CINXE.COM
Shopping Cart - HBR
<!DOCTYPE html> <!--[if IE 8]> <html class="ie8 "> <![endif]--> <!--[if IE 9]> <html class="ie9 "> <![endif]--> <!--[if !IE]><!--> <html class=""> <!--<![endif]--><!-- _____________ _ _ hbr.org _ |/////////////| | | | | | | |:\/E:R|:T/\S:| | |__| | __ _ _ ____ ____ _ _ __ __| | |+++++++++++++| | __ |/ _` | '__\ \ / / _` | '__/ _` | |\:+:\ /:+:/| | | | | (_| | | \ V / (_| | | | (_| | | \:::\ /:::/ | |_|__|_|\__,_|_| _ \_/ \__,_|_| \__,_| \ \ ::+:: / / | _ \ (_) \ /::/ \::\ / | |_) |_ _ ___ _ _ __ ___ ___ ___ \+:/ \:+/ | _ <| | | / __| | '_ \ / _ \/ __/ __| \/_____\/ | |_) | |_| \__ \ | | | | __/\__ \__ \ To improve the |____/ \__,_|___/_|_| |_|\___||___/___/ practice of | __ \ (_) management and | |__) |_____ ___ _____ __ its impact in a | _ // _ \ \ / / |/ _ \ \ /\ / / changing world. | | \ \ __/\ V /| | __/\ V V / est. 1922 |_| \_\___| \_/ |_|\___| \_/\_/ --> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://hbr.org/shopping-cart","20180218105030","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1518951030"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="msapplication-config" content="none"/> <title>Shopping Cart - HBR</title> <meta name="description" content="Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts."/> <meta name="item-id" content="bebd9de4856fbc448541ec5bcae5d505"/> <meta name="viewport" content="initial-scale=1,width=device-width"/> <meta name="intromercial" content="protected"/> <meta name="cart-items" content=""/> <meta name="cart-total" content="0.0"/> <meta name="uid" content="B6F22376BE5662E2D08B8CCDA78E5851"/> <meta name="sid" content="4F2EC46F0D20E6905FB3C91FD8616ACC"/> <meta name="shopper-attributes" content="state:guest"/> <meta property="og:title" content="Shopping Cart"/> <meta name="page-type" content="SHOPPING_CART"/> <meta name="page-id" content="400"/> <meta name="ox-group" content="537063789"/> <meta name="rr-placements" content="cart_page.inside_store,cart_page.subscribe_now_footer_engage,cart_page.topbar_subscribe_engage,cart_page.red_strip_engage,cart_page.mag_cover_engage"/> <!--[if lt IE 9]> <script type="text/javascript" src="/resources/js/support/hbr/elements.js"></script> <script type="text/javascript" src="/resources/js/support/foundation/foundation.js"></script> <![endif]--> <link rel="icon" type="image/x-icon" href="/web/20180218105030im_/https://hbr.org/resources/images/favicon.ico"> <link rel="stylesheet" type="text/css" href="/web/20180218105030cs_/https://hbr.org/resources/css/style_3c53f2b20b605ca4.css"/> <script type="text/javascript"> if (document.cookie.match(/hbr_f=true/)) { window.document.documentElement.className += " fonts-loaded"; } </script> <script type="text/javascript"> window.digitalData = {"siteType":"Desktop","page":{"pageInfo":{"ipAddress":"207.241.225.236","pageName":"Shopping Cart - HBR","pageType":"SHOPPING_CART","pageDescription":"Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.","onsiteSearchResults":0,"date":"02-18-2018","time":"05:50 AM"}},"users":[{"profile":{"quota":{"limit":3,"remaining":3},"userState":"Guest","sessionID":"4F2EC46F0D20E6905FB3C91FD8616ACC","secondsSinceLastVisit":24,"daysSinceLastVisit":0,"accountID":"B6F22376BE5662E2D08B8CCDA78E5851","dateLastVisit":"2018-02-18"}}],"version":"2.2","cart":{"attributes":{},"price":{"basePrice":0.0,"shipping":0.0,"orderLevelPromoTotal":0.0,"cartTotal":0.0,"taxAmount":0.0,"discountTotal":0.0},"cartID":"0A042965-D6E3-357D-8999-7AC0B804A509","item":[]},"siteID":"hbrprod","pageInstanceID":"Shopping Cart - HBR:prod","event":[{"eventInfo":{"eventName":"Cart Interaction","eventAction":"View Cart"}}]}; if (window.digitalData && window.digitalData.page && window.digitalData.page.pageInfo) { if (!window.digitalData.page.pageInfo.deviceType) { !function (a) { var b = /iPhone/i, c = /iPod/i, d = /iPad/i, e = /(?=.*\bAndroid\b)(?=.*\bMobile\b)/i, f = /Android/i, g = /(?=.*\bAndroid\b)(?=.*\bSD4930UR\b)/i, h = /(?=.*\bAndroid\b)(?=.*\b(?:KFOT|KFTT|KFJWI|KFJWA|KFSOWI|KFTHWI|KFTHWA|KFAPWI|KFAPWA|KFARWI|KFASWI|KFSAWI|KFSAWA)\b)/i, i = /Windows Phone/i, j = /(?=.*\bWindows\b)(?=.*\bARM\b)/i, k = /BlackBerry/i, l = /BB10/i, m = /Opera Mini/i, n = /(CriOS|Chrome)(?=.*\bMobile\b)/i, o = /(?=.*\bFirefox\b)(?=.*\bMobile\b)/i, p = new RegExp("(?:Nexus 7|BNTV250|Kindle Fire|Silk|GT-P1000)", "i"), q = function (a, b) { return a.test(b) }, r = function (a) { var r = a || navigator.userAgent, s = r.split("[FBAN"); if ("undefined" != typeof s[1] && (r = s[0]), s = r.split("Twitter"), "undefined" != typeof s[1] && (r = s[0]), this.apple = { phone: q(b, r), ipod: q(c, r), tablet: !q(b, r) && q(d, r), device: q(b, r) || q(c, r) || q(d, r) }, this.amazon = { phone: q(g, r), tablet: !q(g, r) && q(h, r), device: q(g, r) || q(h, r) }, this.android = { phone: q(g, r) || q(e, r), tablet: !q(g, r) && !q(e, r) && (q(h, r) || q(f, r)), device: q(g, r) || q(h, r) || q(e, r) || q(f, r) }, this.windows = { phone: q(i, r), tablet: q(j, r), device: q(i, r) || q(j, r) }, this.other = { blackberry: q(k, r), blackberry10: q(l, r), opera: q(m, r), firefox: q(o, r), chrome: q(n, r), device: q(k, r) || q(l, r) || q(m, r) || q(o, r) || q(n, r) }, this.seven_inch = q(p, r), this.any = this.apple.device || this.android.device || this.windows.device || this.other.device || this.seven_inch, this.phone = this.apple.phone || this.android.phone || this.windows.phone, this.tablet = this.apple.tablet || this.android.tablet || this.windows.tablet, "undefined" == typeof window) { return this } }, s = function () { var a = new r; return a.Class = r, a }; "undefined" != typeof module && module.exports && "undefined" == typeof window ? module.exports = r : "undefined" != typeof module && module.exports && "undefined" != typeof window ? module.exports = s() : "function" == typeof define && define.amd ? define("isMobile", [], a.isMobile = s()) : a.isMobile = s() }(this); window.digitalData.page.pageInfo.sysEnv = "Desktop"; window.digitalData.page.pageInfo.deviceType = "Desktop"; if (isMobile.phone || isMobile.tablet) { window.digitalData.page.pageInfo.sysEnv = "Mobile"; if (isMobile.phone) { window.digitalData.page.pageInfo.deviceType = "Mobile"; } if (isMobile.tablet) { window.digitalData.page.pageInfo.deviceType = "Tablet"; } } window.digitalData.siteType = window.digitalData.page.pageInfo.deviceType; } window.digitalData.page.pageInfo.pageURL = window.location.origin + window.location.pathname; if (document.referrer) { window.digitalData.page.pageInfo.referringURL = document.referrer; } } </script> <script src="//web.archive.org/web/20180218105030js_/https://assets.adobedtm.com/9146204dcdccfe9dc3405fbec7e2354ec4405ec3/satelliteLib-71f6756d9ddcfd5530c44d483635a8363cb244a3.js"></script> <script src="//web.archive.org/web/20180218105030js_/https://media.richrelevance.com/rrserver/js/1.2/p13n.js"></script> <script type="text/javascript" src="/web/20180218105030js_/https://hbr.org/resources/js/components/overlay-intromercial/intromercial_5b6829e2cd50ab2d.js"></script> </head> <body> <script type="text/javascript"> if (typeof generateIntromercial === 'function') { generateIntromercial(); } </script> <!