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Be sure to enter the account holder’s last name. <br/> <span class="header">Who do I contact if I have a question about my bill?</span> Patient Gateway Technical Support does not have access to billing information and cannot assist with billing questions. If you have billing related questions, please call the phone number on your billing statement. </span> </div> <div> <span class="header">What is a visit account?</span> <span>A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. You may have multiple visit accounts, each with their own balance.</span> </div> <div id="divCSPhone" class="guestPaySidebarHeader hidden"> <span class="header">Need help?</span> <span id="csPhoneNumber"></span> </div> <div id="divMyChartSignInPromptSidebar" class="hidden"> <span class="header">Sign in to Mass General Brigham Patient Gateway</span> <span>Want to use a saved credit card or bank account? Log in to your Mass General Brigham Patient Gateway account!</span> <form action="/MyChart-PRD/Billing/GuestPay/Verify" autocomplete="off" method="post"><input name="__RequestVerificationToken" type="hidden" value="itL23nEbAvjHBEnJi2esNJRrO3qFeq8vIo3GN8Zn3yQzPkJeb5pCfgKrkHKQ23k5XWSSSDJ-TfnZpctl2qE5NJupsbY1" /><input id="SignInSidebar-id" name="guarantorID" type="hidden" value="" /><input id="SignInSidebar-context" name="context" type="hidden" value="" /><input id="SignInSidebar-relay" name="relaystate" type="hidden" value="" /> <div><input class="button autowidth" type="submit" title="Leave this page and sign in to your Mass General Brigham Patient Gateway account before paying." value="Sign in" /></div> </form> </div> <div id="divMyChartSignUpPromptSidebar" class="hidden"> <span class="header">Sign up for Mass General Brigham Patient Gateway</span> <span>Want to save your credit card or bank account for next time? You can also learn more about your bill, sign up for a payment plan, and review your payment history. 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