class="nv-local-floating-nav__item swiper-slide"> <a class="nv-local-floating-nav__content image image--dyn-height" an-tr="nv06_local floating navigation-support shop-text-secondary navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:payments and financing" data-index="3" title href="/sg/shop-faq/payment-and-financing/" target="_self"> <img role="img" class="image__preview lazy-load responsive-img" alt="payments and financing icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-payment-and-financing_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-payment-and-financing_pc.png?$LazyLoad_Home_PNG$"/> <img role="img" class="image__main lazy-load responsive-img" alt="payments and financing icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-payment-and-financing_pc.png?$140_140_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-payment-and-financing_pc.png?$70_70_PNG$"/> <div class="nv-local-floating-nav__headline">Payments and Financing</div> </a> </li> <li 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class="image__preview lazy-load responsive-img" alt="service and warranty icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-service-and-warranty_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-service-and-warranty_pc.png?$LazyLoad_Home_PNG$"/> <img role="img" class="image__main lazy-load responsive-img" alt="service and warranty icon" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-service-and-warranty_pc.png?$140_140_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/shop-faq/shop-faq_category_tab-service-and-warranty_pc.png?$70_70_PNG$"/> <div class="nv-local-floating-nav__headline">Service and Warranty</div> </a> </li> <li class="nv-local-floating-nav__item swiper-slide"> <a class="nv-local-floating-nav__content image image--dyn-height" an-tr="nv06_local floating navigation-support 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</ul> </nav> <div class="nv-local-floating-nav__scrollbar-wrap"> <div class="nv-local-floating-nav__scrollbar swiper-scrollbar"></div> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center "> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="38" data-font-size-mo="26">The best way to buy a new Galaxy is<br />with Samsung Trade-In</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Trade-in your old device and get huge savings off your new Galaxy all in one transaction. <br />Quick, easy, and get your new phone delivered free.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1200 feature-column-carousel--desktop-columns-space-normal 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"autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-97e4d568-11a8-410d-9c05-f99e683ad84f_root_responsivegrid_pd_g_feature_benefit-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span 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class="feature-column-carousel__video-wrap" id="video-id-97e4d568-11a8-410d-9c05-f99e683ad84f_root_responsivegrid_pd_g_feature_benefit-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="su-g-accordion aem-GridColumn aem-GridColumn--default--12"> <div class="support-accordion support-accordion--mobile-margin" id="how-to-trade-in"> <div class="support-accordion__wrap support-accordion--open"> <div class="support-accordion__list list-active"> <a class="support-accordion__list-title" href="javascript:void(0)" role="button" an-tr="su01_accordion-support shop-image-view more" an-ca="content click" an-ac="feature" an-la="accordion:how to trade In" aria-expanded="false"> How to Trade In? <span class="support-accordion__list-icon"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-bold" href="#open-down-bold"></use></svg> </span> </a> <div class="support-accordion__list-item"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-left text-mo-left container-width-medium"> <div class="textblock__body padding-top--0 padding-bottom--0"> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">a) Add your desired device to your Cart and request to Trade In.<br /><br />b) Select your Trade-in Device (by Category, Brand, Device, Storage) and input your device IMEI number.<br /><br />c) Answer the questionnaire based on the condition of the Trade-in Device to obtain the estimated Trade-in Value.<br /><br />d) Trade-in Value and overtrade bonus (if any) is deducted from the value of your new device.<br /><br />e) Proceed with ‘Checkout’ and make payment.<br /><br />f) Your order has been placed and your new device will be delivered to you shortly using our courier service.<br /><br />g) Within one (1) business day from the date of order, CompAsia Customer Service Support will e-mail and SMS you to schedule a pick-up of your Trade-in Device. Customer is required to arrange for the Trade-in Device to be collected by CompAsia within three (3) business days after receipt of the new device. <br /><br />h) Final verification is carried out during device pick up. Should the courier staff find any Trade-in Issues between the actual and declared condition of your Trade-in Device, the courier staff may not proceed with the collection of the old device. You will either be charged (A) the full Trade-in Value and overtrade bonus (if any) OR (B) the difference between (i) the initial estimated Trade-in Value and (ii) the actual Trade-in Value based on the actual condition of the Trade-in Device as assessed by CompAsia.<br /><br />“Trade-in Issues” refers to the following, which is a non-exhaustive list which may be updated from time to time: <br /><br />i. Cosmetic blemish (heavy scratches/ big dents/ cracks/ bend)<br /><br />ii. Bloated battery<br /><br />iii. LCD Defect (major shadows, white spots, burnt marks, dead pixels)<br /><br />iv. Front and/or back camera not working (not applicable to watches)<br /><br />v. Mismatch of device IMEI / serial number <br /><br />vi. Mismatch of device model / storage / RAM<br /><br />vii. Stolen device<br /><br />viii. Device unable to turn on or is not functioning<br /><br />ix. Device button not functioning<br /><br />x. Face ID/Fingerprint sensors not working (not applicable to watches) <br /><br />xi. Device Account (Apple, Google) / ID lock / passcode lock unable to be removed or logged out.