Feedback | Gazprombank

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class="hidden-menu js-hidden-menu"> <div class="intro"> <div id="introsvgimagemenu"> </div> </div> <div class="hidden-menu__item"> <div class="block-privacy js-block-privacy" id="privacy-policy"> <div class="block-privacy__wrapper"> <div class="hidden-menu__item"> <div class="block-privacy js-block-privacy" id="privacy-policy"> <div class="block-privacy__wrapper"> CONSENT TO PERSONAL DATA PROCESSING<br> <br> Pursuant to Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006, I hereby freely, of my own accord and on my behalf, authorize Gazprombank (Joint Stock Company) (hereinafter – the Bank), location: Moscow, address of the Bank’s management bodies: 16 Nametkina st., bldg. 1, 117420, Moscow, to process my personal data specified in this application (collection, recording, systematization, accumulation, storage, modification (updating and revision), retrieval, use, transfer, depersonalization, blocking and destruction) with/without the use of automation tools in order to process this electronic application and send/provide a reply.<br> <br> Consent is provided from the date on which this application is processed and shall be valid for the period specified in the current legislation of the Russian Federation.<br> <br> I have been notified that Consent to Personal Data Processing may be revoked in accordance with Part 2, Article 9 of Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006. In case of withdrawal of Consent for Personal Data Processing, the Bank shall be entitled to continue processing personal data without my consent if there are grounds specified in clauses 2-11, Part 1, Article 6, Part 2, Article 10 and Part 2, Article 11 of Federal Law No. 152-FZ “On Personal Data” dated July 27, 2006.<br> <br> I agree that the Bank may use the information contained in this electronic application to clarify the information provided in the application and inform about progress in the review of this application.<br> <br> The Bank informs you that electronic communications sent via the Internet are transmitted via unsecured communication channels. The Bank shall not be liable for maintaining the confidentiality of data when they are transmitted via the Internet.<br> </div> </div> </div> </div> </div> </div> </div> </header> <div class="intro"> <div id="introsvgimage"> </div> </div> <div class="menu-sticky js-menu-sticky" style="display:none;"> <div class="menu-sticky__wrapper-inner"> <div class="menu-sticky__inner"> <div class="menu-sticky__logo"> <a href="/en/" title="Home"> <svg class="icon icon-logo-circle icon_block--header-menu icon_blue"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#logo-circle"></use> </svg> <div class="visuallyhidden">Home</div> </a> </div>  <div class="menu-sticky__row" id="js-sticky-content"> </div> </div> </div> </div> <div class="page__block"> <div class="page__inner"> <div class="block block_header-tabs"> <div class="block__body"> <div class="header-tabs header-tabs_two-rows _feedback-page"> <div class="header-tabs__row"> <div class="header-tabs__title">Feedback</div> <div class="header-tabs__subtitle">Ask a question, leave comments or make suggestions about the products and services offered by Gazprombank.</div> <div class="header-tabs__tabs tabme" data-orientation="wide" data-mobileopenintabs="false" data-splited="true" data-animate="fade"> <div class="header-tabs__menu"> <div class="header-tabs__menu__list js-tabs__headcontainer"> <button class="header-tabs-slide js-tab__head" id="tab-feedbackFormTab" data-tab="tab-feedbackFormTab">feedback</button> <button class="header-tabs-slide js-tab__head" id="tab-writtenAnswers" data-tab="tab-writtenAnswers">written replies</button> <button class="header-tabs-slide js-tab__head" id="tab-disputedTransactionsOnABankCard" data-tab="tab-disputedTransactionsOnABankCard">Disputed bank card transactions</button> <button class="header-tabs-slide js-tab__head" id="tab-denialOfService" data-tab="tab-denialOfService">AML/CFT – refusal to provide services</button> <div class="js-relative-block"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="page__block page__block_white"> <div class="page__inner page__inner_floating"> <div class="block-news block-news_float-left block-news_max-width"> <div class="block-news__body js-tabs__itemcontainer"> <div class="block-news__content block-news__content_no-overflow js-tab active" data-tab="feedbackFormTab" id="feedbackFormContent"> <div class="block-news__title block-news__title_b-margin"> Consent to processing personal data </div> <div class="block-news__text block-news__text_b-pad"> <p> Dear website visitor, </p> <p> On the Feedback page you can ask a question, make comments, suggestions or add comments about the products and services provided by Gazprombank. </p> <p> When using the feedback form, please correctly indicate in the mandatory fields (*) <b>your name, email, phone number, as well as the topic that best describes your message.