Opentracker : Support Center

<html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.opentracker.net:80/support-center/","20070629222836","https://web.archive.org/","web","/_static/", "1183156116"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <title>Opentracker : Support Center</title>  <link rel="StyleSheet" href="/web/20070629222836cs_/http://www.opentracker.net/en/styles/style.css" type="text/css"> <link rel="StyleSheet" href="/web/20070629222836cs_/http://www.opentracker.net/support-center/cerberus-support-center/cerberus.css" type="text/css"> <script type="text/javascript" src="/web/20070629222836js_/http://www.opentracker.net/en/styles/init.js"></script> <script type="text/javascript" src="/web/20070629222836js_/http://www.opentracker.net/en/styles/init2.js"></script> </head> <body> <table width="770" height="38" border="0" align="center" cellpadding="0" cellspacing="0" class="topbox"> <tr> <td width="175" height="29" align="center"><a href="https://web.archive.org/web/20070629222836/http://www.opentracker.net/"><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/logos/logo_ot.gif" width="150" height="26" border="0"></a></td> <td width="551"><table width="545" height="17" border="0" cellpadding="0" cellspacing="0"> <tr> <td width="506"><div class="hmenu"> <span class="current0"><a id="act0" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo1.jsp" onmouseover="ypSlideOutMenu.showMenu('menu1')" onmouseout="ypSlideOutMenu.hideMenu('menu1')">demo  </a> | </span> <span class="current1"><a id="act1" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing.jsp" onmouseover="ypSlideOutMenu.showMenu('menu2')" onmouseout="ypSlideOutMenu.hideMenu('menu2')"> pricing  </a> | </span> <span class="current2"><a id="act2" href="/web/20070629222836/http://www.opentracker.net/en/features/features.jsp" onmouseover="ypSlideOutMenu.showMenu('menu3')" onmouseout="ypSlideOutMenu.hideMenu('menu3')"> features  </a> | </span> <span class="current3"><a id="act3" href="/web/20070629222836/http://www.opentracker.net/en/articles/articles.jsp" onmouseover="ypSlideOutMenu.showMenu('menu4')" onmouseout="ypSlideOutMenu.hideMenu('menu4')"> articles  </a> | </span> <span class="current4"><a id="act4" href="/web/20070629222836/http://www.opentracker.net/en/support/support.jsp" onmouseover="ypSlideOutMenu.showMenu('menu5')" onmouseout="ypSlideOutMenu.hideMenu('menu5')"> support  </a> | </span> <span class="current5"><a id="act5" href="/web/20070629222836/http://www.opentracker.net/en/company/about_us.jsp" onmouseover="ypSlideOutMenu.showMenu('menu6')" onmouseout="ypSlideOutMenu.hideMenu('menu6')"> company</a></span>   |   <a href="/web/20070629222836/http://www.opentracker.net/en/start/create_account_step1.jsp">free trial </a>  |   <a href="https://web.archive.org/web/20070629222836/http://www.opentracker.net/forum/index.php">forum</a>  |</div></td> <td width="39"><span class="current5"><a id="act6" href="#" onmouseover="ypSlideOutMenu.showMenu('menu7')" onmouseout="ypSlideOutMenu.hideMenu('menu7')"><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/login/flags/us.gif" width="18" height="12" border="0"></a></span></td> </tr> </table></td> <td width="44" align="right"><span class="hmenu"><a href="/web/20070629222836/http://www.opentracker.net/en/other/login.jsp">login</a></span>  </td> </tr> </table>  <div id="menu1Container"> <div id="menu1Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo1.jsp"><li>who's on your site? </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo2.jsp"><li>what are they doing? </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo3.jsp"><li>where are they from? </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo4.jsp"><li>storing / filtering data </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo5.jsp"><li>screenshots / reports </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/demo/demo6.jsp"> <li>login to our live demo </li> </a> </ul> </div> </div> </div>  <div id="menu2Container"> <div id="menu2Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing.jsp"><li>pricing overview </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing_detailed.jsp"><li>pricing schemes </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing_detailed.jsp#highvolume"><li>high volume </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing_detailed.jsp#multiplesites"><li>multiple sites </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing_detailed.jsp#reseller"><li>reseller