Cookie notice - About HSBC

<!DOCTYPE html>     <html class="gt-ie9 no-js" lang="en-GB" > <head> <meta charset="UTF-8">  <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320">  <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1.0"> <title>Cookie notice - About HSBC | HSBC in the UK</title> <meta name="description" content="Cookie notice of HBSC in your country." /> <meta name="keywords" content="cookie notice, hsbc cookies, why hsbc uses cookies" /> <link rel="canonical" href="https://www.about.hsbc.co.uk/cookie-notice" /> <link rel="apple-touch-icon" href="/assets/pws171/images/touchicon/HSBC_touch-icon.png"> <link rel="apple-touch-icon-precomposed" href="/assets/pws171/images/touchicon/HSBC_touch-icon.png"> <link rel="icon" type="image/png" href="/-/media/pws171/StarterKit/Favicons/hsbc.png"> <link href="/Assets/PWS171/stylesheets/application.css?v=96.0.0.0" media="all" rel="stylesheet" />  <link 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last_word_connector: ', and ' }, filter_select: { label: '', status: '' }, links: { opens_in_new_window: 'Opens in new window' } }; HSBC.ExceptionUrls = []; HSBC.ExternalLinkNewWindow = 'False' === 'True'; HSBC.InternalLinkNewWindow = 'False' === 'True'; </script>   </head> <body> <div class="site-wrapper site-wrapper__header-variant"> <style id="antiClickjack"> body { display: none !important; } </style> <script type="text/javascript"> var allowedURIs = [] if (self === top || allowedURIs.indexOf(document.referrer) > -1) { var antiClickjack = document.getElementById("antiClickjack"); antiClickjack.parentNode.removeChild(antiClickjack); } else { top.location = self.location; } </script>  <div role="menubar" class="nav-tray"> <div class="nav-tray__view nav-tray__default-view"> <div class="nav-tray__top-bar"> <form action="/search" method="GET" class="nav-tray__search-form" role="search"> <i class="icon" aria-hidden="true"></i> <label for="search-mobile" class="a11y">Search</label> <input id="search-mobile" type="text" name="query" class="nav-tray__search-input" placeholder="Search" /> </form> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items"> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-1" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> HSBC UK </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-2" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> News and media </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-3" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> Management team </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-4" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> History </a> </li> </ul>  <ul class="nav-tray__items nav-tray__items--secondary nav-tray__items--bordered"> </ul>  <ul class="nav-tray__items nav-tray__items--secondary nav-tray__items--bordered"> </ul> <ul class="nav-tray__items nav-tray__items--tertiary"> <li class="nav-tray__item"> <a href="https://www.hsbc.co.uk/" class="divisions-nav__link" > <span class="nav-tray__link">Personal</span> </a> </li> <li class="nav-tray__item"> <a href="https://www.business.hsbc.uk/en-gb" class="divisions-nav__link" > <span class="nav-tray__link">Business</span> </a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-1" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >HSBC UK</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/hsbc-uk" class="nav-tray__link nav-tray__link--overview" >HSBC UK</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/postcode-lending-data" class="nav-tray__link" >Postcode lending data</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/inclusion-and-diversity" class="nav-tray__link" >Inclusion and Diversity</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/working-with-fintechs" class="nav-tray__link" >Working with fintechs</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/regulated-covered-bond-programme" class="nav-tray__link" >Regulated Covered Bond Programme</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-2" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >News and media</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/news-and-media" class="nav-tray__link nav-tray__link--overview" >News and media</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-3" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >Management team</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/management-team" class="nav-tray__link nav-tray__link--overview" >Management team</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-4" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >History</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/history-timeline" class="nav-tray__link nav-tray__link--overview" >History</a> </li> </ul> </div> </div> </div>   <div role="menubar" class="nav-tray"> <div class="nav-tray__view nav-tray__default-view"> <div class="nav-tray__top-bar"> <form action="/search" method="GET" class="nav-tray__search-form" role="search"> <i class="icon" aria-hidden="true"></i> <label for="search-mobile" class="a11y">Search</label> <input