Amazon Delivery & Logistics - About Amazon India

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data-flag="ca" href="http://www.aboutamazon.ca/" target="_blank" data-cms-ai="0"><span>Canada</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="http://www.aboutamazon.ca/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> <a class="Link" href="http://www.aboutamazon.ca/fr" target="_blank" data-cms-ai="0" ><span>About Amazon (Français)</span></a> <a class="Link" href="https://press.aboutamazon.com/canada-press-center" target="_blank" data-cms-ai="0" ><span>Press Center (English)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="br" href="https://www.aboutamazon.com.br/" target="_blank" data-cms-ai="0"><span>Brazil</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="https://www.aboutamazon.com.br/" target="_blank" data-cms-ai="0" ><span>About Amazon (Português)</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </ps-header> </div> <div class="mood-bgcolorPageDefault-header-statusBar"></div> </header> <div class="PageDefault-topContainer"> <div class="PageDefault-breadcrumbs"> <a class="Link" href="https://www.aboutamazon.in/what-we-do" data-cms-ai="0" ><span>What We Do</span></a> </div> </div> <div class="PageDefault-contentWrapper"> <main class="PageDefault-main" data-modulewell> <div class="HubPage1" data-module > <div class="HubPage1-container"> <svg class="icon arrow-down scrollDown"> <use xlink:href="#icon-arrow-down"></use> </svg> <div class="HubPage1-aside"> <div class="HubPage1-title"> <h1> Delivery and Logistics </h1> </div> </div>  <div class="HubPage1-content"> <div class="HubPage1-description"> Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company. Together, we create, we build and we take ownership for what we do—whether we are developing new technology in-house, launching an Amazon fulfilment centre or delighting our customers by delivering packages directly to them. We are constantly creating the ideas, services and products that make life easier for millions of customers. </div> </div>  </div>  <div class="HubPage1-media"> <picture> <source type="image/webp" width="1440" height="773" srcset="https://assets.aboutamazon.com/dims4/default/21ed059/2147483647/strip/true/crop/1920x1031+0+48/resize/1440x773!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F57%2Fe5%2F24326fb749599c895ae64b43dba5%2Fdelivery-boys-resize.jpg"/> <source width="1440" height="773" srcset="https://assets.aboutamazon.com/dims4/default/dc79088/2147483647/strip/true/crop/1920x1031+0+48/resize/1440x773!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F57%2Fe5%2F24326fb749599c895ae64b43dba5%2Fdelivery-boys-resize.jpg"/> <img class="Image" alt="Four men in delivery vests walk next to a group of pigeons" width="1440" height="773" src="https://assets.aboutamazon.com/dims4/default/dc79088/2147483647/strip/true/crop/1920x1031+0+48/resize/1440x773!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F57%2Fe5%2F24326fb749599c895ae64b43dba5%2Fdelivery-boys-resize.jpg" loading="lazy"> </picture> </div> </div> <div data-module> <bsp-list-carousel class="ListArticleRouting" data-items-desktop="3"> <div class="ListArticleRouting-topContainer"> <div class="ListArticleRouting-content"> </div> </div> <ul class="ListArticleRouting-items"> <li class="ListArticleRouting-items-item"> <div class="PromoCardButton" data-content-type="article" > <div class="PromoCardButton-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/when-passion-meets-profession-a-story-behind-amazon-operations" data-amzn-id="0000016e-d5e8-dee9-a97f-dde967760002" data-cms-ai="0" ><picture> <source type="image/webp" width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/6594394/2147483647/strip/true/crop/3000x1695+0+153/resize/400x226!