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Cloud Contact Center | Enterprise Contact Center | Exotel
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href="https://exotel.com/industry/healthcare-pharma/">Healthcare</a> </li> <li><a href="https://exotel.com/industry/education/">Education</a> </li> <div class="menuimgsec"> <div class="menuimgbox"> </div> </div> </ul> </li> <li> <a href="#">By Function</a> <ul class="nav-dropdown"> <li><a href="https://exotel.com/use-cases/customer-service/">Customer Support</a> </li> <li><a href="https://exotel.com/use-cases/sales-conversation-platform/">Sales & Lead Conversion</a> </li> <li><a href="https://exotel.com/use-cases/marketing-campaigns/">Marketing</a> </li> <li><a href="https://exotel.com/use-cases/debt-collection/">Debt Collection</a> </li> <div class="menuimgsec"> <div class="menuimgbox"> </div> </div> </ul> </li> </ul><!-- end mobile-menu --> <div class="megamenu-panel desktop-menu"> <div class="megamenu-lists"> <!-- --------------------------------- --> <ul id="list_434194 hello-2" class="check-megamenu-list megamenu-list list-col-1"> <li id="byindustry" class="downline megamenu-list-title active-megamenu first-selected-menu byindustry"> <a href="#" class="downline-bottom"> <!-- </?php if(!empty($val['icon'])):?> <img src="</?php echo $val['icon'];?>" alt="" width="27px" height="27px"> </?php endif; ?> --> <p class="megamenu-link-text">By Industry</p> <!-- <i class="fa-solid fa-chevron-right"></i> --> </a> <ul class="megamenu-list list-col-12"> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/bfsi/" > <span class="link-text-wrapper"> <span class="link-text">Financial Services</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/ecommerce/" > <span class="link-text-wrapper"> <span class="link-text">eCommerce</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/logistics/" > <span class="link-text-wrapper"> <span class="link-text">Logistics</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/hyperlocal/" > <span class="link-text-wrapper"> <span class="link-text">Hyperlocal</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/healthcare-pharma/" > <span class="link-text-wrapper"> <span class="link-text">Healthcare</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/industry/education/" > <span class="link-text-wrapper"> <span class="link-text">Education</span> </span> </a> </li> </ul> </li> <li id="byfunction" class="downline megamenu-list-title byfunction"> <a href="#" class="downline-bottom"> <!-- </?php if(!empty($val['icon'])):?> <img src="</?php echo $val['icon'];?>" alt="" width="27px" height="27px"> </?php endif; ?> --> <p class="megamenu-link-text">By Function</p> <!-- <i class="fa-solid fa-chevron-right"></i> --> </a> <ul class="megamenu-list list-col-12"> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/use-cases/customer-service/" > <span class="link-text-wrapper"> <span class="link-text">Customer Support</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/use-cases/sales-conversation-platform/" > <span class="link-text-wrapper"> <span class="link-text">Sales & Lead Conversion</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/use-cases/marketing-campaigns/" > <span class="link-text-wrapper"> <span class="link-text">Marketing</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/use-cases/debt-collection/" > <span class="link-text-wrapper"> <span class="link-text">Debt Collection</span> </span> </a> </li> </ul> </li> </ul> <!-- --------------------------------- --> </div> </div><!-- end desktop-menu --> </li> <li class="mainmenu-solutions" id="main-434198"> <a href="https://exotel.com#"> <img class="" src="https://exotel.com/wp-content/uploads/2023/07/Group-89549.png" alt="" /> Resources </a> <ul class="nav-dropdown mobile-menu"> <li> <a href="/resources/">Resource Library</a> <ul class="nav-dropdown"> <li><a href="https://exotel.com/blog/">Blogs</a> </li> <li><a href="https://exotel.com/glossary/.">Glossary</a> </li> <li><a href="https://developer.exotel.com/">Developers</a> </li> <li><a href="https://exotel.com/case-studies/"> Case Studies </a> </li> <li><a href="https://exotel.com/resources/e-books/">Knowledge Centre</a> </li> <li><a href="https://exotel.com/webinars/">Events & Webinars </a> </li> <li><a href="https://exotel.com/podcasts/">Videos & Podcasts</a> </li> <li><a href="https://exotel.com/customer-stories/">Customer Reference Hub</a> </li> <div class="menuimgsec"> <div class="menuimgbox"> </div> </div> </ul> </li> </ul><!-- end mobile-menu --> <div class="megamenu-panel desktop-menu"> <div class="megamenu-lists"> <!-- --------------------------------- --> <ul 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<span class="link-text-wrapper"> <span class="link-text">Developers</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/case-studies/" > <span class="link-text-wrapper"> <span class="link-text"> Case Studies </span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/resources/e-books/" > <span class="link-text-wrapper"> <span class="link-text">Knowledge Centre</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/webinars/" > <span class="link-text-wrapper"> <span class="link-text">Events & Webinars </span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/podcasts/" > <span class="link-text-wrapper"> <span class="link-text">Videos & Podcasts</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/customer-stories/" > <span class="link-text-wrapper"> <span class="link-text">Customer Reference Hub</span> </span> </a> </li> </ul> </li> </ul> <!-- --------------------------------- --> </div> </div><!-- end desktop-menu --> </li> <li class="mainmenu-solutions" id="main-434200"> <a href="https://exotel.com#"> <img class="" src="https://exotel.com/wp-content/uploads/2023/07/Group-89550.png" alt="" /> Company </a> <ul class="nav-dropdown mobile-menu"> <li> <a href="#">Company</a> <ul class="nav-dropdown"> <li><a href="https://exotel.com/about-us/">About Us</a> </li> <li><a href="https://exotel.com/newsroom/">Newsroom</a> </li> <li><a href="https://exotel.com/careers/">Careers</a> </li> <div class="menuimgsec"> <div class="menuimgbox"> </div> </div> </ul> </li> </ul><!-- end mobile-menu --> <div class="megamenu-panel desktop-menu"> <div class="megamenu-lists"> <!-- --------------------------------- --> <ul id="list_434200 hello-2" class="check-megamenu-list megamenu-list list-col-1"> <li id="company" class="downline megamenu-list-title active-megamenu first-selected-menu company"> <a href="#" class="downline-bottom"> <!-- </?php if(!empty($val['icon'])):?> <img src="</?php echo $val['icon'];?>" alt="" width="27px" height="27px"> </?php endif; ?> --> <p class="megamenu-link-text">Company</p> <!-- <i class="fa-solid fa-chevron-right"></i> --> </a> <ul class="megamenu-list list-col-12"> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/about-us/" > <span class="link-text-wrapper"> <span class="link-text">About Us</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/newsroom/" > <span class="link-text-wrapper"> <span class="link-text">Newsroom</span> </span> </a> </li> <li class="megamenu-list-title sub-menu-item"> <a href="https://exotel.com/careers/" > <span class="link-text-wrapper"> <span class="link-text">Careers</span> </span> </a> </li> </ul> </li> </ul> <!-- --------------------------------- --> </div> </div><!-- end desktop-menu --> </li> <li class="mainmenu-solutions mobileli"> <a href="https://support.exotel.com/support/home?_gl=1*esalky*_ga*MTg1NjE5ODEyNC4xNjgyNjg3MzUw*_ga_VGJ56BFYBZ*MTY4MjY4NzM0OS4xLjAuMTY4MjY4NzM0OS42MC4wLjA." target="_blank"> <img class="unactive" src="https://exotel.com/wp-content/themes/exotel/img/support.png" alt="" /> <!-- <img class="active" src="</?php echo get_template_directory_uri();?>/img/support.png" alt="" /> --> Support </a> </li> </ul> <ul class="mobilemenu"> <ul class="contry_switch_dropdown" style="position:relative;top: 5px;list-style:none;padding-bottom:30px;"> <li class="dropdown"> <button class="dropdown-toggle">Select Country</button> <ul class="dropdown-menu"> <li><a href="/">India</a></li><li><a href="/id/">Indonesia</a></li><li><a href="/uae/">UAE</a></li><li><a href="/sa/">Saudi Arabia</a></li> </ul> </li> </ul> <li> <!