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position:relative} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:100%;}.box1 { float: left; width:22% !important; min-height:0px; padding-bottom:0px; position:relative; margin-right: 15px !important;}.senior a> img{width:100%;}.senior{height:auto;}#arrow {float: left;padding-top: 6%;position: relative;}#slideInner{float:left;height: auto;position: relative;width: 95%;margin-right: -54px;}}.senior { border: 1px solid #B9C5CE; padding: 5px;}#youngest { padding-bottom: 10px;font-weight: bolder;font-size: 17px;}h3{line-height: 19px; font-size: 13px;text-align: initial;font-weight: bolder;}#sldtext{font-size:14px;}</style> <div id="composition1" class="col-md-12 col-sm-12 col-xs-12" style="display:none;"><input type="hidden" value = 8 id="flag_val"/><div id="youngest"><span class="Georgia16">Editor's Pick </span><span class="Georgia10">(<span id="sldtext">1 - 4</span><span style="font-size:14px;"> of 8</span>) </span></div><div 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style="">Technology's new and critical role in a post-COVID world</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">John Stambelos, CIO, Quinn Emanuel Urquhart & Sullivan, LLP</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/collaboration-is-key-in-the-future-of-the-legal-arena-nid-5134.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/nhweba4450.jpg" alt="Collaboration is Key in The Future of The Legal Arena" title="Collaboration is Key in The Future of The Legal Arena" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/collaboration-is-key-in-the-future-of-the-legal-arena-nid-5134.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Collaboration is Key in The Future of The Legal Arena</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Usama Georges, CIO, San Diego County District Attorney</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/ai-s-slow-growth-in-law-firms-nid-5133.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/ugnvga3450.jpg" alt="AI's Slow Growth in Law Firms" title="AI's Slow Growth in Law Firms" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/ai-s-slow-growth-in-law-firms-nid-5133.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">AI's Slow Growth in Law Firms</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">David Furey, CIO, Katten Muchin Rosenman LLP</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/service-sourcing-the-deconstruction-of-legal-technology-service-delivery-nid-2450.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/w702k231.jpg" alt="Service Sourcing: The Deconstruction of Legal Technology Service Delivery" title="Service Sourcing: The Deconstruction of Legal Technology Service Delivery" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/service-sourcing-the-deconstruction-of-legal-technology-service-delivery-nid-2450.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Service Sourcing: The Deconstruction of Legal Technology Service...</span> 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Novak, Chief Information Officer, Bingham Greenebaum Doll LLP</span> </h3></div> </div> </div><div class="content" style="margin: 0px auto; width: 100%; display: none;" id="content_2"> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/supporting-business-with-the-right-technology-nid-1152.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/badlwsey450.jpg" alt="Supporting Business with the Right Technology" title="Supporting Business with the Right Technology" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/supporting-business-with-the-right-technology-nid-1152.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Supporting Business with the Right Technology</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Andy Jurczyk, CIO, Seyfarth Shaw</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/managing-a-reluctant-user-base-nid-1149.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/bz63tVic-Peterson450.jpg" alt="Managing a Reluctant User Base" title="Managing a Reluctant User Base" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/managing-a-reluctant-user-base-nid-1149.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Managing a Reluctant User Base</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Vic Peterson, CIO, Stinson Leonard Street LLP</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cioviewpoint/career-and-leadership-lessons-nid-1147.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/ib609laur450.jpg" alt="Career and Leadership Lessons" title="Career and Leadership Lessons" border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cioviewpoint/career-and-leadership-lessons-nid-1147.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">Career and Leadership Lessons</span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Laurence A. Liss, CIO, Emeritus</span> </h3></div> </div> <div class="box1" id="huge"> <div class="senior"><a href="https://legal.cioapplications.com/cxoinsights/a-path-to-data-breach-immunity-for-florida-companies--nid-11269.