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.modal__body { max-height: initial; overflow: initial; } } button.modal__close, .dialog-close-button { max-width: 16px; max-height: 16px; width: 16px; height: 16px; padding: 0; display: flex !important; } .dialog-close-button { background-image: url("https://cdn2.hubspot.net/hubfs/5737588/VL%20Web/Icons/close.svg") } .dialog-close-button i { display: none; } .modal__body { max-width: 700px !important; } .modal__title { font-family: "Eina 01", Sans-serif; font-size: 30px; font-weight: bold !important; line-height: 1 !important; } .modal__title + p { margin-bottom: 0; } .modal__title span { font-family: "Exceptional", Sans-serif; color: #E72076; font-weight: 400; font-size: 40px; display: block; line-height: 1; } .modal__head { margin-bottom: 0 !important; } .modal__inputs { margin-top: 0 !important; margin-bottom: 25px !important; } .modal__input label, .dialog-message label { margin-bottom: 10px; font-size: 16px !important; line-height: 1 !important; padding-bottom: 0 !important; } 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.elementor-field-type-acceptance input:after { content: ""; position: absolute; width: 20px; height: 20px; top: -1px; right: -1px; bottom: -1px; left: -1px; border-radius: 4px; border: 1px solid rgba(32, 50, 63, 0.5); background: #FFF; } .modal__consent label input:checked:before, .elementor-field-type-acceptance input:checked:before { content: ""; position: absolute; width: 6px; height: 10px; border-top: 3px solid white; border-left: 3px solid white; z-index: 1; transform: rotate(-140deg); top: 3px; left: 6.5px; } .modal__consent label input:checked:after, .elementor-field-type-acceptance input:checked:after { background: #E72076; border: 1px solid #E72076; } .modal__consent label { padding: 0 8px; } .elementor-field-type-acceptance span { display: flex; } .modal__consent p, .elementor-field-type-acceptance label { line-height: 25px !important; font-size: 16px !important; width: 100%; } .modal__consent p a, .elementor-field-type-acceptance label a { color: #20323F; transition: 150ms linear; font-weight: inherit; } .modal__consent p a:hover, .elementor-field-type-acceptance label a:hover { color: #E72076; } @media (max-width: 768px) { .modal__body { border-top-left-radius: 5px; border-top-right-radius: 5px; } .dialog-widget-content { width: calc(100% - 32px) !important; } .modal__title { font-size: 22px; } .modal__title span { font-size: 30px; } .modal__title + p { padding-bottom: 25px; border-bottom: 1px solid #C4C4C4; width: calc(100% - 20px); margin-left: 10px; margin-bottom: 15px !important; font-size: 14px; } .modal__consent label input { margin-right: 30px; } .modal__input:nth-child(1), .modal__input:nth-child(2) { flex: 0 0 50% !important; max-width: 50% !important; } } @media (min-width: 769px) { .modal__body { border-radius: 5px; } } /* Blog Fix */ .elementor-6023 .elementor-element.elementor-element-28fcbf3 { display: none; } /* Inside Vacuum Section Custom */ .wg-hide-apply-section { width: 16px; max-width: 16px; height: 16px; overflow: hidden; display: flex; align-items: center; justify-content: center; position: absolute; top: -2px; right: -30px; cursor: pointer; } @media (min-width: 1190px) { .wg-hide-apply-section { right: -50px; } } @media (max-width: 768px) { .wg-hide-apply-section { right: 0; top: -55px; } } @media (max-width: 520px) { .wg-hide-apply-section { top: -80px; } } .wg-hide-apply-section a { background: none !important; background-color: rgba(0,0,0,0) !important; pointer-events: none !important; } .wg-hide-apply-section span { font-size: 25px; font-weight: 100; padding-bottom: 4.5px; color: black; } @media (max-width: 768px) { .wg-hide-apply-section span { font-size: 32px; font-weight: 400; } } .wg-apply-now-hide { display: none !important; } .wg-apply-now { z-index: 100; } /* Home services */ .vl-home-3box .elementor-widget-wrap { height: 100%; justify-content: space-between; flex-direction: column; flex-wrap: nowrap; } .vl-home-3box .elementor-widget-wrap div { height: 100%; } .vl-home-3box .elementor-button-wrapper { display: flex; align-items: flex-end; } @media (max-width: 768px) { .eael-instafeed-item-inner { padding-top: calc(100% - 20px); } .eael-instafeed-item img { width: 100% !important; height: 100% !important; position: absolute; top: 0; } } .elementor-6102 .elementor-element.elementor-element-f115cf0 .eael-instafeed-square-img .eael-instafeed-item img{ object-fit: cover!important; } .eael-instafeed-square-img .eael-instafeed-item img{ object-fit: cover!important; } .vl_case_studies_boxes .elementor-widget { height: 100%; } .vl_case_studies_boxes .elementor-widget-container { height: 100%; } .vl_case_studies_boxes .elementor-cta { height: 100%; } .vl_case_studies_boxes .elementor-cta__content { height: 100%; flex-direction: column; justify-content: space-between; } .anchor-top { padding-top: 130px; margin-top: -130px; } .elementor-element-2e74fdb8 .elementor-post__read-more, .elementor-element-2397e490 .elementor-post__read-more{ border-color: #55595c; -ms-flex-item-align: center; align-self: center; border: 2px solid #55595c; padding: 1em 2em 1em 2em; border-radius: 3px; line-height: 1; font-size: 15px; display: inline-block; } /* Footer z-index */ div[data-elementor-type=header] { z-index: 10002; position: relative; } div[data-elementor-type=footer] { z-index: 99; position: relative; background: #20323F; padding-bottom: 50px; } /* Blog Fintech Bug - overflow */ .elementor-3990 .elementor-element.elementor-element-6431580 .elementor-icon-list-items.elementor-inline-items { margin-left: 0; margin-right: 0; } .elementor-page-3990 { overflow-x: hidden; } /* New career path */ .vl_new_carrer .elementor-container { width: 1120px; min-width: 1120px; max-width: 1120px; } .vl_new_carrer .vl-career-path-wrap svg { transform: scale(1.0825); margin-left: -65px; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-01, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-02, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-03, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-04, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-05 { stroke-width: 1; opacity: 0; animation: spin 2s linear infinite; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-01 + path, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-02 + path, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-03 + path, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-04 + path, .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-05 + path { display: none; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-01 { transform: scale(2); cx: 47px; cy: 98.25px; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-02 { transform: scale(2); cx: 132px; cy: 79.5px; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-03 { transform: scale(2); cx: 208px; cy: 62.25px; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-04 { transform: scale(2); cx: 286px; cy: 45.25px; } .vl_new_carrer .vl-career-path-wrap svg .vl-career-path-circle-05 { transform: scale(2); cx: 363px; cy: 29.5px; } @keyframes spin { 0% { opacity: 0 } 50% { opacity: 1 } 100% { opacity: 0 } } .vl_new_carrer #career-intern:before, .vl_new_carrer #career-junior:before, .vl_new_carrer #career-mid:before, .vl_new_carrer #career-senior:before, .vl_new_carrer #career-team-lead:before { position: absolute; top: 17px; left: 2px; font-size: 14px; font-weight: 600; pointer-events: none; width: 90px; opacity: 1 !important; } .vl_new_carrer #career-intern:before { content: "Intern"; } .vl_new_carrer #career-junior:before { content: "Junior"; } .vl_new_carrer #career-mid:before { content: "Mid"; } .vl_new_carrer #career-senior:before { content: "Senior"; } .vl_new_carrer #career-team-lead:before { content: "Team Lead"; } body:not(.rtl) .vl_new_carrer #career-intern { left: calc(50% - 34.85em) !important; top: -29% !important; } body:not(.rtl) .vl_new_carrer #career-junior { left: calc(50% - 24.65em) !important; top: -36.5% !important; } body:not(.rtl) .vl_new_carrer #career-mid { left: calc(50% - 15.7em) !important; top: -43.25% !important; } body:not(.rtl) .vl_new_carrer #career-senior { left: calc(50% - 7.75em) !important; top: -50.25% !important; } body:not(.rtl) .vl_new_carrer #career-team-lead { left: calc(50% + 4em) !important; top: -56.75% !important; } body:not(.rtl) .vl-carrer-spec #career-intern { left: calc(50% - 34.5em) !important; top: -29% !important; } body:not(.rtl) .vl-carrer-spec #career-junior { left: calc(50% - 23.95em) !important; top: -36.5% !important; } body:not(.rtl) .vl-carrer-spec #career-mid { left: calc(50% - 15em) !important; top: -43.5% !important; } body:not(.rtl) .vl-carrer-spec #career-senior { left: calc(50% - 7em) !important; top: -50.5% !important; } body:not(.rtl) .vl-carrer-spec #career-team-lead { left: calc(50% + 4.7em) !important; top: -57% !important; } @media (min-width: 1025) and (max-width: 1150px) { #career-path .elementor-container { width: 1000px; min-width: 1000px; max-width: 1000px; } .vl-software-ing-img .elementor-image img { width: 1000px !important; min-width: 1000px !important; max-width: 1000px !important; } } .vl_new_carrer .vl-software-ing-img .elementor-image img { margin-left: -30%; } #career-path .elementor-widget-icon { opacity: 1 !important; display: flex; align-items: center; justify-content: center; height: 11px; position: relative; } #career-path .elementor-widget-icon .elementor-widget-container { opacity: 0; transition: 150ms linear; } #career-path .elementor-widget-icon i { border: 14px solid #FDE8F1; border-radius: 50%; display: flex; align-items: center; justify-content: center; margin-left: -7px; margin-top: 7px; } #career-path .career-path-dot:hover .elementor-widget-container { opacity: 1 !important; } #career-path .elementor-widget-icon[style*="opacity: 1;"] .elementor-widget-container { opacity: 1 !important; } #career-path .elementor-widget-icon:hover:after { opacity: 0; } #career-path .elementor-widget-icon[style*="opacity: 1;"]:after { opacity: 0 !important; } .vl_new_carrer #career-intern-text, .vl_new_carrer #career-junior-text, .vl_new_carrer #career-mid-text, .vl_new_carrer #career-senior-text, .vl_new_carrer #career-team-lead-text { border-radius: 8px; overflow: hidden; box-shadow: 0px 12px 17px rgb(32 50 63 / 4%), 0px 5px 22px rgb(32 50 63 / 3%), 0px 7px 8px rgb(32 50 63 / 4%); } .vl_new_carrer #career-intern-text { top: 420px; left: 0; } .vl_new_carrer #career-junior-text { top: 370px; left: 170px; } .vl_new_carrer #career-mid-text { top: 350px; left: 330px; } .vl_new_carrer #career-senior-text { top: 310px; left: 497px; } .vl_new_carrer #career-team-lead-text { top: 280px; left: 660px; width: 330px; } /* Software engineer high resolution image sections */ @media (min-width: 1620px) { .vl_new_sw_img_section { height: 25vw; } } /* Software engineer hight resolution partners sections */ @media (min-width: 1300px) { .vl_partners_01 .elementor-widget-wrap, .vl_partners_02 .elementor-widget-wrap { width: 1140px; margin: 0 auto; } } .lista-0-kolo-open .elementor-button-text{ font-weight: 600; cursor: pointer; } .lista-0-kolo-open .elementor-cta__button{ font-weight: 600 !important; } .lista-0-kolo-open .elementor-button-text{ font-weight: 600; } .single-jobs .elementor-button-text{ font-weight: 600 !important; } /* recruiting START */ .vl-logo-quote-author svg{ height: auto; } .vl-logo-quote-author svg g{ fill: #ffffff; } .vl-always-visible-overlay .eael-tm-overlay-content-wrap{ transition: none; transform: none; opacity: 1; visibility: visible; } .vl-always-visible-overlay .eael-tm-overlay-content-wrap .eael-tm-content{ height: 100%; transform: none; top: 0; } .vl-always-visible-overlay .eael-tm-overlay-content-wrap .eael-tm-content .eael-tm-position{ bottom: 0; } .vl-list-with-subtext .elementor-icon-list-text span{ font-size: 13px; font-weight: normal; padding: 0 10px; } #eael-instafeed-ed5fabb .eael-instafeed-item-inner{ overflow: hidden; } /* recruiting END */ /* Cookies */ #cookie-law-info-bar .cli-bar-message { width: 100%; max-width: 1280px; margin: 0 auto; padding: 14px; } #cookie-law-info-bar .cli-bar-message p { font-family: "Eina 01"; font-weight: 600; line-height: 24px; } @media (min-width: 768px) { #cookie-law-info-bar .cli-bar-message p { padding-right: 100px; } } #cookie-law-info-bar #wt-cli-accept-all-btn, #cookie-law-info-bar #wt-cli-settings-btn, #cookie-law-info-bar #wt-cli-reject-btn { font-family: "Eina 01"; font-size: 15px; border-radius: 4px; letter-spacing: 0.0125em !important; line-height: 1.25; font-weight: 600; background: #E72076 !important; color: #fff !important; padding: 15px 50px; margin-top: 0; display: inline-block; opacity: 1 !important; transition: .4s; text-decoration: none; } #cookie-law-info-bar #wt-cli-accept-all-btn:focus, #cookie-law-info-bar #wt-cli-settings-btn:focus, #cookie-law-info-bar #wt-cli-reject-btn:focus { background: #E72076 !important; color: #fff !important; } #cookie-law-info-bar #wt-cli-accept-all-btn:active, #cookie-law-info-bar #wt-cli-settings-btn:active, #cookie-law-info-bar #wt-cli-reject-btn:active { background: #4BD4A7 !important; color: #fff !important; } #cookie-law-info-bar #wt-cli-settings-btn, #cookie-law-info-bar #wt-cli-reject-btn { margin-left: 16px !important; } @media (max-width: 768px) { #cookie-law-info-bar #wt-cli-accept-all-btn, #cookie-law-info-bar #wt-cli-settings-btn, #cookie-law-info-bar #wt-cli-reject-btn { margin-bottom: 0; margin-left: 0 !important; width: 100%; text-align: center; } #cookie-law-info-bar #wt-cli-accept-all-btn { margin-top: 24px; } #cookie-law-info-bar #wt-cli-settings-btn, #cookie-law-info-bar #wt-cli-reject-btn { margin-top: 16px !important; } } #cookie-law-info-bar #wt-cli-accept-all-btn:hover, #cookie-law-info-bar #wt-cli-settings-btn:hover, #cookie-law-info-bar #wt-cli-reject-btn:hover { background: #D81C6D !important; } .cli-modal-content { padding: 48px; } @media (max-width: 768px) { .cli-modal-content { padding: 24px; } } .cli-modal-content div { font-family: "Eina 01"; font-weight: 600; } .cli-modal-content .cli-modal-footer .cli-row { overflow: visible; } #wt-cli-tab-necessary table { display: none; } #wt-cli-privacy-save-btn { font-family: "Eina 01"; font-size: 15px; border-radius: 4px; letter-spacing: 0.0125em !important; line-height: 1.25; font-weight: 600; background: #E72076 !important; color: #fff !important; padding: 15px 50px; margin-top: 0; display: inline-block; transition: .4s; } @media (max-width: 768px) { #wt-cli-privacy-save-btn { margin-left: 0; width: 100%; } } #wt-cli-privacy-save-btn:hover { background: #D81C6D !important; opacity: 1 !important; } .cli-switch input:checked + .cli-slider { background-color: #D81C6D; } #wt-cli-privacy-readmore { color: #E72076; text-decoration: none; transition: .2s linear; font-weight: 600; } #wt-cli-privacy-readmore:hover { color: #D81C6D; } #cliModalClose { background: none !important; } .cli-modal-content { border-radius: 16px; } #cookie-law-info-again { box-shadow: 0px 1px 2px 0px rgba(0, 0, 0, 0.12) !important; border-top-left-radius: 4px; border-top-right-radius: 4px; background: #E72076 !important; color: #fff !important; font-family: "Eina 01"; font-size: 12px; font-weight: 600; letter-spacing: 0.0125; transition: .4s linear; padding: 8px 16px; } #cookie-law-info-again:hover { background: #D81C6D !important; } @media (max-width: 768px) { .cli-modal .cli-modal-dialog { margin: 24px; } } /*** JOBS nov2021 office gallery ***/ .vl-offices-cta-galleries .eael-call-to-action p{ transition: color .5s; } .vl-offices-cta-galleries .eael-call-to-action:hover p{ color: #E72076 !important; } .vl-offices-cta-galleries .eael-call-to-action{ cursor: pointer; } .vl-offices-cta-galleries .elementor-widget-image-carousel{ height: 188px; } .vl-offices-cta-galleries .elementor-widget-image-carousel *{ height: inherit; } .vl-offices-cta-galleries .elementor-widget-image-carousel > *{ height: 100%; } .vl-offices-cta-galleries .elementor-widget-image-carousel img{ width: 100%; object-fit: cover; } .vl-offices-cta-galleries a.cta-button:after { color: inherit !important; content: ""; font-family: "Font Awesome 5 Free"; margin-left: 15px; font-weight: 900; } /** JOBS nov2021 office gallery END **/ /* Jobs New - slider */ .vl-build-fintech-slider-new-jobs .swiper-container { padding: 0 12.5px; margin: 0 -12.5px; box-shadow: 0px 14px 38px rgba(32, 50, 63, 0.04), 0px 9px 46px rgba(32, 50, 63, 0.03); } .vl-build-fintech-slider-new-jobs .swiper-button-next, .vl-build-fintech-slider-new-jobs .swiper-button-prev { position: absolute; bottom: 0; } .vl-build-fintech-slider-buttons-new-jobs #duplicate_buttons .prev { margin-right: 19px; } @media(max-width: 768px) { .vl-build-fintech-slider-new-jobs { padding-left: 0 !important; padding-right: 0 !important; padding-bottom: 60px !important; } .vl-build-fintech-slider-buttons-new-jobs { margin-top: -120px; z-index: 1; background: none !important; } .vl-build-fintech-slider-buttons-new-jobs .elementor-column, .vl-build-fintech-slider-buttons-new-jobs .elementor-column-wrap { padding-bottom: 0 !important; } .vl-build-fintech-slider-buttons-new-jobs .elementor-widget-container { height: 48px; } .vl-build-fintech-slider-new-jobs .swiper-container { padding: 0; margin: -45px -25px 0 -25px; box-shadow: none; } .vl-build-fintech-slider-new-jobs .swiper-container .eael-testimonial-item { box-shadow: none !important; padding: 45px 45px 60px 45px; } .vl-build-fintech-slider-new-jobs .swiper-container .eael-testimonial-item-inner { box-shadow: 0px 24px 38px rgba(32, 50, 63, 0.04), 0px 9px 46px rgba(32, 50, 63, 0.03), 0px 11px 15px rgba(32, 50, 63, 0.04) !important; border-radius: 16px !important; } } /* Jobs New - Places */ .vl-offices-cta-galleries figure { border-top-right-radius: 16px; 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11H17.6665C19.8755 11 21.6665 9.209 21.6665 7V7C21.6665 4.791 19.8755 3 17.6665 3Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M11.6665 7H17.6665" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M7.70152 6.96499C7.72152 6.98499 7.72152 7.01599 7.70152 7.03599C7.68152 7.05599 7.65052 7.05599 7.63052 7.03599C7.61052 7.01599 7.61052 6.98499 7.63052 6.96499C7.65052 6.94499 7.68252 6.94499 7.70152 6.96499" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-83fd879 elementor-widget elementor-widget-heading" data-id="83fd879" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Operations</p> </div> </div> <div class="elementor-element elementor-element-8a01e0d elementor-nav-menu--dropdown-none 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8.34001 20.9424C8.1275 20.8403 7.99236 20.6254 7.99236 20.3896V18.0028H4.99009C3.88506 18.0028 2.98926 17.107 2.98926 16.002V4.99742C2.98926 3.89239 3.88506 2.99658 4.99009 2.99658H18.9959C20.101 2.99658 20.9968 3.89239 20.9968 4.99742V16.002C20.9968 17.107 20.101 18.0028 18.9959 18.0028H12.571Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.4994 12.5002L8.49854 10.4994L10.4994 8.49854" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M13.5006 8.49854L15.5014 10.4994L13.5006 12.5002" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-0aa8eb7 elementor-widget elementor-widget-heading" data-id="0aa8eb7" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Ai</p> </div> </div> <div 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data-id="5bf7165" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-shortcode"><div class="custom-post-topics"><a class="custom-post-topic" style="--color: #0a58ff" href="/vacuum-library/?topic=business"><span>Business</span></a><a class="custom-post-topic" style="--color: #ff4a0a" href="/vacuum-library/?topic=process"><span>Process</span></a></div></div> </div> <div class="elementor-element elementor-element-1ee2c3f elementor-widget__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading" data-id="1ee2c3f" data-element_type="widget" data-widget_type="theme-post-title.default"> <h1 class="elementor-heading-title elementor-size-default">The Future of Mobility Financing with a Car Subscription Application</h1> </div> <div class="elementor-element elementor-element-af884cf elementor-widget__width-initial elementor-widget elementor-widget-theme-post-excerpt" data-id="af884cf" data-element_type="widget" data-widget_type="theme-post-excerpt.default"> A quick guide to providing the latest product in mobility financing </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-0986e5d e-con-full e-flex e-con e-parent" data-id="0986e5d" data-element_type="container"> <div class="elementor-element elementor-element-e06465f elementor-author-box--layout-image-left elementor-author-box--align-left elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box" data-id="e06465f" data-element_type="widget" data-widget_type="author-box.default"> <div class="elementor-author-box"> <div class="elementor-author-box__avatar"> <picture><source srcset="https://vacuumlabs.com/wp-content/uploads/2022/09/caroline-soares-300x300.webp " type="image/webp"><img src="https://vacuumlabs.com/wp-content/uploads/2022/09/caroline-soares-300x300.png" height="300" width="300" class=" sp-no-webp" alt="Picture of Carolina Soares" decoding="async" loading="lazy" > </picture> </div> <div class="elementor-author-box__text"> <div > <h4 class="elementor-author-box__name"> Carolina Soares </h4> </div> <div class="elementor-author-box__bio"> </div> </div> </div> </div> <div class="elementor-element elementor-element-ffba7c6 elementor-align-right elementor-mobile-align-left elementor-widget elementor-widget-post-info" data-id="ffba7c6" data-element_type="widget" data-widget_type="post-info.default"> <ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"> <li class="elementor-icon-list-item elementor-repeater-item-fbf175f elementor-inline-item" itemprop="datePublished"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="far fa-calendar"></i> </span> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date"> <time>23.10.2024</time> </span> </li> <li class="elementor-icon-list-item elementor-repeater-item-424e7df elementor-inline-item"> <span class="elementor-icon-list-icon"> <i aria-hidden="true" class="far fa-clock"></i> </span> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom"> 5 min read </span> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-93d61f0 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image" data-id="93d61f0" data-element_type="widget" data-widget_type="theme-post-featured-image.default"> <picture><source srcset="https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162.webp 1710w,https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-300x83.webp 300w,https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-1024x283.webp 1024w,https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-768x212.webp 768w,https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-1536x425.webp 1536w" sizes="(max-width: 1710px) 100vw, 1710px" type="image/webp"><img src="https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162.png" height="473" width="1710" srcset="https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162.png 1710w, https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-300x83.png 300w, https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-1024x283.png 1024w, https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-768x212.png 768w, https://vacuumlabs.com/wp-content/uploads/2024/10/Group-162-1536x425.png 1536w" sizes="(max-width: 1710px) 100vw, 1710px" class="attachment-full size-full wp-image-48830 sp-no-webp" alt="" loading="lazy" decoding="async" > </picture> </div> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-42c68b6 e-flex e-con-boxed e-con e-parent" data-id="42c68b6" data-element_type="container"> <div class="e-con-inner"> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-51931b6 e-con-full e-flex e-con e-parent" data-id="51931b6" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-ee8eaf1 elementor-widget elementor-widget-text-editor" data-id="ee8eaf1" data-element_type="widget" data-widget_type="text-editor.default"> <p><strong>What is a car subscription?