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href="http://web.archive.org/web/20240524002518/https://communities.jiscinvolve.org/wp/2023/04/28/providing-safe-spaces-for-conversation-and-support-with-mfa/#comments">2 Comments<span class="screen-reader-text"> on Providing safe spaces for conversation and support (with MFA)</span></a> </span> </li> </ul> </div> </div> </header> <figure class="featured-media"> <div class="featured-media-inner section-inner"> <img width="1200" height="675" src="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-1200x675.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Sofa with home cushion" decoding="async" fetchpriority="high" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-1200x675.jpg 1200w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-300x169.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-1024x576.jpg 1024w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-768x432.jpg 768w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-1536x864.jpg 1536w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-2048x1152.jpg 2048w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/sofa-home-pexels-dominika-roseclay-895227-1980x1114.jpg 1980w" sizes="(max-width: 1200px) 100vw, 1200px"/> </div> </figure> <div class="post-inner thin "> <div class="entry-content"> <p>Our trusted communities help members to learn together, provide peer-to-peer support, and empower them to make informed decisions. It’s important that we keep providing a safe space to convene community conversations and for you to share resources. To maintain these community spaces, we have decided to enable multifactor authentication (MFA) for all shared Teams spaces provided by Jisc.</p> <h1>What MFA means for community members</h1> <p>All users of Jisc Teams community spaces will be required to authenticate their account to be able to continue using the spaces.</p> <p>The first time you log into a Jisc hosted Teams site, once MFA has been enabled, you will be prompted to authenticate by either by installing an app onto a mobile phone, adding Jisc as a new account to your existing authenticator app, or via a browser. If you do not have time to do this during that first log-on, you will be able to put it off for up to 14-days</p> <p><img decoding="async" class="alignnone wp-image-151 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/First-notification-existing-user.jpg" alt="Example of a prompt to authenticate message. More information required Your organisation needs more information to keep your account secure Hyperlink: Use a different account Hyperlink: Learn more Button: Next In case of any issues with your sign-in, contact onedesk by phone on 02829 33 1111 (extension 1111)." width="824" height="818" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/First-notification-existing-user.jpg 824w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/First-notification-existing-user-300x298.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/First-notification-existing-user-150x150.jpg 150w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/First-notification-existing-user-768x762.jpg 768w" sizes="(max-width: 824px) 100vw, 824px"/>Once authenticated you should not be asked to authenticate again unless something changes or is flagged with your account.</p> <p>By making this change we can keep providing these important community spaces. Thank you for your help with maintaining a safe space for your community to meet and learn together.</p> <h1>When will this happen</h1> <p>We will begin switching on MFA from May 2023 and hope to have all spaces switched over by June. Each Teams community space will be switched on to a schedule determined with the community facilitator, who will put messages out to the community to let you know when this will happen.</p> <h1>More guidance</h1> <p>The prompts will guide you through the process to authenticate your account. Here is a step-by-step of what this should look like on your primary device, you will also have a secondary device (most likely a mobile phone) with your authentication app or a browser app to provide the authentication. The following example is for if you are using the Microsoft authenticator app on your second device.