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Performance appraisal - Wikipedia
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class="vector-toc-list"> <li id="toc-Use_of_Performance_Appraisal_Results" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Use_of_Performance_Appraisal_Results"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.1</span> <span>Use of Performance Appraisal Results</span> </div> </a> <ul id="toc-Use_of_Performance_Appraisal_Results-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Potential_benefits" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Potential_benefits"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.2</span> <span>Potential benefits</span> </div> </a> <ul id="toc-Potential_benefits-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Potential_complications" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Potential_complications"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.3</span> <span>Potential complications</span> </div> </a> <ul id="toc-Potential_complications-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Improvements" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Improvements"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.4</span> <span>Improvements</span> </div> </a> <ul id="toc-Improvements-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Effectiveness" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Effectiveness"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.5</span> <span>Effectiveness</span> </div> </a> <ul id="toc-Effectiveness-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Seniority_and_Labor_Contracts" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Seniority_and_Labor_Contracts"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6</span> <span>Seniority and Labor Contracts</span> </div> </a> <ul id="toc-Seniority_and_Labor_Contracts-sublist" class="vector-toc-list"> <li id="toc-The_Last-In,_First-Out_(LIFO)_Rule" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#The_Last-In,_First-Out_(LIFO)_Rule"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6.1</span> <span>The Last-In, First-Out (LIFO) Rule</span> </div> </a> <ul id="toc-The_Last-In,_First-Out_(LIFO)_Rule-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Seniority's_Impact_on_Wages_and_Promotions" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Seniority's_Impact_on_Wages_and_Promotions"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6.2</span> <span>Seniority's Impact on Wages and Promotions</span> </div> </a> <ul id="toc-Seniority's_Impact_on_Wages_and_Promotions-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Balancing_Seniority_and_Performance" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Balancing_Seniority_and_Performance"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6.3</span> <span>Balancing Seniority and Performance</span> </div> </a> <ul id="toc-Balancing_Seniority_and_Performance-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Recent_Trends_and_Debates" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Recent_Trends_and_Debates"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6.4</span> <span>Recent Trends and Debates</span> </div> </a> <ul id="toc-Recent_Trends_and_Debates-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Finding_the_Balance_in_Seniority_Systems" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Finding_the_Balance_in_Seniority_Systems"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6.5</span> <span>Finding the Balance in Seniority Systems</span> </div> </a> <ul id="toc-Finding_the_Balance_in_Seniority_Systems-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Resistance_from_managers" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Resistance_from_managers"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.7</span> <span>Resistance from managers</span> </div> </a> <ul id="toc-Resistance_from_managers-sublist" class="vector-toc-list"> <li id="toc-Inflated_Ratings" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Inflated_Ratings"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.7.1</span> <span>Inflated Ratings</span> </div> </a> <ul id="toc-Inflated_Ratings-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> </ul> </li> <li id="toc-Conducting" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Conducting"> <div class="vector-toc-text"> <span class="vector-toc-numb">2</span> <span>Conducting</span> </div> </a> <ul id="toc-Conducting-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Frequency_of_PAs" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Frequency_of_PAs"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Frequency of PAs</span> </div> </a> <ul id="toc-Frequency_of_PAs-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Methods_of_collecting_data" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Methods_of_collecting_data"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>Methods of collecting data</span> </div> </a> <button aria-controls="toc-Methods_of_collecting_data-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Methods of collecting data subsection</span> </button> <ul id="toc-Methods_of_collecting_data-sublist" class="vector-toc-list"> <li id="toc-Objective_production" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Objective_production"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.1</span> <span>Objective production</span> </div> </a> <ul id="toc-Objective_production-sublist" class="vector-toc-list"> <li id="toc-Happy-productive_worker_hypothesis" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Happy-productive_worker_hypothesis"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.1.1</span> <span>Happy-productive worker hypothesis</span> </div> </a> <ul id="toc-Happy-productive_worker_hypothesis-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Personnel" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Personnel"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.2</span> <span>Personnel</span> </div> </a> <ul id="toc-Personnel-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Judgmental_evaluation" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Judgmental_evaluation"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.3</span> <span>Judgmental evaluation</span> </div> </a> <ul id="toc-Judgmental_evaluation-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Peer_and_self_assessments" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Peer_and_self_assessments"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.4</span> <span>Peer and self assessments</span> </div> </a> <ul id="toc-Peer_and_self_assessments-sublist" class="vector-toc-list"> <li id="toc-Self_Assessment" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Self_Assessment"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.4.1</span> <span>Self Assessment</span> </div> </a> <ul id="toc-Self_Assessment-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Peer_assessments" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Peer_assessments"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.4.2</span> <span>Peer assessments</span> </div> </a> <ul id="toc-Peer_assessments-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-360_Degree_Feedback" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#360_Degree_Feedback"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.4.3</span> <span>360 Degree Feedback</span> </div> </a> <ul id="toc-360_Degree_Feedback-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Negotiated_Performance_Appraisal" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Negotiated_Performance_Appraisal"> <div class="vector-toc-text"> <span class="vector-toc-numb">4.4.4</span> <span>Negotiated Performance Appraisal</span> </div> </a> <ul id="toc-Negotiated_Performance_Appraisal-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> </ul> </li> <li id="toc-Principal–agent_framework" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Principal–agent_framework"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> <span>Principal–agent framework</span> </div> </a> <button aria-controls="toc-Principal–agent_framework-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Principal–agent framework subsection</span> </button> <ul id="toc-Principal–agent_framework-sublist" class="vector-toc-list"> <li id="toc-Incentive_conflict_resolutions" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Incentive_conflict_resolutions"> <div class="vector-toc-text"> <span class="vector-toc-numb">5.1</span> <span>Incentive conflict resolutions</span> </div> </a> <ul id="toc-Incentive_conflict_resolutions-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Organizational_citizenship_behavior" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Organizational_citizenship_behavior"> <div class="vector-toc-text"> <span class="vector-toc-numb">6</span> <span>Organizational citizenship behavior</span> </div> </a> <ul id="toc-Organizational_citizenship_behavior-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Interviews" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Interviews"> <div class="vector-toc-text"> <span class="vector-toc-numb">7</span> <span>Interviews</span> </div> </a> <ul id="toc-Interviews-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Employee_reactions" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Employee_reactions"> <div class="vector-toc-text"> <span class="vector-toc-numb">8</span> <span>Employee reactions</span> </div> </a> <button aria-controls="toc-Employee_reactions-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Employee reactions subsection</span> </button> <ul id="toc-Employee_reactions-sublist" class="vector-toc-list"> <li id="toc-Hidden_cost_of_control" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Hidden_cost_of_control"> <div class="vector-toc-text"> <span class="vector-toc-numb">8.1</span> <span>Hidden cost of control</span> </div> </a> <ul id="toc-Hidden_cost_of_control-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Legal_implications" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Legal_implications"> <div class="vector-toc-text"> <span class="vector-toc-numb">9</span> <span>Legal implications</span> </div> </a> <ul id="toc-Legal_implications-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Cross-cultural_implications" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Cross-cultural_implications"> <div class="vector-toc-text"> <span class="vector-toc-numb">10</span> <span>Cross-cultural implications</span> </div> </a> <ul id="toc-Cross-cultural_implications-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Developments_in_information_technology" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Developments_in_information_technology"> <div class="vector-toc-text"> <span class="vector-toc-numb">11</span> <span>Developments in information technology</span> </div> </a> <ul id="toc-Developments_in_information_technology-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Rater_errors" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Rater_errors"> <div class="vector-toc-text"> <span class="vector-toc-numb">12</span> <span>Rater errors</span> </div> </a> <ul id="toc-Rater_errors-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#See_also"> <div class="vector-toc-text"> <span class="vector-toc-numb">13</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Notes" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Notes"> <div class="vector-toc-text"> <span class="vector-toc-numb">14</span> <span>Notes</span> </div> </a> <ul id="toc-Notes-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span class="vector-toc-numb">15</span> <span>References</span> </div> </a> <ul id="toc-References-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Sources" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#Sources"> <div class="vector-toc-text"> <span class="vector-toc-numb">16</span> <span>Sources</span> </div> </a> <ul id="toc-Sources-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-External_links" class="vector-toc-list-item vector-toc-level-1"> <a class="vector-toc-link" href="#External_links"> <div class="vector-toc-text"> <span class="vector-toc-numb">17</span> <span>External links</span> </div> </a> <ul id="toc-External_links-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header vector-page-titlebar"> <nav aria-label="Contents" class="vector-toc-landmark"> <div id="vector-page-titlebar-toc" class="vector-dropdown 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Available in 23 languages" > <label id="p-lang-btn-label" for="p-lang-btn-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--action-progressive mw-portlet-lang-heading-23" aria-hidden="true" ><span class="vector-icon mw-ui-icon-language-progressive mw-ui-icon-wikimedia-language-progressive"></span> <span class="vector-dropdown-label-text">23 languages</span> </label> <div class="vector-dropdown-content"> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li class="interlanguage-link interwiki-ar mw-list-item"><a href="https://ar.wikipedia.org/wiki/%D8%AA%D9%82%D9%8A%D9%8A%D9%85_%D8%A3%D8%AF%D8%A7%D8%A1" title="تقييم أداء – Arabic" lang="ar" hreflang="ar" data-title="تقييم أداء" data-language-autonym="العربية" data-language-local-name="Arabic" class="interlanguage-link-target"><span>العربية</span></a></li><li class="interlanguage-link interwiki-da mw-list-item"><a href="https://da.wikipedia.org/wiki/Udviklingssamtale" title="Udviklingssamtale – Danish" lang="da" hreflang="da" data-title="Udviklingssamtale" data-language-autonym="Dansk" data-language-local-name="Danish" class="interlanguage-link-target"><span>Dansk</span></a></li><li class="interlanguage-link interwiki-de mw-list-item"><a href="https://de.wikipedia.org/wiki/Mitarbeiterbewertung" title="Mitarbeiterbewertung – German" lang="de" hreflang="de" data-title="Mitarbeiterbewertung" data-language-autonym="Deutsch" data-language-local-name="German" class="interlanguage-link-target"><span>Deutsch</span></a></li><li class="interlanguage-link interwiki-es mw-list-item"><a href="https://es.wikipedia.org/wiki/Evaluaci%C3%B3n_del_desempe%C3%B1o" title="Evaluación del desempeño – Spanish" lang="es" hreflang="es" data-title="Evaluación del desempeño" data-language-autonym="Español" data-language-local-name="Spanish" class="interlanguage-link-target"><span>Español</span></a></li><li class="interlanguage-link interwiki-fr mw-list-item"><a href="https://fr.wikipedia.org/wiki/Entretien_d%27%C3%A9valuation" title="Entretien d'évaluation – French" lang="fr" hreflang="fr" data-title="Entretien d'évaluation" data-language-autonym="Français" data-language-local-name="French" class="interlanguage-link-target"><span>Français</span></a></li><li class="interlanguage-link interwiki-ko mw-list-item"><a href="https://ko.wikipedia.org/wiki/%EC%9D%B8%EC%82%AC%EA%B3%A0%EA%B3%BC" title="인사고과 – Korean" lang="ko" hreflang="ko" data-title="인사고과" data-language-autonym="한국어" data-language-local-name="Korean" class="interlanguage-link-target"><span>한국어</span></a></li><li class="interlanguage-link interwiki-hi mw-list-item"><a href="https://hi.wikipedia.org/wiki/%E0%A4%A8%E0%A4%BF%E0%A4%B7%E0%A5%8D%E0%A4%AA%E0%A4%BE%E0%A4%A6%E0%A4%A8-%E0%A4%AE%E0%A5%82%E0%A4%B2%E0%A5%8D%E0%A4%AF%E0%A4%BE%E0%A4%82%E0%A4%95%E0%A4%A8" title="निष्पादन-मूल्यांकन – Hindi" lang="hi" hreflang="hi" data-title="निष्पादन-मूल्यांकन" data-language-autonym="हिन्दी" data-language-local-name="Hindi" class="interlanguage-link-target"><span>हिन्दी</span></a></li><li class="interlanguage-link interwiki-it mw-list-item"><a href="https://it.wikipedia.org/wiki/Valutazione_del_personale" title="Valutazione del personale – Italian" lang="it" hreflang="it" data-title="Valutazione del personale" data-language-autonym="Italiano" data-language-local-name="Italian" class="interlanguage-link-target"><span>Italiano</span></a></li><li class="interlanguage-link interwiki-he mw-list-item"><a href="https://he.wikipedia.org/wiki/%D7%94%D7%A2%D7%A8%D7%9B%D7%AA_%D7%A2%D7%95%D7%91%D7%93%D7%99%D7%9D" title="הערכת עובדים – Hebrew" lang="he" hreflang="he" data-title="הערכת עובדים" data-language-autonym="עברית" data-language-local-name="Hebrew" class="interlanguage-link-target"><span>עברית</span></a></li><li class="interlanguage-link interwiki-nl mw-list-item"><a href="https://nl.wikipedia.org/wiki/Functioneringsgesprek" title="Functioneringsgesprek – Dutch" lang="nl" hreflang="nl" data-title="Functioneringsgesprek" data-language-autonym="Nederlands" data-language-local-name="Dutch" class="interlanguage-link-target"><span>Nederlands</span></a></li><li class="interlanguage-link interwiki-ne mw-list-item"><a href="https://ne.wikipedia.org/wiki/%E0%A4%95%E0%A4%BE%E0%A4%B0%E0%A5%8D%E0%A4%AF%E0%A4%B8%E0%A4%AE%E0%A5%8D%E0%A4%AA%E0%A4%BE%E0%A4%A6%E0%A4%A8_%E0%A4%AE%E0%A5%82%E0%A4%B2%E0%A5%8D%E0%A4%AF%E0%A4%BE%E0%A4%99%E0%A5%8D%E0%A4%95%E0%A4%A8" title="कार्यसम्पादन मूल्याङ्कन – Nepali" lang="ne" hreflang="ne" data-title="कार्यसम्पादन मूल्याङ्कन" data-language-autonym="नेपाली" data-language-local-name="Nepali" class="interlanguage-link-target"><span>नेपाली</span></a></li><li class="interlanguage-link interwiki-ja mw-list-item"><a href="https://ja.wikipedia.org/wiki/%E4%BA%BA%E4%BA%8B%E8%A9%95%E4%BE%A1" title="人事評価 – Japanese" lang="ja" hreflang="ja" data-title="人事評価" data-language-autonym="日本語" data-language-local-name="Japanese" class="interlanguage-link-target"><span>日本語</span></a></li><li class="interlanguage-link interwiki-pl mw-list-item"><a href="https://pl.wikipedia.org/wiki/Ocena_pracownik%C3%B3w" title="Ocena pracowników – Polish" lang="pl" hreflang="pl" data-title="Ocena pracowników" data-language-autonym="Polski" data-language-local-name="Polish" class="interlanguage-link-target"><span>Polski</span></a></li><li class="interlanguage-link interwiki-pt mw-list-item"><a href="https://pt.wikipedia.org/wiki/Avalia%C3%A7%C3%A3o_de_desempenho" title="Avaliação de desempenho – Portuguese" lang="pt" hreflang="pt" data-title="Avaliação de desempenho" data-language-autonym="Português" data-language-local-name="Portuguese" class="interlanguage-link-target"><span>Português</span></a></li><li class="interlanguage-link interwiki-ru mw-list-item"><a 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print{body.ns-0 .mw-parser-output .hatnote{display:none!important}}</style><div role="note" class="hatnote navigation-not-searchable">"Performance evaluation" redirects here. For the academic journal in science, see <a href="/wiki/Performance_Evaluation" title="Performance Evaluation"><i>Performance Evaluation</i></a>.</div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1236090951"><div role="note" class="hatnote navigation-not-searchable">"Performance review" redirects here. For the television episode, see <a href="/wiki/Performance_Review" title="Performance Review">Performance Review</a>.</div> <p class="mw-empty-elt"> </p><p>A <b>performance appraisal</b>, also referred to as a <b>performance review</b>, <b>performance evaluation</b>,<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-0" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> <b>(career) development discussion</b>,<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> or <b>employee appraisal</b>, sometimes shortened to "<b>PA</b>",<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>a<span class="cite-bracket">]</span></a></sup> is a periodic and systematic process whereby the job performance of an <a href="/wiki/Employee" class="mw-redirect" title="Employee">employee</a> is documented and evaluated. This is done after employees are trained about work and settle into their jobs. Performance appraisals are a part of <a href="/wiki/Career_development" title="Career development">career development</a> and consist of regular reviews of employee performance within <a href="/wiki/Organization" title="Organization">organizations</a>. </p><p>Performance appraisals are most often conducted by an employee's immediate <a href="/wiki/Manager" class="mw-redirect" title="Manager">manager</a> or <a href="/wiki/Line_manager" class="mw-redirect" title="Line manager">line manager</a>.<sup id="cite_ref-Tyskbo_2020_Line_management_involvement_4-0" class="reference"><a href="#cite_note-Tyskbo_2020_Line_management_involvement-4"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> While extensively practiced, annual performance reviews have also been criticized<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup> as providing feedback too infrequently to be useful, and some critics argue that performance reviews in general do more harm than good. It is an element of the principal-agent framework, that describes the relationship of information between the employer and employee, and in this case the direct effect and response received when a performance review is conducted.<sup id="cite_ref-Waterman_Meier_1998_Principal-Agent_Models_6-0" class="reference"><a href="#cite_note-Waterman_Meier_1998_Principal-Agent_Models-6"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Main_features">Main features</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=1" title="Edit section: Main features"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>A performance appraisal is a systematic, general and periodic process that assesses an individual employee's job performance and productivity in relation to certain pre-established criteria and organizational objectives.<sup id="cite_ref-Manasa_7-0" class="reference"><a href="#cite_note-Manasa-7"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Abu_8-0" class="reference"><a href="#cite_note-Abu-8"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup> Other aspects of individual employees are considered as well, such as <a href="/wiki/Organizational_citizenship_behavior" title="Organizational citizenship behavior">organizational citizenship behavior</a>, accomplishments, potential for future improvement, strengths and weaknesses, etc.<sup id="cite_ref-Manasa_7-1" class="reference"><a href="#cite_note-Manasa-7"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-1" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Broady_9-0" class="reference"><a href="#cite_note-Broady-9"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> </p><p>To collect PA data, there are three main methods: objective production, personnel, and judgmental evaluation. Judgmental evaluations are the most commonly used with a large variety of evaluation methods.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-2" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Historically, PA has been conducted annually (long-cycle appraisals); however, many companies are moving towards shorter cycles (every six months, every quarter), and some have been moving into short-cycle (weekly, bi-weekly) PA.<sup id="cite_ref-Cederblom_10-0" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Cappelli_Tavis_2016_The_performance_management_revolution_11-0" class="reference"><a href="#cite_note-Cappelli_Tavis_2016_The_performance_management_revolution-11"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> The <a href="/wiki/Interview" title="Interview">interview</a> could function as "providing <a href="/wiki/Feedback" title="Feedback">feedback</a> to employees, counseling and developing employees, and conveying and discussing compensation, job status, or disciplinary decisions".<sup id="cite_ref-Cederblom_10-1" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> PA is often included in <a href="/wiki/Performance_management" class="mw-redirect" title="Performance management">performance management</a> systems. PA helps the subordinate answer two key questions: first, "What are your expectations of me?" second, "How am I doing to meet your expectations?"<sup id="cite_ref-FOOTNOTEGrote200228–29_12-0" class="reference"><a href="#cite_note-FOOTNOTEGrote200228–29-12"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup> </p><p>Performance management systems are employed "to manage and align" all of an organization's resources in order to achieve highest possible performance<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-3" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> and to eliminate distractions procured from individual agents that neglect the companies goals.<sup id="cite_ref-Waterman_Meier_1998_Principal-Agent_Models_6-1" class="reference"><a href="#cite_note-Waterman_Meier_1998_Principal-Agent_Models-6"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> "How performance is managed in an organization determines to a large extent the success or failure of the organization. Therefore, improving PA for everyone should be among the highest priorities of contemporary organizations".<sup id="cite_ref-Muczyk_13-0" class="reference"><a href="#cite_note-Muczyk-13"><span class="cite-bracket">[</span>12<span class="cite-bracket">]</span></a></sup> </p><p>Some applications of PA are compensation, performance improvement, promotions, termination, test validation, and more.<sup id="cite_ref-DeNisi6_14-0" class="reference"><a href="#cite_note-DeNisi6-14"><span class="cite-bracket">[</span>13<span class="cite-bracket">]</span></a></sup> While there are many potential benefits of PA, there are also some potential drawbacks. For example, PA can help facilitate management-employee communication; however, PA may result in legal issues if not executed appropriately, as many employees tend to be unsatisfied with the PA process, as well as, the misuse of PA's can incur apathy towards organizational goals and values.