Submit Request - Facilities Services - Simon Fraser University

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href="/fs.html">Facilities Services</a></li> <li>Submit Request</li> </ul> </div> <div class="main__content--content"> <div class="page-content side-nav">  <div class="page-content__side-nav"> <div class="page-content__side-nav--container"> <div id="side-bar-logo-container"> <div id="side-bar-logo"> <img src="/etc/designs/clf/clientlibs/clf4/default/img/SFU@2x.png" alt=""/> <h2 class="site-title"><a href="/fs.html">Facilities Services</a></h2> </div> </div> <ul> <li class="active snav-l1"> <a href="/fs/get-help.html">Submit Request</a> </li> <li class=" snav-l1"> <a href="/fs/campus-maps.html" class="has-sub-nav">Campus Maps</a> <ul> <li class=" has-third-level snav-l2"> <a href="/fs/campus-maps/directory-of-buildings.html">Directory of buildings</a> <ul> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/academic-quadrangle.html">Academic Quadrangle</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/alcan-aquatic-research-centre.html">Alcan Aquatic Research Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/applied-sciences-building.html">Applied Sciences Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/bee-research-building.html">Bee Research Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/beedie_Field_Concession.html">Beedie Field Concession</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/t3-biology-trailer.html">Biology Trailer</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/blusson-hall.html">Blusson Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/childcare-centre.html">Childcare Centre 1,2,3 &4 Office</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Convocation_mall.html">Convocation Mall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Cornerstone.html">Conerstone</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/diamond-alumni-centre.html">Diamond Alumni Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/discovery-1.html">Discovery 1</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/discovery-2.html">Discovery 2</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/East_concourse_cafeteria.html">East Concourse Cafeteria</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/East_theatre_annex.html">East Theatre Annex</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/education-building.html">Education Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/facilities-services.html">Facilities Services</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Fire-pump-station.html">Fire Pump Station</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/greenhouses.html">Greenhouses 1,2,3 & 5</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/halpern-centre.html">Halpern Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/High-voltage-substation.html">High Voltage Substation</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/leslie---gordon-diamond-family-auditorium.html">Leslie & Gordon Diamond Family Auditorium</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/LDC-stadium.html">LDC Stadium</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/lorne-davies-complex.html">Lorne Davies Complex</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/maggie-benston-centre.html">Maggie Benston Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/robert-c--brown-hall.html">Robert C. Brown Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/saywell-hall.html">Saywell Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Service-station.html">Service Station</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/shrum-science-centre-biology.html">Shrum Science Centre Biology</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/shrum-science-centre-chemistry.html">Shrum Science Centre Chemistry</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/shrum-science-centre-kinesiology.html">Shrum Science Centre Kinesiology</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/shrum-science-centre-physics.html">Shrum Science Centre Physics</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/south-east-classroom-block.html">South East Classroom Block</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/south-sciences-building.html">South Sciences Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/science-research-annex.html">Science Research Annex</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/strand-hall.html">Strand Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Student-union-building.html">Student Union Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/technology---science-complex-11.html">Technology & Science Complex 1</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/technology---science-complex-21.html">Technology & Science Complex 2</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/water-tower-building.html">The Water Tower Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/trottier-observatory.html">Trottier Observatory</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/transportation-centre.html">Transportation Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/transit-loop-building.html">Transit