BBB National Programs | Case Decisions

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Recommends Other Claims Be Modified or Discontinued</a> </h3> <div class="sr_description" ><p>New York, NY – November 21, 2024 – The National Advertising Division determined that Ikigai supported patented and safety claims for their POOPH Pet Odor & Stain Eliminator, but recommended that other claims, including claims that POOPH eliminates odors and strains, be discontinued.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/19/2024 - <a href="https://bbbprograms.org/media-center/dd/sharkninja-carpet-cleaning">National Advertising Division Recommends SharkNinja Discontinue Certain Best Deep Carpet Cleaning Claims</a> </h3> <div class="sr_description" ><p>New York, NY – November 19, 2024 – BBB National Programs’ National Advertising Division recommended that SharkNinja discontinue the claim “The Best Deep Carpet Cleaning Among Full-Sized Deep Carpet Cleaners** Based on ASTM F2828 vs. full-sized carpet cleaners above 14 lbs.”     </p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/18/2024 - <a href="https://bbbprograms.org/media-center/dd/tmobile-free-iphone">National Advertising Division Recommends T-Mobile Discontinue or Modify Advertising for Free iPhone and 20% Savings Claim; T-Mobile to Appeal</a> </h3> <div class="sr_description" ><p>New York, NY – November 18, 2024 – In a Fast-Track SWIFT challenge, the National Advertising Division recommended that T-Mobile discontinue or modify its advertising offering a free iPhone and 20% savings on monthly wireless services to better disclose the material conditions of the offer.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/08/2024 - <a href="https://bbbprograms.org/media-center/dd/realtor.com">National Advertising Division Finds Realtor.com “#1 Site Real Estate Professionals Trust” Claim Supported</a> </h3> <div class="sr_description" ><p>New York, NY – November 8, 2024 – In a challenge brought by competitor CoStar Group, the National Advertising Division determined that Move provided a reasonable basis for its claim that Realtor.com is the “#1 site real estate professionals trust.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/07/2024 - <a href="https://bbbprograms.org/media-center/dd/verizon-satellite-texting">National Advertising Division Recommends Verizon Discontinue or Modify Certain Claims for Satellite-Supported Texting Services</a> </h3> <div class="sr_description" ><p>New York, NY – November 7, 2024 – In a Fast-Track SWIFT challenge brought by T-Mobile, the National Advertising Division recommended that Verizon either discontinue certain claims about satellite-supported texting services in remote locations or modify them to disclose the necessary conditions for Verizon customers to use this feature.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/06/2024 - <a href="https://bbbprograms.org/media-center/dd/petiq">Following National Advertising Division Challenge, PetIQ Voluntarily Discontinues Certain Claims for NextStar Flea & Tick Topical</a> </h3> <div class="sr_description" ><p>New York, NY – November 6, 2024 – Following a National Advertising Division challenge, PetIQ discontinued certain claims for its NextStar Flea & Tick topical flea prevention and treatment product, which appeared on PetIQ’s website, social media, and third-party websites.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 11/04/2024 - <a href="https://bbbprograms.org/media-center/dd/drunk-elephant">National Advertising Division Finds Certain Safety Claims for Drunk Elephant Skincare Products Supported; Recommends Modification of Influencer Posts</a> </h3> <div class="sr_description" ><p>New York, NY – November 4, 2024 – The National Advertising Division determined certain Drunk Elephant social media claims regarding skincare products being “safe for kids and tweens to use” were supported, but determined that two TikTok video influencer disclosures for Drunk Elephant's B-Goldi Bright Drops required modifications.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 10/28/2024 - <a href="https://bbbprograms.org/media-center/dd/dssrc-lovvare">Direct Selling Self-Regulatory Council Recommends Lovvare Discontinue Earnings and Product Performance Claims</a> </h3> <div class="sr_description" ><p>McLean, VA – October 28, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) recommended Lovvare, a direct selling company that sells nutritional and wellness products, discontinue product performance and earnings claims made by salesforce members on Facebook and the Lovvare website.</p></div> </li> <li class="article_item"> <h3 class="item_heading"> 10/24/2024 - <a href="https://bbbprograms.org/media-center/dd/james-hardie">James Hardie Appeals National Advertising Division Recommendation to Discontinue Certain Claims for its Fiber Cement Siding</a> </h3> <div class="sr_description" ><p>New York, NY – October 24, 2024 – The National Advertising Division determined that, in connection with certain testimonials for James Hardie’s fiber cement siding, no additional disclosure of material connections is necessary, but recommended that other claims be modified or discontinued.   </p></div> </li> </ul> <div class="list_bottom"> <ul class="pagination styled_pager"> <li class="active"> <a href="/media-center/decisions/1">1 <span class="sr-only sr--only">(current)</span></a> </li> <li> <a href="/media-center/decisions/2">2</a> </li> <li> <a href="/media-center/decisions/3">3</a> </li> <li> <a href="/media-center/decisions/4">4</a> </li> <li> <a href="/media-center/decisions/5">5</a> </li> <li> <a href="/media-center/decisions/6">6</a> </li> <li> <a href="/media-center/decisions/7">7</a> </li> <li> <a href="/media-center/decisions/8">8</a> </li> <li> <a href="/media-center/decisions/9">9</a> </li> <li> <a href="/media-center/decisions/10">10</a> </li> <li class="button_cell"> <a href="/media-center/decisions/2" aria-label="Next" class="pager_button button_next arrow-right"> <span class="sr--only">Next</span> </a> </li> </ul> </div></div> </div> <div class="page-footer"> <footer class="social"> <div class="container"> <div class="social_inner"> <span class="follow">Follow us on social media</span> <nav class="social_nav"> <a href="https://www.facebook.com/BBB-National-Programs-266206120950/?ref=br_rs" target="_blank" class="social_nav_link facebook_link"> <span class="sr--only">Facebook</span> </a> <a href="https://twitter.com/BBB_NtlPrograms" target="_blank" class="social_nav_link twitter_link"> <span class="sr--only">Twitter</span> </a> <a href="https://www.youtube.com/channel/UCsR78pyCQkqAGrJS0hfu1eg" target="_blank" class="social_nav_link youtube_link"> <span class="sr--only">Youtube</span> </a> <a href="https://www.linkedin.com/company/bbb-national-programs" target="_blank" class="social_nav_link linkedin_link"> <span class="sr--only">Linkedin</span> </a> <a href="https://betterbusiness.blubrry.com/" target="_blank" class="social_nav_link podcasts_link"> <span class="sr--only">Podcasts</span> </a> </nav> </div> </div> </footer> <footer class="main_footer"> <div class="container"> <div class="footer_box"> <a href="/" class="footer_logo"> <span class="sr--only">Link to homepage</span> </a> <nav class="footer_nav"> <ul> <li> <a href="/about-us/board-of-directors" target="_self">Board of Directors</a> </li> <li> <a href="/about-us/BBB-National-Programs-Leadership" target="_self">Leadership</a> </li> <li> <a href="/podcasts" target="_blank">Podcasts</a> </li> <li> <a href="/OnlineArchive" target="_self">Online Archive</a> </li> <li> <a href="/privacy-policy" target="_self">Privacy Policy</a> </li> <li> <a href="/terms-of-use" target="_self">Terms of Use</a> </li> <li> <a href="/about-us/contact-us" target="_self">Contact Us</a> </li> </ul> </nav> </div> <span class="copyright"> © 2024, BBB National Programs, Inc. 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