{"title":"Social Business Models: When Profits and Impacts Are Not at Odds","authors":"Elisa Pautasso, Matteo Castagno, Michele Osella","volume":107,"journal":"International Journal of Industrial and Systems Engineering","pagesStart":3756,"pagesEnd":3765,"ISSN":"1307-6892","URL":"https:\/\/publications.waset.org\/pdf\/10002710","abstract":"In the last decade the emergence of new social needs\r\nas an effect of the economic crisis has stimulated the flourishing of\r\nbusiness endeavours characterised by explicit social goals. Social\r\nstart-ups, social enterprises or Corporate Social Responsibility\r\noperations carried out by traditional companies are quintessential\r\nexamples in this regard. This paper analyses these kinds of initiatives\r\nin order to discover the main characteristics of social business models\r\nand to provide insights to social entrepreneurs for developing or\r\nimproving their strategies. The research is conducted through the\r\nintegration of literature review and case study analysis and, thanks to\r\nthe recognition of the importance of both profits and social impacts\r\nas the key success factors for a social business model, proposes a\r\nframework for identifying indicators suitable for measuring the social\r\nimpacts generated.","references":"[1] BEPA, \"Social Innovation. A decade of changes,\" European\r\nCommission, 2014.\r\n[2] S. Petitjean and P. Lemoine, \"Social Entrepreneurships - One response\r\nto the crisis,\" Europolitics, p. 15, 10 02 2014.\r\n[3] OECD, \"Growing Unequal?: Income Distribution and Poverty in OECD\r\nCountries.,\" 2009.\r\n[4] European Commission, \"A map of Social Enterprises and their ecosystems\r\nin Europe,\" 2014.\r\n[5] R. L. Martin and S. Osberg, \"Social entrepreneurship: The case for\r\ndefinition.,\" Stanford social innovation review, vol. 5, no. 2, pp. 28-39,\r\n2007.\r\n[6] M. E. Porter and M. R. 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