Loop Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/w-a-c--bennet-library.html">W.A.C. Bennett Library</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/water-tower.html">Water Tower</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/west-mall-centre.html">West Mall Centre</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/west-parkade.html">West Parkade</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Winter-operations-building.html">Winter Operations Building</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Babara-Rae-House.html">Barbara Rae House</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/dining-hall.html">Dining Commons</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Hamilton-hall.html">Hamilton Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Mctaggart-cowan-hall.html">Mctaggart Cowan Hall</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Pauline-Jewett-house.html">Pauline Jewett House</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Shabolt-Residence.html">Shadbolt House</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Shell-house-residence.html">Shell House Residence</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Townhouses.html">Townhouses (Total 9 buildings)</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Residenc-phase1-east.html">Residence Phase1 East</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/Residenc-phase1-west.html">Residence Phase1 West</a> </li> <li class=" snav-l3"> <a href="/fs/campus-maps/directory-of-buildings/UniversityChildvareCentre.html">University-Childcare-Centre</a> </li> </ul> </li> <li class=" snav-l2"> <a href="/fs/campus-maps/building-space-records.html">Building & Infrastructure Records</a> </li> <li class=" snav-l2"> <a href="/fs/campus-maps/key-plans.html">Key Plans</a> </li> <li class=" snav-l2"> <a href="/fs/campus-maps/mapping-services.html">Mapping Services</a> </li> </ul> </li> <li class=" snav-l1"> <a href="/fs/projects-initiatives.html" class="has-sub-nav">Projects & Initiatives</a> <ul> <li class=" has-third-level snav-l2"> <a href="/fs/projects-initiatives/construction-projects.html">Construction Projects</a> <ul> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/phase-three-residences.html">Student Housing Master Plan (Phase Three)</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/medical-school.html">SFU Medical School </a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/gibson-art-museum.html">The Marianne and Edward Gibson Art Museum</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/fpgh.html">First Peoples' Gathering House</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/ldc.html">Lorne Davies Complex Renewal</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/asb.html">Applied Sciences Building Renovation</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/mctaggart-cowan.html">McTaggart-Cowan Residences Renewal</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/maggie-benston-north-entrance.html">Maggie Benston Centre North Entrance Renovation</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/construction-projects/dac.html">Diamond Alumni Centre Renovation</a> </li> </ul> </li> <li class=" snav-l2"> <a href="/fs/projects-initiatives/REDIinitiatives.html">REDI Initiatives</a> </li> <li class=" has-third-level snav-l2"> <a href="/fs/projects-initiatives/sustainable-initiatives.html">Sustainable Initiatives</a> <ul> <li class=" has-fourth-level snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/sustainable-development.html">Sustainable Development</a> <ul> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/sustainable-development/burnaby-campus.html">Burnaby Campus</a> </li> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/sustainable-development/vancouver-campus.html">Vancouver Campus</a> </li> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/sustainable-development/surrey-campus.html">Surrey Campus</a> </li> </ul> </li> <li class=" has-fourth-level snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/energy-conservation.html">Energy Conservation</a> <ul> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/energy-conservation/energy-commitment.html">SFU's Strategic Energy Management Plan</a> </li> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/energy-conservation/energy-savings.html">Energy Savings</a> </li> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/energy-conservation/energy-dashboard.html">Energy Dashboard</a> </li> <li class=" snav-l4"> <a href="/fs/projects-initiatives/sustainable-initiatives/energy-conservation/green-labs.html">Green Labs</a> </li> </ul> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/water-conservation.html">Water Conservation</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/waste-reduction.html">Waste Reduction</a> </li> <li class=" snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/materials-reuse.html">Materials Reuse</a> </li> <li class=" has-fourth-level snav-l3"> <a href="/fs/projects-initiatives/sustainable-initiatives/ghg-emissions.html">GHG 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inherited-parsys"> </div> </div> </div> <div class="page-content__main"> <div class="above-main inherited-parsys"> </div> <div class="main_content parsys"> <div