How do i activate my CommBank card?

<!doctype html> <html lang="en-AU"> <head> <meta charset="utf-8"/> <title>How do i activate my CommBank card?</title> <meta name="description" content="Got a new card? Follow these steps to simply activate it now in the CommBank app or in NetBank."/> <meta name="search title" content="Activate card"/> <meta name="category" content="Credit cards,Bank accounts,Travel Money Card,Business"/> <meta name="keywords"/>   <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <script defer="defer" type="text/javascript" src="https://rum.hlx.page/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js" data-routing="p00000-e000000"></script> <link rel="canonical" href="https://www.commbank.com.au/support.cards.activate-card.html"/> <link rel="icon" type="image/vnd.microsoft.icon" href="/etc/designs/commbank-neo/favicon.ico"/> <link rel="shortcut icon" type="image/vnd.microsoft.icon" href="/etc/designs/commbank-neo/favicon.ico"/>  <script src="/etc.clientlibs/cba/commbank/clientlibs/clientlib-pagetop.min.js"></script> <script type="text/javascript" src="https://assets.commbank.com.au/s7viewers/libs/responsive_image.js"></script> <script language="JavaScript" type="text/javascript"> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event: 'content_landing', eventInfo: { title: 'CommBank support - CommBank', url: window.location.href.replace(location.search, ''), description: 'Find answers to your CommBank questions here - includes popular topics and banking FAQs. ' } }); </script>  <script src="/etc/clientlibs/commbank-plugins/clientlib-adobedatalayer.min.js"></script> <script src="/etc/clientlibs/commbank-plugins/commbankaep-launch.min.js"></script> <script type="text/javascript" src='' async></script>  <script>window.CQ = window.CQ || {}</script> <script src="/etc.clientlibs/clientlibs/granite/jquery.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/utils.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite.min.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/jquery.min.js"></script> <script src="/etc.clientlibs/foundation/clientlibs/shared.min.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/personalization/jcarousel.min.js"></script> <script src="/etc.clientlibs/cq/personalization/clientlib/underscore.min.js"></script> <script src="/etc/designs/commbank/clientlib-common.min.js"></script> <link rel="stylesheet" href="/etc.clientlibs/cba/commbank/clientlibs/clientlib-core.min.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/cba/commbank/clientlibs/clientlib-main.min.css" type="text/css">  <script type="text/javascript"> var sara = sara || {}; sara.page = sara.page || {}; </script> <script type="text/javascript"> (function() { window.ContextHub = window.ContextHub || {}; /* setting paths */ ContextHub.Paths = ContextHub.Paths || {}; ContextHub.Paths.CONTEXTHUB_PATH = "/etc/cloudsettings/default/contexthub"; ContextHub.Paths.RESOURCE_PATH = "\/content\/commbank\u002Dneo\/support\/jcr:content\/contexthub"; ContextHub.Paths.SEGMENTATION_PATH = "\/etc\/segmentation\/contexthub"; ContextHub.Paths.CQ_CONTEXT_PATH = ""; /* setting initial constants */ ContextHub.Constants = ContextHub.Constants || {}; ContextHub.Constants.ANONYMOUS_HOME = "/home/users/j/jR0-KMS3cy2ABCBGQA5a"; ContextHub.Constants.MODE = "no-ui"; }()); </script><script src="/etc/cloudsettings/default/contexthub.kernel.js" type="text/javascript"></script> <script type="text/javascript" src="/etc/clientlibs/commbank/dist/js-bundle/vendor.js"></script> <script type="text/javascript"> var gloNavGlobalVars = { killAuthNav: true, netbankTrackerCookie: '_CBATracker', switchbladeEndPoint: 'https://www.commbank.com.au/innovate/switchblade/v0/rules/functions/evaluate/', switchbladeFeaturePath: 'CDP/Digital/GlobalNav/Pilot', netbankIdentityApi: 'https://www.my.commbank.com.au/netbank/NetBankIdentity/pub/api/Identity', killSwitchblade: true, netbankIdentityTimeout: 2000, switchbladeTimeout: 2000, globalNavigationStatusCheckingInProgress: false, isGlobalNavigationStatusChecked: false, globalNavigationStatusResponse: false }; </script> </head> <body> <script type="text/javascript"> var