-- column --> <div id="main" class="container"> <div id="" class="component" data-order="0" data-type="webscript" data-moveable="false" data-params="region=openx;location=leaderboard"> <section class="backdrop-darker"> <div class="row"> <div class="small-12 column text-center"> <div class="mvs ad-container"> <div id="DFP_pos1"><script type="text/javascript">googletag.cmd.push(function() { googletag.display('DFP_pos1'); });</script></div> </div> </div> </div> </section> </div> <div id="" class="component" data-order="2" data-type="webscript" data-moveable="false" data-params="region=header"> <div class="sticky-top-header"> <header class="top-header hide-for-print" role="banner"> <div class="top-header--bar flex-row backdrop-transparent-white pls" js-target="header-bar"> <a class="link--black top-header--menu-link flex-row justify-center align-items-center" js-target="menu-toggle" href="#"> <svg class="size-24x24 top-header--menu-icon-open svg-ie svg-stroke-3"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#hamburger"></use></svg> <svg class="size-24x24 top-header--menu-icon-close svg-ie"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#x"></use></svg> <span class="mls font-size-small hide-medium-down">MENU</span> </a> <a href="/web/20180218105030/https://hbr.org/" class="link--black hide-large-up flex-row align-items-center phs"> <svg class="top-header--logo"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#hbr-logo"></use></svg> </a> <div class="flex-1 flex-row mls justify-start align-items-center"> <span class="header-article-title"></span> </div> <form action="/web/20180218105030/https://hbr.org/search" method="get" class="flex-row align-items-center mrs mlm hide-small width-search-input"> <button class="attached-search-button"> <svg class="size-32x32 svg-ie"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#search"></use></svg> </button> <div class="relative flex-1"> <input type="hidden" name="search_type" value="search-all"> <input type="search" autocomplete="off" name="term" class="mbn" data-type="search-input"> <div class="autosuggest-shift-left-34 backdrop-white mts width-100pct zindex-highest hide" data-purpose="search-auto-suggest"> <div class="font-sans-serif"> <ul class="no-bullet ptm mbs" data-container="results"> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbl pts line-height-tight font-size-large text-gray-dark has-border-bottom"></li> <li class="ptl font-size-xsmall text-gray-light font-bold">SUGGESTED TOPICS</li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> </ul> </div> </div> </div> </form> <a href="/web/20180218105030/https://hbr.org/search" class="link--black global-header-button flex-row justify-center align-items-center hide-medium-up mlm" js-target="global-header-menu-toggle" data-menu="search"> <svg class="size-32x32 svg-ie"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#search"></use></svg> </a> <a href="/web/20180218105030/https://hbr.org/shopping-cart" class="link--black global-header-button flex-row justify-center align-items-center mlm top-header--shopping-cart" js-target="global-header-menu-toggle" data-menu="cart"> <svg class="size-32x32 svg-ie relative top-8pct"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#cart"></use></svg> </a> <personalization-placement class="personalization-placement global-header-button font-size-small flex-row hide-small mlm pls" data-placement-id="topbar_subscribe_engage"> <a href="/web/20180218105030/https://hbr.org/subscribe" class="link--black justify-center align-items-center flex-row nowrap font-size-large font-heavy"><b class="top-header--subscribe">Subscribe</b></a> </personalization-placement> <a href="/web/20180218105030/https://hbr.org/my-library" class="link--black global-header-button flex-row justify-center align-items-center hide-for-unregistered mlm is-signed" js-target="global-header-menu-toggle" data-menu="user" data-help-box-target="my-library"> <span js-target="newfollowing-user-badge"> <img src="/web/20180218105030im_/https://hbr.org/resources/css/images/nav-user-filled.svg" class="size-24x24 svg-ie" style="margin-right:3px"/> </span> <span class="hide-small">Hi, <span js-target="header-first-name">Guest</span></span> </a> <a href="/web/20180218105030/https://hbr.org/sign-in" class="link--black global-header-button flex-row justify-center align-items-center hide-for-registered mlm" data-help-box-target="sign-in-benefits"> <img src="/web/20180218105030im_/https://hbr.org/resources/css/images/nav-user-unfilled.svg" class="size-24x24 svg-ie mrs hide-medium-up" js-target="sign-in-register"> <span class="font-size-large hide-small font-weight-light nowrap"> <span class="top-header--register" js-target="sign-in-register">Sign In</span> <span class="top-header--register" js-target="sign-in-register--register">Register</span> </span> </a> </div> <div class="header-menu absolute backdrop-off-white pam" js-target="global-header-menu" data-menu="cart"> <svg class="border-caret absolute bottom-100pct hide-for-small" width="24px" height="16px" js-target="global-header-menu-caret"><path stroke-width="4px" d="M 0 16 l 12 -14 l 12 14"/></svg> <div class="right"><a href="#" class="text-gray" js-target="global-header-menu-toggle" data-menu="cart"><i class="icon icon-times"></i></a></div> <h3 class="mtl subheader">Items added to cart</h3> <div class="cart-container" js-target="global-header-cart-contents"> <div class="message mbs mtm">Your Shopping Cart is empty.</div> <a href="/web/20180218105030/https://hbr.org/store" class="button expand mbn mtm">Visit our store</a> </div> </div> <div class="header-menu absolute backdrop-off-white pam hide-medium-up" js-target="global-header-menu" data-menu="search"> <form action="/web/20180218105030/https://hbr.org/search" method="get" class="flex-row mtl"> <button class="attached-search-button"> <svg class="size-32x32 svg-ie"><use xlink:href="/web/20180218105030im_/https://hbr.org/resources/css/images/icons.svg#search"></use></svg> </button> <input type="hidden" name="search_type" value="search-all"> <input type="search" autocomplete="on" name="term" class="mbn flex-1"> </form> </div> <div class="header-menu absolute backdrop-dark pam" js-target="global-header-menu" data-menu="user"> <svg class="border-caret-dark absolute bottom-100pct hide-for-small" width="24px" height="16px" js-target="global-header-menu-caret"><path stroke-width="4px" d="M 0 16 l 12 -14 l 12 14"/></svg> <div class="right"><a href="#" class="link--white" js-target="global-header-menu-toggle" data-menu="user"><i class="icon icon-times"></i></a></div> <h3 class="white mvl" js-target="user-menu-name">Guest User</h3> <a href="/web/20180218105030/https://hbr.org/my-library/library" class="is-block link--white pvm has-border-top-light">MY LIBRARY</a> <a href="/web/20180218105030/https://hbr.org/my-library/topics" class="is-block link--white pvm has-border-top-light" js-target="global-topic-feeds-anchor">TOPIC FEEDS</a> <a href="/web/20180218105030/https://hbr.org/my-library/purchases" class="is-block link--white pvm has-border-top-light">PURCHASES</a> <a href="/web/20180218105030/https://hbr.org/my-library/activity" class="is-block link--white pvm has-border-top-light">ACTIVITY</a> <a href="/web/20180218105030/https://hbr.org/my-library/settings" class="is-block