class="text parbase section"> <div class=""> <h1>submit a request</h1> </div></div> <div class="sfu-columns"> <div class="outline" data-col-layout="50-50" > <div class="c1"><div class="text parbase section"> <div class="intro"> <p>Need something fixed or want to start a building project? Submit a Facilities Services request for any of our three campuses. </p> </div></div> </div> <div class="c2"><div class="text parbase section"> <div class="button pad-all"> <p style="text-align: center;"><a href="https://fmrequests.sfu.ca" target="_blank">Submit a request</a></p> </div></div> </div></div></div><div class="text parbase section"> <div class=""> <h2>Types of Requests</h2> <p>Learn more about how <a href="/fs/services/maintenance-requests.html">maintenance requests</a> and <a href="/fs/services/building-renovations--renewals-or-modernizations.html">project requests</a> work. </p> </div></div> <div class="sfu-columns"> <div class="" data-col-layout="50-50" > <div class="c1"><div class="text parbase section"> <div class="toggle item1"> <h3>Examples of Routine Maintenance Requests</h3> </div></div> <div class="text parbase section"> <div class="toggleContent item1"> <h3>Air Quality</h3> <ul> <li>Stuffy environment, high humidity, dust/odors in air, or stale air</li> </ul> <h3>Custodial Services</h3> <ul> <li>See <a href="/fs/services/burnaby-services-catalogue/custodial-service.html">Custodial Services webpage</a> for more information</li> </ul> <h3>Carpentry/Furniture</h3> <ul> <li>Repair classroom blinds</li> <li>Repair damaged doors that won't shut, are hard to open, are off track, or have handles that won't turn</li> <li>Repair windows that won't close, have latches that don't work, or have a missing /broken screens</li> <li>Repair classroom furniture</li> <li>Repair signs</li> </ul> <h3>Electrical</h3> <ul> <li>No power</li> <li>Fire alarm going off</li> <li>Automatic doors not working</li> <li>Lights not working or flickering</li> <li>Light fixtures falling down/broken</li> <li>Light switches broken</li> <li>Equipment not working</li> <li>Bathroom fans not working</li> <li>Defective outlets</li> <li>Repair faulty plug</li> <li>Ripped jacks or outlets</li> <li>Request to have an electrical panel locked while the electrical service is repaired or modified</li> <li>General repairs to electrical services</li> </ul> <h3>Elevators</h3> <ul> <li>Manual operation and/or lockout to accommodate construction work or furniture moving</li> <li>Repair or maintenance beyond scheduled maintenance work</li> </ul> <h3>Emergency Power</h3> <ul> <li>Uninterruptable power supply repairs</li> <li>Emergency generator servicing and repair</li> </ul> <h3>Fire Alarm System</h3> <ul> <li>Missing fire extinguisher</li> <li>Fire alarm going off</li> <li>Fire alarm repairs</li> </ul> <h3>General Maintenance</h3> <ul> <li>Repairs to equipment, classrooms furniture and facilities</li> </ul> <h3>Graffiti</h3> <ul> <li>Report graffiti location for removal</li> </ul> <h3>Heating/Cooling/Ventilation</h3> <ul> <li>Obnoxious fumes</li> <li>Fume hoods not working properly</li> <li>Too hot or too cold</li> <li>Repairs or maintenance to AC equipment</li> <li>Heater repairs</li> <li>Thermostat broken</li> <li>Poor ventilation</li> <li>Stuffy environment or stale air</li> <li>High humidity</li> <li>Dust or odors in air</li> </ul> <h3>Lab Exhaust Air</h3> <ul> <li>Fume hood repairs</li> <li>Fume hood alarms</li> </ul> <h3>Landscape</h3> <ul> <li>Request for service other than routine maintenance</li> <li>Report trees with broken limbs, damaged shrubbery or flowerbeds</li> </ul> <h3>Lighting</h3> <ul> <li>Burned out or malfunctioning fluorescent light ballasts</li> <li>Fluorescent tube replacement</li> <li>Burned out light bulbs</li> </ul> <h3>Locksmith</h3> <ul> <li>Please submit all key requests, lock repairs/changes to Access Control (<a>access_control@sfu.ca</a> 778-782-5448)</li> </ul> <h3>Masonry</h3> <ul> <li>Repairs to brick, stone mortar work, and facilities</li> </ul> <h3>Mechanical</h3> <ul> <li>Pump not working</li> <li>Fan not working</li> <li>Noisy fan</li> <li>Broken doors/gates</li> <li>Electric motors repairs and servicing</li> <li>Gas or diesel motors repairs and servicing</li> <li>Heater repairs</li> </ul> <h3>Painting</h3> <ul> <li>Requests for touch-ups or minor requests beyond scheduled maintenance</li> </ul> <h3>Pest Control</h3> <ul> <li>Reported bugs, ants, skunks, mice or other unwanted "visitors"</li> </ul> <h3>Plumbing</h3> <ul> <li>Toilet/urinal plugged</li> <li>Toilet running</li> <li>Cracked toilets/sinks</li> <li>Noisy toilets/faucets</li> <li>Leaky faucet</li> <li>Shower leaking</li> <li>No water pressure</li> <li>Drains plugged</li> <li>Soap dispensers not working</li> <li>Water fountains not working</li> <li>General repairs</li> </ul> <h3>Recycling Services</h3> <ul> <li>Recycling containers for offices and labs</li> <li>Paper, pop and glass recycling bins in public hallways</li> <li>Cardboard balers and recycling depots</li> <li>Special pickup requests</li> </ul> <h3>Roofing</h3> <ul> <li>Repairs to roofing components</li> </ul> <h3>Security System</h3> <ul> <li>Repairs to Santis/Intrusion sensors</li> <li>Alarm going off</li> </ul> <h3>Safety System</h3> <ul> <li>Fume