-- <img class="unactive" src="https://exotel.com/wp-content/themes/exotel/img/global.png" alt="" /> --> <div class="text-end mr-60 header-button-cols-region 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class="ml-5 slider-para pt-20 banner-section-with-contactform-para"> <p>Say good bye to slow and outdated legacy contact center solutions. Transition to a cloud-based contact center set up to deliver a fast, scalable, connected, and omnichannel communication experience to your customers.</p> </div> <div class="cta-flex"> </div> </div> </div> <div class="col-lg-6 p-3 banner-col-md-5" style="display:flex;justify-content: center;align-items: center;"> <div class="card" style=""> <div class="card-body form-card form-bg"> <div role="form" class="wpcf7" id="wpcf7-f457129-o1" lang="en-US" dir="ltr"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/products/cloud-contact-center-solution/#wpcf7-f457129-o1" method="post" class="wpcf7-form init" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="457129" /> <input type="hidden" name="_wpcf7_version" value="5.3.2" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f457129-o1" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> </div> <div class="mb-4"> <span class="wpcf7-form-control-wrap ExoName"><input type="text" name="ExoName" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control" id="Exoname" aria-required="true" aria-invalid="false" placeholder="Name" /></span> </div> <div class="mb-4"> <span class="wpcf7-form-control-wrap ExoEmail"><input type="email" name="ExoEmail" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email form-control" aria-required="true" aria-invalid="false" placeholder="Work Email" /></span> </div> <div class="mb-3"> <span class="wpcf7-form-control-wrap" data-name="ExoNo"><input type="text" name="ExoNo" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-phonetext wpcf7-validates-as-required wpcf7-validates-as-phonetext form-control" id="ExoNo" aria-required="true" aria-invalid="false" placeholder="Number" /><input type="hidden" name="ExoNo-country-code" class="wpcf7-phonetext-country-code" /></span> </div> <div class="mb-3"> <span class="wpcf7-form-control-wrap ExoCompanyName"><input type="text" name="ExoCompanyName" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control" aria-required="true" aria-invalid="false" placeholder="Company Name" /></span> </div> <div class="mb-3"> <span class="wpcf7-form-control-wrap ExoJobLevel"><select name="ExoJobLevel" class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control" aria-required="true" aria-invalid="false"><option value="">Job Level</option><option value="Executive/ C-Level">Executive/ C-Level</option><option value="Vice President">Vice President</option><option value="Director">Director</option><option value="Manager">Manager</option><option value="Freelancer">Freelancer</option><option value="Student">Student</option></select></span> </div> <div class="mb-4"> <span class="wpcf7-form-control-wrap ExoDepartment"><select name="ExoDepartment" class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control" aria-required="true" aria-invalid="false"><option value="">Department</option><option value="Finance">Finance</option><option value="HR">HR</option><option value="IT">IT</option><option value="Marketing">Marketing</option><option value="Operations">Operations</option><option value="Sales">Sales</option><option value="Supply Chain">Supply Chain</option><option value="Procurement">Procurement</option><option value="Others">Others</option></select></span> </div> <div class="mb-3"> <span class="wpcf7-form-control-wrap ExoMessage"><textarea name="ExoMessage" cols="40" rows="3" class="wpcf7-form-control wpcf7-textarea form-control" aria-invalid="false" placeholder="Your requirement in brief"></textarea></span> </div> <p><input type="hidden" name="usercom-listid" value="9382" /></p> <input type="hidden" name="country" value="" class="wpcf7-form-control wpcf7-hidden country_name" /> <input type="hidden" name="first_name" value="" class="wpcf7-form-control wpcf7-hidden first_name" /> <input type="hidden" name="last_name" value="" class="wpcf7-form-control wpcf7-hidden last_name" /> <input type="hidden" name="gclid" value="" class="wpcf7-form-control wpcf7-hidden" /> <input type="hidden" name="fbclid" value="" class="wpcf7-form-control wpcf7-hidden" /> <input type="hidden" name="pre_url" value="" class="wpcf7-form-control wpcf7-hidden prepageurl" /> <p><input type="hidden" name="formId" value="457129" /></p> <div class="privacy-statement"> <p>By registering, you agree to our <a href="/privacy-policy/" target="_blank" class="privacy-policy-link">Privacy Policy</a>. You also consent to receive marketing updates from Exotel.</p> </div> <div class="pt-0"> <div class="text-center"> <input type="submit" value="Schedule a Demo" class="wpcf7-form-control wpcf7-submit button hoverbtn five sub-btn" /> </div> </div> <div class="wpcf7-response-output" aria-hidden="true"></div></form></div> </div> </div> </div> </div> </section> <script> document.addEventListener("DOMContentLoaded", function() { function checkImages() { var desktopImages = document.querySelectorAll('.desktop-image'); var mobileImages = document.querySelectorAll('.mobile-image'); desktopImages.forEach(function(desktopImage, index) { var mobileImage = mobileImages[index]; var mobileImageSrc = mobileImage.getAttribute('src'); var hasMobileImage = mobileImage.getAttribute('data-mobile') === "1"; if (window.innerWidth <= 768) { // Mobile view if (hasMobileImage) { mobileImage.style.display = 'block'; desktopImage.style.display = 'none'; } else { mobileImage.style.display = 'none'; desktopImage.style.display = 'block'; } } else { // Desktop view desktopImage.style.display = 'block'; mobileImage.style.display = 'none'; } }); } // Run on load checkImages(); // Run on resize window.addEventListener('resize', checkImages); }); </script> <section id="costomeraieveryday" class ="drm-stats-section-highlight"> <div class="costomeraisec"> <h2 class="slider-head text-center pt-20"> <span> Drive Reliable and <span class="text-gradient-color"> Trusted Engagement at Scale </span> </span> </h2> <div class="costomeraibox"> <div class="webinarsec"> <div class="fullwidthcenter"> <div class="webinardivcenter1"> <div class="webinarteambox1"> <h3 class="blue_text"> 21 Billions+ </h3> <p><p>Annual engagements over voice, messaging & video</p> <p> </p> </p> </div> </div> <div class="webinardivcenter1"> <div class="webinarteambox1"> <h3 class="blue_text"> 115000+ </h3> <p><p>Agents on cloud</p> <p> </p> </p> </div> </div> <div class="webinardivcenter1"> <div class="webinarteambox1"> <h3 class="blue_text"> 4 Billion+ </h3> <p><p>Queries resolved by AI bots</p> <p> </p> </p> </div> </div> <div class="webinardivcenter1"> <div class="webinarteambox1"> <h3 class="blue_text"> 125 Million+ </h3> <p><p>Hours of call duration</p> <p> </p> </p> </div> </div> </div> </div> </div> </div> </section> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <!-- <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 3000; // 3 seconds function showSlide(index) { // Calculate the next slide index var nextSlide = (index + slides.length) % slides.length; // Hide the current slide and dot slides.removeClass('active').css('opacity', '0'); // Remove active class from all slides dots.removeClass('active'); // Remove active class from all dots // Show the next slide and dot slides.eq(nextSlide).addClass('active').css('opacity', '1'); dots.eq(nextSlide).addClass('active'); // Update current slide index currentSlide = nextSlide; } function nextSlide() { showSlide(currentSlide + 1); } function startSlideShow() { clearInterval(slideInterval); // Clear any existing interval slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval nextSlide(); // Immediately show the next slide startSlideShow(); // Restart the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('video-slide'); showSlide(index); resetInterval(); }); }); </script> --> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <!-- <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 3000; // 3 seconds function showSlide(index) { // Calculate the next slide index var nextSlide = (index + slides.length) % slides.length; // Hide the current slide and dot slides.removeClass('active').css('opacity', '0'); // Remove active class from all slides dots.removeClass('active'); // Remove active class from all dots // Show the next slide and dot slides.eq(nextSlide).addClass('active').css('opacity', '1'); dots.eq(nextSlide).addClass('active'); // Update current slide index currentSlide = nextSlide; } function nextSlide() { showSlide(currentSlide + 1); } function startSlideShow() { clearInterval(slideInterval); // Clear any existing interval slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval nextSlide(); // Immediately show the next slide startSlideShow(); // Restart the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('video-slide'); showSlide(index); resetInterval(); }); }); </script> --> <style> .reques-power-text h2 { font-size: 24px; } .costomeraibox .webinardivcenter:last-child{ border-right: 0px solid #000; } #customerlogosec.owl-carousel .owl-item img { width: auto!important; margin: auto!important; } .customerslogo { background-color: transparent!important; padding: 2rem 1rem!important; } @media and (max-width:768px) { #customerlogosec.owl-carousel .owl-item img { width: 100px !important; margin: 10px !important; } } </style> <!-- <script> const accordions = document.querySelectorAll('.accordion-item'); accordions.forEach((accordion, index) => { const imageId1 = accordion.getAttribute('data-image-id'); accordion.addEventListener('click', () => { // Hide all images const images1 = document.querySelectorAll('.light-green-color img'); images1.forEach(image1 => { image1.classList.remove('active'); }); // Show the corresponding image const imageToShow1 = document.getElementById(imageId1); if (imageToShow1) { imageToShow1.classList.add('active'); } }); }); </script> --> <script> document.addEventListener('DOMContentLoaded', function() { const accordions = document.querySelectorAll('.accordion-item'); accordions.forEach((accordion, index) => { const imageId = accordion.getAttribute('data-image-id'); const imageToShow = document.getElementById(imageId); accordion.addEventListener('click', () => { // Hide all images const images = document.querySelectorAll('.light-green-color img'); images.forEach(image => { image.classList.remove('active'); }); // Show the corresponding image if (imageToShow) { images.forEach(image => { if (image.id === imageToShow.id) { image.classList.add('active'); } }); } }); }); }); </script> <section id="benefitsintegrating" class="exo-benefits-section"> <div class="integratingsec"> <div class="business-border-title mt-0"> <h2 class="business-title left-80">Benefits of<br> <span class="text-gradient-color">cloud contact center</span> </h2> <img src="https://exotel.com/wp-content/themes/exotel/img/titleborder.svg" alt="" class="business-title-img w-100"> </div> <div class="integratingbox"> <img src="https://exotel.com/wp-content/uploads/2023/11/voice-broadcasting-benefits-1-1.png" alt="integratingbox" /> <div class="integratingwidth"> <div class="row"> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/Lead-Assist.png" alt="" /> <h4>Accommodate changing business needs without additional cost</h4> <p><p>Cloud contact centers can easily scale up or down to accommodate changing business needs. They offer flexibility in adding or removing agents, lines, and features without the need for costly infrastructure changes.</p> <p> </p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/Real-time-analytics.png" alt="" /> <h4>Reduce operational cost by eliminating the heavy communication infrastructure </h4> <p><p>Cloud-based contact centers eliminate the need for expensive hardware installations and maintenance. By leveraging the cloud, businesses can reduce upfront costs and pay only for the resources they use, resulting in significant cost savings.</p> <p> </p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/Secure-conversations.png" alt="" /> <h4>Earn customers’ trust with reliable communication experience</h4> <p><p>It provides built-in redundancy and failover mechanisms, ensuring high availability and uninterrupted service even during outages. This helps maintain customer satisfaction by minimizing communication disruptions.</p> <p> </p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/No-code-connectors.png" alt="" /> <h4>Deliver seamless customer experiences across channels</h4> <p><p>Seamlessly integrate various communication channels such as voice, email, chat, social media, and SMS. This enables businesses to offer a consistent and integrated omni-channel customer experience.</p> <p> </p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/SIP-Trunks.png" alt="" /> <h4>Be available for customers when they need you</h4> <p><p>With cloud contact centers, agents can work from anywhere with an internet connection. This allows businesses to tap into a larger pool of talent, maximize productivity, and offer around-the-clock customer support.</p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/10/WebRTC.png" alt="" /> <h4>Make contact centre operations efficient with right data</h4> <p><p>Cloud-based contact center provides robust analytics and reporting capabilities. Businesses can gain insights into agent performance, customer satisfaction, call volume, and other important metrics to optimize operations and make data-driven decisions.</p> <p> </p> </p> </div> </ul> </div> </div> </div> </section> <style> .highlite-new { color: #000; font-size: 20px; line-height: 30px; margin-top: 15px; height: 30px; } </style> <section class="pt-50 pb-50 plr-20 container-fluid" style="background-color: #f7f7f7;"> <div class="row grid-1280 power-auto"> <h2 class="pb-10 text-center"> Why do you need a cloud contact center solution? </h2> </div> <div class="pt-30"> <div class="row grid-1280" style="justify-content: center;"> <div class="col-md-3 card-box"> <h1 class="highlite-new">Effective CX</h1> <hr> <div class="power-content4"> <p>Whether the customer contacts you on Twitter or through the toll-free number, they can have continuity of the conversation. This makes it easier for agents to resolve queries and for customers to get them resolved. </p> </div> </div> <div class="col-md-3 card-box"> <h1 class="highlite-new">Better agent productivity</h1> <hr> <div class="power-content4"> <p>Your agents no longer need to switch between different screens and apps to get the information they need. This saves them time, which they can use to focus on engaging with the customer. </p> </div> </div> <div class="col-md-3 card-box"> <h1 class="highlite-new">360-degree analytics</h1> <hr> <div class="power-content4"> <p>With a virtual contact center solution, you can get advanced analytics for all your communication channels, measuring business KPIs effectively. </p> </div> </div> <div class="col-md-3 card-box"> <h1 class="highlite-new">On-demand scalability</h1> <hr> <div class="power-content4"> <p>As your business grows, your cloud-based contact center solution can grow with it. Without investing in new infrastructure, network or devices, you can scale effortlessly. </p> </div> </div> </div> </div> </section> <script> document.addEventListener("DOMContentLoaded", function() { const slides = document.querySelectorAll(".slides"); let currentSlide = 0; function showSlide(index) { slides.forEach((slide, i) => { if (i === index) { slide.classList.add("active"); } else { slide.classList.remove("active"); } }); } function nextSlide() { currentSlide = (currentSlide + 1) % slides.length; showSlide(currentSlide); } // Show initial slide showSlide(currentSlide); // Change slide every 3 seconds setInterval(nextSlide, 3000); }); </script> <!---business-----> <div class="business-border-title pt-30"> <h2 class="business-title left-80">Why choose <br /> <span class="text-gradient-color">Ameyo by Exotel as your cloud contact center solution?</span></h2> <img src="https://exotel.com/wp-content/themes/exotel/img/titleborder.svg" alt="" class="business-title-img w-100"> </div> <section class="business container-fluid 03-benefit-your-business pb-30"> <div class="row"> <div class="col-md-10 offset-md-1 padcols"> <div class="row"> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box child-move-box"> <div class="circlenumber">1</div> <h3><p><strong>Reliable Cloud Network with 99.99% Uptime: </strong>Get top-notch connectivity with Exotel's solution, backup routes, and flexible infrastructure, ensuring 99.99% uptime for over 40 million daily calls, far surpassing traditional providers.