<br></strong>A car subscription is a type of car ownership (or, more accurately, non-ownership) model that allows customers to use a car for a certain period in exchange for a recurring fee. Unlike traditional car leasing or buying, subscription services bundle the cost of the car use with insurance, maintenance, and, in some cases, roadside assistance and a flexible vehicle swap option. This means you can have access to a vehicle without the long-term commitment or upfront costs associated with buying or leasing.</p> <p>Our team of product experts researched car subscriptions so you can get started. Download the free guide to discover how <strong>banks, car manufacturers, leasing and rental companies</strong> can capture this growing market and attract new customer segments by providing a unique offering that differentiates them in a crowded market.</p> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-bff74e7 e-con-full e-flex e-con e-parent" data-id="bff74e7" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-fd0ef8e elementor-widget elementor-widget-heading" data-id="fd0ef8e" data-element_type="widget" data-widget_type="heading.default"> <h3 class="elementor-heading-title elementor-size-default">Leave your email <span>and get the free guide</span></h3> </div> <div class="elementor-element elementor-element-7eaec69 elementor-widget-tablet__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form" 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stroke-linejoin="round"></path><circle cx="64.6741" cy="24.6569" r="10.0042" stroke="#E72076" stroke-width="4" stroke-linecap="round" stroke-linejoin="round"></circle><path d="M78.0127 37.9957L71.7461 31.7291" stroke="#E72076" stroke-width="4" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-b582177 elementor-widget__width-auto elementor-widget-tablet__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading" data-id="b582177" data-element_type="widget" data-widget_type="heading.default"> <h4 class="elementor-heading-title elementor-size-default">Market overview and who is  best positioned </h4> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-dc86695 e-con-full e-flex e-con e-parent" data-id="dc86695" data-element_type="container"> <div class="elementor-element elementor-element-893bdc9 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stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-0b320b5 elementor-widget__width-auto elementor-widget-tablet__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading" data-id="0b320b5" data-element_type="widget" data-widget_type="heading.default"> <h4 class="elementor-heading-title elementor-size-default">How to get started on your own car subscription application</h4> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-d1313f9 e-con-full e-flex e-con e-parent" data-id="d1313f9" data-element_type="container"> <div class="elementor-element elementor-element-b6204a2 elementor-view-default elementor-widget elementor-widget-icon" data-id="b6204a2" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="96" 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Find Out More About How They Work","content":"[custom_post_topic_breadcrumb]\t\t\t\t\t\n\t\t\t\t<h2><strong>What are NFC contactless payments?<\/strong><br \/><\/h2>\n<p>Imagine you're rushing through a busy airport, luggage in one hand, coffee in the other. You reach the front of the checkout queue - you dig for your wallet and your documents are spilling out of your bag, holding up the line. This is why many have transitioned to the magic of NFC payments. With NFC, businesses allow you to <strong>simply tap your smartphone on the payment machine and that\u2019s it.<\/strong> Customers appreciate this kind of convenience, especially in stressful settings.<\/p>\n<h3><strong>What are NFC payments exactly?<\/strong><\/h3>\n<p> Utilizing Near Field Communication technology, these payments transform everyday devices like smartphones into digital wallets, allowing for secure and swift transactions with just a tap at terminals everywhere from grocery stores to coffee shops.This technology transforms everyday devices like phones into digital wallets, streamlining purchases at places like grocery stores or coffee shops.<\/p>\n<h3><b>So, what makes them so essential to businesses today?<\/b><\/h3>\n<p>NFC contactless payments are essential in transforming business operations by enhancing customer experience, modernizing payment solutions, and reducing operational costs. These payments not only speed up transactions but also meet consumer demands for safer, digital payment methods. Additionally, they offer significant health benefits by reducing physical contact and provide businesses with valuable customer data insights. This combination of benefits helps businesses stay competitive and responsive in a rapidly evolving marketplace.<\/p>\n<p>Let\u2019s dive into how they work and some specific examples.\u00a0<\/p>\n<h2><strong>Who uses NFC contactless payments?<\/strong><\/h2>\n<p>This payment method is embraced by anyone looking for a quick, hassle-free transaction. It's popular front tech-savvy consumers to busy shoppers in urban areas who appreciate the convenience at cafes, retail stores, and subway stations. Here are some typical users:\u00a0<\/p>\n<ul>\n<li><b>Commuters<\/b>: Many public transit systems globally allow riders to tap their NFC-enabled devices or cards to pay fares quickly.<\/li>\n<li><b><\/b><b>Shoppers<\/b>: Retail customers use NFC for quick checkouts at stores, minimizing the time spent at cash registers.<\/li>\n<li><b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Event Attendees<\/b>: At sports stadiums or concert venues, NFC payments can speed up purchases of food and merchandise.<\/li>\n<li><b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Travelers<\/b>: Airports increasingly accept NFC payments, making it easier to buy food, beverages, or duty-free items without fumbling for different currencies.<\/li>\n<li><b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Tech-Savvy Consumers<\/b>: Individuals who are quick to adopt new technologies often use NFC for its convenience and security features.<\/li>\n<\/ul>\n<h2><strong>How do NFC contactless payments work?<\/strong><\/h2>\n<p>The magic happens through a small chip in your device or card that communicates with the payment terminal via radio waves when they're a few centimeters apart. For example, when you tap your phone at a grocery store's checkout terminal, the NFC chip securely transmits payment information to process the purchase instantly.<\/p>\n<h2><strong>Why are NFC contactless payments important for businesses?<\/strong><\/h2>\n<p>NFC contactless payments are increasingly crucial for businesses aiming to enhance customer service and operational efficiency. Adopting NFC technology not only speeds up transactions, reducing wait times and boosting customer satisfaction, but also addresses the rising demand for digital and contactless payment options, giving businesses a competitive advantage. Additionally, NFC payments reduce the need for physical cash handling, lower operational costs, and improve health and safety by minimizing contact. They also provide valuable data insights for targeted marketing and improved customer service.<\/p>\n<ul>\n<li><b>Customer Experience:<\/b> Businesses that adopt NFC can process transactions faster, which reduces wait times and improves overall customer satisfaction.<\/li>\n<li><b>Modern Payment Solutions:<\/b> They also meet the growing consumer demand for digital and contactless payment options, which can be a competitive edge.<\/li>\n<li><b>Reduced Operational Costs:<\/b> NFC payments often involve less physical cash handling, reducing the risk of errors and theft, and decreasing the need for security and transport services.<\/li>\n<li><b>Health and Safety:<\/b> In the context of health concerns such as the COVID-19 pandemic, contactless payments offer a safer alternative to cash and PIN pads by minimizing physical contact.<\/li>\n<li><b>Data Insights and Marketing:<\/b> NFC transactions can provide valuable data about customer habits and preferences, which can be used for targeted marketing and better customer service strategies.<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tTalk to an expert\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<h2><strong>How are NFC contactless payments and contactless payments implemented?<\/strong><\/h2>\n<p>Setting up is straightforward: businesses need to equip their point-of-sale (POS) systems with NFC-enabled terminals. Once enabled, these terminals can interact with any NFC-equipped device, allowing for a smooth and fast payment process.<\/p>\n<h2><strong>In which industries are NFC contactless payments being utilized the most?<\/strong><\/h2>\n<p>NFC contactless payments are really making waves across various sectors where speed and ease are key. NFC payments are perfect for any industry that benefits from quick, secure transaction solutions that keep things moving smoothly. Here\u2019s where they make the biggest impact:\u00a0<\/p>\n<ul>\n<li><b>Retail and Hospitality:<\/b> Ideal for fast transactions in quick-service restaurants and busy retail stores.<\/li>\n<li><b>Transportation:<\/b> NFC technology transforms public transit by replacing traditional ticketing with a simple tap.<\/li>\n<li><b>Healthcare:<\/b> Enables seamless payment processes for pharmacies and clinics, reducing wait times for patients.<\/li>\n<li><b>Entertainment:<\/b> Movie theaters and amusement parks use NFC for quick access and purchases, enhancing the customer experience.<\/li>\n<li><b>Banking:<\/b> Many banks offer NFC-enabled ATM transactions, making banking tasks quicker and safer.<\/li>\n<li><b>Education:<\/b> School cafeterias and libraries use NFC for easy payment and access control, streamlining operations.<\/li>\n<\/ul>\n<h2><strong>What are the advantages of NFC contactless payments?<\/strong><\/h2>\n<p>NFC contactless payments bring a host of advantages that go beyond just speed and security:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Enhanced Efficiency<\/strong>: Transactions wrap up in seconds\u2014way faster than old-school methods.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Improved Security<\/strong>: With encryption and tokenization, customer data is tightly secured.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Convenience<\/strong>: No need to fumble for cash or cards; just tap your phone or card.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Hygiene<\/strong>: Minimizes physical contact, making transactions cleaner.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Accessibility<\/strong>: Easy for everyone to use, including those with physical disabilities.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Reduced Maintenance<\/strong>: Digital readers require less upkeep than traditional cash systems.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Global Usability<\/strong>: Accepted worldwide, making it perfect for travelers.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Customer Insights<\/strong>: Businesses can track buying trends and preferences for better service.<\/li>\n<\/ul>\n<h2><strong>Safety issue with NFC and contactless payments<\/strong><\/h2>\n<p>While NFC payments are designed with strong security measures, such as encryption and secure elements, the potential for eavesdropping or data theft exists if not properly secured, emphasizing the importance of up-to-date security practices.<\/p>\n<h2><strong>Are NFC contactless payments cost-effective?<\/strong><\/h2>\n<p>Yes, they reduce the need for physical payment handling and the associated costs. For example, a small business might see a decrease in cash management expenses, while enjoying an uptick in customer throughput efficiency.<\/p>\n<h2><strong>Do all smartphones support NFC contactless payments?<\/strong><\/h2>\n<p>Many new smartphones come equipped with NFC technology, especially models from major brands like Apple, Samsung, and Google. However, older models might lack this feature, so it's always good to check your device\u2019s specifications.<\/p>\n<h2><strong>Are there transaction limits for NFC contactless payments?<\/strong><\/h2>\n<p>Yes, to <a href=\"https:\/\/vacuumlabs.com\/fraud-detection\/\">protect against fraud<\/a>, many banks and countries impose limits on the value of NFC transactions. For instance, in the UK, the limit for a single contactless payment is typically around \u00a345.<\/p>\n<h2><strong>Are you ready for NFC payments?<\/strong><\/h2>\n<p><strong>Vacuumlabs is here to help!<\/strong> Check out some of our work on leading payment and card technology for neobanks like <a href=\"https:\/\/vacuumlabs.com\/case-study\/mox\/\">Mox<\/a>. As experienced fintech developers, we can get an NFC system up and running quickly and efficiently. Did you know that NFC technology can transmit data at 424 kbits\/second, making it one of the fastest and most convenient forms of contactless communication available? Let us help you harness the power (and convenience) of NFC for your business today.\u00a0<\/p>\n<p>\u00a0<\/p>\t\t\t<h2>Stay up to date with<\/h2>\t\t\t\t\t<h2>NFC and contactless payments<\/h2>\t\t<p>Stay aheads\u2014<a href=\"https:\/\/www.linkedin.com\/company\/vacuumlabs\/\">follow us on LinkedIn<\/a> or subscribe to our newsletter to stay updated on the latest insights in banking, fintech, and investment innovation.<\/p>\n<p><strong>Be first to know! \ud83d\ude80<\/strong><\/p><p>By submitting this form you agree to the processing of your personal data according to our <a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\t<h2>Related insights<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t[related_posts]\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"what-is-nfc","link":"https:\/\/vacuumlabs.com\/what-is-nfc\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/03\/nfc-what-it-is.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/03\/nfc-what-it-is.webp","type":"article","video_url":"","topics":[{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Product","slug":"product","color":""},{"name":"Service","slug":"service","color":""}]},{"id":53936,"title":"Financial Forecasting: What Is It And How Does It Work?","content":"[custom_post_topic_breadcrumb]\t\t\t\t\t\n\t\t\t\t<h2>What is financial forecasting?<\/h2>\n<p>Financial forecasting is a process of predicting a company\u2019s future financial performance based on past data, current trends, and market conditions. It helps banks and financial institutions <a href=\"https:\/\/vacuumlabs.com\/product-strategy-building\/\">make strategic decisions<\/a> like managing liquidity or <a href=\"https:\/\/vacuumlabs.com\/loan-solutions-services\/\">adjusting lending strategies<\/a>.<\/p>\n<h2>Why financial forecasting is important<\/h2>\n<p>Skipping financial forecasting is basically like driving in the dark without headlights. Y<b>ou might get where you\u2019re going, but the risk is way higher.<\/b> Investing time in consistently analyzing financial projections will provide valuable insight into key business functions, including:<\/p>\n<h3>Annual budget planning<\/h3>\n<p>A budget details your company's cash flow, financial standing, and long-term goals for a given fiscal period. Financial forecasting helps make budgeting more precise by offering insights into what\u2019s likely to happen, so you\u2019re not just guessing.<\/p>\n<h3>Reduction of financial risk<\/h3>\n<p>Without reliable financial forecasts, budgeting decisions become risky and uninformed. Forecasting helps prevent overspending, optimize resource allocation, and reduce exposure to financial difficulties.<\/p>\n<h3>Establishing realistic business goals<\/h3>\n<p>Let\u2019s be honest\u2026gut feelings don't really cut it when it comes to prediction. On the other side, proper financial projections can help you to predict future growth or possible declines. With a clear outlook, you can establish practical, data-driven goals rather than relying on guesswork.<\/p>\n<h3>Investors are attracted to a company with greater appeal<\/h3>\n<p>Investors want to see your company plans and to know where you are progressing. Regular financial forecasting demonstrates that you know and have a properly laid out future business plan.<\/p>\n<h3>Identifying problem areas<\/h3>\n<p>By analyzing historical data and future projections, financial forecasting can help you to identify potential financial challenges before they escalate. In other words, it is an early warning system that keeps you away from potential problems.<\/p>\n<h2>4 common types of financial forecasting<\/h2>\n<p>Businesses use financial forecasting for different reasons, as not every financial decision is the same. That\u2019s why forecasting is typically broken down into four main types, each serving a unique purpose:<\/p>\n<h3>1. Sales forecasting<\/h3>\n<p>Sales forecasting is basically about predicting how much you\u2019ll sell within a specific period.<\/p>\n<p><strong>There are two main ways to do it:<\/strong><\/p>\n<ul>\n<li><strong>Top-down forecasting:<\/strong> Looking at overall market trends and estimating your company\u2019s share.<\/li>\n<li><strong>Bottom-up forecasting:<\/strong> Using internal sales data to project future performance.<\/li>\n<\/ul>\n<p>Sales forecasting offers many benefits for budgeting and planning production cycles. Knowing what\u2019s coming can help you avoid cash flow headaches later.<\/p>\n<h3>2. Cash Flow Forecasting<\/h3>\n<p>Businesses don\u2019t fail from lack of profit but from lack of cash. Cash flow forecasting helps identify immediate funding needs and ensures there\u2019s enough liquidity to keep things running smoothly. However, it's important to note that cash flow forecasting tends to be more accurate in the short term.<\/p>\n<h3>3. Budget forecasting<\/h3>\n<p>Budget forecasting helps you determine what\u2019s likely to happen if everything goes as expected. Simply put, it takes financial forecast data and compares it to your budget to see if everything lines up. If not, you can make changes before any issues arise.<\/p>\n<h3>4. Income forecasting<\/h3>\n<p>Income forecasting is about estimating future revenue by analyzing past performance and current growth trends. These data are useful for cash flow management and balance sheet planning, and they help investors make their own decisions.<\/p>\n<p>\u00a0<\/p>\n<h2>What is the role of forecasting in financial planning?<\/h2>\n<p>Financial forecasting plays a key role in shaping financial strategy by estimating important metrics like sales, income, and future revenue. These insights help businesses make informed decisions about budgeting, investments, and overall financial planning.<\/p>\n<h2>What is the difference between financial forecasting and modeling?<\/h2>\n<p>Financial forecasting predicts future business performance based on historical data and trends, helping companies estimate revenue, expenses, and cash flow for a set period.<br \/>Financial modeling, on the other hand, goes a step further. It takes forecasted data and runs different \"what-if\" scenarios to see how decisions, market changes, or risks could impact financial outcomes.<\/p>\n<h2>What is the difference between financial forecasting and budgeting?<\/h2>\n<p>Financial forecasting and budgeting are closely linked but serve different purposes. Financial forecasting predicts future financial performance based on trends and data, while budgeting sets financial targets and expectations for a specific period. Simply put, forecasting estimates outcomes, while budgeting plans for them.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tTalk to an expert\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<h2>How to do financial forecasting<\/h2>\n<h3>Financial Forecasting: Key Steps<\/h3>\n<p>Financial forecasting is a continuous process that needs <b>regular evaluation and adjustments to support effective financial planning.<\/b><\/p>\n<p>The main steps include:<\/p>\n<ol>\n<li><strong>Gather Data:<\/strong> Start by collecting and analyzing historical financial records, market trends, as well as other relevant information to find key business drivers.<\/li>\n<li><strong>Make Assumptions:<\/strong> Based on the data you have collected, create informed assumptions for a set time frame and select a forecasting model that matches your financial goals.<\/li>\n<li><strong>Calculate Financial Metrics:<\/strong> You will use assumptions in your financial model to understand the key relationships between sales growth, expenses, and cash flow. This stage may also involve scenario analysis to assess different financial outcomes.<\/li>\n<li><strong>Track and Adjust:<\/strong> Regularly compare forecasts with actual financial performance. Identifying variances helps improve future projections, making them more accurate over time.<\/li>\n<\/ol>\n<p><strong>By following these steps, you can make informed decisions, optimize financial strategies, and ensure long-term success.<\/strong><\/p>\n<h2>What are some examples of financial forecasts?<\/h2>\n<p><strong>Last but not least. Here are two examples of financial forecasting:<\/strong><\/p>\n<ul>\n<li><strong>Sales-Based Forecasting:<\/strong><\/li>\n<\/ul>\n<p>A company, ABC Ltd., has an expense-to-sales ratio of 23% and expects to make \u00a3400,000 in sales next year. Using the percentage of sales method, they estimate their expenses will be \u00a392,000 (400,000 \u00d7 0.23).<\/p>\n<ul>\n<li><strong>Expert-Driven Forecasting:<\/strong><\/li>\n<\/ul>\n<p>A manufacturing company, PQR Ltd., gathers a team of 10 experts to predict product demand using the Delphi method. In the first round, estimates range between 500,000 and 700,000 units. After discussing differences and refining their predictions over two more rounds, they reach a final estimate of 600,000 units.<\/p>\n<h2>Why financial forecasting matters and how fintech engineering can help<\/h2>\n<p>Financial forecasting isn\u2019t just about predicting numbers\u2014it\u2019s about gaining control over your business\u2019s financial future. Whether you\u2019re <a href=\"https:\/\/vacuumlabs.com\/portfolio-management\/\">planning budgets, managing risk<\/a>, or attracting investors, accurate forecasting helps companies make informed decisions and stay competitive. By analyzing historical data and market trends, businesses can anticipate challenges, seize opportunities, and ensure long-term stability.<\/p>\n<p>However, financial forecasting is only as effective as the technology behind it. That\u2019s where fintech engineering comes in. From automating data collection <a href=\"https:\/\/vacuumlabs.com\/ai-automation\/\">to building AI-driven<\/a> predictive models, fintech engineers help financial institutions optimize forecasting processes, improve accuracy, and integrate real-time insights. Whether you need a custom forecasting tool, API integration, or <a href=\"https:\/\/vacuumlabs.com\/devops\/\">scalable cloud solutions<\/a>, the right fintech partner can streamline financial planning and enhance decision-making.<\/p>\n<p>With the right technology, financial forecasting isn\u2019t just a tool\u2014<b>it\u2019s a competitive advantage<\/b>. <\/p><p>Vacuumlabs has deep experience in fintech - from building neobanks from the ground up to modernizing established banks. <b>Let\u2019s build the future of finance together.<\/b><\/p>\t\t\t<h2>Stay up to date with<\/h2>\t\t\t\t\t<h2>financial forecasting<\/h2>\t\t<p>Stay aheads\u2014<a href=\"https:\/\/www.linkedin.com\/company\/vacuumlabs\/\">follow us on LinkedIn<\/a> or subscribe to our newsletter to stay updated on the latest insights in banking, fintech, and investment innovation.<\/p>\n<p><strong>Be first to know! \ud83d\ude80<\/strong><\/p><p>By submitting this form you agree to the processing of your personal data according to our <a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\t<h2>Related insights<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t[related_posts]\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"financial-forecasting","link":"https:\/\/vacuumlabs.com\/financial-forecasting\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/03\/financial-forecasting.