search_service = 'https:\/\/www.commbank.com.au\/digital\/search\/v0\/'; </script> <div class="page-lockout "></div> <script type="text/javascript"> $CQ(function() { CQ_Analytics.SegmentMgr.loadSegments("\/etc\/segmentation"); CQ_Analytics.ClientContextUtils.init("\/etc\/clientcontext\/default", "\/content\/commbank\u002Dneo\/support"); }); </script> <div class="skip-links-module"> <span class="visuallyhidden" id="skip-default-focus" tabindex="-1"></span> <a class="skip-to-links" data-tracker-type="link" data-target="#skipmaincontent" id="skip-maincontent" href="#skipmaincontent"><span class="focus-box"><span class="border-box">Skip to main content</span></span></a> <a class="skip-to-links" data-tracker-type="link" data-target="#skiplogon" id="skip-logon" href="#skiplogon"><span class="focus-box"><span class="border-box">Skip to log on</span></span></a> <a class="skip-to-links" data-tracker-type="link" data-target="#skipsearch" id="skip-search" href="#skipsearch"><span class="focus-box"><span class="border-box">Skip to search</span></span></a> <a class="skip-to-links" id="skip-accessibility"><span class="focus-box"><span class="border-box">Accessibility at CommBank</span></span></a> </div> <div class="commbank-header"> <div class="commbank-header-module"> <ul class="commbank-list"> <a role="button" href="#" aria-label="main menu" data-tracker-type="iatopnavigationgloba" datacollection-tracker-type="menu-open" data-tracker-locationid="mv_burger" class="hamburger-menu-icon"> <li class="icon-menu" role="presentation"></li> </a> <li class="commbank-logo"> <a href="https://www.commbank.com.au/?ei=mv_cbalogo" data-tracker-type="header-logo"> <img src="https://www.commbank.com.au/content/dam/commbank/commBank-logo.svg" alt="CommBank homepage"/> </a> </li> <li> <a href="https://www.commbank.com.au/banking.html?ei=mv_banking" data-tracker-type="header-menu">Banking</a> </li> <li> <a href="https://www.commbank.com.au/home-loans.html?ei=mv_home-loans" data-tracker-type="header-menu">Home loans</a> </li> <li> <a href="https://www.commbank.com.au/insurance.html?ei=mv_insurance" data-tracker-type="header-menu">Insurance</a> </li> <li> <a href="https://www.commbank.com.au/investing-and-super.html?ei=mv_investing-super" data-tracker-type="header-menu">Investing & super</a> </li> <li> <a href="https://www.commbank.com.au/business.html?ei=mv_business" data-tracker-type="header-menu">Business</a> </li> <li> <a href="https://www.commbank.com.au/institutional.html?ei=mv_institutional" data-tracker-type="header-menu">Institutional</a> </li> <li> <a href="https://www.commbank.com.au/commbank-yello.html?ei=mv_cbyello" data-tracker-type="header-menu">CommBank Yello</a> </li> </ul> <ul class="commbank-header-search-wrapper"> <li class="commbank-header-search-box"> <a href="#" role="button" data-toggle-search aria-label="search" data-tracker-locationid="mv_search" datacollection-tracker-type="search-open" data-tracker-type="iatopnavigationgloba" class="commbank-header-search-input" id="skipsearch"> <span class="icon-search" role="presentation"></span> </a> </li> <li> <a href="#" role="button" class="commbank-header-login" aria-label="Login" data-tracker-locationid="log-on" datacollection-tracker-type="logon-open" data-tracker-type="iatopnavigationgloba" id="skiplogon"> <span class="icon-padlock" role="presentation"></span> <span class="login">Log on</span> </a> </li> </ul> </div> <div id="logonOverlay" style="display:none"></div>  <div id="logonDialog" role="dialog" aria-label="open logon menu" style="z-index: 999"> <div id="logonModal" style="display:none"> <div class="logon-inner-panel"> <div class="logon-white-panel"> <ul class="logon-menu"> <li> <a href="https://www.my.commbank.com.au/netbank/Logon/Logon.aspx?ei=mv_logon-NB" class="logon-list-item">NetBank log on <span class="hc2-icon-arrow-right" role="presentation"></span> </a> </li> <li> <a href="https://www.my.commbiz.commbank.com.au/?ei=mv_logon-commbiz&cbaauth=prelogin" class="logon-list-item">CommBiz log on <span class="hc2-icon-arrow-right" role="presentation"></span> </a> </li> <li> <a href="https://www2.commsec.com.au/secure/login?ei=mv_logon-commsec" class="logon-list-item">CommSec