</b> </p> <p> This will allow the Bank employee to contact you to provide the most complete reply to your question. </p> <p> To receive a written answer, you are kindly requested to review the ways your message can be sent in the “Written Replies” section. </p> <hr/> </div> <form name="feedbackForm" action="/en/feedback/" method="post" id="feedbackForm" enctype="multipart/form-data" novalidate> <div class="checkbox checkbox_flex-column relative_pos"> <div id="check_filter_dialog"> <input type="checkbox" id="check_filter_1" tabindex="0" data-validation="required" data-validation-error-msg="To continue, tick this checkbox" data-validation-error-msg-container="#check_filter_dialog"/> <label class="checkbox__label" for="check_filter_1"><span></span> I agree to  <a href="/static/soglasie/Soglasie_eng.php">to the processing of my personal data.</a> </label> </div> </div> <input type="hidden" name="PROPERTY[NAME][0]" value="Элемент"> <input type="hidden" name="sessid" id="sessid" value="d547249d3e3d3e7f7e0053f12253d214" /> <div class="block-news__menu_block"> <div class="block-news__title">Feedback form</div> </div> <div class="progressbar progressbar_mobile"> <div class="progressbar__inner"> <div class="radio-group radio-group_mobile-full-width"> <div class="radio-group__item" data-material=""><span class="scali"></span> <input id="procurementRegions_0" type="radio" name="PROPERTY[570]" value="2077" checked="checked"/> <label for="procurementRegions_0">individuals</label> </div> <div class="radio-group__item" data-material=""><span class="scali"></span> <input id="procurementRegions_1" type="radio" name="PROPERTY[570]" value="2078"/> <label for="procurementRegions_1">legal entities</label> </div> </div> </div> </div> <div class="block-news__inner-tab"> <div class="row row_wrap" id="js-feedback-radio"> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="47135" name="PROPERTY[576][0]" value="Ask a Question" tabindex="0"/> <label class="checkbox__label" for="47135"><span></span>Ask a Question </label> </div> </div> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="47136" name="PROPERTY[576][0]" value="Report a problem" tabindex="0"/> <label class="checkbox__label" for="47136"><span></span>Report a problem </label> </div> </div> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="6689677" name="PROPERTY[576][0]" value="Anti corruption" tabindex="0"/> <label class="checkbox__label" for="6689677"><span></span>Anti corruption </label> </div> </div> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="47137" name="PROPERTY[576][0]" value="Suggest an idea" tabindex="0"/> <label class="checkbox__label" for="47137"><span></span>Suggest an idea </label> </div> </div> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="47138" name="PROPERTY[576][0]" value="Express gratitude" tabindex="0"/> <label class="checkbox__label" for="47138"><span></span>Express gratitude </label> </div> </div> <div class="col col_half"> <div class="checkbox checkbox_round"> <input type="radio" id="47139" name="PROPERTY[576][0]" value="Other" tabindex="0"/> <label class="checkbox__label" for="47139"><span></span>Other </label> </div> </div> </div> <div class="list-numeric"> <div class="list-numeric__item list-numeric__item_t-margin"> <div class="list-numeric__number">1</div> <div class="list-numeric__title">Theme of your inquiry</div> </div> <div class="row"> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding form-group"> <div class="select select_black select__260p" id="js-feedback-theme"> <div class="select__arrow"> <svg class="icon icon-angle-down icon_block-- icon_blue"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#angle-down"></use> </svg> </div> <input type="hidden" name="PROPERTY[577][0]" value="" data-validation="required"/> <div class="select__value select__value_grey focusable" tabindex="0"> Select a topic </div> <div class="select__body js-scroll-select"> <div class="select__item select__item_grey" data-value="0"> <div class="select__prefix"></div> </div> </div> </div> </div> </div> </div> </div> <div class="list-numeric__item list-numeric__item_t-margin"> <div class="list-numeric__number">2</div> <div class="list-numeric__title">Personal data</div> </div> <div class="row row_wrap"> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Фамилия" placeholder="Surname *" data-validation="required" data-validation-has-keyup-event="true" required="required" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " type="text" name="PROPERTY[568][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Имя" placeholder="Name *" data-validation="required" data-validation-has-keyup-event="true" required="required" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " type="text" name="PROPERTY[580][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Отчество" placeholder="Middle