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/03\/financial-forecasting.webp","type":"article","video_url":"","topics":[{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Service","slug":"service","color":""}]},{"id":52978,"title":"Customer Loyalty: Why Enhancing Customer Loyalty and Satisfaction Matters","content":"[custom_post_topic_breadcrumb]\t\t\t\t\t\n\t\t\t\t<h2><b>How can you build customer loyalty?<\/b><\/h2>\n<p>You\u2019re in the right place for this question, our product experts and engineers have poured a lot of time into understanding the customers our clients want to build for.<br \/><br \/>Customer loyalty begins when a user feels that a product was made <b>specifically for them<\/b> - when they <b>find real value <\/b>in it and it makes their life easier. When a product becomes seamlessly embedded in a customer\u2019s daily life, there\u2019s little reason for them to \"look elsewhere\" or consider alternatives.<\/p>\n<p>This highlights an important truth: <b>loyalty often starts at the very beginning, during the product\u2019s creation. By building something meaningful that truly addresses user needs, the likelihood of fostering loyalty increases significantly.<\/b><\/p>\n<p>At Vacuumlabs, this philosophy drives everything we do. Our process begins with a deep understanding of the user. Loyalty doesn\u2019t just emerge after the product is built - it starts in the conceptualization phase. We invest time in researching the user, mapping their end-to-end journeys, and ensuring that every feature we develop solves a real, tangible problem for them.<\/p>\n<p>That said, great conceptualization alone isn\u2019t enough. <b>Without flawless execution, even the best ideas can fail<\/b>. Loyalty is also forged through the user\u2019s experience\u2014how intuitive the app is, how effortlessly they can navigate it, and how much time it saves them. These elements work on a nearly \u201cunconscious level,\u201d creating an emotional connection that keeps users coming back.<\/p>\n<p>But what about your existing products? Is there a way to build loyalty?<\/p>\n<p>Absolutely, building customer loyalty isn\u2019t limited to new products. Existing products have immense potential to foster loyalty if approached thoughtfully. While you can\u2019t rewrite a product\u2019s origins, you can continuously evolve and adapt it to better meet user needs.\u00a0<\/p>\n<h3><b>What is customer loyalty?<\/b><\/h3>\n<p>The elusive customer loyalty is a term that gets tossed around a lot. At first glance - it seems like common sense: don\u2019t frustrate your customers and they will stick around. Especially when it comes to financial businesses, this simple definition gets complicated really quickly.<br \/><br \/>Loyal customers not only make repeat purchases but actively use your products, engage across multiple channels, and advocate for your brand through referrals and feedback. How can we achieve that? We\u2019ve consolidated some of the most important factors in this article. <br \/><\/p>\n<h3><strong>Types of customers:\u00a0<\/strong><\/h3>\n<p>Let\u2019s start with a fun exercise: can you name all of the different types of customers? We\u2019ll cover a few specific to the banking and fintech world: <\/p>\n<p>\u00a0<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The convenience seeker:<\/strong> This kind of customer is most loyal to their local and most accessible businesses. They don\u2019t necessarily love your brand, but switching is just too much effort. Maybe their paycheck is already set to direct deposit, or they\u2019ve been with the same bank for years and don\u2019t want to go through the hassle of moving accounts.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The optimizer:<\/strong> This customer is always looking for the best deal\u2014whether it\u2019s cashback rewards, high-interest savings, or zero-fee transactions. They\u2019re loyal as long as your bank or fintech offers the most competitive rates.\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The truly loyal:<\/strong> They genuinely love your brand, trust your mission, and advocate for your services. Maybe they appreciate your ethical banking policies, sustainability efforts, or customer approach. They don\u2019t just stay loyal, they bring in others through word-of-mouth recommendations.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The tech enthusiast:<\/strong> These are the customers that really do their research, so don\u2019t think you can attract them with shiny new features - they are also looking for practical solutions. Always on the lookout for cutting-edge innovation, this customer sticks with fintechs and banks that offer the latest AI-powered tools and next-gen features..\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The longtime customer:<\/strong> They\u2019ve been with your brand for so long that they might not even remember why they chose it in the first place. While this customer might not actively engage with all your services, they\u2019re still depositing paychecks and using your app out of routine.\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>The security-focused:<\/strong> For them, trust is everything. They stick with a financial institution that makes them feel safe, secure, and protected from fraud. Let\u2019s hope you haven\u2019t had a data leak in the news - because this type of customer definitely noticed it. <\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<p>As you can see -<strong> each type of loyal customer has different motivations<\/strong>, and keeping them around requires a <strong>mix of trust, innovation, and value. <\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"372\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-1024x476.png\" alt=\"\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-1024x476.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-300x140.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-768x357.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-1536x714.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/loyalty-is-a-business-advantage-2048x952.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<h2><b style=\"font-size: 2rem;\">Why is customer loyalty important now?<\/b><\/h2>\n<p>There are several factors in recent times that have highlighted the importance of customer loyalty. As digital advancements continue to reshape the competitive landscape, there are several reasons customers have more power:<\/p>\n<p><b>Rising competition<\/b>: The digital world has made it easier than ever for new competitors to enter the market. You could even say the market is getting over-saturated, competition from both small and major players is growing, and customers have the luxury of choice. <\/p>\n<p><b>Empowered customers<\/b>: With instant access to reviews, price comparisons, and endless options, customers can switch brands with just a click. However, strong loyalty keeps them engaged and more forgiving of occasional missteps.<\/p>\n<p><b>Stronger word-of-mouth<\/b>: Digital platforms amplify customer opinions. Satisfied, loyal customers often become vocal brand advocates, spreading positive reviews and driving organic growth through social media sites and in-person communities. <\/p>\n<p><b>Importance for growth: <\/b>Additionally, we can see in a survey published by <a href=\"https:\/\/www.sailthru.com\/written-customer-acquisition-vs-retention-infographic\/\">Salithru<\/a> with Forbes Insight, you can see that while more companies focus on acquiring rather than retaining existing customers - it\u2019s actually customer retention that grows the businesses the most.<\/p>\n<p><\/p>\n<p>In our next section, we\u2019ll get deeper into what customer loyalty means for a business, but first we need to understand the nuances of customer retention. <\/p>\n<h3 style=\"font-family: 'Eina 01', sans-serif; color: #20323f;\">What are the nuances of customer retention in banking and fintech?<\/h3>\n<p>Keeping customers in banking isn\u2019t as simple as offering a great sign-up bonus or a sleek mobile app. Unlike retail or subscription services, where customers can hop between brands on a whim, banking relationships tend to be long-term, but fragile and more high stakes. Customers don\u2019t switch banks often, but when they do, it\u2019s usually for good. That\u2019s why customer retention in banking is all about trust, convenience, and long-term value.<\/p>\n<h2 style=\"font-family: 'Eina 01', sans-serif; color: #20323f;\"> <b style=\"font-size: 2rem;\">How does customer loyalty affect business?<\/b><\/h2>\n<p>Keeping customers coming back isn\u2019t just a nice way to grow your brand, it\u2019s essential for long-term success. Loyal customers don\u2019t just stick around; they bring stability, valuable insights, and even free marketing. The more engaged they are, the more they contribute to growth in ways that go beyond just purchases. <\/p>\n<p>With rising digital expectations, banks and fintechs are expected to offer things like mobile options and additional features. Thinking about service design and UX every step of the way, proactive support, and personalized financial tools to compete with fintechs and neobanks. True loyalty isn\u2019t just about holding a checking account\u2014<b>it\u2019s about keeping customers actively using your services by making banking effortless, insightful, and truly valuable.<\/b><\/p>\n<h3><b>Why customer loyalty is a game-changer:  <\/b><\/h3>\n<ul>\n<li><b>Reliable Revenue<\/b><\/li>\n<\/ul>\n<p> Loyal customers keep coming back, meaning you have a steady stream of income. They\u2019re less likely to jump ship when competitors offer discounts, making them a solid foundation for long-term growth.<\/p>\n<ul>\n<li><b>Better Insights<\/b> <\/li>\n<\/ul>\n<p>Repeat customers give you valuable data on what they like, how they shop, and what keeps them engaged. That means you can fine-tune your marketing, improve products, and deliver exactly what they want\u2014before they even ask for it.<\/p>\n<ul>\n<li> <b>Cheaper Than New Customers<\/b> <\/li>\n<\/ul>\n<p>Let\u2019s be frank: acquiring new customers is expensive. It can cost <b>five times more<\/b> than keeping an existing one. Loyal customers save you money by reducing marketing costs while still driving sales.<\/p>\n<ul>\n<li> <b>Higher Spending Over Time<\/b> <\/li>\n<\/ul>\n<p>The longer someone sticks with your brand, the more they\u2019re likely to spend. Whether it\u2019s upgrading to premium services, trying out new products, or simply buying more frequently, their lifetime value (LTV) grows.<\/p>\n<ul>\n<li><b>Free Word-of-Mouth Marketing<\/b> <\/li>\n<\/ul>\n<p>Happy customers don\u2019t just stick around\u2014they tell their friends. From social media shoutouts to glowing reviews, loyal customers become your best (and cheapest) marketing tool.<\/p>\n<ul>\n<li> <b>Stronger in Tough Times<\/b> <\/li>\n<\/ul>\n<p>When the economy takes a hit, loyal customers are more likely to stand by the brands they trust rather than switch to something unfamiliar. A strong customer base can help keep your business steady, even in uncertain times.<\/p>\n<p>At the end of the day, customer loyalty isn\u2019t just nice to have, it\u2019s what keeps businesses thriving even through tough times. Keep your customers happy, and they\u2019ll return the favor. <\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"720\" height=\"297\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/benefits-of-customer-loyalty.png\" alt=\"customer retention leads to increased profit\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/benefits-of-customer-loyalty.png 720w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/benefits-of-customer-loyalty-300x124.png 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<h2><b>Benefits of customer loyalty<\/b><\/h2>\n<p>When customers stick around, businesses spend less on marketing, earn more over time, and benefit from positive word-of-mouth. Here are the 3 key benefits to keep in mind as you build your next product or feature:\u00a0<\/p>\n<p><b>Steady revenue and higher customer value<\/b>: Loyal customers continue to buy from you, providing a reliable revenue stream. Over time, they tend to spend more, whether through repeat purchases, upgrades, or additional services.<\/p>\n<p><b>Lower acquisition costs and better retention<\/b>: It costs far less to keep an existing customer than to attract a new one. A strong loyalty strategy helps reduce marketing spend while improving customer retention.<\/p>\n<p><b>Stronger brand advocacy and referrals<\/b>: Satisfied customers are more likely to recommend your business to others. Word-of-mouth, positive reviews, and personal referrals help bring in new customers without extra effort.<\/p>\n<p>In a survey published by <a href=\"https:\/\/www.sailthru.com\/written-customer-acquisition-vs-retention-infographic\/\">Salithru<\/a> with Forbes Insight, you can see that while more companies focus on acquiring rather than retaining existing customers - it\u2019s actually customer retention that grows the businesses the most.\u00a0<\/p>\n<h3><strong>Tips on how to keep customers loyal<\/strong><\/h3>\n<p>To sustain meaningful customer loyalty, companies must adopt a mindset of continuous improvement. This involves regularly rethinking processes, staying attuned to emerging trends, and proactively adapting to customer needs. Listening to customers is paramount, through feedback, surveys, or analytics, to ensure their evolving expectations are met.<\/p>\n<ul>\n<li><strong>Understand your current users and customers<\/strong>: Loyalty starts with understanding your existing customer base. Dive into user feedback, analytics, and behavioral data to identify what works and where the pain points lie. This ongoing research helps you uncover opportunities.<\/li>\n<li><strong>Set the right tone with communications<\/strong>: This means adapting to customers' needs, whether they want an AI chatbot that responds immediately or prefer to dial a number to get help from one of your agents. Providing options for how they can resolve issues is a simple way to make customers feel heard.<\/li>\n<li><strong>Show your customers you appreciate them:<\/strong> Remember, your customers are entrusting you with their finances and sometimes even paying for your more premium services. It can only help to provide the occasional discount code, free trial on a new feature, or extra bonus on rewards programs. This small investment can help secure your future.<\/li>\n<li><strong>Continuously work on your service:<\/strong> Adding more features and refining your product is a sure way to not only attract new customers but keep the ones you have. When customers see that you\u2019re fine-tuning features and even adding exciting new ones, they are more likely to stick around. Not to mention and this is especially important for banks that need to compete with new fintechs.<\/li>\n<li><strong>Build a community around your product:<\/strong> A community is not just a way to give your customers extra value, it can be a practical way for them to navigate your services, feel more connected, and even introduce each other to new aspects of your product. Not everyone is a \u201clifestyle\u201d brand, but even a small forum for your customers to gather or a strong social media presence can help.<\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Improve your loyalty program:<\/strong> If you\u2019ve had the same loyalty program in place since the early 2000s, you may need to adjust the UX or even the rewards structure. Make sure that any programs you have are still competitive in today\u2019s market. <\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Forgive mistakes:<\/strong> If a customer needs a refund on a payment they made or gets stuck in a foreign country with no way to withdraw funds, do you have a system in place to help them? Everyone can make mistakes or end up in unfortunate situations, and how your business helps a customer in a bad spot will leave a mark on their memory\u2014take steps to ensure it's a good one.<\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Make each purchase count:<\/strong> Keep any rewards or perks you have for your customers more accessible and relevant. If they can only achieve certain things with a million points or for big-ticket items, it may feel like a game they can\u2019t win. Providing small rewards and a loyalty program for every level can be a huge help.<\/li>\n<li><strong>Start from scratch:<\/strong> Don\u2019t be afraid to completely rethink loyalty programs or entire services. Sometimes, it's best to start on greenfield to build something that will have lasting value for your customers and for your business.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tTalk to an expert\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<h2><b>What is a customer loyalty program?<\/b><\/h2>\n<p>A customer loyalty program is just one of many ways to build up your brand rep. We\u2019ll cover some of its key principles here, but it\u2019s important to explore other options. <br \/><br \/>In general, <strong>a customer loyalty program is something like a rewards system or program that keeps customers engaged and coming back.<\/strong> It can vary between earning simple <strong>credit card points to something as complex as gamifying entire products.\u00a0<\/strong><\/p>\n<h3><strong>6 basic types of customer loyalty programs: <\/strong><\/h3>\n<ol>\n<li><strong>Points-Based Programs\u00a0<\/strong><\/li>\n<\/ol>\n<p>The classic. Spend money, earn points, redeem rewards. It\u2019s simple and works in almost any industry. Coffee shops, airlines, and retailers love this model because it gives customers instant gratification while encouraging repeat purchases. The trick? Make sure points actually add up to something worthwhile.\u00a0<\/p>\n<ol start=\"2\">\n<li><strong> Tiered Loyalty Programs\u00a0<\/strong><\/li>\n<\/ol>\n<p>Think of this like leveling up in a video game. The more customers spend, the better the perks. Bronze, Silver, Gold, Platinum\u2014sounds fancy, right? Airlines, hotels, and luxury brands use this structure to keep customers striving for that next tier, unlocking bigger discounts, priority service, or exclusive products.<\/p>\n<ol start=\"3\">\n<li><strong> Subscription-Based Loyalty\u00a0<\/strong><\/li>\n<\/ol>\n<p>Why wait for customers to earn perks when they can pay for them upfront? Programs like Amazon Prime, Costco memberships, or Starbucks Rewards charge a fee for immediate benefits\u2014like free shipping, discounts, or exclusive content. If your perks are strong enough, customers will gladly pay to stay loyal.<\/p>\n<ol start=\"4\">\n<li><strong> Cashback and Rebate Programs<\/strong><\/li>\n<\/ol>\n<p>Spend money, get money back\u2014it\u2019s as simple as that. This works especially well for financial services, credit cards, and big retailers. Whether it\u2019s 5% back on groceries or a rebate after a big purchase, people love the idea of \u201cearning\u201d money while they shop.<\/p>\n<ol start=\"5\">\n<li>\n<p><strong>Gamified Loyalty Programs <\/strong><\/p>\n<\/li>\n<\/ol>\n<p>If your loyalty program feels like a game, people will keep playing. Think spin-to-win wheels, surprise bonus points, and achievement-based rewards. This model encourages customers to engage beyond just purchases. Now famous brands like Duolingo use daily streaks, milestones, and leaderboard rankings to keep users hooked<\/p>\n<ol start=\"6\">\n<li><strong>Community or Value-Based Rewards\u00a0<\/strong><\/li>\n<\/ol>\n<p>Not every reward has to be a discount. Some brands build loyalty by connecting with customers on a deeper level. Patagonia, for example, offers repair services to extend product life instead of discounts. Some companies donate a portion of sales to charities customers care about. Loyalty isn\u2019t just about spending\u2014it\u2019s about belonging<\/p><h2><b>Benefits of customer loyalty<\/b><\/h2>\n<p>When customers stick around, businesses spend less on marketing, earn more over time, and benefit from positive word-of-mouth. Here are the 3 key benefits to keep in mind as you build your next product or feature:\u00a0<\/p>\n<p><b>Steady revenue and higher customer value<\/b>: Loyal customers continue to buy from you, providing a reliable revenue stream. Over time, they tend to spend more, whether through repeat purchases, upgrades, or additional services.<\/p>\n<p><b>Lower acquisition costs and better retention<\/b>: It costs far less to keep an existing customer than to attract a new one. A strong loyalty strategy helps reduce marketing spend while improving customer retention.<\/p>\n<p><b>Stronger brand advocacy and referrals<\/b>: Satisfied customers are more likely to recommend your business to others. Word-of-mouth, positive reviews, and personal referrals help bring in new customers without extra effort.<\/p>\n<p>In a survey published by <a href=\"https:\/\/www.sailthru.com\/written-customer-acquisition-vs-retention-infographic\/\">Salithru<\/a> with Forbes Insight, you can see that while more companies focus on acquiring rather than retaining existing customers - it\u2019s actually customer retention that grows the businesses the most.\u00a0<\/p>\n<h3><strong>Tips on how to keep customers loyal<\/strong><\/h3>\n<p>To sustain meaningful customer loyalty, companies must adopt a mindset of continuous improvement. This involves regularly rethinking processes, staying attuned to emerging trends, and proactively adapting to customer needs. Listening to customers is paramount, through feedback, surveys, or analytics, to ensure their evolving expectations are met.<\/p>\n<ul>\n<li><strong>Understand your current users and customers<\/strong>: Loyalty starts with understanding your existing customer base. Dive into user feedback, analytics, and behavioral data to identify what works and where the pain points lie. This ongoing research helps you uncover opportunities.<\/li>\n<li><strong>Set the right tone with communications<\/strong>: This means adapting to customers' needs, whether they want an AI chatbot that responds immediately or prefer to dial a number to get help from one of your agents. Providing options for how they can resolve issues is a simple way to make customers feel heard.<\/li>\n<li><strong>Show your customers you appreciate them:<\/strong> Remember, your customers are entrusting you with their finances and sometimes even paying for your more premium services. It can only help to provide the occasional discount code, free trial on a new feature, or extra bonus on rewards programs. This small investment can help secure your future.<\/li>\n<li><strong>Continuously work on your service:<\/strong> Adding more features and refining your product is a sure way to not only attract new customers but keep the ones you have. When customers see that you\u2019re fine-tuning features and even adding exciting new ones, they are more likely to stick around. Not to mention and this is especially important for banks that need to compete with new fintechs.<\/li>\n<li><strong>Build a community around your product:<\/strong> A community is not just a way to give your customers extra value, it can be a practical way for them to navigate your services, feel more connected, and even introduce each other to new aspects of your product. Not everyone is a \u201clifestyle\u201d brand, but even a small forum for your customers to gather or a strong social media presence can help.<\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Improve your loyalty program:<\/strong> If you\u2019ve had the same loyalty program in place since the early 2000s, you may need to adjust the UX or even the rewards structure. Make sure that any programs you have are still competitive in today\u2019s market. <\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Forgive mistakes:<\/strong> If a customer needs a refund on a payment they made or gets stuck in a foreign country with no way to withdraw funds, do you have a system in place to help them? Everyone can make mistakes or end up in unfortunate situations, and how your business helps a customer in a bad spot will leave a mark on their memory\u2014take steps to ensure it's a good one.