</p> </h3> <p> </p> </div> </div> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box-white child-move-box"> <div class="circlenumber">2</div> <h3><p><strong>High Data Privacy & Security: </strong>Protect your business and data from security breaches by implementing enterprise-level security measures compliant with ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR standards.</p> </h3> <p> </p> </div> </div> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box child-move-box"> <div class="circlenumber">3</div> <h3><p><strong>100% Compliant Virtual Telecom Operator:</strong> Experience India's only ULVNO-licensed operator, Exotel, for a versatile, cost-effective, and compliant internet calling solution, offering cloud-based software, infrastructure, bots, and telecom lines.</p> </h3> <p> </p> </div> </div> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box-white child-move-box"> <div class="circlenumber">4 </div> <h3><p><strong>Round-the-clock infra monitoring: </strong>A dedicated team constantly monitors the infrastructure to ensure your business operations remain uninterrupted.</p> </h3> <p> </p> </div> </div> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box child-move-box"> <div class="circlenumber">5</div> <h3><p><strong>Single Vendor. Single SLA: </strong>Say goodbye to dependence on third-party providers. Consolidate all your communication channels, including calls, videos, SMS, WhatsApp, and conversational AI bots, with a single vendor directly from your browser.</p> <p> </p> </h3> <p> </p> </div> </div> <div class="col-md-4 col-sm-6 col-12 move-box"> <div class="business-box-white child-move-box"> <div class="circlenumber">6</div> <h3><p><strong>Endless possibilities with quick integration: </strong>Enhance your communication seamlessly across all your preferred applications using both pre-built and customized plugins integrated with CRM, Helpdesk, and other custom apps.</p> <p> </p> </h3> <p> </p> </div> </div> </div> </div> </div> </section> <section id="otpworks" class="exo-notp-section"> <div class="otpworkssec"> <div class="continer"> <h1>How does a cloud contact center work?</h1> <div class="howotptabssec"> <div class="howtabtext"> <div class="tabstext"> <div class="card"> <div class="tab-content"> <div role="tabpanel" class="tab-pane active" id="tab-1"> <div class="otpimg"> <img src="https://exotel.com/wp-content/uploads/2023/10/Onboard-to-a-cloud-based-contact-center-solution-scaled.jpg" alt="" /> </diV> </div> <div role="tabpanel" class="tab-pane " id="tab-2"> <div class="otpimg"> <img src="https://exotel.com/wp-content/uploads/2023/10/integrate-existing-channels-scaled.jpg" alt="" /> </diV> </div> <div role="tabpanel" class="tab-pane " id="tab-3"> <div class="otpimg"> <img src="https://exotel.com/wp-content/uploads/2023/10/leverage-the-new-solution-scaled.jpg" alt="" /> </diV> </div> </div> </div> </div> </div> <div class="howotptabs"> <ul class="nav nav-tabs" role="tablist"> <li role="presentation" class="active mt-20"><a href="#tab-1" aria-controls="tab-1" role="tab" data-toggle="tab"><span> 1</span><p><strong>Onboard to a Cloud Contact Center: </strong>Get started in a few minutes</p> </a></li> <li role="presentation" class=" mt-20"><a href="#tab-2" aria-controls="tab-2" role="tab" data-toggle="tab"><span> 2</span><p><strong>Integrate your channels:</strong> To all new contact center solution</p> <p> </p> </a></li> <li role="presentation" class=" mt-20"><a href="#tab-3" aria-controls="tab-3" role="tab" data-toggle="tab"><span> 3</span><p><strong>Leverage new solution:</strong> Gain visibility & improve CX</p> <p> </p> <p> </p> </a></li> </ul> <div class="mt-10 text-center"> <a href="#" class="button compbut mtb-30 hoverbtn five slider-button">Schedule a demo <i class="circle-icon fa-solid fa-arrow-right-long"></i></a> </div> </div> <div> </div> </div> </section> <style> .power-content-4 { padding: 20px; border: 1px solid #e4e2e2; border-radius: 10px; display: flex; flex-direction: column; justify-content: flex-start; box-shadow: 5px 6px 10px #f0f0f0b8; align-items: center; height: auto; /* min-height: 375px; */ overflow: hidden; margin-left: 10px; margin-right: 10px; width: 350px; } .power-content-4 h2 { font-style: normal; font-weight: 500; font-size: 24px; line-height: 32px; color: #000000; max-width: 541px; padding-top: 20px; text-align: center; min-height: 3rem; } .power-content-4 p{ text-align:center; } .power-content-4 .icon-img { width: 50px!important; height: auto!important; } .power-content-4 .icon { margin-bottom: 5px; margin-left:auto; margin-right:auto; text-align:center; } .power-content-4 .icon img { position: relative; z-index: 1; top: 22px; left: 0px; } </style> <!----power of automated--> <section class="page-template-default page page-id-423945 page-child parent-pageid-424289" class="pt-30 pb-30 container-fluid drm-automated-dialers-section"> <div class="row grid-1280 power-auto1" > <h2 class="pleft-80 pt-30"> What features does a <span class="text-gradient-color"> cloud contact center solution have? </span> <span class="text-gradient-color"> </span> </h2> </div> <div class="pt-30"> <div class="row grid-1280" style="justify-content: center;"> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/03/AI-Powered-Omnichannel-Contact-Centre.png" alt="icon" class="icon-img"> </div> <h2>Omnichannel Solution </h2> <p>Manage SMS, WhatsApp, voice calls, video conferencing and more from one interface.</p> <a href="https://exotel.com/products/omnichannel-contact-center/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/02/Integrations.png" alt="icon" class="icon-img"> </div> <h2>Complex Integrations</h2> <p>From messaging apps like WhatsApp to various CRM/helpdesk software, integrate all your channels into one interface.</p> <a href="https://exotel.com/products/integrations/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/02/Multi-Level-IVR.png" alt="icon" class="icon-img"> </div> <h2>Multi-level IVR</h2> <p>Personalise your welcome message, and route the customer to the right agent seamlessly.</p> <a href="https://exotel.com/products/smart-ivr/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/02/Automated-Calls-and-SMS.png" alt="icon" class="icon-img"> </div> <h2>Automated Calls and SMS</h2> <p>Streamline your process and save agent time with automated SMS, pre-recorded calls, and auto-dialers.</p> <a href="https://exotel.com/products/voice/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/02/Call-Recording.png" alt="icon" class="icon-img"> </div> <h2>Call Recording</h2> <p>Automatically record all incoming and outgoing calls, whether you need them for training or conflict resolution.</p> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/02/Multi-Level-IVR.png" alt="icon" class="icon-img"> </div> <h2>Drag-and-drop IVR Builder</h2> <p>Build your call flow, set up voicemail, custom greetings etc., without needing a developer.</p> </div> </div> </div> </div> </section> <section class="mtb-30 pt-30"> <div class="row g-8 grid-1280 align-items-center"> <div class="col-lg-6 gray_bg img-center"> <div style="transition: all 1s linear;"> <img src="https://exotel.com/wp-content/uploads/2024/06/Cloud_Center_banners_616x427px.png" class="image1" alt=""> </div> </div> <div class="col-lg-6 pl-5 bg_img"> <h2 class="h1 drm-display-3"> <span>What is a <span class="text-gradient-color"> Cloud Contact Center? </span></span> </h2> <p class="pt-20 drm-sm-bold"><p>A cloud contact center solution manages your complete customer communication, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications—all facilitated through an internet connection.</p> <p>Unlike on-premise PBX systems, cloud contact centers eliminate the need for telecom hardware procurement, installation, and upkeep. Cloud contact centre solution minimizes your deployment time, demands zero upfront cost, increases operational scalability, and gives the flexibility to communicate from anywhere, anytime.