<br /><br />Once verification is complete, the courier staff will pick up the Trade-in Device and a trade-in completion e-mail and SMS will be sent to you within one (1) business day. Please retain your trade-in completion e-mail and SMS for at least one (1) year for records and verification purposes (where required). <br /></p> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-left text-mo-left container-width-medium"> <div class="textblock__body padding-top--0 padding-bottom--0"> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14"><b>Terms and Conditions:</b><br /><br />• This Programme is provided by CompAsia as an independent third party, and is subject to the terms and conditions of CompAsia as set out in Appendix A of the <a href="#online-trade-in" name="online-trade-in">Samsung Online Trade-in Terms and Conditions</a>.<br /><br />• Customer can trade-in one (1) device per eligible Samsung device from Samsung Online Store.<br /><br />• Customer will receive an e-mail and SMS by CompAsia Customer Service Support after placing order of the new device to arrange the collection of the Trade-in Device. Kindly ensure that the e-mail address and mobile phone number provided by you are accurate. If customer fails to respond within a reasonable time, the trade-in transaction will be cancelled, and the Trade-in Value and overtrade bonus (if any) will be clawbacked. <br /><br />• Customer is required to provide NRIC details to CompAsia to facilitate the trade-in process. In case of refusal, CompAsia will not be able to proceed with the trade-in and a clawback of the Trade-in Value and overtrade bonus (if any) will apply. <br /><br />• Customer is required to back-up data, log out from all accounts and reset the Trade-in Device to factory settings before collection.</p> </div> </div> </div> </div> </div> </div> <div class="support-accordion__list list-active"> <a class="support-accordion__list-title" href="javascript:void(0)" role="button" an-tr="su01_accordion-support shop-image-view more" an-ca="content click" an-ac="feature" an-la="accordion:frequently asked questions" aria-expanded="false"> Frequently-Asked Questions <span class="support-accordion__list-icon"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-bold" href="#open-down-bold"></use></svg> </span> </a> <div class="support-accordion__list-item"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--16 bg-white text-center text-mo-center "> <div class="textblock__body padding-top--0 padding-bottom--48"> <h3 class="textblock__subtitle" data-font-size-pc="24" data-font-size-mo="16"><u>Trade-in Programme FAQs</u></h3> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Ready to trade-in your old device? <br />You’ll find answers to common FAQs about Samsung’s Online Trade-in Programme below.</p> </div> </div> </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p>Last updated: 20 May 2024</p> <p> </p> <p><b><u>Section 1: About Samsung Online Trade-in Programme (“Programme")</u></b></p> <p><b>1.1 What is the Samsung Online Trade-In Program?</b><br /> <br /> This Programme allows Samsung customers who purchase a new Galaxy smartphone, tablet or smartwatch (“<b>Eligible Samsung Device</b>”) online through <a href="https://www.samsung.com/sg/">https://www.samsung.com/sg</a> to trade-in their eligible device (“<b>Trade-in Device</b>”), in exchange for a credit equivalent to the trade-in value of the device (“<b>Trade-in Value</b>”) and/or be awarded overtrade bonus for such trade-ins (if applicable). </p> <p> </p> <p><b>1.2 How does the Samsung Online Store Trade-in Programme work?</b></p> <p>The Programme is provided by CompAsia, a Samsung-approved independent third-party vendor ("<b>Trade-in Vendor</b>") which gives customers the opportunity to receive credit for trading in their Trade-in Device when they purchase an Eligible Samsung Device.</p> <p>When you purchase an Eligible Samsung Device online through <a href="https://www.samsung.com/sg/">https://www.samsung.com/sg</a> and decide to trade-in your Trade-in Device, we will provide you with an estimated Trade-in Value, based on the manufacturer, model, and the condition of the Trade-in Device as stated by you. Please note that the Trade-in Value quoted by the Trade-in Vendor is only valid at the point of quotation. It may be subject to change depending on the physical condition of the device.</p> <p>The estimated Trade-in Value will be instantly applied as a discount upon checkout. Once you have added your Trade-in Device to your shopping cart and completed the purchase of your Eligible Samsung Device, you will receive an e-mail and SMS from CompAsia to arrange for your Trade-in device pick-up within one (1) business day. Customers are required to arrange for the Trade-in Device to be collected within three (3) business days from receipt of the Eligible Samsung Device. On the day of collection, before taking in your Trade-in Device, CompAsia will perform a device diagnostics test to verify the condition of your Trade-in Device and assess the final Trade-in Value. You will need to surrender your Trade-in Device to CompAsia upon successful verification of your Trade-in Device. Once your Trade-in Device is received by CompAsia, a trade-in completion e-mail and SMS will be sent to you. Please retain your trade-in completion e-mail and SMS for <b>at least one (1) year</b> for records and verification purposes (where required).</p> <p>If there are discrepancies in the actual and declared condition of your Trade-in Device as declared by you in the online questionnaire, the courier staff may not proceed with the collection of the old device. You will either be charged (A) the full Trade-in Value and overtrade bonus (if any) OR (B) the difference between (i) the initial estimated Trade-in Value and (ii) the actual Trade-in Value based on the actual device’s condition as assessed by CompAsia.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 2: Device and Programme Eligibility</u></b></p> <p><b>2.1 Who can take part in the Programme?