id="search-mobile" type="text" name="query" class="nav-tray__search-input" placeholder="Search" /> </form> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items"> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-1" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> HSBC UK </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-2" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> News and media </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-3" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> Management team </a> </li> <li role="menuitem" class="nav-tray__item"> <a href="#nav-tray-sub-view-4" class="nav-tray__link nav-tray__link--primary nav-tray__link--has-sub-links"> History </a> </li> </ul>  <ul class="nav-tray__items nav-tray__items--secondary nav-tray__items--bordered"> </ul>  <ul class="nav-tray__items nav-tray__items--secondary nav-tray__items--bordered"> </ul> <ul class="nav-tray__items nav-tray__items--tertiary"> <li class="nav-tray__item"> <a href="https://www.hsbc.co.uk/" class="divisions-nav__link" > <span class="nav-tray__link">Personal</span> </a> </li> <li class="nav-tray__item"> <a href="https://www.business.hsbc.uk/en-gb" class="divisions-nav__link" > <span class="nav-tray__link">Business</span> </a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-1" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >HSBC UK</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/hsbc-uk" class="nav-tray__link nav-tray__link--overview" >HSBC UK</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/postcode-lending-data" class="nav-tray__link" >Postcode lending data</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/inclusion-and-diversity" class="nav-tray__link" >Inclusion and Diversity</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/working-with-fintechs" class="nav-tray__link" >Working with fintechs</a> </li> <li class="nav-tray__item"> <a href="/hsbc-uk/regulated-covered-bond-programme" class="nav-tray__link" >Regulated Covered Bond Programme</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-2" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >News and media</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/news-and-media" class="nav-tray__link nav-tray__link--overview" >News and media</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-3" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >Management team</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/management-team" class="nav-tray__link nav-tray__link--overview" >Management team</a> </li> </ul> </div> </div> <div id="nav-tray-sub-view-4" class="nav-tray__view nav-tray__sub-view"> <div class="nav-tray__top-bar"> <span class="nav-tray__sub-heading" >History</span> <a href="#" class="nav-tray__back-button"><i class="icon" aria-hidden="true"></i></a> </div> <div class="nav-tray__items-container"> <ul class="nav-tray__items nav-tray__items--sub-level3"> <li class="nav-tray__item"> <a href="/history-timeline" class="nav-tray__link nav-tray__link--overview" >History</a> </li> </ul> </div> </div> </div>  <div class="page-wrapper"> <script> HSBC.PAGE.z_pgType=""; </script>  <div class="header header--shrunk" id="header" data-shrink-header="false"> <div class="skip-links"> <div class="skip-links__inner"> <ul class="skip-links__list"> <li class="skip-links__list-item">Skip to:</li> <li class="skip-links__list-item"><a href="#page">Main content</a></li> <li class="skip-links__list-item"><a href="#language-select-link">Language selector</a></li> </ul> </div> </div> <div class="header__secondary"> <div class="header__container"> <ul class="divisions-nav"> <li> <a href="https://www.hsbc.co.uk/" class="divisions-nav__link" > <span class="divisions-nav__link-wrap">Personal</span> </a> </li> <li> <a href="https://www.business.hsbc.uk/en-gb" class="divisions-nav__link" > <span class="divisions-nav__link-wrap">Business</span> </a> </li> </ul> <ul class="site-tools"> <li> <div class="search-box search-box--header"> <form action="/search" class="search-box__inner" role="search"> <div class="search-box__fields"> <label for="search-header" class="a11y">Search</label> <input id="search-header" type="text" name="query" class="search-box__input search-box__input--hidden"> <button class="search-box__submit search-box__submit--disabled" type="submit" title="Search"> <i class="icon" aria-hidden="true"></i> </button> </div> </form> </div> </li> </ul> </div> </div> <div class="header__primary header__primary--reduced"> <div class="header__container"> <a href="#" class="nav-tray__toggle"><span>Menu</span><i class="icon" aria-hidden="true"></i></a> <div class="brand"> <a href="/" class="brand__logo">   <img src="/-/media/pws171/Logos/hsbc-logo.svg" class="logo" alt="HSBC"> </a> </div> <ul class="primary-nav primary-nav--reduced" id="primary-nav"> <li class="primary-nav__item"> <a href="/hsbc-uk" class="primary-nav__link" >HSBC UK</a> <div class="doormat doormat-minimal"> <a href="/hsbc-uk" class="doormat__heading" >HSBC UK</a> <div class="doormat__inner"> <div