</p> </p> </div> </div> </section> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <script> // var arr = ["engagement", "acquisition", "support"]; // var i = 0; // function changeText() { // var scroller = $(".scroller"); // scroller.addClass('hidden'); // setTimeout(function() { // scroller.removeClass('hidden'); // scroller.text(arr[i]); // i++; // if (i == arr.length) { // i = 0; // } // }, 500); // This duration should match the CSS transition duration // } // var t = setInterval(changeText, 3000); var arr = ["engagement", "acquisition", "support"]; var i = 0; function changeText() { var scroller = document.querySelector(".scroller"); // Apply slide-out animation scroller.style.animation = 'slideOut 0.5s forwards'; setTimeout(function() { // Change text and apply slide-in animation scroller.textContent = arr[i]; scroller.style.animation = 'slideIn 0.5s forwards'; i++; if (i == arr.length) { i = 0; } }, 500); // Match this duration with the CSS transition duration } var t = setInterval(changeText, 3000); </script> <section class="pt-30 youTube-video-section 01-youtube-video-section"> <div class="row g-8 align-items-center"> <div class="col-lg-6"> <h2 class="h1 display-4"> Why your Business Needs a <span class="text-gradient-color"> Cloud Contact Center?</span> </h2> <p class="pt-20 fw-normal">Learn how cloud contact center works and how you can benefit from it in this video.</p> <a href="#" class="button mtb-30 hoverbtn five slider-button">REQUEST DEMO<i class="circle-icon fa-solid fa-arrow-right-long"></i></a> </div> <div class="col-lg-6"> <div class="text11" style="transition: all 1s linear;"> <div class="col-12 col-lg-12 video-height"> <div class="full-width-video-sec"> <img class="poster-image" src="https://exotel.com/wp-content/uploads/2023/10/why-need-cloud-contact-center--scaled.jpg"> <iframe id="innerBannerVideo" width="480" height="270" src="https://www.youtube.com/embed/aOG8SKaCLsQ?enablejsapi=1&html5=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> <button class="play-pause-button" id="play-pause-button"> <div id="control-icon"> <a id="play-video" class="video-play-button"> <span></span> </a> </div> </button> </div> </div> </div> </div> </section> <script> // Function to close the modal and stop the video function closeModal() { var modal = document.getElementById('youtubeModal'); var iframe = document.getElementById('youtubeFrame'); // Clear the iframe src to stop the video iframe.src = ''; // Close the modal var bootstrapModal = bootstrap.Modal.getInstance(modal); bootstrapModal.hide(); } // Event listener to reload the iframe src when the modal opens document.getElementById('youtubeModal').addEventListener('show.bs.modal', function () { var iframe = document.getElementById('youtubeFrame'); iframe.src = "https://www.youtube.com/embed/?autoplay=1&modestbranding=1&rel=0&playlist="; }); </script> <!---Outreach--> <section class="outreach1 pt-75 pb-75 container-fluid"> <h1 class="pleft-80 text-center">The <span class="text-gradient-color"> Exotel Advantage</span> </h1> <h4 class="drm_sub_heading"></h4> <div class="row grid-1280 justify-content-center mt-60"> <div class="col-md-8 box-border"> <div class="row"> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/exotelsuperior-quality.png" alt=""> </div> <div class="title"> <h3>Superior Quality</h3> </div> </div> <p>Best success rates, voice quality and reduced latency</p> </div> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/scale-at-ease-.png" alt=""> </div> <div class="title"> <h3>Scale at Ease</h3> </div> </div> <p>Grow at will, expand without worrying about infrastructure</p> </div> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/best-support-.png" alt=""> </div> <div class="title"> <h3>Best Support</h3> </div> </div> <p>24×7 customer support via phone, email and Twitter</p> </div> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/exotelsuperior-quality.png" alt=""> </div> <div class="title"> <h3>Simple to implement</h3> </div> </div> <p>Sign up and get started in less than 30 minutes, integrate easily using our REST APIs</p> </div> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/exotel-superior-reliability-.png" alt=""> </div> <div class="title"> <h3>Extensive Reporting</h3> </div> </div> <p>Easy to understand, detailed reports sent every day</p> </div> <div class="col-md-6"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2024/01/highly-secure-.png" alt=""> </div> <div class="title"> <h3>Highly Secure</h3> </div> </div> <p>ISO 27001:2013 certified information security management system</p> </div> </div> </div> <div class="col-md-4"> <img src="https://exotel.com/wp-content/uploads/2024/03/exotel-advantage.png" alt="exotel-advantage.png" class="blurb-right-img"> </div> </div> </section> </tbody> </table> </div> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <script> // var arr = ["engagement", "acquisition", "support"]; // var i = 0; // function changeText() { // var scroller = $(".scroller"); // scroller.addClass('hidden'); // setTimeout(function() { // scroller.removeClass('hidden'); // scroller.text(arr[i]); // i++; // if (i == arr.length) { // i = 0; // } // }, 500); // This duration should match the CSS transition duration // } // var t = setInterval(changeText, 3000); var arr = ["engagement", "acquisition", "Experience"]; var i = 0; function changeText() { var scroller = document.querySelector(".scroller"); // Apply slide-out animation scroller.style.animation = 'slideOut 0.5s forwards'; setTimeout(function() { // Change text and apply slide-in animation scroller.textContent = arr[i]; scroller.style.animation = 'slideIn 0.5s forwards'; i++; if (i == arr.length) { i = 0; } }, 500); // Match this duration with the CSS transition duration } var t = setInterval(changeText, 3000); </script><!-- <section class="bottom-logo-strip bg-color-strip"> --> <!-- <p class="logo-flex">Trusted By 7000+ Customers in 60 Countries</p> --> <!-- <div class="logo-flex"> <img src="/wp-content/themes/exotel/img/digital-voice/more_reatail_logo.png"> <img src="/wp-content/themes/exotel/img/digital-voice/Google_logo.png"> <img href="/case-studies/redcliffe-labs/" src="/wp-content/themes/exotel/img/digital-voice/redlife_logo.png"> <img src="/wp-content/themes/exotel/img/digital-voice/thomas_cook.png"> <img src="/wp-content/themes/exotel/img/digital-voice/Cashify_logo.png"> <img src="/wp-content/themes/exotel/img/digital-voice/cars_24.png"> </div> --> <!-- </section> --> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <script> // var arr = ["engagement", "acquisition", "support"]; // var i = 0; // function changeText() { // var scroller = $(".scroller"); // scroller.addClass('hidden'); // setTimeout(function() { // scroller.removeClass('hidden'); // scroller.text(arr[i]); // i++; // if (i == arr.length) { // i = 0; // } // }, 500); // This duration should match the CSS transition duration // } // var t = setInterval(changeText, 3000); var arr = ["engagement", "acquisition", "Experience"]; var i = 0; function changeText() { var scroller = document.querySelector(".scroller"); // Apply slide-out animation scroller.style.animation = 'slideOut 0.5s forwards'; setTimeout(function() { // Change text and apply slide-in animation scroller.textContent = arr[i]; scroller.style.animation = 'slideIn 0.5s forwards'; i++; if (i == arr.length) { i = 0; } }, 500); // Match this duration with the CSS transition duration } var t = setInterval(changeText, 3000); </script> <section class="exo-schema-custom-code"> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is the difference between cloud and on-premises contact centers?", "acceptedAnswer": { "@type": "Answer", "text": "An on-premises contact center is built and operated within an organization's own physical infrastructure, while a cloud contact center runs on a cloud-based platform. and provide greater scalability, flexibility, and cost efficiencies." } },{ "@type": "Question", "name": "How cloud-based contact center solution improves customer experience?", "acceptedAnswer": { "@type": "Answer", "text": "Cloud-based contact centers enable businesses to offer a consistent, reliable, and integrated customer experience across multiple communication channels. 