link--white pvm has-border-top-light">ACCOUNT SETTINGS</a> <a href="/web/20180218105030/https://hbr.org/my-library/preferences" class="is-block link--white pvm has-border-top-light">EMAIL PREFERENCES</a> <a href="/web/20180218105030/https://hbr.org/logout" class="is-block link--aqua ptm has-border-top-light">LOG OUT</a> </div> <div class="absolute backdrop-white width-100pct hide-small pbm hide" data-purpose="search-auto-suggest"> <div class="font-sans-serif"> <ul class="no-bullet ptm mbs invisible" data-container="dimensions"> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark"></li> <li class="pbl pts line-height-tight font-size-large text-gray-dark has-border-bottom"></li> <li class="ptl font-size-xsmall text-gray-light font-bold">SUGGESTED TOPICS</li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> <li class="pbm pts line-height-tight font-size-large text-gray-dark no-bullet"></li> </ul> </div> </div> </header> </div> <section class="site-logo"> <div class="brand"> <a href="/web/20180218105030/https://hbr.org/"> <img src="/web/20180218105030im_/https://hbr.org/resources/css/images/HBR_logo_gray.svg" alt="Harvard Business Review" class="logo"> </a> </div> </section> <!-- End .header --> </div> <div id="" class="component" data-order="3" data-type="static-content" data-moveable="false" data-params="document=chat-with-cs-white"> <section class="section mtl hide-for-print"> <div class="row"> <div class="content-area column"> <div class="row mvl"> <div class="small-12 columns mtm mbl text-center"> <div class="darker-gray"><strong>Need help?</strong></div> <a href="#" onclick="zE.activate();return false;">Chat with a customer service agent</a> or Call 800-988-0886 (Domestic), 617-783-7500 (International). </div> </div> </div> </div> </section> <script type="text/JavaScript"> window.zESettings = { webWidget: { helpCenter: { filter: { category: '201648867-Harvard-Business-Review-Group-HBRG-Frequently-Asked-Questions-' }, title: { '*': 'FAQ' }, searchPlaceholder: { '*': 'Search the FAQ' } } } }; </script> <!-- Start of hbphelp Zendesk Widget script --> <script>window.zEmbed||function(e,t){var n,o,d,i,s,a=[],r=document.createElement("iframe");window.zEmbed=function(){a.push(arguments)},window.zE=window.zE||window.zEmbed,r.src="javascript:false",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="display: none",d=document.getElementsByTagName("script"),d=d[d.length-1],d.parentNode.insertBefore(r,d),i=r.contentWindow,s=i.document;try{o=s}catch(e){n=document.domain,r.src='javascript:var d=document.open();d.domain="'+n+'";void(0);',o=s}o.open()._l=function(){var e=this.createElement("script");n&&(this.domain=n),e.id="js-iframe-async",e.src="https://web.archive.org/web/20180218105030/https://assets.zendesk.com/embeddable_framework/main.js",this.t=+new Date,this.zendeskHost="hbphelp.zendesk.com",this.zEQueue=a,this.body.appendChild(e)},o.write('<body onload="document._l();">'),o.close()}(); </script> <script> zE(function() { zE.setLocale('en'); if(window.localStorage.getItem("user") && document.getElementsByTagName("nav")[0].getAttribute("data-state")) { var userInfo = JSON.parse(window.localStorage.getItem("user")); zE.identify({ name: userInfo.displayName, email: userInfo.emailAddress }); } else { $zopim(function() { $zopim.livechat.clearAll(); }); } }); </script> <!-- End of hbphelp Zendesk Widget script --> </div> <div id="" class="component" data-order="4" data-type="webscript" data-moveable="false" data-params="region=shopping-cart"> <div role="main"> <section> <shopping-cart class="shopping-cart row"> <div class="content-area column"> <div class="row"> <div class="small-12 columns text-center mbl"> <h2 class="subheader mvl text-center">Shopping Cart</h2> </div> </div> <!--#############--> <!--item table header--> <cart-item class="cart-item row"> <div class="small-12 columns"> <div class="mtl mb-large3 panel backdrop-cool-3 text-center"> There are no items in the shopping cart. <br> To continue shopping, visit the <a href="/web/20180218105030/https://hbr.org/store">store</a>.<br> <a href="/web/20180218105030/https://hbr.org/store" class="alt-action mtl mbm is-block">CONTINUE SHOPPING</a> </div> </div> </cart-item> <!--#############--> <!--estimate shipping--> <div class="message mbl"><strong>Digital products</strong> can be downloaded from the Order Confirmation screen. <strong>Item pre-orders</strong> will be available after the publication date listed on the item description.</div> <div class="row"> <cart-estimate class="cart-estimate small-12 medium-4 columns has-border-top ptm"> <div class="mbm hbrgray"> <strong>ESTIMATE SHIPPING & HANDLING</strong> </div> <div class="row"> <div class="small-4 medium-4 columns"> <strong>Country</strong> </div> <div class="small-8 medium-6 end columns"> <select id="country" class="mbs"> <option value="US" selected>United States</option> <option value="AX">Aland Islands</option> <option value="AL">Albania</option> <option value="DZ">Algeria</option> <option value="AS">American Samoa</option> <option value="AD">Andorra</option> <option value="AO">Angola</option> <option value="AI">Anguilla</option> <option value="AQ">Antarctica</option> <option value="AG">Antigua and Barbuda</option> <option value="AR">Argentina</option> <option value="AM">Armenia</option> <option value="AW">Aruba</option> <option value="AU">Australia</option> <option value="AT">Austria</option> <option value="AZ">Azerbaijan</option> <option value="BS">Bahamas</option> <option value="BH">Bahrain</option> <option value="BD">Bangladesh</option> <option value="BB">Barbados</option> <option value="BE">Belgium</option> <option value="BZ">Belize</option> <option value="BJ">Benin</option> <option value="BM">Bermuda</option> <option value="BT">Bhutan</option> <option value="BO">Bolivia, Plurinational State of</option> <option value="BQ">Bonaire, Saint Eustatius and Saba</option> <option value="BA">Bosnia and Herzegovina</option> <option value="BW">Botswana</option> <option value="BV">Bouvet Island</option> <option value="BR">Brazil</option> <option value="IO">British Indian Ocean Territory</option> <option value="BN">Brunei Darussalam</option> <option value="BG">Bulgaria</option> <option value="BF">Burkina Faso</option> <option value="BI">Burundi</option> <option value="KH">Cambodia</option> <option value="CM">Cameroon</option> <option value="CA">Canada</option> <option value="CV">Cape Verde</option> <option value="KY">Cayman Islands</option> <option value="CF">Central African Republic</option> <option value="TD">Chad</option> <option value="CL">Chile</option> <option value="CN">China</option> <option value="CX">Christmas Island</option> <option value="CC">Cocos (Keeling) Islands</option> <option value="CO">Colombia</option> <option value="KM">Comoros</option> <option value="CG">Congo</option> <option value="CK">Cook Islands</option> <option value="CR">Costa Rica</option> <option value="HR">Croatia</option> <option value="CW">Curacao</option> <option value="CY">Cyprus</option> <option value="CZ">Czech Republic</option> <option value="DK">Denmark</option> <option value="DJ">Djibouti</option> <option value="DM">Dominica</option> <option value="DO">Dominican Republic</option> <option