Toku Closes USD 5 Million Series A Extension and Appoints Former Singapore Minister Lim Hwee Hua as Advisory Board Chair

<!DOCTYPE html> <html lang="en" xmlns:wb="//open.weibo.com/wb"> <head> <meta charset="utf-8"> <title>Toku Closes USD 5 Million Series A Extension and Appoints Former Singapore Minister Lim Hwee Hua as Advisory Board Chair - Business Wire China</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="description" content="SINGAPORE--(BUSINESS WIRE)--Toku,&nbsp;Asia-Pacific&rsquo;s leading provider of enterprise cloud communications and customer experience solutions,"> <meta name="keywrods" content=""> <meta name="author" content="Business Wire China"> <link href="/css/bootstrap.css" rel="stylesheet"> <link href="/css/main.css?ver=20220804" rel="stylesheet"> <link href="/css/bootstrap-responsive.css" rel="stylesheet"> <script type="text/javascript" src="/js/jquery.min.js"></script> <script type="text/javascript" src="/js/bootstrap.js"></script> <script type="text/javascript" src="/js/main.js"></script>  <script src="//tjs.sjs.sinajs.cn/open/api/js/wb.js" type="text/javascript" charset="utf-8"></script> </head> <body>  <div class="header"> <div class="wrap"> <div class="container"> <div class="full_980 relative">  <div class="top_panel visible-desktop"> <a href="/zh">简体中文</a> | <a href="/hk">繁體中文</a> | <a href="/en">English</a> <div class="globalsite"><select id="globalsite" class="languages"><option value="0">Business Wire Global sites</option> <option value="1">Business Wire Global</option><option value="3">UK/Ireland</option><option value="4">Deutschland</option><option value="5">France</option><option value="6">Italy</option><option value="7">Japan</option> </select> </div> </div> <div class="logo"><a href="/en"><img src="/images/bwlogo_webmain_china.png" alt="Business Wire China" width="360" height="80"/></a></div> <div class="clear"></div> <div class="navigation"> <ul class="sf-menu"> <li class="current"><a href="/en">Home</a> </li> <li><a href="/en/news/index.html">News</a> </li> <li><a href="/en/events/index.html">Events</a> </li> <li><a href="/en/medias/index.html">Media Services</a> </li> <li><a href="/en/about/index.html">About Us</a> <ul> <li><a href="/en/about/contact.html">Contact Us</a></li> </ul> </li> </ul> <div class="clear"></div>  <div class="search_form visible-desktop"> <form action="/en/news/search" method="get"> <input class="inp_search" name="s" type="text" value="Search..." title="Search..." /> <input type="submit" class="search_btn" value=" " /> </form> </div>  </div>  </div> </div> </div> </div>   <div class="page_wrapper"> <div class="wrap"> <div class="container"> <div id="content"> <script src="http://tjs.sjs.sinajs.cn/open/api/js/wb.js?appkey=3616646312" type="text/javascript" charset="utf-8"></script> <script type="text/javascript" src="/js/swfobject.js"></script> <div class="full_980 main_wrap"> <div class="row"> <div class="span9 main_block story"> <p><img src="/files/logos/H/hr-toku-logo-yellow-icon-dark-font.jpg" alt="Toku"></p> <h2 class="storytitle">Toku Closes USD 5 Million Series A Extension and Appoints Former Singapore Minister Lim Hwee Hua as Advisory Board Chair</h2> <h3 class='storysubtitle'>Investment to Drive AI-Powered Innovation, Strategic Expansion, and Governance Leadership</h3> <div class="storytimelang"> <span class="time">2024-11-25 10:24</span> <span class="lang"> <ul> <li><a href="/hk/news/58383.html"><img src="/images/zh_hant.png" alt="zh_hant"></a></li> <li><a href="/en/news/58383.html"><img src="/images/en.png" alt="en"></a></li> </ul> </span> <div class="clear"></div> </div> <ul class="industry-list"> <li><a href="/en/industry/technology.html" class="btn">Technology</a></li> </ul> <div class="storycontent"> <p> SINGAPORE--(<span itemid="https://www.businesswire.com" itemprop="provider publisher copyrightHolder" itemscope="itemscope" itemtype="https://schema.org/Organization"><span itemprop="name"><a href="https://www.businesswire.com/" itemprop="url" referrerpolicy="unsafe-url" rel="nofollow">BUSINESS