log on <span class="hc2-icon-arrow-right" role="presentation"></span> </a> </li> </ul> </div> <a role="button" href="#" class="logon-cross-button-panel" aria-label="Close Logon menu" data-tracker-locationid="log-on-close" datacollection-tracker-type="logon-close" data-tracker-type="iatopnavigationgloba" id="logon-cross"> <span class="icon-cross" role="presentation"> </span> </a> </div> </div> </div>   <div id="hamDialog" role="dialog" aria-label="Open Navigation Menu" style="z-index: 999"> <div id="hamModal" style="display:none"> <div class="hamburger-menu"> <div class="hamburger-menu-list"> <ul> <li> <a href="https://www.commbank.com.au/banking.html?ei=mv_banking" data-tracker-type="header-menu">Banking</a> </li> <li> <a href="https://www.commbank.com.au/home-loans.html?ei=mv_home-loans" data-tracker-type="header-menu">Home loans</a> </li> <li> <a href="https://www.commbank.com.au/insurance.html?ei=mv_insurance" data-tracker-type="header-menu">Insurance</a> </li> <li> <a href="https://www.commbank.com.au/investing-and-super.html?ei=mv_investing-super" data-tracker-type="header-menu">Investing & super</a> </li> <li> <a href="https://www.commbank.com.au/business.html?ei=mv_business" data-tracker-type="header-menu">Business</a> </li> <li> <a href="https://www.commbank.com.au/institutional.html?ei=mv_institutional" data-tracker-type="header-menu">Institutional</a> </li> <li> <a href="https://www.commbank.com.au/commbank-yello.html?ei=mv_cbyello" data-tracker-type="header-menu">CommBank Yello</a> </li> <hr role="presentation"/> <li> <a href="https://www.commbank.com.au/digital/locate-us/?ei=mv_locate-us" data-tracker-type="header-menu">Locate us</a> </li> <li> <a href="http://www.commbank.com.au/support.html?ei=mv_support" data-tracker-type="header-menu">Help & support</a> </li> </ul> </div> </div> <div class="icon-cross-div"> <a role="button" href="#" aria-label="Close Navigation menu" data-tracker-locationid="mv_burger-close" datacollection-tracker-type="menu-close" data-tracker-type="iatopnavigationgloba" id="ham-icon-cross"> <span class="icon-cross" role="presentation"> </span> </a> </div> </div> </div>    <div role="dialog" aria-labelledby="dialog-label" id="dialog1" aria-modal="true" style="z-index: 999"> <div id="searchModal" class="header-modal" style="display:none"> <div id="dialog-label" class="sr-only">CommBank Search. Dialog start.</div>  <div class="modal-content"> <a href="#" class="header-search-back-button" data-tracker-locationid="mv_search_back" datacollection-tracker-type="search-back" data-tracker-type="iatopnavigationgloba"> <input type="image" src="/content/dam/commbank/back-arrow.svg" alt="back" class="header-search-back"/></input></a> <label class="sr-only" for="header-search-input-box">Search CommBank. Start typing…</label> <div class="header-search-input-wrapper"> <input class="header-search-input" id="header-search-input-box" placeholder="Start typing..." type="text" autocomplete="off" header-search-domain="https://www.commbank.com.au"/> <input type="image" src="/content/dam/commbank/close-icon.svg" alt="Clear search term" class="header-search-close"/></input> </div> </div>  <div class="header-search-result-wrapper"> <div class="header-search-result-inner"></div> </div>   <div class="header-popular-wrapper"> <div class="popular-search-category"> <h3>Popular searches</h3> </div> <ul class="popular-search-title"> <li> <a aria-label="Popular searches;Travel insurance" href="https://www.commbank.com.au/travel/travel-insurance.html?ei=mv_search-pop1"> <p>Travel insurance</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Foreign exchange calculator" href="https://www.commbank.com.au/international/foreign-exchange-calculator.html?ei=mv_search-pop2"> <p>Foreign exchange calculator</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Discharge/ Refinance authority form" href="https://www.commbank.com.au/digital/home-loan-forms/mortgage-discharge/start?ei=glo-search-pop3"> <p>Discharge/ Refinance authority form</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Activate a CommBank