information </li></a> </ul> </div> </div> </div>  <div id="menu3Container"> <div id="menu3Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/features/features.jsp"><li>features overview </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/features/what_is_tracking.jsp"><li>what is tracking? </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/features/how_tracking.jsp"><li>how does it work? </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/features/benefits.jsp"><li>benefits </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/features/requirements.jsp"><li>requirements </li></a> </ul> </div> </div> </div>  <div id="menu4Container"> <div id="menu4Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/articles.jsp"> <li>articles overview </li> </a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/tracking-vs-logfile-analysis.jsp"> <li>tracking vs logging </li> </a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/hits-visitors-pageviews.jsp"> <li>hits, visitors & pageviews </li> </a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/web-metrics-site-statistics.jsp"> <li>web metrics & statistics</li> </a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/clickstream-analysis.jsp"> <li>clickstream Analysis </li> </a> </ul> </div> </div> </div>  <div id="menu5Container"> <div id="menu5Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/support/support.jsp"><li>support overview </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/support/faq/general_faq.jsp"><li>FAQs </li></a> <a hidefocus="true" href="https://web.archive.org/web/20070629222836/http://www.opentracker.net/support-center"><li>knowledgebase </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/articles/articles.jsp"><li>articles </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/forum"><li>forum </a> </ul> </div> </div> </div>  <div id="menu6Container"> <div id="menu6Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/about_us.jsp"><li>about us / philosophy </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/developments.jsp"><li>developments </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/testimonials.jsp"><li>clients / testimonials </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/nonprofit_charities.jsp"><li>philanthropy program </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/press.jsp"><li>news / press </li></a> <a hidefocus="true" href="/web/20070629222836/http://www.opentracker.net/en/company/contact.jsp"><li>contact </li></a> </ul> </div> </div> </div>  <div id="menu7Container"> <div id="menu7Content" class="menu"> <div class="options"> <ul> <a hidefocus="true" href="#"> <li><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/login/flags/us.gif" width="18" height="12" border="0"> English</li> </a> <a hidefocus="true" href="https://web.archive.org/web/20070629222836/http://www.opentracker.net/ru"> <li><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/login/flags/ru.gif" border="0"> Russian</li> </a> <a hidefocus="true" href="#"> <li><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/login/flags/nl.gif" width="18" height="12" border="0"> Dutch</li> </a> <a hidefocus="true" href="#"> <li><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/login/flags/de.gif" width="18" height="12" border="0"> German</li> </a> </ul> </div> </div> </div> <div align="center"><img src="/web/20070629222836im_/http://www.opentracker.net/images/general/banners/tracks_08.jpg" width="770" height="140"> </div> <div align="center"> <table width="770" border="0" align="center" cellpadding="0" cellspacing="0" class="outbox"> <tr> <td height="7" colspan="4"></td> </tr> <tr> <td width="175" align="center" valign="top" bgcolor="#CCCCFF"> <table width="100%" border="0" cellpadding="4" cellspacing="0"> <tr height="100%"> <td height="99%" valign="top" bgcolor="#CCCCFF"> <table width="100%" class="otTable"> <tr> <td class="headerbox"><span class="style2">Knowledgebase</span></td> </tr> <tr> <td height="51" valign="top" bgcolor="#E1E1E1" class="articles">   <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=1" class="menuitem">Home</a><br>   <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2" class="menuitem">Browse </a></td> </tr> <tr> </tr> </table> <br> <table width="100%" class="otTable"> <tr> <td class="headerbox"><span class="style2">Knowledgebase</span></td> </tr> <form action="/web/20070629222836/http://www.opentracker.net/support-center/index.php"> <input