<\/li>\n<li><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Make each purchase count:<\/strong> Keep any rewards or perks you have for your customers more accessible and relevant. If they can only achieve certain things with a million points or for big-ticket items, it may feel like a game they can\u2019t win. Providing small rewards and a loyalty program for every level can be a huge help.<\/li>\n<li><strong>Start from scratch:<\/strong> Don\u2019t be afraid to completely rethink loyalty programs or entire services. Sometimes, it's best to start on greenfield to build something that will have lasting value for your customers and for your business.<\/li>\n<\/ul><h2><b>Why are customer loyalty programs important?<\/b><\/h2>\n<p>While they are just one path to customer loyalty, these kinds of loyalty programs have several advantages and can engage your customers in a variety of ways. There is something suitable for every business. Also - <b>customers have simply come to expect them<\/b>. The real trick is to implement them in a way that works well and doesn\u2019t feel like a chore. <\/p>\n<h3><strong>What are the must-haves in every loyalty program?<\/strong><\/h3>\n<p>Keeping customers coming back isn\u2019t just good for business\u2014it\u2019s essential for long-term success. Loyal customers don\u2019t just stick around; <b>they bring stability, valuable insights, and even free marketing.<\/b> The more engaged they are, the more they contribute to growth in ways that go beyond just purchases.<\/p>\n<h2><b>How to build a customer loyalty program that actually works: <\/b><\/h2>\n<p>A great customer loyalty program is like a good cup of coffee\u2014<strong>simple, rewarding, and keeps people coming back for more<\/strong>. But not all loyalty programs are created equal. If your system is confusing, slow, or feels like an endless grind for tiny rewards, customers will lose interest fast. So, how do you create a program that keeps people engaged and excited? Here are the key ingredients:<\/p>\n<ol>\n<li><strong> Keep It Simple<\/strong><\/li>\n<\/ol>\n<p>If customers need a PhD to figure out how your loyalty program works, you\u2019ve lost them before they even start. Keep it straightforward: earn points, get rewards, repeat. No complicated rules, no hidden expiration dates, and definitely no fine print that requires a magnifying glass.<\/p>\n<ol start=\"2\">\n<li><strong> Make It Easy to Join<\/strong><\/li>\n<\/ol>\n<p>If signing up for your loyalty program feels harder than opening a new bank account, people won\u2019t bother. Remove barriers\u2014skip long forms, unnecessary details, and annoying requirements. A one-click signup at checkout or a quick opt-in through your app makes all the difference.<\/p>\n<ol start=\"3\">\n<li><strong> Let Customers Earn Points Fast<\/strong><\/li>\n<\/ol>\n<p>Nobody wants to collect points for months only to get a 5% discount on something they don\u2019t even want. The best programs let customers start earning and redeeming quickly. Give small rewards early on to build momentum and make them feel like progress is happening right away.<\/p>\n<ol start=\"4\">\n<li><strong> Offer Rewards That Actually Matter<\/strong><\/li>\n<\/ol>\n<p>What\u2019s worse than a slow-earning loyalty program? One that offers rewards nobody wants. If your customers are racking up points for keychains and tote bags, don\u2019t be surprised if they stop caring. Make sure your rewards are valuable, relevant, and personalized\u2014discounts, free products, exclusive experiences, or early access to new releases.<\/p>\n<ol start=\"5\">\n<li><strong> Keep It Fun and Engaging<\/strong><\/li>\n<\/ol>\n<p>A loyalty program shouldn\u2019t just be about spending money\u2014it should feel like a game worth playing. Use challenges, limited-time bonuses, birthday perks, and milestone rewards to keep people engaged. The more they interact, the more likely they are to stay loyal.<\/p>\n<ol start=\"6\">\n<li><strong> Add Some Surprise and Delight<\/strong><\/li>\n<\/ol>\n<p>Nothing builds loyalty like a good surprise. Unexpected discounts, free gifts, or bonus points just for being a long-time customer make people feel valued. These small gestures turn casual buyers into lifelong fans.<\/p>\n<p>At the end of the day, <b>the best loyalty programs are easy, rewarding, and genuinely enjoyable<\/b>. If customers feel like they\u2019re constantly working for small, meaningless perks, they\u2019ll walk away. But if you make it effortless, fun, and packed with value? You\u2019ll have them coming back again and again. <\/p>\n<h2> <\/h2>\n<h2><b>Let\u2019s sum it up: how can you maintain customer loyalty?<\/b><\/h2>\n<p>In the digital age, maintaining customer loyalty presents a <b>unique challenge<\/b>. With the rapid pace of technological advancements, constant innovation, and the ease of information sharing, customers are exposed to a myriad of alternatives. This dynamic environment means loyalty isn\u2019t a one-time achievement <b>- it\u2019s an ongoing journey.<\/b><\/p>\n<p>At Vacuumlabs, we\u2019re really enthusiastic about this journey for both our clients and their customers. We consider the end user from the very beginning of an idea to the final launch. Not sure where you get started or want to test out a bold idea? <b>Check out our <a href=\"https:\/\/vacuumlabs.com\/spark\/\">Spark<\/a> program<\/b> - a product <b>discovery module that can kickstart your ideas with thorough research, user testing, roadmapping, and more. <\/b><br><br><\/p>\n<p><\/p>\t\t\t<h2>Stay up to date with<\/h2>\t\t\t\t\t<h2>customer loyalty<\/h2>\t\t<p>Stay aheads\u2014<a href=\"https:\/\/www.linkedin.com\/company\/vacuumlabs\/\">follow us on LinkedIn<\/a> or subscribe to our newsletter to stay updated on the latest insights in banking, fintech, and investment innovation.<\/p>\n<p><strong>Be first to know! \ud83d\ude80<\/strong><\/p><p>By submitting this form you agree to the processing of your personal data according to our <a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\t<h2>Related insights<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t[related_posts]\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"customer-loyalty","link":"https:\/\/vacuumlabs.com\/customer-loyalty\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/customer-loyalty.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/customer-loyalty.webp","type":"article","video_url":"","topics":[{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Product","slug":"product","color":""},{"name":"Service","slug":"service","color":""}]},{"id":52883,"title":"Future Investment Trends: 5 Key Trends Banks Need to Know","content":"[custom_post_topic_breadcrumb]\t\t\t\t\t\n\t\t\t\t<h2><b>Future investment trends<\/b><\/h2>\n<p>It is no secret that the global investment landscape is undergoing a massive transformation. As digital-first solutions, AI-driven investing, and <a href=\"https:\/\/vacuumlabs.com\/blockchain\/\">blockchain integration<\/a> reshape financial services, <b>banks must adapt to stay competitive<\/b>. <a href=\"https:\/\/vacuumlabs.com\/wealth-management-innovation\/\">The wealthtech industry, currently valued at $17 billion, is projected to more than double to $39 billion by 2028<\/a>, highlighting the growing demand for modern investment solutions.<\/p>\n<h2><b>1. The Rise of Sustainable and ESG Investments<\/b><\/h2>\n<p>As future investment trends evolve, investors shift towards responsible investing, <b>prioritizing sustainability over short-term gains<\/b>. According to the <a href=\"https:\/\/www.morganstanley.com\/content\/dam\/msdotcom\/en\/assets\/pdfs\/MSInstituteforSustainableInvesting-SustainableSignals-Individuals-2024.pdf\">Morgan Institute for Sustainable Investing, 77% of global investors are interested in ESG investing, and 57% have grown their interest over the past two years<\/a>.<\/p>\n<p><b>How to build ESG into your investment strategy:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">AI-Powered ESG Analysis \u2013 Develop or integrate automated ESG scoring models to evaluate sustainability risks and opportunities.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Green Investment Products \u2013 Design and offer green bonds, sustainability-linked loans, and ESG-focused funds.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Blockchain for Transparency \u2013 Utilize blockchain technology to ensure transparent ESG reporting and fraud prevention.<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"286\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-1024x366.png\" alt=\"\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-1024x366.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-300x107.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-768x275.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-1536x549.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/market-size-is-about-to-rise-2048x732.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<h2><b>2. The Growth of AI and Fintech Investments<\/b><\/h2>\n<p><a href=\"https:\/\/vacuumlabs.com\/ai-transformation\/\">AI-powered fintech solutions<\/a> are becoming the driving force behind future investment trends, offering investors smarter, faster, and more efficient decision-making tools. Companies that are open to AI technology and commit to responsible governance <b>can drive innovation, enhance efficiency<\/b>, and unlock <b>new opportunities.<\/b><\/p>\n<p><b>Practical applications for AI in finance:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI-Driven Portfolio Optimization <\/b>\u2013 Machine learning models can help analyze market patterns, macroeconomic data, and investor behavior to refine investment strategies.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Algorithmic Trading and Robo-Advisors<\/b> \u2013 AI-based robo-advisors are enabling cost-effective, customized financial planning for retail and institutional investors.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI Chatbots for Financial Advice<\/b> \u2013 Deploy AI chatbots to offer real-time, data-driven investment insights.<\/li>\n<\/ul>\n<h2><b>3. Digital Assets and the Evolution of Cryptocurrency\u00a0<\/b><\/h2>\n<p>Digital assets offer a chance to rethink traditional financial market structures. Their use can make the transaction processes quicker, and more transparent and it <strong>can reduce counterparty and infrastructure risks.<\/strong> As future investment trends lean toward blockchain-powered finance, demand for crypto integration in banking apps is growing.<\/p>\n<p><b>How to leverage crypto and blockchain:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tokenization of Real-World Assets<\/b> \u2013 Use blockchain to tokenize stocks, bonds, and real estate, improving liquidity.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Institutional Crypto Custody Solutions<\/b> \u2013 Build secure custody services for digital assets, catering to high-net-worth individuals and hedge funds.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Blockchain for Cross-Border Payments <\/b>\u2013 By using blockchain-powered real-time settlement systems you can reduce costs and processing times for global transactions.<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"330\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-1024x422.png\" alt=\"ESG as future investment trend\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-1024x422.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-300x124.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-768x317.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-1536x634.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/ESG-investing-interest-rate-2048x845.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<h2><b>4. The Rise of Passive Investing<br \/><\/b><\/h2>\n<p>In the landscape of future investment trends, passive investing is gaining dominance as investors prioritize efficiency and cost-effective strategies. Automated portfolio solutions, such as robo-advisors, allow for algorithm-driven asset allocation with <b>minimal active management<\/b>.\u00a0<\/p>\n<p><b>Unlock Opportunities with Pasive Investing:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Robo-Advisors for Automated Portfolio Management<\/b> \u2013 Launch robo-advisory platforms to offer cost-efficient, algorithm-driven investing. For instance, JPMorgan\u2019s SmartRetirement Funds optimize portfolios using automation, providing clients with low-cost, long-term investment solutions.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Smart-Beta Strategies for Enhanced Returns<\/b> \u2013 Introduce smart-beta ETFs and funds to refine traditional indexing with factor-based investing. <\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Multi-Asset Funds for Diversified Investment<\/b> \u2013 Expand multi-asset investment options to meet the demand for diversified portfolios.<\/li>\n<\/ul>\n<h2><b>5. REITs Investment Option<br \/><\/b><\/h2>\n<p>With interest rates expected to decline, real estate investment trusts (REITs) is also one of the future investment trends. <a href=\"https:\/\/finance.yahoo.com\/news\/reit-market-grow-usd-350-032300000.html\">Global REIT market size is expected to rise by USD 350.2 billion from 2024-2028<\/a>. Banks and financial institutions can highlight REITs as a strong income-generating investment, benefiting from lower financing costs and improving market conditions.<\/p>\n<p><b>REITs: A High-Yield Opportunity for Your Customers:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Add REITs to Your Investment Offerings<\/b> \u2013 Incorporate REITs as part of your investment portfolio to provide clients with a stable, income-generating asset class that benefits from long-term growth.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Educate Investors on REIT Benefits<\/b> \u2013 Help clients understand REIT tax advantages, passive income potential, and diversification by offering educational content and advisory services.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Highlight REIT Potential Amid Lower Rates<\/b> \u2013 Highlight the benefits of investing in REITs, as lower borrowing costs lead to higher profitability and growth potential.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\t\t\t<h2>Stay up to date with<\/h2>\t\t\t\t\t<h2>Future investment trends<\/h2>\t\t<p>Stay ahead of future investment trends\u2014<a href=\"https:\/\/www.linkedin.com\/company\/vacuumlabs\/\">follow us on LinkedIn<\/a> or subscribe to our newsletter to stay updated on the latest insights in banking, fintech, and investment innovation.<\/p>\n<p><strong>Be first to know! \ud83d\ude80<\/strong><\/p><p>By submitting this form you agree to the processing of your personal data according to our <a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\t<h2>Related insights<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t[related_posts]\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"future-investment-trends","link":"https:\/\/vacuumlabs.com\/future-investment-trends\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/future-investment-trends-1.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/02\/future-investment-trends-1.webp","type":"article","video_url":"","topics":[{"name":"Engineering","slug":"engineering","color":"#ff1b17"},{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Service","slug":"service","color":""}]},{"id":52239,"title":"AI in Banking: Fundamental Things to Know","content":"[custom_post_topic_breadcrumb]\t\t\t\t\t\n\t\t\t\t<h2><b>How is AI helping banks?\u00a0<\/b><\/h2>\n<p>More and more, we can see real use cases of AI helping banks by automating tasks like loan approvals and customer queries, boosting efficiency while freeing up teams for bigger priorities. Fraud detection and biometric tools are raising the bar on security, and personalized chatbots are redefining customer service.<\/p>\n<p>All of these advancements can make banking feel like less of a hassle and more like it\u2019s working for customers. And this is just the beginning.<\/p>\n<p><b style=\"color: var( --e-global-color-text );\">Let\u2019s take a closer look at some of the ways it can streamline your banking operations:<\/b><\/p>\n<p><b style=\"color: inherit; font-family: inherit; font-size: 2rem;\">Wait - what is the role of artificial intelligence in banking?\u00a0<\/b><\/p>\n<p>AI in banking isn\u2019t just about outcomes. It's about the underlying technologies and algorithms that drive smarter, faster systems. How does it work exactly? One major component is Machine learning (ML). ML models analyze massive datasets to <b>recognize patterns and make predictions<\/b>. In banking, supervised learning models are trained on labeled datasets to identify fraud, while unsupervised learning <b>detects anomalies in transaction patterns<\/b>. For example, ML might flag a transaction as unusual if it deviates from a customer's historical spending behavior.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p><h2><b>Here\u2019s a breakdown of some of the main uses of AI in banking:\u00a0<\/b><\/h2>\n<h3><b>AI-Driven Fraud Detection<\/b><\/h3>\n<p><i>Description: With more sophisticated tools that integrate AI, banks can make sure <\/i><b><i>money stays where it belongs<\/i><\/b><i>.\u00a0<\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Real-time detection of suspicious transactions.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reduce financial losses and build your customers' trust.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Less stress for customers and banking teams.<\/li>\n<\/ul>\n<h3><b>Machine Learning in Credit Scoring<\/b><\/h3>\n<p><i>Machine learning can analyze complex datasets to <\/i><b><i>make your credit scoring process more reliable<\/i><\/b><i>.\u00a0<\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Accurate evaluation of client creditworthiness.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Faster loan approvals.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Provides opportunities for individuals previously overlooked by traditional methods.<\/li>\n<\/ul>\n<h3><b>Robo-Advisors: The Future of Investment Planning<\/b><\/h3>\n<p><i>Investment advice can be provided to a wider audience and give customers<\/i><b><i> even more reasons to go with your bank<\/i><\/b><i>.\u00a0<\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Automated investment advisors tailored to customer goals, risk tolerance, and preferences.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Accessible 24\/7, eliminating the need for expensive human advisors.<\/li>\n<\/ul>\n<h3><b>Chatbots and Voice Assistants<\/b><\/h3>\n<p><i>While we <\/i><b><i>don\u2019t need to lose the human touch<\/i><\/b><i>, advancements in AI can help solve more customer issues than ever.\u00a0<\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Continuous customer support without wait times.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Error-free and personalized solutions.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Resolve issues and recommend next steps or additional products.\u00a0<\/li>\n<\/ul>\n<h3><b>Personalized Banking with AI<\/b><\/h3>\n<p><i>Customers <\/i><b><i>expect more personalized and specific service<\/i><\/b><i><b>s<\/b> - with AI, you have more power to provide it to them.\u00a0<\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">AI analyzes financial habits and offers tailored advice.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reduces irrelevant offers and spam.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Enhances customer satisfaction and loyalty.<\/li>\n<\/ul>\n<h2><b>What are some other noteworthy\u00a0<\/b><b style=\"font-size: 2rem;\">applications of\u00a0<\/b><b style=\"color: inherit; font-family: inherit; font-size: 2rem;\">AI in banking?\u00a0<\/b><\/h2>\n<p>If you\u2019re getting curious to know more, <b>we\u2019ll dive into more applications and their details in the webinar.<\/b> For now, it\u2019s important to understand that\u00a0<a href=\"https:\/\/vacuumlabs.com\/ai-transformation\/\" target=\"_blank\" rel=\"noopener\">AI is transforming<\/a>\u00a0banking by integrating data through open banking and API ecosystems which will help with personalization like never before. It can also <b>be used in biometrics like facial, voice, and fingerprint recognition, authentication becomes secure and stress-free<\/b>. That\u2019s not even touching on all the other ways it can help banks with their internal processes. <\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"232\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-1024x297.png\" alt=\"webinar ai in banking\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-1024x297.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-300x87.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-768x223.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-1536x445.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-webinar-coming-soon-2048x594.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<h2><b>What are some benefits of AI in banking?\u00a0<\/b><\/h2>\n<p>This list of uses and opportunities is just the start. AI in banking brings countless benefits, from making processes more efficient and secure to creating personalized customer experiences. It powers<b> innovations like fraud detection, credit scoring, and virtual financial spaces<\/b> while enabling neobanks to deliver digital-first services at scale. With AI, banks can stay ahead in a competitive, ever-changing landscape.<\/p>\n<h2><b>The human factor in AI-driven banking\u00a0<\/b><\/h2>\n<p>Rather than replacing human workers, AI can help them <b>manage their time<\/b> and even learn <b>new skills.<\/b> Employees can acquire skills in data analysis and AI tools to keep up with these evolving technologies. This shift is creating new job opportunities, including roles in AI system management and data quality oversight.<\/p>\n<h2><b>Watch out for these legal and regulatory challenges of AI in banking\u00a0<\/b><\/h2>\n<p><i>These challenges aren\u2019t meant to discourage you from using AI entirely, but being aware of them can help you plan ahead when you choose to integrate AI into your products.\u00a0<\/i><\/p>\n<ul>\n<li><b style=\"background-color: transparent; color: var( --e-global-color-text );\">GDPR and privacy:<\/b> Some regulations may change to prevent the misuse of AI and protect people\u2019s privacy.\u00a0<\/li>\n<li><b style=\"background-color: transparent; color: var( --e-global-color-text );\">Cybersecurity Threats<\/b>: Increased digitalization leads to more vulnerabilities.<\/li>\n<li><b style=\"background-color: transparent; color: var( --e-global-color-text );\">Ethical Issues<\/b> with AI can be tricky and need to be thought of in advance - they do run the risk of bias, discrimination, and incorrect assessments.<\/li>\n<li><b style=\"background-color: transparent; color: var( --e-global-color-text );\">Dependence on Technology<\/b>: Just like we can\u2019t become too reliant on our phones, it\u2019s important to have a back up for any AI systems you create.\u00a0<\/li>\n<\/ul>\n<h2><b>What does the future of AI in banking hold?\u00a0<\/b><\/h2>\n<p>Even deeper integration of AI, the potential rise of quantum computers, and the emergence of augmented reality and virtual financial spaces. Partnerships with fintechs, startups, and possibly even large tech companies. An ever-evolving landscape where falling behind is not an option.<\/p>\n<p>AI has the power to make <b>banking more efficient<\/b>, <b>personalized<\/b>, and <b>secure<\/b>. However, it raises significant questions about ethics, security, and regulations. One thing is clear\u2014AI in banking <b>is here to stay and is only gaining momentum.