</b><br /> </p> <p>This Programme is only open to customers who (i) purchase an Eligible Samsung Device from Samsung Online Store, and (ii) are Singapore residents aged 18 years and above.</p> <p> </p> <p><b>2.2 If I am not the owner of the Trade-in Device, can I still take part in the Programme?</b><br /> </p> <p>No, only device owners can trade-in their devices under this Programme. Samsung reserves the right to reject participation by persons whose details do not match the proof of purchase document(s).</p> <p>In the event that the Trade-in Device was previously reported lost or stolen, the participant’s particulars will be submitted to the Singapore Police Force, as required by law.<br /> </p> <p> </p> <p><b>2.3 Can I trade-in any smartphone or tablet or smartwatch?</b></p> <p>Trade-in is only applicable to an eligible list of smartphones, tablets and smartwatches. The list of such eligible devices, their trade-in values and /or overtrade bonus are subject to change by Samsung at its discretion from time to time.</p> <p> </p> <p><b>2.4 What if I can’t find the brand or model of my current device in the Trade-in Device list?</b></p> <p>Brands / models which are not listed in the Trade-in Device list are not eligible for this Programme.</p> <p> </p> <p><b>2.5 Can I trade-in more than one device at a time?</b></p> <p>For each Eligible Samsung Device purchased, you are entitled to trade-in only one Eligible Trade-in Device.</p> <p> </p> <p><b>2.6 My device is not working or cannot be powered up. Can I trade it in?</b></p> <p>If you are unable to power up your device due to technical problems, we will not be able to accept the device.</p> <p> </p> <p><b>2.7 I cannot log out of iCloud Access of Google Find My Device. Can I trade it in?</b></p> <p>If your device accounts are locked by iCloud Access or Google Find My Device, we will not be able to accept the device.</p> <p> </p> <p><b>2.8 My device has some defects. Can I trade it in?</b></p> <p>If your Trade-in Device has some defects, you are still able to trade-in. </p> <p>However, you may not be entitled to the full Trade-in Value of the device. In the event that the courier staff could not proceed with the collection of the old device, you will then either be charged (A) the full value of the Trade-in Value and overtrade bonus (if any) OR (B) the difference between (i) the initial quoted estimated Trade-in Value and (ii) the actual Trade-in Value based on the actual device’s condition value.</p> <p> </p> <p><b>2.9 Will you accept my device for trade-in if it has gone through any hardware or software modification?</b></p> <p>No, we do not accept devices that have gone through any form of modification that differs from the original product, such as rooting or jailbreaking.</p> <p> </p> <p><b>2.10 Am I eligible for Samsung Online Store’s 14-day return policy on my Eligible Samsung Device if I have participated in Samsung Online Store’s Trade-in Programme?</b></p> <p>No, you will not be eligible for Samsung’s online 14-day return policy (“<b>Online Return Policy</b>”) after you have placed your order with the Programme.</p> <p> </p> <p>The Online Return Policy will also not be applicable should you change your mind after the order has been submitted and you decide not to participate in the Programme <b>OR</b> once your Trade-in Device has been surrendered to CompAsia.</p> <p><br /> Do note that the Trade-in Device will not be returned to you once your trade-in transaction is completed.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 3: About Trade-in Value and Overtrade Bonus</u></b></p> <p><b>3.1 What is the Trade-in Value of my device?</b></p> <p>You can check if your device is eligible for trade-in and its Trade-in Value on Samsung Online Store Buy page. The Trade-in Value quoted by the Trade-in Vendor is only valid at the point of quotation.</p> <p>Samsung reserves the right to make changes to the list of eligible smartphone, tablet or smartwatch models and its trade-in value on <a href="https://www.samsung.com/sg/">www.samsung.com/sg</a> at any time without prior notice. Trade-in Values listed are only approximate valuations. The actual value of your Trade-in Device will depend on the device’s actual condition.</p> <p>On the day of collection, before taking in your Trade-in Device, CompAsia will perform a device diagnostics to verify the condition of your Trade-in Device and assess the final Trade-in Value. If there are discrepancies in the actual and declared condition of your Trade-in Device, the courier staff may not proceed with the collection of the old device. You will either be charged (A) the full Trade-in Value and overtrade bonus (if any) OR (B) the difference between (i) the initial estimated Trade-in Value and (ii) the actual Trade-in Value based on the device’s actual condition as assessed by CompAsia.</p> <p> </p> <p><b>3.2 How is the Trade-in Value determined?</b></p> <p>The Trade-in Value is determined by the model type and condition of the Trade-in Device, subject to physical assessment done by the Trade-in Vendor at the point of collection.</p> <p> </p> <p><b>3.3 What are the types of defects that will affect my Trade-in Value?</b></p> <p>This is the list of defects that will affect the Trade-in Value of your Trade-in Device and its balance Trade-in Value:<br /> <br /> </p> <p>• Device screen having cracks / coloured lines / discolouration or coloured hues</p> <p>• Device has a bloated battery</p> <p>• Device front or back camera not functioning / black spots on captured images</p> <p>• Device having more than 2 dents from the front and back of the body, more than 5 scratches each on front screen and back cover, bends, and cracks around the device body</p> <p> </p> <p><b>3.4 What is Overtrade Bonus?</b></p> <p>Overtrade Bonus is an additional incentive given to customers when customers opts to trade-in an eligible Trade-in Device when they purchase an Eligible Samsung Device. Samsung reserves the right to amend the list of Eligible Samsung Devices & their trade-in values and/or overtrade bonus at any time without prior notice.