name *" data-validation="required" data-validation-has-keyup-event="true" required="required" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " type="text" name="PROPERTY[571][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Город обслуживания" placeholder="Service City *" data-validation="required" data-validation-has-keyup-event="true" required="required" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " type="text" name="PROPERTY[572][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Электронная почта" placeholder="Email *" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid js-email-mask" type="text" data-validation="email" required="required" data-validation-has-keyup-event="true" autocomplete="email" name="PROPERTY[573][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Телефон" placeholder="Phone *" data-validation="required" data-validation-has-keyup-event="true" required="required" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid js-phone-mask " type="tel" autocomplete="tel" name="PROPERTY[574][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper form-group"> <input data-name="Организация" placeholder="Company" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " type="text" name="PROPERTY[575][0]" size="25" value="" tabindex="0"/> </div> </div> </div> </div> </div> <div class="list-numeric__item list-numeric__item_t-margin"> <div class="list-numeric__number">3</div> <div class="list-numeric__title">The text of your inquiry</div> </div> <div class="row"> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper"> <textarea name="PROPERTY[DETAIL_TEXT][0]" class="progressbar__textarea progressbar__textarea_dark focusable progressbar__textarea_mid focusable" rows="7" placeholder="If available, provide the number of the contract/account and/or the last four digits of the card related to your inquiry. You cannot enter more than 5,000 characters." aria-label="If available, provide the number of the contract/account and/or the last four digits of the card related to your inquiry. You cannot enter more than 5,000 characters." title="If available, provide the number of the contract/account and/or the last four digits of the card related to your inquiry. You cannot enter more than 5,000 characters."></textarea> </div> </div> </div> </div> </div> <div class="row"> <div class="col col_wide"> <div class="documentation-table documentation-table_no-margin documentation-table_no-padding"> <div class="documentation__item documentation__item--inline"> <div class="documentation-table__row documentation-table__row_no-margin" style="flex-direction: column;"> <input type="file" id="feedbackfile" class="hidden-file-input" size=30 multiple name="PROPERTY_FILE_MULTY[]" data-validation="file_required" data-validation-error-msg=""> <label for="feedbackfile" class="hidden-file-input_label"> <span class="documentation-table__col"> <svg class="icon icon-doc-doc icon_block--document icon_blue"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#doc-doc"></use> </svg> </span> <span class="documentation-table__col"> <span class="documentation-table__text documentation-table__text_blue">Attach a file</span> <span class="documentation-table__text documentation-table__text_gray"> You can attach files using doc, docx, xls, xlsx, png, tiff, bmp, jpg, jpeg, gif, pdf, txt, not larger than 20 MB </span> </span> </label> </div> </div> </div> <div id="js-file-input-container" class="file-attach__container">  </div> </div> </div> <div class="list-numeric__item list-numeric__item_t-margin"> <div class="list-numeric__number">4</div> <div class="list-numeric__title">Confirm actions</div> </div> <div class="captcha"> <div class="row row_column-for-small-only"> <div class="col col_wide"> <div class="progressbar progressbar_small-margin"> <div class="progressbar_single-title"> Enter the Captcha code you see <span class="starrequired">*</span> </div> </div> </div> </div> <div class="row row_column-for-small-only"> <div class="col col_wide"> <div class="progressbar progressbar_small-margin"> <img src="/bitrix/tools/captcha.php?captcha_sid=02255bd55a7c91c1f4e7013382682384" width="180" height="40" alt="CAPTCHA"/> </div> </div> </div> <div class="row row_column-for-small-only"> <div class="col col_half"> <div class="progressbar form-group"> <input type="hidden" name="captcha_sid" value="02255bd55a7c91c1f4e7013382682384"/> <label for="captcha_feedbackForm" class="visuallyhidden captcha_label">Защита от роботов</label> <input id="captcha_feedbackForm" type="text" class="progressbar__input focusable progressbar__input_dark progressbar__input_mid " name="captcha_word" maxlength="50" value="" autocomplete="off" data-validation="required" /> </div> </div> <div class="col