value="EC">Ecuador</option> <option value="EG">Egypt</option> <option value="SV">El Salvador</option> <option value="GQ">Equatorial Guinea</option> <option value="ER">Eritrea</option> <option value="EE">Estonia</option> <option value="ET">Ethiopia</option> <option value="FK">Falkland Islands (Malvinas)</option> <option value="FO">Faroe Islands</option> <option value="FJ">Fiji</option> <option value="FI">Finland</option> <option value="FR">France</option> <option value="GF">French Guiana</option> <option value="PF">French Polynesia</option> <option value="TF">French Southern Territories</option> <option value="GA">Gabon</option> <option value="GM">Gambia</option> <option value="GE">Georgia</option> <option value="DE">Germany</option> <option value="GI">Gibraltar</option> <option value="GR">Greece</option> <option value="GL">Greenland</option> <option value="GD">Grenada</option> <option value="GP">Guadeloupe</option> <option value="GU">Guam</option> <option value="GT">Guatemala</option> <option value="GG">Guernsey</option> <option value="GN">Guinea</option> <option value="GW">Guinea-Bissau</option> <option value="GY">Guyana</option> <option value="HT">Haiti</option> <option value="HM">Heard Island and McDonald Islands</option> <option value="VA">Holy See (Vatican City State)</option> <option value="HN">Honduras</option> <option value="HK">Hong Kong</option> <option value="HU">Hungary</option> <option value="IS">Iceland</option> <option value="IN">India</option> <option value="ID">Indonesia</option> <option value="IE">Ireland</option> <option value="IM">Isle of Man</option> <option value="IL">Israel</option> <option value="IT">Italy</option> <option value="JM">Jamaica</option> <option value="JP">Japan</option> <option value="JE">Jersey</option> <option value="JO">Jordan</option> <option value="KZ">Kazakhstan</option> <option value="KE">Kenya</option> <option value="KI">Kiribati</option> <option value="KR">Korea, Republic of</option> <option value="KW">Kuwait</option> <option value="KG">Kyrgyzstan</option> <option value="LA">Lao People's Democratic Republic</option> <option value="LV">Latvia</option> <option value="LB">Lebanon</option> <option value="LS">Lesotho</option> <option value="LY">Libyan Arab Jamahiriya</option> <option value="LI">Liechtenstein</option> <option value="LT">Lithuania</option> <option value="LU">Luxembourg</option> <option value="MO">Macao</option> <option value="MK">Macedonia, The Former Yugoslav Republic of</option> <option value="MG">Madagascar</option> <option value="MW">Malawi</option> <option value="MY">Malaysia</option> <option value="MV">Maldives</option> <option value="ML">Mali</option> <option value="MT">Malta</option> <option value="MH">Marshall Islands</option> <option value="MQ">Martinique</option> <option value="MR">Mauritania</option> <option value="MU">Mauritius</option> <option value="YT">Mayotte</option> <option value="MX">Mexico</option> <option value="FM">Micronesia, Federated States of</option> <option value="MD">Moldova, Republic of</option> <option value="MC">Monaco</option> <option value="MN">Mongolia</option> <option value="ME">Montenegro</option> <option value="MS">Montserrat</option> <option value="MA">Morocco</option> <option value="MZ">Mozambique</option> <option value="MM">Myanmar</option> <option value="NA">Namibia</option> <option value="NR">Nauru</option> <option value="NP">Nepal</option> <option value="NL">Netherlands</option> <option value="NC">New Caledonia</option> <option value="NZ">New Zealand</option> <option value="NI">Nicaragua</option> <option value="NE">Niger</option> <option value="NU">Niue</option> <option value="NF">Norfolk Island</option> <option value="MP">Northern Mariana Islands</option> <option value="NO">Norway</option> <option value="OM">Oman</option> <option value="PK">Pakistan</option> <option value="PW">Palau</option> <option value="PS">Palestinian Territory, Occupied</option> <option value="PA">Panama</option> <option value="PG">Papua New Guinea</option> <option value="PY">Paraguay</option> <option value="PE">Peru</option> <option value="PH">Philippines</option> <option value="PN">Pitcairn</option> <option value="PL">Poland</option> <option value="PT">Portugal</option> <option value="PR">Puerto Rico</option> <option value="QA">Qatar</option> <option value="RE">Reunion</option> <option value="RO">Romania</option> <option value="RU">Russian Federation</option> <option value="RW">Rwanda</option> <option value="BL">Saint Barthelemy</option> <option value="SH">Saint Helena, Ascension and Tristan da Cunha</option> <option value="KN">Saint Kitts and Nevis</option> <option value="LC">Saint Lucia</option> <option value="MF">Saint Martin (French part)</option> <option value="PM">Saint Pierre and Miquelon</option> <option value="VC">Saint Vincent and the Grenadines</option> <option value="WS">Samoa</option> <option value="SM">San Marino</option> <option value="ST">Sao Tome and Principe</option> <option value="SA">Saudi Arabia</option> <option value="SN">Senegal</option> <option value="RS">Serbia</option> <option value="SC">Seychelles</option> <option value="SL">Sierra Leone</option> <option value="SG">Singapore</option> <option value="SX">Sint Maarten (Dutch part)</option> <option value="SK">Slovakia</option> <option value="SI">Slovenia</option> <option value="SB">Solomon Islands</option> <option value="SO">Somalia</option> <option value="ZA">South Africa</option> <option value="GS">South Georgia and the South Sandwich Islands</option> <option value="ES">Spain</option> <option value="LK">Sri Lanka</option> <option value="SR">Suriname</option> <option value="SJ">Svalbard and Jan Mayen</option> <option value="SZ">Swaziland</option> <option value="SE">Sweden</option> <option value="CH">Switzerland</option> <option value="TW">Taiwan</option> <option value="TJ">Tajikistan</option> <option value="TZ">Tanzania, United Republic of</option> <option value="TH">Thailand</option> <option value="TL">Timor-Leste</option> <option value="TG">Togo</option> <option value="TK">Tokelau</option> <option value="TO">Tonga</option> <option value="TT">Trinidad and Tobago</option> <option value="TN">Tunisia</option> <option value="TR">Turkey</option> <option value="TM">Turkmenistan</option> <option value="TC">Turks and Caicos Islands</option> <option value="TV">Tuvalu</option> <option value="UG">Uganda</option> <option value="UA">Ukraine</option> <option value="AE">United Arab Emirates</option> <option value="GB">United Kingdom</option> <option value="US">United States</option> <option value="UM">United States Minor Outlying Islands</option> <option value="UY">Uruguay</option> <option value="UZ">Uzbekistan</option> <option value="VU">Vanuatu</option> <option value="VE">Venezuela, Bolivarian Republic of</option> <option value="VN">Viet Nam</option> <option value="VG">Virgin Islands, British</option> <option value="VI">Virgin Islands, U.S.