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-4" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Schraeder_15-0" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Sudarsan_16-0" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> PAs created in and determined as useful in the United States are not necessarily able to be transferable cross-culturally.<sup id="cite_ref-FOOTNOTEHofstede2001[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_17-0" class="reference"><a href="#cite_note-FOOTNOTEHofstede2001[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-17"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Use_of_Performance_Appraisal_Results">Use of Performance Appraisal Results</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=2" title="Edit section: Use of Performance Appraisal Results"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Performance appraisals (PAs) have wide-ranging uses in organizations across sectors and are intended to serve various purposes including: </p><p><i><b>Performance improvement</b></i> </p><p>Employee performance improvement is considered a central purpose of PAs that contributes to enhancing organizational effectiveness.<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">[</span>17<span class="cite-bracket">]</span></a></sup> Due to greater demand for transparency, accountability, and effective public service delivery.<sup id="cite_ref-Performance_appraisal_in_public_sec_19-0" class="reference"><a href="#cite_note-Performance_appraisal_in_public_sec-19"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> PAs in public sector organizations help identify strengths and weaknesses, and development opportunities that algin employees' efforts with organizational and public service goals, while enabling public sector employees to adjust their performance in order to foster a more effective government workforce.<sup id="cite_ref-Performance_management_in_public_se_20-0" class="reference"><a href="#cite_note-Performance_management_in_public_se-20"><span class="cite-bracket">[</span>19<span class="cite-bracket">]</span></a></sup> </p><p><i><b>Informing employment decisions</b></i> </p><p>PAs are used to inform employment decisions such as promotion, termination, and transfer of employees.<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">[</span>20<span class="cite-bracket">]</span></a></sup> Transparent and objective PAs can help ensure fairness in these employment decisions as well as help identify high-potential employees from groups that may be more traditionally <a href="/wiki/Social_exclusion" title="Social exclusion">excluded</a>, thus, contributing to career progression and, at the same time, increasing diversity in leadership positions.<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">[</span>21<span class="cite-bracket">]</span></a></sup> </p><p>From a <a href="/wiki/Labor_union" class="mw-redirect" title="Labor union">labor union</a> perspective, PAs should be embedded within fair and <a href="/wiki/Culturally_sensitive" class="mw-redirect" title="Culturally sensitive">culturally sensitive</a> appraisal systems and should not reinforce managerial bias or justify unfair terminations or promotions, particularly for employees of indigenous background, women, and ethnic minorities that are often at greater risk of being unfairly evaluated due to <a href="/wiki/Unconscious_bias" class="mw-redirect" title="Unconscious bias">unconscious bias</a> or inequitable standards.<sup id="cite_ref-23" class="reference"><a href="#cite_note-23"><span class="cite-bracket">[</span>22<span class="cite-bracket">]</span></a></sup> </p><p>The use of multisource feedback – incorporating evaluations from peers, subordinates, and customers to provide a holistic view – over traditional supervisory ratings may assist to improve rating accuracy by reducing leniency bias and centrality bias<sup id="cite_ref-24" class="reference"><a href="#cite_note-24"><span class="cite-bracket">[</span>23<span class="cite-bracket">]</span></a></sup> where raters may give overly positive evaluations or avoid extreme ratings, respectively. </p><p><i><b>Organizational research, tools and practices</b></i> </p><p>Research shows that effective PAs are reliable indicators of employee competencies and future job performance.<sup id="cite_ref-25" class="reference"><a href="#cite_note-25"><span class="cite-bracket">[</span>24<span class="cite-bracket">]</span></a></sup> In public sector organizations that serve diverse populations, inclusive PAs can contribute to better hiring practices and employee development programs.<sup id="cite_ref-Public_and_private_management:_What_26-0" class="reference"><a href="#cite_note-Public_and_private_management:_What-26"><span class="cite-bracket">[</span>25<span class="cite-bracket">]</span></a></sup> <a href="/wiki/Labor_unions" class="mw-redirect" title="Labor unions">Labor unions</a> emphasize that these systems should reflect collective efforts rather than focusing solely on individual accomplishments, as collaboration is key in creating an inclusive public workforce.<sup id="cite_ref-27" class="reference"><a href="#cite_note-27"><span class="cite-bracket">[</span>26<span class="cite-bracket">]</span></a></sup> </p><p><i><b>Communication</b></i> </p><p>PAs are used as mechanisms for feedback, to clarify job expectations and organizational goals,<sup id="cite_ref-Performance_appraisal_in_public_sec_19-1" class="reference"><a href="#cite_note-Performance_appraisal_in_public_sec-19"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> and to prevent misunderstandings that may arise, including those stemming from cultural differences.<sup id="cite_ref-Performance_management_in_public_se_20-1" class="reference"><a href="#cite_note-Performance_management_in_public_se-20"><span class="cite-bracket">[</span>19<span class="cite-bracket">]</span></a></sup> Transparent appraisal systems also reduce the risk of surprise negative evaluations, a concern especially pertinent for <a href="/wiki/Social_exclusion" title="Social exclusion">socially excluded</a> groups that may already face <a href="/wiki/Systemic_bias" title="Systemic bias">systemic bias</a> in the workplace.<sup id="cite_ref-28" class="reference"><a href="#cite_note-28"><span class="cite-bracket">[</span>27<span class="cite-bracket">]</span></a></sup> </p><p>Research has found that face-to-face discussions and continuous feedback help improve the performance appraisal process by enhancing clarity and mutual understanding.<sup id="cite_ref-29" class="reference"><a href="#cite_note-29"><span class="cite-bracket">[</span>28<span class="cite-bracket">]</span></a></sup> </p><p><i><b>Development and training</b></i> </p><p>PAs can assist in identifying training needs and setting professional development goals fostering both individual growth and a more skilled workforce at an organizational level.<sup id="cite_ref-30" class="reference"><a href="#cite_note-30"><span class="cite-bracket">[</span>29<span class="cite-bracket">]</span></a></sup> </p><p>Cognitive biases such as the <a href="/wiki/Anchoring_effect" title="Anchoring effect">anchoring effect</a> and <a href="/wiki/Halo_effect" title="Halo effect">halo effect</a> can impact the accuracy of appraisals used to identify training and professional development needs by relying too heavily on initial information (anchor) when making judgments; or a rater's overall positive impression of an individual, both of which can influence the assessment of performance, leading to biased judgments that influence evaluations.<sup id="cite_ref-31" class="reference"><a href="#cite_note-31"><span class="cite-bracket">[</span>30<span class="cite-bracket">]</span></a></sup> </p><p><i><b>Documenting performance</b></i> </p><p>PAs serve the purpose of documenting appraisal processes and results – essential in public sector organizations, where accountability to citizens and legal regulations is required. Proper documentation ensures performance is recorded transparently, safeguarding all parties in case of disputes around wrongful termination or discrimination.<sup id="cite_ref-32" class="reference"><a href="#cite_note-32"><span class="cite-bracket">[</span>31<span class="cite-bracket">]</span></a></sup> </p><p><a href="/wiki/Labor_unions" class="mw-redirect" title="Labor unions">Labor unions</a> advocate that such documentation should be accessible to employees and their representatives, ensuring that vulnerable employees are protected from biased evaluations.<sup id="cite_ref-33" class="reference"><a href="#cite_note-33"><span class="cite-bracket">[</span>32<span class="cite-bracket">]</span></a></sup> </p><p><i><b><a href="/wiki/Reward_system" title="Reward system">Reward systems</a></b></i> </p><p>PAs are often used to determine salary levels and rewards placing a greater emphasis on the need for transparency in how compensation decisions are made.<sup id="cite_ref-34" class="reference"><a href="#cite_note-34"><span class="cite-bracket">[</span>33<span class="cite-bracket">]</span></a></sup> </p><p>Research has found that clear communication of performance metrics, management support, and fair reward distribution are essential for successful reward implementation.<sup id="cite_ref-35" class="reference"><a href="#cite_note-35"><span class="cite-bracket">[</span>34<span class="cite-bracket">]</span></a></sup> </p><p><i><b>Job evaluation and selection</b></i> </p><p>Performance appraisals also assist in formulating job criteria and selecting individuals suited for specific tasks. By identifying key competencies, PAs help ensure that recruitment and selection processes are inclusive, enabling public sector organizations to meet the needs of diverse communities.<sup id="cite_ref-Public_and_private_management:_What_26-1" class="reference"><a href="#cite_note-Public_and_private_management:_What-26"><span class="cite-bracket">[</span>25<span class="cite-bracket">]</span></a></sup> </p><p><i><b><a href="/wiki/Motivation" title="Motivation">Motivation</a></b></i> </p><p>PAs serve as critical tools for motivating employees. In the public sector, where intrinsic motivators such as <a href="/wiki/Public_service_motivation" title="Public service motivation">public service motivation</a> often drive performance, PAs can enhance <a href="/wiki/Motivation" title="Motivation">motivation</a> by recognizing the contributions of employees and providing them with growth opportunities.<sup id="cite_ref-Performance_appraisal_in_public_sec_19-2" class="reference"><a href="#cite_note-Performance_appraisal_in_public_sec-19"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> Public sector unions emphasize the importance of non-monetary rewards, such as career development or increased responsibility, which can be particularly meaningful for employees from groups that more traditionally suffer from <a href="/wiki/Social_exclusion" title="Social exclusion">social exclusion</a>, as these provide pathways to leadership and broader representation.<sup id="cite_ref-36" class="reference"><a href="#cite_note-36"><span class="cite-bracket">[</span>35<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Potential_benefits">Potential benefits</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=3" title="Edit section: Potential benefits"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>There are a number of potential benefits of organizational performance management conducting formal performance appraisals (PAs). There has been a general consensus in the belief that PAs lead to positive implications of organizations.<sup id="cite_ref-Pettijohn_37-0" class="reference"><a href="#cite_note-Pettijohn-37"><span class="cite-bracket">[</span>36<span class="cite-bracket">]</span></a></sup> Furthermore, PAs can benefit an organization's effectiveness.<sup id="cite_ref-Spinks_38-0" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup> One way is PAs can often lead to giving individual workers feedback about their job performance.<sup id="cite_ref-Performance_appraisal_and_performance_management:_100_years_of_progress?_39-0" class="reference"><a href="#cite_note-Performance_appraisal_and_performance_management:_100_years_of_progress?-39"><span class="cite-bracket">[</span>38<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Schraeder_15-1" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> From this may spawn several potential benefits such as the individual workers becoming more productive.<sup id="cite_ref-Jenks_40-0" class="reference"><a href="#cite_note-Jenks-40"><span class="cite-bracket">[</span>39<span class="cite-bracket">]</span></a></sup> </p><p>Other potential benefits include: </p> <ul><li>Facilitation of communication: communication in organizations is considered an essential function of worker motivation.<sup id="cite_ref-Schraeder_15-2" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> It has been proposed that feedback from PAs aid in minimizing employees' <a href="/wiki/Perception" title="Perception">perceptions</a> of uncertainty.<sup id="cite_ref-Spinks_38-1" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup> Fundamentally, feedback and management-employee communication can serve as a guide in job performance.<sup id="cite_ref-Schraeder_15-3" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup></li> <li>Enhancement of employee focus through promoting trust: behaviors, thoughts, or other issues may distract employees from their work, and trust issues may be among these distracting factors.<sup id="cite_ref-Kanfer_41-0" class="reference"><a href="#cite_note-Kanfer-41"><span class="cite-bracket">[</span>40<span class="cite-bracket">]</span></a></sup> Such factors that consume <a href="/wiki/Psychological_energy" class="mw-redirect" title="Psychological energy">psychological energy</a> can lower job performance and cause workers to lose sight of organizational goals.<sup id="cite_ref-Schraeder_15-4" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> Properly constructed and utilized PAs have the ability to lower distracting factors and encourage trust within the organization.<sup id="cite_ref-Mayer_42-0" class="reference"><a href="#cite_note-Mayer-42"><span class="cite-bracket">[</span>41<span class="cite-bracket">]</span></a></sup></li> <li><a href="/wiki/Goal_setting" title="Goal setting">Goal setting</a> and desired performance reinforcement: organizations find it efficient to match individual worker's goals and performance with organizational goals.<sup id="cite_ref-Schraeder_15-5" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> PAs provide room for discussion in the collaboration of these individual and organizational goals.<sup id="cite_ref-Kikoski_43-0" class="reference"><a href="#cite_note-Kikoski-43"><span class="cite-bracket">[</span>42<span class="cite-bracket">]</span></a></sup> Collaboration can also be advantageous by resulting in employee acceptance and satisfaction of appraisal results.<sup id="cite_ref-Cawley_44-0" class="reference"><a href="#cite_note-Cawley-44"><span class="cite-bracket">[</span>43<span class="cite-bracket">]</span></a></sup></li> <li>Performance improvement: well constructed PAs can be valuable tools for communication with employees as pertaining to how their job performance stands with organizational expectations.<sup id="cite_ref-Spinks_38-2" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup> "At the organizational level, numerous studies have reported positive relationships between human resource management (HRM) practices"<sup id="cite_ref-Schraeder_15-6" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> and performance improvement at both the individual and organizational levels.</li> <li>Determination of training needs: "Employee training and development are crucial components in helping an organization achieve strategic initiatives".<sup id="cite_ref-Schraeder_15-7" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Twomey_45-0" class="reference"><a href="#cite_note-Twomey-45"><span class="cite-bracket">[</span>44<span class="cite-bracket">]</span></a></sup> It has been argued that for PAs to truly be effective, post-appraisal opportunities for training and development in problem areas, as determined by the appraisal, must be offered.<sup id="cite_ref-Selden_46-0" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> PAs can be especially instrumental for identifying training needs of new employees.<sup id="cite_ref-Broady_9-1" class="reference"><a href="#cite_note-Broady-9"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> Finally, PAs can help in the establishment and supervision of employees' career goals.<sup id="cite_ref-Spinks_38-3" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading3"><h3 id="Potential_complications">Potential complications</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=4" title="Edit section: Potential complications"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Despite all the potential advantages of formal performance appraisals (PAs), there are also potential drawbacks. It has been noted that determining the relationship between individual job performance and organizational performance can be a difficult task.<sup id="cite_ref-Twomey_45-1" class="reference"><a href="#cite_note-Twomey-45"><span class="cite-bracket">[</span>44<span class="cite-bracket">]</span></a></sup> The ones conducting performance appraisals, such as line managers also often face complexities.<sup id="cite_ref-Tyskbo_2020_Line_management_involvement_4-1" class="reference"><a href="#cite_note-Tyskbo_2020_Line_management_involvement-4"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> Generally, there are two overarching problems from which several complications spawn. One of the problems with formal PAs is there can be detrimental effects to the organization(s) involved if the appraisals are not used appropriately. The second problem with formal PAs is they can be ineffective if the PA system does not correspond with the <a href="/wiki/Organizational_culture" title="Organizational culture">organizational culture</a> and system.<sup id="cite_ref-Schraeder_15-8" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> </p><p>Potential complications that may arise: </p> <ul><li>Detrimental impact to performance improvement: It has been proposed that the use of PA systems in organizations adversely affects organizations' pursuits of quality performance.<sup id="cite_ref-Soltani_47-0" class="reference"><a href="#cite_note-Soltani-47"><span class="cite-bracket">[</span>46<span class="cite-bracket">]</span></a></sup> It is believed by some scholars and practitioners that the use of PAs is unnecessary if there is <a href="/wiki/Total_quality_management" title="Total quality management">total quality management</a>.<sup id="cite_ref-Kikoski_43-1" class="reference"><a href="#cite_note-Kikoski-43"><span class="cite-bracket">[</span>42<span class="cite-bracket">]</span></a></sup></li> <li>Subjective evaluations: Subjectivity is related to judgement based on a supervisor's subjective impressions and opinions, which can be expressed through the use of subjective performance measures, <i>ex post</i> flexibility in the weighting of objective performance measures, or <i>ex post</i> discretional adjustment, all of which are based on factors other than performance measures specified <i>ex ante</i>. Traditional performance appraisals are often based upon a manager's or supervisor's perceptions of an employee's performance and employees are evaluated subjectively rather than objectively. Therefore, the review may be influenced by many non-performance factors such as employee 'likeability', personal prejudices, ease of management, and previous mistakes or successes. Reviews should instead be based on data-supported, measurable behaviors and results within the performers control.<sup id="cite_ref-48" class="reference"><a href="#cite_note-48"><span class="cite-bracket">[</span>47<span class="cite-bracket">]</span></a></sup></li> <li>Negative perceptions: "Quite often, individuals have negative perceptions of PAs".<sup id="cite_ref-Pettijohn_37-1" class="reference"><a href="#cite_note-Pettijohn-37"><span class="cite-bracket">[</span>36<span class="cite-bracket">]</span></a></sup> Receiving, or the anticipation of receiving, a PA can be uncomfortable and distressful<sup id="cite_ref-Spinks_38-4" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup> and potentially cause "tension between supervisors and subordinates".<sup id="cite_ref-Jenks_40-1" class="reference"><a href="#cite_note-Jenks-40"><span class="cite-bracket">[</span>39<span class="cite-bracket">]</span></a></sup> If the person being appraised does not trust their employer, appraiser or believe that they will benefit from the process it may become a "tick box" exercise.<sup id="cite_ref-49" class="reference"><a href="#cite_note-49"><span class="cite-bracket">[</span>48<span class="cite-bracket">]</span></a></sup></li> <li>Central tendency: This is where the evaluator fails to make extreme ratings to either direction-low or high but remains at the intermediate. The evaluator fails to use extremes of the scale and uses the central points e.g. rating all employees as average.<sup id="cite_ref-50" class="reference"><a href="#cite_note-50"><span class="cite-bracket">[</span>49<span class="cite-bracket">]</span></a></sup></li> <li>Inflationary pressure: This is where there is low differentiation with the upper range of the rating choices defining outstanding performance as 90 or above good as 90 or above, average or above 70 or above and inadequate performance as anything below 70 leaves one wonder for a promotion.<sup id="cite_ref-51" class="reference"><a href="#cite_note-51"><span class="cite-bracket">[</span>50<span class="cite-bracket">]</span></a></sup></li> <li>Errors: Performance appraisals should provide accurate and relevant ratings of an employee's performance as compared to pre-established criteria/goals (i.e. organizational expectations).<sup id="cite_ref-Amsterdam_52-0" class="reference"><a href="#cite_note-Amsterdam-52"><span class="cite-bracket">[</span>51<span class="cite-bracket">]</span></a></sup> Nevertheless, supervisors will sometimes rate employees more favorably than that of their true performance in order to please the employees and avoid conflict.<sup id="cite_ref-Schraeder_15-9" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> "Inflated ratings are a common malady associated with formal" PA.<sup id="cite_ref-Martin_53-0" class="reference"><a href="#cite_note-Martin-53"><span class="cite-bracket">[</span>52<span class="cite-bracket">]</span></a></sup></li> <li>Legal issues: When PAs are not carried out appropriately, legal issues could result that place the organization at risk.<sup id="cite_ref-Jenks_40-2" class="reference"><a href="#cite_note-Jenks-40"><span class="cite-bracket">[</span>39<span class="cite-bracket">]</span></a></sup> PAs are used in organizational disciplinary programs<sup id="cite_ref-Spinks_38-5" class="reference"><a href="#cite_note-Spinks-38"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup> as well as for promotional decisions within the organization.<sup id="cite_ref-Schraeder_15-10" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> The improper application and utilization of PAs can affect employees negatively and lead to legal action against the organization.</li> <li>Performance goals: Performance goals and PA systems are often used in association. Negative outcomes concerning the organizations can result when goals are overly challenging or overemphasized to the extent of affecting ethics, legal requirements, or quality.<sup id="cite_ref-Schweitzer_54-0" class="reference"><a href="#cite_note-Schweitzer-54"><span class="cite-bracket">[</span>53<span class="cite-bracket">]</span></a></sup> Moreover, challenging performance goals can impede an employee's abilities to acquire necessary knowledge and skills.<sup id="cite_ref-Kanfer_41-1" class="reference"><a href="#cite_note-Kanfer-41"><span class="cite-bracket">[</span>40<span class="cite-bracket">]</span></a></sup> Especially in the early stages of training, it would be more beneficial to instruct employees on outcome goals than on performance goals.<sup id="cite_ref-Schraeder_15-11" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup></li> <li>Derail merit pay or performance-based pay: Some researchers contend that the deficit in merit pay and performance-based pay is linked to the fundamental issues stemming from PA systems.<sup id="cite_ref-Selden_46-1" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading3"><h3 id="Improvements">Improvements</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=5" title="Edit section: Improvements"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Although performance appraisals can be biased, there are certain steps that can be taken to improve the evaluations and reduce the margin of errors through the following: </p> <dl><dd><ul><li><i>Training</i> – Bringing awareness to the potential for bias by training the Evaluators to be aware of the difference of skills and abilities between employees and how to subjectively consider these traits.</li> <li><i>Providing feedback to raters</i> – Trained raters provide managers who evaluated their subordinates with feedback, including information on ratings from other managers. This has the potential to reduce leniency errors.</li> <li><i>Subordinate participation</i> – By allowing employee participation in the evaluation process, there is employee-supervisor reciprocity in the discussion for any discrepancies between self ratings and supervisor ratings, thus, increasing job satisfaction and motivation.