card" href="https://www.commbank.com.au/support/how-do-i-activate-my-commbank-card.html?ei=mv_search-pop4"> <p>Activate a CommBank card</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Cardless cash" href="https://www.commbank.com.au/digital-banking/cardless-cash.html?ei=mv_search-pop5"> <p>Cardless cash</p> <span class="hc2-icon-arrow-right"></span> </a> </li> <li> <a aria-label="Interest rates & fees" href="https://www.commbank.com.au/products/interest-rates-and-fees.html?ei=mv_search-pop6"> <p>Interest rates & fees</p> <span class="hc2-icon-arrow-right"></span> </a> </li> </ul> </div>  <div class="header-help-section-wrapper"> <div class="help"> <div class="we-can-help-module standard-spacing "> <ul class="items-3"> <li> <a title="Help & support" href="https://www.commbank.com.au/support.html?ei=mv_search-support" data-tracker-type="help" data-tracker_ei="default_0_1" data-tracker-id="default_0_1"> <img alt=" " src="/content/dam/commbank-assets/pictograms/ds_pictogram_support2.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Help & support</p> </div> </a> </li> <li> <a title="Locate us" href="https://www.commbank.com.au/digital/locate-us/?ei=mv_search-locate" data-tracker-type="help" data-tracker_ei="default_0_2" data-tracker-id="default_0_2"> <img alt=" " src="/content/dam/commbank-assets/pictograms/branch_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Locate us</p> </div> </a> </li> <li> <a title="Contact us" href="https://www.commbank.com.au/support/contact-us.html?ei=mv_search-contact" data-tracker-type="help" data-tracker_ei="default_0_3" data-tracker-id="default_0_3"> <img alt=" " src="/content/dam/commbank-assets/pictograms/mobile_call_us_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Contact us</p> </div> </a> </li> </ul> </div> </div> </div> </div> </div>      </div> <div class="container-fluid app honeycomb" id="skipmaincontent" tabindex="-1"> <div class="heading"> <article class="heading-module landing"> <h1>Search support and FAQs</h1> </article> </div> <div class="filter-box"> <article class="support-filter-module"> <div class="support-filter-box"> <div class="support-filter-search"> <span class="icon-search"></span> </div> <input class="support-filter-bar" id="search-filter-input" placeholder="Search for support articles" aria-label="Search for support articles" type="text" autocomplete="off" dp-domain-url="https://www.commbank.com.au" support-search-provider="commbank_support_v2"/> <div class="support-filter-close"> <img src="/content/dam/commbank/close-icon.svg" alt="Clear search term"/> </div> </div>  <div class="support-item-inner"> <div class="support-result-wrapper"> <div class="support-search-title"> </div> </div> </div> </article> </div> <div class="container content-container">  <div id="support-fragment" name="support"></div> <div class="column"> <div class="column-module ">  <div class="column-combo standard-spacing three-column ">  <div class="header-section"> <h2>Popular searches </h2> </div> <div class="content-section"> <ul class="item-section"> <li class="item"> <div class="item-inner"> <ul> <li><a data-tracker-type="richtext" dtmtracker="@@@@@@" href="/business/support.html?ei=pop_BusSupport">Business support</a></li> <li><a data-tracker-type="richtext" dtmtracker="@@@@@@" href="/support/financial-support/cost-of-living.html?ei=pop_COL">Cost of living support</a></li> <li><a href="/support/lost-stolen-or-damaged-card-support-page.html?ei=pop_LostStolenCard" data-tracker-type="richtext" dtmtracker="@@@@@@">Report a card lost, stolen or damaged</a></li> </ul> </div> <li class="item"> <div class="item-inner"> <ul> <li><a href="https://www.commbank.com.au/support.cards.activate-card.html?ei=pop_ActivateCard" data-tracker-type="richtext" dtmtracker="@@@@@@">Activate a CommBank card</a></li> <li><a href="/support.banking.how-long-to-transfer-money.html?ei=pop_MoneyTransferTimes" data-tracker-type="richtext" dtmtracker="@@@@@@">Explain money transfer times</a></li> <li><a href="/support.banking.explain-pending-transactions.html?ei=ExplainPendingTransactions" data-tracker-type="richtext" dtmtracker="@@@@@@">Explain pending transactions</a></li> </ul> </div> <li class="item"> <div class="item-inner"> <ul> <li><a href="/support.banking.what-is-a-bsb-number.html">What's a BSB number?