col_half"> <div class="progressbar"> <button class="btn btn_with-icon btn_blue btn_big-size btn_big-size_2 btn_wide focusable" title="Send" data-material="" tabindex="0" type="submit"> <span class="scali"></span> <span class="text">Send</span> <span class="icon"> <svg class="icon icon-arrow-right icon_block--"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#arrow-right"></use> </svg> </span> </button> </div> </div> </div> <div class="row row_column-for-small-only"> <div class="col col_wide"> <div class="progressbar progressbar__footer"> <span class="starrequired">*</span> Autofill protection </div> </div> </div> </div> <input type="hidden" name="iblock_submit" value="Save"/> </div> </div> <input type="hidden" name="MAX_FILE_SIZE" value="20971520" /> <input type="hidden" name="FILES_EXISTING" value="doc,docx,xls,xlsx,png,tiff,bmp,jpg,jpeg,gif,pdf,txt"/> </form> </div> <div class="block-news__content block-news__content_no-overflow js-tab" data-tab="writtenAnswers"> <div class="block-news__title block-news__title_b-margin"> Written Replies </div> <div class="block-news__text"> <p> If you would like to receive a written reply, please mail your request to the following address: </p> <p> 16 Nametkina St., building 1, Moscow, 117420 </p> <p> The example of your message </p> <a target="_blank" class="btn-like btn_document btn_default" data-material="" href="/upload/files/iblock/b5f/zayavlenie_obr.docx" id="bx_3218110189_48327" > <div class="row"> <span class="btn__col"> <svg class="icon icon-doc-pdf icon_block--document icon_blue"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#doc-doc"></use> </svg> </span> <span class="btn__col"> <span class="btn__text"> Sample of treatment  </span> <span class="btn__text btn__text_gray"> 13 Kb </span> </span> </div> </a> </div> </div> <div class="block-news__content block-news__content_no-overflow js-tab" data-tab="disputedTransactionsOnABankCard"> <div class="block-news__title block-news__title_b-margin"> Disputed card transactions </div> <div class="block-news__text"> <div class="block-questions block-questions_no-padding" id="spoilerlines"> <div class="block-questions__item" id="bx_651765591_47168"> <div class="questions-block"><a class="questions-block__title" tabindex="0">What to do in case of an unauthorized operation <span class="questions-block__arrow"><span class="icon icon_arrow-down"> <svg class="icon icon-angle-down icon_block--questions"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#angle-down"></use> </svg></span></span></a> <div class="questions-block__body"> <div class="questions-block__content"> (An operation initiated without the knowledge or consent of the cardholder, as a result of which the Cardholder failed to receive goods, services or cash) <p> 1.       Lock the card using one of the available means (If you are not sure that the operation is unauthorized – block it by sending an SMS message from your phone or via the Telecard application – only in this case can you unblock the card at any time without visiting the Bank in person to submit a report) </p> <p>  2. Try to remember: </p> <ul type="disc"> <li> Whether the disputed transaction is a debit related to a transaction you made earlier.</li> <li>Whether you authorized someone to conduct a disputed transaction or to use the card details to register services.</li> <li>Whether the transaction is the consequence of obligations you previously assumed (i.e. confirmation of consent to the terms and conditions for the provision of paid services when registering on websites, reservations about automatically initiated payments for the renewal of subscriptions, or as payment for services under previously executed contracts with a guarantee of payment on the card, etc.).</li> </ul> <p>  3. Not later than the day following the date on which a transaction report is received from the Bank: </p> <p> In the event that unauthorized transactions were performed on a valid card on which unauthorized activity is suspected </p> <ul type="disc"> <li>Contact any branch of the Bank that is convenient for you.</li> <li>Fill in the written Unauthorized (Fraudulent) Transaction Report form</li> <li>Turn in your card to the Bank and fill in the Bank Card Loss/Blocking Report and Application for Bank Card Re-Issue, making reference to the unauthorized transaction on a valid card on which unauthorized activity is suspected.</li> </ul> <p> In the event that unauthorized transactions were performed on a lost or stolen card: </p> <ul type="disc"> <li>Contact any branch of the Bank that is convenient for you.