<sup id="cite_ref-FOOTNOTESchultzSchultz2010153_55-0" class="reference"><a href="#cite_note-FOOTNOTESchultzSchultz2010153-55"><span class="cite-bracket">[</span>54<span class="cite-bracket">]</span></a></sup></li> <li>Use multiple raters to avoid the likely bias with using only one rater.</li> <li>Conduct post appraisal interviews. interview employees after appraisal to get their comments, views and opinions on the whole exercise and general performance.</li> <li>Use selective rating. Use people as raters on areas where they have job knowledge since no single person is knowledgeable in all areas.</li> <li>Reward accurate appraisers. It is good practice to reward performance and hence it means those who appraise accurately have performed and should be rewarded.<sup id="cite_ref-56" class="reference"><a href="#cite_note-56"><span class="cite-bracket">[</span>55<span class="cite-bracket">]</span></a></sup></li></ul></dd></dl> <div class="mw-heading mw-heading3"><h3 id="Effectiveness">Effectiveness</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=6" title="Edit section: Effectiveness"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Leadership development coach Jack Zenger urges companies to find alternatives to annual performance reviews, and says that research supports the following:<sup id="cite_ref-57" class="reference"><a href="#cite_note-57"><span class="cite-bracket">[</span>56<span class="cite-bracket">]</span></a></sup> </p> <ul><li>Frequent discussions with employees are better than annual reviews</li> <li>Talking about future goals is more productive than past performance, especially with clear targets, deadlines, and the participation of the employee</li> <li>Negative feedback can cause defensiveness and worsen productivity</li> <li>Positive feedback does little to improve productivity, though does improve the interpersonal relationship with the person giving the feedback</li> <li>Neither managers nor employees like performance reviews</li> <li>Higher-level employees receive performance reviews less frequently</li> <li>Annual reviews are often justified on the grounds they are needed for salary changes, but they are not actually necessary, and empirically they would make little difference for most employees</li></ul> <div class="mw-heading mw-heading3"><h3 id="Seniority_and_Labor_Contracts">Seniority and Labor Contracts</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=7" title="Edit section: Seniority and Labor Contracts"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Labor union contracts often include seniority provisions, specifying that promotions, layoffs, and benefits are determined based on the length of service rather than performance. Historically, these provisions aimed to prevent favoritism, cronyism, and corruption, promoting a sense of solidarity among workers. Seniority serves as job security, protecting long-serving employees from arbitrary layoffs or demotions. It is commonly seen in sectors like manufacturing, education, and public services, offering employees a predictable path to career advancement and rewards. </p> <div class="mw-heading mw-heading4"><h4 id="The_Last-In,_First-Out_(LIFO)_Rule"><span id="The_Last-In.2C_First-Out_.28LIFO.29_Rule"></span>The Last-In, First-Out (LIFO) Rule</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=8" title="Edit section: The Last-In, First-Out (LIFO) Rule"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>A common application of seniority is the Last-In, First-Out (LIFO) rule, which dictates that employees with the shortest tenure are laid off first during downsizing. This system provides stability for longer-serving employees and is considered fair in workforce reductions. However, critics argue that LIFO can hinder productivity by retaining employees based solely on tenure, regardless of their current performance or skills. For example, in technology-driven industries, newer employees may possess valuable skills or innovative approaches that senior workers might lack. As such, organizations sometimes face difficulties maintaining a competitive edge when LIFO rules limit their ability to retain high-performing but less-tenured staff. Nevertheless, the LIFO rule remains a vital aspect of many union agreements, particularly in traditional industries where seniority is highly valued.<sup id="cite_ref-Sampson_1990_Efficient_union_labour_contracts_58-0" class="reference"><a href="#cite_note-Sampson_1990_Efficient_union_labour_contracts-58"><span class="cite-bracket">[</span>57<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Fairweather_1952_Seniority_Provisions_59-0" class="reference"><a href="#cite_note-Fairweather_1952_Seniority_Provisions-59"><span class="cite-bracket">[</span>58<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Seniority's_Impact_on_Wages_and_Promotions"><span id="Seniority.27s_Impact_on_Wages_and_Promotions"></span>Seniority's Impact on Wages and Promotions</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=9" title="Edit section: Seniority's Impact on Wages and Promotions"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Seniority significantly influences wage structures and promotions, often resulting in a wage premium for employees with longer tenures. Union-negotiated contracts may include regular wage increases based solely on years of service. This approach can enhance job satisfaction and loyalty, as employees feel rewarded for their long-term commitment. However, this system may also lead to inefficiencies if individual performance and skills are overlooked. High-performing employees with shorter tenures might feel demotivated if they see senior colleagues receiving higher wages and opportunities simply due to their length of service. This structure can also impose financial burdens on organizations during economic downturns, as they must continue paying higher wages to senior employees regardless of business performance. To address these issues, some companies have implemented hybrid wage systems that combine seniority with performance-based incentives, allowing them to recognize both experience and merit.<sup id="cite_ref-60" class="reference"><a href="#cite_note-60"><span class="cite-bracket">[</span>59<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Shy_Stenbacka_2018_Dynamic_labor_market_competition_61-0" class="reference"><a href="#cite_note-Shy_Stenbacka_2018_Dynamic_labor_market_competition-61"><span class="cite-bracket">[</span>60<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-62" class="reference"><a href="#cite_note-62"><span class="cite-bracket">[</span>61<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Balancing_Seniority_and_Performance">Balancing Seniority and Performance</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=10" title="Edit section: Balancing Seniority and Performance"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>While seniority offers job security and a sense of fairness, it also presents challenges in modern workplaces. To address this, many labor contracts have adopted flexible seniority systems, where an employee’s abilities, skills, and job performance are also considered alongside their tenure. For example, companies might use performance reviews to guide decisions related to promotions, salary increases, and even layoffs. This approach allows employers to respect seniority while ensuring that productivity and contributions to the organization are fairly acknowledged. </p><p>Union rules may also include probationary periods and warnings as mechanisms to balance seniority with performance. Employers are often required to warn poorly performing employees and give them a probationary period to improve before considering dismissal. During disputes, records from performance reviews and probation periods often play a crucial role in arbitration, helping to determine whether a firing was justified. This structured process ensures that performance issues are managed fairly without undermining the seniority system's core principles.<sup id="cite_ref-Sampson_1990_Efficient_union_labour_contracts_58-1" class="reference"><a href="#cite_note-Sampson_1990_Efficient_union_labour_contracts-58"><span class="cite-bracket">[</span>57<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Fairweather_1952_Seniority_Provisions_59-1" class="reference"><a href="#cite_note-Fairweather_1952_Seniority_Provisions-59"><span class="cite-bracket">[</span>58<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Recent_Trends_and_Debates">Recent Trends and Debates</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=11" title="Edit section: Recent Trends and Debates"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In recent years, some organizations have increasingly questioned traditional seniority-based approaches, arguing that they can stifle innovation and adaptability, especially in fast-paced markets like technology and healthcare. This has led to a push for more performance-oriented contracts that still incorporate elements of seniority to ensure a balanced approach. Mixed evaluation systems, combining seniority with performance metrics, <a href="/wiki/Human_resource_metrics" title="Human resource metrics">human resource metrics</a>, skills assessments, and peer feedback, are becoming more popular. These systems aim to balance the stability provided by seniority with the need for a dynamic, merit-based workforce. The ongoing debate reflects the complexities of modern labor relations and the need for adaptive strategies that can meet diverse business needs.<sup id="cite_ref-63" class="reference"><a href="#cite_note-63"><span class="cite-bracket">[</span>62<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Shy_Stenbacka_2018_Dynamic_labor_market_competition_61-1" class="reference"><a href="#cite_note-Shy_Stenbacka_2018_Dynamic_labor_market_competition-61"><span class="cite-bracket">[</span>60<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Finding_the_Balance_in_Seniority_Systems">Finding the Balance in Seniority Systems</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=12" title="Edit section: Finding the Balance in Seniority Systems"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Seniority in labor contracts remains a complex issue. It offers job security and guards against favoritism but also poses challenges in balancing merit and productivity. Modern labor contracts increasingly seek a middle ground, integrating seniority provisions with performance-based assessments to create a fair and efficient work environment. By valuing both experience and performance, organizations can foster a culture that recognizes long-term loyalty while also rewarding high achievers. This balanced approach is key to building a workforce that is both stable and dynamic, capable of meeting the demands of a rapidly changing economy. The evolving nature of workplaces makes finding this balance more important than ever.<sup id="cite_ref-Fairweather_1952_Seniority_Provisions_59-2" class="reference"><a href="#cite_note-Fairweather_1952_Seniority_Provisions-59"><span class="cite-bracket">[</span>58<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Sampson_1990_Efficient_union_labour_contracts_58-2" class="reference"><a href="#cite_note-Sampson_1990_Efficient_union_labour_contracts-58"><span class="cite-bracket">[</span>57<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Resistance_from_managers">Resistance from managers</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=13" title="Edit section: Resistance from managers"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Managers who have had unsatisfactory experiences with inadequate or poorly designed appraisal programs may be skeptical about their usefulness. Academic literature has also been unable to appropriately define exclusive measure of PA effectiveness.<sup id="cite_ref-Barbieri_et_al_2023_Performance_of_Performance_Appraisal_Systems_64-0" class="reference"><a href="#cite_note-Barbieri_et_al_2023_Performance_of_Performance_Appraisal_Systems-64"><span class="cite-bracket">[</span>63<span class="cite-bracket">]</span></a></sup> The skepticism is also reflected in the decline in the use of traditional PA processes in the U.S. corporate sector.<sup id="cite_ref-Cappelli_Tavis_2016_The_performance_management_revolution_11-1" class="reference"><a href="#cite_note-Cappelli_Tavis_2016_The_performance_management_revolution-11"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> It is estimate of a third of the U.S. private companies have now switched to a more informal and frequent engagement between managers and employees to enhance performance.<sup id="cite_ref-Cappelli_Tavis_2016_The_performance_management_revolution_11-2" class="reference"><a href="#cite_note-Cappelli_Tavis_2016_The_performance_management_revolution-11"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> The shift is attributed to a greater focus on talent development, business agility, and a preference for teamwork over individual responsibility.<sup id="cite_ref-Cappelli_Tavis_2016_The_performance_management_revolution_11-3" class="reference"><a href="#cite_note-Cappelli_Tavis_2016_The_performance_management_revolution-11"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> </p><p>The government and public sector organizations continue to use PA worldwide.<sup id="cite_ref-Belle_et_al_2017_Cognitive_Biases_in_Performance_65-0" class="reference"><a href="#cite_note-Belle_et_al_2017_Cognitive_Biases_in_Performance-65"><span class="cite-bracket">[</span>64<span class="cite-bracket">]</span></a></sup> In the 2005 Merit Performance Survey (MPS) conducted by the United States (U.S.) <a href="/wiki/United_States_Merit_Systems_Protection_Board" title="United States Merit Systems Protection Board">Merit Systems Protection Board</a> (MSPB), 16.41% of federal supervisors reported that they had rated their employees' PAs either higher or lower than the employees should have received.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-0" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> Among nine potential problems identified in the 2005 MPS on structure and operation of the U.S. federal government appraisal system; inflated ratings, flawed standards, and lack of support were ranked as the top three problems, respectively.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-1" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Inflated_Ratings">Inflated Ratings</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=14" title="Edit section: Inflated Ratings"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Occurs when employees receive higher-than-expected performance ratings due to systematic bias by raters when conducting PA.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-2" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> This consequently affect the effectiveness of PA evaluations due to the impact of <a href="/wiki/Halo_effect" title="Halo effect">halo effect</a> and <a href="/wiki/Anchoring_effect" title="Anchoring effect">anchoring effect</a> on PA rating.<sup id="cite_ref-Belle_et_al_2017_Cognitive_Biases_in_Performance_65-1" class="reference"><a href="#cite_note-Belle_et_al_2017_Cognitive_Biases_in_Performance-65"><span class="cite-bracket">[</span>64<span class="cite-bracket">]</span></a></sup> Research shows that managers tend to give better ratings to subordinates they favor, influenced by both direct bias and indirect bias.<sup id="cite_ref-67" class="reference"><a href="#cite_note-67"><span class="cite-bracket">[</span>66<span class="cite-bracket">]</span></a></sup> Inflated ratings are more common when PAs are conducted for judgmental and administrative purposes, such as promotions, pay increases, or job retention, rather than for developmental reasons.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-3" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> </p><p>Research studies have identified various factors contributing to inflated ratings. First, raters may be lenient to avoid administrative burdens, such as compiling documentation to justify low ratings.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-4" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> This could be because managers view PAs as time-consuming and routine tasks.<sup id="cite_ref-68" class="reference"><a href="#cite_note-68"><span class="cite-bracket">[</span>67<span class="cite-bracket">]</span></a></sup> Second, raters may hesitate to give harsh ratings to avoid damaging work relationships and creating an unproductive environment.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-5" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> </p><p>Recent HRM studies also suggest raters’ experiences cognitive bias influenced by contextual factors, such as institutional, political, and cultural influences,<sup id="cite_ref-Wang_et_al_2019_Contextualizing_performance_69-0" class="reference"><a href="#cite_note-Wang_et_al_2019_Contextualizing_performance-69"><span class="cite-bracket">[</span>68<span class="cite-bracket">]</span></a></sup> as well as environmental factors.<sup id="cite_ref-Sanner_et_al_2022_Do_Desperate_Times_70-0" class="reference"><a href="#cite_note-Sanner_et_al_2022_Do_Desperate_Times-70"><span class="cite-bracket">[</span>69<span class="cite-bracket">]</span></a></sup> For instance, an environmental, such as, a national crisis can impair raters to rely on heuristic thinking rather than making an objective and cognitive evaluation of subordinates PA, as described by <a href="/wiki/Dual_process_theory" title="Dual process theory">dual-process theory</a>.<sup id="cite_ref-Sanner_et_al_2022_Do_Desperate_Times_70-1" class="reference"><a href="#cite_note-Sanner_et_al_2022_Do_Desperate_Times-70"><span class="cite-bracket">[</span>69<span class="cite-bracket">]</span></a></sup> </p><p>Third, the perceived importance of accurate PA ratings may be positively influenced by motivational factors, such as felt accountability, incentive structures, and public service motivation.<sup id="cite_ref-Park_2014_Motivation_of_Public_Managers_71-0" class="reference"><a href="#cite_note-Park_2014_Motivation_of_Public_Managers-71"><span class="cite-bracket">[</span>70<span class="cite-bracket">]</span></a></sup> Finally, close relationships between raters and subordinates can also lead to inflated ratings. For example, a line manager who regularly engages with subordinates may develop strong interpersonal relationships, which can impair objective evaluation. </p><p><b>Flawed performance standards or measures</b> are attributed to the use of subjective criteria or ambiguous measures by raters during PAs. One cause of this issue is the difficulty in defining objective performance standards due to the complexity of job tasks or outcomes.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-6" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> This challenge may be influenced by how organizations structure their employees' duties. Factors such as job autonomy, teamwork, and job rotation affect the setting of performance standards, and in some cases, subjective criteria may be necessary due to the nature of the job.<sup id="cite_ref-Bayo-Moriones_et_al_2020_Performance_appraisal_72-0" class="reference"><a href="#cite_note-Bayo-Moriones_et_al_2020_Performance_appraisal-72"><span class="cite-bracket">[</span>71<span class="cite-bracket">]</span></a></sup> For example, empirical findings suggest that subordinates with a high degree of job autonomy may have a positive relationship with the inclusion of subjective measures in their PA, due to the variation of day-to-day job tasks need to meet performance targets and provided there is frequent level monitoring by their line managers.<sup id="cite_ref-Bayo-Moriones_et_al_2020_Performance_appraisal_72-1" class="reference"><a href="#cite_note-Bayo-Moriones_et_al_2020_Performance_appraisal-72"><span class="cite-bracket">[</span>71<span class="cite-bracket">]</span></a></sup> </p><p>Clear performance standards are shaped by well-defined organizational goals.<sup id="cite_ref-73" class="reference"><a href="#cite_note-73"><span class="cite-bracket">[</span>72<span class="cite-bracket">]</span></a></sup> The absence of clear goals and targets can disrupt goal alignment, which affects the effectiveness of PAs in monitoring and managing how employees' work contributes to organizational priorities.<sup id="cite_ref-Ayers_2015_Aligning_Individual_74-0" class="reference"><a href="#cite_note-Ayers_2015_Aligning_Individual-74"><span class="cite-bracket">[</span>73<span class="cite-bracket">]</span></a></sup> Organizational goals provide employees with a clear line of sight, helping them understand how their duties contribute to organizational performance.<sup id="cite_ref-Ayers_2015_Aligning_Individual_74-1" class="reference"><a href="#cite_note-Ayers_2015_Aligning_Individual-74"><span class="cite-bracket">[</span>73<span class="cite-bracket">]</span></a></sup> A study suggests that PAs help moderate the relationship between employee alignment and organizational performance.<sup id="cite_ref-Ayers_2015_Aligning_Individual_74-2" class="reference"><a href="#cite_note-Ayers_2015_Aligning_Individual-74"><span class="cite-bracket">[</span>73<span class="cite-bracket">]</span></a></sup> Government departments and public service organizations often face challenges in developing clear organizational goals, which makes it further challenging for managers evaluate the performance of subordinates based on individual performance goals that are not clearly aligned to organizational goals.<sup id="cite_ref-Barbieri_et_al_2023_Performance_of_Performance_Appraisal_Systems_64-1" class="reference"><a href="#cite_note-Barbieri_et_al_2023_Performance_of_Performance_Appraisal_Systems-64"><span class="cite-bracket">[</span>63<span class="cite-bracket">]</span></a></sup> </p><p><b>Lack of support from higher management</b> can undermine raters' confidence and their ability to conduct employee PA effectively, which can compromise the independence and integrity of PA decision-making.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-7" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> Employees often rely on higher management to validate the organization's decisions.<sup id="cite_ref-Lin_Kellough_2019_Performance_Appraisal_Problems_66-8" class="reference"><a href="#cite_note-Lin_Kellough_2019_Performance_Appraisal_Problems-66"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup> When higher management emphasizes the importance of PAs by providing endorsements, resources, training, and time for participation, it can motivate raters to be more accountable and thorough in conducting accurate appraisals.<sup id="cite_ref-Park_2014_Motivation_of_Public_Managers_71-1" class="reference"><a href="#cite_note-Park_2014_Motivation_of_Public_Managers-71"><span class="cite-bracket">[</span>70<span class="cite-bracket">]</span></a></sup> However, political and institutional factors, such as, political ideologies, norms, and organizational culture can influence the effective implementation of PA outcomes.<sup id="cite_ref-Wang_et_al_2019_Contextualizing_performance_69-1" class="reference"><a href="#cite_note-Wang_et_al_2019_Contextualizing_performance-69"><span class="cite-bracket">[</span>68<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Conducting">Conducting</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=15" title="Edit section: Conducting"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p><a href="/wiki/Human_resource_management" title="Human resource management">Human resource management</a> (HRM) conducts performance management. Performance management systems consist of the activities and processes embraced by an organization in anticipation of improving employee performance, and therefore, organizational performance.<sup id="cite_ref-DeNisi_75-0" class="reference"><a href="#cite_note-DeNisi-75"><span class="cite-bracket">[</span>74<span class="cite-bracket">]</span></a></sup> Consequently, performance management is conducted at the organizational level and the individual level. At the organizational level, performance management oversees organizational performance and compares present performance with organizational performance goals.<sup id="cite_ref-Selden_46-2" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> The achievement of these organizational performance goals depends on the performance of the individual organizational members.<sup id="cite_ref-Selden_46-3" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> Therefore, measuring individual employee performance can prove to be a valuable performance management process for the purposes of HRM and for the organization.<sup id="cite_ref-Selden_46-4" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> Many researchers would argue that "performance appraisal is one of the most important processes in Human Resource Management".<sup id="cite_ref-Sudarsan_16-1" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> </p><p>The performance management process begins with leadership within the organization creating a performance management policy.<sup id="cite_ref-Selden_46-5" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> Primarily, management governs performance by influencing employee performance input (e.g. training programs) and by providing feedback via output (i.e. performance assessment and appraisal).<sup id="cite_ref-Molleman_76-0" class="reference"><a href="#cite_note-Molleman-76"><span class="cite-bracket">[</span>75<span class="cite-bracket">]</span></a></sup> "The ultimate objective of a performance management process is to align individual performance with organizational performance".