class="doormat__content"> <ul class="doormat-nav"> <li class="doormat-nav__item"> <a href="/hsbc-uk/postcode-lending-data" class="doormat-nav__link" >Postcode lending data</a> </li> <li class="doormat-nav__item"> <a href="/hsbc-uk/inclusion-and-diversity" class="doormat-nav__link" >Inclusion and Diversity</a> </li> <li class="doormat-nav__item"> <a href="/hsbc-uk/working-with-fintechs" class="doormat-nav__link" >Working with fintechs</a> </li> <li class="doormat-nav__item"> <a href="/hsbc-uk/regulated-covered-bond-programme" class="doormat-nav__link" >Regulated Covered Bond Programme</a> </li> </ul> </div> </div> </div> </li> <li class="primary-nav__item"> <a href="/news-and-media" class="primary-nav__link" >News and media</a> </li> <li class="primary-nav__item"> <a href="/management-team" class="primary-nav__link" >Management team</a> </li> <li class="primary-nav__item"> <a href="/history-timeline" class="primary-nav__link" >History</a> </li> </ul> </div> </div> </div>  <div class="page" id="page"> <div class="layout--full"> </div> <div class="layout-container"> <div class="layout--9-3"> <div class="layout__primary"> <div class="page-description page-description--"> <h1 class="page-description__heading">Cookie notice</h1> <div class="page-description__summary"></div> </div> <div class="text text--editorial text--dropcap" data-backtotop="Back to top"> <h2 data-locked-page="true">Cookies on this website</h2> <p>This Cookie notice provides you with information about the cookies we use and the purposes for which we use them.</p> <p>You can manage your cookie preferences at any time by clicking on the button below.</p> <p> <a href="#" class="cookie-button" data-locked-page="true">Manage cookie settings</a> </p> <h2>What are cookies?</h2> <p>Cookies are small pieces of data that websites store on your browser when you visit them. Cookies are useful because they allow a website to recognise your visit and collect information about how you use that website.</p> <p>The length of time for which cookies are stored on your browser varies depending on the cookie. Some cookies only last for your online session, whereas others will stay on your browser for a longer period. We aim to set our cookies for no longer than 13 months and are working with our trusted partners to ensure cookies are always set for a reasonable period of time.</p> <h2>The cookies we use</h2> <p>The cookies we use are either strictly necessary or optional.</p> <span id="strict"></span> <h3>Strictly necessary cookies</h3> <p>Strictly necessary cookies ensure that our website is able to function properly. We don’t have to ask for your consent to store these cookies on your browser. We’ve listed the categories of these strictly necessary cookies below.</p> <h4>Cookies that help you log on</h4> <p>We use these cookies to remember who you are when you log on to secure areas of our website. You won‘t be able to log on without them.</p> <h4>Cookies that help us provide core services and features</h4> <p>We use these cookies to provide core services and features on our website. These services and features won’t work without them.</p> <p>We work with service providers and third parties who also set these cookies on this website.</p> <table> <thead> <tr> <th scope="col"> Who else sets these cookies?</th> <th scope="col">For what purpose?</th> </tr> </thead> <tbody> <tr> <td scope="row">Tealium (tag management)</td> <td>To allow us to control the deployment of tags (software that enhances our website) and also to enable the capture and respect of consent preferences obtained from our users</td> </tr> <tr> <td scope="row">Brightcove</td> <td>To enable the playing of video clips in the website (including tracking of information regarding the performance and usage of the videos)</td> </tr> </tbody> </table> <h4>Cookies that help keep our website secure</h4> <p>We use these cookies to protect the security of our website. For example, to make sure the website is only accessed by genuine users. This helps us to keep you safe.</p> <h4>Cookies that help us detect fraud or crime</h4> <p>We use these cookies to help us identify suspicious behaviour on our website so we can protect both you and us from fraud.</p> <h3>Optional cookies</h3> <p>We’d also like to use cookies to provide optional features, improve our website and support advertising and social media.</p> <p>We understand that not everyone likes data to be collected about them when it’s not strictly necessary, and so we’ll ask you to set your preferences when you first visit our website. To make it easier to choose which optional cookies to accept, we’ve organised these cookies by category. These are set out below. Where relevant, we’ve also explained which of our trusted partners helps us make use of these optional cookies.</p> <p>You can choose which categories you’d be happy for us to use in your cookie settings and make changes at any time by selecting ‘Manage cookie settings’ at the top of this page.