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top"><img src="https://www.cioapplications.com/newstransfer/upload/xhl1aUntitled-12.jpg" alt="A Path to Data Breach Immunity for Florida Companies " title="A Path to Data Breach Immunity for Florida Companies " border="0"></a></div> <div class="senior1"><h3><a href="https://legal.cioapplications.com/cxoinsights/a-path-to-data-breach-immunity-for-florida-companies--nid-11269.html?utm_source=google&utm_campaign=cioapplications_topslider" target="_top" class="Georgia16" style="text-decoration:none;"> <span style="">A Path to Data Breach Immunity for Florida Companies </span> <br> </a> <span class="Verdanabold" style="color:#000;font-size: 12px;font-weight: normal;">Jason Pill, Partner, Phelps Dunbar LLP and Chris Bach, Litigation Associate, Phelps Dunbar LLP</span> </h3></div> </div> </div> </div> <div id="arrow"><a href="javascript:;" class="right_cntrl_top"><img src="/images/arrow.png" alt="right" border="0" id="arr2"></a></div></div> <script type="text/javascript">$(document).ready(function () {var flag_val = document.getElementById("flag_val").value;/* alert(flag_val); 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left:-400px; z-index:1;}.thumb > img { width: 100%;}p > strong {margin-bottom: 0px !important;}@media screen and (max-width: 767px){.news-float{ width:300px !important; float:left !important; margin-right:10px !important;}}@media screen and (min-width: 320px){ #desc_part , p ,.text_style{ font-size: 14px !important; }}@media screen and (max-width: 479px){ #riz img{ width:auto !important; }}#desc_part{color: #000;font-size: 13px;line-height: 22px;margin: 0 0 10px !important;text-align: justify;}a:hover{color: #000 !important;} a {color: #000 !important;} #riz{margin-left: 15px !important;} /*@media screen and (min-width: 320px){ #desc_img_right{ width:100% !important; }}*/</style> <input type="hidden" name="nid" id="enid" value="7193"><div class="row"><div class="col-md-12" id="newsdescr">  <div class=""><div id="borderlinestyle" style="margin-top: 0px !important;"><img style="width: 100%;" src="https://www.cioapplications.com/images/line.png"></div><div style="float: left;margin-right: 10px;"> </div><h1 style="font-size: 22px; line-height: 31px; font-weight:600; margin:3px 0;">Legal As An Efficient Business Partner: How Does Technology Fit Into The Answer?</h1> <p> Stéphanie Hamon, Head of Legal Operations Consulting, Norton Rose Fulbright</font></p>  <div id="innovation"><table width="592" border="0" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;"><tbody><tr><td valign="top" align="left" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;display: inline-flex;"> <div id="conference" style="width: 66px;"> <a href="https://twitter.com/share?text=Legal As An Efficient Business Partner:...#cioapplications via @CIOApplications&url=https://legal.cioapplications.com/cxoinsights/legal-as-an-efficient-business-partner-how-does-technology-fit-into-the-answer-nid-7193.html" class="twitter-share-button">Tweet</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div id="conference"> <div id="attend"> <script src="//platform.linkedin.com/in.js" type="text/javascript"> lang: en_US </script> <script type="IN/Share"></script> </div> </div> <div id="conference" style="line-height: 0px;"> <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.async=true; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=488639531237057&version=v2.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk')); </script> <div id="conference"> <div id="attend"> <div class="fb-share-button" data-href="" data-type="button"></div> </div> </div> </div> <div id="conference" style="width: 100px;"> <div id="conference"> <div id="attend"> <div class="g-plusone" data-annotation="none"></div> </div> </div> <script type="text/javascript"> (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/platform.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); </script> </div> </td> </tr></tbody></table> </div>  <div id="borderlinestyle" style="margin-top: -31px !important;margin-bottom: 10px;"><img style="width: 100%;" src="https://www.cioapplications.com/images/line.png"></div></div> <div class="col-md-12" style="padding-left: 0px;padding-right: 0px;"><div class="section" id="desc_part"> <div class="section"><div class="col-lg-5 col-md-5 col-sm-5"><div class="text_style para-space"><div class="news-float"> <img src="https://www.cioapplications.com/company_logos/pim8.12.jpg" alt="content-image" style="margin-right:10px; margin-bottom: 10px;" class="news-img-col news-img-col2" /><p class="head-new" style="font-size: 14px;font-weight: bold; color: #000; border-top: 1px dotted rgb(221, 221, 221); border-bottom: 1px dotted rgb(221, 221, 221); clear:left; line-height: 20px;">Stéphanie Hamon, Head of Legal Operations Consulting, Norton Rose Fulbright</p> </div>It is very easy to fall for a good sales or marketing line. We have all done it. We have bought something we probably didn’t really need. However, when you are purchasing on behalf of a specific team or organisation, careful consideration is needed before you spend a significant portion of your budget on a legal technology solution. As CIOs will know, mistakes can be costly and you will have to live with them for many years to come. </p><p>A General Counsel’s (GC’s) focus is primarily on managing risk. Today, GCs are also being asked to manage their departments like a business, set KPIs, and deliver more value. This requires them to step into new domains, normally inhabited by IT, to deliver and implement sophisticated business delivery programs and legal technology solutions. Herein lies the problem. The legal expert who understands the legal intricacies and what their department needs to deliver and the IT expert whose focus is on security, integration, and data protection, with little to no overlap between the two experts in their day-to-day work. </p><p>By working together with legal and IT departments, Legal Operations can bridge the gap and help both sides to find the right solution to streamline operations for in-house legal teams. Legal Operations practitioners, whether as part of the legal function or consultants, have both the expertise and skillset to support GCs and CIOs as you navigate through such a process.