Devices, Billing, Roaming and More – Help and Support

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data-analytics-asset-type="web-content"> <link rel='stylesheet' href='//static-www.o2.co.uk/core/modules/system/css/components/hidden.module.css?v=2.4'/><link rel='stylesheet' href='//static-www.o2.co.uk/themes/o2_theme/css/global-nav.min.css?v=4.36'/><link rel='stylesheet' href='//static-www.o2.co.uk/themes/o2_theme/css/slick.css?v=4.4'/><link rel='stylesheet' href='https://assets.sitescdn.net/answers-search-bar/v1.3/answers.css'/><link rel='stylesheet' href='//static-www.o2.co.uk/sites/default/files/fonticon/o2-icon-font/style.css?1632757525'/><script src='https://assets.sitescdn.net/answers-search-bar/v1.3/answerstemplates.compiled.min.js'></script><script src='https://assets.sitescdn.net/answers-search-bar/v1.3/answers.min.js'></script><script src='//static-www.o2.co.uk/themes/o2_theme/js/global-nav-webpack.js?v=16.1'></script><script src='//static-www.o2.co.uk/themes/o2_theme/js/lazyload.js'></script><script 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</ul>  <ul class="signUpLinks" data-qa-signUpLinks> <li id="header-tool-signin"> <div class="hideWhenSignedOut welcome hide"> Hi  <span class="username"></span>  </div> <div class="hideWhenSignedIn hide"> <a class="signInLink" data-qa-signInLink href="https://accounts.o2.co.uk/signin" title="Sign In" manual_cm_re="header-_-Sign In-_-na">Sign in</a> </div> <div class="hideWhenSignedOut hide"> <span>|</span> <a class="signOutLink" data-qa-signOutLink href="https://identity.o2.co.uk/logout" title="Sign out of your account" manual_cm_re="header-_-Sign out-_-na">Sign out</a>  </div> <div class="hideWhenSignedIn hide"> or <a class="registerLink" href="https://accounts.o2.co.uk/register" title="register" manual_cm_re="header-_-Register-_-na">Register</a> </div> </li> </ul> </div> </div> <nav class='globalNav' data-qa-globalNav-bar role="navigation"> <div class="tier1"> <div class="navContainer"> <div class="brandLogo"> <a data-qa-brandLogo href="https://www.o2.co.uk" manual_cm_re="header-_-Telefonica-_-na"> <?xml version="1.0" encoding="UTF-8" standalone="no"?> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="34px" height="35px" viewBox="0 0 34 35" version="1.1">  <title>O2 Logo</title> <desc>Created with Sketch.</desc> <defs> <polygon id="path-1" points="0 28.5963489 0 0.0563479784 26.7030678 0.0563479784 26.7030678 28.5963489 3.5407696e-15 28.5963489"/> </defs> <g id="Page-1" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="Artboard"> <g id="o2-logo"> <g id="Group-3" transform="translate(0.000000, 0.100063)"> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"/> </mask> <g id="Clip-2"/> <path d="M5.145108,14.3262702 C5.145108,9.14206862 8.18067295,4.11812414 13.3773169,4.11812414 C18.5223346,4.11812414 21.5578996,9.14206862 21.5578996,14.3262702 C21.5578996,19.1898012 19.0369417,24.5344163 13.3773169,24.5344163 C7.66621634,24.5344163 5.145108,19.1898012 5.145108,14.3262702 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class="accordionToggle"> <img src="//static-www.o2.co.uk/themes/o2_theme/img/global/arrowbig.png" alt="O2" /> </span> </div> <div class="globalNavlinksWrapper"> <ul class="linksDesktop" data-qa-globalnavlinks> <li name="Shop"> <a manual_cm_re="meganav_Shop-_-na-_-na" data-parent="tier1-shop" data-parent-url="/shop" target="_self" href="https://www.o2.co.uk/shop">Shop</a> </li> <li class="hideMobile" name="Why-O2"> <a manual_cm_re="meganav_Why O2-_-na-_-na" data-parent="tier1-why-o2" data-parent-url="/why-o2" target="_self" href="https://www.o2.co.uk/why-o2">Why O2</a> </li> <li name="Help"> <a manual_cm_re="meganav_Help-_-na-_-na" data-parent="tier1-help" data-parent-url="/help" target="_self" href="https://www.o2.co.uk/help">Help</a> </li> </ul> <ul class=" otherLinks" data-qa-globalnav-otherlinks> <li class="myO2Link" data-qa-myO2Link> <a manual_cm_re="meganav_My O2-_-na-_-na" href="https://mymobile.o2.co.uk/" id="myO2Linkclick"> <span class="colorSpan">My O2</span>  </a> </li> <li class="searchLink open-overlay" tabindex="0" data-qa-searchLink role="link"> <span class="ico o2-ico-search global-nav-white"></span> <span class="hideMobile search-text">Search</span> </li> <li class="basketLink hideMobile" data-qa-basketLink> <a class="basketUrl" href="https://www.o2.co.uk/shop/basket"> <span class="svgHide"><?xml version="1.0" encoding="UTF-8" standalone="no"?> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 20" version="1.1">  <title>Your Basket</title> <desc>Created with Sketch.</desc> <defs/> <g id="Symbols" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <g id="desktop-tier-1-v1" transform="translate(-967.000000, -48.000000)" stroke="#FFFFFF" stroke-width="1.2"> <g id="Group-2" transform="translate(882.000000, 49.000000)"> <g id="icons"> <path d="M100.94933,7.29932475 L98.3505135,0.646655413 C98.1987114,0.278223254 97.8542023,0 97.4487906,0 L96.2125576,0 C95.783512,0.000949567419 95.4117331,0.276324119 95.2572039,0.666596328 L92.5583981,7.29932475 L106.617822,7.29932475 C107.201397,7.29932475 107.674074,7.79309981 107.674074,8.40177253 C107.674074,8.58503904 107.631351,8.75691074 107.556814,8.90884153 L104.440779,16.577548 C103.970829,17.4283604 103.090922,18 102.082847,18 L91.5848646,18 C90.5904242,18 89.7177891,17.4407048 89.2423848,16.606035 L86.1190783,8.9126398 C86.0427228,8.75975944 86,8.58693817 86,8.40177253 C86,7.79309981 86.4717683,7.29932475 87.0544341,7.29932475 L90.1741045,7.29932475" id="basket"/> </g> </g> </g> </g> </svg> </span> </a> </li> </ul> </div> </div> </div> <div class="tier2" data-qa-tier2> <div class="navContainer"> <div class="linksMobile"> <ul class="accordionMobile"> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Shop-_-na-_-na">Shop</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/shop" manual_cm_re="meganav_Browse Shop-_-na-_-na">Browse Shop</a></li>  <li class="indented"> Phones </li>  <li> <a href="https://www.o2.co.uk/shop/phones" manual_cm_re="meganav_Shop-_-Phones-_-Phones" target="_self">Phones</a> </li>  <li> <a href="https://accounts.o2.co.uk/" manual_cm_re="meganav_Shop-_-Phones-_-Upgrades" target="_self">Upgrades</a> </li>  <li> <a href="https://www.o2.co.uk/iphone" manual_cm_re="meganav_Shop-_-Phones-_-Apple iPhone" target="_self">Apple iPhone</a> </li>  <li> <a href="https://www.o2.co.uk/shop/apple/iphone-16" manual_cm_re="meganav_Shop-_-Phones-_-iPhone 16" target="">iPhone 16</a> </li>  <li> <a href="https://www.o2.co.uk/android" manual_cm_re="meganav_Shop-_-Phones-_-Android phones" target="_self">Android phones</a> </li>  <li> <a href="https://www.o2.co.uk/shop/like-new" manual_cm_re="meganav_Shop-_-Phones-_-Refurbished phones" target="">Refurbished phones</a> </li>  <li class="indented"> Tablets, laptops & dongles </li>  <li> <a href="https://www.o2.co.uk/shop/tablets" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Tablets" target="_self">Tablets</a> </li>  <li> <a href="https://www.o2.co.uk/ipad" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Apple iPad" target="_self">Apple iPad</a> </li>  <li> <a href="https://www.o2.co.uk/android-tablets" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Android tablets" target="_self">Android tablets</a> </li>  <li> <a href="https://www.o2.co.uk/laptops" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Laptops" target="_self">Laptops</a> </li>  <li> <a href="https://www.o2.co.uk/shop/mobile-broadband" manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Dongles and mobile wifi" target="_self">Dongles and mobile wifi</a> </li>  <li class="indented"> Sims and Tariffs </li>  <li> <a href="https://www.o2.co.uk/shop/sim-cards/sim-only-deals" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay Monthly SIMs" target="_self">Pay Monthly SIMs</a> </li>  <li> <a href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay As You Go SIMs" target="_self">Pay As You Go SIMs</a> </li>  <li> <a href="https://www.o2.co.uk/shop/all-tariffs" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Tariffs" target="_self">Tariffs</a> </li>  <li> <a href="https://www.o2.co.uk/international" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-International" target="_self">International</a> </li>  <li> <a href="https://www.o2.co.uk/topup" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Top-up" target="_self">Top-up</a> </li>  <li> <a href="https://www.o2.co.uk/essential-plan" manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Essential Plan" target="">Essential Plan</a> </li>  <li class="indented"> Accessories and more </li>  <li> <a href="https://www.o2.co.uk/shop/accessories" manual_cm_re="meganav_Shop-_-Accessories and more-_-Tech and accessories" target="_self">Tech and accessories</a> </li>  <li> <a href="https://www.o2.co.uk/apple-watch" manual_cm_re="meganav_Shop-_-Accessories and more-_-Apple Watch" target="_self">Apple Watch</a> </li>  <li> <a href="https://www.o2.co.uk/smartwatches" manual_cm_re="meganav_Shop-_-Accessories and more-_-Smartwatches" target="_self">Smartwatches</a> </li>  <li> <a href="https://www.o2.co.uk/airpods" manual_cm_re="meganav_Shop-_-Accessories and more-_-AirPods" target="">AirPods</a> </li>  <li> <a href="https://www.o2.co.uk/shop/coming-soon" manual_cm_re="meganav_Shop-_-Accessories and more-_-Coming soon" target="_self">Coming soon</a> </li>  <li> <a href="https://www.o2.co.uk/shop/great-deals" manual_cm_re="meganav_Shop-_-Accessories and more-_-Great deals " target="">Great deals </a> </li>  <li> <a href="https://www.o2.co.uk/black-friday-cyber-monday" manual_cm_re="meganav_Shop-_-Accessories and more-_-Black Friday deals" target="">Black Friday deals</a> </li> </ul> </li> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Why O2-_-na-_-na">Why O2</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/why-o2" manual_cm_re="meganav_Browse Why O2-_-na-_-na">Browse Why O2</a></li>  <li class="indented"> Flexibility </li>  <li> <a href="https://www.o2.co.uk/o2-switch-up" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Switch Up" target="">O2 Switch Up</a> </li>  <li> <a href="https://www.o2.co.uk/custom-plans" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 custom plans" target="_self">O2 custom plans</a> </li>  <li> <a href="https://www.o2.co.uk/multisave" manual_cm_re="meganav_Why O2-_-Flexibility-_-Multisave" target="">Multisave</a> </li>  <li> <a href="https://www.o2recycle.co.uk/" manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Recycle" target="_self">O2 Recycle</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" manual_cm_re="meganav_Why O2-_-Flexibility-_-Click and collect" target="_self">Click and collect</a> </li>  <li class="indented"> Perks </li>  <li> <a href="https://www.o2.co.uk/extras" manual_cm_re="meganav_Why O2-_-Perks-_-O2 Extras" target="">O2 Extras</a> </li>  <li> <a href="https://www.o2.co.uk/virgin-media-o2" manual_cm_re="meganav_Why O2-_-Perks-_-Volt" target="_self">Volt</a> </li>  <li> <a href="https://priority.o2.co.uk/" manual_cm_re="meganav_Why O2-_-Perks-_-Priority tickets and offers" target="_self">Priority tickets and offers</a> </li>  <li> <a href="https://www.o2.co.uk/sponsorship/our-venues" manual_cm_re="meganav_Why O2-_-Perks-_-Perks at O2 venues" target="_self">Perks at O2 venues</a> </li>  <li> <a href="https://payandgorewards.o2.co.uk/web/o2" manual_cm_re="meganav_Why O2-_-Perks-_-Pay As You Go Rewards" target="_self">Pay As You Go Rewards</a> </li>  <li class="indented"> Services </li>  <li> <a href="https://www.o2.co.uk/myo2" manual_cm_re="meganav_Why O2-_-Services-_-Manage your account" target="_self">Manage your account</a> </li>  <li> <a href="https://www.o2.co.uk/help/online-safety" manual_cm_re="meganav_Why O2-_-Services-_-Keeping kids safe online" target="_self">Keeping kids safe online</a> </li>  <li> <a href="https://www.o2.co.uk/inspiration" manual_cm_re="meganav_Why O2-_-Services-_-Ideas and Inspiration" target="_self">Ideas and Inspiration</a> </li>  <li class="indented"> Connected </li>  <li> <a href="https://www.o2.co.uk/coveragechecker" manual_cm_re="meganav_Why O2-_-Connected-_-Coverage checker" target="_self">Coverage checker</a> </li>  <li> <a href="https://www.o2.co.uk/connectivity/network-coverage" manual_cm_re="meganav_Why O2-_-Connected-_-Network coverage" target="">Network coverage</a> </li>  <li> <a href="https://www.o2.co.uk/5g" manual_cm_re="meganav_Why O2-_-Connected-_-5G network" target="_self">5G network</a> </li>  <li> <a href="https://www.o2.co.uk/connectivity/free-wifi" manual_cm_re="meganav_Why O2-_-Connected-_-O2 WiFi" target="_self">O2 WiFi</a> </li>  <li> <a href="https://www.o2.co.uk/international/using-your-phone-abroad" manual_cm_re="meganav_Why O2-_-Connected-_-Using your phone abroad" target="_self">Using your phone abroad</a> </li> </ul> </li> <li> <a class="mobileAccodLinks" href="javascript:void(0);" manual_cm_re="meganav_Help-_-na-_-na">Help</a> <ul class="inner"> <li><a href="https://www.o2.co.uk/help" manual_cm_re="meganav_Browse Help-_-na-_-na">Browse Help</a></li>  <li class="indented"> Top queries </li>  <li> <a href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order" manual_cm_re="meganav_Help-_-Top queries-_-Track my order" target="_self">Track my order</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim" manual_cm_re="meganav_Help-_-Top queries-_-Sim card" target="_self">Sim card</a> </li>  <li> <a href="https://www.o2.co.uk/help/pay-as-you-go/topping-up" manual_cm_re="meganav_Help-_-Top queries-_-Top-up" target="_self">Top-up</a> </li>  <li> <a href="https://www.o2.co.uk/help/digital-services/personal-hotspot" manual_cm_re="meganav_Help-_-Top queries-_-Personal Hotspot" target="_self">Personal Hotspot</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" manual_cm_re="meganav_Help-_-Top queries-_-Collection and delivery" target="_self">Collection and delivery</a> </li>  <li class="indented"> Device help </li>  <li> <a href="https://www.o2.co.uk/help/phones-sims-and-devices" manual_cm_re="meganav_Help-_-Device help-_-How to use your device" target="_self">How to use your device</a> </li>  <li> <a href="https://diagnostics.o2.co.uk/fix-my-device" manual_cm_re="meganav_Help-_-Device help-_-Faulty device" target="_self">Faulty device</a> </li>  <li> <a href="https://www.o2.co.uk/help/digital-services/phone-health-check" manual_cm_re="meganav_Help-_-Device help-_-Device health check" target="_self">Device health check</a> </li>  <li> <a href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device" manual_cm_re="meganav_Help-_-Device help-_-Lost or stolen" target="_self">Lost or stolen</a> </li>  <li> <a href="https://community.o2.co.uk/" manual_cm_re="meganav_Help-_-Device help-_-Check O2 Community" target="_self">Check O2 Community</a> </li>  <li class="indented"> Managing your account </li>  <li> <a href="https://accounts.o2.co.uk" manual_cm_re="meganav_Help-_-Managing your account-_-My O2" target="_self">My O2</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill" manual_cm_re="meganav_Help-_-Managing your account-_-Your bill" target="_self">Your bill</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/how-to-pay" manual_cm_re="meganav_Help-_-Managing your account-_-Payments" target="_self">Payments</a> </li>  <li> <a href="https://www.o2.co.uk/help/account-and-billing/premium-service-checker" manual_cm_re="meganav_Help-_-Managing your account-_-Premium charges" target="_self">Premium charges</a> </li>  <li> <a href="https://www.o2.co.uk/abouto2/your-data-hub" manual_cm_re="meganav_Help-_-Managing your account-_-Your Data Hub" target="_self">Your Data Hub</a> </li>  <li class="indented"> Other ways to get help </li>  <li> <a href="https://www.o2.co.uk/help" manual_cm_re="meganav_Help-_-Other ways to get help-_-Help and support" target="_self">Help and support</a> </li>  <li> <a href="https://stores.o2.co.uk/" manual_cm_re="meganav_Help-_-Other ways to get help-_-Store locator" target="_self">Store locator</a> </li>  <li> <a href="https://status.o2.co.uk/" manual_cm_re="meganav_Help-_-Other ways to get help-_-Network status" target="_self">Network status</a> </li>  <li> <a href="https://www.o2.co.uk/contactus" manual_cm_re="meganav_Help-_-Other ways to get help-_-Contact us" target="_self">Contact us</a> </li> </ul> </li> </ul>  <div class="bottomLinks"> <ul> <li> <a manual_cm_re="meganav_Find a store-_-na-_-na" href="https://www.o2.co.uk/storelocator">Find a store</a> </li> <li> <a manual_cm_re="meganav_Business-_-na-_-na" href="https://www.o2.co.uk/business">Business</a> </li> </ul> </div>  </div> <div class="linksModuleWrapper linksWrapperConsumer"> <div class="linksWrapper linksWrapperConsumerWidth"> <ul name="Shop">  <li class='tier-menu-wrapper'> <span> Phones </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Phones" data-parent="Shop" data-parent-link="/shop" data-href="/shop/phones" href="https://www.o2.co.uk/shop/phones" target="_self">Phones</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Upgrades" data-parent="Shop" data-parent-link="/shop" data-href="https://accounts.o2.co.uk/" href="https://accounts.o2.co.uk/" target="_self">Upgrades</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Apple iPhone" data-parent="Shop" data-parent-link="/shop" data-href="/iphone" href="https://www.o2.co.uk/iphone" target="_self">Apple iPhone</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-iPhone 16" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/apple/iphone-16" href="https://www.o2.co.uk/shop/apple/iphone-16" target="">iPhone 16</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Android phones" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/android" href="https://www.o2.co.uk/android" target="_self">Android phones</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Phones-_-Refurbished phones" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/like-new" href="https://www.o2.co.uk/shop/like-new" target="">Refurbished phones</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Tablets, laptops & dongles </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Tablets" data-parent="Shop" data-parent-link="/shop" data-href="/shop/tablets" href="https://www.o2.co.uk/shop/tablets" target="_self">Tablets</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Apple iPad" data-parent="Shop" data-parent-link="/shop" data-href="/ipad" href="https://www.o2.co.uk/ipad" target="_self">Apple iPad</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Android tablets" data-parent="Shop" data-parent-link="/shop" data-href="/android-tablets" href="https://www.o2.co.uk/android-tablets" target="_self">Android tablets</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Laptops" data-parent="Shop" data-parent-link="/shop" data-href="/laptops" href="https://www.o2.co.uk/laptops" target="_self">Laptops</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Tablets, laptops & dongles-_-Dongles and mobile