</option> <option value="WF">Wallis and Futuna</option> <option value="EH">Western Sahara</option> <option value="YE">Yemen</option> <option value="ZM">Zambia</option> </select> </div> </div> <div class="row"> <div class="small-4 medium-4 columns"> <strong>Postal Code</strong> </div> <div class="small-8 medium-6 end columns"> <input id="zip" type="text" placeholder="" class="small-12 mbs"> <div class="text-right"> <a href="#" class="alt-action" js-target="cart-estimate-shipping">APPLY</a></div> </div> </div> <cart-promo class="message mvl">If you have a <strong>PROMO CODE</strong> we'll ask you to enter it when it's time to pay. </cart-promo> </cart-estimate> <cart-total class="cart-total small-12 medium-8 columns "> <div class="panel backdrop-lightest"> <div class="row"> <div class="medium-6 column pbl"> <div class="row mbm"> <div class="small-8 columns"><strong class="hbrgray price-text--small">ORDER SUBTOTAL</strong></div> <div class="small-4 columns text-right"><strong class="price--small" js-target="cart-subtotal">0.00</strong></div> </div> <div class="row mbm"> <div class="small-8 columns"><strong class="hbrgray price-text--small">TAX <a href="#" class="cta">*</a></strong></div> <div class="small-4 columns text-right"><strong class="price--small" js-target="cart-tax">0.00</strong></div> </div> <div class="row mbm"> <div class="small-8 columns"><strong class="hbrgray price-text--small">SHIPPING & HANDLING<a href="#" class="cta">*</a></strong></div> <div class="small-4 columns text-right"><strong class="price--small" js-target="cart-shipping-cost">0.00</strong></div> </div> </div> <div class="medium-6 column"> <div class="mbm"><span class="price-text--large">Order Total: </span><strong class="price--large" js-target="cart-grand-total">0.00</strong></div> <div><button class="button--tight" js-target="cart-submit-checkout" data-sign-in="true">CHECKOUT</button> </div> <div class="mtm pbl"><a href="/web/20180218105030/https://hbr.org/store" class="alt-action">CONTINUE SHOPPING</a></div> </div> </div> </div> </cart-total> <div class="small-12 columns"> <hr> </div> </div> <!--estimate shipping--> <div class="row"> <div class="small-12 columns"> <p class="disclaimer mbm lighter-gray">*TAX & SHIPPING COSTS ARE ESTIMATED</p> <p class="disclaimer mbl lighter-gray">*PLEASE NOTE: IF THERE IS APPLICABLE SALES TAX FOR THE PRODUCTS YOU HAVE ORDERED, THEN THE AMOUNT SHOWN ON YOUR RECEIPT AND/OR CREDIT CARD STATEMENT WILL BE SLIGHTLY HIGHER THAN THE TOTAL LISTED ABOVE TO REFLECT THE APPLIED SALES TAX.</p> </div> </div> </div> </shopping-cart> </section> </div> </div> <div id="" class="component" data-order="10" data-type="static-content" data-moveable="false" data-params="document=inside-the-store"> <section class="clearfix"> <div class="row"> <div class="content-area column cushion"> <h4 class="section-label mbl">Inside the Store</h4> <personalization-placement class="personalization-placement" data-placement-id="inside_store"> <div class="text-center far-island"> <div class="loading mrl is-inline-block"> <div class="pie rotation"></div> <div class="pie filler"></div> <div class="mask"></div> </div> <span class="is-inline-block mtm lighter-gray font-light font-size-xlarge">Loading...</span> </div> </personalization-placement> </div> </div> </section> </div> <div id="" class="component" data-order="80" data-type="static-content" data-moveable="false" data-params="document=commerce-flyout-text"> <!-- notification flyout bodies --> <!-- BULK PRICING --> <!-- HBR Articles --> <div id="bulk-pricing-info-articles" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-4 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.95</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">5-10 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.75</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">11-49 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">50-499 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.25</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.00</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Chapters --> <div id="bulk-pricing-info-chapters" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-4 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.95</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">5-10 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.75</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">11-49 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">50-499 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.25</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.00</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Cases --> <div id="bulk-pricing-info-cases" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-4 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.95</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">5-10 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.75</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">11-49 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">50-499 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.25</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.00</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Forethought Articles --> <div id="bulk-pricing-info-forethoughts" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-4 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.95</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">5-10 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.75</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">11-49 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">50-499 copies</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.25</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.00</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Case Supplements --> <div id="bulk-pricing-info-supplements" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.75</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.50</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50–499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.25</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.00</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Newsletter Articles --> <div id="bulk-pricing-info-newsletters" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$4.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$4.00</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50–499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.00</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Strategy & Innovation --> <div id="bulk-pricing-info-strategy" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$4.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$4.00</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50–499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$3.00</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- BSC Article --> <div id="bulk-pricing-info-bsc" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$9.