<\/b><\/p><h2><b>Are you interested in our webinar?<\/b><\/h2>\n<p><b> Find out more details by <\/b><a href=\"https:\/\/www.linkedin.com\/company\/vacuumlabs\/posts\/\" target=\"_blank\">following our LinkedIn page<\/a> <b>where we post updates every week. Or subscribe to our newsletter. <\/b><\/p>\t\t\t<h2>Stay up to date with<\/h2>\t\t\t\t\t<h2>AI in Banking<\/h2>\t\t<p>We will share more info about webinar in our newsletter as well. <strong>Subscribe and be first to know! \ud83d\ude80<\/strong><\/p><p>By submitting this form you agree to the processing of your personal data according to our <a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\t<h2>Related insights<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t[related_posts]\t\t\t\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"ai-in-banking","link":"https:\/\/vacuumlabs.com\/ai-in-banking\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-1.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/ai-in-banking-1.webp","type":"article","video_url":"","topics":[{"name":"Engineering","slug":"engineering","color":"#ff1b17"},{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Service","slug":"service","color":""}]},{"id":50335,"title":"Customer Onboarding in Banks: Essential Principles and Why It\u2019s Important","content":"[custom_post_topic_breadcrumb]\t\t\n\t\t<h2><strong>Why is customer onboarding important for banks?<\/strong><br \/><\/h2>\n<p>Onboarding is your customers <strong>first experience with your bank<\/strong> and will set the tone for their interactions with your services. <br \/><br \/>Whether your bank is digital only or has branches around the world, this is always a critical feature to improve and innovate. Customer loyalty and satisfaction is especially important in the banking industry because customer retention is key. Very few people are likely to change their banks. Making it both important to <strong>not lose them during the first step<\/strong> and also providing an opportunity for more modern banks with refined onboarding <strong>to get new customers<\/strong>.\u00a0<\/p>\n<p>Customers leave banks for a bunch of reasons, and most of them boil down to <strong>frustration.<\/strong> Long wait times, clunky apps, and outdated processes can drive even the most patient customers away. Hidden fees and confusing terms make customers feel cheated, while poor customer service leaves them feeling unheard. Add in a lack of personalization or modern digital options, and <strong>people start shopping around for a bank<\/strong> that\u2019s doing something new. In short, if a bank isn\u2019t keeping up with the times or treating customers right, they\u2019re likely to see people heading for the exit. A smooth onboarding experience <strong>can make sure you both get your customers and keep them<\/strong>. <br \/><br \/>Additionally, customer onboarding fulfills many practical needs for both you and your customer. It <strong>collects crucial information<\/strong> for improving services, enhances customer engagement with your services, streamlines customer service workflows, and ensures you are complying with legal regulations.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p><h2><strong>What is customer onboarding in banking exactly?<\/strong><\/h2>\n<p><strong>What does onboarding mean in banking specifically?<\/strong> At first glance, it seems obvious: it\u2019s just the process every new client goes through to set up their account. In general, the customer onboarding process in banking starts with:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">providing information,\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">choosing account types,\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">and identity verification through traditional or digital methods.\u00a0<\/li>\n<\/ul>\n<p>Customers can then be introduced to all of the different services and products offered by your bank. <b><br \/><\/b><br \/>The most important thing to note is that <strong>great onboarding never really stops<\/strong>, as your client gets introduced to new services and changes at your bank. That\u2019s why we provided this full guide with all the important points as you evaluate your own onboarding process (or build a new one).<\/p>\n<h2><strong>Elements of successful customer onboarding for banks<\/strong><\/h2>\n<p>So, what are some customer onboarding solutions that can make joining your bank or trying out your new service a breeze?<\/p>\n<p>We\u2019ve picked up <strong>a few tips from our senior product experts<\/strong> and there are few overarching principles that can make your onboarding experience great.\u00a0<\/p>\n<p>First, successful onboarding is all about making the process smooth, secure, and, dare we say, <strong>enjoyable.<\/strong> Start with a simple, user-friendly setup\u2014whether online or through an app\u2014that\u2019s quick, <strong>stress-free<\/strong>, and backed by tools like digital KYC and biometric verification to keep things safe and compliant.<\/p>\n<p>Secondly, don\u2019t overlook <strong>transparent and direct communication<\/strong>. Welcome bank customers with <strong>personalized messages<\/strong>, offer <strong>easy tutorials<\/strong>, and be upfront about <strong>terms and privacy<\/strong> to set the right tone. Don\u2019t forget to <strong>be accessible<\/strong>, whether through <strong>chatbots<\/strong>, <strong>live support, or quick approvals<\/strong> via automating some common requests. If you have room for it, you can include extras, like <strong>guides to budgeting or app demos<\/strong> - but make sure you get the basics down first.\u00a0<\/p>\n<p>Also, <strong>customer onboarding in banking doesn\u2019t stop<\/strong> after sign-up. Regular follow-ups and requests for feedback keep the connection alive and help you refine the experience over time. Onboarding isn\u2019t just about first impressions\u2014it\u2019s about building a lasting, trusted relationship.<\/p>\n<h2><strong>Commonly overlooked obstacles that banks face when creating onboarding process<\/strong><br \/><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lack of new customers\u2019 feedback<\/b><br \/> Not listening to what new customers think means missing out on chances to improve and grow. Feedback is gold, but you need to use it.\u00a0<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><br \/><\/b><b>Technological limitations leftover from legacy systems<\/b><br \/>Outdated systems can hold everything back, making the whole experience feel clunky and frustrating.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><br \/><\/b><b>UX\/UI is not considered at the same level as practical elements<\/b><br \/>A great design is just as important as functionality\u2014if it\u2019s hard to use, people won\u2019t stick around.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><br \/><\/b><b>Not enough digital-only options<\/b><br \/>In a digital-first world, customers expect to handle everything online\u2014give them more options to go fully digital.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><br \/><\/b><b>Forgetting about common edge cases and providing efficient support<\/b><br \/>Ignoring unique situations or not offering good support leaves customers feeling stuck and undervalued.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><br \/><\/b><b>Long wait times for customer service <\/b><br \/>Nobody likes waiting forever for help\u2014quick responses show customers you care about their time.<\/li>\n<\/ol>\n<h2><strong>Benefits of customer onboarding in banking<\/strong><\/h2>\n<ul>\n<li aria-level=\"1\"><b>Enhanced Customer Experience<\/b><\/li>\n<\/ul>\n<p>A smooth onboarding process sets the tone for the customer\u2019s relationship with the bank. A positive experience can increase satisfaction and loyalty.<b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Regulatory Compliance<\/b><\/li>\n<\/ul>\n<p>Ensures that the bank adheres to regulations that protect against fraud, money laundering, and other financial crimes.<b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Operational Efficiency<\/b><\/li>\n<\/ul>\n<p>Streamlined onboarding reduces the workload for bank employees and cuts down on processing time.<b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Increased Retention<\/b><\/li>\n<\/ul>\n<p>An engaging and informative onboarding experience helps customers understand the bank's services, improving retention rates.<\/p>\n<ul>\n<li><b>Increased Revenue <\/b><\/li>\n<\/ul>\n<p>Better onboarding can significantly increase revenue for banks by creating a foundation for stronger customer relationships, improved retention, and more effective cross-selling.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\n\t\t\t\t\t<h2><h3>Does your bank need customer onboarding solution? We can help. <\/h3><\/h2>\t\t\t\t\n\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/services\/\">\n\t\t\t\t\t\t\t\t\tChoose your service and reach out today\n\t\t\t\t\t<\/a>\n\t\t<h2><strong>How to improve the customer onboarding experience in banking<\/strong><\/h2>\n<p>There are a few simple ways to improve your customer onboarding flow. Before diving into the details, it\u2019s best to <strong>keep these essentials in mind<\/strong>:\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><b>Make sure its a continuous process<\/b><b><br \/><\/b>Your existing customers won\u2019t appreciate feeling forgotten and new questions can arise as they explore your wider service offering. Especially in banking. Providing ongoing support will help you build trust, encourage loyalty, and create opportunities for making customers aware of additional products or services.<\/p>\n<p><b>Offer multi-channel support <\/b><br \/>Just because chatbots have improved, doesn\u2019t mean you should force all of your customers to use them. Leave space for customers who get frustrated or aren\u2019t as tech savvy by offering live support and an easy to find phone number.\u00a0<\/p>\n<p><b>Make it simple and don\u2019t overload new customers with information<\/b><br \/>It\u2019s just as important to know what information to leave out as it is knowing which information you need. Really parse down the information that you practically and legally need in the first steps of onboarding. As mentioned, this is a continuous process and there will be more opportunities to guide your customer through your services.\u00a0<\/p>\n<p><b>Provide clear instruction\u00a0<\/b><\/p>\n<p>Opt for simple, step-by-step instructions, tooltips, and FAQs to guide customers through the process. A visual progress tracker can also help them understand how far along they are to reduce frustration.\u00a0<\/p>\n<h2><strong>What are some of the best tools to make onboarding for banks simpler?\u00a0<\/strong><\/h2>\n<p>While there are many tools out there to help you build a smooth customer onboarding experience, there are a few general types of tools you\u2019ll want to stay up to date on.<\/p>\n<h3><strong>Digital Onboarding solutions and platforms<\/strong><\/h3>\n<p>These platforms provide a streamlined digital onboarding solution designed for a fast and hassle-free account-opening experience, often using automation to cut down on time and effort. Many also feature omnichannel access, so customers can sign up anytime, anywhere, and integrate seamlessly with <a href=\"http:\/\/core-banking-thought-machine\">your core banking systems<\/a>. Examples like <b>Backbase<\/b> and <b>NewgenONE<\/b> are great choices for bringing onboarding into the digital age.<\/p>\n<h3><strong>Identity Verification Services<\/strong><\/h3>\n<p>Say goodbye to slow, manual ID checks! Tools that <a href=\"https:\/\/vacuumlabs.com\/ai-transformation\/\">leverage AI<\/a> and biometrics, like <b>Onfido<\/b> or <b>Jumio<\/b>, make identity verification fast, accurate, and fully compliant with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations. Bonus: Some even offer real-time risk monitoring to flag potential issues before they snowball.<\/p>\n<h3><strong>Customer Relationship Management (CRM) Systems<\/strong><\/h3>\n<p>A solid CRM system is your onboarding MVP, helping you keep track of customer interactions, centralize data, and personalize the experience. Platforms like <b>Salesforce Financial Services Cloud<\/b> or <b>HubSpot CRM<\/b> are powerful tools for managing relationships and ensuring nothing falls through the cracks.<\/p>\n<h3><strong>Compliance and Risk Management Tools<\/strong><\/h3>\n<p>Compliance doesn\u2019t have to be a headache. Look into tools like <b>ComplyAdvantage<\/b> or <b>Refinitiv World-Check<\/b>, which can help automate regulatory checks and manage AML risks, keeping you on top of current best practices while reducing manual workloads.<\/p>\n<h3><strong>eSignature and Document Management Tools<\/strong><\/h3>\n<p>Streamline paperwork with tools like <b>DocuSign<\/b> or <b>Adobe Sign<\/b> that let customers sign documents digitally, saving time for everyone involved. Pair this with document management systems like <b>Box<\/b> or <b>ShareFile<\/b> to keep everything organized and accessible.<\/p>\n<h3><strong>Customer Support and Chatbots<\/strong><\/h3>\n<p>Keep your support game strong with AI-powered chatbots like <b>Intercom<\/b> or <b>Drift<\/b> to guide customers through onboarding in real-time. Add in live chat options for those trickier questions, and you\u2019ll create an onboarding experience that feels personal and efficient.<\/p>\n<h3><strong>Analytics and Feedback Tools<\/strong><\/h3>\n<p>Want to know what\u2019s working (and what\u2019s not)? Use tools like <b>Qualtrics<\/b> or <b>Google Analytics<\/b> to gather customer feedback and track where people are dropping off in the onboarding process. These insights are pure gold for making improvements.<\/p>\n<p>By combining these tools, you\u2019ll have everything you need to create a smoother, faster, and more customer-friendly onboarding process that makes a lasting impression. After all, first impressions count\u2014especially in banking!<\/p><h2><strong>Customer onboarding in banks takeaways <\/strong><\/h2>\n<p>To wrap it all up, <strong>streamlining your client onboarding process is no longer optional\u2014it\u2019s essential.<\/strong> By leveraging automated systems, clean and intuitive UX, and robust customer support features, you can transform customer onboarding into a smooth and enjoyable experience for both your team and your customers. Thanks to advancing technologies, these improvements are now more accessible and cost-effective than ever.<\/p>\n<p>Consistency is key, so make it a habit to <strong>regularly review your onboarding process.<\/strong> Identify bottlenecks, fix drop-off points, and ensure your workflow evolves with customer needs. Don\u2019t forget to <strong>keep your customers informed every step of the way with clear updates<\/strong> and communication go a long way in building trust and keeping them engaged at every phase. <br \/><br \/><strong>At Vacuumlabs, we\u2019ve delved deep into the onboarding challenges faced by both traditional and challenger banks, helping them design systems that work. If this overview sparked your curiosity, check out our webinar hosted by our product experts\u2014it\u2019s packed with insights to help you take your onboarding to the next level: <\/strong><a href=\"https:\/\/vacuumlabs.com\/the-power-of-onboarding\/\">The Power of Digital Onboarding<\/a><strong>.<\/strong><\/p>\t\t\n\t\t\t\t\t<h2>Let's make something together!<\/h2>\t\t\t\t\n\t\t\t\t\tOur team of experts will partner with you to achieve your desired outcomes. We'll create a customized solution that addresses your specific needs and delivers exceptional results.\t\t\t\t\n\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tTalk to us\n\t\t\t\t\t<\/a>\n\t\t\t\t\t<h2>Related insights<\/h2>\t\t\t\t\n\t\t[related_posts]\t\t\n\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"customer-onboarding-banks","link":"https:\/\/vacuumlabs.com\/customer-onboarding-banks\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/customer_onboarding_banks.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/customer_onboarding_banks.webp","type":"article","video_url":"","topics":[{"name":"Business","slug":"business","color":"#0a58ff"},{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Service","slug":"service","color":""}]},{"id":49777,"title":"Customer Service Technology: The Future and The Human Element in a Digital World","content":"[custom_post_topic_breadcrumb]\t\t\n\t\t<p><strong>We know customer service, but what is customer service technology?<\/strong><\/p>\n<p>Customer service isn\u2019t what it used to be - <b>and that\u2019s a good thing<\/b>. Few people will miss hours of waiting on hold listening to stock music or sending letters to get an issue resolved (yes, that actually happened). Now we have a growing array of customer service technology, new and improved digital tools and platforms designed to make support faster, easier, and more efficient for both businesses and their customers.<\/p>\n<p>At its core, customer service technology helps companies handle questions, complaints, and feedback with precision and speed. It streamlines communication, automates repetitive tasks, and ensures customers feel heard without making them jump through hoops. I can take the form of a chatbot that answers multi-layered questions in seconds or an online portal where you can track your issue like a pizza delivery. Customer service technology is all about creating smooth, frustration-free experiences.<\/p>\n<p><\/p>\n<p><\/p>\n<h2><strong>What is the Role of Technology in Customer Service? And How Can We Best Use It?<\/strong>\u00a0<\/h2>\n<p><\/p>\n<p><\/p>\n<p>First, we think it\u2019s important to note that <strong>technology isn\u2019t replacing the human touch,<\/strong>\u00a0it\u2019s enhancing it. With the right tools, companies can create a customer experience that feels personal, but also effortless and fast in a way a support agent alone couldn\u2019t manage. Imagine being able to contact support at midnight, get an answer instantly, and not have to repeat your issue to five different people. That\u2019s the magic of technology working behind the scenes to keep a solid paper trail, update multiple parties on the issue, and automate the most basic processes. Sometimes, the most simple things add up to a lot of time when they need to be done manually - and mistakes can pile up.<\/p>\n<p>To give one example, customer service technology like AI swarm agents can mitigate these issues massively. AI swarms are exactly what they sound like: multiple artificial intelligence agents working collaboratively, inspired by the collective behavior of natural swarms like bees, ants, or birds. These agents <b>interact in real-time, sharing information and making decisions about complex problems<\/b> more efficiently than any individual agent could on its own.<\/p>\n<p>The role of technology in customer service is simple: it fills in the gaps where humans fall short. It can be available 24\/7, provide data-driven insights, and scale effortlessly to handle thousands of queries at once\u2014all while giving human agents the time to focus on more complex or sensitive cases. When done right, it\u2019s a win-win for everyone involved.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p><h2><b>How does technology improve customer service?<\/b>\u00a0<\/h2>\n<p><b>So, how exactly does tech make things better in the customer service realm? Let\u2019s cover the highlights:<\/b><\/p>\n<ul>\n<li><b>Speed:<\/b> Automated responses and AI-powered tools ensure customers aren\u2019t left waiting.<\/li>\n<li><b>Convenience: <\/b>Customers can reach out on their preferred channel, whether it\u2019s chat, email, or social media and switch between these easily as their needs change.\u00a0<\/li>\n<li><b>Accuracy:<\/b> Tech can provide consistent answers, ensuring no one gets the wrong info or needs to repeat themselves multiple times.\u00a0<\/li>\n<li><b>Personalization:<\/b> By analyzing data, tools can tailor responses and even anticipate customer needs.<\/li>\n<li><b>Scalability: <\/b>Whether it\u2019s 10 customers or 10,000, technology can help your customer support team handle requests with less frustration.\u00a0\u00a0<\/li>\n<\/ul>\n<h2 style=\"font-family: 'Eina 01', sans-serif; color: #20323f;\"><strong>How technology has been used for customer service automation?\u00a0<\/strong><\/h2>\nAutomation is like giving your customer service agents and a new superpower. It takes care of the boring, repetitive stuff, so agents can focus on what really matters or research more unique issues. Think automated ticketing systems that sort issues into categories or chatbots that answer FAQs in real-time.<br \/>But it\u2019s not just about efficiency. It\u2019s also about <b>creating a seamless experience<\/b>. For example, automation can send follow-up emails to check if your problem was resolved or trigger reminders when an agent needs to respond. It\u2019s like having a behind-the-scenes team that never sleeps.\n\u00a0\nLet\u2019s take a closer look at the history and present of customer service tech. We\u2019ll also note a quick drawback for each, so we can inspire some ideas on how the technology could be improved in the future.\u00a0\n\u00a0\n<h3>1. Phone Support<\/h3>\nThe OG of customer service. Despite all the shiny new tools, phone support remains a favorite because it\u2019s personal, quick, and direct. Customers feel reassured hearing a real voice on the other end of the line and it's often the fastest way to resolve even more complicated issues.\u00a0\nOne drawback is this does require more time and manpower. It\u2019s an investment to make for sure, but it can set you apart from competitors that seem impossible to reach when there\u2019s a more complex problem.\u00a0\n<h3>2. Email<\/h3>\nIt might not be the fastest, but email is reliable and lets customers explain their issues in detail. Plus, it creates a handy paper trail for both sides. Here, you can also use a hybrid of both AI and human support, mainly setting it up so your <b>support agents can do their jobs faster.<\/b>\u00a0\nSome of the cons include <b>longer wait times for a response, less precision<\/b> (customer will just have a blank slate to describe their problem), and technical issues like<b> falling into spam folders<\/b>.\u00a0\n<h3>3. Live Chat<\/h3>\nLive chat is the coolest new trend in customer service\u2014instant, convenient, and accessible. It\u2019s perfect for quick questions and can even offer video support for a more personal touch.\u00a0This is essentially the <b>modern version of the phone chat support<\/b> customer service technology. Unfortunately, it won\u2019t be accessible to many elderly customers and customers with certain accessibility needs, making it important to clearly indicate alternate options in your live chat box.\u00a0\n<h3>4. Social Media<\/h3>\nWherever customers are, support follows. Social media has become a go-to for resolving issues in real-time and publicly showing off great service (or fixing public complaints fast).\u00a0While this is an ideal and modern form of customer support, it brings a new role to your company - and one that will be full time no less. Someone will need to <b>monitor and respond in a timely manner to any questions or complaints that pop up on your social media<\/b>. It\u2019s also more difficult to have a paper trail should further issues arise.\u00a0\n<h3>5. Online Support Portals<\/h3>\nThink of these as self-help centers. Customers can browse FAQs, submit tickets, and track their queries without waiting for a human response.\nLet\u2019s face it though - support portals <b>can be very limiting and cause a lot of frustrations for customers<\/b> with more rare or specific issues. It\u2019s important to integrate more sophisticated AI as soon as possible or make sure you include a way to reach a live agent easily.