<sup id="cite_ref-Den_Hartog_77-0" class="reference"><a href="#cite_note-Den_Hartog-77"><span class="cite-bracket">[</span>76<span class="cite-bracket">]</span></a></sup> A very common and central process of performance management systems is performance appraisal (PA).<sup id="cite_ref-Selden_46-6" class="reference"><a href="#cite_note-Selden-46"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup> The PA process should be able to inform employees about the "organization's goals, priorities, and expectations and how well they are contributing to them".<sup id="cite_ref-Den_Hartog_77-1" class="reference"><a href="#cite_note-Den_Hartog-77"><span class="cite-bracket">[</span>76<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Frequency_of_PAs">Frequency of PAs</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=16" title="Edit section: Frequency of PAs"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Performance appraisals (PAs) are conducted at least annually,<sup id="cite_ref-Selden2_78-0" class="reference"><a href="#cite_note-Selden2-78"><span class="cite-bracket">[</span>77<span class="cite-bracket">]</span></a></sup> and annual employee performance reviews appear to be the standard in most American organizations.<sup id="cite_ref-Cederblom_10-2" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> However, "it has been acknowledged that appraisals conducted more frequently (more than once a year) may have positive implications for both the organization and employee."<sup id="cite_ref-Schraeder_15-12" class="reference"><a href="#cite_note-Schraeder-15"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> It is suggested that regular performance feedback provided to employees may quell any unexpected or surprising feedback to year-end discussions.<sup id="cite_ref-Sudarsan_16-2" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> In a recent research study concerning the timeliness of PAs, "one of the respondents even suggested that the performance review should be done formally and more frequently, perhaps once a month, and recorded twice a year."<sup id="cite_ref-Sudarsan_16-3" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> </p><p>Other researchers propose that the purpose of PAs and the frequency of their feedback are contingent upon the nature of the job and characteristics of the employee.<sup id="cite_ref-Cummings_79-0" class="reference"><a href="#cite_note-Cummings-79"><span class="cite-bracket">[</span>78<span class="cite-bracket">]</span></a></sup> For example, employees of routine jobs where performance maintenance is the goal would benefit sufficiently from annual PA feedback. On the other hand, employees of more discretionary and non-routine jobs, where goal-setting is appropriate and there is room for development, would benefit from more frequent PA feedback. Informal performance appraisals may be done more often, to prevent the element of surprise from the formal appraisal.<sup id="cite_ref-Cederblom_10-3" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Cummings_79-1" class="reference"><a href="#cite_note-Cummings-79"><span class="cite-bracket">[</span>78<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-80" class="reference"><a href="#cite_note-80"><span class="cite-bracket">[</span>79<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Methods_of_collecting_data">Methods of collecting data</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=17" title="Edit section: Methods of collecting data"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>There are three main methods used to collect performance appraisal (PA) data: objective production, personnel, and judgmental evaluation. Judgmental evaluations are the most commonly used with a large variety of evaluation methods.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-5" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Objective_production">Objective production</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=18" title="Edit section: Objective production"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The objective production method consists of direct, but limited, measures such as sales figures, production numbers, the electronic performance monitoring of data entry workers, etc.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-6" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The measures used to appraise performance would depend on the job and its duties. Although these measures deal with unambiguous criteria, they are usually incomplete because of criterion contamination and criterion deficiency. Criterion contamination refers to the part of the actual criteria that is unrelated to the conceptual criteria.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-7" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> In other words, the variability in performance can be due to factors outside of the employee's control. Criterion deficiency refers to the part of the conceptual criteria that is not measured by the actual criteria.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-8" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> In other words, the quantity of production does not necessarily indicate the quality of the products. Both types of criterion inadequacies result in reduced <a href="/wiki/Validity_(logic)" title="Validity (logic)">validity</a> of the measure.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-9" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Regardless of the fact that objective production data is not a complete reflection upon job performance, such data is relevant to job performance. </p> <div class="mw-heading mw-heading4"><h4 id="Happy-productive_worker_hypothesis">Happy-productive worker hypothesis</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=19" title="Edit section: Happy-productive worker hypothesis"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The happy-productive worker hypothesis states that the happiest workers are the most productive performers, and the most productive performers are the happiest workers.<sup id="cite_ref-Staw_81-0" class="reference"><a href="#cite_note-Staw-81"><span class="cite-bracket">[</span>80<span class="cite-bracket">]</span></a></sup> Yet, after decades of research, the relationship between <a href="/wiki/Job_satisfaction" title="Job satisfaction">job satisfaction</a> and job performance produces only a weak positive correlation. Published in 2001 by <i>Psychological Bulletin</i>, a meta-analysis of 312 research studies produced an uncorrected correlation of 0.18.<sup id="cite_ref-Judge_82-0" class="reference"><a href="#cite_note-Judge-82"><span class="cite-bracket">[</span>81<span class="cite-bracket">]</span></a></sup> This correlation is much weaker than what the happy-productive worker hypothesis would predict. </p> <div class="mw-heading mw-heading3"><h3 id="Personnel">Personnel</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=20" title="Edit section: Personnel"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The personnel method is the recording of withdrawal behaviors (i.e. absenteeism, accidents). Most organizations consider unexcused absences to be indicators of poor job performance, even with all other factors being equal;<sup id="cite_ref-Staw_81-1" class="reference"><a href="#cite_note-Staw-81"><span class="cite-bracket">[</span>80<span class="cite-bracket">]</span></a></sup> however, this is subject to criterion deficiency. The quantity of an employee's absences does not reflect how dedicated that employee may be to the job and its duties. Especially for <a href="/wiki/Blue-collar_jobs" class="mw-redirect" title="Blue-collar jobs">blue-collar jobs</a>, accidents can often be a useful indicator of poor job performance,<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-10" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> but this is also subject to criterion contamination because situational factors also contribute to accidents. Once again, both types of criterion inadequacies result in reduced validity of the measure.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-11" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Although excessive absenteeism or accidents often indicate poor job performance rather than good performance, such personnel data is not a comprehensive reflection of an employee's performance.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-12" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Judgmental_evaluation">Judgmental evaluation</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=21" title="Edit section: Judgmental evaluation"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/4/41/A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg/220px-A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg" decoding="async" width="220" height="147" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/4/41/A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg/330px-A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/4/41/A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg/440px-A_woman_starts_to_fill_in_an_employee_evaluation_form_in_pen.jpg 2x" data-file-width="4000" data-file-height="2667" /></a><figcaption>An employee filling in an evaluation form</figcaption></figure> <p>Judgmental <b>evaluation</b> appears to be a collection of methods, and as such, could be considered a methodology. A common approach to obtaining PAs is by means of raters.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-13" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Because the raters are human, some error will always be present in the data. The most common types of error are <a href="/wiki/Illusory_superiority" title="Illusory superiority">leniency errors</a>, <a href="/wiki/Central_tendency" title="Central tendency">central tendency</a> errors, and errors resulting from the <a href="/wiki/Halo_effect" title="Halo effect">halo effect</a>.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-14" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Halo effect is characterized by the tendency to rate a person who is exceptionally strong in one area higher than deserved in other areas. It is the opposite of the Horns effect, where a person is rated as lower than deserved in other areas due to an extreme deficiency in a single discipline.<sup id="cite_ref-Belle_et_al_2017_Cognitive_Biases_in_Performance_65-2" class="reference"><a href="#cite_note-Belle_et_al_2017_Cognitive_Biases_in_Performance-65"><span class="cite-bracket">[</span>64<span class="cite-bracket">]</span></a></sup> These errors arise predominantly from <a href="/wiki/Social_cognition" title="Social cognition">social cognition</a> and the theory in that how we judge and evaluate other individuals in various contexts is associated with how we "acquire, process, and categorize information".<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-15" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p><p>An essential piece of this method is rater training. Rater training is the "process of educating raters to make more accurate assessments of performance, typically achieved by reducing the frequency of halo, leniency, and central-tendency errors".<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-16" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Rater training also helps the raters "develop a common frame of reference for evaluation" of individual performance.<sup id="cite_ref-FOOTNOTEGomez-MejiaBalkinCardy2011[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_83-0" class="reference"><a href="#cite_note-FOOTNOTEGomez-MejiaBalkinCardy2011[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-83"><span class="cite-bracket">[</span>82<span class="cite-bracket">]</span></a></sup> Many researchers and survey respondents support the ambition of effectual rater training.<sup id="cite_ref-Sudarsan_16-4" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> However, it is noted that such training is expensive, time-consuming, and only truly functional for behavioral assessments.<sup id="cite_ref-Sudarsan_16-5" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> </p><p>Another piece to keep in mind is the effects of rater motivation on judgmental evaluations. It is not uncommon for rating inflation to occur due to rater motivation (i.e. "organizationally induced pressures that compel raters to evaluate ratees positively").<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-17" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Typically, raters are motivated to give higher ratings because of the lack of organizational sanction concerning accurate/inaccurate appraisals, the rater's desire to guarantee promotions, salary increases, etc., the rater's inclination to avoid negative reactions from subordinates, and the observation that higher ratings of the ratees reflect favorably upon the rater.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-18" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p><p>The main methods used in judgmental performance appraisal are:<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-19" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p> <ul><li><a href="/wiki/Rating_scale" title="Rating scale">Graphic rating scale</a>: graphic <a href="/wiki/Scale_(social_sciences)" title="Scale (social sciences)">rating scales</a> are the most commonly used system in PA.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-20" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> On several different factors, subordinates are judged on 'how much' of that factor or trait they possess. Typically, the raters use a 5- or 7-point scale; however, there are as many as 20-point scales.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-21" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup></li> <li>Employee-comparison methods: rather than subordinates being judged against pre-established criteria, they are compared with one another. This method eliminates central tendency and leniency errors but still allows for halo effect errors to occur.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-22" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The rank-order method has raters ranking subordinates from "best" to "worst", but how truly good or bad one is on a performance dimension would be unknown.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-23" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The <a href="/wiki/Pairwise_comparison_(psychology)" title="Pairwise comparison (psychology)">paired-comparison</a> method requires the rater to select the two "best" subordinates out of a group on each dimension then rank individuals according to the number of times each subordinate was selected as one of the "best".<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-24" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The forced-distribution method is good for large groups of ratees. The raters evaluate each subordinate on one or more dimensions and then place (or "force-fit") each subordinate in a 5 to 7 category <a href="/wiki/Normal_distribution" title="Normal distribution">normal distribution</a>.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-25" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The method of top-grading can be applied to the forced distribution method.<sup id="cite_ref-FOOTNOTESmart1999[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_84-0" class="reference"><a href="#cite_note-FOOTNOTESmart1999[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-84"><span class="cite-bracket">[</span>83<span class="cite-bracket">]</span></a></sup> This method identifies the 10% lowest performing subordinates, as according to the forced distribution, and dismisses them leaving the 90% higher performing subordinates.</li> <li>Behavioral checklists and scales: behaviors are more definite than traits. The critical incidents method (or <a href="/wiki/Critical_incident_technique" title="Critical incident technique">critical incident technique</a>) concerns "specific behaviors indicative of good or bad job performance".<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-26" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Supervisors record behaviors of what they judge to be job performance relevant, and they keep a running tally of good and bad behaviors. A discussion on performance may then follow. The <a href="/wiki/Behaviorally_anchored_rating_scales" title="Behaviorally anchored rating scales">behaviorally anchored rating scales</a> (BARS) combine the critical incidents method with rating scale methods by rating performance on a scale but with the scale points being anchored by behavioral incidents.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-27" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Note that BARS are job specific. In the <b>behavioral observation scale (BOS)</b> approach to performance appraisal, employees are also evaluated in the terms of critical incidents. In that respect, it is similar to BARS. However, the <b>BOS</b> appraisal rate subordinates on the <i>frequency</i> of the critical incidents as they are observed to occur over a given period. The ratings are assigned on a five-point scale. The behavioral incidents for the rating scale are developed in the same way as for BARS through identification by supervisors or other subject matter experts. Similarly, <b>BOS</b> techniques meet equal employment opportunity because they are related to actual behavior required for successful job performance.<sup id="cite_ref-Fletcher_85-0" class="reference"><a href="#cite_note-Fletcher-85"><span class="cite-bracket">[</span>84<span class="cite-bracket">]</span></a></sup></li></ul> <p>The frequency of an evaluation, and policies concerning them, varies widely from workplace to workplace. Sometimes, an evaluation will be given to a new employee after a <a href="/wiki/Probation_(workplace)" title="Probation (workplace)">probationary</a> period lapses, after which they may be conducted on a regular basis (such as every year). According to the 2014 Performance Management survey, 96% of employers perform annual performance evaluations and 44% of employers perform a 90-day performance review for new employees.<sup id="cite_ref-86" class="reference"><a href="#cite_note-86"><span class="cite-bracket">[</span>85<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Peer_and_self_assessments">Peer and self assessments</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=22" title="Edit section: Peer and self assessments"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>For assessment to be successful and effective it must be conducted as a managed process. The process must be given sufficient time and space and be supported by appropriately trained and purposed personnel. Key activities to support the appraisal process are identified as: </p> <ul><li>A suitable model of assessment (for example: narrative self-assessment, goal-based assessment, SWOT analysis or rating scales)</li> <li>appropriately credentialed staff to manage the process</li> <li>A supported approach to the assessment (employees understand the process, are given time to engage with it and are motivated to)</li> <li>Improvement actions are identified and acknowledged where achieved, further planning is undertaken where new or unresolved improvement actions are identified.</li> <li>The improvement cycle has a ‘closed loop’ structure, allowing employees to reset prior to progressing to new goals.</li> <li>Employees can see how their development relates to the wider organisational plan.</li></ul> <p><sup id="cite_ref-87" class="reference"><a href="#cite_note-87"><span class="cite-bracket">[</span>86<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-88" class="reference"><a href="#cite_note-88"><span class="cite-bracket">[</span>87<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-89" class="reference"><a href="#cite_note-89"><span class="cite-bracket">[</span>88<span class="cite-bracket">]</span></a></sup> </p><p>While performance appraisal is typically performed along reporting relationships (usually top-down), assessment can include both peer and <a href="/wiki/Self-assessment" title="Self-assessment">self-assessment</a>. </p> <div class="mw-heading mw-heading4"><h4 id="Self_Assessment">Self Assessment</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=23" title="Edit section: Self Assessment"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Self-assessment incorporates a <i>“wide variety of mechanisms and techniques through which students describe (i.e., assess) and possibly assign merit or worth to (i.e., evaluate) the qualities of their own learning processes and products”</i> (p. 804)<sup id="cite_ref-90" class="reference"><a href="#cite_note-90"><span class="cite-bracket">[</span>89<span class="cite-bracket">]</span></a></sup> </p><p>Threats to successful implementation of self-assessment are scarcity of time, overemphasis on scoring tools, failure to follow-up improvement actions and lack of communication.<sup id="cite_ref-91" class="reference"><a href="#cite_note-91"><span class="cite-bracket">[</span>90<span class="cite-bracket">]</span></a></sup> It’s a Self-reflective process meaning that structure, and the ability to remain objective about one’s own achievements and qualities are essential to the success of self-assessment.<sup id="cite_ref-92" class="reference"><a href="#cite_note-92"><span class="cite-bracket">[</span>91<span class="cite-bracket">]</span></a></sup> </p><p>The risk of flawed self-assessment is that self-perceptions of behaviours, knowledge and skill can fail to align with the reality of an individual’s performance. This can either absorb excessive management time in addressing flawed self-perceptions of performance or, if the behaviour is not addressed, can detract from the achievement of organisational goals. Therefore, evolved reflective skills are essential to successful self-assessment.<sup id="cite_ref-93" class="reference"><a href="#cite_note-93"><span class="cite-bracket">[</span>92<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Peer_assessments">Peer assessments</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=24" title="Edit section: Peer assessments"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In peer assessment the appraisee is subject to feedback from peers – that is members of an organisation who function at the same level as the appraisee. In general, tools are made available to peer assessors to grade the appraisee against pre-determined criteria. These tools typically take the form of a multi-format questionnaire that might include VAS, Likert scoring and the collection of both quantitative and qualitative data by a number of means.<sup id="cite_ref-ReferenceA_94-0" class="reference"><a href="#cite_note-ReferenceA-94"><span class="cite-bracket">[</span>93<span class="cite-bracket">]</span></a></sup> </p><p>As in any method of performance appraisal, high quality of feedback is a key to the effectiveness of peer evaluation,<sup id="cite_ref-95" class="reference"><a href="#cite_note-95"><span class="cite-bracket">[</span>94<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-:12_96-0" class="reference"><a href="#cite_note-:12-96"><span class="cite-bracket">[</span>95<span class="cite-bracket">]</span></a></sup> as is closing the loop on the appraisal process. There are threats to both the quality and perception of feedback in peer-assessment, for example peers may be biased by pre-existing relationships and less trust or value might be put in the appraisal of a peer than a senior.<sup id="cite_ref-:12_96-1" class="reference"><a href="#cite_note-:12-96"><span class="cite-bracket">[</span>95<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-97" class="reference"><a href="#cite_note-97"><span class="cite-bracket">[</span>96<span class="cite-bracket">]</span></a></sup> Additionally in an organization where peer assessment is undertaken, employees may have concern for how the analysis of other is perceived, and how this my impact on their own assessment in turn.<sup id="cite_ref-98" class="reference"><a href="#cite_note-98"><span class="cite-bracket">[</span>97<span class="cite-bracket">]</span></a></sup> </p><p>Potential benefits of peer assessment are: </p> <ul><li>Decreased “social loafing” (mitigates the tendency to be less productive when part of a team).</li> <li>Improved performance.</li> <li>An environment that better reflects the culture of the team.</li> <li>Individuals take greater of each other and their relationships.<sup id="cite_ref-ReferenceA_94-1" class="reference"><a href="#cite_note-ReferenceA-94"><span class="cite-bracket">[</span>93<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading4"><h4 id="360_Degree_Feedback">360 Degree Feedback</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=25" title="Edit section: 360 Degree Feedback"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>360 degree feedback contains elements of self, peer and manager appraisal as it aims to incorporate feedback from multiple sources to produce a more comprehensive evaluation of the appraisee.<sup id="cite_ref-99" class="reference"><a href="#cite_note-99"><span class="cite-bracket">[</span>98<span class="cite-bracket">]</span></a></sup> The feedback is divided to reflect formative and summative domains – formative feedback is taken from peers; Summative feedback is taken from managers. Both are combined to inform development, but it is the summative feedback which counts most toward organizational performance indicators and potential rewards or punishments related to performance.