Apple - Support

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class="support">  <ul id="globalnav"> <li id="gn-apple"><a href="/web/20100105223220/http://www.apple.com/">Apple</a></li> <li id="gn-store"><a href="https://web.archive.org/web/20100105223220/http://store.apple.com/">Store</a></li> <li id="gn-mac"><a href="/web/20100105223220/http://www.apple.com/mac/">Mac</a></li> <li id="gn-ipoditunes"><a href="/web/20100105223220/http://www.apple.com/itunes/">iPod + iTunes</a></li> <li id="gn-iphone"><a href="/web/20100105223220/http://www.apple.com/iphone/">iPhone</a></li> <li id="gn-downloads"><a href="/web/20100105223220/http://www.apple.com/downloads/">Downloads</a></li> <li id="gn-support"><a href="/web/20100105223220/http://www.apple.com/support/">Support</a></li> </ul>  <div id="globalsearch"> <form action="https://web.archive.org/web/20100105223220/http://www.info.apple.com/searchredir.html" method="get" class="search" id="g-search"> <div> <input type="hidden" name="bucket" value="home"/> <input type="hidden" name="activity" 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$('country').update('English'); $('flag').update('<img src="https://web.archive.org/web/20100105223220/http://images.apple.com/support/country/images/intl.png" width="20" height="20">'); $('utilbar-advanced').show(); $('pad-utilbar-advanced').show(); } if ($('locale')) { $('locale').writeAttribute('value', ACWPod.getLocale()); } } } Event.observe(window, 'load', function() { if (typeof(ACKeyword) != 'undefined') $('searchsupport').value = ACKeyword; var urlStr = (location.href).toLowerCase(); ACUtilbar.updateLocale(urlStr); if (ACUtilbar.enabled) { if ( urlStr.charAt(urlStr.length-1) == '/' ) { urlStr = urlStr.slice(0, -1); } urlStr = urlStr.slice(urlStr.indexOf("support")+8); urlStr = urlStr.replace(/\//g,"."); $('src').value = urlStr; } }); </script> <div id="content" class="grid3cola">  <div class="column first sidebar"> <div id="menu" class="box"> <h2>Browse Support</h2> <h3>for Products</h3> <ul> <li><a href="appletv/">Apple TV</a></li> <li><a href="hardware/">Computer + Server</a></li> <li><a href="iphone/">iPhone</a></li> <li><a href="ipod/">iPod + iTunes</a></li> <li><a href="osfamily/">Mac OS</a></li> <li><a href="software/">Software</a></li> </ul> <form action="https://web.archive.org/web/20100105223220/http://www.info.apple.com/redir.html" method="get"> <select name="URL" onchange="jumpTo('parent',this)"> <option value="find/">All products...</option> <option value="airport/">AirPort Extreme & AirPort Express</option> <option value="aperture/">Aperture</option> <option value="displays/">Apple Cinema + Studio Displays</option> <option value="remotedesktop/">Apple Remote Desktop</option> <option value="appletv/">Apple TV</option> <option value="appleworks/">AppleWorks</option> <option value="bluetooth/">Bluetooth</option> <option value="bonjour/">Bonjour</option> <option value="bootcamp/">Boot Camp</option> <option value="cinematools/">Cinema Tools</option> <option value="color/">Color</option> <option value="compressor/">Compressor</option> <option value="dvdstudiopro/">DVD Studio Pro</option> <option value="http://www.info.apple.com/usen/legacy/">Earlier Macintosh Servers</option> <option value="http://www.info.apple.com/usen/legacy/">Earlier Mac models</option> <option value="http://www.info.apple.com/usen/legacy/">Earlier Operating Systems</option> <option value="http://www.info.apple.com/usen/legacy/">Earlier Power Macintosh</option> <option value="http://www.info.apple.com/usen/legacy/">Earlier PowerBooks</option> <option value="emac/">eMac</option> <option value="finalcutexpress/">Final Cut Express</option> <option