</p> <p>Where a customer trades in a <u>smart watch</u>, a fixed overtrade bonus of <b>S$50</b> will be applied to the transaction, regardless of which Eligible Samsung Device is purchased. For illustration, if a customer purchases a device which is eligible for an overtrade bonus of <b>S$200</b>:</p> <p><b>• Scenario #1: </b>Trade-in of a <u>smart watch</u></p> <p><i>Applicable discounts: </i>$50 overtrade bonus + trade-in value of the smart watch.</p> <p> </p> <p><b>• Scenario #2: </b>No trade-in of any devices.</p> <p><i>Applicable discounts: </i>No discounts under the Samsung Online Trade-in Programme applicable as there is no traded-in device.</p> <p> </p> <p><b>3.5 What are the types of defects / situations that will render my device to not be eligible for trade-in?</b></p> <p>This is the list of defects / situations that will render your device to not be eligible for trade-in:</p> <p>• Device that is damaged (unable to turn on) not functioning</p> <p>• Device screen not functioning</p> <p>• Device buttons / slots / sensors (including fingerprint sensor & face ID) do not work</p> <p>• All accounts (including iCloud/Google/Passcode/Pattern unlocked) cannot be logged out from device.</p> <p>• Device is stolen.</p> <p> </p> <p><b>3.6 What happens if there is a discrepancy between (i) the initial estimated Trade-in Value based on my declared device condition and (ii) the actual Trade-in Value based on the Vendor’s assessment of the device condition?</b></p> <p>You will be quoted with an adjusted offer, based on the Trade-in Vendor’s on-site assessment of the condition of your device (“<b>Adjusted Offer</b>”). If you accept the Adjusted Offer, CompAsia will request for the payment of the difference between the initial Trade-in Value and the Adjusted Offer.</p> <p>You must respond at the point of quotation, or the Adjusted Offer will be deemed declined.</p> <p>If you decline the Adjusted Offer, your device will be returned and you will be charged for the full Trade-in Value and overtrade bonus (if any) you may have enjoyed as part of the purchase of your Samsung Galaxy device. Samsung and CompAsia shall not be liable for any compensation should there be any discrepancies in the declaration of your device condition.</p> <p> </p> <p><b>3.7 Why does the Trade-in Value from the Samsung Online Store differ from that at the Samsung Experience Stores?</b></p> <p>Samsung works with separate partners for our Samsung Online Store and Samsung Experience Stores. The trade-in value of your device may differ as the Trade-in Value is determined by our partners, and not determined by Samsung. </p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 4: Payment</u></b></p> <p><b>4.1 Under what circumstance will there be a clawback of the Trade-In Value and overtrade bonus (if any) to my credit card?</b></p> <p>These are the circumstances where there will be a chargeback of the Trade-in Value and overtrade bonus (if any) to your credit card:<br /> <br /> </p> <p>• Unsuccessful trade-in</p> <p>• Your rejection of the Adjusted Offer and where the trade-in process is not completed with the Trade-in Vendor</p> <p>• Trade-in Vendor unable to collect your Trade-in Device during a second collection attempt.</p> <p>• Device IMEI or serial number varies from your declaration and you are unable to surrender the correct Trade-in Device.</p> <p>• Customer refuses to provide NRIC details to Trade-in Vendor at point of collection</p> <p>• Device has already been committed for trade-in with other trade-in partners of Samsung (e.g. offline trade-in partner, PC Dreams)</p> <p>• Device has defects which renders it not eligible for trade-in (please refer to FAQ 3.4 above).</p> <p>• Device is stolen</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 5. Trade-in Process</u></b></p> <p><b>5.1 Do I need to remove screen lock/pin lock from my device?</b></p> <p>Yes, you will need to remove all of your device's security locks (password pattern / pin / password / biometrics / Find my mobile / Gmail account / Samsung account / iCloud / Android<sup>TM</sup> or Google Smart Lock / Carrier activation locks) prior to handing over your Trade-in Device to the Trade-in Vendor.</p> <p>Please also delete all personal data in your Trade-in Device prior to handing it over to the Trade-in Vendor. We recommend that you reset your Trade-in Device back to factory default settings. Please ensure you back up your data before resetting your device to factory default settings.</p> <p> </p> <p><b>5.2 How do I turn off or remove "Find My iPhone", "Find My iPad", "iCloud", "Gmail", "Google account", "Samsung account" or "Find My Mobile"?</b></p> <p>If you require assistance, please contact Samsung Customer Support Centre at <u><a href="tel:18007267864">1800-7267864</a></u> (1800 SAMSUNG) from Monday – Friday (Closed on Saturday, Sunday and Public Holidays), 0900hrs to 1800hrs.</p> <p>Alternatively, please refer to the following links:</p> <p>• For Samsung devices: <a href="https://www.samsung.com/sg/support/mobile-devices/how-to-log-out-from-samsung-smartthings/">https://www.samsung.com/sg/support/mobile-devices/how-to-log-out-from-samsung-smartthings/</a></p> <p>• For Apple devices: <a href="https://support.apple.com/en-us/HT201351">https://support.apple.com/en-us/HT201351</a></p> <p> </p> <p><b>5.3 How do I find the IMEI number on my device?</b></p> <p>The easiest and quickest way to get your 15-digit IMEI number is by dialling *#06# on your device.</p> <p>Eg: 352003090674381/01 – please omit the "/"and "01".</p> <p> </p> <p><b>5.4 I forgot to back-up my data before resetting the Trade-in Device back to factory default settings. Are you able to help retrieve the data?</b></p> <p>Unfortunately, once the Trade-in Device is collected, all data in the device will be erased and it would not be possible to retrieve the data. Please ensure that all data is backed up before the device is collected. Samsung and CompAsia are not liable for any data loss, damage or destruction.