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Our Team | GSA - IT Modernization Centers of Excellence

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class="team-page"> <section class="usa-grid usa-section reduce-bottom"> <h1>Our Team</h1> <div class="usa-width-one-whole"> <h2>Leadership</h2> <div class="team-members usa-grid"> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Amiad 'Adam' Grandt-Nesher</strong><p>Amiad 'Adam' Grandt-Nesher is an experienced enterprise leader with a proven track record of bringing about technological evolution to meet organizational needs. Grandt has over 25 years of experience leading organizations in the financial and public sectors. Grandt is currently acting as the Executive Director of the IT Modernization Centers of Excellence, where he has ushered more than a dozen federal agencies in their IT modernization journeys. Before joining the CoE, Grandt led Architecture and development teams across the financial industry, where he led the development of global Infrastructure as a Service (IaaS) and Platform (PaaS) offerings. Throughout his career, Grandt has been active in the fight against human trafficking and internet crimes against children. He has established and supported several NGOs that partnered with federal and local law enforcement agencies to build systems to further support the cause. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/AdamGrandt19.jpg" alt=""/> </button> <p> Amiad 'Adam' Grandt-Nesher <br/> Acting Executive Director </p> </div> </div> <!-- /.team-members --> <h2>Centers of Excellence</h2> <div class="team-members usa-grid"> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Danielle Gallant</strong><p>Danielle Gallant (she/her) has 10 years of public sector experience supporting high visibility, government-wide programs. At the CoE, Gallant serves as a User Experience and Content Designer. Gallant manages the CoE website, supports UX strategy for other digital products, and supports digital communication initiatives. Gallant engages with CoE experts and stakeholders to produce content and design that is innovative and meaningful. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/DanielleGallant19.jpg" alt=""/> </button> <p> Danielle Gallant <br/> Communications Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Omar Saeb</strong><p>Omar Saeb is the Director of Acquisitions at Centers of Excellence (CoE) in GSA’s Technology Transformation Service. He has over 15 years of experience working in the public and private sectors with a background in managing complex contracts and program delivery. Within the CoE acquisitions team, Omar leads the technical assistance program supporting foreign technical assistance engagement in the area of public procurement and works with federal agencies on acquisition strategies and procurement methodologies. He also serves as a procurement expert on international technical assistance programs for the Department of Commerce Commercial Law Development Program. Prior to joining CoE, Omar was the Program Manager of the $50 Billion Alliant 2 Information Technology Government-Wide Acquisition Contract. He worked with a number of federal agencies and military commands on acquisition and contract formation strategies under Alliant 2. His federal career encompasses broad acquisition experience working as a warranted Senior Contracting Officer at The White House during the Obama Administration and in the Department of the Navy at the Naval Information Warfare Center Pacific. Prior to his Government service, Omar spent time in the financial sector working for domestic and international financial institutions. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/OmarSaeb.png" alt=""/> </button> <p> Omar Saeb <br/> Acquisitions Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Bridget Fields</strong><p>Bridget Fields has a passion for identifying, understanding, and then developing solutions to challenges facing individual users and enterprises alike. Bringing more than 10 years of public sector experience to her role a Client Services Lead, she supports federal agencies with their IT modernization efforts. She is driven to help teams achieve their organizational and professional missions by adopting the principles, products, and practices that have proven to be successful - as well as those that will be influential in the future. She is the recipient of the Special Act Award in 2018, 2022 and the Service to the Citizen award in 2021. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/Bridget Fields 21.jpg" alt=""/> </button> <p> Bridget Fields <br/> Client Services Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Ekwutosi ‘Kwi’ Okoli</strong><p>Ekwutosi “Kwi “ Okoli is an accomplished business strategy and IT program management leader with over 17 years of experience leading cross-functional teams in delivering modern IT systems, products and services which drive innovation and performance enhancement. Kwi has worked in both the private and public sector including Mercedes Benz USA, Humana and most recently the Texas Education Agency, where she managed software development initiatives for a state agency system supporting more than 5.3M students throughout the State of Texas. Kwi also partners actively with nonprofits in her community to teach project management skills to high school and university students. Kwi has an MBA from Fordham University and an MS in Global Management Systems from the Thunderbird School of Global Management. She is certified in agile and project management methodologies and holds ScrumMaster (SCM) and Project Management Professional (PMP) certifications. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/KwiOkoli23.jpg" alt=""/> </button> <p> Ekwutosi ‘Kwi’ Okoli <br/> Client Services Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Calvert Smith</strong><p>Calvert Smith has over 20 years of experience in the areas of tech innovation, cloud computing, application development, website management, business intelligence, project management, and vendor/contract management. At the CoE, Smith assists in IT modernization Cloud Adoption efforts with agencies across the federal government. His projects include analyzing current systems and applications to provide recommendations for planning cloud migration; and implementing cloud governance models incorporating best practices from both government and commercial areas that allow strategic oversight of cloud programs. Smith has recently been awarded the Discovery and Innovation in Government IT Award for Open Data Initiatives within the public sector. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/CalvertSmith23.jpg" alt=""/> </button> <p> Calvert Smith <br/> Cloud Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <img src="/images/team/NickRampersad23.jpg" alt=""/> <p> Nick Rampersad <br/> Cloud Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Ron Williams</strong><p>Ron Williams brings over 9 years of state and federal government experience to his role as Cloud Adoption Lead. Williams supports federal agencies with adoption of modern cloud native DevOps and Security practices. Williams helps partners identify and overcome challenges faced when transitioning to cloud services. Previously, Williams served as the Deputy Director for Cloud.gov, and the Director of IT for USDA Communications working on USDA.gov, ChooseMyPlate.gov, Farmers.gov, other public facing websites. As an open-source advocate, Ron focuses on deploying disruptive technologies within public sector institutions to improve services provided to the general public.</p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/RonWilliams21.jpg" alt=""/> </button> <p> Ron Williams <br/> Cloud Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Susan Yim</strong><p>Susan Yim has spent the last 20 years developing and managing software products in the financial industry to modernize and improve efficiency of the financial operations. Susan is a highly motivated individual and effective technical manager in managing, organizing and directing software projects from inception to completion. She is proficient with stakeholder management, software project management, budgeting and planning as well as managing large scale concurrent projects with a global user base. Susan has a proven track record of delivery as software development manager leading workflow analysis, modern distributed and microservice system design for industry-leading capital markets trading and sales franchises. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/SusanYim23.jpg" alt=""/> </button> <p> Susan Yim <br/> Cloud Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Meghan Daly</strong><p>Meghan Daly has 15 years of experience managing highly visible projects in the federal government, with 10 years at GSA. With the CoE, focused on Contact Centers and Customer Experience, Daly’s projects include strategizing with senior leaders to identify clear key priorities and opportunities to modernize IT, performing research on available intelligent systems solutions to enable robotic process automation (RPA), artificial intelligence (AI) and other intelligent systems, and overseeing IT modernization projects at the United States Departments of Agriculture (USDA) and Housing and Urban Development (HUD). Daly has led IT Modernization projects and initiatives valued at $80M at three federal agencies. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/MeghanDaly19.jpg" alt=""/> </button> <p> Meghan Daly <br/> Contact Center Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Sandra Dickinson</strong><p>Sandra Dickinson has over 25 years of progressive experience in the contact center/operations field including over 17 years of corporate-level responsibilities. With the CoE, Dickinson leads team efforts to modernize contact centers at partner agencies, including the implementation phases for OneUSDA Contact Center. Dickinson engages with partner agency stakeholders and collaborate to determine best practices for contact center infrastructure, staffing, and technology implementation.</p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/SandraDickinson.jpeg" alt=""/> </button> <p> Sandra Dickinson <br/> Contact Center Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Dan Willis</strong><p>Dan Willis spends most of his time helping organizations and their leaders define and address the critical needs of their most important customers. Willis has provided leadership and innovative solutions in the government, commercial, and nonprofit sectors. Willis is an expert in design, design management, DesignOps, user-centered product development, user research, and facilitation. Willis has given talks and run workshops at local, national, and international conferences including South by Southwest, UX Australia, and EuroIA. Willis is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation (New Riders, 2013). </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/DanWillis19.jpg" alt=""/> </button> <p> Dan Willis <br/> Customer Experience Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Olivia Olson</strong><p>Olivia Olson has 7 years of experience working in the areas of public participation, information literacy, additive manufacturing, affective behavior change, and healthcare. She has a background in cognitive science, human-computer interactions, service and experience design, strategy, design thinking, and workshop facilitation. At the CoE, Olivia is working with agencies to define and deliver on their customer experience and service delivery using human centered design methodologies and empirical customer research. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/OliviaOlson23.jpg" alt=""/> </button> <p> Olivia Olson <br/> Customer Experience Lead </p> </div> <div class="usa-width-one-sixth person"> <img src="/images/team/RachelEdelman23.jpg" alt=""/> <p> Rachel Edelman <br/> Customer Experience Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Alexandra Porter</strong><p>Alexandra Porter has served in the public sector for at least 8 years, working with various government agencies. At the Data and Analytics Center with the Centers of Excellence, she enhances data maturity across the federal government through the development of a strong, tailored data strategy. Alexandra has also conducted assessments of the Office of Personnel Management data environment, addressed gaps and provided recommendations for improvements and enhancement opportunities.</p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/AlexandraPorter19.jpg" alt=""/> </button> <p> Alexandra Porter <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <img src="/images/team/BernadeauChery24.png" alt=""/> <p> Bernadeau Chery <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <img src="/images/team/DominiqueShelton.jpg" alt=""/> <p> Dominique Shelton <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Ryan Dolan</strong><p>Ryan Dolan has over 13 years of experience leading public sector data visualization, business intelligence and data modernization initiatives. Prior to joining CoE, Ryan served as a data scientist for the U.S. Department of Justice, Civil Rights Division and as the data visualization lead for the U.S. Census Bureau. Additionally, Ryan is an adjunct professor teaching machine learning and data visualization to graduate students seeking their MSBA. At the Data and Analytics CoE, Ryan works closely with partner organizations to identify challenges, develop solutions, and share best practices among all stakeholders. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/RyanDolan23.jpg" alt=""/> </button> <p> Ryan Dolan <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Satyajeet Dhumne</strong><p>Satyajeet Dhumne has over 20 years of industry experience in Business Intelligence, Analytics, and Data Management. In his previous roles at Fannie Mae, Verizon, Deloitte and Sprint/Nextel Dhumne transformed organizational capabilities enabling data driven decision making and maturing analytics practices. As a CoE Data and Analytics Director he has led a large-scale implementation for the U.S. Department of Agriculture, building Data Visualization capabilities and Analytics capacity. He also led the development of Data and Analytics strategy and implementation plan for the Consumer Product Safety Commision. Currently Dhumne is leading a large-scale implementation for Housing and Urban Development where he is responsible for building Data Visualization, Advanced Analytics, and Office of the Chief Data Officer capabilities. Satyajeet specializes in Data and Analytics Strategy, Technology Portfolio Management, Data Management and Technical Program Management. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/SatyajeetDhumne19.jpg" alt=""/> </button> <p> Satyajeet Dhumne <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Nathan Manzotti</strong><p>Nathan Manzotti has over 10 years of public sector experience. Manzotti has a proven track record of breaking down organizational silos, using digital solutions to reduce manual workloads, and enabling better data driven decision making. Prior to joining CoE Manzotti’s worked with the U.S. Customs and Border Protection modernizing legacy reporting systems and overseeing feature development on systems used by the Office of Field Operations for official statistical reporting. As part of the Data & Analytics CoE Nathan will work closely with partner agencies to improve data lifecycle management and data governance best practices. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/NathanManzotti23.jpg" alt=""/> </button> <p> Nathan Manzotti <br/> Data & Analytics Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Bethany Blakey</strong><p>Bethany Blakey has worked over 25 years with state, local, and federal governments, instituting intrapreneurial practices with leaders and surge teams to modernize management, improve programs and services, and transform government programs. As the Chief Modernization Strategist, Blakey leads the human aspect of modernization by leveraging her unique talent model that helps employees, managers, and leaders maximize their best role in driving transformation. Blakey’s multi-faceted service catalog includes evidence-based capability-building and culture-shifting interventions. From Governing Magazine’s Best Practices list during her local government days to the Harvard Ash Center Top 25 Innovations in Government list during her federal government days, Blakey is recognized for creative problem-solving that engages the talents and motivations of citizens and its supporting workforce. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/BethanyBlakey23.jpg" alt=""/> </button> <p> Bethany Blakey <br/> Innovation Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Vanessa Watters</strong><p>Vanessa Watters brings years of experience in both the private and public health care sectors to her role as an Innovation Adoption Lead at CoE. Her federal experience includes leadership roles in quality improvement, performance management, strategic planning and succession planning with the Department of Health and Human Services. As an expert problem solver, she successfully navigates intrapreneurial practices, problem exploration and solution design. She is skilled in peer-to-peer facilitation and enjoys helping teams apply innovative practices and adopt technologies that modernize their day-to-day work. In addition to her education and experience, she holds certification in Project Management. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/VanessaWatters22.jpg" alt=""/> </button> <p> Vanessa Watters <br/> Innovation Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>Mike Matis</strong><p>Mike Matis has 20 years of experience in public service, education, and IT. His specialties include adult learning strategy, accessibility, and digital content development. He holds a Phd in Public Policy & Education Leadership which allowed him to hone his qualitative and quantitative research skills. Professionally, he has 15 years of experience as an IT professional in Maine's Public Higher Education system. Prior to joining CoE, Mike served as a Learning Designer where he directed his institution’s transition to a new online course platform, helped faculty retrofit their courses to be taught online, coached them in inclusive teaching practices, and designed faculty development programs on the use of technology in teaching, course design, and assessment.</p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/MichaelMatis23.jpg" alt=""/> </button> <p> Mike Matis <br/> Innovation Adoption Lead </p> </div> <div class="usa-width-one-sixth person"> <button role="tooltip" data-tippy="<strong>David Siegrist</strong><p>David Siegrist has over 20 years of Information Technology experience. Prior to joining CoE, Siegrist worked at the Department of Veterans Affairs (VA) providing telecommunications, cloud computing, data center modernization, and cyber security expertise. Siegrist served as a Senior Subject Matter Expert to the Deputy Assistant Secretary for Veterans Affairs on cloud modernization and cyber security. He was the National Capital Area Service Line Director supporting Washington D.C headquarters including the White House / VA National Contact Center of Excellence and Disaster Recovery Data Centers. Siegrist served as a Senior Solutions Architect and Program Manager for the VA Enterprise Infrastructure Solutions Office. Siegrist also worked at the Department of State as a Senior Network Engineer/ Security and Telecommunications Engineer supporting the Diplomatic Mission and National Security initiatives. Siegrist is an Army Veteran who served with the 2-43rd Air Defense Artillery Brigade Providing tactical frontline support. </p>" data-tippy-arrow="true" data-tippy-theme="light-border"> <img src="/images/team/DavidSiegrist.jpg" alt=""/> </button> <p> David Siegrist <br/> Infrastructure Optimization Lead </p> </div> </div> <!-- /.team-members --> </div> <!-- /.usa-width-one-half --> </section> <!-- /.usa-grid --> <button onclick="btt()" id="btt"></button> </div> </main> <footer class="usa-footer" role="contentinfo"> <div class="usa-footer-primary-section"> <div class="usa-grid"> <div class="usa-width-one-third"> <div class="footer-logo-links"> <a class="footer-logo media_link" href="https://coe.gsa.gov"> <img src="/img/coe-logomark.svg" alt="Centers of Excellence logo"> </a> <a class="footer-logo media_link" href="http://www.gsa.gov/"> <img src="/img/gsa-logo.svg" alt="GSA"> </a> <a class="footer-logo media_link" href="https://twitter.com/GSACoE/"> <img src="/img/social-icons/png/BlueTwitterIcon.png" alt="CoE Twitter handle"> </a> </div> <!-- /.footer-logo-links --> </div> <!-- /.usa-width-one-third --> <nav class="usa-footer-nav footer-desktop usa-width-two-thirds" aria-label="Footer links"> <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/" target="_blank">GSA.gov</a></li> <li><a href="https://www.gsa.gov/etools-overview" target="_blank">GSA Web Tools</a></li> <li><a href="https://www.gsa.gov/tools/supply-procurement-etools/gsa-advantage" target="_blank">GSA Advantage!</a></li> </ul> </div> <!-- /.usa-width-one-fourth --> <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/website-information/accessibility-aids" target="_blank">Accessibility</a></li> <li><a href="https://www.gsa.gov/about-us/organization/office-of-civil-rights/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002" target="_blank">EEO/No Fear Act</a></li> <li><a href="https://www.gsa.gov/reference/freedom-of-information-act-foia" target="_blank">FOIA</a></li> </ul> </div> <!-- /.usa-width-one-fourth --> <div class="usa-width-one-fourth"> <ul class="usa-unstyled-list usa-footer-primary-content"> <li><a href="https://www.gsa.gov/website-information/linking-policy" target="_blank">Linking</a></li> <li><a href="https://www.gsa.gov/governmentwide-initiatives/gsas-open-government-initiatives" target="_blank">Open Government</a></li> <li><a href="https://www.gsa.gov/website-information/privacy-and-security-notice" target="_blank">Privacy &amp; 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