</li> <li>Fill in the written Unauthorized (Fraudulent) Transaction Report, Bank Card Loss/Blocking Report, or Application for Bank Card Re-Issue forms. </li> </ul> <p>  4. If it is not possible to visit the Bank in person and submit the required reports and applications within the specified deadline, the following procedure is used: </p> <p> </p> <ul> <li>A request can be sent through the Feedback page, attaching a scanned copy of the signed report application. </li> </ul> <p> </p> <p> Be prepared that during the review of your report/application you may be required to provide confirmation that you filed a report with law enforcement agencies, as well as other documents required for the investigation to prove that you were not involved in the transactions. </p> <br> <p> </p> </div> </div> </div> </div> <div class="block-questions__item" id="bx_651765591_47169"> <div class="questions-block"><a class="questions-block__title" tabindex="0">In the event that an erroneous transaction is identified (a disputed debit operation)<span class="questions-block__arrow"><span class="icon icon_arrow-down"> <svg class="icon icon-angle-down icon_block--questions"> <use xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#angle-down"></use> </svg></span></span></a> <div class="questions-block__body"> <div class="questions-block__content"> (Repeated debit on a transaction, a failed debit transaction, a debit transaction on which goods/service were ordered but not received on time, etc.): <p> 1. Try to settle the disputed situation directly with the trade and service company, keeping copies of documents confirming the attempted settlement (correspondence with the seller, screenshots of messages through the feedback form on the company's website, etc.) </p> <p> If the dispute is not resolved: </p> <p> 2. Contact any branch of the Bank that is convenient for you. </p> <p> 3. Fill in the written Disputed (Non-Fraudulent) Debit Transaction Report or Failed ATM Transaction Report forms and attach a statement drafted in free form explaining the circumstances of the disputable situation. </p> <p> 4. Submit the documents (for erroneous transactions at trade and service companies): </p> <p> </p> <ul> <li> Confirming that a transaction failed, a service was cancelled, goods were returned, etc. </li> <li> Confirming attempts to settle a disputable situation directly with the trade and service company. </li> </ul> <p> IMPORTANT! Keep all documents related to transactions involving the use of primary and additional cards (card details), as well as documents confirming payment in cash or otherwise after a failed payment attempt using the card (card details) for six months following the date of the transaction. </p> <p> <b>Report/Application deadlines:</b> </p> <p> 1. When: </p> <ul> <li>Trade and service companies fail to fulfill their obligations to deliver goods/provide prepaid services. </li> <li>Trade and service companies fail to fulfill their obligations to refund payment for cancelled services or returned goods. </li> </ul> <p> Prior to the expiration of the last business day of the month following the month in which the delivery date of the goods/services was scheduled, the return of goods/refusal of services was performed or the refund date was scheduled. </p> <p> 2. In other cases </p> <ul> <li>Before the expiration of the last business day of the month following the month of the transaction involving the card account. </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="block-news__content block-news__content_no-overflow js-tab" data-tab="denialOfService"> <div class="block-news__title block-news__title_b-margin"> AML/CFT – refusal to provide services </div> <div class="block-news__text block-news__text_b-pad"> <p> Dear Customers and Applicants, </p> <p> If you receive a notice from Gazprombank about the decision to refuse to perform a transaction or refuse to enter into (terminate) a bank account (deposit) agreement and disagree with the decision made by the Bank, you are entitled to: </p> <ul> <li>Contact the Bank branch and submit a written application, attaching originals or copies of documents listed in the above mentioned application. The application form may be obtained from a front office employee ;</li> <li>Forward an application, attaching originals or copies of documents listed in the above mentioned application, through Russian Post offices;</li> <li>Fill in and sign the application form and send a scanned copy through the Feedback page on the Bank’s official website with copies of the documents listed in the relevant application.