</p> <p> </p> <p><b>5.5 Do I have to remove all accessories from my device (such as screen protector and back cover) for the diagnostic assessment at the point of collection?</b></p> <p>Yes, this is to ensure that you get the best value for your device through the diagnostic assessment.</p> <p> </p> <p><b>5.6 Should I provide my SIM card and/or accessories (such as screen protector, back cover, MicroSD cards or other storage media) along with my Trade-in Device?</b></p> <p>No, you must remove your SIM card and all accessories (including any storage media) before handing in your Trade-in Device to the Trade-in Vendor. If a SIM card or any accessory is still in or attached to your device, it will be destroyed upon receipt. Samsung and CompAsia are not liable for any loss, damage or destruction to your SIM card and/or any accessories (including storage media).</p> <p> </p> <p><b>5.7 Do I have to provide my device accessories for the trade-in? (headset, charger, cables, etc.)?</b></p> <p>No. All the Trade-in Vendor requires is your Trade-in Device (inclusive of battery and attached accessories such as the S Pen). You do not need to provide the in-box accessories or packaging for trade-in.</p> <p> </p> <p><b>5.8 What do you do with my Trade-in Device?</b></p> <p>All devices collected by the Trade-in Vendor will undergo a data wipe process to ensure all data stored on the device is deleted.</p> <p>If your device cannot be economically repaired, it will be recycled in an environmentally responsible way.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 6: Collection of Trade-in Devices</u></b></p> <p><b>6.1 When should I schedule the pick-up appointment for my Trade-in Device?<br /> </b></p> <p>You are required to arrange for the Trade-in Device to be collected by CompAsia within three (3) business days of receipt of the Eligible Samsung Device. CompAsia will send you an e-mail and SMS for you to arrange for the collection. </p> <p> </p> <p><b>6.2 What happen if I need to reschedule my collection appointment or change my pick-up address?</b></p> <p>Should you need to reschedule or change your pick-up address, please e-mail CompAsia by 10am the day before your appointment:</p> <p style="text-align: center;"><a href="mailto:support-sg@compasia.com"><b>support-sg@compasia.com</b></a></p> <p>In the event that the pick-up attempt was unsuccessful, please also contact CompAsia at the same e-mail above to schedule another collection date/time.</p> <p>Please note that if the second collection attempt is also unsuccessful, the trade-in transaction will be rendered void and there will be a clawback of the Trade-In Value and overtrade bonus (if any) to your credit card.</p> <p>After successful collection of your Trade-in device, an e-mail & SMS confirming your Trade-in will be sent. Please retain your trade-in completion e-mail and SMS for <b>at least one (1) year</b> for records and verification purposes (where required).</p> <p> </p> <p><b>6.3 I changed my mind. Can I cancel my trade-in prior to the collection of my Trade-in Device?</b><br /> </p> <p>No, you will not be able to cancel your trade-in transaction after your order has been processed.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 7: Privacy</u></b></p> <p><b>7.1 Why do I need to provide you with my NRIC details, phone IMEI / serial number, which are my personal data? What do you do with my personal data?</b></p> <p>The Programme is subject to second hand dealer laws, which regulate the buying of used personal property. Many of these laws require businesses to collect information about the seller and the purchased product, and report it to law enforcement to reduce crime and recover stolen property. In some instances, to comply with applicable law, the personal information collected may include:</p> <p>• Full Name</p> <p>• NRIC/Work Pass No.</p> <p>• Residential Address</p> <p>• Contact Number</p> <p>The Trade-in Vendor also reports certain information about trade-in transactions on a voluntarily basis. Additionally, the Trade-in Vendor may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. The Trade-in Vendor reserves the right to report, and may be required to report, to law enforcement agencies any activities that is believed to be unlawful. The Trade-in Vendor may share certain information when they believe that such release is reasonably necessary to protect the rights, property and safety of others and themselves.</p> <p>For more information on our privacy practices, please review the CompAsia Privacy Policy <a href="https://compasiatradeinsg.com/terms-and-conditions">here</a>.</p> <p>For more information on Samsung’s privacy practices, please review the Privacy Policy <a href="https://www.samsung.com/sg/info/privacy/">here</a>.</p> <p> </p> <p><b>7.2 Does the Trade-in Vendor keep my information safe and secure?</b></p> <p>Yes. The Trade-in Vendor is required to keep your personal information safe and secure, and to only collect, use and disclose your personal information in accordance with its Privacy Policy <a href="https://compasiatradeinsg.com/terms-and-conditions">here</a>.</p> <p>All devices will undergo a data wipe process upon trade-in to ensure that all data stored on the devices are deleted.</p> <p>In the case of SIM cards and/or MicroSD cards being left in the collected devices, the Trade-in Vendor will destroy them upon receipt of devices to protect any personal data.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><b><u>Section 8: Contact</u></b></p> <p><b>8.1 Who should I contact if I need any help?</b></p> <p><br /> Please e-mail CompAsia’s Customer Support Centre at<b> <a href="mailto:support-sg@compasia.com">support-sg@compasia.com</a></b> for assistance.