</p> <p><img decoding="async" class="alignnone wp-image-152 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/Step-1-existing-user.jpg" alt="Screenshot text Keep your account secure Your organization requires you to set up the following methods or proving who you are. Microsoft Authenticator Start by getting the app On your phone, install the Microsoft Authenticator app. [Hyperlink text] Download now After you install the Microsoft Authenticator app on your device, choose "Next". Hyperlink text: I want to use a different authenticator app Button: Next Hyperlink footer text: I want to set up a different method" width="844" height="661" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-1-existing-user.jpg 844w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-1-existing-user-300x235.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-1-existing-user-768x601.jpg 768w" sizes="(max-width: 844px) 100vw, 844px"/></p> <p>You will download the Microsoft Authenticator app and open it on your mobile or other secondary device – you may already be using this for your work access.</p> <p>Note the option ‘I want to set up a different method’ is available for if you do not want to use the Microsoft Authenticator app. This might be because you are used to using a different recommended authenticator or you do not wish to use your mobile phone for this purpose.</p> <p>For a browser based authenticator, we recommend <a href="http://web.archive.org/web/20240524002518/https://authenticator.cc/">https://authenticator.cc/</a> (Quick start guide: <a href="http://web.archive.org/web/20240524002518/https://authenticator.cc/docs/en/quickstart">https://authenticator.cc/docs/en/quickstart</a>)</p> <p><img loading="lazy" decoding="async" class="alignnone wp-image-153 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/Step-2-existing-user.jpg" alt="Screenshot text Keep your account secure Your organization requires you to set up the following methods of proving who you are. Microsoft Authenticator Set up your account If prompted, allow notifications. Then add an account, and select "Work or school" Button: Back Button: Next Hyperlink footer text: I want to set up a different method" width="840" height="560" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-2-existing-user.jpg 840w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-2-existing-user-300x200.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-2-existing-user-768x512.jpg 768w" sizes="(max-width: 840px) 100vw, 840px"/></p> <p><img loading="lazy" decoding="async" class="alignnone wp-image-154 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/Step-3-existing-user-QR-code.jpg" alt="Screenshot text Keep your account secure Your organization requires you to set up the following methods of proving who you are. Microsoft Authenticator Scan the QR code Use the Microsoft Authenticator app to scan the QR code. This will connect the Microsoft Authenticator app with your account. After you scan the QR code, choose "Next". QR code image Button: Can't scan image? Button: Back Button: Next Hyperlink footer text: I want to set up a different method" width="820" height="725" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-3-existing-user-QR-code.jpg 820w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-3-existing-user-QR-code-300x265.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-3-existing-user-QR-code-768x679.jpg 768w" sizes="(max-width: 820px) 100vw, 820px"/></p> <p>Please scan your unique QR code using your mobile phone camera, or the browser plug-in if you have opted for a browser based authentication.</p> <p><img loading="lazy" decoding="async" class="alignnone wp-image-155 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/Step-4-existing-user.jpg" alt="Screenshot text Keep your account secure Your organization requires you to set up the following methods of proving who you are. Microsoft Authenticator Let's try it out Approve the notification we're sending to your app. Button: Back Button: Next Hyperlink footer text: I want to set up a different method" width="835" height="531" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-4-existing-user.jpg 835w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-4-existing-user-300x191.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-4-existing-user-768x488.jpg 768w" sizes="(max-width: 835px) 100vw, 835px"/></p> <p>Approve via the app.</p> <p><img loading="lazy" decoding="async" class="alignnone wp-image-156 size-full" src="http://web.archive.org/web/20240524002518im_/http://communities.jiscinvolve.org/wp/files/2023/04/Step-5-existing-user.jpg" alt="Screenshot text Keep your account secure Your organization requires you to set up the following methods of proving who you are. Success! Great job! You have successfully set up your security info. Choose "Done" to continue signing in. Default sign-in method: Microsoft Authenticator Button: Done" width="829" height="512" srcset="http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-5-existing-user.jpg 829w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-5-existing-user-300x185.jpg 300w, http://web.archive.org/web/20240524002518im_/https://communities.jiscinvolve.org/wp/files/2023/04/Step-5-existing-user-768x474.jpg 768w" sizes="(max-width: 829px) 100vw, 829px"/></p> <p>You’re done and ready to keep using the community space as usual.