type="hidden" name="mod_id" value="2"> <tr> <td bgcolor="#EEEEEE" align="left"><span class="text"> Ask a question using using natural language. Try to include as much information as possible:</class><br> <br> <textarea style="border: solid 1px #404B6B; font-size: 11px; width:150px;" name="kb_ask" rows="3"></textarea> <br> <input type="submit" value="Go" class="stylized"> </td> </tr> </form> </table> <br> </td> </tr> </table></td> <td width="7" align="center" valign="top">  </td> <td width="601" align="left" valign="top"> <table cellpadding="4" cellspacing="1" border="0" bgcolor="#BABABA" width="100%"> <tr> <td bgcolor="#ECECEC"><span class="black_heading">Most Viewed Knowledgebase Articles</span></td> </tr> <tr> <td bgcolor="#FFFFFF"> <table cellpadding="2" cellspacing="0" border="0" bgcolor="#FFFFFF" width="100%"> <tr> <td><span class="black_heading">Summary</span></td> <td align="center" nowrap><span class="black_heading">Views</span></td> </tr> <tr> <td bgcolor="#F8F8F8"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=17" class="kb_article_link">custom url</a> </td> <td bgcolor="#F8F8F8" align="center" valign="middle">6271</td> </tr> <tr> <td bgcolor="#FFFFFF"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=38" class="kb_article_link">Definition of 'file name'</a> </td> <td bgcolor="#FFFFFF" align="center" valign="middle">5860</td> </tr> <tr> <td bgcolor="#F8F8F8"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=1" class="kb_article_link">Pop-up security warnings on ssl pages</a> </td> <td bgcolor="#F8F8F8" align="center" valign="middle">5745</td> </tr> <tr> <td bgcolor="#FFFFFF"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=13" class="kb_article_link">OT versus awstats / ? OT</a> </td> <td bgcolor="#FFFFFF" align="center" valign="middle">5726</td> </tr> <tr> <td bgcolor="#F8F8F8"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=62" class="kb_article_link">Spider and robot tracking</a> </td> <td bgcolor="#F8F8F8" align="center" valign="middle">5650</td> </tr> <tr> <td bgcolor="#FFFFFF"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=3" class="kb_article_link">"n.a." in visit time although clickstream says otherwise</a> </td> <td bgcolor="#FFFFFF" align="center" valign="middle">5590</td> </tr> <tr> <td bgcolor="#F8F8F8"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=23" class="kb_article_link">W3C validator html compliancy test / how to make our javascript code w3c compliant</a> </td> <td bgcolor="#F8F8F8" align="center" valign="middle">4994</td> </tr> <tr> <td bgcolor="#FFFFFF"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=5" class="kb_article_link">Definition of "page title"</a> </td> <td bgcolor="#FFFFFF" align="center" valign="middle">4770</td> </tr> <tr> <td bgcolor="#F8F8F8"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=61" class="kb_article_link">Google: drop/change in traffic, PageRank fluctuation</a> </td> <td bgcolor="#F8F8F8" align="center" valign="middle">4516</td> </tr> <tr> <td bgcolor="#FFFFFF"> <a href="/web/20070629222836/http://www.opentracker.net/support-center/index.php?x=&mod_id=2&id=59" class="kb_article_link">Explanation: why does "n.a." change? </a> </td> <td bgcolor="#FFFFFF" align="center" valign="middle">4156</td> </tr> </table> </td> </tr> </table> <br> <br> <br> <table width="100%" border="0" cellpadding="0" cellspacing="0" 770"> <tr> <td height="20" align="center" valign="bottom" class="text"><font size="1"> <a href="https://web.archive.org/web/20070629222836/http://www.opentracker.net/">home</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/other/sitemap.jsp">sitemap</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/demo/demo1.jsp">demo</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/pricing/pricing.jsp">pricing</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/features/features.jsp"> features</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/support/support.jsp">support</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/company/about_us.jsp">company</a> | <a href="/web/20070629222836/http://www.opentracker.net/en/support/privacy_policy.jsp">privacy policy</a> | copyright 2004</font></td> </tr> </table> <script defer src="https://web.archive.org/web/20070629222836js_/http://server1.opentracker.net/?site=www.opentracker.net"></script> </td> </tr> <tr align="right"> </tr> </table> </div> </body> </html>

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Opentracker : Support Center