wifi" data-parent="Shop" data-parent-link="/shop" data-href="/shop/mobile-broadband" href="https://www.o2.co.uk/shop/mobile-broadband" target="_self">Dongles and mobile wifi</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Sims and Tariffs </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay Monthly SIMs" data-parent="Shop" data-parent-link="/shop" data-href="/shop/sim-cards/sim-only-deals" href="https://www.o2.co.uk/shop/sim-cards/sim-only-deals" target="_self">Pay Monthly SIMs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Pay As You Go SIMs" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?simtype=bigbundles" target="_self">Pay As You Go SIMs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Tariffs" data-parent="Shop" data-parent-link="/shop" data-href="/shop/all-tariffs" href="https://www.o2.co.uk/shop/all-tariffs" target="_self">Tariffs</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-International" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/international" href="https://www.o2.co.uk/international" target="_self">International</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Top-up" data-parent="Shop" data-parent-link="/shop" data-href="/topup" href="https://www.o2.co.uk/topup" target="_self">Top-up</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Sims and Tariffs-_-Essential Plan" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/essential-plan" href="https://www.o2.co.uk/essential-plan" target="">Essential Plan</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Accessories and more </span> <ul>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Tech and accessories" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/accessories" href="https://www.o2.co.uk/shop/accessories" target="_self">Tech and accessories</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Apple Watch" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/apple-watch" href="https://www.o2.co.uk/apple-watch" target="_self">Apple Watch</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Smartwatches" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/smartwatches" href="https://www.o2.co.uk/smartwatches" target="_self">Smartwatches</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-AirPods" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/airpods" href="https://www.o2.co.uk/airpods" target="">AirPods</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Coming soon" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/coming-soon" href="https://www.o2.co.uk/shop/coming-soon" target="_self">Coming soon</a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Great deals " data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/shop/great-deals" href="https://www.o2.co.uk/shop/great-deals" target="">Great deals </a> </li>  <li> <a manual_cm_re="meganav_Shop-_-Accessories and more-_-Black Friday deals" data-parent="Shop" data-parent-link="/shop" data-href="https://www.o2.co.uk/black-friday-cyber-monday" href="https://www.o2.co.uk/black-friday-cyber-monday" target="">Black Friday deals</a> </li> </ul> </li> </ul> <ul name="Why-O2">  <li class='tier-menu-wrapper'> <span> Flexibility </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Switch Up" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/o2-switch-up" href="https://www.o2.co.uk/o2-switch-up" target="">O2 Switch Up</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 custom plans" data-parent="Why O2" data-parent-link="/why-o2" data-href="/custom-plans" href="https://www.o2.co.uk/custom-plans" target="_self">O2 custom plans</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-Multisave" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/multisave" href="https://www.o2.co.uk/multisave" target="">Multisave</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-O2 Recycle" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2recycle.co.uk/" href="https://www.o2recycle.co.uk/" target="_self">O2 Recycle</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Flexibility-_-Click and collect" data-parent="Why O2" data-parent-link="/why-o2" data-href="/help/device-and-sim-support/collection-and-delivery" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" target="_self">Click and collect</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Perks </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-O2 Extras" data-parent="Why O2" data-parent-link="/why-o2" data-href="/extras" href="https://www.o2.co.uk/extras" target="">O2 Extras</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Volt" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/virgin-media-o2" href="https://www.o2.co.uk/virgin-media-o2" target="_self">Volt</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Priority tickets and offers" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://priority.o2.co.uk/" href="https://priority.o2.co.uk/" target="_self">Priority tickets and offers</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Perks at O2 venues" data-parent="Why O2" data-parent-link="/why-o2" data-href="/sponsorship/our-venues" href="https://www.o2.co.uk/sponsorship/our-venues" target="_self">Perks at O2 venues</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Perks-_-Pay As You Go Rewards" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://payandgorewards.o2.co.uk/web/o2" href="https://payandgorewards.o2.co.uk/web/o2" target="_self">Pay As You Go Rewards</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Services </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Manage your account" data-parent="Why O2" data-parent-link="/why-o2" data-href="/myo2" href="https://www.o2.co.uk/myo2" target="_self">Manage your account</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Keeping kids safe online" data-parent="Why O2" data-parent-link="/why-o2" data-href="/help/online-safety" href="https://www.o2.co.uk/help/online-safety" target="_self">Keeping kids safe online</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Services-_-Ideas and Inspiration" data-parent="Why O2" data-parent-link="/why-o2" data-href="/inspiration" href="https://www.o2.co.uk/inspiration" target="_self">Ideas and Inspiration</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Connected </span> <ul>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Coverage checker" data-parent="Why O2" data-parent-link="/why-o2" data-href="/coveragechecker" href="https://www.o2.co.uk/coveragechecker" target="_self">Coverage checker</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Network coverage" data-parent="Why O2" data-parent-link="/why-o2" data-href="/connectivity/network-coverage" href="https://www.o2.co.uk/connectivity/network-coverage" target="">Network coverage</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-5G network" data-parent="Why O2" data-parent-link="/why-o2" data-href="/5g" href="https://www.o2.co.uk/5g" target="_self">5G network</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-O2 WiFi" data-parent="Why O2" data-parent-link="/why-o2" data-href="/connectivity/free-wifi" href="https://www.o2.co.uk/connectivity/free-wifi" target="_self">O2 WiFi</a> </li>  <li> <a manual_cm_re="meganav_Why O2-_-Connected-_-Using your phone abroad" data-parent="Why O2" data-parent-link="/why-o2" data-href="https://www.o2.co.uk/international/using-your-phone-abroad" href="https://www.o2.co.uk/international/using-your-phone-abroad" target="_self">Using your phone abroad</a> </li> </ul> </li> </ul> <ul name="Help">  <li class='tier-menu-wrapper'> <span> Top queries </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Track my order" data-parent="Help" data-parent-link="/help" data-href="/help/pay-monthly/how-to-track-your-order" href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order" target="_self">Track my order</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Sim card" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/activating-your-sim" href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim" target="_self">Sim card</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Top-up" data-parent="Help" data-parent-link="/help" data-href="/help/pay-as-you-go/topping-up" href="https://www.o2.co.uk/help/pay-as-you-go/topping-up" target="_self">Top-up</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Personal Hotspot" data-parent="Help" data-parent-link="/help" data-href="/help/digital-services/personal-hotspot" href="https://www.o2.co.uk/help/digital-services/personal-hotspot" target="_self">Personal Hotspot</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Top queries-_-Collection and delivery" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/collection-and-delivery" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery" target="_self">Collection and delivery</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Device help </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-How to use your device" data-parent="Help" data-parent-link="/help" data-href="/help/phones-sims-and-devices" href="https://www.o2.co.uk/help/phones-sims-and-devices" target="_self">How to use your device</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Faulty device" data-parent="Help" data-parent-link="/help" data-href="https://diagnostics.o2.co.uk/fix-my-device" href="https://diagnostics.o2.co.uk/fix-my-device" target="_self">Faulty device</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Device health