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F87%2Fa9%2F91fa8cec43fd9e1be8847100a90c%2Fsec.jpg"/> <source width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/c1e728a/2147483647/strip/true/crop/3000x1695+0+153/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F87%2Fa9%2F91fa8cec43fd9e1be8847100a90c%2Fsec.jpg"/> <img class="Image" alt="Secure delivery Amazon India operations" width="400" height="226" src="https://assets.aboutamazon.com/dims4/default/c1e728a/2147483647/strip/true/crop/3000x1695+0+153/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F87%2Fa9%2F91fa8cec43fd9e1be8847100a90c%2Fsec.jpg" loading="lazy"> </picture> </a></div> <div class="PromoCardButton-info"> <div class="PromoCardButton-title"> <h2><a class="Link" href="https://www.aboutamazon.in/news/operations/when-passion-meets-profession-a-story-behind-amazon-operations" data-amzn-id="0000016e-d5e8-dee9-a97f-dde967760002" data-cms-ai="0" ><span>Amazon Fulfilment</span></a></h2> </div> <div class="PromoCardButton-description">Our fulfilment network is made up of state-of-the-art technology and a variety of building types and sizes to support processing orders, but it is truly our people who bring the magic of Amazon to life for our customers.</div> <div class="PromoCardButton-actions"> <div class="PromoCardButton-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/when-passion-meets-profession-a-story-behind-amazon-operations" data-amzn-id="0000016e-d5e8-dee9-a97f-dde967760002" data-cms-ai="0" > <span>Learn more</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardButton" data-content-type="article" > <div class="PromoCardButton-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/how-amazon-india-operations-last-mile-is-transforming-lives" data-amzn-id="0000016d-fc3b-d47b-a57f-ffbb1f2b0002" data-cms-ai="0" ><picture> <source type="image/webp" width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/0142a94/2147483647/strip/true/crop/1150x650+290+0/resize/400x226!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F8a%2Fb2%2F8d14ceec41a09ded62630bb883a9%2Fdownload-2.jpg"/> <source width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/b07cfc1/2147483647/strip/true/crop/1150x650+290+0/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F8a%2Fb2%2F8d14ceec41a09ded62630bb883a9%2Fdownload-2.jpg"/> <img class="Image" alt="A Delivery Associate makes a delivery at Leh" width="400" height="226" src="https://assets.aboutamazon.com/dims4/default/b07cfc1/2147483647/strip/true/crop/1150x650+290+0/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F8a%2Fb2%2F8d14ceec41a09ded62630bb883a9%2Fdownload-2.jpg" loading="lazy"> </picture> </a></div> <div class="PromoCardButton-info"> <div class="PromoCardButton-title"> <h2><a class="Link" href="https://www.aboutamazon.in/news/operations/how-amazon-india-operations-last-mile-is-transforming-lives" data-amzn-id="0000016d-fc3b-d47b-a57f-ffbb1f2b0002" data-cms-ai="0" ><span>Last Mile Delivery</span></a></h2> </div> <div class="PromoCardButton-description">Getting orders from delivery stations to customers’ doorsteps is the “last mile” for delivery. We deliver goods to homes and businesses all over the world. This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon technology.<br></div> <div class="PromoCardButton-actions"> <div class="PromoCardButton-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/how-amazon-india-operations-last-mile-is-transforming-lives" data-amzn-id="0000016d-fc3b-d47b-a57f-ffbb1f2b0002" data-cms-ai="0" > <span>Learn more</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardButton" data-content-type="article" > <div class="PromoCardButton-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/journey-of-a-package" data-amzn-id="00000166-8067-d08d-ad77-a87f440d0002" data-cms-ai="0" ><picture> <source type="image/webp" width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/ff15ee5/2147483647/strip/true/crop/1150x650+145+0/resize/400x226!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb4%2F2e%2Fddb2c86d4bf19c203656ab3a90c9%2Fpackage-at-leh.jpg"/> <source width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/dc183ff/2147483647/strip/true/crop/1150x650+145+0/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb4%2F2e%2Fddb2c86d4bf19c203656ab3a90c9%2Fpackage-at-leh.jpg"/> <img class="Image" alt="An Amazon box against the backdrop of Leh" width="400" height="226" src="https://assets.aboutamazon.com/dims4/default/dc183ff/2147483647/strip/true/crop/1150x650+145+0/resize/400x226!