</li> </ul> <p> <a href="/download/1305607/">Application form for customers who are individuals</a><br> <a href="/download/1305609/">Application form for customers that are legal entities</a><br> </p> <p> If, as a result of the Bank’s decision to refuse to perform two or more transactions within a year, the bank account (deposit) agreement was terminated, you should submit a report to the Bank stating that the grounds used to make a decision to refuse to follow the customer’s instructions to perform transactions have been removed. </p> <p> Be prepared that in the process of reviewing your report, you may need to submit additional documents as required to consider your report and for the Bank to decide whether or not to remove the grounds used to make a previous decision to refuse to perform a transaction or refuse to enter into a bank account (deposit) agreement. </p> <p> The term for review of the report is 10 business days from the date when the Bank receives the report and all documents (copies thereof) required for its review. </p> <p> We would like to draw your attention to the fact that during the review of a report, communication with you will be carried out in the manner that you indicated in this report. </p> <p> Information and documents on the absence of grounds for making a decision to refuse to perform a transaction or refuse to enter into (terminate) a bank account (deposit) agreement are provided only to the credit institution that exercised the right of refusal. </p> <br> </div> </div> </div> </div> <div class="filter-table filter-table_float-right"> <div class="filter-table__title"> Telephone numbers </div> <div class="filter-table__text"> Head office in Moscow </div> <div class="filter-table__digit filter-table__digit_md"> +7 (495) 913-74-74 </div> <div class="filter-table__text"> SUPPORT FOR BANK CARDHOLDERS </div> <div class="filter-table__digit filter-table__digit_md"> +7 (495) 913-79-99 </div> <div class="filter-table__text"> Single Help Desk </div> <div class="filter-table__digit filter-table__digit_md"> 8 (800) 100-07-01 </div> <div class="filter-table__text"> SHORT NUMBER </div> <div class="filter-table__digit filter-table__digit_md"> 400 </div> <div class="filter-table__small"> For users of MTS, Beeline, Megafon, Tele2 </div> <br> </div> </div> </div> <div class="popup"> <div class="popup__dialog"> <div class="popup__content popup__content_white popup__content_mid" id="successFeedbackWithInfo"> <div class="popup__title popup__title_b-margin-nopad">Thank you for contacting the Bank.</div> <div class="popup__text">Registration number of your inquiry:</div> <div class="popup__digit" id="feedbackId">123</div> </div> </div> </div> <footer> <div class="popup">  <div class="popup__content popup__content_white popup__content_mid js-popup-content" id="externalLinkPopup"> <div class="popup__header"> <div class="popup__title">Attention! </div> </div> <div class="popup__body"> <div class="popup__text"> <p> You leave the site gazprombank.ru, are you sure you want to continue? </p> <div class="row row_mobile-column"> <div class="col col_half col_half_mobile-column col_v-center col--annual-report"> <button class="btn btn_with-icon btn_blue btn_middle-size js-btn-goto-link" data-material="" data-link="" aria-label="Yes, continue"> <span class="scali"></span> <span class="text">Yes, continue</span> <svg class="icon icon-arrow-right icon_block--"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/local/templates/.default/static/i/sprite/sprite.svg#arrow-right"></use> </svg> </button> </div> <div class="col col_half col_half_mobile-column col_v-center col--annual-report"> <a class="arrow-link js-btn-close focusable js-run-event" tabindex="0" title="Вернуться обратно">No, get back</a> </div> </div> </div> </div> <button title="Закрыть" type="button" class="mfp-close">×</button> </div>  <div class="popup__content popup__content_white js-popup-content popup__small" id="OpenAccount"> <div class="row"> <div class="col"> <div class="popup__title popup__title_b-margin">Application for opening an account </div> </div> </div> <div class="row"> <div class="col col_wide"> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper"> <label for="openAccountFormSurname" class="visuallyhidden">Surname</label> <input class="progressbar__input focusable progressbar__input_dark progressbar__input_mid" placeholder="Surname" type="text" id="openAccountFormSurname"/> </div> </div> </div> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper"> <label for="openAccountFormName" class="visuallyhidden">Name</label> <input class="progressbar__input focusable progressbar__input_dark progressbar__input_mid" placeholder="Name" type="text" id="openAccountFormName"/> </div> </div> </div> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper"> <label for="openAccountFormCity" class="visuallyhidden">City</label> <input class="progressbar__input focusable progressbar__input_dark progressbar__input_mid" placeholder="City" type="text" id="openAccountFormCity"/> </div> </div> </div> <div class="progressbar"> <div class="progressbar__inner progressbar__inner_no-padding"> <div class="input-wrapper"> <label for="openAccountFormEmail" class="visuallyhidden">E-mail</label> <input class="progressbar__input focusable progressbar__input_dark progressbar__input_mid js-email-mask" placeholder="E-mail" 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