check" data-parent="Help" data-parent-link="/help" data-href="/help/digital-services/phone-health-check" href="https://www.o2.co.uk/help/digital-services/phone-health-check" target="_self">Device health check</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Lost or stolen" data-parent="Help" data-parent-link="/help" data-href="/help/device-and-sim-support/lost-or-stolen-device" href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device" target="_self">Lost or stolen</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Device help-_-Check O2 Community" data-parent="Help" data-parent-link="/help" data-href="https://community.o2.co.uk/" href="https://community.o2.co.uk/" target="_self">Check O2 Community</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Managing your account </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-My O2" data-parent="Help" data-parent-link="/help" data-href="https://accounts.o2.co.uk" href="https://accounts.o2.co.uk" target="_self">My O2</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Your bill" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/understanding-your-bill" href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill" target="_self">Your bill</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Payments" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/how-to-pay" href="https://www.o2.co.uk/help/account-and-billing/how-to-pay" target="_self">Payments</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Premium charges" data-parent="Help" data-parent-link="/help" data-href="/help/account-and-billing/premium-service-checker" href="https://www.o2.co.uk/help/account-and-billing/premium-service-checker" target="_self">Premium charges</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Managing your account-_-Your Data Hub" data-parent="Help" data-parent-link="/help" data-href="/abouto2/your-data-hub" href="https://www.o2.co.uk/abouto2/your-data-hub" target="_self">Your Data Hub</a> </li> </ul> </li>  <li class='tier-menu-wrapper'> <span> Other ways to get help </span> <ul>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Help and support" data-parent="Help" data-parent-link="/help" data-href="/help" href="https://www.o2.co.uk/help" target="_self">Help and support</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Store locator" data-parent="Help" data-parent-link="/help" data-href="https://stores.o2.co.uk/" href="https://stores.o2.co.uk/" target="_self">Store locator</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Network status" data-parent="Help" data-parent-link="/help" data-href="https://status.o2.co.uk/" href="https://status.o2.co.uk/" target="_self">Network status</a> </li>  <li> <a manual_cm_re="meganav_Help-_-Other ways to get help-_-Contact us" data-parent="Help" data-parent-link="/help" data-href="/contactus" href="https://www.o2.co.uk/contactus" target="_self">Contact us</a> </li> </ul> </li> </ul> </div>  <div class="modulesWrapper">  <div class="quickLinks" data-qa-quickLinks-module name="Shop"> <ul> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/apple" manual_cm_re="meganav_Shop-_-banner-_-Apple" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-apple-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-apple-1100.png" alt="Apple" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/samsung" manual_cm_re="meganav_Shop-_-banner-_-Samsung" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-samsung-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-samsung-1100.png" alt="Samsung" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/phones?brand=HONOR&cnd=new" manual_cm_re="meganav_Shop-_-banner-_-HONOR" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-110724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-110724.jpg" alt="HONOR" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.o2.co.uk/shop/brand/google" manual_cm_re="meganav_Shop-_-banner-_-Google" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-google-1100.png" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2021-07/quick-links-google-1100.png" alt="Google" height="32" width="137" /> </picture> </span> </li> <li> <span class="navigateLink" navigate_to="https://www.virginmedia.com/broadband?utm_source=o2&utm_medium=referral&utm_campaign=navigation%20link&utm_content=header%20link" manual_cm_re="meganav_Shop-_-banner-_-Virgin Media" tabindex="0">  <picture> <source srcset="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-VMlogo-110724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="//static-www.o2.co.uk/sites/default/files/2024-07/BAU-44171-ProjectHalo-NavChanges-Nav-Bar-Portal-Page--110724-VMlogo-110724.jpg" alt="Virgin Media" height="32" width="137" /> </picture> </span> </li> </ul> </div>   <div class="newNavModules" data-qa-newNavModules-module name="Why-O2"> <div component-name="navPromo"> <div class="module dark"> <a href="https://www.o2.co.uk/5g" manual_cm_re="meganav_Why O2-_-banner-_-5G">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/5g-why-o2-thumbnail-dark-230724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/5g-why-o2-thumbnail-dark-230724.jpg" alt="5G" /> </picture> <div class="module-body"> <div class="info"> <div>Are you ready for 5G?</div> <p class="product-cta">Check coverage</p> </div> </div> </a> </div> </div> <div component-name="navPromo"> <div class="module dark"> <a href="https://www.o2.co.uk/why-o2" manual_cm_re="meganav_Why O2-_-banner-_-Why O2">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/why-o2-thumbnail-dark-230724.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/why-o2-thumbnail-dark-230724.jpg" alt="Why O2" /> </picture> <div class="module-body"> <div class="info"> <div>See all the reasons to choose O2</div> <p class="product-cta">Why join O2?</p> </div> </div> </a> </div> </div> </div>   <div class="marketingLink" data-qa-marketingLink-module name="Help"> <a href="https://community.o2.co.uk/" data-qa-marketingLink manual_cm_re="meganav_Help-_-banner-_-Why O2 Community">  <picture> <source srcset="https://origin-dapi.o2.co.uk/system/files/2024-09/global-nav-community-image-070519.jpg" media="(min-width: 972px)"> <source srcset="//static-www.o2.co.uk/themes/o2_theme/img/transparent.png" media="(max-width: 971px)"> <img src="https://origin-dapi.o2.co.uk/system/files/2024-09/global-nav-community-image-070519.jpg" alt="Why O2 Community" /> </picture> </a> </div>  </div>  </div> </div> </div> </nav>  <div class="otacPopupBgOverlay"></div> <div class="my-o-2-login-wrapper hide hide-my-o2"> <div class="my-o-2-login"> <input type="hidden" id="shopApiDataFallout" name="shop_api_data_fallout" value="" /> <input type="hidden" id="shopApiDataAcquisition" name="shop_api_data_acquisition" value="https://www.o2.co.uk/shop/ajax/checkoutReminder" /> <input type="hidden" id="shopApiDataUpgrade" name="shop_api_data_upgrade" value="https://www.o2.co.uk/upgrade/ajax/checkoutReminder" /> <div class="my-o-2-sign-in"> <div class="login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <div class="my-o-2">My O2</div> <form id="accountsloginForm" name="loginForm" action="https://identity.o2.co.uk/auth/password_o2" method="post"> <div class="username"> <div class="sign-in-to-check-you">Sign in to review your account</div> <input type="text" id="accountsusername" name="username" placeholder="Email or user name" class="rectangle-3 usrName usrNamenPswd"></input> <input type="password" id="accountspassword" name="password" placeholder="Password" class="rectangle-3-1 userPassword usrNamenPswd"></input> </div> <input id="rememberMe" value="true" name="remember_me" type="checkbox" class="rectangle-5"></input> <input id="accountsfailureUrl" value="https://accounts.o2.co.uk/?checkproduct=true" name="failureUrl" type="hidden"></input> <input type="hidden" name="sendTo" id="myO2Mobile" value="https://accounts.o2.co.uk/?checkproduct=true"></input> <div class="remember-my-username">Remember my user name</div> <button type="submit" class="button mask" id="SignInButton" disabled>Sign in</button> </form> <div class="forgotton-your-usern"><a href="https://accounts.o2.co.uk/resetpassword/selectusername">Forgotten your username and password?