Complaints Committees | Financial Supervisory Authority

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The Complaints Committee on Transactions with Financial Firms and The Insurance Complaints Committee operate in accordance with an agreement between the Ministry of Finance and Economic Affairs, the Financial Services Association and the Consumers' Association of Iceland as of 1st of January 2022.</p> <blockquote> <p>Gu冒r煤nart煤n 1<br> 105 Reykjav铆k<br> Iceland</p> <p><br>Call +354 578-6500</p> <p>For further information see the homepage <a href="http://www.nefndir.is" target="_blank">www.nefndir.is</a></p> </blockquote> <h2>Complaints Committee on Transactions with Financial Firms</h2> <p>The Complaints Committee on Transactions with Financial Firms deals with disputes between consumers and credit institutions, securities firms, or the subsidiaries of such financial firms. Complaints are received via email to <a class="netfang" href="mailto:fjarmal@nefndir.is">fjarmal@nefndir.is</a></p> <h2>Insurance Complaints Committee</h2> <p>The Insurance Complaints Committee deals with disputes concerning liability for compensation between clients/consumer and insurance companies. Complaints are received via email to <a class="netfang" href="mailto:tryggingar@nefndir.is">tryggingar@nefndir.is</a></p>  <div class="buttons"> <a class="btnback" href="/supervision/complaints-committees">Back</a> <script> document.write("<"+"a class='prenta' href='javascript:window.print();'>Print<"+"/a>"); </script> </div>  </div> </div> <hr class="stream" /> </div> </div> <div class="pgextra2" id="pgnav"> <div class="wrap">  <div class="breadcrumbs" role="navigation" aria-labelledby="crumbs2178363"><div> <strong id="crumbs2178363">You are here:</strong> <a href="/" class='home'>Home</a> <i>></i> <a href="/supervision/">Supervision</a> <i>></i> <b class="current"><a href="/supervision/complaints-committees/">Complaints Committees</a></b> </div></div> <hr class="stream" /> <div class="mnav" role="navigation" aria-labelledby="menu31542966" > <h2 class="boxhead" id="menu31542966">Front page</h2> <div class="boxbody"> <ul class="level1" ><li class="cat1"><a href="https://www.cb.is/" 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