</p><p>Legal technology alone is never the solution. You first need to take a step back and consider the root and the scope of the problem you are trying to solve. A Legal Operations practitioner will be able to work with you and your team to assess whether the problem you are trying to solve is indeed the problem which requires a remedy. Once agreed, they can map out a possible solution, including detailing any process around the identified problem and considering how this fits into the business ecosystem, as well as the legal department’s strategy and objectives. Buying tech without fully considering the problem could well create more issues instead of solving them. It is critical before embarking on any legal tech project to ensure it will be accretive to delivering your strategy. <br /> </div></div><div class="col-lg-7 col-md-7 col-sm-7"><div class="text_style">Adopting a Legal Operations approach can help. By understanding your company’s strategy and long term goals, Legal Operations professionals or Consultants are able to articulate the requirements and identify which legal technology is required to support the organization’s unique objectives and drive both your legal department and your organization forward. This approach can also help Legal to manage the resulting demand for the delivery of legal services. The rise of Legal Operations illustrates the need for an “intermediary” providing some “translation services.” </p><p>The Maturity Roadmap (above) outlines the various components a legal department needs to consider to deliver your company’s strategy. Most legal departments will be at different levels of maturity – excelling in some areas, but perhaps not others. First, you need to identify where your legal department is currently, but more importantly, where you want to get to. An important foundation step is to develop a tailored roadmap to do this.<br /> <img src="https://www.cioapplications.com/graph_image/iiw55in.jpg" style=margin:right=5px;float:left;margin-right:10px;><br /> Once the legal department has (i) scoped and mapped out the underlying problem(s) and (ii) ensured it would add value to the delivery of their strategy, they can then start identifying solutions and consider whether it will maximize the effectiveness of the investment. Getting the basics right enables you to reap the rewards technology-enabled solutions can bring. </p><p>Scoping requirements will require a detailed analysis. The insight should be based on hard data – don’t fall prey to the ‘he who shouts loudest’ person in the organization. The whole process can be mapped out in granular detail, highlighting the benefits with each step. </p><p>Technology can accelerate the solution. As you can see in the Maturity Roadmap, technology is part of the foundation. Indeed the benefits it can bring are many and include accessing and capturing data in a structured way to provide you with new insights that you can use for reporting to the wider business, as well as efficiency gains and streamlining internal operations. </p><p>Some of the failures I have seen stem from a piecemeal approach to technology, which results in budget overspend, and sub-optimal tools which require more effort to encourage adoption. Other failures result from a selection of technology that cannot be integrated internally, let alone with your external legal partners. Finally, there would be much to say about change management and tech adoption by lawyers! </p><p>The GC needs to make sure they know where they want to get to. Be wary when navigating the legal tech landscape – it is a crowded space. The recent pandemic may add even more complexities, as some tech providers will come back stronger while others may not survive at all. Once you have your roadmap, do your research on providers and seek advice from your network or a tech-agnostic consultant. CIOs can facilitate discussions with third-party providers to guide the GC in the right direction by providing advice on the policies, standards, and controls legal technology needs to adhere to in order to be on-boarded.<br /> </div></div> </div> </div> </div></div> <style>#riz { float: left; margin-right: 30px; margin-top: 8px; }#riz h3 { display: inline-block; position: relative; padding: 0 14px; margin: 0; height: 27px; font-size: 11px; font-weight: normal; letter-spacing: 0.2px; line-height: 26px; text-transform: uppercase; background-color: #43A3D6; color:#fff; border-radius: 0px; margin: 2px 0 7px 8px;}</style> <section class="tag"> <div id="riz"> <img src="/images/tag_img_30_30.png" alt="tag" style="float:left;"/> <a href="https://www.cioapplications.com/legal-technology/"><h3 class="title">Legal Technology</h3></a> <a href="https://www.cioapplications.com/change-management/"><h3 class="title">Change Management</h3></a> </div></section> </div> <script 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