</a></div> <div class="register"><a href="https://accounts.o2.co.uk/register">Register</a></div> <div class="myo2-id-container"> <div class="hr-lines"> or </div> <div class="myo2Container"> <h3>Use your Virgin Media O2 ID</h3> <p>If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. <a href="https://www.virginmedia.com/support/help/linked-virgin-media-o2-id" class="">Find out more</a></p> <div class="align-center"> <a class="button" href="https://accounts.o2.co.uk/openid/vmo2">Sign in with a Virgin Media O2 ID</a> </div> </div> </div> </div>  <div class="mobile-login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <div class="my-o-2">My O2</div> <form id="mobileNumberform" method="post"> <div class="username"> <div class="sign-in-to-check-you">Enter your mobile number below and we'll send you a code</div> <input type="text" id="accountsMobile" name="mobile_numbner" maxlength="13" placeholder="" class="rectangle-3 usrName usrNamenPswd"></input> <div class="mobilenum-error "></div> </div> <div class="loader1 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> <button type="submit" class="button mask" id="sendCode">Send code</button> <div class="signin-user"><a href="javascript:void(0);">Sign in with user name and password</a></div> </form> </div>  <div class="otac-login"> <img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="ClosePopup" class="signinPopupClose"> <form id="otacForm" method="post"> <div class="username"> <div class="sign-in-to-check-you otacLoginRow1">We've sent a code to mobile number <span id="submittedMobile"> </span></div> <div class="sign-in-to-check-you otacLoginRow2">If this isn't your mobile number <a href="javascript:void(0);" class="another-number">please try another number</a></div> <div class="sign-in-to-check-you label">Your six digit code</div> <input type="text" id="accountsOtac" name="otac" maxlength="6" placeholder="Enter Code" class="rectangle-3 usrName usrNamenPswd"></input> <div class="otac-error "></div> </div> <input type="hidden" id="verifyUrl" name="verify_url" value="drupal/ajax/custom/otac/verify"></input> <input type="hidden" id="credhandlerURL" name="credhandler_url" value="https://identity.o2.co.uk/redeemotac/phone"></input> <div class="loader2 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> <button type="submit" class="button mask" id="continueOtac">Continue</button> <div class="backToMobileLogin"><a class="another-number" href="javascript:void(0);">Cancel</a></div> <div class="sign-in-to-check-you">If you've not received a code after 10 minutes we can <a href="javascript:void(0);" class="another-code">send you another code</a></div> <div class="loader1 loader hide"><img src="//static-www.o2.co.uk/themes/o2_theme/img/global/tariff/spinner-trans20.gif" alt="Loader"></div> </form> </div> </div> </div> </div> <style> .my-o-2-login-wrapper .myo2-id-container { margin: 0 20px; } .my-o-2-login-wrapper .hr-lines { position: relative; max-width: 500px; margin: 16px auto; text-align: center; line-height: 26px; } .my-o-2-login-wrapper .hr-lines::before { content: " "; height: 1px; width: 130px; background: #102A57; display: block; position: absolute; top: 50%; left: 0; } .my-o-2-login-wrapper .hr-lines::after { content: " "; height: 1px; width: 130px; background: #102A57; display: block; position: absolute; top: 50%; right: 0; } .my-o-2-login-wrapper .myo2Container { border: 2px solid transparent; border-radius: 6px; background: linear-gradient(to right,#fff,#fff),linear-gradient(to right,#f70000,#081eab); background-clip: padding-box,border-box; background-origin: padding-box,border-box; padding: 20px; } .my-o-2-login-wrapper .myo2Container h3 { color: #000; font-size: 16px; font-weight: 700; line-height: 24px; font-family: Frutiger45,sans-serif; } .my-o-2-login-wrapper .myo2Container p { color: #102A57; padding: 1em 0; } .my-o-2-login-wrapper .myo2Container a, .myo2Container p { font-size: 14px; line-height: 20px; font-family: Frutiger55,sans-serif; } .my-o-2-login-wrapper .myo2Container a { color: #5F2878; text-decoration: underline; } .my-o-2-login-wrapper .myo2Container .align-center { text-align: center; } .my-o-2-login-wrapper .my-o-2-login .myo2Container a.button { border-radius: 8px; background: #0019A5; color: #fff; text-align: center; line-height: 24px; text-decoration: none; padding: 8px 32px; font-family: Frutiger65Bold,sans-serif; margin: 1em 0; font-weight: bold; text-shadow: 0 -1px 1px rgba(0,0,0,0.5); border: none; display: inline-block; width: unset; height: unset; } </style>  </header> <div id="preload-search-icon"></div> </div>  <div id="searchPopup" component-name="searchOverlay" class="nav-overlay hideOverlay" data-qa-searchPopup> <div class="o2-modal-search searchOverlay"> <div class="o2modal-header-search"> <div class="search-form" style="float: left; width: 90%;"> </div> <div class="yxt-close" style="float: right; width: 10%;"><img src="//static-www.o2.co.uk/sites/default/files/global/close_search.png" alt="CloseSearch" class="close-overlay close-overlay-width"></div> </div> <div class="searchListWrap clearfix" data-qa-searchListWrap> <div id="autocomplete"></div> <input type="hidden" name="sp_cs" value="UTF-8" /> </div> <div class="o2modal-body-search"> <div class="heading" data-qa-heading>Top searches </div> <ul class="searchList"> <li> <a href="https://www.o2.co.uk/shop/phones?osr=ts_iphone#sort=content.sorting.featured&page=1&brand=apple" title="iPhone"> iPhone </a> </li> <li> <a href="https://www.o2.co.uk/shop/apple/iphone-15?osr=ts_iPhone15" title="iPhone 15"> iPhone 15 </a> </li> <li> <a href="https://www.o2.co.uk/apple-watch?osr=ts_applewatch" title="Apple Watch"> Apple Watch </a> </li> <li> <a href="https://www.o2.co.uk/shop/brand/samsung?osr=ts_samsung" title="Samsung"> Samsung </a> </li> <li> <a href="https://www.o2.co.uk/ipad?osr=ts_ipad" title="iPad"> iPad </a> </li> </ul> </div> </div> </div>    <div id="basketFalloutPopupStatus" class="basket-fallout-row"> <div class="basket-fallout-wrapper"> <div class="shop basket-fallout-popup basket-popup-newdesign"> <a href="#" class="close-btn"></a> <div class="readyToCheckout">Ready to check out?</div> <p class="copy">You still have items in your basket. Order by midnight for free next working day delivery.</p> <a href="/shop/basket" class="cta basketUrl">Check out now</a> </div> </div> </div>  <script type="text/javascript"> var acquisitionCheckoutReminderUrl = "https:\/\/www.o2.co.uk\/shop\/ajax\/checkoutReminder"; var upgradeCheckoutReminderUrl = "https:\/\/www.o2.co.uk\/upgrade\/ajax\/checkoutReminder" </script> <script type="text/javascript"> var isYextSearchPersonalEnabled = 1; var yext_personal_apikey = "c8fbc8ee9174a0e02ebb95e4d3b21c57"; var yext_personal_experiencekey = "consumer-answers" var yext_personal_experienceversion = "PRODUCTION" var yext_personal_businessId = "3799191" var yext_personal_redirectUrl = "https:\/\/www.o2.co.uk\/searchresult" </script> <script> document.querySelector('body').classList.remove('signed-in'); document.querySelector('body').classList.remove('signed-out'); $(".hideWhenSignedIn.pipe, .signed-out").show(); </script> </div> </div> </div> </div> </div> </section> </div> <div class="portlet-boundary portlet-boundary_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet_ portlet-static portlet-static-end portlet-barebone " id="p_p_id_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet_"> <span id="p_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet"></span> <section class="portlet mb-0 top-content" id="portlet_com_o2_custom_breadcrumb_CustomBreadcrumbPortlet"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <style> .breadCrumbNew .menuCrumbNew li { text-transform: none !important; } </style> <script type="text/javascript"> jQuery( document ).ready(function() { setInterval(updateBreadcrumbTab, 1000); }); function updateBreadcrumbTab() { $('.breadcrumbTab').removeAttr("tabindex"); $('.breadcrumbTab').parent().attr("tabindex","-1"); $('.currentPageTab').attr("tabindex","-1"); } </script> </div> </div> </div> </section> </div> <section id="content" style="" class="termsAndcondition-page"> <h1 class="hide-accessible">Devices, Billing, Roaming and More – Help and Support | O2</h1> <div component-name="template" class=""> <div class="layout-content portlet-layout" id="main-content" role="main"> <section class="bg-" style=""> <div class="container-fluid px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-hdcd" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_trmdo5v6914X_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_trmdo5v6914X"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_trmdo5v6914X"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-10164183" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="9047871" data-analytics-asset-title="header-search-content-new" data-analytics-asset-type="web-content"> <input type="hidden" id="layoutPageUrl" value="/help"> <script src="https://cdn.jsdelivr.net/npm/typed.js@2.0.11"></script> <script src="https://cdn.jsdelivr.net/npm/axios/dist/axios.min.js"></script> <input type="hidden" name="animationUrl" id="animationUrl" value="https://liveapi-cached.yext.com/v2/accounts/me/answers/autocomplete"> <input type="hidden" name="animationApiKey" id="animationApiKey" value="c8fbc8ee9174a0e02ebb95e4d3b21c57"> <input type="hidden" name="animationExperienceKey" id="animationExperienceKey" value="consumer-answers"> <input type="hidden" name="animationExperienceVersion" id="animationExperienceVersion" value="PRODUCTION"><input type="hidden" name="animationUrl" value="https://liveapi-cached.yext.com/v2/accounts/me/answers/autocomplete"> <input type="hidden" id="animationBusinessId" name="animationBusinessId" value="3799191"> <input type="hidden" id="animationLocale" name="animationLocale" value="en_GB"> <div class="header-xxl"> <div class="info" data-qa-title-heading> <h1 class="header-xxl-heading">Help and support</h1> </div> <div class="row"> <div class=" col-xs-12 col-sm-12 col-md-12 col-lg-12"> <div class="header-tab-search"> <div class="module-body"> <form action="https://www.o2.co.uk/searchresult" method="Get" accept-charset="utf-8" data-qa-device-search-section> <div class="fieldandsubmitbar"> <div class="search-input-wrapper"> <input id="search" type="search" class="js-yext-query" placeholder="Search help and support" name="query"> </div> <div class="microphone-button-wrapper"> <input class="microphone-icon" aria-label="microphone" type="button" value=""> </div> <div class="search-button-wrapper"> <input class="search-icon" aria-label="search" type="submit" value=""> </div> </div> </form> </div> </div> </div> </div> </div> <script> console.log($('#layoutPageUrl').val()); var pageName = $('#layoutPageUrl').val(); if(pageName === "/help"){ console.log("inside help condition"); // Make