hood alarm going off</li> </ul> <h3>Storage of Goods</h3> <ul> <li>Sabbatical leave</li> <li>Surplus equipment</li> <li>Special requests</li> </ul> <h3>Snow Removal</h3> <ul> <li>Request for service</li> </ul> <h3>Vandalism</h3> <ul> <li>Reported damage due to vandalism</li> <li>Reported graffiti location</li> </ul> <h3>Windows</h3> <ul> <li>Repairs to damaged windows, frames and mechanisms</li> <li>Broken glass</li> </ul> </div></div> </div> <div class="c2"><div class="text parbase section"> <div class="toggle item2"> <h3>Examples of Urgent Maintenance Requests</h3> </div></div> <div class="text parbase section"> <div class="toggleContent item2"> <h3>Custodial Services</h3> <ul> <li>Carpet surface spills</li> <li>Overflowing toilets</li> <li>Slippery floors and walkways</li> <li>Obnoxious fumes or odours</li> </ul> <h3>Electrical</h3> <ul> <li>Breaker resets (e.g. resetting of breakers that trip due to power surges, outages or malfunction)</li> </ul> <h3>Elevators</h3> <ul> <li>People trapped in an elevator</li> <li>Elevator malfunctions</li> </ul> <h3>Flooding</h3> <ul> <li>Washroom flooding</li> <li>Plugged and overflowing toilets or drains</li> <li>Leaking roof or pipe</li> </ul> <h3>Leaks</h3> <ul> <li>Pipe leaks or breaks</li> <li>Sprinkler head leaks</li> </ul> <h3>Plumbing</h3> <ul> <li>Frozen water lines</li> <li>Gas line repairs</li> <li>Pipe leaks and/or breaks</li> </ul> <h3>Glass</h3> <ul> <li>Broken or damaged glass windows which compromise the security of a building or space</li> <li>Glass on roadway (e.g. broken glass from vehicle accidents, bottles, etc.)</li> </ul> <h3>Hazards</h3> <ul> <li>Potholes that are a hazard to pedestrians or vehicles</li> </ul> <h3>Heating/Cooling</h3> <ul> <li>Uncomfortable room conditions caused by fluctuations in air temperature</li> </ul> <h3>Lighting</h3> <ul> <li>Burnt out lights in work areas</li> </ul> <h3>Personal Safety</h3> <ul> <li>Structural defects</li> <li>Mechanical malfunctions</li> <li>Snow or ice buildup</li> <li>Damage caused by high winds</li> </ul> <h3>Odours</h3> <ul> <li>Smell of obnoxious fumes or odours (e.g. propane, natural gas, or burning odour)</li> </ul> <h3>Power Outage</h3> <ul> <li>Service interruption</li> </ul> <h3>Snow Removal</h3> <ul> <li>Hazardous surfaces</li> <li>weather-related hazards including sleet, ice, heavy snow conditions, and/or wind-related damage</li> </ul> <h3>Hazardous Spills & Pollution</h3> <ul> <li>Do not attempt to determine whether a spill is a hazardous substance. If in doubt, report the spill immediately.</li> <li>Vehicle leaking gasoline</li> </ul> <h3>Vandalism</h3> <ul> <li>Damage to doors and/or windows which compromise the security of a building or space</li> </ul> <h3>Water Supply</h3> <ul> <li>Any interruption to the supply of water to a particular area, building, classroom, etc.</li> </ul> </div></div> </div></div></div><div class="text parbase section"> <div class=""> <p>Every request helps the team resolve concerns, track trends and work with our vendors to ensure adherence to their contractual obligations in maintaining facilities throughout our three campuses. </p> </div></div> <div class="text parbase section"> <div class="ruled"> <h2>Campus Service</h2> <p>The quickest way to receive service is using the request form above. Alternatively, email or phone our customer service desks for each campus. For questions about existing requests or projects, please have your FM- or P- number ready. </p> </div></div> <div class="sfu-columns"> <div class="grey block md-stack" data-col-layout="50-50" data-row-full-width data-col-collapse> <div class="c1"><div class="text parbase section"> <div class="button pad-all desktop tablet"> <h3>Burnaby </h3> <ul> <li><span class="icon icon-envelope"><span class="sr-only">undefined</span></span><a href="mailto:fm_service_desk@sfu.ca">fm_service_desk@sfu.ca</a></li> <li><span class="icon icon-phone"><span class="sr-only">undefined</span></span><a href="tel:778-782-3582">778.782.3582</a></li> <li><span class="icon icon-map-marker"><span class="sr-only">undefined</span></span><a href="https://maps.app.goo.gl/cPMABmnsHSg1z4fU9" target="_blank">map</a></li> </ul> </div></div> </div> <div class="c2"><div class="image parbase section"> <script src="/etc/designs/sfu/clientlibs/image-map-coord.min.js"></script> <div class="image image-container"><div data-picture data-alt='' data-style='' data-title=''> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.96.low.jpg/1715115175559.jpg" data-media="(min-width: 1px)"></div> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.320.medium.jpg/1715115175559.jpg" data-media="(min-width: 320px)"></div> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.640.medium.jpg/1715115175559.jpg" data-media="(min-width: 321px)"></div> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.1280.high.jpg/1715115175559.jpg" data-media="(min-width: 481px)"></div> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.1280.high.jpg/1715115175559.jpg" data-media="(min-width: 769px)"></div> <div data-src="/content/sfu/fs/get-help/jcr:content/main_content/image.img.2000.high.jpg/1715115175559.jpg" data-media="(min-width: 1025px)"></div> <noscript> <img 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