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb4%2F2e%2Fddb2c86d4bf19c203656ab3a90c9%2Fpackage-at-leh.jpg" loading="lazy"> </picture> </a></div> <div class="PromoCardButton-info"> <div class="PromoCardButton-title"> <h2><a class="Link" href="https://www.aboutamazon.in/news/operations/journey-of-a-package" data-amzn-id="00000166-8067-d08d-ad77-a87f440d0002" data-cms-ai="0" ><span>Journey of a Package </span></a></h2> </div> <div class="PromoCardButton-description">Have you ever wondered how far your package travels to reach you at your doorstep or that of your loved ones? We take you through the journey as we speak with our partners, sellers and delivery associates who make this journey possible.</div> <div class="PromoCardButton-actions"> <div class="PromoCardButton-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/journey-of-a-package" data-amzn-id="00000166-8067-d08d-ad77-a87f440d0002" data-cms-ai="0" > <span>Learn more</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardButton" data-content-type="video" > <div class="PromoCardButton-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/how-tech-enables-our-sortation-centres-deliver-orders-faster" data-amzn-id="00000166-a4c8-d10f-a5ef-a5dd89bf0002" data-cms-ai="0" ><picture> <source type="image/webp" width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/f47df4c/2147483647/strip/true/crop/480x271+0+44/resize/400x226!/format/webp/quality/90/?url=https%3A%2F%2Fi.ytimg.com%2Fvi%2FlPIJLctSldI%2Fhqdefault.jpg"/> <source width="400" height="226" srcset="https://assets.aboutamazon.com/dims4/default/27c944b/2147483647/strip/true/crop/480x271+0+44/resize/400x226!/quality/90/?url=https%3A%2F%2Fi.ytimg.com%2Fvi%2FlPIJLctSldI%2Fhqdefault.jpg"/> <img class="Image" alt="How Amazon India processes your orders faster using technology" width="400" height="226" src="https://assets.aboutamazon.com/dims4/default/27c944b/2147483647/strip/true/crop/480x271+0+44/resize/400x226!/quality/90/?url=https%3A%2F%2Fi.ytimg.com%2Fvi%2FlPIJLctSldI%2Fhqdefault.jpg" loading="lazy"> </picture> </a></div> <div class="PromoCardButton-info"> <div class="PromoCardButton-title"> <h2><a class="Link" href="https://www.aboutamazon.in/news/operations/how-tech-enables-our-sortation-centres-deliver-orders-faster" data-amzn-id="00000166-a4c8-d10f-a5ef-a5dd89bf0002" data-cms-ai="0" ><span>How technology enables our Sortation Centres to deliver orders faster</span></a></h2> </div> <div class="PromoCardButton-description">With the rapid expansion of Amazon.in and the millions of orders each day, Amazon is building technology to create revolutionary improvements at Sortation Centres so that your orders are delivered faster. </div> <div class="PromoCardButton-actions"> <div class="PromoCardButton-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/how-tech-enables-our-sortation-centres-deliver-orders-faster" data-amzn-id="00000166-a4c8-d10f-a5ef-a5dd89bf0002" data-cms-ai="0" > <span>Watch now</span> </a> </div> </div> </div> </div> </li> </ul> </bsp-list-carousel> </div> <div data-module data-with-bg class="ListRelatedArticles"> <div data-width="full-width-constrained"> <bsp-list-related-articles-carousel class="ListRelatedArticles-wrapper"> <div 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data-amzn-id="00000190-ca02-dcf1-a99a-ee3e39240001" data-cms-ai="0" ><span>Inside BLR8: One of Amazon's biggest fulfillment centres in India</span></a></h2> </div> <div class="PromoCard-actions"> <div class="PromoCard-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/inside-one-of-amazons-biggest-fulfilment-centres-in-india" data-amzn-id="00000190-ca02-dcf1-a99a-ee3e39240001" data-cms-ai="0" > <span>Read more</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1721381165674> <template data-date-template>[day] [monthFull] [year]</template> <span