API Call to Options var url = $('#animationUrl').val(); url += '?v=20190101'; url += '&api_key=' + $('#animationApiKey').val(); url += '&sessionTrackingEnabled=false'; url += '&experienceKey=' + $('#animationExperienceKey').val();; url += '&input='; url += '&version=' + $('#animationExperienceVersion').val();; url += '&locale=' + $('#animationLocale').val(); console.log("url :::::::::::::::::::::::::::"+url); axios.get(url).then(function(response) { // Get strings from response const strings = response.data.response.results.map(function(r) { return r.value; }); // console.log("strings",strings); // Set up Typed var options = { strings: strings, showCursor: true, cursorChar: "|", typeSpeed: 45, backSpeed: 20, smartBackspace: true, loop: true, startDelay: 500, backDelay: 2000, attr: "placeholder", }; var typed = new Typed(".js-yext-query", options); }); } </script> <style> /* Header starts here */ .header-xxl { background: linear-gradient(180deg, #23236a 0%, #107ac0 100%); height: 232px; margin-left: -6% !important; width: 112%; border-radius: 0 0 250% 250%/0 0 500px 500px; color: #fff; text-align: center; position: relative; overflow: hidden; } @media screen and (min-width: 575px) { .header-xxl { background: linear-gradient(180deg, #23236a 0%, #107ac0 100%); height: 192px; margin-left: -6% !important; margin-right: -6% !important; width: auto; border-radius: 0 0 250% 250%/0 0 500px 500px; } } @media screen and (min-width: 828px) { .header-xxl { background: linear-gradient(180deg, #23236a 0%, #107ac0 100%); height: 192px; margin-left: -6% !important; width: 112%; border-radius: 0 0 250% 250%/0 0 500px 500px; } } .header-xxl .header-xxl-heading { height: 96px; width: 288px; font-size: 40px; letter-spacing: 0; line-height: 48px; margin: 16px 16px 24px 16px; font-family: Frutiger45Light; display: inline-flex; vertical-align: middle; text-align: center; } @media screen and (min-width: 575px) { .header-xxl .header-xxl-heading { height: 56px; width: auto; } } @media screen and (min-width: 815px) { .header-xxl .header-xxl-heading { height: 56px; width: auto; letter-spacing: 0; line-height: 56px; font-size: 48px; margin: 16px 16px 24px 16px; } } /* Search box */ .header-tab-search { box-sizing: border-box; height: 56px; width: 288px; border: 1px solid #A0A0A0; border-radius: 8px; display: inline-block; position: relative; } @media screen and (min-width: 815px) { .header-tab-search { height: 56px; width: 620px; } } .search-box{ background-color: #fff; color: #032b5a; box-sizing: border-box; height: 56px; width: 620px; font-size: 16px; padding: 16px; border: 1px solid #A0A0A0; border-radius: 8px; } .form-control:focus { outline: 0 !important; border-color: initial; box-shadow: none; } input::-moz-placeholder{ /* Mozilla Firefox 19+ */ color: #000066; font-family: FrutigerLTStd, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; margin: 16px; position: absolute; left: 0.3em; top: 50%; transform: translateY(-50%); } input :-moz-placeholder { /* Mozilla Firefox 4 to 18 */ color: #000066; font-family: FrutigerLTStd, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; margin: 16px; position: absolute; left: 0.3em; top: 50%; transform: translateY(-50%); } input ::-webkit-input-placeholder { /* WebKit browsers */ color: #000066; font-family: FrutigerLTStd, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; margin: 16px; position: absolute; left: 0.3em; top: 50%; transform: translateY(-50%); } input ::placeholder { color: #000066; font-family: FrutigerLTStd, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; margin: 16px; position: absolute; left: 0.3em; top: 50%; transform: translateY(-50%); } .header-tab-search .module-body { width: 100%; float: left; display: block; } .header-tab-search .module-body form label { font-weight: normal; font-size: 18px; letter-spacing: -0.34px; line-height: 26px; text-align: center; margin-bottom: 21.9px; display: block; } .header-tab-search .module-body form .blank { visibility: hidden; } .header-tab-search .module-body form .fieldandsubmitbar { height: auto; overflow: hidden; position: relative; border-radius: 8px; } .header-tab-search .module-body form .fieldandsubmitbar .search-button-wrapper { position: absolute; top: 0; bottom: 0; right: 0px; } .header-tab-search .module-body form .fieldandsubmitbar .microphone-button-wrapper { position: absolute; top: 0; bottom: 0; right: 42px; } .header-tab-search .module-body form input { border: 0; padding: 5px 10px; margin: 0; height: 30px; float: left; box-sizing: content-box; -webkit-box-sizing: content-box; -moz-box-sizing: content-box; } .header-tab-search .module-body form input[type=search] { font-size: 16px; line-height: 24px; height: 60px; padding: 16px; box-sizing: border-box; outline: none; width: 620px; } .header-tab-search .module-body form input[type=submit] { background: transparent url("https://www.o2.co.uk/documents/456036/8431730/searchIcon.png") center no-repeat; background-size: 24px; padding: 0; margin: 16px; height: 32px; width: 32px; } .header-tab-search .module-body form input[type=button] { background: transparent url("./icon/recycle-phone.png") center no-repeat; background-size: 24px; padding: 0; margin: 16px; height: 32px; width: 32px; } .header-tab-search .module-body form input[type="search"]::-webkit-search-decoration, .header-tab-search .module-body form input[type="search"]::-webkit-search-cancel-button, .header-tab-search .module-body form input[type="search"]::-webkit-search-results-button, .header-tab-search .module-body form input[type="search"]::-webkit-search-results-decoration { display: none; } /* Header ends here */ </style> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-lighter" style=""> <div class="container-fluid px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-whpf" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-10820608" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="10813228" data-analytics-asset-title="Browse Help Topics - Help Homepage May 2024" data-analytics-asset-type="web-content">    <style type="text/css"> {# css for mobile starts#} #genericBg-1333448534 [component="Background"] .bg-img { background:url('') center center no-repeat; } {# css for mobile ends#} {# css for tablet starts#} @media screen and (min-width: 575px) { #genericBg-1333448534 [component="Background"] .bg-img { background:url('') center center no-repeat; } } {# css for tablet ends#} {# css for desktop starts#} @media screen and (min-width: 815px) { #genericBg-1333448534 [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 972px) { #genericBg-1333448534 [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 1100px) { #genericBg-1333448534 [component="Background"] .bg-img { background-color:url('') center center no-repeat; } } {# css for desktop ends#} </style> <div class="Background-container light " id="genericBg-1333448534"> <div class="top-spacer hide"></div> <div component="Background" class="background clipped-wrapper " style="background-color: #F8F8F8;"> <div class="top-mask hide"></div> <div class="bg-color backgroundFixer2000" style="background-color: #F8F8F8;padding-top:45px;"> <div class="container"> <div class="row header-content"> <div class="col-xs-12 light"> <h2>Browse Help topics</h2> <p>Find the answers you need from our help and support pages.<br> To get started, choose from one of these topics.</p> </div> </div>   </div> </div> <div class="bottom-mask hide"></div> </div> <div class="bottom-spacer hide"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-bgat" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-7172592" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="7006261" data-analytics-asset-title="H&S Topic Carousel - Jan 2023 topic 72736" data-analytics-asset-type="web-content"> <div component-name="topicCarousel" class=""> <div class="carousel-containerTopic"> <div class="topic-carousel"> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/phones-sims-and-devices" manual_cm_re="topicCarousel_-row_col-_single-_-Phones, sims and devices" title="Phones, sims and devices" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Devices.png/9a592f9e-84d5-2fc2-af5f-510c1c07b4fd?t=1633360879118" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Phones, sims and devices"> Phones, sims and devices </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/pay-monthly" manual_cm_re="topicCarousel_-row_col-_single-_-Pay Monthly" title="Pay Monthly" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Pay+monthly.png/868dfa59-0c01-58ba-edb2-00a87d34df7e?t=1633361044637" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Pay Monthly"> Pay Monthly </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/pay-as-you-go" manual_cm_re="topicCarousel_-row_col-_single-_-Pay As You Go" title="Pay As You Go" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Pay+as+you+go.png/0e291b80-7a76-756b-1f9a-ae22c2c53fb4?t=1633361044902" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Pay As You Go"> Pay As You Go </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/digital-services" manual_cm_re="topicCarousel_-row_col-_single-_-Digital services" title="Digital services" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Digital+services.png/8ecdb82a-f6d6-fb51-2664-ee76eceb817a?t=1633361045129" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Digital services"> Digital services </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/account-and-billing" manual_cm_re="topicCarousel_-row_col-_single-_-Account