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50–499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$7.50</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$7.00</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Books --> <div id="bulk-pricing-info-books" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50–99</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">100-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500–999</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">45% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">1000-2499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">50% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">2500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">55% off list</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- HBR Collections --> <div id="bulk-pricing-info-collections" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Business Fundamentals --> <div id="bulk-pricing-info-fundamentals" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Newsletter Collections --> <div id="bulk-pricing-info-newsletter-collections" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list<for div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Research Report --> <div id="bulk-pricing-info-research" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- HBR Issue --> <div id="bulk-pricing-info-hbr-issues" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-250</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">251-500</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">10% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">501-1000</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">1001–2000</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">25% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">2001+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Analytical Tool CDs --> <div id="bulk-pricing-info-analytical-tools" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">10% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-99</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">100+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Teaching Guides --> <div id="bulk-pricing-info-teaching-guides" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- Special HBS Titles --> <div id="bulk-pricing-info-special-hbs-titles" class="is-hidden" data-title="Quantity Pricing Details"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-9</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">list price</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">10-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">20% off list</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">30% off list</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">40% off list</div> </div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.</p> </div> </div> </div> <!-- END BULK PRICING --> <div id="what-is-speedpay" class="is-hidden" data-title="Save Time with Speed-Pay"> <p class="message mbm">When you place your first order on HBR.org and enter your credit card information and shipping address, 'Speed-Pay' ordering is enabled. 'Speed-Pay' is a service that saves the credit card details from your most recent purchase and allows you to re-use that card for future purchases. If you click the Speed-Pay button on any product detail page, your order will be charged to the most recent credit card information attached to your account and shipped (if applicable) to the last address we have on file for you. <a href="/web/20180218105030/https://hbr.org/help-customer-service-home/website#website_222">For more details</a></p> </div> <div id="educator-student-pricing" class="is-hidden" data-title="Educator & Student Pricing Details"> <p class="message mbm"><strong>Educators:</strong> Register as a Premium Educator at <a href="https://web.archive.org/web/20180218105030/http://cb.hbsp.harvard.edu/cb/register">hbsp.harvard.edu</a>, plan a course, and save your students up to 50% with your academic discount. <p class="message mbm"><strong>Students:</strong> Tell your instructors about the savings at <a href="https://web.archive.org/web/20180218105030/http://cb.hbsp.harvard.edu/cb/register">hbsp.harvard.edu.</a></p> </div> _____________________ <div id="need-to-make-copies" class="is-hidden" data-title="Need to Make Copies?"> <div class="prl"> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">1-4</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.95 each</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">5-10</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.75 each</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">11-49</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.50 each</div> </div> <div class="flex-1"> <div class="uppercase font-heavy">50-499</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.25 each</div> </div> </div> <div class="flex-row font-size-small mbm mtl"> <div class="flex-1"> <div class="uppercase font-heavy">500+</div> <hr class="mbs mtn"/> <div class="font-size-large font-light">$8.00 each</div> </div> <div class="flex-1"></div> </div> <div class="pts"> <p class="message mbm font-size-xsmall">Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order. If you need to make additional copies to distribute, please purchase copyright permission.</p> </div> </div> </div> <div id="format-details" class="is-hidden" data-title="Format Details"> <div class="prl"> <p class="message mbm font-size-small font-weight-normal"><em class="uppercase font-heavy">Ebook:</em> A digital book provided in three formats (PDF, ePub, and Mobi) for the price of one. Accessible within “My Library” upon purchase.</p> <p class="message mbm font-size-small font-weight-normal"><em class="uppercase font-heavy">Hardcopy, paperback, softbound, magazine:</em> Physical copy shipped from our warehouse to your requested shipping location.</p> <p class="message mbm font-size-small font-weight-normal"><em class="uppercase font-heavy">PDF:</em> PDF digital file. Accessible within “My Library” upon purchase.</p> <p class="message mbm font-size-small font-weight-normal"><em class="uppercase font-heavy">Bundle:</em> A themed collection containing two or more items at a special savings.</p> <p class="message mbn font-size-xsmall">Note: Some of our products are available in other languages besides English, for example a “Spanish PDF” format means you will receive a PDF in the Spanish language.</p> </div> </div> <div id="security-code" class="is-hidden" data-title="What is a security code?"> <p class="message mbm">A security code is added protection against credit card fraud. It is a 3 or 4 digit number appearing on the front or back of your credit card. See examples below.</p> <p class="message mbm"> <strong>Visa and Mastercard</strong><br/> <img src="/web/20180218105030im_/https://hbr.org/resources/images/commerce_assets/store/visa_ccv.jpg" class="right mls mbs">The security code has 3 digits and appears on the BACK of the card in the signature panel.</p> <p class="message mbm"><strong>American Express</strong><br/> The Card Identification Number (CID/4DBC) is a four-digit, non-embossed (flat) number that is printed on every American Express Card.