\n<h2>Future of online customer support technology<\/h2>\nOverall, the future of technology in online customer support is promising, but nothing will replace human beings in a dramatic takeover. AI is expected to become even more intuitive, with virtual assistants <b>capable of handling complex queries<\/b> while sounding as empathetic as your favorite barista. Voice recognition and sentiment analysis will help agents understand customers\u2019 emotions, providing tailored responses. However, all of this will be fine-tuned and guided by the people that know and understand their customers. To use these tools effectively, you will need seasoned custom service professionals that have a <b>genuine love of what they do.\u00a0<\/b>\n\u00a0\nEven further in the future - <b>let\u2019s not forget to mention AR (Augmented Reality)<\/b> - imagine troubleshooting your internet router by pointing your phone camera at it while a virtual assistant walks you through the fix. <b>Companies like\u00a0<\/b><a href=\"https:\/\/carear.com\/\" target=\"_blank\" rel=\"noopener\">CareAR<\/a>\u00a0are providing tools for businesses to help their customers with AR in exactly this way.\u00a0 The overall focus will also shift <b>toward increasing personalization<\/b>, with tech predicting customer needs before they even ask.\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p><h2><b>How can Vacuumlabs help with your customer service technology?<\/b><b><br \/><\/b><\/h2>\n<p><b>\u00a0<\/b>Our product experts are involved at every step of the projects we work on to ensure things like customer service technology is accounted for. It's also a crucial step when you are working on innovating a new product or service.\u00a0<\/p>\n<p>At the forefront of this change, we undoubtedly see AI automation and swarm agents taking this to the next level. If you want to know more about how to utilize AI and still keep that human touch, read more about our\u00a0<a href=\"https:\/\/vacuumlabs.com\/ai-transformation\/\" target=\"_blank\" rel=\"noopener\">AI offerings here<\/a>.<\/p>\t\t\n\t\t\t\t\t<h2>Reach out to us directly<\/h2>\t\t\t\t\n\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tTalk to an expert\n\t\t\t\t\t<\/a>\n\t\t\t\t\t<h2>Related insights<\/h2>\t\t\t\t\n\t\t[related_posts]\t\t\n\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"customer-service-technology-future","link":"https:\/\/vacuumlabs.com\/customer-service-technology-future\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/customer_service_technology.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2025\/01\/customer_service_technology.webp","type":"article","video_url":"","topics":[{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Service","slug":"service","color":""}]},{"id":49445,"title":"Fintech Trends 2025 Guide","content":"[custom_post_topic_breadcrumb]<p><strong>What are the fintech trends for 2025?\u2028\u2028<\/strong><\/p>\n<p>We know there are plenty of trend lists out there, but we've taken a different approach. This guide goes beyond the technologies that are on everyone\u2019s radar.<\/p>\n<p>Our experts have delved into the larger ideas that will define fintech in 2025. While cutting-edge technologies like AI and machine learning will undoubtedly play a crucial role, our focus is on how these innovations will redefine the landscape as a whole.<\/p>\n<p>By consulting a diverse range of experts and digging into studies for the most compelling statistics, we've crafted a guide that's as informative as it is intriguing. Find out what's on the horizon and how it could impact you.<\/p>\t\t\n\t\t\t<h3>Leave your email\nand get the free guide<\/h3>\t\t\n\t\t<p>By submitting this form you agree to the processing of your personal data according to our \u00a0<a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\n\t\t\t<h2>Take a peek inside<\/h2>\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDYsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzEyMTAucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDcsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzE2MDMucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDgsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzAucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNTIsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzEucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDYsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzEyMTAucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\" alt=\"1210\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDcsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzE2MDMucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\" alt=\"1603\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDgsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzAucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\" alt=\"2570\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNTIsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzEucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\" alt=\"2571\" \/><\/figure><\/a>\t\t\t\n\t\t\t<h2>Are you ready to dive into the details? \u2028Here\u2019s what you\u2019ll find inside this guide:<\/h2>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"80\" height=\"80\" viewBox=\"0 0 80 80\" fill=\"none\"><path d=\"M52.5039 33.3304L39.1651 46.6693L32.4956 39.9999L25.8262 46.6693\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M42.5 33.3304H52.5042V43.3346\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><rect x=\"9.98633\" y=\"9.98743\" width=\"60.025\" height=\"60.025\" rx=\"5\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/rect><\/svg>\t\t\t\n\t\t\t<h4>The ideas and market demand that will drive innovation<\/h4>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"80\" height=\"80\" viewBox=\"0 0 80 80\" fill=\"none\"><path d=\"M66.6766 29.9958V16.6569C66.6766 12.9734 63.6906 9.98743 60.0072 9.98743H16.6558C12.9723 9.98743 9.98633 12.9734 9.98633 16.6569V63.343C9.98633 67.0264 12.9723 70.0124 16.6558 70.0124H33.3294\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M23.3262 23.3263H53.3387\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M23.3262 36.6652H39.9998\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M23.3262 50.0042H33.3303\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M70.0125 70.0125L64.5469 64.5469\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M55.7525 43.3347C62.611 43.3347 68.171 48.8947 68.171 55.7532C68.171 62.6118 62.611 68.1717 55.7525 68.1717C48.8939 68.1717 43.334 62.6118 43.334 55.7532C43.3345 48.8949 48.8941 43.3352 55.7525 43.3347\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\n\t\t\t<h4>The numbers and statistics that uphold each trend<\/h4>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"96\" height=\"96\" viewBox=\"0 0 96 96\" fill=\"none\"><path d=\"M58 58.6333H38\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M36.4698 57.6534C30.5498 53.47 26.9998 46.1667 28.2498 38.1267C29.6031 29.4367 36.8465 22.5 45.5831 21.4767C57.7098 20.0534 67.9998 29.4934 67.9998 41.3334C67.9998 48.0834 64.6465 54.04 59.5231 57.66C58.6031 58.31 57.9998 59.3167 57.9998 60.4434V69.6667C57.9998 74.27 54.2698 78 49.6665 78H46.3331C41.7298 78 37.9998 74.27 37.9998 69.6667V60.4567C37.9998 59.32 37.3931 58.3067 36.4698 57.6534Z\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M74.668 24.6667L78.6346 20.7001\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M21.3339 58L17.3672 61.9667\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M24.6678 21.3334L20.7012 17.3667\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M74.668 58L78.6346 61.9667\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M78 41.3334H83.6333\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M12.3672 41.3334H18.0005\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M38 68H57.5667\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\n\t\t\t<h4>Product ideas to get you inspired<\/h4>\t\t\n\t\t\t<h2>Download the guide - no strings attached<\/h2>\t\t\n\t\t<p>By submitting this form you agree to the processing of your personal data according to our \u00a0<a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"534\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1024x683.png\" alt=\"\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1024x683.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-300x200.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-768x512.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1536x1024.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-2048x1365.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<h2>Related insights<\/h2>\t\t\n\t\t[related_posts]\t\t\n\t\t\t\t\t<a role=\"button\">\n\t\t\t\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"fintech-trends-2025-guide","link":"https:\/\/vacuumlabs.com\/fintech-trends-2025-guide\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/12\/Fintech-Trends\u20282025-Guide.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/12\/Fintech-Trends\u20282025-Guide.webp","type":"whitepaper","video_url":"","topics":[{"name":"Business","slug":"business","color":"#0a58ff"},{"name":"Process","slug":"process","color":"#ff4a0a"}]},{"id":49059,"title":"Implementation of Core Banking: Is Your Current Solution Compatible with Core Banking?","content":"[custom_post_topic_breadcrumb]\t\t\n\t\t<p><\/p>\n<p><b>Framing the challenge of implementing core banking<\/b><\/p>\n<p><\/p>\n<p><\/p>\n<p>Market requirements, financial trends and business development plans typically drive the business requirements for <a href=\"https:\/\/vacuumlabs.com\/business-banking-for-the-sme-sector-in-the-eu-and-uk\/\">changes to banking products<\/a>. Core banking implementation is complex when you don\u2019t have the right overview. Proposing a change in the business logic of an existing banking product <b>often requires altering the implementation of features within the banking architecture<\/b>. Even if the proposed business logic change aligns with the new business requirements, the technical implications of the product change may lead to incompatibility issues with the currently implemented product architecture or the selected <a href=\"https:\/\/vacuumlabs.com\/modernize-with-ease\/\">core banking system<\/a> provider.<\/p>\n<p><\/p>\n<p><\/p>\n<h2>Designing an elegant solution\u00a0<\/h2>\n<p><\/p>\n<p><\/p>\n<p>The solution is not always straightforward and for many banks, this is the part where the issue of incompatibility arises. However, it is rare that a problem is totally unimplementable.\u00a0\u00a0<\/p>\n<p>Edge cases can also increase complexity of core banking implementation. For example, our proposed debt repayment example could be implemented by an existing external debt management add-on. However, ensuring no other processes access the newly arrived funds before they undergo the debt repayment could be almost impossible.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\n\t\t\t<h3>Need help? Tell us about your idea <\/h3>\t\t\n\t\t\t<a role=\"button\">\n\t\t\t\t\t\tTalk to an expert\n\t\t\t\t\t<\/a>\n\t\t<p><\/p>\n<h2 style=\"box-sizing: border-box; margin-block: 0.5rem 1rem; font-family: 'Eina 01', sans-serif; font-weight: 600; line-height: 1.6em; color: #20323f; font-size: 2rem; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Implementing core banking step by step:<\/h2>\n<p><b>There is no single best way to implement core banking and tackle the difficulty and expense of a change, but the following points might help you arrive at solution.<\/b><\/p>\n1<b>.<\/b> Consider the business rationale for the change. <b>Do we have a clear understanding of the business rationale for the chance and have we implemented the technical solution as simply as possible to meet these business requirements? <\/b>Sometimes a better understanding of the business rationale can lead to a better technical solution that reduces costs for implementation of core banking and maintenance while producing the same or similar business results.\n\u00a0\n2. If the proposed change is large both in terms of scope and complexity, are you able to determine if there is an option to roll out the change in steps? <b>Is there an MVP of your proposed change? <\/b>Sometimes, it might be possible to implement a less complex change quickly and evaluate the first business impact of that change before embarking on a complex, expensive change with unclear business benefits. If the business benefits of the initial change are positive then you can proceed with the more complex change with more confidence in a positive business outcome.This can help you evaluate if you\u2019re ready for a core banking implementation.\u00a0\n\u00a0\n3. If the proposed change is large in scope, can\u2019t be changed or simplified and does not fit well with existing system architecture,\u2028it might be a trigger to make adaptations and improvements to the system architecture. Bank technology evolves over time and sometimes recurrent difficulties in making changes hints that a broader restructuring of the system is needed to reduce maintenance costs and align with the development goals of the bank. <b>It is important to note that many next-generation core banking systems are designed with long-term development flexibility in mind<\/b>, supporting easy implementation of core banking and more complex banking products and offering a stable long-term solution for future development.\u00a0\n\u00a0\n<h2 style=\"font-family: 'Eina 01', sans-serif; color: #20323f;\">Additional challenges implementing a core banking system\u00a0<\/h2>\n<ul>\n<li><b>Planning and Defining the Scope<\/b><\/li>\n<\/ul>\nGetting core banking implementation right starts with a solid plan that matches the bank\u2019s goals. Without a clear scope, things can spiral\u2014costs can go up, goals may shift, and timelines can get thrown off.\n\u00a0\n<ul>\n<li><b>Managing Change and Training Staff<\/b><\/li>\n<\/ul>\nMoving to a new system can be tough for employees, leading to mistakes or slower processes. Make change management a priority by involving staff early, explaining the system\u2019s benefits, and providing ample training. Celebrating milestones can also go a long way in keeping spirits up and getting buy-in from everyone involved.\n\u00a0\n<ul>\n<li><b>Data Migration and System Compatibility<\/b><\/li>\n<\/ul>\nSmooth data migration is critical, as errors here can disrupt day-to-day banking operations. Clean and validate data before migration, and always have a backup plan. It\u2019s also key to pick a CBS solution that plays well with other tools the bank uses, like CRM or fraud detection systems, preferably using API-driven tech for easy integration.\n\u00a0\n<ul>\n<li><b>Testing and Pre-Launch Prep<\/b><\/li>\n<\/ul>\nThorough testing helps catch issues before going live. Use a phased testing approach, from smaller tests to full user testing, and bring in real users for feedback. Let customers know about any planned downtime and aim for low-traffic periods. Make sure customer support is ready to answer questions and help make the switch as smooth as possible.\n\u00a0\n<ul>\n<li><b>Ongoing Support and Security<\/b><\/li>\n<\/ul>\nAfter launch, continuous support is essential for handling issues, improving performance, and adjusting to new needs. Plan for post-launch support from your vendor and consider training an internal team for ongoing management.\u00a0\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p><p><b>Last thoughts before you start the change:<\/b><b><br \/><\/b><\/p>\n<p><b>\u00a0<\/b>After determining what needs to be done, the phase of designing how it could be done <b>requires answering the following questions:<\/b><\/p>\n<ul>\n<li>Does the core banking implementation require a standalone component or <b>is it better to modify the existing product<\/b>?<\/li>\n<li>If we need to modify the existing product does the change <b>impact one or several system components<\/b>?<\/li>\n<li><b>Which components of the system will be affected<\/b> by implementation of core banking?<\/li>\n<li>If our new functionality brings new dependencies into our product (for example, core banking implementation introduces a new data source), how can we provide the necessary support? <b>Do we have the required data already<\/b> within our system?\u00a0<\/li>\n<\/ul><p>Answering these questions provides a clear understanding of the scope of the changes, the impact on the system, and the resources required for successful implementation of core banking.\u00a0<\/p>\n<p>\u00a0<\/p>","slug":"implementation-core-banking","link":"https:\/\/vacuumlabs.com\/implementation-core-banking\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/11\/implementation_of_core_banking.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/11\/implementation_of_core_banking.webp","type":"article","video_url":"","topics":[{"name":"Engineering","slug":"engineering","color":"#ff1b17"},{"name":"Process","slug":"process","color":"#ff4a0a"},{"name":"Product","slug":"product","color":""}]},{"id":48662,"title":"The Untapped Potential of Digital Wealth Management","content":"\n<p><br>What can a forward-thinking bank do to stay ahead, keep their customers, and win new ones? Vacuumlabs has been active in the fintech industry for 12 years - the major opportunity we are seeing today is the growing demand for digital-first wealth management solutions. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is digital wealth management?<\/h2>\n\n\n\n<p><strong>Digital wealth management<\/strong> refers to the use of digital technologies, such as apps, to provide comprehensive financial planning and investment management services. These tools enhance the client experience by delivering personalized financial advice, managing portfolios, and tracking investments across multiple devices and platforms. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits of digital wealth management<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Boost client engagement, keeping them with your bank longer <\/li>\n\n\n\n<li>Automation and self-service tools<\/li>\n\n\n\n<li>Access to a wealth of new information and data<\/li>\n\n\n\n<li>Improve the performance of your clients' financial asset<\/li>\n\n\n\n<li>Overall a cost effective and modern solution<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Taking a look at investing data in the EU<\/h2>\n\n\n\n<p>Many traditional banks provide non-transparent and inflexible options - most of them mutual funds. With this gap in the market, people will go to fintechs that meet their needs. On top of that, investment in the EU market specifically lags behind the United States. This creates a perfect environment for building a digital wealth management platform. <br><br>Let\u2019s take a closer look at these gaps: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>15% of adults in the EU invest vs. 58% in the U.S. <\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/1600-something-2-1024x328.png\" alt=\"\" class=\"wp-image-48681\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The wealthtech market in Europe is expected to grow at a CAGR of 14.7% from 2021 to 2028, reaching a value of $39.74bn by 2028.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/1600-something-1-1024x380.png\" alt=\"\" class=\"wp-image-48682\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Banks are in a great position to take advantage of this untapped potential in digital wealth management by creating innovative user experiences<\/li>\n\n\n\n<li>In all of Europe, except Estonia, the share of household-held assets invested in equity is far below 50%. In the UK, that number is only 10.4%, 11.4% in Germany, and 22.2% in France. In the US, that share is around 37%, highlighting a significant difference in wealth management.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/1600-something-1024x411.png\" alt=\"\" class=\"wp-image-48683\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Overall, a minority of Europeans invest in the stock market. Data shows that only 33% of UK citizens and 15% of Germans do so, showing sensible differences compared to the 55% of Americans in 2021. However, especially in the last two years, the number of people investing in the stock market is slowly increasing, particularly among those under 30.<\/li>\n\n\n\n<li>The ETF market in Europe is primarily dominated by institutional investors, rendering it hardly accessible to retail investors. Only 20% of retail investors invest in ETFs, compared to 40% in the USA. This highlights a significant opportunity for retail-focused investment platforms, as ETFs are considered an excellent product for this market segment, offering lower fees compared to mutual funds and no commission fees bundled with distribution and advisory.<br><br>Read more of the study one the state of investing in the EU <a href=\"https:\/\/vacuumlabs.com\/wealth-management-innovation\/\">here<\/a>. <\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/1600-something-3-1024x328.png\" alt=\"\" class=\"wp-image-48684\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"> Why is digital wealth management important?<\/h2>\n\n\n\n<p>Overall, building a digital wealth management solution can be simple, yet transformative: a digital-first investing app designed specifically for retail customers. This can bridge the gap between antiquated mutual fund approaches and contemporary wealth management strategies.<br><br><strong>If you are curious to learn more, read the full guide on <\/strong><a href=\"https:\/\/vacuumlabs.com\/wealth-management-innovation\/\"><strong>wealthtech<\/strong> here<\/a>. <br><\/p>\n","slug":"digital-wealth-management","link":"https:\/\/vacuumlabs.com\/digital-wealth-management\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/2561x813-2.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/09\/2561x813-2.webp","type":"article","video_url":"","topics":[{"name":"Business","slug":"business","color":"#0a58ff"},{"name":"Product","slug":"product","color":""}]},{"id":48231,"title":"Future-Ready Family Banking","content":"[custom_post_topic_breadcrumb]<p><strong>Introducing family banking isn't just an upgrade to a service. It\u2019s a strategic advantage which allows banks to create unique customer experiences tailored to the needs of families.\u2028<\/strong><\/p><p>Banks offer a variety of products: current accounts, cards, loans, mortgages, savings, and term deposits. But do your customers truly understand how to leverage these banking tools effectively? Can they easily set up and use these products?<\/p><p>Our Family Banking concept ensures that they do. Get insights on how to offer clear, practical support for family finance management.