and billing" title="Account and billing" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Billing.png/3db04723-c624-eaf6-2126-ad0f5215ba48?t=1633361045338" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Account and billing"> Account and billing </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/network-coverage-and-international" manual_cm_re="topicCarousel_-row_col-_single-_-Network coverage and international" title="Network coverage and international" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Coverage.png/30e0877c-9fb0-9b57-4525-16163203db09?t=1633361045561" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Network coverage and international"> Network coverage and international </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/apps" manual_cm_re="topicCarousel_-row_col-_single-_-Apps" title="Apps" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Apps.png/48886d93-2850-e9b1-cc14-3294d85b3aba?t=1633361045796" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Apps"> Apps </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/safety-and-security" manual_cm_re="topicCarousel_-row_col-_single-_-Safety, security and fraud" title="Safety, security and fraud" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Safety+and+security.png/f41cb16f-5f56-c9f4-8f6a-f31d6e1d28ca?t=1633363603157" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Safety, security and fraud"> Safety, security and fraud </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="/help/device-and-sim-support" manual_cm_re="topicCarousel_-row_col-_single-_-Device and sim support" title="Device and sim support" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Devices+%281%29.png/4492cf1c-7138-ac70-fb8e-d8b526b64d6e?t=1633361046017" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Device and sim support"> Device and sim support </p> </div> </div> </a> </div> <div class="module topic-carousel-module dark col-md-3 col-lg-3"> <a class="card" href="https://www.o2.co.uk/help/phones-sims-and-devices/help-with-mobile-broadband" manual_cm_re="topicCarousel_-row_col-_single-_-Help with mobile broadband" title="Help with mobile broadband" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/Mobile+broadband+%281%29.png/563bcc80-22b4-ccaa-4b14-75047df616dc?t=1633361046229" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Help with mobile broadband"> Help with mobile broadband </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="https://www.o2.co.uk/access-for-all" manual_cm_re="topicCarousel_-row_col-_single-_-Access for all (accessibility)" title="Access for all (accessibility)" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/2086124/access%402x+%282%29.png/13cda6b7-8f00-d9f8-ed50-3afcc4f3a1ba?t=1644309849573" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Access for all (accessibility)"> Access for all (accessibility) </p> </div> </div> </a> </div> <div class="module topic-carousel-module light col-md-3 col-lg-3"> <a class="card" href="https://www.o2.co.uk/help/virgin-mobile-to-o2" manual_cm_re="topicCarousel_-row_col-_single-_-Virgin Mobile to O2" title="Virgin Mobile to O2" target=""> <div class="outertopic"> <div class="innertopic-image"> <img src="/documents/1106106/7172450/virgin-mobile-icon.png/2ae62d16-cae4-1b33-d96a-8c337303a609?t=1674485117324" alt="Blue icon of a tablet and a phone"> </div> <div class="innertopic-content"> <p class="innertopic-content-text" title="Virgin Mobile to O2"> Virgin Mobile to O2 </p> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-fvoe" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-10164207" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="9304095" data-analytics-asset-title="HELP most-popular-articles-content" data-analytics-asset-type="web-content"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 most-popular-article"> <h3 class="most-popular-article-heading">Most popular articles</h3> <div class="link-layout"> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill" rel="noopener noreferrer">Understanding your bill</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim" rel="noopener noreferrer">How do I activate my sim?</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number" rel="noopener noreferrer">Joining O2</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/phones-sims-and-devices" rel="noopener noreferrer">Device help</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/account-and-billing/spend-cap" rel="noopener noreferrer">What is a Spend Cap?</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad" rel="noopener noreferrer">Using your phone abroad</a></p></span> </div> </div> </div> <style> /* Popular Articles */ .most-popular-article { height: auto; background: #fff; margin-top: 32px; } .most-popular-article .most-popular-article-heading { color: #000066; font-family: Frutiger45Light; font-size: 24px; letter-spacing: 0; line-height: 32px; padding-top: 32px; padding-left: 16.5px; text-align: left; } @media screen and (min-width: 815px) { .most-popular-article .most-popular-article-heading { color: #000066; font-family: Frutiger45Light; font-size: 32px; letter-spacing: 0; line-height: 40px; padding-top: 25px; text-align: center; } } .most-popular-article .link-layout { margin: 24px; } @media screen and (min-width: 815px) { .most-popular-article .link-layout { width: 608px; margin: 24px auto auto auto; text-align: justify; } } .most-popular-article .icon { padding: 2px 0px 3px 24px; background-image: url("/o/o2-theme/images/headerSearch-4xl/rightArrow.png"); background-repeat: no-repeat; background-size: 12.85px; display: inline-block; vertical-align: bottom; margin-bottom: 24px; } .most-popular-article .link-copy { color: #0073A8; width: 276px; height: 24px; font-family: Frutiger55, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; text-align: justify; display:inline-block; } .most-popular-article .link-copy a{ color: #0073A8; text-decoration:none; font-family:Frutiger65Bold; font-size:16px; } </style> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-wpxw" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-10457978" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div class="journal-content-article " data-analytics-asset-id="10456393" data-analytics-asset-title="HELP useful-links-content" data-analytics-asset-type="web-content"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 most-popular-article"> <h3 class="most-popular-article-heading">Useful links</h3> <div class="link-layout"> <div class="icon"> <span class=" link-copy"> <p><a href="https://accounts.o2.co.uk/signin" rel="noopener noreferrer">My O2</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/access-for-all" rel="noopener noreferrer">Accessibility</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/international/using-your-phone-abroad" rel="noopener noreferrer">Travel destination checker</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/shop" rel="noopener noreferrer">Shop</a></p></span> </div> <div class="icon"> <span class=" link-copy"> <p><a href="https://www.o2.co.uk/coveragechecker" rel="noopener noreferrer">Network Coverage checker</a></p></span> </div> </div> </div> <style> /* Popular Articles */ .most-popular-article { height: auto; background: #fff; margin-top: 32px; } .most-popular-article .most-popular-article-heading { color: #000066; font-family: Frutiger45Light; font-size: 24px; letter-spacing: 0; line-height: 32px; padding-top: 32px; padding-left: 16.5px; text-align: left; } @media screen and (min-width: 815px) { .most-popular-article .most-popular-article-heading { color: #000066; font-family: Frutiger45Light; font-size: 32px; letter-spacing: 0; line-height: 40px; padding-top: 25px; text-align: center; } } .most-popular-article .link-layout { margin: 24px; } @media screen and (min-width: 815px) { .most-popular-article .link-layout { width: 608px; margin: 24px auto auto auto; text-align: justify; } } .most-popular-article .icon { padding: 2px 0px 3px 24px; background-image: url("/o/o2-theme/images/headerSearch-4xl/rightArrow.png"); background-repeat: no-repeat; background-size: 12.85px; display: inline-block; vertical-align: bottom; margin-bottom: 24px; } .most-popular-article .link-copy { color: #0073A8; width: 276px; height: 24px; font-family: Frutiger55, sans-serif; font-size: 16px; letter-spacing: 0; line-height: 24px; text-align: justify; display:inline-block; } .most-popular-article .link-copy a{ color: #0073A8; text-decoration:none; font-family:Frutiger65Bold; font-size:16px; } </style> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section class="bg-lighter" style=""> <div class="container px-3 py-3"> <div class="row "> <div class="col-md-12"> <div id="fragment-0-kkax" > <div class="portlet-boundary portlet-boundary_com_liferay_journal_content_web_portlet_JournalContentPortlet_ portlet-static portlet-static-end portlet-journal-content " id="p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_qPO9SxwaMkab_"> <span id="p_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_qPO9SxwaMkab"></span> <section class="portlet mb-0 top-content" id="portlet_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_qPO9SxwaMkab"> <div class="portlet-content"> <div class="autofit-float autofit-row portlet-header"> <div class="autofit-col autofit-col-end"> <div class="autofit-section"> <div class="visible-interaction"> </div> </div> </div> </div> <div class=" portlet-content-container"> <div