<a href="support-sg@compasia.com"></a></p> </div> </div> </div> </div> </div>   </div> </div> </div> </div> <div class="support-accordion__list list-active"> <a class="support-accordion__list-title" href="javascript:void(0)" role="button" an-tr="su01_accordion-support shop-image-view more" an-ca="content click" an-ac="feature" an-la="accordion:online trade in terms and conditions" aria-expanded="false"> Online Trade-In Terms and Conditions <span class="support-accordion__list-icon"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-bold" href="#open-down-bold"></use></svg> </span> </a> <div class="support-accordion__list-item"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white" id="online-trade-in"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p><b><u>Samsung Online Store Trade-In Terms & Conditions</u></b></p> <p>Customers can trade in their old smart phones, tablets and/or smartwatches (each, a “<b>Trade-in</b> <b>Device</b>”) at a value specified by CompAsia Pte. Ltd. (Business Registration No.: 201215376H) (“<b>CompAsia</b>”) through the Samsung Online Trade-in Programme (“<b>Programme</b>").</p> <p>This Programme is operated by CompAsia based on the terms and conditions set out herein (“<b>Terms and Conditions</b>”), and Samsung acts as a communication platform between CompAsia and customers (“<b>Customers</b>”). Samsung shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury which is suffered or sustained, as a result of any persons participating in the Programme.</p> <p><u><b>Eligibility</b></u></p> <p>Customer must have obtained the Trade-in Device by legal means and is not trading in lost or stolen devices. If it is shown that the device was stolen or was not obtained by legal means, CompAsia reserves the right to deliver the device and customer’s personal details to the Singapore Police Force or other governmental authorities, where necessary.</p> <p> </p> <p><u><b>General Terms and Conditions</b></u></p> <p>• To be eligible for the Programme, Customer acknowledges that their Trade-in Device must meet the criteria set out by CompAsia, as set out in <b>Appendix A</b> to these Terms.</p> <p>• By participating in this Service, Customer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein. <a href="https://shop.samsung.com/sg/termsandconditions">Samsung Online Store Terms and Conditions</a> are hereby incorporated into these Terms and Conditions in relation to online store purchases.</p> <p>• By providing Customer’s personal data, Customer indicates that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance with Samsung's Privacy Policy (available at <a href="https://www.samsung.com/sg/info/privacy/">https://www.samsung.com/sg/info/privacy/</a>) or CompAsia’s privacy policy (available at <a href="https://compasiatradeinsg.com/terms-and-conditions">https://compasiatradeinsg.com/terms-and-conditions</a>) (as may be applicable).</p> <p>• The commercial value of the Trade-in Value is fully underwritten by CompAsia. Samsung shall not be liable for any issues arising from trade-in quotations and deduction matters.</p> <p>• These Terms and Conditions are governed by the laws of Singapore and disputes directly or indirectly arising from these Terms and Conditions shall be referred to the exclusive jurisdiction of the courts of Singapore.</p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p> </p> <p><u><b>Appendix A</b></u></p> <p><b><u>Specific Trade-in Terms and Conditions</u></b></p> <p>CompAsia is the provider and operator of the web and app-based device diagnostic tools used in this Programme. </p> <p>1. CompAsia reserves the right (i) to refuse purchase/collection of devices, and (ii) to limit the number of purchase/collection of devices at its sole discretion.</p> <p>2. Customer confirm that he/she is the legal owner of the device.</p> <p>3. Customer must be 18 years or above to be eligible to participate in the Programme.</p> <p>4. All logos, texts, graphics, button icons, images, digital downloads, data compilations and software are the exclusive property of CompAsia.</p> <p>5. By providing CompAsia with his/her mobile number, Customer grants CompAsia permission to contact him/her through voice calls, text messages, pre-recorded voice and/or automatic telephone for the purpose of processing order, providing information, offers, updates, announcements, or advertisements.</p> <p>6. Customer agree and acknowledge that the ownership of the Trade-in Device shall be transferred to CompAsia once the Trade-in Device is handed over to CompAsia’s couriers.</p> <p>7. Quoted Trade-in Values are subject to change by CompAsia without any prior notice given.</p> <p>8. In the event CompAsia determines that there is a discrepancy between the declared device condition and the actual device condition, Customer will be re-quoted with a new trade-in value (“<b>Adjusted Offer</b>”).</p> <p>If Customer agrees to the Adjusted Offer, Customer will have to pay the Variance Amount to CompAsia. </p> </div> </div> </div> </div> </div>   </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p style="text-align: center;"> </p> <p style="text-align: center;"><b>Variance Amount</b> = Trade-in Value – Value of Adjusted Offer</p> <p>If Customer does not accept the Adjusted Offer, the trade-in transaction will be cancelled, and Samsung will clawback Trade-in Value and overtrade bonus.</p> <p><i>Example:</i></p> <p>Customer declares that Trade-in Device’s front and back camera is working and functional. The initial Trade-in Value is estimated at $300.</p> <p>CompAsia team determines that Trade-in Device’s front camera is not functioning. Customer is provided with an Adjusted Offer of $210.</p> <p>a. If Customer agrees to the Adjusted Offer, Customer is required to pay the Variance Amount of $90 to CompAsia.</p> <p>b. If the Customer does not accept the Adjusted Offer, Samsung will clawback the initial estimated Trade-in Value of $300 and overtrade bonus (if any).</p> <p>9. The erasure of the data stored in Customer’s Trade-in Device will be performed by CompAsia in its best endeavours and Customer will not hold CompAsia liable for any failure, inaction or omission of any part of data erasure process which is not within CompAsia’s control.</p> <p>10. These Terms and Conditions may change at any time at CompAsia’s sole discretion without any prior notice to Customer. Each trade-in transaction shall be governed by the terms and conditions applicable at that time. Any losses incurred by Customer due to his / her failure to keep himself / herself updated with the new terms and conditions shall be borne by him/her and CompAsia or Samsung shall not be liable to for the same.