What we do

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class="col-4 col-sm-3 col-md-2"> <a href="https://uokik.gov.pl/en/help-for-consumers"> <img src="https://uokik.gov.pl/storage/plywajacy-tekst/pomoc-dla-konsumentow-350x350.png" alt="Help for consumers in Poland" class="d-block image_slider"> </a> </div> <div class="col-8 col-sm-9 col-md-10"> <a href="https://uokik.gov.pl/en/help-for-consumers">Help for consumers in Poland</a> </div> </div> </div> </div> </div> </div> </div> <div id="page-wrap"> <section class="section breadcrumb_div"> <div class="container-xxl"> <div class="row"> <div class="col-lg-12"> <nav class="d-inline-block" aria-label="breadcrumb" > <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="https://uokik.gov.pl/en" title="Home" > Home </a> </li> <li class="breadcrumb-item"> <a href="https://uokik.gov.pl/en/about-us" title="About us" > About us </a> </li> <li class="breadcrumb-item active"> <span> What we do </span> </li> </ol> </nav> <div class="clearfix"></div> </div> </div> </div> </section> <section 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Offices and departments </a> </li> <li class="bip-menu menu-item2 "> <a href="https://uokik.gov.pl/en/delegatury" target="_self"> Branch offices </a> </li> </ul> <li class="bip-menu menu-item "> <a href="https://uokik.gov.pl/en/o-uokik" target="_self"> What we do </a> </li> <li class="bip-menu menu-item menu-item-has-children "> <a href="https://uokik.gov.pl/en/wspolpraca-miedzynarodowa" target="_self"> Foreign cooperation </a> <button data-toggle="collapse" title="Kliknij, aby rozwinąć podmenu" class="parent ikona-menu" aria-expanded="false"> <i class="ri-arrow-down-s-line"></i> <span class="sr-only">Kliknij, aby otworzyć podmenu</span></button> </li> <ul class="next-level" class="next-level"> <li class="bip-menu menu-item2 "> <a href="https://uokik.gov.pl/en/poziom-globalny" target="_self"> Global level </a> </li> <li class="bip-menu menu-item2 "> <a href="https://uokik.gov.pl/en/poziom-unijny" target="_self"> EU level </a> </li> <li class="bip-menu menu-item2 "> <a href="https://uokik.gov.pl/en/wspolpraca-dwustronna" target="_self"> Bilateral cooperation </a> </li> </ul> <li class="bip-menu menu-item "> <a href="https://uokik.gov.pl/en/raporty" target="_self"> Reports </a> </li> </ul> </div> <div class="ck-content col-lg-9 col-md-12 col-sm-12 col-12"> <h3 class="page-title title mb-40">What we do</h3> <p>The President of the Office of Competition and Consumer Protection is a <strong>central governmental, independent authority</strong> responsible for making and implementing competition and consumer protection policies in Poland. They report directly to the Prime Minister, who appoints them from amongst the persons selected by way of an open and competitive contest.</p><p>The mission of the Office (UOKiK) is to increase consumer welfare through effective protection of consumers’ interests and to promote the development of competition while respecting the principles of openness and dialogue with market participants.</p><p>Areas of activity:</p><p><strong>Competition protection</strong></p><ul><li>combating anti-competitive practices used by undertakings (prohibited agreements and abuse of a dominant position) </li><li>control of undertaking concentration</li><li>monitoring aid granted by the state </li><li>eliminating practices involving an unfair use of contractual advantage </li><li>counteracting payment gridlocks (excessive payment delays in commercial transactions)</li></ul><p><strong>Consumer protection </strong></p><ul><li>eliminating practices infringing the collective consumer interests and abusive clauses in model contracts </li><li>supervising the Trade Inspection </li><li>carrying out market surveillance and ensuring the safety of non-food products </li><li>monitoring the out-of-court consumer dispute resolution system </li><li>financing consumer advice through helpline and e-advice </li><li>advising in cross-border issues provided by the European Consumer Centre</li></ul><div class="col-12"> <a href="/Download/153" target="_blank"><div class="file-to-download"> <div class="icon-file-download"> <i class="ri-file-pdf-2-line"></i> </div> <div class="file-name"> Report on UOKiK activities in 2022 </div> <div class="file-info"> 7.09 MB<br/> pdf </div> </div></a> </div> <p>See also:</p><ul><li><a href="https://uokik.gov.pl/en/reports" target="_blank" rel="noopener noreferrer">Reports on UOKiK activities – previous years </a></li></ul> </div> </div> <style> .bip-menu{ padding: 10px 10px; margin-bottom: 12px; position: relative; font-size: 16px; border-bottom: 1px solid #deb308; } .checked-menu{ background: #DEB308; } .bip-menu a{ color: #000000 !important; text-decoration: none !important; } .ikona-menu{ position:absolute; right:0; top:50%; transform:translateY(-50%); font-size: 35px; background: transparent; border: none; padding: 10px; } .next-level { margin-left: 20px; display: none; } .menu-div ul li{ list-style: none !important; } @media only screen and (min-width: 991px) { .margin-left-30{ margin-left:30px; } } .menu-div ul{ padding: 0 !important; } </style> <script> document.addEventListener("DOMContentLoaded", function() { $('.parent.ikona-menu').click(function(e) { e.stopPropagation(); let icon = $(this).children('i'); let nextMenu = $(this).parent().next('.next-level'); nextMenu.slideToggle('fast'); if (icon.hasClass('ri-arrow-down-s-line')) { icon.removeClass('ri-arrow-down-s-line'); icon.addClass('ri-arrow-up-s-line'); $(this).parent().addClass('checked-menu'); } else { icon.removeClass('ri-arrow-up-s-line'); icon.addClass('ri-arrow-down-s-line'); $(this).parent().removeClass('checked-menu'); } }); $('.menu-item2.active').parents('.next-level').each(function() { $(this).slideDown('fast').prev('li').addClass('checked-menu') .find('i').addClass('ri-arrow-up-s-line').removeClass('ri-arrow-down-s-line'); }); }); </script> </div> </article> </div> </div> </section> </div> <div class="newsletter_bg"> <div class="container-xxl newsletter-heading"> <h4 class="newsletter-form-title">Sign up for our newsletter </h4> <p class="newsletter-form-desc">Stay up to date with the latest information from the Office of Competition and Consumer Protection </p> <a href="/en/newsletter" class="newsletter-form-button btn" >Sign up</a> </div> </div> <div class="banner_projekty container-xxl mb-40"> </div> <footer class="page-footer footer-dark-blue pt-50"> <div class="container-xxl"> <div class="row pb-50"> <div class="col-lg-4 col-md-4 col-sm-6 col-12"> <aside class="widget widget--transparent widget__footer widget__about"> <div class="widget__header2 margin-phone-30"> <img src="https://uokik.gov.pl/storage/loga/logo-uokik-white-en.png" alt="Office of Competition and Consumer Protection" height="85"> <div class="phone-show" style="display: none;color: #deb308; margin-top:20px;">Office of Competition and Consumer Protection</div> </div> </aside> </div> <div class="col-lg-3 col-md-6 col-sm-6 col-12 telefon"> <aside class="widget widget--transparent widget__footer custom_html"> <ul> <li>Office of Competition and Consumer Protection</li> <li>Pl. 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