class="portlet-body"> <div class="" data-fragments-editor-item-id="172001-10719167" data-fragments-editor-item-type="fragments-editor-mapped-item"> <div 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background:url('') center center no-repeat; } } @media screen and (min-width: 972px) { #genericBg-1860195241 [component="Background"] .bg-img { background:url('') center center no-repeat; } } @media screen and (min-width: 1100px) { #genericBg-1860195241 [component="Background"] .bg-img { background-color:url('') center center no-repeat; } } {# css for desktop ends#} </style> <div class="Background-container light " id="genericBg-1860195241"> <div class="top-spacer hide"></div> <div component="Background" class="background clipped-wrapper " style="background-color: #F3F3F3;"> <div class="top-mask hide"></div> <div class="bg-color backgroundFixer2000" style="background-color: #F8F8F8;padding-top:20px;padding-bottom:20px; "> <div class="container"> <div class=" header-content row"> <div class="col-xs-12 light"> <h2>Other ways to get help</h2> </div> </div> <div> </div>  <section class="caseStudiesWrapper Small " component="caseStudiesComponent"> <div class="row"> <div class="col-sm-6 pad 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href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go">Pay As You Go Sim</a> </dd> <dd class=""> <a manual_cm_re="Footerlink-_-Virgin Media O2 Joint Venture-_-na" href="https://www.virginmediao2.co.uk/">Virgin Media O2 Joint Venture</a> </dd> </div> </div></div></div><div class="o2-footer-secondary"><div class="in-liner menu-social col-xs-6 col-sm-offset-0 col-sm-5 col-md-offset-1 col-md-8 col-lg-offset-1 col-lg-11"> <div class="menu-list menu-social-item"> <div class="region region-footer-social"> <nav role="navigation" aria-labelledby="block-personalsocialfootermenu-menu" id="block-personalsocialfootermenu" class="contextual-region" data-block-plugin-id="menu_block:personal-social-footer-menu"> <h2 class="visually-hidden" id="block-personalsocialfootermenu-menu">Personal Social Footer Menu</h2> <div data-contextual-id="block:block=personalsocialfootermenu:langcode=en|menu:menu=personal-social-footer-menu:langcode=en" 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data-contextual-id="block:block=personallegalmenu:langcode=en|menu:menu=personal-legal-menu:langcode=en" data-contextual-token="7_RUW_B1WbzFo6sm2CUzY1SJn59o9WTYPoYR940Ru_4"></div> <ul class="secondary-footerlink"> <li> <a manual_cm_re="Footerlink-_-Accessibility-_-na" href="https://www.o2.co.uk/access-for-all">Accessibility</a> <span class="menu-pipe">|</span> </li> <li> <a manual_cm_re="Footerlink-_-Terms & Conditions-_-na" href="https://www.o2.co.uk/termsandconditions">Terms & Conditions</a> <span class="menu-pipe">|</span> </li> <li> <a manual_cm_re="Footerlink-_-Privacy policy-_-na" href="https://www.o2.co.uk/termsandconditions/privacy-policy">Privacy policy</a> <span class="menu-pipe">|</span> </li> <li> <a manual_cm_re="Footerlink-_-Cookie policy-_-na" href="https://www.o2.co.uk/cookie-policy">Cookie policy</a> <span class="menu-pipe">|</span> </li> <li> <a manual_cm_re="Footerlink-_-Modern Slavery Statement-_-na" href="https://www.o2.co.uk/abouto2/corporate-statements">Modern Slavery Statement</a> </li> </ul> </nav> </div> </div> </div><div class="in-liner menu-copyright col-xs-6 col-sm-offset-0 col-sm-4 col-md-offset-1 col-md-10 col-lg-offset-0 col-lg-2"> <div class="menu-list menu-copyright-item"> <div class="region region-footer-copyright"> <section data-quickedit-entity-id="block_content/1" id="block-copyrightblock-2" class="contextual-region block block-block-content block-block-content4f367b99-0ecf-4f95-90ab-f7818e400e56 clearfix" data-block-plugin-id="block_content:4f367b99-0ecf-4f95-90ab-f7818e400e56"> <div data-contextual-id="block:block=copyrightblock_2:langcode=en|block_content:block_content=1:changed=1705298884&langcode=en" data-contextual-token="A0kUx4LPvUSewdpqWzHucUswvHUHG3JlVjQFrM1_2RE"></div> <div class="telefonica-links"> <p>© 2024 Telefónica UK Limited</p> </div> </section> </div> </div> </div><div class="in-liner menu-copyright-logo col-lg-2 footer-hidden desktop-show"> <div class="menu-list menu-copyright-logo-item"> <div class="region 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'\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_o2footerpersonalcontentinstance\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P', refreshURL: '\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_BhKi5D8wFI0P\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC', refreshURL: '\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_PhLQNIisghJC\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_c5tjGTJz7FZF', refreshURL: 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'\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_qPO9SxwaMkab\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_3QNmB4RPj5LU'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_3QNmB4RPj5LU_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_3QNmB4RPj5LU', refreshURL: 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'\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_trmdo5v6914X\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Portlet.register('com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM'); Liferay.Portlet.onLoad( { canEditTitle: false, columnPos: 0, isStatic: 'end', namespacedId: 'p_p_id_com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM_', portletId: 'com_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM', refreshURL: '\x2fc\x2fportal\x2frender_portlet\x3fp_l_id\x3d9697\x26p_p_id\x3dcom_liferay_journal_content_web_portlet_JournalContentPortlet_INSTANCE_XGAITcRE3WeM\x26p_p_lifecycle\x3d0\x26p_t_lifecycle\x3d0\x26p_p_state\x3dnormal\x26p_p_mode\x3dview\x26p_p_col_id\x3dnull\x26p_p_col_pos\x3dnull\x26p_p_col_count\x3dnull\x26p_p_static\x3d1\x26p_p_isolated\x3d1\x26currentURL\x3d\x252Fweb\x252Fo2static\x252Fhelp', refreshURLData: {} } ); Liferay.Loader.require('metal-dom/src/all/dom', function(metalDomSrcAllDom) { (function(){ var dom = metalDomSrcAllDom; (function() {var $ = AUI.$;var _ = AUI._; var focusInPortletHandler = dom.delegate( document, 'focusin', '.portlet', function(event) { dom.addClasses(dom.closest(event.delegateTarget, '.portlet'), 'open'); } ); var focusOutPortletHandler = dom.delegate( document, 'focusout', '.portlet', function(event) { dom.removeClasses(dom.closest(event.delegateTarget, '.portlet'), 'open'); } ); })();})(); });AUI().use('liferay-menu', 'liferay-notice', 'aui-base', 'liferay-session', 'liferay-poller', function(A) {(function() {var $ = AUI.$;var _ = AUI._; if (A.UA.mobile) { Liferay.Util.addInputCancel(); } })();(function() {var $ = AUI.$;var _ = AUI._; new Liferay.Menu(); var liferayNotices = Liferay.Data.notices; for (var i = 1; i < liferayNotices.length; i++) { new Liferay.Notice(liferayNotices[i]); } })();(function() {var $ = AUI.$;var _ = AUI._; Liferay.Session = new Liferay.SessionBase( { autoExtend: true, redirectOnExpire: false, redirectUrl: 'https\x3a\x2f\x2fwww\x2eo2\x2eco\x2euk\x2fweb\x2fguest', sessionLength: 900, sessionTimeoutOffset: 70, warningLength: 0 } ); })();}); // ]]> </script> <link data-senna-track="temporary" href="/o/segments-experiment-web/css/main.css?browserId=firefox&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778262000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/portal-search-web/css/main.css?browserId=firefox&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663777956000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/product-navigation-product-menu-web/css/main.css?browserId=firefox&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778092000" rel="stylesheet" type="text/css" /> <link data-senna-track="temporary" href="/o/staging-bar-web/css/main.css?browserId=firefox&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778034000" rel="stylesheet" type="text/css" /> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging.js?browserId=firefox&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging_branch.js?browserId=firefox&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <script data-senna-track="permanent" src="/o/staging-bar-web/js/staging_version.js?browserId=firefox&minifierType=js&languageId=en_GB&t=1663778034000" type="text/javascript"></script> <link data-senna-track="temporary" href="/o/com.liferay.product.navigation.user.personal.bar.web/css/main.css?browserId=firefox&themeId=o2theme_WAR_o2theme&minifierType=css&languageId=en_GB&t=1663778092000" rel="stylesheet" type="text/css" /> <script src="https://www.o2.co.uk/o/o2-theme/js/main.js?browserId=firefox&minifierType=js&languageId=en_GB&t=1731526648000" type="text/javascript"></script> <script type="text/javascript"> // <![CDATA[ AUI().use( 'aui-base', function(A) { var frameElement = window.frameElement; if (frameElement && frameElement.getAttribute('id') === 'simulationDeviceIframe') { A.getBody().addClass('lfr-has-simulation-panel'); } } ); // ]]> </script><script type="text/javascript"> // <![CDATA[ Liferay.Loader.require('frontend-js-tooltip-support-web@2.0.5/index', function(frontendJsTooltipSupportWeb205Index) { (function(){ var TooltipSupport = frontendJsTooltipSupportWeb205Index; (function() { try { TooltipSupport.default() } catch (err) { console.error(err); } })();})(); }); // ]]> </script> </body> </html>

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