<sup id="cite_ref-Meghdad_et_al_2020_Assessment_of_the_performance_100-0" class="reference"><a href="#cite_note-Meghdad_et_al_2020_Assessment_of_the_performance-100"><span class="cite-bracket">[</span>99<span class="cite-bracket">]</span></a></sup> </p><p>The principal advantage of 360 degree feedback is that it is comprehensive and makes it possible for the “organization” to feed back on an individual, thus blunting potential biases that might occur in less fulsome processes, as such the 360 process promotes organizational trust, and mitigates against staff members’ intent to leave.<sup id="cite_ref-Meghdad_et_al_2020_Assessment_of_the_performance_100-1" class="reference"><a href="#cite_note-Meghdad_et_al_2020_Assessment_of_the_performance-100"><span class="cite-bracket">[</span>99<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Negotiated_Performance_Appraisal">Negotiated Performance Appraisal</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=26" title="Edit section: Negotiated Performance Appraisal"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In negotiated performance appraisal the appraisal follows the typical format, but a facilitator is present who may mediate perceived risks of defensiveness, bias or conflict and can prevent the tendency of appraisers to leave areas of under-performance unaddressed. This approach has little presence in the literature around performance appraisal but may be of benefit in supporting face to face peer performance conversations.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (September 2024)">citation needed</span></a></i>]</sup> </p><p>In general, optimal PA process involves a combination of multiple assessment modalities. One common recommendation is that assessment flows from self-assessment, to peer-assessment, to management assessment – in that order. Starting with self-assessment facilitates avoidance of conflict. Peer feedback ensures peer accountability, which may yield better results than accountability to management. Management assessment comes last for need of recognition by authority and avoidance of conflict in case of disagreements. It is generally recommended that PA is done in shorter cycles to avoid high-stakes discussions, as is usually the case in long-cycle appraisals.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (July 2013)">citation needed</span></a></i>]</sup> </p><p>Research has shown that the source of the feedback (either manager or peer) does not matter in influencing employees' subsequent innovative or extra-role behaviors after the feedback is received.<sup id="cite_ref-101" class="reference"><a href="#cite_note-101"><span class="cite-bracket">[</span>100<span class="cite-bracket">]</span></a></sup> As long as the feedback is provided, the source does not matter.<sup id="cite_ref-102" class="reference"><a href="#cite_note-102"><span class="cite-bracket">[</span>101<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Principal–agent_framework"><span id="Principal.E2.80.93agent_framework"></span>Principal–agent framework</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=27" title="Edit section: Principal–agent framework"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The principal–agent framework is a model describing the relationship of information held between an employer and an employee. It is used to forecast responses from employees and strategies at finding resolutions against misaligned incentives that interfere with the goals of the employer. The model makes two assumptions: the principals wants agents to work for the principal's best interest, but agents possess different goals than the principals; and, the agents have more information than the principals resulting in the asymmetry of information between the two parties. This paradigm creates adverse selections and moral hazards for the hiring company in deciding how to effectively minimize the potential threat of shirking; disruption to daily operations; and loss in output margins due to actions of the employee.<sup id="cite_ref-Waterman_Meier_1998_Principal-Agent_Models_6-2" class="reference"><a href="#cite_note-Waterman_Meier_1998_Principal-Agent_Models-6"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Incentive_conflict_resolutions">Incentive conflict resolutions</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=28" title="Edit section: Incentive conflict resolutions"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Incentive pay leads to the increase of agents awareness of their own actions and seek to maximize their pay by considering the best possible actions that can be taken for the success of the firm and actively explore several options to minimize opportunity costs. The issue with this form of resolution is the firm must compensate the agents for bearing a risk premium and inequitable pay.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (September 2024)">citation needed</span></a></i>]</sup> </p><p>Fixed payment ensures a safer, standardized mode of contract that delivers reassurance in spite of performance fluctuations and external environment volatility. However, lack of motivation occurs more readily and incurs shirking and adverse selections.<sup id="cite_ref-103" class="reference"><a href="#cite_note-103"><span class="cite-bracket">[</span>102<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Organizational_citizenship_behavior">Organizational citizenship behavior</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=29" title="Edit section: Organizational citizenship behavior"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1236090951"><div role="note" class="hatnote navigation-not-searchable">Main article: <a href="/wiki/Organizational_citizenship_behavior" title="Organizational citizenship behavior">Organizational citizenship behavior</a></div> <p>Also referred to as contextual behavior, prosocial behavior, and extra-role behavior, organizational citizenship behavior (OCB) consists of employee behavior that contributes to the welfare of the organization but is beyond the scope of the employee's job duties.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-28" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> These extra-role behaviors may help or hinder the attainment of organizational <a href="/wiki/Goal" title="Goal">goals</a>. Research supports five dimensions of OCB: <a href="/wiki/Altruism" title="Altruism">altruism</a>, <a href="/wiki/Conscientiousness" title="Conscientiousness">conscientiousness</a>, <a href="/wiki/Courtesy" title="Courtesy">courtesy</a>, <a href="/wiki/Sportsmanship" title="Sportsmanship">sportsmanship</a>, and <a href="/wiki/Civic_virtue" title="Civic virtue">civic virtue</a>.<sup id="cite_ref-LePine_104-0" class="reference"><a href="#cite_note-LePine-104"><span class="cite-bracket">[</span>103<span class="cite-bracket">]</span></a></sup> Researchers have found that the OCB dimensions of altruism and civic virtue can have just as much of an impact on manager's subjective evaluations of employees' performances as employees' objective productivity levels.<sup id="cite_ref-MacKenzie_105-0" class="reference"><a href="#cite_note-MacKenzie-105"><span class="cite-bracket">[</span>104<span class="cite-bracket">]</span></a></sup> The degree to which OCB can influence judgments of job performance is relatively high. Controversy exists as to whether OCB should be formally considered as a part of performance appraisal (PA). </p> <div class="mw-heading mw-heading2"><h2 id="Interviews">Interviews</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=30" title="Edit section: Interviews"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The performance appraisal (PA) interview is typically the final step of the appraisal process.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-29" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The interview is held between the subordinate and supervisor. The PA interview can be considered of great significance to an organization's PA system.<sup id="cite_ref-Cederblom_10-4" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> It is most advantageous when both the superior and subordinate participate in the interview discussion and establish goals together.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-30" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Three factors consistently contribute to effective PA interviews: the supervisor's knowledge of the subordinate's job and performance in it, the supervisor's support of the subordinate, and a welcoming of the subordinate's participation.<sup id="cite_ref-Cederblom_10-5" class="reference"><a href="#cite_note-Cederblom-10"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> The objective of performance appraisal is to assess the training development needs of employees. </p> <div class="mw-heading mw-heading2"><h2 id="Employee_reactions">Employee reactions</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=31" title="Edit section: Employee reactions"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Numerous researchers have reported that many employees are not satisfied with their performance appraisal (PA) systems.<sup id="cite_ref-Sudarsan_16-6" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> Studies have shown that subjectivity as well as appraiser <a href="/wiki/Bias" title="Bias">bias</a> is often a problem perceived by as many as half of employees.<sup id="cite_ref-Sudarsan_16-7" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> Appraiser bias, however, appears to be perceived as more of a problem in government and public sector organizations.<sup id="cite_ref-Sudarsan_16-8" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> Also, according to some studies, employees wished to see changes in the PA system by making "the system more objective, improving the feedback process, and increasing the frequency of review."<sup id="cite_ref-Sudarsan_16-9" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> In light of traditional PA operation defects, "organizations are now increasingly incorporating practices that may improve the system. These changes are particularly concerned with areas such as elimination of subjectivity and bias, training of appraisers, improvement of the feedback process and the performance review discussion."<sup id="cite_ref-Sudarsan_16-10" class="reference"><a href="#cite_note-Sudarsan-16"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> </p><p>According to a meta-analysis of 27 field studies, general employee participation in his/her own appraisal process was positively correlated with employee reactions to the PA system.<sup id="cite_ref-Cawley_44-1" class="reference"><a href="#cite_note-Cawley-44"><span class="cite-bracket">[</span>43<span class="cite-bracket">]</span></a></sup> More specifically, employee participation in the appraisal process was most strongly related to employee satisfaction with the PA system.<sup id="cite_ref-Cawley_44-2" class="reference"><a href="#cite_note-Cawley-44"><span class="cite-bracket">[</span>43<span class="cite-bracket">]</span></a></sup> Concerning the reliability of employee reaction measures, researchers have found employee reaction scales to be sound with few concerns through using a confirmatory factor analysis that is representative of employee reaction scales.<sup id="cite_ref-Keeping_106-0" class="reference"><a href="#cite_note-Keeping-106"><span class="cite-bracket">[</span>105<span class="cite-bracket">]</span></a></sup> </p><p>Researchers suggest that the study of employees' reactions to PA is important because of two main reasons: employee reactions symbolizes a criterion of interest to practitioners of PAs and employee reactions have been associated through theory to determinants of appraisal acceptance and success.<sup id="cite_ref-Keeping_106-1" class="reference"><a href="#cite_note-Keeping-106"><span class="cite-bracket">[</span>105<span class="cite-bracket">]</span></a></sup> Researchers translate these reasons into the context of the <a href="/wiki/Scientist-practitioner_model" class="mw-redirect" title="Scientist-practitioner model">scientist-practitioner gap</a> or the "lack of alignment between research and practice."<sup id="cite_ref-Keeping_106-2" class="reference"><a href="#cite_note-Keeping-106"><span class="cite-bracket">[</span>105<span class="cite-bracket">]</span></a></sup> </p><p>Schultz and Schultz notes that opposition to performance appraisals generally do not receive positive ratings from anyone involved, "so employees that will be directly affected by the Performance Appraisals are less than enthusiastic about participating in them". When an employee knows that their work performance has been less than perfect it is nerve-racking to be evaluated. Employees tend to be hostile knowing they could be given bad news on their performance.<sup id="cite_ref-FOOTNOTESchultzSchultz2010108–109_107-0" class="reference"><a href="#cite_note-FOOTNOTESchultzSchultz2010108–109-107"><span class="cite-bracket">[</span>106<span class="cite-bracket">]</span></a></sup> </p><p>Most managers prefer to begin with positive information and then add bad news or suggestions for improvement at the end. However, employees are most satisfied when bad news is addressed early in the interview and positive information is saved until the end, so that the meeting ends with a positive feeling.<sup id="cite_ref-:4_108-0" class="reference"><a href="#cite_note-:4-108"><span class="cite-bracket">[</span>107<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Hidden_cost_of_control">Hidden cost of control</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=32" title="Edit section: Hidden cost of control"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>While performance appraisals are fundamental in the assessment of employees, frequent testing can result in the deterioration of employee performance, thus impacting overall business operations. The agent's perception of these 'control' devices are that they signal mistrust to the individual and reduce working autonomy. If these management practices are employed without consideration of the emotional response to said devices, then the agent's willingness to engage in the company's ambitions are greatly reduced as suggested in empirical studies.<sup id="cite_ref-109" class="reference"><a href="#cite_note-109"><span class="cite-bracket">[</span>108<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Legal_implications">Legal implications</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=33" title="Edit section: Legal implications"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>There are <a href="/wiki/Federal_law" title="Federal law">federal laws</a> addressing fair employment practices, and this also concerns performance appraisal (PA). <a href="/wiki/Discrimination" title="Discrimination">Discrimination</a> can occur within predictions of performance and evaluations of job behaviors.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-31" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The revision of many court cases has revealed the involvement of alleged discrimination which was often linked to the assessment of the employee's job performance.<sup id="cite_ref-Malos_110-0" class="reference"><a href="#cite_note-Malos-110"><span class="cite-bracket">[</span>109<span class="cite-bracket">]</span></a></sup> Some of the laws which protect individuals against discrimination are "the <a href="/wiki/Civil_Rights_Act_of_1964" title="Civil Rights Act of 1964">Title VII of the Civil Rights Act of 1964</a>, the <a href="/wiki/Civil_Rights_Act_of_1991" title="Civil Rights Act of 1991">Civil Rights Act of 1991</a>, the <a href="/wiki/Age_Discrimination_in_Employment_Act" class="mw-redirect" title="Age Discrimination in Employment Act">Age Discrimination in Employment Act</a> (ADEA), and the <a href="/wiki/Americans_with_Disabilities_Act_of_1990" title="Americans with Disabilities Act of 1990">Americans with Disabilities Act</a> (ADA)."<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-32" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Lawsuits may also results from charges of an employer's negligence, defamation, or misrepresentation.<sup id="cite_ref-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_1-33" class="reference"><a href="#cite_note-FOOTNOTEHowesMuchinsky2022[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> A few appraisal criteria to keep in mind for a legally sound PA is to keep the content of the appraisal objective, job-related, behavior-based, within the control of the ratee, and related to specific functions rather than a global assessment.<sup id="cite_ref-Malos_110-1" class="reference"><a href="#cite_note-Malos-110"><span class="cite-bracket">[</span>109<span class="cite-bracket">]</span></a></sup> Some appraisal procedure suggestions for a legally sound PA is to standardize operations, communicate formally with employees, provide information of performance deficits and give opportunities to employees to correct those deficits, give employees access to appraisal results, provide written instructions for the training of raters, and use multiple, diverse and unbiased raters.<sup id="cite_ref-Malos_110-2" class="reference"><a href="#cite_note-Malos-110"><span class="cite-bracket">[</span>109<span class="cite-bracket">]</span></a></sup> These are valuable but not exhaustive lists of recommendations for PAs. </p><p>The Employment Opportunity Commission (EEOC) guidelines apply to any selection procedure that is used for making employment decisions, not only for hiring, but also for promotion, demotion, transfer, layoff, discharge, or early retirement. Therefore, employment appraisal procedures must be validated like tests or any other selection device. Employers who base their personnel decisions on the results of a well-designed performance review program that includes formal appraisal interviews are much more likely to be successful in defending themselves against claims of discrimination.<sup id="cite_ref-FOOTNOTESchultzSchultz2010129_111-0" class="reference"><a href="#cite_note-FOOTNOTESchultzSchultz2010129-111"><span class="cite-bracket">[</span>110<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Cross-cultural_implications">Cross-cultural implications</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=34" title="Edit section: Cross-cultural implications"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Performance appraisal (PA) systems, and the premises of which they were based, that have been formed and regarded as effective in the United States may not have the transferability for effectual utilization in other countries or <a href="/wiki/Culture" title="Culture">cultures</a>, and vice versa.<sup id="cite_ref-FOOTNOTEHofstede2001[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_17-1" class="reference"><a href="#cite_note-FOOTNOTEHofstede2001[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-17"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup> Performance "appraisal is thought to be deeply rooted in the <a href="/wiki/Norm_(social)" class="mw-redirect" title="Norm (social)">norms</a>, values, and beliefs of a <a href="/wiki/Society" title="Society">society</a>".<sup id="cite_ref-Seddon_112-0" class="reference"><a href="#cite_note-Seddon-112"><span class="cite-bracket">[</span>111<span class="cite-bracket">]</span></a></sup> "Appraisal reflects attitudes towards motivation and performance (self) and relationships (e.g. peers, subordinates, supervisors, organization), all of which vary from one country to the next".<sup id="cite_ref-Chiang_113-0" class="reference"><a href="#cite_note-Chiang-113"><span class="cite-bracket">[</span>112<span class="cite-bracket">]</span></a></sup> Therefore, appraisal should be in conjunction with cultural norms, values, and beliefs in order to be operative.<sup id="cite_ref-Sparrow_114-0" class="reference"><a href="#cite_note-Sparrow-114"><span class="cite-bracket">[</span>113<span class="cite-bracket">]</span></a></sup> The deep-seated norms, values and beliefs in different cultures affect employee motivation and perception of organizational equity and justice. In effect, a PA system created and considered effectual in one country may not be an appropriate assessment in another cultural region.<sup id="cite_ref-Chiang_113-1" class="reference"><a href="#cite_note-Chiang-113"><span class="cite-bracket">[</span>112<span class="cite-bracket">]</span></a></sup> </p><p>For example, some countries and cultures value the trait of assertiveness and personal accomplishment while others instead place more merit on cooperation and interpersonal connection. Countries scoring high on assertiveness consider PA to be a way of assuring equity among employees so that higher performing employees receive greater rewards or higher salaries.<sup id="cite_ref-Chiang_113-2" class="reference"><a href="#cite_note-Chiang-113"><span class="cite-bracket">[</span>112<span class="cite-bracket">]</span></a></sup> Countries scoring low on assertiveness but higher in interpersonal relations may not like the social separation and pay inequity of higher/lower performing employees; employees from this more cooperative rather than individualistic culture place more concern on interpersonal relationships with other employees rather than on individual interests.<sup id="cite_ref-Chiang_113-3" class="reference"><a href="#cite_note-Chiang-113"><span class="cite-bracket">[</span>112<span class="cite-bracket">]</span></a></sup> High assertive countries value performance feedback for self-management and effectiveness purposes while countries low in assertiveness view performance feedback as "threatening and obtrusive".<sup id="cite_ref-Chiang_113-4" class="reference"><a href="#cite_note-Chiang-113"><span class="cite-bracket">[</span>112<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Sully_115-0" class="reference"><a href="#cite_note-Sully-115"><span class="cite-bracket">[</span>114<span class="cite-bracket">]</span></a></sup> In this case, the PA of the high assertive countries would likely not be beneficial for countries scoring lower in assertiveness to employ. However, countries scoring lower in assertiveness could employ PA for purposes of improving long-term communication development within the organization such as clarifying job objectives, guide training and development plans, and lessen the gap between job performance and organizational expectations.<sup id="cite_ref-FOOTNOTECardyDobbins1994[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_116-0" class="reference"><a href="#cite_note-FOOTNOTECardyDobbins1994[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-116"><span class="cite-bracket">[</span>115<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Developments_in_information_technology">Developments in information technology</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=35" title="Edit section: Developments in information technology"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Computers have been playing an increasing role in PA for some time.<sup id="cite_ref-117" class="reference"><a href="#cite_note-117"><span class="cite-bracket">[</span>116<span class="cite-bracket">]</span></a></sup> There are two main aspects to this. The first is in relation to the electronic monitoring of performance, which affords the ability to record a huge amount of data on multiple dimensions of work performance.<sup id="cite_ref-118" class="reference"><a href="#cite_note-118"><span class="cite-bracket">[</span>117<span class="cite-bracket">]</span></a></sup> Not only does it facilitate a more continuous and detailed collection of performance data in some jobs, e.g. call centres, but it has the capacity to do so in a non-obvious, covert manner. The second aspect is in mediating the feedback process, by recording and aggregating performance ratings and written observations and making the information available on-line; many software packages are available for this. The use of IT in these ways undoubtedly helps in making the appraisal process more manageable, especially where multiple rating sources are involved, but it also raises many questions about appraisees' reactions and possible effects on PA outcomes. Mostly, the evidence so far is positive.<sup id="cite_ref-Fletcher_85-1" class="reference"><a href="#cite_note-Fletcher-85"><span class="cite-bracket">[</span>84<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Rater_errors">Rater errors</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=36" title="Edit section: Rater errors"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Mistakes made by raters is a major source of problems in performance appraisal. There is no simple way to eliminate these errors, but making raters aware of them through training is helpful. Rater errors are based on the feelings and it has consequences at the time of appraisal.<sup id="cite_ref-119" class="reference"><a href="#cite_note-119"><span class="cite-bracket">[</span>118<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-FOOTNOTEMathisJackson2003[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_120-0" class="reference"><a href="#cite_note-FOOTNOTEMathisJackson2003[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-120"><span class="cite-bracket">[</span>119<span class="cite-bracket">]</span></a></sup> </p><p><b>Varying standards</b> </p> <dl><dd><ul><li>Problem: When a manager appraises (evaluates) his or her employees and the manager uses different standards and expectations for employees who are performing similar jobs.