\u00a0<\/p>\t\t\n\t\t\t<h3>Leave your email\nand get the free guide<\/h3>\t\t\n\t\t<p>By submitting this form you agree to the processing of your personal data according to our \u00a0<a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\n\t\t\t<h2>Take a peek inside<\/h2>\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDYsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzEyMTAucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDcsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzE2MDMucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDgsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzAucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"74e32fd5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNTIsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzEucG5nIiwic2xpZGVzaG93IjoiNzRlMzJmZDUifQ%3D%3D\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDYsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzEyMTAucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1210.png\" alt=\"1210\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDcsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzE2MDMucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/1603.png\" alt=\"1603\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNDgsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzAucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2570.png\" alt=\"2570\" \/><\/figure><\/a><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"535c91c4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDgyNTIsInVybCI6Imh0dHBzOlwvXC92YWN1dW1sYWJzLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMDdcLzI1NzEucG5nIiwic2xpZGVzaG93IjoiNTM1YzkxYzQifQ%3D%3D\" href=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\"><figure><img data-src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/2571.png\" alt=\"2571\" \/><\/figure><\/a>\t\t\t\n\t\t\t<h2>In this guide, you will find a short but insightful look into the modern Family Banking landscape. Here's what\u2019s inside:<\/h2>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"96\" height=\"96\" viewBox=\"0 0 96 96\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M41.4729 67.6167L75.7396 33.35C78.3429 30.7467 78.3429 26.5267 75.7396 23.9233L71.9996 20.18C69.3963 17.5767 65.1763 17.5767 62.5729 20.18L28.3029 54.45C27.8163 54.9367 27.4096 55.4967 27.0929 56.1067L18.3263 73.0933C16.8396 75.9767 19.9296 79.07 22.8129 77.5867L39.8096 68.8333C40.4263 68.5133 40.9863 68.1067 41.4729 67.6167Z\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M27.6992 55.3L40.6326 68.2334\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M67.9992 78H21.4658\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\n\t\t\t<h4>Outline of customer needs and what family banking can mean<\/h4>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"96\" height=\"96\" viewBox=\"0 0 96 96\" fill=\"none\"><path d=\"M40.5039 41.3533H54.6472V55.4967\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M54.667 41.3333L29.5837 66.4167C27.8237 68.1767 24.967 68.1767 23.207 66.4167V66.4167C18.7737 61.9833 16.277 55.97 16.2637 49.7V49.7C16.2637 45.6 17.057 41.5 18.6337 37.6433C20.187 33.8467 22.497 30.29 25.5803 27.21C31.1103 21.68 38.7503 18.26 47.187 18.26C55.6237 18.26 63.2637 21.68 68.7937 27.21C74.3237 32.74 77.7437 40.3767 77.7437 48.8167C77.7437 57.2533 74.3237 64.8933 68.7937 70.4233C63.2637 75.9533 55.627 79.3733 47.187 79.3733C43.897 79.3733 40.6137 78.8067 37.4637 77.7467\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\n\t\t\t<h4>Opportunities for growth and innovation<\/h4>\t\t\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"96\" height=\"96\" viewBox=\"0 0 96 96\" fill=\"none\"><path d=\"M32.9932 52.1684H63.0057\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M47.9994 52.1684V32.1601\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M58.0043 52.1684V38.8295\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M61.3386 78.0125L58.0039 64.6736\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M34.6611 78.0125L37.9959 64.6736\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M71.0928 64.6736H24.9069C21.0853 64.6736 17.9873 61.5756 17.9873 57.754V24.907C17.9873 21.0855 21.0853 17.9875 24.9069 17.9875H71.0894C72.9252 17.9866 74.686 18.7152 75.9844 20.013C77.2828 21.3108 78.0123 23.0713 78.0123 24.907V57.7507C78.0132 59.5865 77.2846 61.3473 75.9868 62.6457C74.689 63.9441 72.9285 64.6736 71.0928 64.6736Z\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M37.9955 52.1684V42.1642\" stroke=\"#E72076\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\n\t\t\t<h4>Concept visualizations and feature ideas<\/h4>\t\t\n\t\t\t<h2>Download the guide - no strings attached<\/h2>\t\t\n\t\t<p>By submitting this form you agree to the processing of your personal data according to our \u00a0<a href=\"https:\/\/vacuumlabs.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"534\" src=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1024x683.png\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1024x683.png 1024w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-300x200.png 300w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-768x512.png 768w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-1536x1024.png 1536w, https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/book_cover_mockup_06-2048x1365.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<h2>Related insights<\/h2>\t\t\n\t\t[related_posts]\t\t\n\t\t\t<a role=\"button\">\n\t\t\t\t\t\tSee all posts\n\t\t\t\t\t<\/a>","slug":"future-ready-family-banking","link":"https:\/\/vacuumlabs.com\/future-ready-family-banking\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/familybanking_byvacuumlabs_2.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/07\/familybanking_byvacuumlabs_2.webp","type":"whitepaper","video_url":"","topics":[{"name":"Business","slug":"business","color":"#0a58ff"},{"name":"Process","slug":"process","color":"#ff4a0a"}]},{"id":48110,"title":"4 Cases for AI - Empower Your Business Today","content":"\n<p><em><em><em>We explore 4 real world applications to inspire your next big move.<\/em><\/em><\/em><\/p>\n\n\n\n<p>Sometimes hype just isn\u2019t enough. We like to see proof-of-concept and tangible use cases for advancements in technology.<\/p>\n\n\n\n<p>This walkthrough showcases tried and tested AI use cases implemented for our clients and currently ongoing at Vacuumlabs. From roleplaying with AI to simulate customer interactions, to integrating AI for efficient communication management and complex transaction simulations, our experiences highlight the transformative power of AI in enhancing productivity and decision-making processes.<\/p>\n\n\n\n<p><strong>Let\u2019s dive right in:<\/strong> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Case #<strong>1 \ud83e\uddd1 Roleplay with AI<\/strong><\/strong><\/h2>\n\n\n\n<p>AI roleplaying transforms product development by simulating customer personas, allowing businesses to expand their testing sample size quickly and effectively. This innovative method enables virtual interviews and proposition testing with AI-generated personas, providing rapid, actionable insights. The approach streamlines the testing process, enhances product alignment with customer needs, and significantly improves market readiness.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our case:<\/strong><\/h3>\n\n\n\n<p>One of our clients was designing propositions for specific ages and life scenarios of their fintech product, we augmented the process with AI personas. The steps were simple: <\/p>\n\n\n\n<ul>\n<li>Multiple propositions were tested on AI personas with generated images and defined backstories.<\/li>\n\n\n\n<li>Customer interviews were conducted with AI individuals.<\/li>\n\n\n\n<li>This process can be repeated throughout the entire build process of the products, to test and retest features and how well they truly measure up to your audience.<br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Case #<strong><strong>2 \ud83c\udfe1 Understanding your world through Slack<\/strong><\/strong><\/h2>\n\n\n\n<p>By integrating Slack and Notion with OpenAI APIs, the system uses artificial intelligence to automate and optimize the handling of messages and document workflows. AI algorithms analyze content, prioritize tasks, and even respond to queries in real-time, reducing manual intervention and improving response efficiency across platforms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our case:<\/strong><\/h3>\n\n\n\n<p>Slack chat and Notion for internal docs are integral parts of our organization, so we connected these two with OpenAI APIs.<\/p>\n\n\n\n<ul>\n<li>Vacuumlabs back office team processes around 4,000 messages per year, averaging ten minutes per message.<\/li>\n\n\n\n<li>Through our AI implementation, we reduced the workload by a third.<\/li>\n\n\n\n<li>Almost 90% of answers were correct, but the wrong ones were the most tricky \u2013 consisting of multiple sources or requiring some additional knowledge about the user. That\u2019s why we incorporated the slack id (a unique employee id number) to obtain additional info about the user. This way we could assume the default office location, department and other basic information to provide more relevant results.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Case #<strong>3 \ud83e\udd1d Transaction simulator<\/strong><\/strong><\/h2>\n\n\n\n<p>AI large language models are pivotal in simulating real-world scenarios for application development, creating dynamic, data-driven environments that mimic actual user interactions and transactions.<\/p>\n\n\n\n<p>This technology allows developers to generate comprehensive test data and validate the functionality and feasibility of their prototypes more effectively. The ability to simulate complex life scenarios and transaction behaviors ensures that products are well-tuned to real-world conditions before launch, greatly enhancing reliability and user satisfaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our case:<\/strong><\/h3>\n\n\n\n<p>When developing applications for our clients, we often need sample and test data to build rapid prototypes and prove feasibility of our tech.<\/p>\n\n\n\n<ul>\n<li>AI Large Language models can be used to not only respond to your inputs. They can simulate the real world based on the data they receive.<\/li>\n\n\n\n<li>We built on the work done with roleplaying personas to simulate their lives and interactions with the world. You can then simulate real-world transaction data of your personas.<\/li>\n\n\n\n<li>This goes beyond just simple transaction data and can be used to simulate anything event based happening inside your organization.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Case #<strong>4  \ud83d\udc1d Customer support<\/strong><\/strong><\/h2>\n\n\n\n<p>AI can transform the way support requests are managed through the integration of artificial intelligence. Facing the challenge of processing thousands of client requests.<\/p>\n\n\n\n<p>This can significantly enhance customer support by automating responses to common inquiries, increasing efficiency and reducing response times. AI systems can analyze and process vast amounts of data instantly, offering personalized assistance based on customer history and preferences.<\/p>\n\n\n\n<p>Such an application of this technology also enables 24\/7 support capabilities, ensuring that customer needs are met at all times, regardless of human agent availability. By handling routine queries, AI frees up human agents to tackle more complex issues, ultimately improving overall customer satisfaction and operational effectiveness.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our case:<\/strong><br><\/h3>\n\n\n\n<p>Although we can\u2019t currently talk about our most exciting projects in the works, we can tell you that they are performing many tasks on the level of human customer support agents and improving with every iteration.<\/p>\n\n\n\n<p>Our <a href=\"https:\/\/vacuumlabs.com\/oasis-home\/\">Oasis AI<\/a> agent chatbots function like a bee colony where each bee is responsible for one domain and all responses to the client are processed and sent by the queen. Each agent (bee) has access to relevant information from the database, relevant documents, and retains a history in memory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The benefits and capabilities of AI optimization are clear<\/strong><\/h2>\n\n\n\n<p>These examples provide a valuable proof of concept for how AI can streamline business processes and slash costs. From crafting dynamic personas for customer roleplay to integrating AI with communication tools and simulating complex transactions, AI's versatility shines. Our AI integration journey has not only boosted efficiency but also opened new pathways for future business innovation.<\/p>\n\n\n\n[elementor-template id=\"48114\"]\n","slug":"4-cases-for-ai-empower-your-business-today","link":"https:\/\/vacuumlabs.com\/4-cases-for-ai-empower-your-business-today\/","image":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/05\/2561x813__1_-1.webp","imageUrl":"https:\/\/vacuumlabs.com\/wp-content\/uploads\/2024\/05\/2561x813__1_-1.webp","type":"article","video_url":"","topics":[{"name":"Business","slug":"business","color":"#0a58ff"},{"name":"Engineering","slug":"engineering","color":"#ff1b17"}]}];</script> <div data-elementor-type="popup" data-elementor-id="41159" class="elementor elementor-41159 elementor-location-popup" data-elementor-settings="{"entrance_animation":"fadeIn","exit_animation":"fadeIn","entrance_animation_duration":{"unit":"px","size":0.40000000000000002220446049250313080847263336181640625,"sizes":[]},"a11y_navigation":"yes","timing":[]}" data-elementor-post-type="elementor_library"> <section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-3290ae69 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="3290ae69" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c9b998e" data-id="4c9b998e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-22b5bc62 elementor-absolute elementor-view-default elementor-widget elementor-widget-icon" data-id="22b5bc62" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <a class="elementor-icon" href="#elementor-action%3Aaction%3Dpopup%3Aclose%26settings%3DeyJkb19ub3Rfc2hvd19hZ2FpbiI6IiJ9"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M18.2997 5.70875C17.9097 5.31875 17.2797 5.31875 16.8897 5.70875L11.9997 10.5888L7.10973 5.69875C6.71973 5.30875 6.08973 5.30875 5.69973 5.69875C5.30973 6.08875 5.30973 6.71875 5.69973 7.10875L10.5897 11.9988L5.69973 16.8887C5.30973 17.2787 5.30973 17.9087 5.69973 18.2987C6.08973 18.6887 6.71973 18.6887 7.10973 18.2987L11.9997 13.4087L16.8897 18.2987C17.2797 18.6887 17.9097 18.6887 18.2997 18.2987C18.6897 17.9087 18.6897 17.2787 18.2997 16.8887L13.4097 11.9988L18.2997 7.10875C18.6797 6.72875 18.6797 6.08875 18.2997 5.70875Z" fill="black"></path></svg> </a> </div> </div> <div class="elementor-element elementor-element-44dca4f elementor-widget elementor-widget-heading" data-id="44dca4f" data-element_type="widget" data-widget_type="heading.default"> <h1 class="elementor-heading-title elementor-size-default"><div>Let’s shape your ideas</div> <span>together</span></h1> </div> <div class="elementor-element elementor-element-e20ffaa elementor-widget elementor-widget-text-editor" data-id="e20ffaa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="ql-block" style="text-align: center;" data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b">No sales pitch or commitments. Just an honest talk to see if it’s a good fit <br />and build our cooperation from there.</div><div data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b"> </div><div data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b">You can also contact us via email <span style="color: #20323f;"><a style="color: #20323f;" href="mailto:contact@vacuumlabs.com">contact@vacuumlabs.com</a></span></div> </div> <div class="elementor-element elementor-element-1e74d4ff elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="1e74d4ff" data-element_type="widget" data-settings="{"step_next_label":"Next","step_previous_label":"Previous","button_width":"100","step_type":"number_text","step_icon_shape":"circle"}" data-widget_type="form.default"> <form class="elementor-form" method="post" name="Talk to expert popup"> <input type="hidden" name="post_id" value="41159"/> <input type="hidden" name="form_id" value="1e74d4ff"/> <input type="hidden" name="referer_title" value="Car subscription software and application - Vacuumlabs" /> <input type="hidden" name="queried_id" value="48825"/> <div class="elementor-form-fields-wrapper elementor-labels-"> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_f6e62ad elementor-col-50 elementor-field-required"> <label for="form-field-field_f6e62ad" class="elementor-field-label elementor-screen-only"> Name </label> <input size="1" type="text" name="form_fields[field_f6e62ad]" id="form-field-field_f6e62ad" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Name" required="required"> </div> <div class="elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company_name elementor-col-50 elementor-field-required"> <label for="form-field-company_name" class="elementor-field-label elementor-screen-only"> Company name </label> <input size="1" type="text" name="form_fields[company_name]" id="form-field-company_name" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Company name" required="required"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required"> <label for="form-field-email" class="elementor-field-label elementor-screen-only"> Email </label> <input size="1" type="email" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Email" required="required"> </div> <div class="elementor-field-type-text"> <input size="1" type="text" name="form_fields[city]" id="form-field-city" class="elementor-field elementor-size-sm " style="display:none !important;"> </div> <div class="elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100"> <label for="form-field-message" class="elementor-field-label elementor-screen-only"> How can we help? </label> <textarea class="elementor-field-textual elementor-field elementor-size-sm" name="form_fields[message]" id="form-field-message" rows="4" placeholder="Tell us about your idea (optional)"></textarea> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-field_eb5eae1 elementor-col-100"> <input size="1" type="hidden" name="form_fields[field_eb5eae1]" id="form-field-field_eb5eae1" class="elementor-field elementor-size-sm elementor-field-textual" value="The Future of Mobility Financing with a Car Subscription Application"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_074c24c elementor-col-100 recaptcha_v3-bottomright"> <div class="elementor-field" id="form-field-field_074c24c"><div class="elementor-g-recaptcha" data-sitekey="6LfLZvolAAAAAP54-1yO9jaE4bvaYchHH2E1crgk" data-type="v3" data-action="Form" data-badge="bottomright" data-size="invisible"></div></div> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_source elementor-col-100"> <input size="1" type="hidden" name="form_fields[utm_source]" id="form-field-utm_source" class="elementor-field elementor-size-sm elementor-field-textual"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_medium elementor-col-100"> <input size="1" type="hidden" name="form_fields[utm_medium]" id="form-field-utm_medium" class="elementor-field elementor-size-sm elementor-field-textual"> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_campaign elementor-col-100"> <input size="1" type="hidden" name="form_fields[utm_campaign]" id="form-field-utm_campaign" class="elementor-field elementor-size-sm elementor-field-textual"> </div> <div class="elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons"> <button class="elementor-button elementor-size-sm" type="submit"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Submit</span> </span> </button> </div> </div> </form> </div> </div> </div> </div> </section> <section data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-section elementor-top-section elementor-element elementor-element-199bed68 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="199bed68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5627e5ec" data-id="5627e5ec" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73b52077 elementor-widget elementor-widget-text-editor" data-id="73b52077" 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data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fa00ca8" data-id="1fa00ca8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0b49d91 elementor-absolute elementor-view-default elementor-widget elementor-widget-icon" data-id="0b49d91" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <a class="elementor-icon" href="#elementor-action%3Aaction%3Dpopup%3Aclose%26settings%3DeyJkb19ub3Rfc2hvd19hZ2FpbiI6IiJ9"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M18.2997 5.70875C17.9097 5.31875 17.2797 5.31875 16.8897 5.70875L11.9997 10.5888L7.10973 5.69875C6.71973 5.30875 6.08973 5.30875 5.69973 5.69875C5.30973 6.08875 5.30973 6.71875 5.69973 7.10875L10.5897 11.9988L5.69973 16.8887C5.30973 17.2787 5.30973 17.9087 5.69973 18.2987C6.08973 18.6887 6.71973 18.6887 7.10973 18.2987L11.9997 13.4087L16.8897 18.2987C17.2797 18.6887 17.9097 18.6887 18.2997 18.2987C18.6897 17.9087 18.6897 17.2787 18.2997 16.8887L13.4097 11.9988L18.2997 7.10875C18.6797 6.72875 18.6797 6.08875 18.2997 5.70875Z" fill="black"></path></svg> </a> </div> </div> <div class="elementor-element elementor-element-6dd2c85 elementor-widget elementor-widget-heading" data-id="6dd2c85" data-element_type="widget" data-widget_type="heading.default"> <h1 class="elementor-heading-title elementor-size-default"><div>Let’s shape your ideas</div> <span>together</span></h1> </div> <div class="elementor-element elementor-element-5a160bd elementor-widget elementor-widget-text-editor" data-id="5a160bd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="ql-block" style="text-align: center;" data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b">No sales pitch or commitments. Just an honest talk to see if it’s a good fit <br />and build our cooperation from there.