value="finalcutpro/">Final Cut Pro</option> <option value="finalcutserver/">Final Cut Server</option> <option value="finalcutstudio/">Final Cut Studio</option> <option value="garageband/">GarageBand</option> <option value="ibook/">iBook</option> <option value="ical/">iCal</option> <option value="ichat/">iChat</option> <option value="idvd/">iDVD</option> <option value="ilife/">iLife</option> <option value="imac/g3/">iMac G3 (CRT)</option> <option value="imac/g4/">iMac G4 (Flat-Panel)</option> <option value="imac/g5/">iMac G5 + G5 (iSight)</option> <option value="imovie/">iMovie</option> <option value="imac/intel/">Intel-based iMac</option> <option value="iphone/">iPhone</option> <option value="iphoto/">iPhoto</option> <option value="ipodclassic/">iPod classic</option> <option value="ipod/earlier/">Earlier iPod models</option> <option value="ipodhifi/">iPod Hi-Fi</option> <option value="ipodmini/">iPod mini</option> <option value="ipodnano/">iPod nano (4th & 5th gen)</option> <option value="ipodnano/3rd_generation/">iPod nano (3rd gen)</option> <option value="ipodnano/earlier/">Earlier iPod nano models</option> <option value="ipodshuffle">iPod shuffle</option> <option value="ipodshuffle/earlier">Earlier iPod shuffle models</option> <option value="ipodtouch/">iPod touch</option> <option value="isight/">iSight</option> <option value="isync/">iSync</option> <option value="itunes/"> iTunes</option> <option value="iweb/">iWeb</option> <option value="iwork/">iWork</option> <option value="http://help.apple.com/iworkcom/en/help/">iWork.com</option> <option value="keynote/">Keynote</option> <option value="livetype/">LiveType</option> <option value="logicexpress/">Logic Express</option> <option value="logicpro/">Logic Pro</option> <option value="logicstudio/">Logic Studio</option> <option value="macmini/">Mac mini</option> <option value="macos9/">Mac OS 9</option> <option value="snowleopard/">Mac OS X v10.6 Snow Leopard</option> <option value="snowleopardserver/">Mac OS X Server v10.6 Snow Leopard</option> <option value="macosxleopardserver/">Mac OS X Server v10.5 Leopard</option> <option value="macosxtigerserver/">Mac OS X Server v10.4 Tiger</option> <option value="jaguar">Mac OS X v10.2 and earlier</option> <option value="leopard/">Mac OS X v10.5 Leopard</option> <option value="panther/">Mac OS X v10.3 Panther</option> <option value="tiger/">Mac OS X v10.4 Tiger</option> <option value="macpro/">Mac Pro</option> <option value="macbook/">MacBook</option> <option value="macbookair/">MacBook Air</option> <option value="macbookpro/">MacBook Pro</option> <option value="leopard/mail/">Mail</option> <option value="mainstage/">MainStage</option> <option value="mobileme/">MobileMe</option> <option value="motion/">Motion</option> <option value="nikeplus/">Nike + iPod</option> <option value="numbers/">Numbers</option> <option value="pages/">Pages</option> <option value="powermac/g4/">Power Mac G4</option> <option value="powermac/g4/">Power Mac G4 Cube</option> <option value="powermac/">Power Mac G5</option> <option value="powermac/g3/">Power Macintosh G3</option> <option value="powerbookg3/">PowerBook G3</option> <option value="powerbook/">PowerBook G4</option> <option value="qmaster/">Qmaster</option> <option value="quicktime/">QuickTime Player & QuickTime Pro</option> <option value="itunes/remote/">Remote</option> <option value="safari/">Safari</option> <option value="shake/">Shake</option> <option value="soundtrack/">Soundtrack</option> <option value="soundtrackpro/">Soundtrack Pro</option> <option value="airport/">Time Capsule</option> <option value="waveburner/">WaveBurner</option> <option