</p> <p>11. Customer agrees and acknowledges that by sending his/her devices to CompAsia, Customer agree to release CompAsia from any claims, losses or damages that may arise with respect to it, including any claims related to the ownership of the device and any data stored in it. Any data stored or contained in the Trade-in Device (whether in the form of personal details, SMS, photos, games, songs or other data not specifically defined herein) will be erased by CompAsia and CompAsia will not be responsible for any losses incurred by Customer due to the removal or loss of any such data.</p> <p>12. Blacklisted/stolen devices: By participating in this trade-in programme, you are deemed to be it’s the legal owner of any device traded in. CompAsia may, on a voluntary basis, check the IMEI / serial number of the Trade-in Device with the Singapore Police Force. In the event such Trade-in Device are found to be blacklisted devices, CompAsia reserves the right to deliver the Trade-in Device and Customer’s personal details to the Singapore Police Force or other governmental authorities, where necessary.</p> </div> </div> </div> </div> </div>   </div> </div> </div> </div> <div class="support-accordion__list list-active"> <a class="support-accordion__list-title" href="javascript:void(0)" role="button" an-tr="su01_accordion-support shop-image-view more" an-ca="content click" an-ac="feature" an-la="accordion:privacy policy" aria-expanded="false"> Privacy Policy <span class="support-accordion__list-icon"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-bold" href="#open-down-bold"></use></svg> </span> </a> <div class="support-accordion__list-item"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-white"> <div class="text-editor__inner-wrap padding-top--0 padding-bottom--0"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small "> <div class="text-editor__column-wrap"> <div class="text-editor__column "> <p>CompAsia Pte Ltd (“CompAsia”) is committed to protecting and respecting the privacy of individuals who visit InstaCash by CompAsia’s websites (“InstaCash site”), or register to use InstaCash’s services. In order to inform you of its policies and activities with respect to the collection, use and transfer of Personal Data, CompAsia is providing you with an electronic copy of this Privacy Notice (the “Policy”).</p> <p>This Policy applies to all websites that are owned, licensed or operated by CompAsia Group and/or companies that it controls or being controlled by, directly or indirectly (collectively, “CompAsia”), unless a particular website displays its own privacy policy. When required by local law, the relevant CompAsia entity performs the formalities with the local data protection authorities with respect to the processing of Personal Data. In this Policy, “Personal Data” means information which relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into CompAsia’s possession), such as your name, NRIC, e-mail address, mobile number, residential address, banking details and signature.</p> <p>Please read the following carefully to understand CompAsia’s views and practices regarding your Personal Data and how CompAsia will treat it. By visiting InstaCash site, downloading the InstaCash app or by subscribing through CompAsia’s products and services, providing information through CompAsia’s relevant forms, you are accepting and consenting to the practices described in this Policy.</p> <p><b>1. Collection of Personal Data</b></p> <p>When expressing an interest in obtaining information about the services, downloading the InstaCash app or requesting information on services or products, CompAsia may require you to provide personal contact information, such as your name, NRIC, e-mail address, mobile number, residential address, banking details, signature and any other information you submit to CompAsia to or through the services. Providing Personal Data to CompAsia is voluntary. However, if you do not provide Personal Data to CompAsia, you will not be able to benefit from some of the functionalities offered by the InstaCash site and CompAsia’s marketing department, such as communication, downloading of InstaCash app and enrolling/subscribing in other products/programmes offered by CompAsia. The information about you consists of the information that you furnish on InstaCash site or by corresponding with CompAsia by phone, e-mail or otherwise. It includes information you provide when you register and download the InstaCash app, subscribe to CompAsia’s services, or other social media functions on website, enter into promotion or survey Information CompAsia collects from you. CompAsia may also receive Personal Data from other sources, including third parties (for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies), and combine this information with the Personal Data CompAsia already had about you. This helps CompAsia to update, expand and analyse CompAsia records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.