</div><div data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b"> </div><div data-block-id="block-31832723-458b-4fad-bfca-6aca47e53b5b">You can also contact us via email <span style="color: #20323f;"><a style="color: #20323f;" href="mailto:contact@vacuumlabs.com">contact@vacuumlabs.com</a></span></div> </div> <div class="elementor-element elementor-element-64ace247 elementor-button-align-stretch elementor-widget elementor-widget-form" data-id="64ace247" data-element_type="widget" data-settings="{"step_next_label":"Next","step_previous_label":"Previous","button_width":"100","step_type":"number_text","step_icon_shape":"circle"}" data-widget_type="form.default"> <form class="elementor-form" method="post" name="Contact us popup"> <input type="hidden" name="post_id" value="39123"/> <input type="hidden" name="form_id" value="64ace247"/> <input type="hidden" name="referer_title" value="Car 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class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Company name" required="required"> </div> <div class="elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required"> <label for="form-field-email" class="elementor-field-label elementor-screen-only"> Email </label> <input size="1" type="email" name="form_fields[email]" id="form-field-email" class="elementor-field elementor-size-sm elementor-field-textual" placeholder="Email" required="required"> </div> <div class="elementor-field-type-text"> <input size="1" type="text" name="form_fields[city]" id="form-field-city" class="elementor-field elementor-size-sm " style="display:none !important;"> </div> <div class="elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100"> <label for="form-field-message" class="elementor-field-label elementor-screen-only"> How can we help? </label> <textarea class="elementor-field-textual elementor-field elementor-size-sm" name="form_fields[message]" id="form-field-message" rows="4" placeholder="Tell us about your idea (optional)"></textarea> </div> <div class="elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-field_eb5eae1 elementor-col-100"> <input size="1" type="hidden" name="form_fields[field_eb5eae1]" id="form-field-field_eb5eae1" class="elementor-field elementor-size-sm elementor-field-textual" value="The Future of Mobility Financing with a Car Subscription Application"> </div> <div class="elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_73a5ad3 elementor-col-100 recaptcha_v3-bottomright"> <div class="elementor-field" id="form-field-field_73a5ad3"><div class="elementor-g-recaptcha" data-sitekey="6LfLZvolAAAAAP54-1yO9jaE4bvaYchHH2E1crgk" data-type="v3" data-action="Form" data-badge="bottomright" data-size="invisible"></div></div> 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data-id="ff10e38" data-element_type="container"> <div class="elementor-element elementor-element-9c4671e elementor-view-default elementor-widget elementor-widget-icon" data-id="9c4671e" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M4.22 10.8901V20.8901" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.78 10.8901V20.8901" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M14.222 20.8891V16.4451C14.222 15.2181 13.227 14.2231 12 14.2231C10.773 14.2231 9.778 15.2181 9.778 16.4451V20.8891" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M2 20.8901H22" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M4.301 10.8888C2.603 10.8768 1.496 9.19584 2.232 7.74684L3.947 4.36984C4.338 3.59984 5.16 3.11084 6.062 3.11084H17.938C18.84 3.11084 19.662 3.59984 20.053 4.36984L21.769 7.74684C22.505 9.19584 21.398 10.8768 19.7 10.8888C18.283 10.8888 17.134 9.92084 17.134 8.72584V8.67784C17.134 9.89884 15.985 10.8888 14.568 10.8888C13.151 10.8888 12.002 9.89884 12.002 8.67784C12.002 9.89884 10.853 10.8888 9.436 10.8888C8.019 10.8888 6.87 9.89884 6.87 8.67784V8.72584C6.867 9.92084 5.718 10.8888 4.301 10.8888Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-f27d6d2 elementor-widget elementor-widget-heading" data-id="f27d6d2" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Retail Banking</p> </div> </div> <div class="elementor-element elementor-element-a68ea59 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="a68ea59" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-a68ea59" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53561"><a href="https://vacuumlabs.com/digital-lending-products/" class="elementor-item">Digital lending products</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53311"><a href="https://vacuumlabs.com/mobile-app-development/" class="elementor-item">Mobile apps</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53312"><a href="https://vacuumlabs.com/super-apps/" class="elementor-item">Super apps</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54104"><a href="https://vacuumlabs.com/wealth-management-solutions/" class="elementor-item">Wealth management</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-a68ea59" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53561"><a href="https://vacuumlabs.com/digital-lending-products/" class="elementor-item" tabindex="-1">Digital lending products</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53311"><a href="https://vacuumlabs.com/mobile-app-development/" class="elementor-item" tabindex="-1">Mobile apps</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53312"><a href="https://vacuumlabs.com/super-apps/" class="elementor-item" tabindex="-1">Super apps</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54104"><a href="https://vacuumlabs.com/wealth-management-solutions/" class="elementor-item" tabindex="-1">Wealth management</a></li> </ul> </nav> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-4b43ce3 e-con-full e-flex e-con e-child" data-id="4b43ce3" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-be3490a e-con-full e-flex e-con e-child" data-id="be3490a" data-element_type="container"> <div class="elementor-element elementor-element-f816141 elementor-view-default elementor-widget elementor-widget-icon" data-id="f816141" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="25" height="24" viewBox="0 0 25 24" fill="none"><path d="M22.3375 21.0036H2.32915" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.8294 18.0024V21.0037" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><rect x="17.3354" y="10.9995" width="5.00208" height="7.00292" rx="2.5" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></rect><path fill-rule="evenodd" clip-rule="evenodd" d="M9.33205 3.99658H11.3329C11.8854 3.99658 12.3333 4.44448 12.3333 4.997V6.99783H8.33163V4.997C8.33163 4.44448 8.77954 3.99658 9.33205 3.99658Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.3325 1.99609V3.99693" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M6.33081 21.0039V7.99846C6.33081 7.44595 6.77871 6.99805 7.33123 6.99805H13.3337C13.8862 6.99805 14.3341 7.44595 14.3341 7.99846V21.0039" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.83185 16.0017H11.8331" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.83185 13.0007H11.8331" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.83185 9.99923H11.8331" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.3325 19.5034V21.004" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M6.33081 13.0005H4.32998C3.77746 13.0005 3.32956 13.4484 3.32956 14.0009V21.0038" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-77affc6 elementor-widget elementor-widget-heading" data-id="77affc6" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">B2B Banking</p> </div> </div> <div class="elementor-element elementor-element-7afd15e elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="7afd15e" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-7afd15e" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53560"><a href="https://vacuumlabs.com/loan-solutions-services/" class="elementor-item">Digital lending management</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53308"><a href="https://vacuumlabs.com/fraud-detection/" class="elementor-item">Fraud detection</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53559"><a href="https://vacuumlabs.com/kyb-solutions/" class="elementor-item">KYB solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53309"><a href="https://vacuumlabs.com/product-innovation/" class="elementor-item">Product innovation</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-7afd15e" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53560"><a href="https://vacuumlabs.com/loan-solutions-services/" class="elementor-item" tabindex="-1">Digital lending management</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53308"><a href="https://vacuumlabs.com/fraud-detection/" class="elementor-item" tabindex="-1">Fraud detection</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53559"><a href="https://vacuumlabs.com/kyb-solutions/" class="elementor-item" tabindex="-1">KYB solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53309"><a href="https://vacuumlabs.com/product-innovation/" class="elementor-item" tabindex="-1">Product innovation</a></li> </ul> </nav> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-d63ce3b e-con-full e-flex e-con e-child" data-id="d63ce3b" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-df1608e e-con-full e-flex e-con e-child" data-id="df1608e" data-element_type="container"> <div class="elementor-element elementor-element-3587f67 elementor-view-default elementor-widget elementor-widget-icon" data-id="3587f67" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="25" height="24" viewBox="0 0 25 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M18.5999 21.885L15.8836 20.3329C15.6015 20.1716 15.4274 19.8716 15.4274 19.5467V16.4585C15.4274 16.1336 15.6015 15.8336 15.8836 15.6724L18.5999 14.1203C18.8782 13.9612 19.2199 13.9612 19.4983 14.1203L22.2145 15.6724C22.4966 15.8336 22.6707 16.1336 22.6707 16.4585V19.5467C22.6707 19.8716 22.4966 20.1716 22.2145 20.3329L19.4983 21.885C19.2199 22.044 18.8782 22.044 18.5999 21.885Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M15.5502 16.0034L19.0491 18.0028" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M22.548 16.0034L19.0491 18.0028" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.0491 18.0024V22.0026" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M12.6666 21.0031C7.69434 21.0028 3.6637 16.9718 3.66388 11.9995C3.66406 7.02721 7.695 2.99658 12.6673 2.99658C17.6396 2.99658 21.6704 7.02754 21.6704 11.9998" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M4.17609 8.99874H21.0901" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M4.17706 15.0007H12.6666" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.6684 11.9996C16.6759 9.20481 15.9267 6.46011 14.5004 4.05671C14.1229 3.40084 13.4239 2.99658 12.6671 2.99658C11.9104 2.99658 11.2113 3.40084 10.8339 4.05671C7.94267 8.95766 7.94267 15.0425 10.8339 19.9434C11.213 20.598 11.9113 21.0018 12.6676 21.0038" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-b89df2a elementor-widget elementor-widget-heading" data-id="b89df2a" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Fintech and Neobanks</p> </div> </div> <div class="elementor-element elementor-element-2a00834 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="2a00834" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-2a00834" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53313"><a href="https://vacuumlabs.com/end-to-end-greenfield-solutions/" class="elementor-item">End-to-end greenfield solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53310"><a href="https://vacuumlabs.com/fintech-engineering/" class="elementor-item">Fintech engineering</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-2a00834" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53313"><a href="https://vacuumlabs.com/end-to-end-greenfield-solutions/" class="elementor-item" tabindex="-1">End-to-end greenfield solutions</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53310"><a href="https://vacuumlabs.com/fintech-engineering/" class="elementor-item" tabindex="-1">Fintech engineering</a></li> </ul> </nav> </div> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-10da7b0 e-con-full e-flex e-con e-child" data-id="10da7b0" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1120" class="elementor-element elementor-element-29eba02 e-con-full e-flex e-con e-child" data-id="29eba02" data-element_type="container"> <div class="elementor-element elementor-element-ba5bd90 elementor-view-default elementor-widget elementor-widget-icon" data-id="ba5bd90" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M13.2504 10.4995H15.7515C16.0277 10.4995 16.2517 10.7235 16.2517 10.9997V16.0018C16.2517 16.2781 16.0277 16.502 15.7515 16.502H13.2504" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.2492 16.5022H7.74813C7.47188 16.5022 7.24792 16.2782 7.24792 16.0019V13.0007C7.24792 12.7244 7.47188 12.5005 7.74813 12.5005H10.2492" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M13.2505 16.5018H10.2492V7.99826C10.2492 7.722 10.4732 7.49805 10.7494 7.49805H12.7502C13.0265 7.49805 13.2505 7.722 13.2505 7.99826V16.5018Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><rect x="2.89612" y="2.99756" width="18.0075" height="18.0075" rx="5" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></rect></svg> </div> </div> </div> <div class="elementor-element elementor-element-765a65c elementor-widget elementor-widget-heading" data-id="765a65c" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Wealthtech</p> </div> </div> <div class="elementor-element elementor-element-224b29d elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="224b29d" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-224b29d" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53563"><a href="https://vacuumlabs.com/trading-and-investment/" class="elementor-item">Trading and investment</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53576"><a href="https://vacuumlabs.com/portfolio-management/" class="elementor-item">Portfolio management</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-224b29d" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53563"><a href="https://vacuumlabs.com/trading-and-investment/" class="elementor-item" tabindex="-1">Trading and investment</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53576"><a href="https://vacuumlabs.com/portfolio-management/" class="elementor-item" tabindex="-1">Portfolio management</a></li> </ul> </nav> </div> </div> </div> </div> </details> <details id="e-n-accordion-item-1121" class="e-n-accordion-item" > <summary class="e-n-accordion-item-title" data-accordion-index="2" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1121" > <span class='e-n-accordion-item-title-header'><div class="e-n-accordion-item-title-text"> Services </div></span> <span class='e-n-accordion-item-title-icon'> <span class='e-opened' ><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M8 10L12 14L16 10" stroke="#20323F" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></span> <span class='e-closed'><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M8 10L12 14L16 10" stroke="#20323F" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></span> </span> </summary> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1121" class="elementor-element elementor-element-a644625 e-con-full e-flex e-con e-child" data-id="a644625" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1121" class="elementor-element elementor-element-41f715d e-con-full e-flex e-con e-child" data-id="41f715d" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1121" class="elementor-element elementor-element-f0a6011 e-con-full e-flex e-con e-child" data-id="f0a6011" data-element_type="container"> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1121" class="elementor-element elementor-element-6f85cfb e-con-full e-flex e-con e-child" data-id="6f85cfb" data-element_type="container"> <div class="elementor-element elementor-element-b105785 elementor-view-default elementor-widget elementor-widget-icon" data-id="b105785" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M19.1209 14.879C20.4179 16.176 20.2789 18.367 18.7029 19.472C17.6999 20.175 16.2999 20.175 15.2969 19.472C13.7209 18.366 13.5809 16.176 14.8789 14.879C16.0499 13.707 17.9499 13.707 19.1209 14.879" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.1211 19.1211L21.0001 21.0001" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M8 10H5C3.895 10 3 9.105 3 8V5C3 3.895 3.895 3 5 3H8C9.105 3 10 3.895 10 5V8C10 9.105 9.105 10 8 10Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M19 10H16C14.895 10 14 9.105 14 8V5C14 3.895 14.895 3 16 3H19C20.105 3 21 3.895 21 5V8C21 9.105 20.105 10 19 10Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M8 21H5C3.895 21 3 20.105 3 19V16C3 14.895 3.895 14 5 14H8C9.105 14 10 14.895 10 16V19C10 20.105 9.105 21 8 21Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-ea8f2e6 elementor-widget elementor-widget-heading" data-id="ea8f2e6" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Product</p> </div> </div> <div class="elementor-element elementor-element-e86ae36 elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="e86ae36" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-e86ae36" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53318"><a href="https://vacuumlabs.com/product-innovation/" class="elementor-item">Product innovation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53968"><a href="https://vacuumlabs.com/product-strategy/" class="elementor-item">Product strategy</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-49496"><a href="https://vacuumlabs.com/spark/" class="elementor-item">Spark: Product discovery</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-e86ae36" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53318"><a href="https://vacuumlabs.com/product-innovation/" 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</div> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1121" class="elementor-element elementor-element-286bfd8 e-con-full e-flex e-con e-child" data-id="286bfd8" data-element_type="container"> <div class="elementor-element elementor-element-84cbc2a elementor-view-default elementor-widget elementor-widget-icon" data-id="84cbc2a" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M12 11.79V21.99" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3.27405 6.89795L12 11.7899L20.718 6.90195" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M4.009 6.16997L10.884 2.25497C11.49 1.90997 12.232 1.90497 12.842 2.24197L19.967 6.17497C20.604 6.52597 21 7.19597 21 7.92297V15.961C21 16.675 20.618 17.335 19.999 17.691L12.999 21.724C12.381 22.08 11.619 22.08 11 21.724L4 17.691C3.382 17.335 3 16.675 3 15.961V7.90497C3 7.18797 3.385 6.52497 4.009 6.16997Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3 11.9302L7.5 14.4532V19.7082" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.5 19.7082V14.4532L21 11.9302" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.465 4.24115L12 6.74415L7.46497 4.20215" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-37aac53 elementor-widget elementor-widget-heading" data-id="37aac53" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Blockchain</p> </div> </div> <div class="elementor-element elementor-element-43477de elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu" data-id="43477de" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<i class=\"\"><\/i>","library":""}}" data-widget_type="nav-menu.default"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-43477de" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53558"><a href="https://vacuumlabs.com/blockchain-adoption/" class="elementor-item">Blockchain adoption</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-49528"><a href="https://vacuumlabs.com/blockchain/" class="elementor-item">Blockchain consultation</a></li> <li class="menu-item menu-item-type-post_type 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</div> </details> <details id="e-n-accordion-item-1122" class="e-n-accordion-item" > <summary class="e-n-accordion-item-title" data-accordion-index="3" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1122" > <span class='e-n-accordion-item-title-header'><div class="e-n-accordion-item-title-text"> Insights </div></span> <span class='e-n-accordion-item-title-icon'> <span class='e-opened' ><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M8 10L12 14L16 10" stroke="#20323F" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></span> <span class='e-closed'><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M8 10L12 14L16 10" stroke="#20323F" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></span> </span> </summary> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" 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href="https://vacuumlabs.com/partnerships/"> <div class="elementor-element elementor-element-ed736ef elementor-view-default elementor-widget elementor-widget-icon" data-id="ed736ef" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M2.99658 15.7519H5.33155C5.68532 15.7521 6.02468 15.6117 6.27495 15.3617V15.3617C6.52499 15.1114 6.66534 14.7721 6.66511 14.4183V9.08209C6.66534 8.72832 6.52499 8.38896 6.27495 8.1387V8.1387C6.02468 7.88866 5.68532 7.74831 5.33155 7.74854H3.00358" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M20.997 7.74854H18.67C18.3162 7.74831 17.9769 7.88866 17.7266 8.1387V8.1387C17.4766 8.38896 17.3362 8.72832 17.3364 9.08209V14.4183C17.3362 14.7721 17.4766 15.1114 17.7266 15.3617V15.3617C17.9769 15.6117 18.3162 15.7521 18.67 15.7519H20.997" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><rect x="2.99658" y="2.99658" width="18.0075" height="18.0075" rx="5" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></rect><path d="M17.3565 14.6484H16.4961C16.2099 14.6482 15.9271 14.7096 15.6668 14.8285L11.458 16.7453" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.6446 8.66655C10.1385 8.36513 9.52482 8.30358 8.96893 8.49848L6.66797 9.32782" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M17.4965 8.43457L14.6193 7.16804C14.0027 6.89668 13.291 6.95383 12.7255 7.32011L10.1145 9.01181C9.72206 9.26613 9.47 9.68822 9.43219 10.1543C9.39438 10.6204 9.57511 11.0776 9.92137 11.3918V11.3918C10.3708 11.7988 11.0204 11.897 11.5701 11.6409L13.1267 10.9146" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M13.1268 10.9136L13.9171 11.6309C14.3344 12.0089 14.573 12.5452 14.5746 13.1082C14.5761 13.6712 14.3403 14.2088 13.9251 14.5891L11.9073 16.4359C11.1456 17.133 9.97849 17.1361 9.21318 16.4429L7.82661 15.1854C7.4973 14.8926 7.08057 14.7168 6.64111 14.6851" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-c993a10 elementor-widget elementor-widget-heading" data-id="c993a10" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Partnerships</p> </div> <div class="elementor-element elementor-element-b4c6d92 elementor-view-default elementor-widget elementor-widget-icon" data-id="b4c6d92" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M10 16L14 12L10 8" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> </a> <a data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-2490fab e-con-full single_link e-flex e-con e-child" data-id="2490fab" data-element_type="container" href="https://vacuumlabs.com/press-and-media/"> <div class="elementor-element elementor-element-9e3e601 elementor-view-default elementor-widget elementor-widget-icon" data-id="9e3e601" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M16.9078 9.59597C16.5188 7.96756 14.9974 6.8685 13.3292 7.01093C11.6611 7.15335 10.348 8.49443 10.2407 10.1652C10.2344 10.3094 10.2898 10.4494 10.393 10.5503L13.4558 13.6142C13.5568 13.7177 13.6975 13.7728 13.8419 13.7654C14.8376 13.6996 15.7534 13.1976 16.3446 12.3937C16.9357 11.5898 17.1418 10.566 16.9078 9.59597V9.59597Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10.4273 10.585L7.19932 14.8555C6.89986 15.2517 6.93834 15.808 7.28951 16.1592L7.84084 16.7105C8.19208 17.0618 8.74858 17.1002 9.14477 16.8005L13.4142 13.5711" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><circle cx="12.0003" cy="12.0003" r="9.00375" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></circle></svg> </div> </div> </div> <div class="elementor-element elementor-element-7e044b8 elementor-widget elementor-widget-heading" data-id="7e044b8" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Press Releases</p> </div> <div class="elementor-element elementor-element-8bf370d elementor-view-default elementor-widget elementor-widget-icon" data-id="8bf370d" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M10 16L14 12L10 8" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> </a> </div> <div data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1123" class="elementor-element elementor-element-56ba6f3 e-con-full e-flex e-con e-child" data-id="56ba6f3" data-element_type="container"> <a data-particle_enable="false" data-particle-mobile-disabled="false" class="elementor-element elementor-element-c6ffdda e-con-full single_link e-flex e-con e-child" data-id="c6ffdda" data-element_type="container" href="https://vacuumlabs.com/about/"> <div class="elementor-element 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21.0041Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M12.0412 5.87272C12.0081 5.8726 11.9763 5.88577 11.953 5.90927C11.9297 5.93278 11.9168 5.96466 11.9172 5.99777C11.9172 6.04844 11.9477 6.0941 11.9946 6.11339C12.0414 6.13269 12.0953 6.12181 12.131 6.08583C12.1667 6.04986 12.1771 5.99591 12.1574 5.94922C12.1378 5.90252 12.0919 5.87231 12.0412 5.87272" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M7.99854 9.99923H16.0019" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M13.0006 16.0017H7.99854" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M7.99854 13.0007H16.0019" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> <div class="elementor-element elementor-element-6d441b9 elementor-widget elementor-widget-heading" data-id="6d441b9" data-element_type="widget" data-widget_type="heading.default"> <p class="elementor-heading-title elementor-size-default">Billing Info</p> </div> <div class="elementor-element elementor-element-4bf4baa elementor-view-default elementor-widget elementor-widget-icon" data-id="4bf4baa" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M10 16L14 12L10 8" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> </div> </div> </div> </a> <a data-particle_enable="false" data-particle-mobile-disabled="false" role="region" aria-labelledby="e-n-accordion-item-1123" class="elementor-element elementor-element-c9d9b7d e-con-full single_link e-flex e-con e-child" data-id="c9d9b7d" data-element_type="container" href="/contacts/#locations"> <div class="elementor-element elementor-element-3aff037 elementor-view-default elementor-widget elementor-widget-icon" data-id="3aff037" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.679 9.703L16 8L14.321 14.297L8 16L9.679 9.703Z" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M18.3639 5.63604C21.8787 9.15076 21.8787 14.8492 18.3639 18.3639C14.8492 21.8787 9.15074 21.8787 5.63604 18.3639C2.12132 14.8492 2.12132 9.15074 5.63604 5.63604C9.15076 2.12132 14.8492 2.12132 18.3639 5.63604" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M14.3202 14.3002L9.68018 9.7002" stroke="#E72076" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg> 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