</p> <p class="message mbm">The CID/4DBC is ALWAYS located ABOVE the embossed (raised) account number on the face of the card. In some instances, the CID/4DBC is located on the left side of the card, but is always above the account number. Some cards have a four-digit number embossed below the account number, but this is not the CID/4DBC</p> </div> <div id="promo-code-info" class="is-hidden" data-title="Promotional code"> <p class="message mbm">If you have a promotion code, please enter it below. This promotion code field is case sensitive so please type all capital letters. </p> </div> <div id="volume-discounts" class="is-hidden" data-title="Volume Discounts"> <p class="message mbm">This product is intended for individual use only. To learn more about volume discounts for organizations and license opportunities for consultants, contact <a href="https://web.archive.org/web/20180218105030/mailto:lindsey.dietrich@harvardbusiness.org">Lindsey.Dietrich@harvardbusiness.org</a>. </p> </div> <div id="subscriber-number-help" class="is-hidden" data-title="What is this number?"> <img src="/web/20180218105030im_/https://hbr.org/resources/images/commerce_assets/subscription/account-number.gif" class="mbm"> <p class="message mbm">Unable to locate your subscription account #?</p> <p class="message mbm"><a href="/web/20180218105030/https://hbr.org/help-customer-service-home/contact">Click here</a></p> </div> </div> <div id="" class="component" data-order="98" data-type="webscript" data-moveable="false" data-params="region=global-nav"> <!-- Global Navigation --> <nav class="global-nav backdrop-off-white flex-col justify-between ptm hide-for-print" data-state="" data-page="shopping-cart"> <div class="phl"> <a href="/web/20180218105030/https://hbr.org/" class="is-block mtm mbs hide-medium-down"><img src="/web/20180218105030im_/https://hbr.org/resources/css/images/HBR_logo_black.svg" alt="Harvard Business Review"></a> <a href="/web/20180218105030/https://hbr.org/the-latest" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--the-latest">THE LATEST</a> <a href="/web/20180218105030/https://hbr.org/most-popular" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--most-popular">MOST POPULAR</a> <a href="/web/20180218105030/https://hbr.org/topics" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--topics">ALL TOPICS</a> <a href="/web/20180218105030/https://hbr.org/video" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--video">VIDEO</a> <a href="/web/20180218105030/https://hbr.org/magazine" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--magazine">MAGAZINE ARCHIVE</a> <a href="/web/20180218105030/https://hbr.org/store" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--store">BUY HBR PRODUCTS</a> <a href="/web/20180218105030/https://hbr.org/visual-library" class="flex-row align-items-center link--black has-border-bottom tap-target-height" track-target="global-nav-link--visual-library" data-sign-in="true">SUBSCRIBER EXCLUSIVES</a> <a href="/web/20180218105030/https://hbr.org/my-library" class="flex-row align-items-center link--black tap-target-height" track-target="global-nav-link--my-library" data-sign-in="true">MY LIBRARY</a> </div> <personalization-placement class="personalization-placement" data-placement-id="mag_cover_engage"> <div class="flex-row justify-center hide-small"> <a href="/web/20180218105030/https://hbr.org/subscribe" target="_blank"><img class="nav-magazine-cover" src="/web/20180218105030im_/https://hbr.org/resources/images/covers/latest.png" alt="Subscribe"/></a> </div> <a href="/web/20180218105030/https://hbr.org/subscribe" target="_blank" class="is-block text-center slug--small light-gray inverted font-tight line-height-tight pvm phl">Subscribe + Save!</a> </personalization-placement> </nav> </div> <div id="" class="component" data-order="99" data-type="static-content" data-moveable="false" data-params="document=footer"> <!-- Begin Footer --> <footer class="footer hide-for-print flex-row justify-center"> <div class="has-border-top footer-container"> <div class="backdrop-white hide-for-print mbs"> <div class="footer-container--top mt-large2 mb-large2"> <span class="footer-logo"><a href="https://web.archive.org/web/20180218105030/http://hbr.org/"><img src="/web/20180218105030im_/https://hbr.org/resources/css/images/hbr_logo.svg" alt="Harvard Business Review" class="logo"></a> </span> <div class="panel-container"> <div class="panel-inner-container"> <span class="panel nowrap flex-col text-center justify-center"> <personalization-placement class="personalization-placement is-inline-block no" data-placement-id="subscribe_now_footer_engage"> </personalization-placement> </span> <span class="placeholder"> </span> </div> </div> </div> <footer-menu> <div class="footer-content--container flex-row-wrap justify-between flex-direction--row"> <div js-target="footer-item" class="footer-content--list flex-col"> <div class="flex-row justify-between"> <h6>EXPLORE HBR</h6> <span class="footer-item--arrow icon icon-caret-right font-size-medium mbm mtm"></span> </div> <ul class="no-bullet tidy-list hide-for-small--list mbn"> <li><a href="/web/20180218105030/https://hbr.org/the-latest">The Latest</a></li> <li><a href="/web/20180218105030/https://hbr.org/most-popular">Most Popular</a></li> <li><a href="/web/20180218105030/https://hbr.org/topics">All Topics</a></li> <li><a href="/web/20180218105030/https://hbr.org/magazine">Magazine Archive</a></li> <li><a href="/web/20180218105030/https://hbr.org/video">Video</a></li> <li><a href="https://web.archive.org/web/20180218105030/https://itunes.apple.com/us/podcast/hbr-ideacast/id152022135?mt=2">Audio</a></li> <li><a href="/web/20180218105030/https://hbr.org/webinars">Webinars</a></li> <li><a href="/web/20180218105030/https://hbr.org/visual-library">Subscriber Exclusives</a></li> <li><a href="/web/20180218105030/https://hbr.org/my-library">My Library</a></li> <li><a href="/web/20180218105030/https://hbr.org/email-newsletters">Newsletters</a></li> <li><a href="https://web.archive.org/web/20180218105030/https://www.hbrascend.in/">HBR Ascend</a></li> </ul> </div> <div js-target="footer-item" class="footer-content--list flex-col"> <div class="flex-row justify-between"> <h6>HBR STORE</h6> <span class="footer-item--arrow icon icon-caret-right font-size-medium mbm mtm"></span> </div> <ul class="no-bullet tidy-list hide-for-small--list mbn"> <li><a href="/web/20180218105030/https://hbr.org/store/articles">Article Reprints</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/books">Books</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/case-studies">Cases</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/collections">Collections</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/magazine-issues">Magazine Issues</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/landing/guides">HBR Guide Series</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/landing/20-minute-managers">HBR 20-Minute Managers</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/landing/mustreads">HBR Must Reads</a></li> <li><a href="/web/20180218105030/https://hbr.org/store/tools">Tools</a></li> </ul> </div> <div js-target="footer-item" class="footer-content--list flex-col"> <div class="flex-row justify-between"> <h6>ABOUT HBR</h6> <span class="footer-item--arrow icon icon-caret-right font-size-medium mbm mtm"></span> </div> <ul class="no-bullet tidy-list hide-for-small--list mbn"> <li><a href="/web/20180218105030/https://hbr.org/contact-us">Contact Us</a></li> <li><a href="/web/20180218105030/https://hbr.org/hbr-advertising-sales">Advertise with Us</a></li> <li><a href="/web/20180218105030/https://hbr.org/subscribe">Subscribe</a></li> <li><a