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (January 2015)">citation needed</span></a></i>]</sup></li> <li>Example: A professor does not grade the exams of all students in the same standards, sometimes it depends on the affection that the professor has towards others. This affection will make professor give students higher or lower grades.</li> <li>Solution: The rater must use the same standards and weights for every employee. The manager should be able to show coherent arguments in order to explain the difference. Therefore, it would be easier to know if it is done, because the employee has provided a good performance, or if it because the manager perception is distorted.</li></ul></dd></dl> <p><b><a href="/wiki/Recency_effect" class="mw-redirect" title="Recency effect">Recency effects</a></b> </p> <dl><dd><ul><li>Problem: When the manager rates an individual above what the performance actually merits due to only considering the very latest performance and not taking into consideration a sufficient period for quality assessment.</li> <li>Example: When a professor gives the course grade based just in the performance of the student only in the last week.</li> <li>Solution: In order to avoid that, the manager can employ methods that track dominant traits as well as minor traits to understand adaptation over time. Total strength can be understood as the sum of the relative strengths.</li></ul></dd></dl> <p><b><a href="/wiki/Primacy_effect" class="mw-redirect" title="Primacy effect">Primacy effects</a></b> </p> <dl><dd><ul><li>Problem: When the person who evaluates gives more weight according to information the manager has received first.</li> <li>Example: During an evaluation the manager gives a higher score due to the initial impressions the employee made during their first few weeks, and is overlooking recent performance issues.</li> <li>Solution: When the manager has to make a decision, it is better not to do it according to what he or she remembers, but should be based on all the relevant and documented data of the employees performance.</li></ul></dd></dl> <p><b>Central tendency</b> </p> <dl><dd><ul><li>Problem: When the manager evaluates every employee within a narrow range, as the average because he or she is dismissing the differences in the performance that employees have done.</li> <li>Example: When a professor because the average of the class tends to grade harder. Therefore, if the performance of the class average is quite high, the professor will evaluate them more highly. On the contrary, if the average of the class is lower, he or she would appraise lower.</li></ul></dd></dl> <p><b>Leniency</b> </p> <dl><dd><ul><li>Problem: Rating of all employees are at the high end of the scale.</li> <li>Example: When the professor tends to grade harder, because the average of the class.</li></ul></dd></dl> <p><b>Strictness</b> </p> <dl><dd><ul><li>Problem: When a manager uses only the lower part of the scale to rate employees.</li> <li>Example: When the professor tends to grade lower, because the average of the class.</li> <li>Solution: try to focus more on the individual performance of every employee regardless the average results.</li></ul></dd></dl> <p><b>Rater bias</b><sup id="cite_ref-121" class="reference"><a href="#cite_note-121"><span class="cite-bracket">[</span>120<span class="cite-bracket">]</span></a></sup> </p> <dl><dd><ul><li>Problem: Rater's when the manager rates according to their values and prejudices which at the same time distort the rating. Those differentiations can be made due to the ethnic group, gender, age, religion, sexuality or appearance of the employee.</li> <li>Example: Sometimes happen that a manager treats someone different, because they think that the employee is <a href="/wiki/Homosexuality" title="Homosexuality">homosexual</a>.</li> <li>Solution: If then, the examination is done by higher-level managers, this kind of appraising can be corrected, because they are supposed to be more impartial.</li></ul></dd></dl> <p><b><a href="/wiki/Halo_effect" title="Halo effect">Halo effect</a></b> </p> <dl><dd><ul><li>Problem: When a manager rates an employee high on all items because of one characteristic they like.</li> <li>Example: If a worker has few absences but the supervisor has a good relationship with that employee, the supervisor might give to the employee a high rating in all other areas of work, in order to balance the rating. Sometimes it happens due to the emotional dependability based on the good relationship they have.</li> <li>Solution: Training raters to recognize the problem and differentiating the person with the performance they do.</li></ul></dd></dl> <p><b><a href="/wiki/Horn_effect" title="Horn effect">Horn effect</a></b> </p> <dl><dd><ul><li>Problem: This is the opposite to the halo effect and horns effect occurs when a manager rates an employee low on all items because of one characteristic that he or she dislikes.</li> <li>Example: If a worker performs well but at certain times loves telling jokes, but the supervisor dislikes jokes, the supervisor might give the employee a lower rating in all other areas of work. Sometimes it happens when they do not have a close relationship and manager does not like the employee.</li> <li>Solution: Is the same as in the halo effect. Training raters to recognize the problem and differentiating the person with the performance they provide.</li></ul></dd></dl> <p><b>Contrast</b> </p> <dl><dd><ul><li>Problem: The tendency to rate people relative to other people rather than to the individual performance.</li> <li>Example: At school, if you are sat down where all the chatty people are and you are silent but you do not pay attention and you do not do your homework, because you are drawing; when teacher gets angry with the group, you might be excluded of the bad behavior they have just because you are silent; but not because you are doing a good performance. Therefore, according to the group, you are not that chatty, but you are either doing the proper performance. However the rater will only get the idea that your behavior is not as bad as other, thus, you will be rate higher.</li> <li>Solution: The rating should reflect the task requirement performance, not according to other people attitude.</li></ul></dd></dl> <p><b>Similar-to-me / Different-from-me</b> </p> <dl><dd><ul><li>Problem: Sometimes, raters are influenced by some of the characteristics that people show. Depending if those characteristics are similar or different to the evaluators, they would be evaluated differently.</li> <li>Example: A manager with higher education degree might give subordinates with higher education degree a higher appraisal than those with only bachelor's degrees.</li> <li>Solution: Try to focus on the performance the employee is doing regardless the common characteristic that you have</li></ul></dd></dl> <p><b>Sampling</b> </p> <dl><dd><ul><li>Problem: When the rater evaluates the performance of an employee relying only on a small percentage of the amount of work done.</li> <li>Example: An employee has to do 100 reports. Then, the manager takes five of them to check how has the work been done, and the manager finds mistakes in those five reports. Therefore the manager will appraise the work of the employee as a "poor" one, without having into account the other 95 reports that the manager has not seen, that have been made correctly.</li> <li>Solution: To follow the entire track of the performance, not just a little part of it.</li></ul></dd></dl> <p>It is difficult to minimize rater errors, since humans are not objective. Moreover, sometimes, managers are not aware of having preferences towards people, but there are tools to have more objective information, such as using available technology to track performances and record it. </p><p>Consultant <a href="/wiki/Marcus_Buckingham" title="Marcus Buckingham">Marcus Buckingham</a> and executive Ashley Goodall, reporting on a large-scale Deloitte performance management survey on <i>Harvard Business Review</i>, said, contrary to the assumptions underlying performance rating, the rating mainly measured the unique rating tendencies of the rater and thus reveals more about the rater than about the person who is rated. They referred to this as the <i>idiosyncratic rater effect</i>. In view of this effect, they advocate a radically different approach to performance management. In their scenario, 360-degree feedback and similar time-intensive exercises are replaced by team leaders' "performance snapshots" that focus on what they would <i>do</i> with each team member rather than what they <i>think</i> of that individual, and yearly appraisals of past performance are replaced by weekly check-ins among team leader and team member, preferably initiated by the team member, that focus on current and upcoming work.<sup id="cite_ref-122" class="reference"><a href="#cite_note-122"><span class="cite-bracket">[</span>121<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=37" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1184024115">.mw-parser-output .div-col{margin-top:0.3em;column-width:30em}.mw-parser-output .div-col-small{font-size:90%}.mw-parser-output .div-col-rules{column-rule:1px solid #aaa}.mw-parser-output .div-col dl,.mw-parser-output .div-col ol,.mw-parser-output .div-col ul{margin-top:0}.mw-parser-output .div-col li,.mw-parser-output .div-col dd{page-break-inside:avoid;break-inside:avoid-column}</style><div class="div-col" style="column-width: 30em;"> <ul><li><a href="/wiki/Association_of_Business_Psychologists" title="Association of Business Psychologists">Association of Business Psychologists</a></li> <li><a href="/wiki/Behavioral_risk_management" class="mw-redirect" title="Behavioral risk management">Behavioral risk management</a></li> <li><a href="/wiki/Employee_motivation" title="Employee motivation">Employee motivation</a></li> <li><a href="/wiki/Employment_integrity_testing" title="Employment integrity testing">Employment integrity testing</a></li> <li><a href="/wiki/Employment_law" class="mw-redirect" title="Employment law">Employment law</a></li> <li><a href="/wiki/Human_resource_development" class="mw-redirect" title="Human resource development">Human resource development</a></li> <li><a href="/wiki/Human_resource_management" title="Human resource management">Human resource management</a></li> <li><a href="/wiki/Industrial_and_organizational_psychology" title="Industrial and organizational psychology">Industrial and organizational psychology</a></li> <li><a href="/wiki/Industrial_sociology" title="Industrial sociology">Industrial sociology</a></li> <li><a href="/wiki/Job_analysis" title="Job analysis">Job analysis</a></li> <li><a href="/wiki/Job_satisfaction" title="Job satisfaction">Job satisfaction</a></li> <li><a href="/wiki/Organizational_commitment" title="Organizational commitment">Organizational commitment</a></li> <li><a href="/wiki/Organizational_socialization" class="mw-redirect" title="Organizational socialization">Organizational socialization</a></li> <li><a href="/wiki/Performance_paradox" title="Performance paradox">Performance paradox</a></li> <li><a href="/wiki/Performance_rating_(work_measurement)" title="Performance rating (work measurement)">Performance rating (work measurement)</a></li> <li><a href="/wiki/Personnel_psychology" title="Personnel psychology">Personnel psychology</a></li> <li><a href="/wiki/Personnel_selection" title="Personnel selection">Personnel selection</a></li> <li><a href="/wiki/Quality_of_working_life" title="Quality of working life">Quality of working life</a></li> <li><a href="/wiki/Realistic_job_preview" title="Realistic job preview">Realistic job preview</a></li> <li><a href="/wiki/Systems_psychology" title="Systems psychology">Systems psychology</a></li> <li><a href="/wiki/Work_motivation" title="Work motivation">Work motivation</a></li></ul></div> <div class="mw-heading mw-heading2"><h2 id="Notes">Notes</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=38" title="Edit section: Notes"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist reflist-lower-alpha"> <div class="mw-references-wrap"><ol class="references"> <li id="cite_note-3"><span class="mw-cite-backlink"><b><a href="#cite_ref-3">^</a></b></span> <span class="reference-text">Often also called <i>employee performance appraisal</i> or <i>employee performance review</i></span> </li> </ol></div></div> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=39" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1239543626"><div class="reflist reflist-columns references-column-width" style="column-width: 40em;"> <ol class="references"> 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(September 2024)">page needed</span></a></i>]</sup>.</span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20100327021924/http://hrweb.mit.edu/system/files/Conducting%2Bthe%2BDevelopment%2BDiscussion%2B-%2BManager%2BTips_0.pdf">"Conducting the Development Discussion – Manager's Tips"</a> <span class="cs1-format">(PDF)</span>. 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Penguin. pp. 160–165. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-7352-1062-2" title="Special:BookSources/978-0-7352-1062-2"><bdi>978-0-7352-1062-2</bdi></a>. <a href="/wiki/OCLC_(identifier)" class="mw-redirect" title="OCLC (identifier)">OCLC</a> <a rel="nofollow" class="external text" href="https://search.worldcat.org/oclc/1001431465">1001431465</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=When%3A+The+Scientific+Secrets+of+Perfect+Timing&rft.pages=160-165&rft.pub=Penguin&rft.date=2018&rft_id=info%3Aoclcnum%2F1001431465&rft.isbn=978-0-7352-1062-2&rft.aulast=Pink&rft.aufirst=Daniel+H.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-109"><span class="mw-cite-backlink"><b><a href="#cite_ref-109">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFFalkKosfeld2006" class="citation journal cs1">Falk, Armin; Kosfeld, Michael (November 2006). <a rel="nofollow" class="external text" href="https://www.zora.uzh.ch/id/eprint/2251/9/Falk_Am_Econ_Rev_2006.pdf">"The Hidden Costs of Control"</a> <span class="cs1-format">(PDF)</span>. <i>American Economic Review</i>. <b>96</b> (5): 1611–1630. <a href="/wiki/Doi_(identifier)" class="mw-redirect" title="Doi (identifier)">doi</a>:<a rel="nofollow" class="external text" href="https://doi.org/10.1257%2Faer.96.5.1611">10.1257/aer.96.5.1611</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=American+Economic+Review&rft.atitle=The+Hidden+Costs+of+Control&rft.volume=96&rft.issue=5&rft.pages=1611-1630&rft.date=2006-11&rft_id=info%3Adoi%2F10.1257%2Faer.96.5.1611&rft.aulast=Falk&rft.aufirst=Armin&rft.au=Kosfeld%2C+Michael&rft_id=https%3A%2F%2Fwww.zora.uzh.ch%2Fid%2Feprint%2F2251%2F9%2FFalk_Am_Econ_Rev_2006.pdf&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-Malos-110"><span class="mw-cite-backlink">^ <a href="#cite_ref-Malos_110-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-Malos_110-1"><sup><i><b>b</b></i></sup></a> <a href="#cite_ref-Malos_110-2"><sup><i><b>c</b></i></sup></a></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFMalos1998" class="citation book cs1">Malos, S. B. (1998). "Current legal issues in performance appraisal". In Smither, James W. (ed.). <i>Performance Appraisal: State of the Art in Practice</i>. 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"Convergence or divergence: human resource practices and policies for competitive advantage worldwide". <i>The International Journal of Human Resource Management</i>. <b>5</b> (2): 267–299. <a href="/wiki/Doi_(identifier)" class="mw-redirect" title="Doi (identifier)">doi</a>:<a rel="nofollow" class="external text" href="https://doi.org/10.1080%2F09585199400000019">10.1080/09585199400000019</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=The+International+Journal+of+Human+Resource+Management&rft.atitle=Convergence+or+divergence%3A+human+resource+practices+and+policies+for+competitive+advantage+worldwide&rft.volume=5&rft.issue=2&rft.pages=267-299&rft.date=1994-05&rft_id=info%3Adoi%2F10.1080%2F09585199400000019&rft.aulast=Sparrow&rft.aufirst=Paul&rft.au=Schuler%2C+Randall+S.&rft.au=Jackson%2C+Susan+E.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-Sully-115"><span class="mw-cite-backlink"><b><a href="#cite_ref-Sully_115-0">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFSully_De_LuqueSommer2000" class="citation journal cs1">Sully De Luque, Mary F.; Sommer, Steven M. 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(September 2024)">page needed</span></a></i>]</sup>.</span> </li> <li id="cite_note-117"><span class="mw-cite-backlink"><b><a href="#cite_ref-117">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFSulskyKeown1998" class="citation journal cs1">Sulsky, Lorne M.; Keown, Janine L. (February 1998). "Performance appraisal in the changing world of work: Implications for the meaning and measurement of work performance". <i>Canadian Psychology / Psychologie Canadienne</i>. <b>39</b> (1–2): 52–59. <a href="/wiki/Doi_(identifier)" class="mw-redirect" title="Doi (identifier)">doi</a>:<a rel="nofollow" class="external text" href="https://doi.org/10.1037%2Fh0086794">10.1037/h0086794</a>. <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><a href="/wiki/ProQuest" title="ProQuest">ProQuest</a> <a rel="nofollow" class="external text" href="https://search.proquest.com/docview/614336993">614336993</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Canadian+Psychology+%2F+Psychologie+Canadienne&rft.atitle=Performance+appraisal+in+the+changing+world+of+work%3A+Implications+for+the+meaning+and+measurement+of+work+performance.&rft.volume=39&rft.issue=1%E2%80%932&rft.pages=52-59&rft.date=1998-02&rft_id=info%3Adoi%2F10.1037%2Fh0086794&rft.aulast=Sulsky&rft.aufirst=Lorne+M.&rft.au=Keown%2C+Janine+L.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-118"><span class="mw-cite-backlink"><b><a href="#cite_ref-118">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFStanton2000" class="citation journal cs1">Stanton, Jeffrey M. 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"Reactions to Employee Performance Monitoring: Framework, Review, and Research Directions". <i>Human Performance</i>. <b>13</b> (1): 85–113. <a href="/wiki/Doi_(identifier)" class="mw-redirect" title="Doi (identifier)">doi</a>:<a rel="nofollow" class="external text" href="https://doi.org/10.1207%2Fs15327043hup1301_4">10.1207/s15327043hup1301_4</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Human+Performance&rft.atitle=Reactions+to+Employee+Performance+Monitoring%3A+Framework%2C+Review%2C+and+Research+Directions&rft.volume=13&rft.issue=1&rft.pages=85-113&rft.date=2000-01&rft_id=info%3Adoi%2F10.1207%2Fs15327043hup1301_4&rft.aulast=Stanton&rft.aufirst=Jeffrey+M.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-119"><span class="mw-cite-backlink"><b><a href="#cite_ref-119">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFLotich2020" class="citation web cs1">Lotich, Patricia (21 April 2020). <a rel="nofollow" class="external text" href="https://smartchurchmanagement.com/performance-appraisal-rater-errors/">"6 Errors Managers Make on Performance Appraisals"</a>. <i>Smart Church Management</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Smart+Church+Management&rft.atitle=6+Errors+Managers+Make+on+Performance+Appraisals&rft.date=2020-04-21&rft.aulast=Lotich&rft.aufirst=Patricia&rft_id=https%3A%2F%2Fsmartchurchmanagement.com%2Fperformance-appraisal-rater-errors%2F&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span><sup class="noprint Inline-Template" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Reliable_sources" title="Wikipedia:Reliable sources"><span title="The material near this tag may rely on an unreliable source. (September 2024)">unreliable source?</span></a></i>]</sup></span> </li> <li id="cite_note-FOOTNOTEMathisJackson2003[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>-120"><span class="mw-cite-backlink"><b><a href="#cite_ref-FOOTNOTEMathisJackson2003[[Category:Wikipedia_articles_needing_page_number_citations_from_September_2024]]<sup_class="noprint_Inline-Template_"_style="white-space:nowrap;">&#91;<i>[[Wikipedia:Citing_sources|<span_title="This_citation_requires_a_reference_to_the_specific_page_or_range_of_pages_in_which_the_material_appears.&#32;(September_2024)">page&nbsp;needed</span>]]</i>&#93;</sup>_120-0">^</a></b></span> <span class="reference-text"><a href="#CITEREFMathisJackson2003">Mathis & Jackson 2003</a>, p. <sup class="noprint Inline-Template" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citing_sources" title="Wikipedia:Citing sources"><span title="This citation requires a reference to the specific page or range of pages in which the material appears. (September 2024)">page needed</span></a></i>]</sup>.</span> </li> <li id="cite_note-121"><span class="mw-cite-backlink"><b><a href="#cite_ref-121">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.dartmouth.edu/hr/professional_development/for_managers/performance_management/common_rater_errors.php">"Common Rater Errors"</a>. <i>Dartmouth Human Resources</i>. 3 August 2022.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Dartmouth+Human+Resources&rft.atitle=Common+Rater+Errors&rft.date=2022-08-03&rft_id=https%3A%2F%2Fwww.dartmouth.edu%2Fhr%2Fprofessional_development%2Ffor_managers%2Fperformance_management%2Fcommon_rater_errors.php&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> <li id="cite_note-122"><span class="mw-cite-backlink"><b><a href="#cite_ref-122">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFBuckinghamGoodall2015" class="citation journal cs1">Buckingham, Marcus; Goodall, Ashley (2015). <a rel="nofollow" class="external text" href="https://hbr.org/2015/04/reinventing-performance-management">"Reinventing performance management"</a>. <i>Harvard Business Review</i>. <b>93</b> (4): 15.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Harvard+Business+Review&rft.atitle=Reinventing+performance+management&rft.volume=93&rft.issue=4&rft.pages=15&rft.date=2015&rft.aulast=Buckingham&rft.aufirst=Marcus&rft.au=Goodall%2C+Ashley&rft_id=https%3A%2F%2Fhbr.org%2F2015%2F04%2Freinventing-performance-management&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></span> </li> </ol></div> <div class="mw-heading mw-heading2"><h2 id="Sources">Sources</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=40" title="Edit section: Sources"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFCardyDobbins1994" class="citation book cs1">Cardy, Robert L.; Dobbins, Gregory H. (1994). <i>Performance Appraisal: Alternative Perspectives</i>. South-Western Publishing Company. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-538-81383-9" title="Special:BookSources/978-0-538-81383-9"><bdi>978-0-538-81383-9</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Performance+Appraisal%3A+Alternative+Perspectives&rft.pub=South-Western+Publishing+Company&rft.date=1994&rft.isbn=978-0-538-81383-9&rft.aulast=Cardy&rft.aufirst=Robert+L.&rft.au=Dobbins%2C+Gregory+H.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFGomez-MejiaBalkinCardy2011" class="citation book cs1">Gomez-Mejia, Luis R.; Balkin, David; Cardy, Robert (2011). <i>Managing Human Resources</i>. Pearson Higher Ed. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-13-299823-9" title="Special:BookSources/978-0-13-299823-9"><bdi>978-0-13-299823-9</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Managing+Human+Resources&rft.pub=Pearson+Higher+Ed&rft.date=2011&rft.isbn=978-0-13-299823-9&rft.aulast=Gomez-Mejia&rft.aufirst=Luis+R.&rft.au=Balkin%2C+David&rft.au=Cardy%2C+Robert&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFGrote2002" class="citation book cs1">Grote, Richard C. (2002). <i>The Performance Appraisal Question and Answer Book: A Survival Guide for Managers</i>. American Management Association. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-8144-2669-2" title="Special:BookSources/978-0-8144-2669-2"><bdi>978-0-8144-2669-2</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=The+Performance+Appraisal+Question+and+Answer+Book%3A+A+Survival+Guide+for+Managers&rft.pub=American+Management+Association&rft.date=2002&rft.isbn=978-0-8144-2669-2&rft.aulast=Grote&rft.aufirst=Richard+C.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFHofstede2001" class="citation book cs1">Hofstede, Geert (2001). <i>Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations</i>. SAGE. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-8039-7324-4" title="Special:BookSources/978-0-8039-7324-4"><bdi>978-0-8039-7324-4</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Culture%27s+Consequences%3A+Comparing+Values%2C+Behaviors%2C+Institutions+and+Organizations+Across+Nations&rft.pub=SAGE&rft.date=2001&rft.isbn=978-0-8039-7324-4&rft.aulast=Hofstede&rft.aufirst=Geert&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFHowesMuchinsky2022" class="citation book cs1">Howes, Satoris S.; Muchinsky, Paul M. (2022). <i>Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology</i>. Hypergraphic Press, Incorporated. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-9749345-5-6" title="Special:BookSources/978-0-9749345-5-6"><bdi>978-0-9749345-5-6</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Psychology+Applied+to+Work%3A+An+Introduction+to+Industrial+and+Organizational+Psychology&rft.pub=Hypergraphic+Press%2C+Incorporated&rft.date=2022&rft.isbn=978-0-9749345-5-6&rft.aulast=Howes&rft.aufirst=Satoris+S.&rft.au=Muchinsky%2C+Paul+M.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFMathisJackson2003" class="citation book cs1">Mathis, Robert L.; Jackson, John Harold (2003). <i>Human Resource Management</i>. Thomson/South-western. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-324-07151-1" title="Special:BookSources/978-0-324-07151-1"><bdi>978-0-324-07151-1</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Human+Resource+Management&rft.pub=Thomson%2FSouth-western&rft.date=2003&rft.isbn=978-0-324-07151-1&rft.aulast=Mathis&rft.aufirst=Robert+L.&rft.au=Jackson%2C+John+Harold&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFSchultzSchultz2010" class="citation book cs1">Schultz, Duane P.; Schultz, Sydney Ellen (2010). <i>Psychology and Work Today: An Introduction to Industrial and Organizational Psychology</i>. Prentice Hall. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-205-68358-1" title="Special:BookSources/978-0-205-68358-1"><bdi>978-0-205-68358-1</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Psychology+and+Work+Today%3A+An+Introduction+to+Industrial+and+Organizational+Psychology&rft.pub=Prentice+Hall&rft.date=2010&rft.isbn=978-0-205-68358-1&rft.aulast=Schultz&rft.aufirst=Duane+P.&rft.au=Schultz%2C+Sydney+Ellen&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFSmart1999" class="citation book cs1">Smart, Bradford D. (1999). <i>Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People</i>. Prentice Hall Press. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0-7352-0049-4" title="Special:BookSources/978-0-7352-0049-4"><bdi>978-0-7352-0049-4</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Topgrading%3A+How+Leading+Companies+Win+by+Hiring%2C+Coaching%2C+and+Keeping+the+Best+People&rft.pub=Prentice+Hall+Press&rft.date=1999&rft.isbn=978-0-7352-0049-4&rft.aulast=Smart&rft.aufirst=Bradford+D.&rfr_id=info%3Asid%2Fen.wikipedia.org%3APerformance+appraisal" class="Z3988"></span></li></ul> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Performance_appraisal&action=edit&section=41" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a rel="nofollow" class="external text" href="http://www.lawdepot.com/contracts/employee-evaluation/">Sample Employee Evaluation Form</a></li> <li><a rel="nofollow" class="external text" href="http://assessment-centre.net/assess-your-competence.php">Self-assessment Form – anonymous and free</a></li> <li><a rel="nofollow" class="external text" href="https://archive.today/20110816132905/http://focalworks.in/articles/employee-assessments-organisational-value-and-purpose/">Employee Assessments: Organisational Value and Purpose (A Focalworks article)</a></li></ul> <div class="navbox-styles"><style data-mw-deduplicate="TemplateStyles:r1129693374">.mw-parser-output .hlist dl,.mw-parser-output .hlist ol,.mw-parser-output .hlist ul{margin:0;padding:0}.mw-parser-output .hlist dd,.mw-parser-output .hlist dt,.mw-parser-output .hlist li{margin:0;display:inline}.mw-parser-output .hlist.inline,.mw-parser-output .hlist.inline dl,.mw-parser-output .hlist.inline ol,.mw-parser-output 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href="/wiki/Gig_worker" title="Gig worker">Gig worker</a></li> <li><a href="/wiki/Job_sharing" title="Job sharing">Job sharing</a></li> <li><a href="/wiki/Part-time_job" title="Part-time job">Part-time job</a></li> <li><a href="/wiki/Self-employment" title="Self-employment">Self-employment</a></li> <li><a href="/wiki/Side_job" title="Side job">Side job</a></li> <li><a href="/wiki/Skilled_worker" title="Skilled worker">Skilled worker</a> <ul><li><a href="/wiki/Journeyman" title="Journeyman">Journeyman</a></li> <li><a href="/wiki/Technician" title="Technician">Technician</a></li> <li><a href="/wiki/Tradesperson" title="Tradesperson">Tradesperson</a></li></ul></li> <li><a href="/wiki/Independent_contractor" class="mw-redirect" title="Independent contractor">Independent contractor</a></li> <li><a href="/wiki/Labour_hire" title="Labour hire">Labour hire</a></li> <li><a href="/wiki/Temporary_work" title="Temporary work">Temporary work</a></li> <li><a href="/wiki/Laborer" title="Laborer">Laborer</a></li> <li><a href="/wiki/Wage_labour" title="Wage labour">Wage labour</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Recruitment" title="Recruitment">Hiring</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Application_for_employment" title="Application for employment">Application</a></li> <li><a href="/wiki/Background_check" title="Background check">Background check</a></li> <li><a href="/wiki/Business_networking" title="Business networking">Business networking</a></li> <li><a href="/wiki/Cover_letter" title="Cover letter">Cover letter</a></li> <li><a href="/wiki/Curriculum_vitae" title="Curriculum vitae">Curriculum vitae</a></li> <li><a href="/wiki/Drug_test" title="Drug test">Drug testing</a></li> <li><a href="/wiki/Employment_contract" title="Employment contract">Employment contract</a></li> <li><a href="/wiki/Employment_counsellor" class="mw-redirect" title="Employment counsellor">Employment counsellor</a></li> <li><a href="/wiki/Executive_search" title="Executive search">Executive search</a> <ul><li><a href="/wiki/List_of_executive_search_firms" title="List of executive search firms">list</a></li></ul></li> <li><a href="/wiki/Induction_programme" title="Induction programme">Induction programme</a></li> <li><a href="/wiki/Job_fair" title="Job fair">Job fair</a></li> <li><a href="/wiki/Job_fraud" title="Job fraud">Job fraud</a></li> <li><a href="/wiki/Job_hunting" title="Job hunting">Job hunting</a></li> <li><a href="/wiki/Job_interview" title="Job interview">Job interview</a></li> <li><a href="/wiki/Letter_of_recommendation" title="Letter of recommendation">Letter of recommendation</a></li> <li><a href="/wiki/Onboarding" title="Onboarding">Onboarding</a></li> <li><a href="/wiki/Overqualification" title="Overqualification">Overqualification</a></li> <li><a href="/wiki/Person%E2%80%93environment_fit" title="Person–environment fit">Person–environment fit</a></li> <li><a href="/wiki/Personality%E2%80%93job_fit_theory" title="Personality–job fit theory">Personality–job fit theory</a></li> <li><a href="/wiki/Personality_hire" title="Personality hire">Personality hire</a></li> <li><a href="/wiki/Probation_(workplace)" title="Probation (workplace)">Probation</a></li> <li><a href="/wiki/Recruitment" title="Recruitment">Recruitment</a></li> <li><a href="/wiki/R%C3%A9sum%C3%A9" title="Résumé">Résumé</a></li> <li><a href="/wiki/Simultaneous_recruiting_of_new_graduates" title="Simultaneous recruiting of new graduates">Simultaneous recruiting of new graduates</a></li> <li><a href="/wiki/Underemployment" title="Underemployment">Underemployment</a></li> <li><a href="/wiki/Work-at-home_scheme" title="Work-at-home scheme">Work-at-home scheme</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Roles</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Cooperative" title="Cooperative">Cooperative</a></li> <li><a href="/wiki/Employee" class="mw-redirect" title="Employee">Employee</a></li> <li><a href="/wiki/Employer" class="mw-redirect" title="Employer">Employer</a></li> <li><a href="/wiki/Internship" title="Internship">Internship</a></li> <li><a href="/wiki/Job" class="mw-redirect" title="Job">Job</a></li> <li><a href="/wiki/Labour_hire" title="Labour hire">Labour hire</a></li> <li><a href="/wiki/Permanent_employment" title="Permanent employment">Permanent employment</a></li> <li><a href="/wiki/Supervisor" title="Supervisor">Supervisor</a></li> <li><a href="/wiki/Volunteering" title="Volunteering">Volunteering</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Social_class" title="Social class">Working class</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Blue-collar_worker" title="Blue-collar worker">Blue-collar</a></li> <li><a href="/wiki/Green-collar_worker" title="Green-collar worker">Green-collar</a></li> <li><a href="/wiki/Grey-collar" title="Grey-collar">Grey-collar</a></li> <li><a href="/wiki/Pink-collar_worker" title="Pink-collar worker">Pink-collar</a></li> <li><a href="/wiki/Precariat" title="Precariat">Precariat</a></li> <li><a href="/wiki/White-collar_worker" title="White-collar worker">White-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">Red-collar</a></li> <li><a href="/wiki/New-collar_worker" title="New-collar worker">New-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">No-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">Orange-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">Scarlet-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">Black-collar</a></li> <li><a href="/wiki/Designation_of_workers_by_collar_color" title="Designation of workers by collar color">Gold-collar</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Career" title="Career">Career</a> and <a href="/wiki/Training" title="Training">training</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Apprenticeship" title="Apprenticeship">Apprenticeship</a></li> <li><a href="/wiki/Artisan" title="Artisan">Artisan</a> <ul><li><a href="/wiki/Master_craftsman" title="Master craftsman">Master craftsman</a></li></ul></li> <li><a href="/wiki/Avocation" title="Avocation">Avocation</a></li> <li><a href="/wiki/Career_assessment" title="Career assessment">Career assessment</a></li> <li><a href="/wiki/Career_counseling" title="Career counseling">Career counseling</a></li> <li><a href="/wiki/Career_development" title="Career development">Career development</a></li> <li><a href="/wiki/Coaching" title="Coaching">Coaching</a></li> <li><a href="/wiki/Creative_class" title="Creative class">Creative class</a></li> <li><a href="/wiki/Education" title="Education">Education</a> <ul><li><a href="/wiki/Continuing_education" title="Continuing education">Continuing education</a></li> <li><a href="/wiki/E-learning" class="mw-redirect" title="E-learning">E-learning</a></li> <li><a href="/wiki/Employability" title="Employability">Employability</a></li> <li><a href="/wiki/Further_education" title="Further education">Further education</a></li> <li><a href="/wiki/Graduate_school" class="mw-redirect" title="Graduate school">Graduate school</a></li> <li><a href="/wiki/Induction_training" title="Induction training">Induction training</a></li> <li><a href="/wiki/Knowledge_worker" title="Knowledge worker">Knowledge worker</a></li> <li><a href="/wiki/Licensure" class="mw-redirect" title="Licensure">Licensure</a></li> <li><a href="/wiki/Lifelong_learning" title="Lifelong learning">Lifelong learning</a></li> <li><a href="/wiki/Overspecialization" title="Overspecialization">Overspecialization</a></li> <li><a href="/wiki/Practice-based_professional_learning" title="Practice-based professional learning">Practice-based professional learning</a></li> <li><a href="/wiki/Professional_association" title="Professional association">Professional association</a></li> <li><a href="/wiki/Professional_certification" title="Professional certification">Professional certification</a></li> <li><a href="/wiki/Professional_development" title="Professional development">Professional development</a></li> <li><a href="/wiki/Professional_school" class="mw-redirect" title="Professional school">Professional school</a></li> <li><a href="/wiki/Reflective_practice" title="Reflective practice">Reflective practice</a></li> <li><a href="/wiki/Retraining" title="Retraining">Retraining</a></li> <li><a href="/wiki/Vocational_education" title="Vocational education">Vocational education</a></li> <li><a href="/wiki/Vocational_school" title="Vocational school">Vocational school</a></li> <li><a href="/wiki/Vocational_university" title="Vocational university">Vocational university</a></li></ul></li> <li><a href="/wiki/Mentorship" title="Mentorship">Mentorship</a></li> <li><a href="/wiki/Occupational_Outlook_Handbook" title="Occupational Outlook Handbook">Occupational Outlook Handbook</a></li> <li><a href="/wiki/Practice_firm" title="Practice firm">Practice firm</a></li> <li><a href="/wiki/Profession" title="Profession">Profession</a> <ul><li><a href="/wiki/Operator_(profession)" title="Operator (profession)">Operator</a></li> <li><a href="/wiki/Professional" title="Professional">Professional</a></li></ul></li> <li><a href="/wiki/Tradesman" class="mw-redirect" title="Tradesman">Tradesman</a></li> <li><a href="/wiki/Vocation" title="Vocation">Vocation</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Attendance</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Break_(work)" title="Break (work)">Break</a></li> <li><a href="/wiki/Break_room" title="Break room">Break room</a></li> <li><a href="/wiki/Career_break" title="Career break">Career break</a></li> <li><a href="/wiki/Furlough" title="Furlough">Furlough</a></li> <li><a href="/wiki/Gap_year" title="Gap year">Gap year</a></li> <li><a href="/wiki/Leave_of_absence" title="Leave of absence">Leave of absence</a></li> <li><a href="/wiki/Long_service_leave" title="Long service leave">Long service leave</a></li> <li><a href="/wiki/No_call,_no_show" title="No call, no show">No call, no show</a></li> <li><a href="/wiki/Sabbatical" title="Sabbatical">Sabbatical</a></li> <li><a href="/wiki/Sick_leave" title="Sick leave">Sick leave</a></li> <li><a href="/wiki/Time_clock" title="Time clock">Time clock</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Schedule_(workplace)" title="Schedule (workplace)">Schedules</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/35-hour_workweek" title="35-hour workweek">35-hour workweek</a></li> <li><a href="/wiki/Four-day_week" class="mw-redirect" title="Four-day week">Four-day week</a></li> <li><a href="/wiki/Eight-hour_day" class="mw-redirect" title="Eight-hour day">Eight-hour day</a></li> <li><a href="/wiki/996_working_hour_system" title="996 working hour system">996 working hour system</a></li> <li><a href="/wiki/Flextime" title="Flextime">Flextime</a></li> <li><a href="/wiki/On-call" class="mw-redirect" title="On-call">On-call</a></li> <li><a href="/wiki/Overtime" title="Overtime">Overtime</a></li> <li><a href="/wiki/Remote_work" title="Remote work">Remote work</a></li> <li><a href="/wiki/Six-hour_day" title="Six-hour day">Six-hour day</a></li> <li><a href="/wiki/Shift_work" title="Shift work">Shift work</a></li> <li><a href="/wiki/Working_time" title="Working time">Working time</a></li> <li><a href="/wiki/Workweek_and_weekend" title="Workweek and weekend">Workweek and weekend</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Wage" title="Wage">Wages</a> and <a href="/wiki/Salary" title="Salary">salaries</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Income_bracket" title="Income bracket">Income bracket</a></li> <li><a href="/wiki/Income_tax" title="Income tax">Income tax</a></li> <li><a href="/wiki/Living_wage" title="Living wage">Living wage</a></li> <li><a href="/wiki/Maximum_wage" title="Maximum wage">Maximum wage</a></li> <li><a href="/wiki/National_average_salary" title="National average salary">National average salary</a> <ul><li><a href="/wiki/List_of_countries_by_average_wage" title="List of countries by average wage">World</a></li> <li><a href="/wiki/List_of_European_countries_by_average_wage" title="List of European countries by average wage">Europe</a></li></ul></li> <li><a href="/wiki/Minimum_wage" title="Minimum wage">Minimum wage</a> <ul><li><a href="/wiki/Minimum_wage_in_Canada" title="Minimum wage in Canada">Canada</a></li> <li><a href="/wiki/Minimum_Wage_Ordinance" title="Minimum Wage Ordinance">Hong Kong</a></li> <li><a href="/wiki/List_of_European_countries_by_minimum_wage" title="List of European countries by minimum wage">Europe</a></li> <li><a href="/wiki/Minimum_wage_in_the_United_States" title="Minimum wage in the United States">United States</a></li></ul></li> <li><a href="/wiki/Progressive_wage" title="Progressive wage">Progressive wage</a> <ul><li><a href="/wiki/Progressive_wage" title="Progressive wage">Singapore</a></li></ul></li> <li><a href="/wiki/Overtime_rate" title="Overtime rate">Overtime rate</a></li> <li><a href="/wiki/Paid_time_off" title="Paid time off">Paid time off</a></li> <li><a href="/wiki/Performance-related_pay" title="Performance-related pay">Performance-related pay</a></li> <li><a href="/wiki/Salary_cap" title="Salary cap">Salary cap</a></li> <li><a href="/wiki/Wage_compression" title="Wage compression">Wage compression</a></li> <li><a href="/wiki/Working_poor" title="Working poor">Working poor</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Employee_benefits" title="Employee benefits">Benefits</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Annual_leave" title="Annual leave">Annual leave</a></li> <li><a href="/wiki/Casual_Friday" title="Casual Friday">Casual Friday</a></li> <li><a href="/wiki/Child_care" title="Child care">Child care</a></li> <li><a href="/wiki/Disability_insurance" title="Disability insurance">Disability insurance</a></li> <li><a href="/wiki/Health_insurance" title="Health insurance">Health insurance</a></li> <li><a href="/wiki/Life_insurance" title="Life insurance">Life insurance</a></li> <li><a href="/wiki/Marriage_leave" title="Marriage leave">Marriage leave</a></li> <li><a href="/wiki/Parental_leave" title="Parental leave">Parental leave</a></li> <li><a href="/wiki/Pension" title="Pension">Pension</a></li> <li><a href="/wiki/Sick_leave" title="Sick leave">Sick leave</a> <ul><li><a href="/wiki/Sick_leave_in_the_United_States" title="Sick leave in the United States">United States</a></li></ul></li> <li><a href="/wiki/Take-home_vehicle" title="Take-home vehicle">Take-home vehicle</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Occupational_safety_and_health" title="Occupational safety and health">Safety and health</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Crunch_(video_games)" title="Crunch (video games)">Crunch</a></li> <li><a href="/wiki/Epilepsy_and_employment" title="Epilepsy and employment">Epilepsy and employment</a></li> <li><a href="/wiki/Human_factors_and_ergonomics" class="mw-redirect" title="Human factors and ergonomics">Human factors and ergonomics</a></li> <li><a href="/wiki/Karoshi" title="Karoshi">Karoshi</a></li> <li><a href="/wiki/List_of_countries_by_rate_of_fatal_workplace_accidents" title="List of countries by rate of fatal workplace accidents">List of countries by rate of fatal workplace accidents</a></li> <li><a href="/wiki/Occupational_burnout" title="Occupational burnout">Occupational burnout</a></li> <li><a href="/wiki/Occupational_disease" title="Occupational disease">Occupational disease</a></li> <li><a href="/wiki/Occupational_exposure_limit" title="Occupational exposure limit">Occupational exposure limit</a></li> <li><a href="/wiki/Occupational_health_psychology" title="Occupational health psychology">Occupational health psychology</a></li> <li><a href="/wiki/Occupational_injury" title="Occupational injury">Occupational injury</a></li> <li><a href="/wiki/Occupational_noise" title="Occupational noise">Occupational noise</a></li> <li><a href="/wiki/Occupational_stress" title="Occupational stress">Occupational stress</a></li> <li><a href="/wiki/Personal_protective_equipment" title="Personal protective equipment">Personal protective equipment</a></li> <li><a href="/wiki/Repetitive_strain_injury" title="Repetitive strain injury">Repetitive strain injury</a></li> <li><a href="/wiki/Right_to_sit" title="Right to sit">Right to sit</a> <ul><li><a href="/wiki/Right_to_sit_in_the_United_States" title="Right to sit in the United States">United States</a></li></ul></li> <li><a href="/wiki/Sick_building_syndrome" title="Sick building syndrome">Sick building syndrome</a></li> <li><a href="/wiki/Work_accident" title="Work accident">Work accident</a> <ul><li><a href="/wiki/Occupational_fatality" title="Occupational fatality">Occupational fatality</a></li></ul></li> <li><a href="/wiki/Workers%27_compensation" title="Workers' compensation">Workers' compensation</a></li> <li><a href="/wiki/Workers%27_right_to_access_the_toilet" title="Workers' right to access the toilet">Workers' right to access the toilet</a></li> <li><a href="/wiki/Workplace_health_promotion" title="Workplace health promotion">Workplace health promotion</a></li> <li><a href="/wiki/Workplace_phobia" class="mw-redirect" title="Workplace phobia">Workplace phobia</a></li> <li><a href="/wiki/Workplace_wellness" title="Workplace wellness">Workplace wellness</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Equal_opportunity" title="Equal opportunity">Equal opportunity</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Affirmative_action" title="Affirmative action">Affirmative action</a></li> <li><a href="/wiki/Equal_pay_for_equal_work" title="Equal pay for equal work">Equal pay for equal work</a></li> <li><a href="/wiki/Gender_pay_gap" title="Gender pay gap">Gender pay gap</a></li> <li><a href="/wiki/Glass_ceiling" title="Glass ceiling">Glass ceiling</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Infractions</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/List_of_corporate_collapses_and_scandals" title="List of corporate collapses and scandals">Corporate collapses and scandals</a> <ul><li><a href="/wiki/Accounting_scandals" title="Accounting scandals">Accounting scandals</a></li> <li><a href="/wiki/Control_fraud" title="Control fraud">Control fraud</a></li> <li><a href="/wiki/Corporate_behaviour" title="Corporate behaviour">Corporate behaviour</a></li> <li><a href="/wiki/Corporate_crime" title="Corporate crime">Corporate crime</a></li></ul></li> <li><a href="/wiki/Employment_discrimination" title="Employment discrimination">Discrimination</a></li> <li><a href="/wiki/Exploitation_of_labour" title="Exploitation of labour">Exploitation of labour</a></li> <li><a href="/wiki/Dress_code" title="Dress code">Dress code</a></li> <li><a href="/wiki/Employee_handbook" title="Employee handbook">Employee handbook</a></li> <li><a href="/wiki/Employee_monitoring" title="Employee monitoring">Employee monitoring</a></li> <li><a href="/wiki/Evaluation_(workplace)" class="mw-redirect" title="Evaluation (workplace)">Evaluation</a></li> <li><a href="/wiki/Labour_law" title="Labour law">Labour law</a></li> <li><a href="/wiki/Sexual_harassment" title="Sexual harassment">Sexual harassment</a></li> <li><a href="/wiki/Sleeping_while_on_duty" title="Sleeping while on duty">Sleeping while on duty</a></li> <li><a href="/wiki/Wage_theft" title="Wage theft">Wage theft</a></li> <li><a href="/wiki/Whistleblower" class="mw-redirect" title="Whistleblower">Whistleblower</a></li> <li><a href="/wiki/Workplace_bullying" title="Workplace bullying">Workplace bullying</a></li> <li><a href="/wiki/Workplace_harassment" title="Workplace harassment">Workplace harassment</a></li> <li><a href="/wiki/Workplace_incivility" title="Workplace incivility">Workplace incivility</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Willingness</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Boreout" title="Boreout">Boreout</a></li> <li><a href="/wiki/Careerism" title="Careerism">Careerism</a></li> <li><a href="/wiki/Civil_conscription" title="Civil conscription">Civil conscription</a></li> <li><a href="/wiki/Conscription" title="Conscription">Conscription</a></li> <li><a href="/wiki/Critique_of_work" title="Critique of work">Critique of work</a></li> <li><a href="/wiki/Dead-end_job" title="Dead-end job">Dead-end job</a></li> <li><a href="/wiki/Job_satisfaction" title="Job satisfaction">Job satisfaction</a></li> <li><a href="/wiki/McJob" title="McJob">McJob</a></li> <li><a href="/wiki/Organizational_commitment" title="Organizational commitment">Organizational commitment</a></li> <li><a href="/wiki/Refusal_of_work" title="Refusal of work">Refusal of work</a></li> <li><a href="/wiki/Slavery" title="Slavery">Slavery</a> <ul><li><a href="/wiki/Debt_bondage" title="Debt bondage">Bonded labour</a></li> <li><a href="/wiki/Human_trafficking" title="Human trafficking">Human trafficking</a></li> <li><a href="/wiki/Labor_camp" title="Labor camp">Labour camp</a></li> <li><a href="/wiki/Penal_labour" title="Penal labour">Penal labour</a></li> <li><a href="/wiki/Peon" title="Peon">Peonage</a></li> <li><a href="/wiki/Truck_wages" title="Truck wages">Truck wages</a></li> <li><a href="/wiki/Unfree_labour" class="mw-redirect" title="Unfree labour">Unfree labour</a></li> <li><a href="/wiki/Wage_slavery" title="Wage slavery">Wage slavery</a></li></ul></li> <li><a href="/wiki/Work_ethic" title="Work ethic">Work ethic</a></li> <li><a href="/wiki/Work%E2%80%93life_interface" class="mw-redirect" title="Work–life interface">Work–life interface</a> <ul><li><a href="/wiki/Downshifting_(lifestyle)" title="Downshifting (lifestyle)">Downshifting</a></li> <li><a href="/wiki/Slow_living" title="Slow living">Slow living</a></li></ul></li> <li><a href="/wiki/Workaholic" title="Workaholic">Workaholic</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Termination_of_employment" title="Termination of employment">Termination</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/At-will_employment" title="At-will employment">At-will employment</a></li> <li><a href="/wiki/Dismissal_(employment)" title="Dismissal (employment)">Dismissal</a> <ul><li><a href="/wiki/Banishment_room" title="Banishment room">Banishment room</a></li> <li><a href="/wiki/Constructive_dismissal" title="Constructive dismissal">Constructive dismissal</a></li> <li><a href="/wiki/Wrongful_dismissal" title="Wrongful dismissal">Wrongful dismissal</a></li></ul></li> <li><a href="/wiki/Employee_offboarding" title="Employee offboarding">Employee offboarding</a></li> <li><a href="/wiki/Exit_interview" title="Exit interview">Exit interview</a></li> <li><a href="/wiki/Layoff" title="Layoff">Layoff</a></li> <li><a href="/wiki/Notice_period" title="Notice period">Notice period</a></li> <li><a href="/wiki/Pink_slip_(employment)" class="mw-redirect" title="Pink slip (employment)">Pink slip</a></li> <li><a href="/wiki/Resignation" title="Resignation">Resignation</a> <ul><li><a href="/wiki/Letter_of_resignation" title="Letter of resignation">Letter of resignation</a></li></ul></li> <li><a