</p> <p><b>2. Purposes and Use of Personal Data / How CompAsia Use Your Personal Information</b></p> <p>The purposes, for which your Personal Data is collected, are described below, along with a brief description of how your Personal Data may be handled in each case. Information you give to CompAsia will be used as follows:</p> <p>• To carry out the functionalities upon downloading the InstaCash app;</p> <p>• To carry out CompAsia’s obligations to provide you with the information, products and services that you request from CompAsia;</p> <p>• To provide you with information about other products, programmes and/or services CompAsia offers that may accommodate to your need as enquired about;</p> <p>• To provide you, or permit selected third parties to provide you, with information about other products, programmes and/or services that may interest you. If you are an existing customer, CompAsia will only contact you by electronic means (e-mail) with information about products, programmes and/or services similar to those which were the subject of a previous programmes or negotiations of a subscription/sale to you. If you are a new customer, and where CompAsia permits selected third parties to use your data, CompAsia (or the permitted selected third parties) will contact you by electronic means only if you have consented to this. If you do not want CompAsia to use your data in this manner or to disseminate your details to permitted third parties for marketing purposes, you may contact CompAsia via e-mail;</p> <p>• To notify you about changes to CompAsia services. Information CompAsia collects about you will be used as follows:</p> <ul> <p>o To administer InstaCash site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;</p> <p>o To allow you to participate in interactive features of InstaCash app and/or CompAsia services, when you choose to do so;</p> <p>o As part of CompAsia’s efforts to keep the InstaCash site safe and secure;</p> <p>o To measure or understand the effectiveness of advertising CompAsia serves to you and to deliver relevant advertising to you;</p> <p>o To make suggestions and recommendations to you about services, products or programmes that may interest you.</p> <p> </p> </ul> <p><b>3. Disclosure of your Information</b></p> <p>CompAsia may place all or parts of its files onto a secure computer network and with restricted access to Personal Data. Your Personal Data will be kept confidentially but unless it is within the ambit of permitted disclosures under the prevailing laws/guidelines and/or you have consented to such disclosure, CompAsia may disclose, disseminate and/or transfer your Personal Data to the following data users within CompAsia for specific and legitimate purposes:</p> <p>• Other departments, entities and/or units within CompAsia, our affiliates in and outside Malaysia;</p> <p>• Professional advisors including advocates and solicitors, auditors, rating agencies, trustees, insurers & brokers on a need to know basis for the purposes of providing their services/advices to us;</p> <p>• Licensees, vendors/suppliers, service providers or parties as appointed and authorized by CompAsia;</p> <p>• Analytics and search engine providers that assist CompAsia in the improvement and optimization of InstaCash site, subject to such third party complying with applicable data protection laws and regulations;</p> <p>• Any specified bureau used to process internal corporate data, providing secure processing facilities and data access in line with statutory provisions; and</p> <p>• Regulatory, government bodies or other authorities if required or authorised to do so to discharge any regulatory function under any law or in relation to any order or judgment of a court.</p> <p> </p> <p><b>4. Storage of Personal Data</b></p> <p>By submitting your Personal Data, you agree to the transfer, storing or processing of the same. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and applicable data privacy laws and regulations. CompAsia may retain your information for a period of time consistent with the original purpose of collection. CompAsia also may retain your information during the period of time needed for CompAsia to pursue its legitimate business interests, conduct audits, comply with CompAsia legal obligations, resolve disputes and enforce its agreements. CompAsia may collect information regarding customer activities on InstaCash site and from CompAsia’s other products, programmes and/or services.</p> <p><b>5. Your Rights</b></p> <p>You have the right to access, review, correct, erase or otherwise modify any of the information or Personal Data that you have previously provided to us. You have the right to request to remove your Personal Data from InstaCash site systems by exercising this right at any time by contacting us at below e-mail: <a href="mailto:support-sg@compasia.com"><b>support-sg@compasia.com</b></a>.</p> <p><b>6. Data Security</b></p> <p>CompAsia uses various technological and procedural security measures in order to protect the Personal Data we collect, use or transfer from loss, misuse, alteration or destruction. All information you provide to CompAsia is stored on our secure servers. Where CompAsia has given you (or where you have chosen) a password which enables you to access certain parts of InstaCash site, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although CompAsia will do its best to protect your personal data, CompAsia is not able to guarantee the security of your data transmitted to InstaCash site; any transmission is at your own risk. Once CompAsia received your information, CompAsia will use strict procedures and security features to try to prevent unauthorized access.</p> <p><b>7. Modifications or Updates</b></p> <p>CompAsia reserves the right to update the Policy at any time and without notice. You will be automatically bound by these modifications when you use the InstaCash site, and should periodically read the Policy.</p> <p><b>8. Privacy Queries</b></p> <p>If you have any questions or concerns about CompAsia’s Privacy Policy or processing of your personal data, you can contact CompAsia, visit our InstaCash site or send an e-mail to: instacashsg@compasia.com</p> <p> </p> </div> </div> </div> </div> </div>   </div> </div> </div> </div> </div> </div> </div> <div class="cm-g-button aem-GridColumn aem-GridColumn--default--12"> <div class="co30-button co30-button--desktop-button-align-center"> <div class="co30-button__cl-btn-inherit"> <a class="cta cta--outlined cta--black" href="/sg/shop-faq/" aria-label="Shop Support Home" an-tr="co30_button-support shop-cta-button" an-ca="content click" an-ac="feature" an-la="button:shop support home"> Shop Support Home </a> </div> </div> </div> <div class="nv-g-breadcrumb aem-GridColumn aem-GridColumn--default--12"> <nav class="breadcrumb" aria-label="Breadcrumb"> <div class="breadcrumb__inner"> <ul class="breadcrumb__path"> <li> <a aria-label="Home" 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