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Get in touch with us and our sales representative will answer any questions you have and walk you through our solution in action" } }] } </script> </section> <!------industry-----> <section id="customerlogosec" class="01-pricing-section-two-arrow"> <div class="text-center reques-power-text"> <h2>Powering 7000+ Businesses in 60+ countries</h2> </div> <div class="customerslogo"> <div class="col-md-12"> <div class="row ml-20 mr-20"> <div id="owl-carousel3" class="owl-carousel"> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/06/Flipkart.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/06/Hdfc-1.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/12/icici-uae.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/04/Columbia-Asia-Use-case-logos.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/06/Zerodha.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/09/uber-2-e1706088529758.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/07/Ixigo.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/10/SWIGGY.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/07/zomato.png" alt=""> </div> </div> <div class="item"> <div class="col text-center grey"> <img src="https://exotel.com/wp-content/uploads/2023/07/nearbuy.png" alt=""> </div> </div> </div> </div> </div> </div> </div> </section> <style> .drm-announcement-strip-section-two{ /* background-image:url(/wp-content/uploads/2024/01/bg_2-min-1.jpg);*/ height: 220px; width: 100%; display: flex; align-items: center; justify-content: center; background-position: center; background-repeat: no-repeat; background: linear-gradient(0deg, rgba(41, 141, 92, 1) 0%, rgba(81, 181, 132, 1) 100%) !important; } .drm-announcement-strip-section-two h2{ /* max-width: 700px; */ text-align: center; color: #fff; margin-bottom: 15px; } .button-light-blue{ background: #fff!important; color: #000; display: flex; align-items: center; justify-content: center; } @media (min-width: 200px) and (max-width: 480px) { .drm-announcement-strip-section-two h2 { font-size: 25px; line-height: 30px; } .button { padding: 10px 8px; } } </style> <section class="announcement container-fluid drm-announcement-strip-section-two"> <div class="row grid-1280"> <div class="col-md-12" style="display: flex; flex-wrap: wrap; align-content: center; justify-content: center; align-items: center; flex-direction: column;"> <h2>Chat with an Exotel expert for a 30-minute strategy session at no cost </h2> <a href="# " class="button button-light-blue hoverbtn five slider-button"> Talk to an expert </a> </div> </div> </section> <div class ="shortcode" > </div> <!--FAQ---> <section class="pricing-faq mt-30 mb-30 01-pricing-section-four"> <div class="text-center"> <h2 class="mb-20">FAQs <span class="text-gradient-color"></span></h2> </div> <div class="row justify-content-center faq-sec mtb-60"> <div class="col-md-7 extra-width"> <div class="accordion" id="accordionExample"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button " type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.1" aria-expanded="true" aria-controls="collapse_.1"> What is the difference between cloud and on-premises contact centers? </button> </h2> <div id="collapse_.1" class="accordion-collapse collapse show" data-bs-parent="#accordionExample"> <div class="accordion-body"> <p style="line-height:1.38">An on-premises contact center is built and operated within an organization's own physical infrastructure, while a cloud contact center runs on a cloud-based platform. and provide greater scalability, flexibility, and cost efficiencies.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.2" aria-expanded="true" aria-controls="collapse_.2"> How cloud-based contact center solution improves customer experience? </button> </h2> <div id="collapse_.2" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Cloud-based contact centers enable businesses to offer a consistent, reliable, and integrated customer experience across multiple communication channels. They provide advanced analytics and reporting, real-time monitoring, and streamlined workflows, leading to increased agent productivity and faster problem resolution.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.3" aria-expanded="true" aria-controls="collapse_.3"> How can I setup cloud contact center? </button> </h2> <div id="collapse_.3" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Setting up a cloud contact center requires selecting a cloud contact center solution, choosing the desired features, selecting suitable hardware, configuring integrations, and training agents and supervisors to use the platform effectively. <a href="https://exotel.com/request-a-demo/">Connect with us get more information</a>.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.4" aria-expanded="true" aria-controls="collapse_.4"> What should I consider while choosing right cloud contact center solution vendor? </button> </h2> <div id="collapse_.4" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>While choosing a cloud contact center solution, businesses should consider factors such as scalability, flexibility, reliability, security, ease of use, ability to integrate with various communication channels, advanced analytics and reporting capabilities, and level of customer support. <a href="https://exotel.com/request-a-demo/">Schedule a demo</a> of the Exotel cloud contact center solution.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.5" aria-expanded="true" aria-controls="collapse_.5"> How can I get the cloud contact center solution pricing? </button> </h2> <div id="collapse_.5" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Our plans are designed to meet the needs of businesses of all sizes and can be scaled up as your business grows. <a href="https://exotel.com/request-a-demo/">Get in touch with us</a> and our sales representative will answer any questions you have and walk you through our solution in action</p> </div> </div> </div> </div> </div> </div> </section> <footer> <section id="footer-sec" class="footer container-fluid "> <div class="grid-1280"> <div class="row flex"> <div class="col-lg-6 col-md-6 col-sm-12 footer-logo"> <img src="https://exotel.com/wp-content/themes/exotel/img/exo-black.png" alt="footer-logo"> </div> <div class="col-lg-6 col-md-6 col-sm-12"> <div class="footer-social-icons footer-social-icons-desktop 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if(dial_code == "") var dial_code = $(this).siblings(".flag-container").find(".country-list li.highlight span.dial-code").text(); var value = $(this).val(); console.log(dial_code, value); $(this).val(dial_code + value.substring(dial_code.length)); });$(".wpcf7-countrytext").on("keyup", function() { var country_name = $(this).siblings(".flag-dropdown").find(".country-list li.active span.country-name").text(); if(country_name == "") var country_name = $(this).siblings(".flag-dropdown").find(".country-list li.highlight span.country-name").text(); var value = $(this).val(); //console.log(country_name, value); $(this).val(country_name + value.substring(country_name.length)); }); }); })(jQuery); /* ]]> */ </script> <script type="text/javascript" src="https://exotel.com/wp-content/plugins/custom-testimonial-plugin/assets/owl.carousel.js?ver=6.6.2" id="owl-carousel-js"></script> <script type="text/javascript" src="https://exotel.com/wp-content/plugins/custom-testimonial-plugin/assets/custom.js?ver=6.6.2" id="ctp-custom-js"></script> <script type="text/javascript" id="wpcf7-redirect-script-js-extra"> /* <![CDATA[ */ var wpcf7r = {"ajax_url":"https:\/\/exotel.com\/wp-admin\/admin-ajax.php"}; 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width: 20px; height: 20px; display: inline-block; position: absolute; margin-left: -23px; } .otgs-development-site-front-end { background-size: 32px; padding: 22px 0px; font-size: 12px; font-family: -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",sans-serif; line-height: 18px; text-align: center; color: white; background-color: #33879E; } </style> <div class="otgs-development-site-front-end"><span class="icon"></span>This site is registered on <a href="https://wpml.org">wpml.org</a> as a development site. 