href="/wiki/Restructuring" title="Restructuring">Restructuring</a></li> <li><a href="/wiki/Retirement" title="Retirement">Retirement</a> <ul><li><a href="/wiki/Mandatory_retirement" title="Mandatory retirement">Mandatory retirement</a></li> <li><a href="/wiki/Retirement_age" title="Retirement age">Retirement age</a></li> <li><a href="/wiki/Retirement_planning" title="Retirement planning">Retirement planning</a></li></ul></li> <li><a href="/wiki/Severance_package" title="Severance package">Severance package</a> <ul><li><a href="/wiki/Golden_handshake" title="Golden handshake">Golden handshake</a></li> <li><a href="/wiki/Golden_parachute" title="Golden parachute">Golden parachute</a></li></ul></li> <li><a href="/wiki/Turnover_(employment)" class="mw-redirect" title="Turnover (employment)">Turnover</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Unemployment" title="Unemployment">Unemployment</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Barriers_to_entry" title="Barriers to entry">Barriers to entry</a></li> <li><a href="/wiki/Discouraged_worker" title="Discouraged worker">Discouraged worker</a></li> <li><a href="/wiki/Economic_depression" title="Economic depression">Economic depression</a> <ul><li><a href="/wiki/Great_Depression" title="Great Depression">Great Depression</a></li> <li><a href="/wiki/Long_Depression" title="Long Depression">Long Depression</a></li></ul></li> <li><a href="/wiki/Frictional_unemployment" title="Frictional unemployment">Frictional unemployment</a></li> <li><a href="/wiki/Full_employment" title="Full employment">Full employment</a></li> <li><a href="/wiki/Graduate_unemployment" title="Graduate unemployment">Graduate unemployment</a></li> <li><a href="/wiki/Involuntary_unemployment" title="Involuntary unemployment">Involuntary unemployment</a></li> <li><a href="/wiki/Jobless_recovery" title="Jobless recovery">Jobless recovery</a></li> <li><a href="/wiki/Phillips_curve" title="Phillips curve">Phillips curve</a></li> <li><a href="/wiki/Recession" title="Recession">Recession</a> <ul><li><a href="/wiki/Great_Recession" title="Great Recession">Great Recession</a></li> <li><a href="/wiki/Job_losses_caused_by_the_Great_Recession" title="Job losses caused by the Great Recession">Job losses caused by the Great Recession</a></li> <li><a href="/wiki/Lists_of_recessions" title="Lists of recessions">Lists of recessions</a></li> <li><a href="/wiki/Recession-proof_job" title="Recession-proof job">Recession-proof job</a></li></ul></li> <li><a href="/wiki/Reserve_army_of_labour" title="Reserve army of labour">Reserve army of labour</a></li> <li><a href="/wiki/Structural_unemployment" title="Structural unemployment">Structural unemployment</a></li> <li><a href="/wiki/Technological_unemployment" title="Technological unemployment">Technological unemployment</a></li> <li><a href="/wiki/Types_of_unemployment" class="mw-redirect" title="Types of unemployment">Types of unemployment</a></li> <li><a href="/wiki/Unemployment_benefits" title="Unemployment benefits">Unemployment benefits</a></li> <li><a href="/wiki/Unemployment_Convention,_1919" title="Unemployment Convention, 1919">Unemployment Convention, 1919</a></li> <li><a href="/wiki/Unemployment_extension" title="Unemployment extension">Unemployment extension</a></li> <li><a href="/wiki/List_of_countries_by_unemployment_rate" title="List of countries by unemployment rate">List of countries by unemployment rate</a></li> <li><a href="/wiki/Employment-to-population_ratio" title="Employment-to-population ratio">Employment-to-population ratio</a> <ul><li><a href="/wiki/List_of_sovereign_states_by_employment_rate" title="List of sovereign states by employment rate">List</a></li></ul></li> <li><a href="/wiki/Wage_curve" title="Wage curve">Wage curve</a></li> <li><a href="/wiki/Youth_unemployment" title="Youth unemployment">Youth unemployment</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Public programs</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Workfare" title="Workfare">Workfare</a></li> <li><a href="/wiki/Unemployment_insurance" class="mw-redirect" title="Unemployment insurance">Unemployment insurance</a></li> <li><a href="/wiki/Make-work_job" title="Make-work job">Make-work job</a></li> <li><a href="/wiki/Job_creation_program" class="mw-redirect" title="Job creation program">Job creation program</a></li> <li><a href="/wiki/Job_creation_index" title="Job creation index">Job creation index</a></li> <li><a href="/wiki/Job_guarantee" title="Job guarantee">Job guarantee</a></li> <li><a href="/wiki/Employer_of_last_resort" title="Employer of last resort">Employer of last resort</a></li> <li><a href="/wiki/Guaranteed_minimum_income" title="Guaranteed minimum income">Guaranteed minimum income</a></li> <li><a href="/wiki/Right_to_work" title="Right to work">Right to work</a></li> <li><i>Historical:</i></li> <li><i>U.S.A.:</i></li> <li><a href="/wiki/Civil_Works_Administration" title="Civil Works Administration">Civil Works Administration</a></li> <li><a href="/wiki/Works_Progress_Administration" title="Works Progress Administration">Works Progress Administration</a></li></ul> <p><a href="/wiki/Comprehensive_Employment_and_Training_Act" title="Comprehensive Employment and Training Act">Comprehensive Employment and Training Act</a> </p> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">See also</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Bullshit_job" title="Bullshit job">Bullshit job</a></li> <li><a href="/wiki/Busy_work" title="Busy work">Busy work</a></li> <li><a href="/wiki/Credentialism_and_educational_inflation" class="mw-redirect" title="Credentialism and educational inflation">Credentialism and educational inflation</a></li> <li><a href="/wiki/Emotional_labor" title="Emotional labor">Emotional labor</a></li> <li><a href="/wiki/Evil_corporation" title="Evil corporation">Evil corporation</a></li> <li><a href="/wiki/Going_postal" title="Going postal">Going postal</a></li> <li><a href="/wiki/Kiss_up_kick_down" title="Kiss up kick down">Kiss up kick down</a></li> <li><a href="/wiki/Labor_rights" title="Labor rights">Labor rights</a></li> <li><a href="/wiki/Make-work_job" title="Make-work job">Make-work job</a></li> <li><a href="/wiki/Narcissism_in_the_workplace" title="Narcissism in the workplace">Narcissism in the workplace</a></li> <li><a href="/wiki/Post-work_society" title="Post-work society">Post-work society</a></li> <li><a href="/wiki/Presenteeism" title="Presenteeism">Presenteeism</a></li> <li><a href="/wiki/Psychopathy_in_the_workplace" title="Psychopathy in the workplace">Psychopathy in the workplace</a></li> <li><a href="/wiki/Sunday_scaries" title="Sunday scaries">Sunday scaries</a></li> <li><a href="/wiki/Slow_movement_(culture)" title="Slow movement (culture)">Slow movement (culture)</a></li> <li><a href="/wiki/Toxic_leader" title="Toxic leader">Toxic leader</a></li> <li><a href="/wiki/Toxic_workplace" title="Toxic workplace">Toxic workplace</a></li> <li><a href="/wiki/Workhouse" title="Workhouse">Workhouse</a></li></ul> </div></td></tr><tr><td class="navbox-abovebelow" colspan="2"><div> <dl><dt><span class="noviewer" typeof="mw:File"><span title="Template"><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/16px-Symbol_template_class_pink.svg.png" decoding="async" width="16" height="16" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/23px-Symbol_template_class_pink.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/31px-Symbol_template_class_pink.svg.png 2x" data-file-width="180" data-file-height="185" /></span></span> See also templates</dt></dl> <ul><li><a href="/wiki/Template:Aspects_of_corporations" title="Template:Aspects of corporations">Aspects of corporations</a></li> <li><a href="/wiki/Template:Aspects_of_jobs" title="Template:Aspects of jobs">Aspects of jobs</a></li> <li><a href="/wiki/Template:Aspects_of_occupations" title="Template:Aspects of occupations">Aspects of occupations</a></li> <li><a href="/wiki/Template:Aspects_of_organizations" title="Template:Aspects of organizations">Aspects of organizations</a></li> <li><a href="/wiki/Template:Aspects_of_workplaces" title="Template:Aspects of workplaces">Aspects of workplaces</a></li> <li><a href="/wiki/Template:Corporate_titles" title="Template:Corporate titles">Corporate titles</a></li> <li><a href="/wiki/Template:Critique_of_work" title="Template:Critique of work">Critique of work</a></li> <li><a href="/wiki/Template:Organized_labor" title="Template:Organized labor">Organized labor</a></li></ul> </div></td></tr></tbody></table></div> <div class="navbox-styles"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1129693374"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1236075235"></div><div role="navigation" class="navbox" aria-labelledby="Aspects_of_workplaces" style="padding:3px"><table class="nowraplinks hlist mw-collapsible autocollapse navbox-inner" style="border-spacing:0;background:transparent;color:inherit"><tbody><tr><th scope="col" class="navbox-title" colspan="2"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1129693374"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1239400231"><div class="navbar plainlinks hlist navbar-mini"><ul><li class="nv-view"><a href="/wiki/Template:Aspects_of_workplaces" title="Template:Aspects of workplaces"><abbr title="View this template">v</abbr></a></li><li class="nv-talk"><a href="/wiki/Template_talk:Aspects_of_workplaces" title="Template talk:Aspects of workplaces"><abbr title="Discuss this template">t</abbr></a></li><li class="nv-edit"><a href="/wiki/Special:EditPage/Template:Aspects_of_workplaces" title="Special:EditPage/Template:Aspects of workplaces"><abbr title="Edit this template">e</abbr></a></li></ul></div><div id="Aspects_of_workplaces" style="font-size:114%;margin:0 4em">Aspects of <a href="/wiki/Workplace" title="Workplace">workplaces</a></div></th></tr><tr><th scope="row" class="navbox-group" style="width:1%">Topics</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Absenteeism" title="Absenteeism">Absenteeism</a></li> <li><a href="/wiki/Abusive_supervision" title="Abusive supervision">Abusive supervision</a></li> <li><a href="/wiki/Workplace_aggression" title="Workplace aggression">Aggression</a></li> <li><a href="/wiki/Anti-pattern" title="Anti-pattern">Anti-pattern</a></li> <li><a href="/wiki/Workplace_impact_of_artificial_intelligence" title="Workplace impact of artificial intelligence">Artificial intelligence</a></li> <li><a href="/wiki/Workplace_bullying" title="Workplace bullying">Bullying</a></li> <li><a href="/wiki/Organisation_climate" title="Organisation climate">Climate</a></li> <li><a href="/wiki/Organizational_culture" title="Organizational culture">Culture</a></li> <li><a href="/wiki/Computer_surveillance_in_the_workplace" title="Computer surveillance in the workplace">Computer surveillance</a></li> <li><a href="/wiki/Organizational_conflict" title="Organizational conflict">Conflict</a></li> <li><a href="/wiki/Control_freak" title="Control freak">Control freak</a></li> <li><a href="/wiki/Counterproductive_work_behavior" title="Counterproductive work behavior">Counterproductive behaviour</a></li> <li><a href="/wiki/Coworking" title="Coworking">Coworking</a></li> <li><a href="/wiki/Culture_of_fear#In_the_workplace" title="Culture of fear">Culture of fear</a></li> <li><a href="/wiki/Workplace_democracy" title="Workplace democracy">Democracy</a></li> <li><a href="/wiki/Workplace_deviance" title="Workplace deviance">Deviance</a></li> <li><a href="/wiki/Employment_discrimination" title="Employment discrimination">Discrimination</a></li> <li><a href="/wiki/Diversity_(business)" title="Diversity (business)">Diversity</a></li> <li><a href="/wiki/Divide_and_rule" title="Divide and rule">Divide and rule</a></li> <li><a href="/wiki/Drug_test" title="Drug test">Drug tests</a></li> <li><a href="/wiki/Effects_of_overtime" title="Effects of overtime">Effects of overtime</a></li> <li><a href="/wiki/Emotional_labor" title="Emotional labor">Emotional labor</a></li> <li><a href="/wiki/Emotions_in_the_workplace" title="Emotions in the workplace">Emotions</a></li> <li><a href="/wiki/Employee_assistance_program" title="Employee assistance program">Employee assistance</a></li> <li><a href="/wiki/Employee_engagement" title="Employee engagement">Employee engagement</a></li> <li><a href="/wiki/Employee_experience_design" title="Employee experience design">Employee experience</a></li> <li><a href="/wiki/Employee_monitoring" title="Employee monitoring">Employee monitoring</a></li> <li><a href="/wiki/Employee_morale" title="Employee morale">Employee morale</a></li> <li><a href="/wiki/Employee_recognition" title="Employee recognition">Employee recognition</a></li> <li><a href="/wiki/Employee_silence" title="Employee silence">Employee silence</a></li> <li><a href="/wiki/Employee_surveys" title="Employee surveys">Employee surveys</a></li> <li><a href="/wiki/Empowerment#In_workplace_management" title="Empowerment">Empowerment</a></li> <li><a href="/wiki/Evaluation_(workplace)" class="mw-redirect" title="Evaluation (workplace)">Evaluation</a></li> <li><a href="/wiki/Feminisation_of_the_workplace" title="Feminisation of the workplace">Feminisation</a></li> <li><a href="/wiki/Generations_in_the_workforce" title="Generations in the workforce">Generations</a></li> <li><a href="/wiki/Goofing_off" title="Goofing off">Goofing off</a></li> <li><a href="/wiki/Gossip#Workplace_gossip" title="Gossip">Gossip</a></li> <li><a href="/wiki/Happiness_at_work" title="Happiness at work">Happiness</a></li> <li><a href="/wiki/Workplace_harassment" title="Workplace harassment">Harassment</a></li> <li><a href="/wiki/Workplace_health_promotion" title="Workplace health promotion">Health promotion</a></li> <li><a href="/wiki/Workplace_health_surveillance" title="Workplace health surveillance">Health surveillance</a></li> <li><a href="/wiki/Hostile_work_environment" title="Hostile work environment">Hostile work environment</a></li> <li><a href="/wiki/Office_humor" title="Office humor">Humor</a></li> <li><a href="/wiki/Workplace_incivility" title="Workplace incivility">Incivility</a></li> <li><a href="/wiki/Occupational_inequality" title="Occupational inequality">Inequality</a></li> <li><a href="/wiki/Workplace_intervention" class="mw-redirect" title="Workplace intervention">Intervention</a></li> <li><a href="/wiki/Corporate_jargon" title="Corporate jargon">Jargon</a></li> <li><a href="/wiki/Kick_the_cat" title="Kick the cat">Kick the cat</a></li> <li><a href="/wiki/Kiss_up_kick_down" title="Kiss up kick down">Kiss up kick down</a></li> <li><a href="/wiki/Workplace_listening" title="Workplace listening">Listening</a></li> <li><a href="/wiki/Machiavellianism_in_the_workplace" title="Machiavellianism in the workplace">Machiavellianism</a></li> <li><a href="/wiki/Menopause_in_the_workplace" title="Menopause in the workplace">Menopause</a></li> <li><a href="/wiki/Micromanagement" title="Micromanagement">Micromanagement</a></li> <li><a href="/wiki/Mobbing" title="Mobbing">Mobbing</a></li> <li><a href="/wiki/Narcissism_in_the_workplace" title="Narcissism in the workplace">Narcissism</a></li> <li><a href="/wiki/Workplace_politics" title="Workplace politics">Office politics</a></li> <li><a href="/wiki/Overwork" title="Overwork">Overwork</a></li> <li><a href="/wiki/Parkinson%27s_law" title="Parkinson's law">Parkinson's law</a></li> <li><a class="mw-selflink selflink">Performance appraisal</a></li> <li><a href="/wiki/Personality_clash#In_the_workplace" title="Personality clash">Personality clash</a></li> <li><a href="/wiki/Workplace_phobia" class="mw-redirect" title="Workplace phobia">Phobia</a></li> <li><a href="/wiki/Positive_psychology_in_the_workplace" title="Positive psychology in the workplace">Positive psychology</a></li> <li><a href="/wiki/Workplace_privacy" title="Workplace privacy">Privacy</a></li> <li><a href="/wiki/Probation_(workplace)" title="Probation (workplace)">Probation</a></li> <li><a href="/wiki/Profanity" title="Profanity">Profanity</a></li> <li><a href="/wiki/Psychopathy_in_the_workplace" title="Psychopathy in the workplace">Psychopathy</a></li> <li><a href="/wiki/Quality_of_working_life" title="Quality of working life">Quality of working life</a></li> <li><a href="/wiki/Queen_bee_syndrome" title="Queen bee syndrome">Queen bee syndrome</a></li> <li><a href="/wiki/Rat_race" title="Rat race">Rat race</a></li> <li><a href="/wiki/Workplace_relationships" class="mw-redirect" title="Workplace relationships">Relationships</a></li> <li><a href="/wiki/Workplace_revenge" title="Workplace revenge">Revenge</a></li> <li><a href="/wiki/Workplace_robotics_safety" title="Workplace robotics safety">Robotics safety</a></li> <li><a href="/wiki/Role_conflict" title="Role conflict">Role conflict</a></li> <li><a href="/wiki/Sabotage" title="Sabotage">Sabotage</a></li> <li><a href="/wiki/Workplace_spirituality" title="Workplace spirituality">Spirituality</a></li> <li><a href="/wiki/Workplace_strategy" title="Workplace strategy">Strategy</a></li> <li><a href="/wiki/Occupational_stress" title="Occupational stress">Stress</a></li> <li><a href="/wiki/Toxic_workplace" title="Toxic workplace">Toxic workplace</a></li> <li><a href="/wiki/Toxic_leader" title="Toxic leader">Toxic leader</a></li> <li><a href="/wiki/Professional_development" title="Professional development">Training</a></li> <li><a href="/wiki/Turnover_(employment)" class="mw-redirect" title="Turnover (employment)">Turnover</a></li> <li><a href="/wiki/Social_undermining" title="Social undermining">Undermining</a></li> <li><a href="/wiki/Workplace_violence" title="Workplace violence">Violence</a></li> <li><a href="/wiki/Virtual_workplace" title="Virtual workplace">Virtual</a></li> <li><a href="/wiki/Workplace_wellness" title="Workplace wellness">Wellness</a></li> <li><a href="/wiki/Work%E2%80%93family_conflict" title="Work–family conflict">Work–family conflict</a></li> <li><a href="/wiki/Workload" title="Workload">Workload</a></li> <li><a href="/wiki/Workplace_harassment" title="Workplace harassment">Workplace harassment</a></li> <li><a href="/wiki/Workwear" title="Workwear">Workwear</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">See also</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Corporation" title="Corporation">Corporation</a></li> <li><a href="/wiki/Employment" title="Employment">Employment</a></li> <li><a href="/wiki/Factory" title="Factory">Factory</a></li> <li><a href="/wiki/Headquarters" title="Headquarters">Headquarters</a></li> <li><a href="/wiki/Job" class="mw-redirect" title="Job">Job</a></li> <li><a href="/wiki/Job_sharing" title="Job sharing">Job sharing</a></li> <li><a href="/wiki/Labour_movement" title="Labour movement">Labour movement</a></li> <li><a href="/wiki/Labor_rights" title="Labor rights">Labor rights</a></li> <li><a href="/wiki/Office" title="Office">Office</a></li> <li><a href="/wiki/Organization" title="Organization">Organization</a></li> <li><a href="/wiki/Remote_work" title="Remote work">Remote work</a></li> <li><a href="/wiki/Strike_action" title="Strike action">Strike action</a></li> <li><a href="/wiki/Trade_union" title="Trade union">Trade union</a></li> <li><a href="/wiki/Whistleblower" class="mw-redirect" title="Whistleblower">Whistleblower</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><span class="noviewer" typeof="mw:File"><span title="Template"><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/16px-Symbol_template_class_pink.svg.png" decoding="async" width="16" height="16" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/23px-Symbol_template_class_pink.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/31px-Symbol_template_class_pink.svg.png 2x" data-file-width="180" data-file-height="185" /></span></span> Templates</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Template:Aspects_of_corporations" title="Template:Aspects of corporations">Aspects of corporations</a></li> <li><a href="/wiki/Template:Aspects_of_jobs" title="Template:Aspects of jobs">Aspects of jobs</a></li> <li><a href="/wiki/Template:Aspects_of_occupations" title="Template:Aspects of occupations">Aspects of occupations</a></li> <li><a href="/wiki/Template:Aspects_of_organizations" title="Template:Aspects of organizations">Aspects of organizations</a></li> <li><a href="/wiki/Template:Employment" title="Template:Employment">Employment</a></li></ul> </div></td></tr></tbody></table></div> <!-- NewPP limit report Parsed by mw‐web.codfw.main‐f69cdc8f6‐9dtxv Cached time: 20241124160932 Cache expiry: 2592000 Reduced expiry: false Complications: [vary‐revision‐sha1, show‐toc] CPU time usage: 1.858 seconds Real time usage: 2.014 seconds Preprocessor visited node count: 20069/1000000 Post‐expand include size: 425382/2097152 bytes Template argument size: 34992/2097152 bytes Highest expansion depth: 19/100 Expensive parser function count: 13/500 Unstrip recursion depth: 1/20 Unstrip post‐expand size: 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Rendering was triggered because: page-view --> </div><!--esi <esi:include src="/esitest-fa8a495983347898/content" /> --><noscript><img src="https://login.wikimedia.org/wiki/Special:CentralAutoLogin/start?type=1x1" alt="" width="1" height="1" style="border: none; position: absolute;"></noscript> <div class="printfooter" data-nosnippet="">Retrieved from "<a dir="ltr" href="https://en.wikipedia.org/w/index.php?title=Performance_appraisal&oldid=1258080915">https://en.wikipedia.org/w/index.php?title=Performance_appraisal&oldid=1258080915</a>"</div></div> <div id="catlinks" class="catlinks" data-mw="interface"><div id="mw-normal-catlinks" class="mw-normal-catlinks"><a href="/wiki/Help:Category" title="Help:Category">Categories</a>: <ul><li><a href="/wiki/Category:Job_evaluation" title="Category:Job evaluation">Job evaluation</a></li><li><a href="/wiki/Category:Personal_development" title="Category:Personal development">Personal development</a></li><li><a href="/wiki/Category:Industrial_and_organizational_psychology" title="Category:Industrial and organizational psychology">Industrial and organizational psychology</a></li><li><a href="/wiki/Category:Workplace" title="Category:Workplace">Workplace</a></li></ul></div><div id="mw-hidden-catlinks" class="mw-hidden-catlinks mw-hidden-cats-hidden">Hidden categories: <ul><li><a href="/wiki/Category:Wikipedia_articles_needing_page_number_citations_from_September_2024" title="Category:Wikipedia articles needing page number citations from September 2024">Wikipedia articles needing page number citations from September 2024</a></li><li><a href="/wiki/Category:CS1_maint:_multiple_names:_authors_list" title="Category:CS1 maint: multiple names: authors list">CS1 maint: multiple names: authors list</a></li><li><a href="/wiki/Category:CS1_maint:_numeric_names:_authors_list" title="Category:CS1 maint: numeric names: authors list">CS1 maint: numeric names: authors list</a></li><li><a href="/wiki/Category:CS1_errors:_missing_title" title="Category:CS1 errors: missing title">CS1 errors: missing title</a></li><li><a href="/wiki/Category:All_articles_with_self-published_sources" title="Category:All articles with self-published sources">All articles with self-published sources</a></li><li><a href="/wiki/Category:Articles_with_self-published_sources_from_September_2024" title="Category:Articles with self-published sources from September 2024">Articles with self-published sources from September 2024</a></li><li><a href="/wiki/Category:All_articles_lacking_reliable_references" title="Category:All articles lacking reliable references">All articles lacking reliable references</a></li><li><a href="/wiki/Category:Articles_lacking_reliable_references_from_September_2024" title="Category:Articles lacking reliable references from September 2024">Articles lacking reliable references from September 2024</a></li><li><a href="/wiki/Category:Articles_with_short_description" title="Category:Articles with short description">Articles with short description</a></li><li><a href="/wiki/Category:Short_description_is_different_from_Wikidata" title="Category:Short description is different from Wikidata">Short description is different from Wikidata</a></li><li><a href="/wiki/Category:Use_dmy_dates_from_February_2015" title="Category:Use dmy dates from February 2015">Use dmy dates from February 2015</a></li><li><a href="/wiki/Category:All_articles_with_unsourced_statements" title="Category:All articles with unsourced statements">All articles with unsourced statements</a></li><li><a href="/wiki/Category:Articles_with_unsourced_statements_from_September_2024" title="Category:Articles with unsourced statements from September 2024">Articles with unsourced statements from September 2024</a></li><li><a href="/wiki/Category:Articles_with_unsourced_statements_from_July_2013" title="Category:Articles with unsourced statements from July 2013">Articles with unsourced statements from July 2013</a></li><li><a href="/wiki/Category:Articles_with_unsourced_statements_from_January_2015" title="Category:Articles with unsourced statements from January 2015">Articles with unsourced statements from January 2015</a></li></ul></div></div> </div> </main> </div> <div class="mw-footer-container"> <footer id="footer" class="mw-footer" > <ul id="footer-info"> <li id="footer-info-lastmod"> This page was last edited on 18 November 2024, at 01:28<span class="anonymous-show"> (UTC)</span>.</li> <li id="footer-info-copyright">Text is available under the <a href="/wiki/Wikipedia:Text_of_the_Creative_Commons_Attribution-ShareAlike_4.0_International_License" title="Wikipedia:Text of the Creative Commons Attribution-ShareAlike 4.0 International License">Creative Commons Attribution-ShareAlike 4.0 License</a>; additional terms may apply. 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