</p> <h1>Accessing support</h1> <p>We expect this change to happen smoothly. Many of you are likely to already have MFA in place at work, so this will likely just be adding another account to your existing MFA app or other provision. However, if you do have difficulty, support is available by contacting the Jisc OneDesk on 02829 33 1111 or <a href="http://web.archive.org/web/20240524002518/mailto:servicedesk@jisc.ac.uk">servicedesk@jisc.ac.uk</a> (please note that this is not the same support desk as for other Jisc products, and should only be used for access issues into Jisc Teams Community spaces).</p> <hr/> <p><a href="http://web.archive.org/web/20240524002518/https://beta.jisc.ac.uk/get-involved">Get involved with communities</a></p> <p>Photo by Dominika Roseclay via Pexels</p> <div class="ssba-modern-2 ssba ssbp-wrap aligncenter ssbp--theme-1"><div style="text-align:center"><span class="ssba-share-text">Share this...</span><br/><ul class="ssbp-list"><li class="ssbp-li--linkedin"><a data-site="linkedin" class="ssba_linkedin_share ssba_share_link ssbp-linkedin ssbp-btn" href="http://web.archive.org/web/20240524002518/https://www.linkedin.com/shareArticle?title=Providing safe spaces for conversation and support 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class="comments-header section-inner small max-percentage"> <h2 class="comment-reply-title"> 2 replies on “Providing safe spaces for conversation and support (with MFA)” </h2> </div> <div class="comments-inner section-inner thin max-percentage"> <div id="comment-8" class="comment even thread-even depth-1"> <article id="div-comment-8" class="comment-body"> <footer class="comment-meta"> <div class="comment-author vcard"> <img alt="" src="http://web.archive.org/web/20240524002518im_/https://secure.gravatar.com/avatar/00d3a35178eeaf8e00c4a90ac92bcdc1?s=120&d=mm&r=g" class="avatar avatar-120 photo" height="120" width="120" loading="lazy"/><span class="fn">Marie Fagbemy</span><span class="screen-reader-text says">says:</span> </div> <div class="comment-metadata"> <a href="http://web.archive.org/web/20240524002518/https://communities.jiscinvolve.org/wp/2023/04/28/providing-safe-spaces-for-conversation-and-support-with-mfa/#comment-8"><time datetime="2023-07-18T10:12:19+01:00">18 July 2023 at 10:12</time></a> </div> </footer> <div class="comment-content entry-content"> <p>Use Microsoft Authenticator with Microsoft 365 (step by step guide):<br/> <a href="http://web.archive.org/web/20240524002518/https://support.microsoft.com/en-us/topic/use-microsoft-authenticator-with-microsoft-365-1412611f-ad8d-43ab-807c-7965e5155411#ID0EBBH=Step_1" rel="nofollow ugc">https://support.microsoft.com/en-us/topic/use-microsoft-authenticator-with-microsoft-365-1412611f-ad8d-43ab-807c-7965e5155411#ID0EBBH=Step_1</a></p> </div> <footer class="comment-footer-meta"> <span class="comment-reply"><a rel="nofollow" class="do-not-scroll comment-reply-link" href="http://web.archive.org/web/20240524002518/https://communities.jiscinvolve.org/wp/2023/04/28/providing-safe-spaces-for-conversation-and-support-with-mfa/?replytocom=8#respond" data-commentid="8" data-postid="149" data-belowelement="div-comment-8" data-respondelement="respond" data-replyto="Reply to Marie Fagbemy" aria-label="Reply to Marie Fagbemy">Reply</a></span> </footer> </article> </div> <div id="comment-9" class="pingback odd alt thread-odd thread-alt depth-1"> <article id="div-comment-9" class="comment-body"> <footer class="comment-meta"> <div class="comment-author vcard"> <a href="http://web.archive.org/web/20240524002518/https://communities.jiscinvolve.org/wp/2023/05/05/using-microsoft-teams-for-community/" rel="external nofollow" class="url"><span class="fn">Tips for using Microsoft Teams as a community platform – Communities</span><span class="screen-reader-text says">says:</span></a> </div> <div class="comment-metadata"> <a href="http://web.archive.org/web/20240524002518/https://communities.jiscinvolve.org/wp/2023/04/28/providing-safe-spaces-for-conversation-and-support-with-mfa/#comment-9"><time datetime="2023-09-15T10:04:50+01:00">15 September 2023 at 10:04</time></a> </div> </footer> <div class="comment-content entry-content"> <p>[…] More details about how to install MFA […]</p> </div> <footer 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