value="webobjects/">WebObjects</option> <option value="keyboard/">Wireless Keyboard & Mouse</option> <option value="xsan/">Xsan</option> <option value="xserve/">Xserve</option> <option value="xserve/raid/">Xserve RAID</option> </select> </form> <h3>for Services</h3> <ul> <li><a href="photoservices/">Apple Photo Services</a></li> <li><a href="store/">Apple Store</a></li> <li><a href="itunes/store/">iTunes Store</a></li> <li><a href="mobileme/">MobileMe</a></li> </ul> <hr> <div class="padtop15"></div> <div id="talktous"> <h3>Contact Us</h3> <ul> <li><a href="contact/">Technical Support</a></li> <li><a href="https://web.archive.org/web/20100105223220/http://store.apple.com/us/help/">Apple Online Store Help</a></li> <li><a href="/web/20100105223220/http://www.apple.com/retail/storelist">Apple Retail Store</a></li> <li><a href="/web/20100105223220/http://www.apple.com/retail/geniusbar/">Genius Bar Reservations</a></li> </ul> </div> </div> </div> <div class="column">  <div id="featuredsupport"> <div id="featuredinner" class="box"> <h2></h2> <div style="padding:0 15px;"> <h3>Featured Support Topics</h3> <div class="grid3col"> <div class="column first"> <a href="ipod/"><img src="https://web.archive.org/web/20100105223220im_/http://images.apple.com/support/home/images/holiday_ipod_20090909.png" width="175" height="189" alt="iPod + iTunes"></a> <h4>iPod + iTunes</h4> <ul> <li><a href="https://web.archive.org/web/20100105223220/http://support.apple.com/manuals/#ipod">iPod manuals</a></li> <li><a href="https://web.archive.org/web/20100105223220/http://support.apple.com/kb/HT1574">Redeeming iTunes gift cards</a></li> <li><a href="/web/20100105223220/http://www.apple.com/itunes/download/">Download iTunes</a></li> </ul> <a href="ipod/" class="arrowlink">More</a> </div> <div class="column"> <a href="hardware/"><img src="https://web.archive.org/web/20100105223220im_/http://images.apple.com/support/home/images/featured_mac_20091103.png" width="175" height="189" alt="Mac"></a> <h4>Mac</h4> <ul> <li><a href="snowleopard/">Mac OS X v10.6 Snow Leopard</a></li> <li><a href="snowleopard/#installation">Installing Snow Leopard</a></li> <li><a href="mail/">Sending and receiving email</a></li> </ul> <a href="hardware/" class="arrowlink">More</a> </div> <div class="column last"> <a href="iphone/"><img src="https://web.archive.org/web/20100105223220im_/http://images.apple.com/support/home/images/holiday_iphone_20081219.png" width="175" height="189" alt="iPhone"></a> <h4>iPhone</h4> <ul> <li><a href="https://web.archive.org/web/20100105223220/http://manuals.info.apple.com/en_US/iPhone_User_Guide.pdf">iPhone User Guide</a></li> <li><a href="iphone/ipod/">Syncing iPhone</a></li> <li><a href="iphone/basics/">Getting started</a></li> </ul> <a href="iphone/" class="arrowlink">More</a> </div> </div> </div> <div class="clearer"></div> </div> <div class="grid3col bottom"> <div class="column first"> <a href="https://web.archive.org/web/20100105223220/http://support.apple.com/manuals/" class="icon manuals"><span>Manuals</span></a> </div> <div class="column"> <a href="https://web.archive.org/web/20100105223220/http://support.apple.com/specs/" class="icon techspecs"><span>Tech Specs</span></a> </div> <div class="column last"> <a href="https://web.archive.org/web/20100105223220/http://support.apple.com/downloads/" class="icon supportdownloads"><span>Support Downloads</span></a> </div> </div> </div>  </div> <div class="column last sidebar"> <div id="serviceandsupport" class="box"> <h2>Service and Support</h2> <div class="pad10"> <h3>AppleCare</h3> <div class="padtop15"></div> <a href="products/ "><img class="applecare" 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