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let firstName = ''; let lastName = ''; if (name) { const nameParts = name.split(' '); firstName = nameParts.shift(); lastName = nameParts.join(' '); } firstNameField.value = firstName; lastNameField.value = lastName; } exonameInput.addEventListener('focusout', splitName); exonameInput.addEventListener('keyup', splitName); }); </script> <script> jQuery(document).ready(function() { const thankyouMsg = ""; var pdfLink = ''; var pdfTitle = 'Cloud Contact Center Solution'; var pdfTitleValue = document.querySelector('[name="pdf_title"]').value = (pdfTitle); var pdfLinkValue = document.querySelector('[name="pdf_url"]').value = (pdfLink); const thankyouMsgField = document.querySelector('#thankyouMSG'); const pdfLinkField = document.querySelector('#pdfLink'); if (document.body.contains(thankyouMsgField)) { thankyouMsgField.value = thankyouMsg; } if (document.body.contains(pdfLinkField)) { pdfLinkField.value = pdfLink; } }); </script> <script> $('#footer-sec ul').click(function() { $(this).siblings('ul').removeClass('active'); $(this).addClass('active'); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var inputField = document.querySelector('[name="ExoNo"]'); var numericRegex = /^[0-9]*$/; // Regular expression to match only numeric characters // Function to create error message span function createErrorSpan(message) { var errorSpan = document.createElement('span'); errorSpan.className = 'wpcf7-not-valid-tip'; errorSpan.setAttribute('aria-hidden', 'true'); errorSpan.textContent = message; return errorSpan; } function validatePhoneNumber(phoneNumber) { if (phoneNumber.length >= 10 && numericRegex.test(phoneNumber)) { return true; } return false; } // Event listeners inputField.addEventListener('blur', function(event) { var phoneNumber = event.target.value; var validationMessage = event.target.parentNode.querySelector('.wpcf7-not-valid-tip'); if (validationMessage) { validationMessage.textContent = ''; } }); inputField.addEventListener('keypress', function(event) { var keyPressed = event.key; if (!numericRegex.test(keyPressed)) { event.preventDefault(); // Prevent typing non-numeric characters } }); document.querySelector('form').addEventListener('submit', handleSubmit); }); document.addEventListener("DOMContentLoaded", function () { // Select the first accordion item const firstAccordionItem = document.querySelector(".accordion-item-new"); // Ensure the element exists before adding classes if (firstAccordionItem) { // Add necessary classes to the button to keep it open const button = firstAccordionItem.querySelector(".accordion-button"); button.classList.remove("collapsed"); button.setAttribute("aria-expanded", "true"); // Add necessary classes to the collapse div to display it const collapseDiv = firstAccordionItem.querySelector(".accordion-collapse"); collapseDiv.classList.add("show"); // Ensures the item is displayed } }); document.addEventListener('DOMContentLoaded', function() { var exoNoInput = document.querySelector('input[name="ExoNo"]'); var submitButton = document.querySelector('input[type="submit"]'); var excludedFormId = 'excludedForm'; // Replace with the ID of the form to be excluded // Country codes and their corresponding phone number lengths var countryCodes = { '+1': 10, // USA and Canada '+7': 10, // Russia and Kazakhstan '+20': 10, // Egypt '+27': 9, // South Africa '+30': 10, // Greece '+31': 9, // Netherlands '+32': 9, // Belgium '+33': 9, // France '+34': 9, // Spain '+36': 9, // Hungary '+39': 10, // Italy '+40': 9, // Romania '+41': 9, // Switzerland '+43': 10, // Austria '+44': 10, // UK '+45': 8, // Denmark '+46': 9, // Sweden '+47': 8, // Norway '+48': 9, // Poland '+49': 10, // Germany '+51': 9, // Peru '+52': 10, // Mexico '+53': 8, // Cuba '+54': 10, // Argentina '+55': 10, // Brazil '+56': 9, // Chile '+57': 10, // Colombia '+58': 10, // Venezuela '+60': 9, // Malaysia '+61': 9, // Australia '+62': 10, // Indonesia '+63': 10, // Philippines '+64': 9, // New Zealand '+65': 8, // Singapore '+66': 9, // Thailand '+81': 10, // Japan '+82': 9, // South Korea '+84': 9, // Vietnam '+86': 11, // China '+90': 10, // Turkey '+91': 10, // India '+92': 10, // Pakistan '+93': 9, // Afghanistan '+94': 9, // Sri Lanka '+95': 9, // Myanmar '+98': 10, // Iran '+212': 9, // Morocco '+213': 9, // Algeria '+216': 8, // Tunisia '+218': 9, // Libya '+220': 8, // Gambia '+221': 9, // Senegal '+222': 8, // Mauritania '+223': 8, // Mali '+224': 9, // Guinea '+225': 8, // Ivory Coast '+226': 8, // Burkina Faso '+227': 8, // Niger '+228': 8, // Togo '+229': 8, // Benin '+230': 8, // Mauritius '+231': 8, // Liberia '+232': 8, // Sierra Leone '+233': 9, // Ghana '+234': 8, // Nigeria '+235': 8, // Chad '+236': 8, // Central African Republic '+237': 8, // Cameroon '+238': 7, // Cape Verde '+239': 7, // Sao Tome and Principe '+240': 8, // Equatorial Guinea '+241': 8, // Gabon '+242': 8, // Republic of the Congo '+243': 9, // Democratic Republic of the Congo '+244': 9, // Angola '+245': 7, // Guinea-Bissau '+246': 7, // British Indian Ocean Territory '+248': 7, // Seychelles '+249': 9, // Sudan '+250': 9, // Rwanda '+251': 9, // Ethiopia '+252': 8, // Somalia '+253': 6, // Djibouti '+254': 9, // Kenya '+255': 9, // Tanzania '+256': 9, // Uganda '+257': 8, // Burundi '+258': 9, // Mozambique '+260': 9, // Zambia '+261': 9, // Madagascar '+262': 9, // Reunion '+263': 9, // Zimbabwe '+264': 9, // Namibia '+265': 9, // Malawi '+266': 9, // Lesotho '+267': 8, // Botswana '+268': 8, // Swaziland '+269': 7, // Comoros '+291': 7, // Eritrea '+297': 7, // Aruba '+298': 6, // Faroe Islands '+299': 6, // Greenland '+350': 8, // Gibraltar '+351': 9, // Portugal '+352': 9, // Luxembourg '+353': 9, // Ireland '+354': 7, // Iceland '+355': 9, // Albania '+356': 8, // Malta '+357': 8, // Cyprus '+358': 9, // Finland '+359': 9, // Bulgaria '+370': 8, // Lithuania '+371': 8, // Latvia '+372': 7, // Estonia '+373': 8, // Moldova '+374': 8, // Armenia '+375': 9, // Belarus '+376': 6, // Andorra '+377': 8, // Monaco '+378': 9, // San Marino '+380': 9, // Ukraine '+381': 9, // Serbia '+382': 8, // Montenegro '+383': 9, // Kosovo '+385': 9, // Croatia '+386': 9, // Slovenia '+387': 8, // Bosnia and Herzegovina '+389': 8, // North Macedonia '+420': 9, // Czech Republic '+421': 9, // Slovakia '+423': 7, // Liechtenstein '+500': 5, // Falkland Islands '+501': 7, // Belize '+502': 8, // Guatemala '+503': 8, // El Salvador '+504': 8, // Honduras '+505': 8, // Nicaragua '+506': 8, // Costa Rica '+507': 8, // Panama '+508': 6, // Saint Pierre and Miquelon '+509': 8, // Haiti '+590': 9, // Guadeloupe '+591': 8, // Bolivia '+592': 7, // Guyana '+593': 9, // Ecuador '+594': 9, // French Guiana '+595': 9, // Paraguay '+596': 9, // Martinique '+597': 7, // Suriname '+598': 9, // Uruguay '+670': 7, // East Timor '+672': 9, // Antarctica '+673': 7, // Brunei '+674': 7, // Nauru '+675': 8, // Papua New Guinea '+676': 5, // Tonga '+677': 7, // Solomon Islands '+678': 7, // Vanuatu '+679': 7, // Fiji '+680': 7, // Palau '+681': 6, // Wallis and Futuna '+682': 5, // Cook Islands '+683': 4, // Niue '+685': 5, // Samoa '+686': 6, // Kiribati '+687': 6, // New Caledonia '+688': 5, // Tuvalu '+689': 6, // French Polynesia '+690': 4, // Tokelau '+691': 7, // Micronesia '+692': 7, // Marshall Islands '+850': 9, // North Korea '+852': 8, // Hong Kong '+853': 8, // Macau '+855': 9, // Cambodia '+856': 9, // Laos '+880': 10, // Bangladesh '+886': 9, // Taiwan '+960': 7, // Maldives '+961': 8, // Lebanon '+962': 9, // Jordan '+963': 9, // Syria '+964': 10, // Iraq '+965': 8, // Kuwait '+966': 9, // Saudi Arabia '+967': 9, // Yemen '+968': 8, // Oman '+970': 9, // Palestine '+971': 9, // United Arab Emirates '+972': 9, // Israel '+973': 8, // Bahrain '+974': 8, // Qatar '+975': 8, // Bhutan '+976': 8, // Mongolia '+977': 10, // Nepal '+992': 9, // Tajikistan '+993': 8, // Turkmenistan '+994': 9, // Azerbaijan '+995': 9, // Georgia '+996': 9, // Kyrgyzstan '+998': 9 // Uzbekistan }; // Ensure the input exists and is not inside the excluded form if (exoNoInput && exoNoInput.form && exoNoInput.form.id !