</p> <span id="personal"></span> <h4>Cookies that we use to make your visit more personal</h4> <p>We use these cookies to ensure our optional features and services work. Our website will still work without them.</p> <p>This category may also include:</p> <ul> <li>Cookies that allow us to customise what you see on our website and where, based on what we know about you</li> <li>Cookies that help prevent fraud on other websites or services that you haven’t asked to use when you’re on our website</li> <li>Cookies that help keep secure other websites or services that you haven’t asked to use when you’re on our website</li> </ul> <span id="improve"></span> <h4>Cookies that help us improve our website</h4> <p>We use these cookies to help us understand how people use our website. We can then use this data to improve how our website works. For instance, we may use analytics providers to identify and count visits to our website and to see which pages people go to and what they do there.</p> <p>We work with service providers and third parties who also set these cookies on this website.</p> <table> <thead> <tr> <th scope="col"> Who else sets these cookies?</th> <th scope="col">For what purpose?</th> </tr> </thead> <tbody> <tr> <td scope="row">Contentsquare</td> <td>To enable us to understand how you use and engage with our website</td> </tr> </tbody> </table> <span id="market"></span> <h4>Cookies that support marketing</h4> <p>We and our partners use these cookies to understand what you’re interested in on our website and on social media. These cookies may also identify which other websites may have directed you to our website. This is so we or our partners can personalise our marketing to you, including online advertising and through post, email, telephone, text, secure message or social media. You can change your mind on how you receive certain types of marketing message or choose to stop receiving them at any time. You can find more details about this in our <a href="/privacy-notice">Privacy notice</a>.</p> <p>We work with service providers and third parties who also set these cookies on this website.</p> <table> <thead> <tr> <th scope="col">Who else sets these cookies?</th> <th scope="col">For what purpose?</th> </tr> </thead> <tbody> <tr> <td scope="row">Not applicable</td> <td>At present, we do not have any cookies that support marketing on this website</td> </tr> </tbody> </table> <h2>How we remember your cookie preferences</h2> <p>Your preferences are stored in cookies stored on your browser. If you switch off a category of cookies that you’ve previously accepted, then for technical reasons those cookies will not be deleted.</p> <p>To delete cookies from your browser, we recommend that you clear your browser data. If you do this, or change browser, we’ll ask for your preferences again when you next visit our website.</p> <h2>Cookies and your browser settings</h2> <p>You can use your browser settings to delete cookies that have already been set at any time. You can also use your browser settings to manage cookies, for example, to switch off a cookie altogether. If you do this, it could mean that we can’t use strictly necessary cookies properly and so parts of our website may not work correctly.</p> <p>For more information about how to use your browser settings to clear your browser data or to manage cookies, check your browser ‘Help’ function.</p> <h2>Our websites</h2> <p>We’re changing the way we set cookies on the websites we manage. This means that some of our websites may ask you to accept cookies again, or they may not yet be able to fully respect your preferences. We’re working on this. Please contact us if you have any questions.</p> <h2>Cookies and your privacy</h2> <p>The information cookies collect, and how we use that information, may count as personal data. We may also be able to identify you by name, IP address or session ID. You have rights regarding how we collect, store and use your personal data.</p> <p>You can learn more about how we use your personal data in our <a href="/privacy-notice">Privacy notice</a>.</p> <span class="cookie-notification" style="display: none;"></span> </div> </div> <div class="layout__secondary"></div> </div> </div> <div class="layout-container"> <div class="layout--9-3"> <div class="layout__primary"> </div> <div class="layout__secondary"></div> </div> </div> </div> <div class="footer">  <div class="footer"> <div class="footer__utility"> <div class="footer__inner"> <ul class="footer__utility__list"> <li class="footer__item"> <a href="/accessibility" class="footer__link">Accessibility</a> </li> <li class="footer__item"> <a href="/privacy-notice" class="footer__link">Privacy notice</a> </li> <li class="footer__item"> <a href="/terms-of-use" class="footer__link">Terms of use</a> </li> <li class="footer__item"> <a href="/cookie-notice" class="footer__link">Cookie notice</a> </li> <li class="footer__item"> <a href="https://www.hsbc.co.uk/help/" class="footer__link">Contact and support</a> </li> <li class="footer__item footer__item--offset">漏 HSBC Group 2024. 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