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CIDEMIS
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mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><p>s茅lectionnez l'application sur laquelle porte votre demande d'assistance</p></li> <li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><p>consultez les diff茅rentes FAQ contextuelles (navigation par domaines ou utilisation du moteur de recherche<span style="font-family: 'Calibri','sans-serif';">)</span></p></li> <li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><p>posez votre question en compl茅tant le formulaire en ligne</p></li> </ol></td> <td valign="centre" width="107"><p style="text-align: center;"><iframe src="https://player.vimeo.com/video/272950225" frameborder="0" width="440" height="248"></iframe></p></td> </tr> </tbody> </table> <p> Une r茅ponse vous sera fournie selon les engagements qualit茅 d茅finis par la <a href="https://stp-abes-fr.translate.goog/sites/stp.abes.fr/files/charteabestp.pdf?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">charte de l'assistance</a> du guichet <strong>ABES<em>stp</em>.<br></strong></p> <p> </p> <div id="alert"> <div id="block-views-view_warn_message-block_1" class="clear-block block block-views"> <div class="content"> <div class="view view-view-warn-message view-id-view_warn_message view-display-id-block_1 view-dom-id-2"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field-title"><span class="field-content">ALERTES (脿 jour au 26/11/2024)</span> </div> <div class="views-field-body"> <div class="field-content"> <p style="text-align: center;"> <strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://status.abes.fr" target="_blank">VOIR LA DISPONIBILIT脡 DES APPLICATIONS</a></strong> ** <strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://status-api.abes.fr" target="_blank">VOIR LA DISPONIBILIT脡 DES WEBSERVICES</a></strong></p> <ul> <li>STAR : pas d'archivage pour cause de maintenance au CINES les 25 et 26/11</li> <li>BACON : mises 脿 jour de fichier KBART et chargement de nouveaux bouquets suspendus du 12 au 18/11<br> STAR : difficult茅 d'archivage des fichiers PDF 1.3 et PDFA 2b ; fichiers 脿 reformater en PDF 1.5</li> <li>THESES.FR : bugs en cours de r茅solution : boutons "acc猫s en biblioth猫que" qui n'aboutissent pas pour les th猫ses en cas de diffusion n掳2 ; bouton "Acc猫s ESR" qui s'affiche sur les pages de th猫ses imprim茅es ; redirection des URL en .pdf ; recherche sans r茅sultats pour les noms avec caract猫res sp茅ciaux, synchronisation avec Step d茅faillante, donn茅es relatives aux personnes non mises 脿 jour, absence des notices de th猫ses r茅cemment cr茅茅es dans le Sudoc.</li> <li>WinIBW : 2 dysfonctionnements constat茅s (r茅solution en cours)</li> <li>- envoi de mail lors de demande de PEB (en fichier attach茅 et non plus dans le corps du message)<br> - disparition de l'historique des requ锚tes au bout d'un moment d'inactivit茅</li> <li>WinIBW : dysfonctionnement identifi茅 pour les limitations de recherche PAY et LAN portant sur les notices d'autorit茅</li> <li>le service "fusion monographies - publications en s茅rie" n'est plus assur茅 par l'Abes jusqu'脿 nouvel ordre. Les demandes des 茅tablissements doivent 锚tre mises en <em>stand by</em>. </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div><!-- 2 blocs --> <table class="homeTable"> <tbody> <tr> <td class="homeDomain"> <div class="homeTd"> <h3>FAQ par domaines</h3> <div id="svpDomainButton"> <div class="Button"></div> </div> <ul id="svpDomainList" style="display:none;"> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2247?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Administration des logins (dont transfert des demandes)</a></li> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2249?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Circuit ISSN </a></li> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2798?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Documentation utilisateurs / aide en ligne</a></li> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2246?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Dysfonctionnement technique </a></li> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2248?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Formation-documentation</a></li> <li><a href="https://stp-abes-fr.translate.goog/assistance/domaines/2250?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Autres</a></li> </ul> </div></td> <td class="homeSearch"> <div class="homeTd"> <h3>Rechercher dans la FAQ</h3> <form action="/search/svp/" accept-charset="UTF-8" method="post" id="search-form" class="search-form"> <div> <div class="form-item"><label>Entrez vos mots-cl茅s : </label> <div class="container-inline"> <div class="form-item" id="edit-keys-wrapper"><input type="text" maxlength="255" name="keys[keys]" id="edit-keys" size="120" value="" class="form-text"> <input type="hidden" name="keys[status]" id="edit-status" value="8" size="120" class="form-text"> <input type="hidden" name="keys[field_application]" id="edit-status" value="2245" size="120" class="form-text"> </div><input type="submit" name="op" 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href="https://stp-abes-fr.translate.goog/node/61107/edit?origine=sudoc&_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Conna卯tre ou obtenir un num茅ro RCR / num茅ro ISIL</a></span> </div> </div> <div class="views-row views-row-2 views-row-even"> <div class="views-field-title"><span class="field-content"><a href="https://stp-abes-fr.translate.goog/node/35856/edit?origine=sudoc&_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Documentation au sujet des web services de l'Abes</a></span> </div> </div> <div class="views-row views-row-3 views-row-odd"> <div class="views-field-title"><span class="field-content"><a href="https://stp-abes-fr.translate.goog/node/34367/edit?origine=sudoc&_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">How to get a document held by a Sudoc Library?</a></span> </div> </div> <div class="views-row views-row-4 views-row-even"> <div class="views-field-title"><span class="field-content"><a 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