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src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/2731301837d70cee240f91c9e1ad3efb?s=48&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D48&r=G" class="avatar avatar-48 photo" height="48" width="48"/> </a> <h4> <a href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/author/crondeau/" title="Posts by Christine Rondeau ( @crondeau )">Christine Rondeau</a> <span class="meta"> <abbr title="2013-01-17T01:53:33Z">1:53 am <em>on</em> January 17, 2013</abbr> <span class="actions"> <a href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/" class="thepermalink printer-only" title="Permalink">Permalink</a> <a rel="nofollow" title="Reply" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" onclick="return addComment.moveForm("comments-43035", "0", "respond", "43035")">Reply</a> </span> <span class="tags"> <br/>Tags: training </span> </span> </h4> <div id="content-43035" class="postcontent"> <h2>Troubleshooting WordPress Training</h2><p>Following my discussion earlier this week with Jen and to clarify what was mentioned in <a href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/training-group-team-reps-and-growing-the-team/">her post</a>, I’ve been thinking of ideas for what a “Troubleshooting WordPress Workshop” could look like.</p> <p>Two years ago at WordCamp Toronto, Kathryn Presner led a 3 hour workshop and gave beginners a primer about WordPress walking them through the dashboard, etc… Myself and Ruth Maude were on hand to help people with questions.</p> <p>Perhaps 3 hours is too long for a troubleshooting workshop, but having a longer session would be useful for folks to ask question, play with code, etc…</p> <p>A very rough outline of what could be covered would be:</p> <ul> <li><span style="font-size: 13px;line-height: 19px">Installation Issues ( localhost and self hosting )</span></li> <li><span style="font-size: 13px;line-height: 19px">I can’t find/reset my password what do I do?</span></li> <li><span style="font-size: 13px;line-height: 19px">Overview of FTP and phpMyAdmin – why these are great troubleshooting tools</span></li> <li><span style="font-size: 13px;line-height: 19px">Ack! White screen of death</span></li> <li><span style="font-size: 13px;line-height: 19px">Theme/Plugin errors</span></li> <li><span style="font-size: 13px;line-height: 19px">Incompatibility with themes/plugin</span></li> <li><span style="font-size: 13px;line-height: 19px">Media Images are not showing up, how can I fix this?</span></li> <li><span style="font-size: 13px;line-height: 19px">I’ve upgraded my site and now it’s borked</span></li> <li><span style="font-size: 13px;line-height: 19px">My site is slow<br/> </span></li> <li>I’m making changes and nothing happens</li> <li>I change the site url and now I can login to my admin</li> <li><span style="font-size: 13px;line-height: 19px">Help me change the width/colour/font???? How do I do this?</span></li> </ul> <p>These are just off the top of my head right now. Before doing anything, I would want to go through the <a href="https://web.archive.org/web/20130123105901/http://codex.wordpress.org/Troubleshooting">troubleshooting info on the codex</a>, but having been on the forums for a while, I’ve answered a combination of these questions, once or twice. <img src="https://web.archive.org/web/20130123105901im_/http://make.wordpress.org/support/wp-includes/images/smilies/icon_razz.gif" alt=":P" class="wp-smiley"/> </p> <p>I would also like to give the participants the opportunity to submit their specific issues before they come. Hopefully once they’ve been through this, they would be more comfortable coming to the forum and offering help.</p> <p>Let me know if you have any suggestions, comments.</p> <p> </p> </div> <div class="discussion" style="display: none"> <p> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/84987b436214f52ec0b04cd1f8a73c3c?s=16&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D16&r=G" class="avatar avatar-16 photo" height="16" width="16"/> <a href="https://web.archive.org/web/20130123105901/http://profiles.wordpress.org/users/jane/" rel="external nofollow" class="url">Jen Mylo</a>, <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/2731301837d70cee240f91c9e1ad3efb?s=16&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D16&r=G" class="avatar avatar-16 photo" height="16" width="16"/> <a href="https://web.archive.org/web/20130123105901/http://about.me/crondeau" rel="external nofollow" class="url">Christine Rondeau</a>, <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/29baff3c907ccaf20348621bebc8267f?s=16&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D16&r=G" class="avatar avatar-16 photo" height="16" width="16"/> <a href="https://web.archive.org/web/20130123105901/http://atlantawpcoach.com/" rel="external nofollow" class="url">Kathy Drewien</a>, and 1 other are discussing. <a href="#" class="show-comments">Toggle Comments</a> </p> </div> <div class="bottom-of-entry"> </div> <ul id="comments-43035" class="commentlist inlinecomments"> <li id="comment-73483" class="comment even thread-even depth-1"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/e589ec6c9b981d9da221f206f49dec3d?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://kwight.ca/" rel="external nofollow" class="url">Kirk Wight</a> <span class="meta"> <abbr title="2013-01-17T03:49:17Z">3:49 am <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-73483" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-73483", "73483", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-73483" class="commentcontent"><p>It sounds like a great idea, and three hours wouldn’t be too long (it could even let participants lead the last hour through questions).</p> <p>I would keep it solidly in userspace if you just want a three hour workshop (no need to get in to localhost installs or direct database stuff).</p> </div> <ul class="children"> <li id="comment-74251" class="comment byuser comment-author-crondeau bypostauthor odd alt depth-2"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/2731301837d70cee240f91c9e1ad3efb?