</a></li> <li><a href="/support.bank-accounts.how-do-i-close-my-commbank-account.html" style="background-color: rgb(255,255,255);">Close/cancel a CommBank account</a></li> <li><a data-tracker-type="richtext" dtmtracker="@@@@@@" href="/support/disputing-a-transaction.html">How do I dispute a transaction?</a></li> </ul> </div> </li> </ul> </div> </div> </div> </div> </div> <div class="container no-color lower-section-container"> <div class="help"> <div class="we-can-help-module standard-spacing "> <h2>We're here to help </h2> <ul class="items-3"> <li> <a title="Contact us" href="/support/contact-us.html" data-tracker-locationid="discover-more:contact-us" data-tracker-type="help" data-tracker_ei="default_0_1" data-tracker-id="default_0_1"> <img alt=" " src="/content/dam/commbank-assets/pictograms/mobile_call_us_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Contact us</p> </div> </a> </li> <li> <a title="Financial difficulty" href="/support/financial-support/financial-hardship.html" data-tracker-type="help" data-tracker_ei="default_0_2" data-tracker-id="default_0_2"> <img alt=" " src="/content/dam/commbank-assets/pictograms/insurance64_pictogram.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Financial difficulty</p> </div> </a> </li> <li> <a title="Compliments and complaints" href="/support/compliments-and-complaints.html" data-tracker-type="help" data-tracker_ei="default_0_3" data-tracker-id="default_0_3"> <img alt=" " src="/content/dam/commbank-assets/pictograms/questions_feedback_pictograms.svg" aria-hidden="true"/> <div class="content"> <p class="h3 para">Compliments and complaints</p> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="commbank-footer"><footer class="hc-footer"> <div class="container footer-nav bg-light standard-spacing bottom-divider"> <a class="scroll-to-top" id="scrollTrigger" role="button" href="javascript:void(0);" data-tracker-locationid="Back-to-top" data-tracker-type="button" data-tracker_ei="default_0_1" data-tracker-id="default_0_1"> <span class="visually-hidden">Back to top</span> <i class="hc-icon-arrow-up" aria-hidden="true"></i> </a> <div class="row"> <div role="navigation" aria-labelledby="footerQuickLinks" class="col-12 col-sm-6 col-lg-3"> <h4>QUICK LINKS</h4> <ul class="nav-links"> <li> <a href="/support/security.html?ei=CB-footer_security" class="navlink" data-tracker-type="footer-link" target="_self"> Security & scams </a> </li> <li> <a href="/support.html?ei=CB-footer_Help" class="navlink" data-tracker-type="footer-link" target="_self"> Help & support </a> </li> <li> <a href="/support/financial-support/financial-hardship.html?ei=CB-footer_FinAssistance" class="navlink" data-tracker-type="footer-link" target="_self"> Financial assistance </a> </li> <li> <a href="/support/compliments-and-complaints.html?ei=CB-footer_complaints" class="navlink" data-tracker-type="footer-link" target="_self"> Complaints & compliments </a> </li> <li> <a href="/support/payments-services-availability.html?ei=CB-footer_PaymentServices" class="navlink" data-tracker-type="footer-link" target="_self"> Payment services availability </a> </li> </ul> </div> <div role="navigation" aria-labelledby="footerQuickLinks" class="col-12 col-sm-6 col-lg-3"> <h4>ABOUT US</h4> <ul class="nav-links"> <li> <a href="/about-us.html?ei=CB-footer_aboutus" class="navlink" data-tracker-type="footer-link" target="_self"> About CommBank </a> </li> <li> <a href="/about-us/careers.html?ei=CB-footer_careers" class="navlink" data-tracker-type="footer-link" target="_self"> Careers at CommBank </a> </li> <li> <a href="/sustainability.html?ei=CB-footer_sustainability" class="navlink" data-tracker-type="footer-link" target="_self"> Sustainability </a> </li> <li> <a href="/newsroom.html?ei=CB-footer_newsroom" class="navlink" data-tracker-type="footer-link" target="_self"> Newsroom </a> </li> <li> <a href="/about-us/investors.html?ei=CB-footer_investors" class="navlink" data-tracker-type="footer-link" target="_self"> Investor centre </a> </li> </ul> </div> <div 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