WIRE</a></span></span>)--<a href="https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.toku.co%2F&esheet=54155704&newsitemid=20241120446777&lan=en-US&anchor=Toku%2C&index=1&md5=315b3202e903df59e2c7365f8b1eb131" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">Toku,</a> Asia-Pacific’s leading provider of enterprise cloud communications and customer experience solutions, announced today the successful completion of a USD 5 million Series A Extension round led by Betatron Venture Group. The funding, which included participation from the Hong Kong Innovation and Technology Venture Fund (ITVF) and other investors, brings Toku’s total funding to USD 18 million since the launch of its operations in April 2018. This latest capital infusion will fuel Toku’s continued international expansion and advance its proprietary AI-powered solutions in customer engagement.</p> <div> <div itemprop="articleBody"> <p> In addition to this funding milestone, Toku has established an Advisory Board to guide its strategic growth, with Mrs Lim Hwee Hua appointed as Chair. This move underscores Toku’s commitment to strong governance and strategic insight as it scales its operations.</p> <p> <strong>Strategic Leadership Addition: Lim Hwee Hua as Advisory Board Chair</strong></p> <p> Lim, former Singapore Minister and experienced executive in both the public and private sectors, brings unparalleled expertise in governance, finance, and strategy to Toku. Her distinguished career includes several important positions in Parliament and ministerial roles after being elected to the Parliament of Singapore in 1996. It provides her with a profound understanding of economic policy and regulatory affairs. In the private sector, Lim held leadership roles such as Managing Director at Temasek Holdings, where she led strategic restructuring and partnerships. She currently serves on several corporate boards and remains active in private equity.</p> <p> “We are honoured to have Mrs Lim join us as Chair of our Advisory Board,” said Thomas Laboulle, Founder and CEO of Toku. “Her leadership, depth of experience, and proven strategic vision will be invaluable as we navigate this next stage of growth. Her appointment aligns perfectly with our mission to bring high-impact solutions to the market while establishing Toku as a leader in customer experience technology.”</p> <p> Reflecting on her new role, Lim expressed her enthusiasm for contributing to Toku's ambitious journey. “I am extremely pleased to be able to assist Toku in making further inroads into regional markets and across different sectors. I look forward to adding my experience to help shape the business strategy and enhance the range of enterprise cloud and customer experience solutions.”</p> <p> <strong>Advancing AI Solutions for a Transformative Customer Experience</strong></p> <p> The recent funding will support the ongoing development of Toku’s AI Chat and <a href="https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Ftoku.co%2Fai-voice-agents%2F&esheet=54155704&newsitemid=20241120446777&lan=en-US&anchor=AI+Voice+Agent&index=2&md5=f371a01b65c6bb5573bbaa89ba9c3836" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">AI Voice Agent</a> technologies, designed to deliver enhanced customer interactions across multiple languages and regional dialects. Toku’s proprietary solutions are especially valuable in markets with rich linguistic and cultural diversity, making them ideally suited not only for Asia-Pacific but also for other regions such as South America and Europe.</p> <p> “Our focus is on creating AI solutions that excel in handling complex language and voice interactions, particularly in environments where mainstream providers often fall short,” said Laboulle. “With this latest investment and Mrs Lim’s guidance, we are well-positioned to bring innovative and adaptable solutions to businesses globally.”