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://about.me/crondeau" rel="external nofollow" class="url">Christine Rondeau</a> <span class="meta"> <abbr title="2013-01-17T16:58:12Z">4:58 pm <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-74251" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-74251", "74251", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-74251" class="commentcontent"><p>I agree with localhost install. In Toronto, there was a workshop prior to Kathryn’s led by someone who’s name I forget now and he led the group through the localhost install and then Kathryn did her workshop and there were some interesting issues specially with folks on PCs. <img src="https://web.archive.org/web/20130123105901im_/http://make.wordpress.org/support/wp-includes/images/smilies/icon_razz.gif" alt=":P" class="wp-smiley"/> </p> <p>This workshop would be ideal for folks who already have an install either on a server or localhost, but new beginners could join of course and just listen.</p> </div> </li> </ul> </li> <li id="comment-73645" class="comment even thread-odd thread-alt depth-1"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/29baff3c907ccaf20348621bebc8267f?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://atlantawpcoach.com/" rel="external nofollow" class="url">Kathy Drewien</a> <span class="meta"> <abbr title="2013-01-17T06:21:32Z">6:21 am <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-73645" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-73645", "73645", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-73645" class="commentcontent"><p>Three hours is very short when you are talking about training!</p> </div> </li> <li id="comment-74059" class="comment byuser comment-author-jenmylo odd alt thread-even depth-1"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/84987b436214f52ec0b04cd1f8a73c3c?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://profiles.wordpress.org/users/jane/" rel="external nofollow" class="url">Jen Mylo</a> <span class="meta"> <abbr title="2013-01-17T12:54:53Z">12:54 pm <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-74059" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-74059", "74059", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-74059" class="commentcontent"><p>Yeah, I was thinking of a full-day workshop.</p> </div> <ul class="children"> <li id="comment-74249" class="comment byuser comment-author-crondeau bypostauthor even depth-2"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/2731301837d70cee240f91c9e1ad3efb?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://about.me/crondeau" rel="external nofollow" class="url">Christine Rondeau</a> <span class="meta"> <abbr title="2013-01-17T16:53:25Z">4:53 pm <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-74249" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-74249", "74249", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-74249" class="commentcontent"><p>Full day might be a bit draining for both student and teacher though. I do a lot of teaching and three hours is pretty intense. The other thing to consider is the room allocation. I’ve never planned a WordCamp, but I’m guessing getting a venue (after sponsors) is the toughest part. </p> <p>Anyhow, I’m sure that we can come up with a curriculum and then do as see fit.</p> <p>I forgot to mention in the post above too, that we also need to leave time to work on issues that participants have and thus if we did 3 hours, had lunch, then came back, did an hour and then it’s questions/individual troubleshooting time. That could be a potential scenario.</p> </div> <ul class="children"> <li id="comment-74357" class="comment byuser comment-author-jenmylo odd alt depth-3"> <img alt="" src="https://web.archive.org/web/20130123105901im_/http://0.gravatar.com/avatar/84987b436214f52ec0b04cd1f8a73c3c?s=32&d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D32&r=G" class="avatar avatar-32 photo" height="32" width="32"/> <h4> <a href="https://web.archive.org/web/20130123105901/http://profiles.wordpress.org/users/jane/" rel="external nofollow" class="url">Jen Mylo</a> <span class="meta"> <abbr title="2013-01-17T19:21:03Z">7:21 pm <em>on</em> January 17, 2013</abbr> <span class="actions"> <a class="thepermalink" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#comment-74357" title="Permalink">Permalink</a> | <a rel="nofollow" class="comment-reply-link" href="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" title="Reply" onclick="return addComment.moveForm("commentcontent-74357", "74357", "respond", "43035")">Reply</a> </span> </span> </h4> <div id="commentcontent-74357" class="commentcontent"><p>Full-day workshops are pretty standard (with breaks throughout), as is having multiple teachers. Getting a venue for 350 people is hard, but getting a venue for 30-50 for one day isn’t usually a big deal. A training that is just 3 hours could be done in a regular meetup, and isn’t really the intensive level-up special event I was thinking of. There’s room and a need for both, but once we start thinking about people making travel plans to attend or teach at one of these, it really isn’t worth the expense for 3 hours.</p> </div> </li> </ul> </li> </ul> </li> </ul> <div class="respond-wrap"> <div id="respond"> <h3 id="reply-title">Reply <small><a rel="nofollow" id="cancel-comment-reply-link" href="/web/20130123105901/http://make.wordpress.org/support/2013/01/troubleshooting-wordpress-training/#respond" style="display:none;">Cancel reply</a></small></h3> <form action="https://web.archive.org/web/20130123105901/http://make.wordpress.org/support/wp-comments-post.php" method="post" id="commentform"> <p class="comment-notes"> Required fields are marked <span class="required">*</span></p> <p class="comment-form-author"><label for="author">Name <span class="required">*</span></label> <input id="author" name="author" type="text" value="" size="30" aria-required="true"/></p> <p class="comment-form-email"><label for="email">Email <span class="required">*</span></label> <input id="email" name="email" type="text" value="" size="30" aria-required="true"/></p> <p class="comment-form-url"><label for="url">Website</label><input id="url" name="url" type="text" value="" size="30"/></p> <div class="form"><textarea id="comment" class="expand50-100" name="comment" cols="45" rows="3"></textarea></div> <label class="post-error" for="comment" id="commenttext_error"></label> <span class="progress spinner-comment-new"></span> <p class="form-submit"> <input name="submit" type="submit" id="comment-submit" value="Reply"/> <input type="hidden" name="comment_post_ID" value="43035" id="comment_post_ID"/> <input type="hidden" name="comment_parent" id="comment_parent" value="0"/> </p> <p style="display: none;"><input type="hidden" id="akismet_comment_nonce" name="akismet_comment_nonce" value="bdab66ec83"/></p><p class="comment-subscription-form"><input type="checkbox" name="subscribe_comments" id="subscribe_comments" value="subscribe" style="width: auto; 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