== excludedFormId) { // Create div for error message var errorMessage = document.createElement('div'); errorMessage.textContent = "That doesn’t look like a phone number! Can you try again?"; errorMessage.style.color = "#dc3232"; errorMessage.style.display = "none"; errorMessage.style.marginTop = "0px"; errorMessage.style.fontSize = "12px"; errorMessage.style.position = "absolute"; exoNoInput.parentNode.insertBefore(errorMessage, exoNoInput.nextSibling); // Function to validate phone number input function validateInput() { var inputValue = exoNoInput.value.trim(); console.log("Input Value:", inputValue); // Debugging var isValid = false; for (var countryCode in countryCodes) { if (inputValue.startsWith(countryCode)) { var phoneNumberLength = countryCodes[countryCode]; var inputValueWithoutCountryCode = inputValue.slice(countryCode.length); console.log("Country Code:", countryCode, "Phone Number Length:", phoneNumberLength, "Input Without Country Code:", inputValueWithoutCountryCode); // Debugging if (inputValueWithoutCountryCode.length === phoneNumberLength) { isValid = true; break; } } } console.log("Is Valid:", isValid); // Debugging return isValid; } // Function to show or hide error message based on validation function showErrorMessage() { if (!validateInput()) { errorMessage.style.display = "block"; } else { errorMessage.style.display = "none"; } } // Function to restrict non-numeric input function restrictNonNumeric(event) { var key = event.key; if (!/[0-9+]/.test(key)) { event.preventDefault(); } } // Add event listener to validate on blur and show error message exoNoInput.addEventListener('blur', showErrorMessage); // Add event listener to restrict non-numeric input exoNoInput.addEventListener('keypress', restrictNonNumeric); // Add event listener to validate on input change and show error message exoNoInput.addEventListener('input', showErrorMessage); // Prevent form submission if the phone number is invalid exoNoInput.form.addEventListener('submit', function(event) { showErrorMessage(); if (errorMessage.style.display === "block") { console.log("Form submission prevented due to invalid phone number."); // Debugging event.preventDefault(); } }); // Initial validation on page load without showing error message // showErrorMessage(); } }); </script> <script> document.addEventListener('keyup', function(event) { if (event.target.getAttribute('name') === 'ExoNo') { var phoneNumber = event.target.value; var maxLength = 13; // Adjust the maximum allowed length as needed if (phoneNumber.length > maxLength) { event.target.value = phoneNumber.slice(0, maxLength); // Truncate the input to the allowed length } } }); </script> <script> document.querySelector('.recaptcha-container').addEventListener('mouseover', function() { document.querySelector('.recaptcha-overlay').style.width = '100%'; }); document.querySelector('.recaptcha-container').addEventListener('mouseout', function() { document.querySelector('.recaptcha-overlay').style.width = '50%'; }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var form1 = document.getElementById('wpcf7-f423733-o1'); // Replace with the actual ID of your first form var form2 = document.getElementById('wpcf7-f424050-o1'); // Replace with the actual ID of your second form function handleFormSubmission(event, formId) { // Prevent the default form submission behavior event.preventDefault(); // Store form values in session storage storeFormValuesInSession(formId); } if (form1) { form1.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f423733-o1'); }); } else { console.error('Form 1 not found. Check the form ID.'); } if (form2) { form2.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f424050-o1'); }); } else { console.error('Form 2 not found. Check the form ID.'); } if (window.location.href.indexOf('thank-you') > -1) { // Retrieve form data from session storage var storedFormData = sessionStorage.getItem('formData'); if (storedFormData) { // Convert the stored JSON string back to an object var formParams = JSON.parse(storedFormData); // Check if FloStack is already loaded, if not, load it if (typeof FloStack === 'undefined') { var floScript = document.createElement('script'); floScript.src = 'https://assets.flostack.io/js/flo.js'; floScript.onload = function() { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); }; document.body.appendChild(floScript); } else { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); } } else { console.error('Form data not found in session storage.'); } } }); function storeFormValuesInSession(formId) { // Capture form values and prepare them in JSON format var exonameField = document.querySelector('#' + formId + ' [name="first_name"]'); var exoEmailField = document.querySelector('#' + formId + ' [name="ExoEmail"]'); if (exonameField && exoEmailField) { var formData = { 'Exoname': exonameField.value, 'ExoEmail': exoEmailField.value // Add other form fields here }; // Log form field values console.log('Form Field Values:', formData); // Store form data in session storage along with form ID sessionStorage.setItem('formData', JSON.stringify({ formId: formId, formData: formData })); // Log a message to the console indicating successful storage console.log('Form values stored in session storage.'); } else { console.error('Exoname or ExoEmail field not found in form with ID: ' + formId + '. Check the name attributes and form structure.'); } } </script> <script> AOS.init({ duration: 800, // Animation duration in milliseconds (default is 400) delay: 200, // Animation delay in milliseconds (default is 0) once: true }); </script> <script type="text/javascript"> _linkedin_partner_id = "244443"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script> <script type="text/javascript"> (function(l) { if (!l) { window.lintrk = function(a, b) { window.lintrk.q.push([a, b]) }; window.lintrk.q = [] } var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript"; b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s); })(window.lintrk); </script> <script> document.addEventListener('DOMContentLoaded', function() { var selectElement = document.getElementById('selectbox'); selectElement.addEventListener('change', function() { var selectedValue = this.value; // Get the current path and split it into segments var pathSegments = window.location.pathname.split('/'); // Ensure the pathSegments array is correctly structured (remove empty segments) pathSegments = pathSegments.filter(segment => segment.length > 0); // Define a function to check if a segment is a language code function isLanguageCode(segment) { return segment === 'en'; } // Define a function to check if a segment is a base language function isBaseLanguage(segment) { return segment === 'uae' || segment === 'id' || segment === 'sa'; } // Check the first and second segments to see if they need to be replaced if (pathSegments.length > 0) { if (isBaseLanguage(pathSegments[0]) && isLanguageCode(pathSegments[1])) { // If the first segment is a base language and the second is a language code, remove both pathSegments.splice(0, 2); } else if (isBaseLanguage(pathSegments[0])) { // If the first segment is a base language, remove only the first pathSegments.splice(0, 1); } } // Insert the selected value as the first segment pathSegments.unshift(selectedValue); // Construct the new path by joining the segments var newPath = '/' + pathSegments.join('/').replace(/\/\//g, '/'); // Get the base URL (protocol and host) var baseUrl = window.location.protocol + "//" + window.location.host; // Create the new URL by combining the base URL with the new path var newUrl = baseUrl + newPath; // Redirect to the new URL window.location.href = newUrl; }); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const offset = 100; // Adjust this value according to your fixed header height document.querySelectorAll('.toc a').forEach(anchor => { anchor.addEventListener('click', function(e) { e.preventDefault(); const targetId = this.getAttribute('href').substring(1); const targetElement = document.getElementById(targetId); if (targetElement) { const elementPosition = targetElement.getBoundingClientRect().top + window .pageYOffset; const offsetPosition = elementPosition - offset; window.scrollTo({ top: offsetPosition, behavior: 'smooth' }); } }); }); }); //optinmonster embed code like js </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=244443&fmt=gif" /> </noscript> </body> </html>