</p> <p> <strong>Achieving Profitability and Driving Global Expansion</strong></p> <p> Toku is targeting revenue above USD 30 million for 2024 and remains on track to reach net profitability. With this latest funding, Toku is set to solidify its presence in APAC, especially through its expansion in Hong Kong, while unlocking opportunities in new regions such as South America and Europe.</p> <p> By focusing on revenue growth, cost efficiency, and targeted market entry, Toku anticipates becoming cash flow positive in 2025, as it scales to meet increasing demand across these diverse markets.</p> <p> “Our investment strategy is centred on identifying and scaling-up B2B tech champions in Asia’s rapidly growing markets,” said Matthias Knobloch, Managing Partner and CEO of Betatron Venture Group. “Toku has demonstrated its potential to lead in customer experience technology, and we are excited to champion their innovation and expansion efforts as they establish themselves as a global player.”</p> <p> Access additional resources in our <a href="https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.toku.co%2Fpress-kit&esheet=54155704&newsitemid=20241120446777&lan=en-US&anchor=press+kit&index=3&md5=4cea0b6a96046a7968c05fbb7781a82d" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">press kit</a>.</p> <p> <strong>About Toku</strong></p> <p> Headquartered in Singapore, Toku empowers enterprises to elevate customer experiences with innovative, cloud-based communications and engagement solutions. Leveraging its expertise in the APAC region and an expanding global reach, Toku’s platform features an Integrated Contact Centre, Programmable APIs, and Generative AI capabilities, including transcription, summarisation, conversation analytics, and virtual agents. Designed to integrate seamlessly with customer data and business processes, Toku’s solutions streamline interactions and drive scalable growth. Trusted by leading brands, Toku helps organisations achieve optimised outcomes and deepen customer relationships.</p> <p> For more information, visit <a href="https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.toku.co&esheet=54155704&newsitemid=20241120446777&lan=en-US&anchor=www.toku.co&index=4&md5=f8e8c4f8d5f3cb32a1e32c7bdd2bc411" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">www.toku.co</a>.</p> <p> <strong>About Betatron Venture Group</strong></p> <p> Betatron Venture Group is an exit-focused venture capital fund investing in early-stage technology companies from Hong Kong and Singapore. The fund focuses on digitising Asia's largest industries: manufacturing, logistics, construction, finance, trade, and communications.</p> <p> For more information, visit: <a href="https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.betatron.co&esheet=54155704&newsitemid=20241120446777&lan=en-US&anchor=www.betatron.co&index=5&md5=ae5f7f1ed495102468c6d7c1e9c43286" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">www.betatron.co</a>.</p> </div> <div> <h2> Contacts</h2> <p> <strong>Press:</strong><br /> Toku Media Team<br /> Email: <a href="mailto:media@toku.co" referrerpolicy="unsafe-url" rel="nofollow" shape="rect" target="_blank">media@toku.co</a></p> </div> </div> <div class="story-image"> <img src="/files/news/ 54155704-1732501714-1.jpg" alt="Transforming customer experiences for enterprises in APAC with AI-powered solutions (Photo: Business Wire)"/> <p class="caption">Transforming customer experiences for enterprises in APAC with AI-powered solutions (Photo: Business Wire)</p> </div> </div> <div class="subjects"> <ul class="subject-list"> <li><a href="/en/subject/funding.html">Funding News</a></li> <li><a href="/en/subject/personnel.html">Personnel News</a></li> </ul> </div> <div class="clear"></div> <div class="commentbox"> <wb:comments url="auto" border="y" width="auto" skin="blue" appkey="3616646312" ></wb:comments> </div> </div> <div class="span3 sidebar"> <div class="widget"> <h3>Business Wire Weibo</h3> <wb:follow-button uid="2676312451" type="red_2" width="136" height="24" ></wb:follow-button> </div> <div class="widget"> <h3>Industries</h3> <ul class="industry"> <li><a href="/en/industry/corporate-social-responsibility">Corporate