href="/web/20180218105030/https://hbr.org/booksellers-retailers">Information for Booksellers/Retailers</a></li> <li><a href="/web/20180218105030/https://hbr.org/about-hbr">Masthead</a></li> <li><a href="/web/20180218105030/https://hbr.org/global-editions">Global Editions</a></li> <li><a href="/web/20180218105030/https://hbr.org/media-inquiries">Media Inquiries</a></li> <li><a href="/web/20180218105030/https://hbr.org/guidelines-for-authors-web">Guidelines for Authors</a></li> <li><a href="/web/20180218105030/https://hbr.org/hbr-analytic-services">HBR Analytic Services</a></li> </ul> </div> <div js-target="footer-item" class="footer-content--list flex-col"> <div class="flex-row justify-between"> <h6>HBR SUBSCRIBER ASSISTANCE</h6> <span class="footer-item--arrow icon icon-caret-right font-size-medium mbm mtm"></span> </div> <ul class="no-bullet tidy-list hide-for-small--list mbn"> <li class="text-overflow">U.S./Canada:<br/> <a href="https://web.archive.org/web/20180218105030/tel:+18002743214">800.274.3214</a> <br/> <a href="https://web.archive.org/web/20180218105030/mailto:harvard@cdsfulfillment.com">harvard@cdsfulfillment.com</a> <br/> <a href="/web/20180218105030/https://hbr.org/subscriberservices">hbr.org/subscriberservices</a></li> <li class="text-overflow">International:<br/> <a href="https://web.archive.org/web/20180218105030/tel:+441858438412">+44.1858.438.412</a> <br/> <a href="https://web.archive.org/web/20180218105030/tel:+61282965401">(Asia Pacific: +612.8296.5401)</a> <br/> <a href="https://web.archive.org/web/20180218105030/mailto:hbr@subscription.co.uk">hbr@subscription.co.uk</a> <br/> <a href="https://web.archive.org/web/20180218105030/https://www.subscription.co.uk/hbr/help">subscription.co.uk/hbr/help</a></li> </ul> </div> <div js-target="footer-item" class="footer-content--list flex-col"> <div class="flex-row justify-between"> <h6>HBR.ORG CUSTOMER ASSISTANCE</h6> <span class="footer-item--arrow icon icon-caret-right font-size-medium mbm mtm"></span> </div> <ul class="no-bullet tidy-list hide-for-small--list mbn"> <!--<li><a href="#" class="accent">Live Chat</a></li>--> <li class="text-overflow">U.S./Canada:<br/> <a href="https://web.archive.org/web/20180218105030/tel:+18009880886">800.988.0886</a></li> <li> <li class="text-overflow">International:<br/> <a href="https://web.archive.org/web/20180218105030/tel:+16177837500">617.783.7500</a></li> <li class="text-overflow">Email:<br/> <a href="https://web.archive.org/web/20180218105030/mailto:customerservice@harvardbusiness.org">customerservice@harvardbusiness.org</a></li> <li><a href="/web/20180218105030/https://hbr.org/help-customer-service-home">Customer Service Help & FAQs</a></li> <li><a href="/web/20180218105030/https://hbr.org/permissions">Copyright Permissions</a></li> </ul> </div> <div class="footer-content--list footer-content--last-list flex-col"> <div class="flex-row justify-between"> <h6>FOLLOW HBR</h6> </div> <ul class="icon-ul tidy-list mbn"> <li><i class="icon-li icon icon-facebook"></i> <a href="https://web.archive.org/web/20180218105030/http://www.facebook.com/HBR">Facebook</a></li> <li><i class="icon-li icon icon-twitter"></i> <a href="https://web.archive.org/web/20180218105030/http://twitter.com/HarvardBiz">Twitter</a></li> <li><i class="icon-li icon icon-linkedin"></i> <a href="https://web.archive.org/web/20180218105030/https://www.linkedin.com/company/harvard-business-review?trk=biz-companies-cym">LinkedIn</a></li> <li><i class="icon-li icon icon-google-plus"></i> <a href="https://web.archive.org/web/20180218105030/https://plus.google.com/+harvardbusinessreview/posts">Google+</a></li> <li><i class="icon-li icon line-height-very-very-tight icon-newsreader"></i> <a href="https://web.archive.org/web/20180218105030/http://feeds.hbr.org/harvardbusiness/">Your Newsreader</a></li> </ul> </div> </div> </div> </footer-menu> <div class="flex-row mbl mt-large2"> <div class="footer-logo hide-for-small"> <figure class="mts"> <img src="/web/20180218105030im_/https://hbr.org/resources/images/2014/Harvard-Business-Publishing-logo.png" alt="Harvard Business Publishing" class="medium-6"/> </figure> </div> <div class="flex-direction--row mbl hide-for-small--list copyright-block"> <ul class="piped-inline-list is-inline mbn pbn hide-for-small flex-row flex-direction--row copyright"> <li><a href="/web/20180218105030/https://hbr.org/corporate/about" class="copyright">About Us</a></li> <li><a href="/web/20180218105030/https://hbr.org/corporate/careers" class="copyright">Careers</a></li> <li><a href="/web/20180218105030/https://hbr.org/corporate/privacy-policy" class="copyright">Privacy Policy</a></li> <li><a href="/web/20180218105030/https://hbr.org/corporate/copyright" class="copyright">Copyright Information</a></li> <li><a href="https://web.archive.org/web/20180218105030/http://trademark.harvard.edu/pages/trademark-notice" class="copyright">Trademark Policy</a></li> </ul><br/> <div class="copyright is-inline mrs hide-for-small">Harvard Business Publishing:</div> <ul class="piped-inline-list is-inline copyright hide-for-small flex-row flex-direction--row"> <li><a href="https://web.archive.org/web/20180218105030/http://hbsp.harvard.edu/" class="copyright">Higher Education</a></li> <li><a href="https://web.archive.org/web/20180218105030/http://www.harvardbusiness.org/" class="copyright">Corporate Learning</a></li> <li><a href="https://web.archive.org/web/20180218105030/http://hbr.org/" class="copyright">Harvard Business Review</a></li> </ul> <div class="copyright flex-row flex-direction--row">Copyright © 2018 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.</div> </div> </div> </div> </div> </footer> <!-- End Footer --> </div> </div><!-- javascript --> <script src="//web.archive.org/web/20180218105030js_/https://cdns.gigya.com/js/gigya.js?apiKey=2_DGuCTo4P8ts08o-9k7vrnlREmzgK-D2xVOrYmspM4SPv9awRLJui0F50QEcF8BMI"></script> <script src="/web/20180218105030js_/https://hbr.org/resources/js/common_10093429f81d30bc.js"></script> <script src="/web/20180218105030js_/https://hbr.org/resources/js/pages/commerce_9368ff3eede60394.js"></script> <!-- Begin comScore Tag --> <script> var _comscore = _comscore || []; _comscore.push({ c1: "2", c2: "14457509" }); (function() { var s = document.createElement("script"), el = document.getElementsByTagName("script")[0]; s.async = true; s.src = (document.location.protocol == "https:" ? "https://web.archive.org/web/20180218105030/https://sb" : "http://b") + ".scorecardresearch.com/beacon.js"; el.parentNode.insertBefore(s, el); })(); </script> <noscript> <img src="https://web.archive.org/web/20180218105030im_/http://b.scorecardresearch.com/p?c1=2&c2=14457509&cv=2.0&cj=1"/> </noscript> <!-- End comScore Tag --> <script type="text/javascript">_satellite.pageBottom();</script> </body> </html><!-- FILE ARCHIVED ON 10:50:30 Feb 18, 2018 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 01:55:44 Feb 26, 2025. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.871 exclusion.robots: 0.036 exclusion.robots.policy: 0.021 esindex: 0.013 cdx.remote: 5.119 LoadShardBlock: 259.194 (6) PetaboxLoader3.datanode: 203.271 (7) PetaboxLoader3.resolve: 81.242 (2) load_resource: 129.519 -->