Social Responsibility</a></li> <li><a href="/en/industry/manufacturing">Manufacturing</a></li> <li><a href="/en/industry/chemical">Chemical</a></li> <li><a href="/en/industry/health-pharmaceutical">Health and Pharmaceutical</a></li> <li><a href="/en/industry/property">Property</a></li> <li><a href="/en/industry/travel">Travel</a></li> <li><a href="/en/industry/automotive">Automotive</a></li> <li><a href="/en/industry/life-entertainment">Life and Entertainment</a></li> <li><a href="/en/industry/energy-environmental">Energy and Environmental</a></li> <li><a href="/en/industry/retail">Retail</a></li> <li><a href="/en/industry/transportation">Transportation</a></li> <li><a href="/en/industry/business-ecommerce">Business and E-commerce</a></li> <li><a href="/en/industry/communications-media">Communications and Media</a></li> <li><a href="/en/industry/metals-mining">Metals and Mining</a></li> <li><a href="/en/industry/finance">Finance</a></li> <li><a href="/en/industry/technology">Technology</a></li> <li><a href="/en/industry/sports">Sports</a></li> <li><a href="/en/industry/education">Education</a></li> <li><a href="/en/industry/art-culture">Art and Culture</a></li> <li><a href="/en/industry/legal">Legal</a></li> </ul> </div> <div class="widget"> <h3>Latest Releases</h3> <ul class="story"> <li><span class="time">2024-11-27 12:04</span><br/><a href="/en/news/58418.html">NTT DATA Announces Intent to Acquire Niveus Solutions to Accelerate Global Leadership in Google Cloud</a></li> <li><span class="time">2024-11-27 11:59</span><br/><a href="/en/news/58417.html">Traditional Culture × Cutting-Edge Technology: "CHRONOSENSE" at Akasaka Palace</a></li> <li><span class="time">2024-11-27 11:53</span><br/><a href="/en/news/58416.html">Uniphore Joins the World Economic Forum’s Innovator Community</a></li> <li><span class="time">2024-11-27 11:47</span><br/><a href="/en/news/58415.html">Abu Dhabi’s Technology Innovation Institute Inaugurates Open-Source AI Summit with Critical Discussions on the Future of AI</a></li> <li><span class="time">2024-11-27 11:40</span><br/><a href="/en/news/58414.html">Ras Al Khaimah Named the World’s Top City for Expatriates ‘To Get Started Abroad’</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="footer" class="hidden-phone"> <div class="wrap"> <div class="container"> <div class="full_980 relative">  <a href="#" id="totop_btn" class="visible-desktop visible-tablet"></a>   <div class="footer_top"> <div class="col940"> <div class="row"> <div class="span6"> <h4>Shanghai Office</h4> <p class="foot_home">Rm 1502 Xincheng Mansion, No. 167 Jiangning Rd, Shanghai, China</p> <p class="foot_phone">+86 21 5239 8905</p> <p class="foot_email"><a href="mailto:sh@businesswirechina.com">sh@businesswirechina.com</a></p> </div> <div class="span6"> <h4>Business Wire Hong Kong</h4> <p class="foot_home">51/F Hopewell Centre, 183 Queen's Road East<br/>Wan Chai, Hong Kong</p> <p class="foot_phone">+852 3602 3091</p> <p class="foot_email"><a href="mailto:hk@businesswire.com">hk@businesswire.com</a></p> </div> </div> </div> </div>   <div class="footer_bottom"> <div class="fleft"> <div class="copyright">© 2008-2016 Interfax Business Wire Service, all rights reserved.</div> </div> <div class="clear"></div> </div>  </div> </div> </div> </div> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-669196-13']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <script language="javascript"> $(document).ready(function() { $("#globalsite").bind("change",function(){ var links = ['','http://www.businesswire.com','http://www.businesswire.ca/','http://www.businesswire.co.uk/','http://www.businesswire.de/','http://www.businesswire.fr/','http://www.businesswire.it/','http://www.businesswire.jp/']; var val = $(this).val(); var link = links[val]; if(link.length>0) { window.open(link); } }); }); </script> </body> </html>

CINXE.COM

Toku Closes USD 5 Million Series A Extension and Appoints Former Singapore Minister Lim Hwee Hua as Advisory Board Chair - Business Wire China