data-date> </span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/how-amazon-keeps-employees-and-drivers-safe-this-summer" data-amzn-id="00000190-2616-d09f-a1f3-36b7efad0000" data-cms-ai="0" > <picture> 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href="https://www.aboutamazon.in/news/operations/how-amazon-keeps-employees-and-drivers-safe-this-summer" data-amzn-id="00000190-2616-d09f-a1f3-36b7efad0000" data-cms-ai="0" > <span>Read more</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1718687420019> <template data-date-template>[day] [monthFull] [year]</template> <span data-date> </span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/contact-amazon-india-customer-service" data-amzn-id="0000018d-b098-da1d-a9bf-f9f9c75d0002" data-cms-ai="0" > <picture> <source type="image/webp" width="480" height="270" srcset="https://assets.aboutamazon.com/dims4/default/0885b2b/2147483647/strip/true/crop/1280x720+0+0/resize/960x540!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fc2%2Ffa%2F7b2061a64f0ca8ad6503f68fe0e0%2Fcustomer-service-banner.jpg 2x"/> <source width="480" height="270" srcset="https://assets.aboutamazon.com/dims4/default/f26460c/2147483647/strip/true/crop/1280x720+0+0/resize/480x270!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fc2%2Ffa%2F7b2061a64f0ca8ad6503f68fe0e0%2Fcustomer-service-banner.jpg"/> <img class="Image" alt="Contact Amazon India customer service" srcset="https://assets.aboutamazon.com/dims4/default/2d8f159/2147483647/strip/true/crop/1280x720+0+0/resize/960x540!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fc2%2Ffa%2F7b2061a64f0ca8ad6503f68fe0e0%2Fcustomer-service-banner.jpg 2x" width="480" height="270" 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data-amzn-id="0000018d-b098-da1d-a9bf-f9f9c75d0002" data-cms-ai="0" > <span>Read more</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1708068438488> <template data-date-template>[day] [monthFull] [year]</template> <span data-date> </span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/inside-amazon-blr8-fulfilment-centre" data-amzn-id="0000018b-36fb-da76-affb-3eff76070001" data-cms-ai="0" > <picture> <source type="image/webp" width="480" height="270" srcset="https://assets.aboutamazon.com/dims4/default/c914043/2147483647/strip/true/crop/7685x4323+0+0/resize/960x540!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F53%2F7e%2Ff7942320404789f47cd3458290a9%2F013a7842.jpg 2x"/> <source width="480" height="270" srcset="https://assets.aboutamazon.com/dims4/default/037ed15/2147483647/strip/true/crop/7685x4323+0+0/resize/480x270!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F53%2F7e%2Ff7942320404789f47cd3458290a9%2F013a7842.jpg"/> <img class="Image" alt="Manish Tiwary at Amazon Fulfillment Centre" srcset="https://assets.aboutamazon.com/dims4/default/1950b69/2147483647/strip/true/crop/7685x4323+0+0/resize/960x540!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F53%2F7e%2Ff7942320404789f47cd3458290a9%2F013a7842.jpg 2x" width="480" height="270" src="https://assets.aboutamazon.com/dims4/default/037ed15/2147483647/strip/true/crop/7685x4323+0+0/resize/480x270!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F53%2F7e%2Ff7942320404789f47cd3458290a9%2F013a7842.jpg" > </picture> </a></div> <div class="PromoCard-info"> <div class="PromoCard-category"> <a class="Link" href="https://www.aboutamazon.in/news/operations" 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data-amzn-id="00000175-258b-d90d-abff-eddf10490000" data-cms-ai="0" ><span>Amazon India launches its 5th Fulfilment Centre in West Bengal ahead of the festive season</span></a></h2> </div> <div class="PromoCard-actions"> <div class="PromoCard-cta"> <a class="Link" href="https://www.aboutamazon.in/news/operations/amazon-india-launches-its-5th-fulfilment-centre-in-west-bengal-ahead-of-the-festive-season" data-amzn-id="00000175-258b-d90d-abff-eddf10490000" data-cms-ai="0" > <span>Read more</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1653886905415> <template data-date-template>[day] [monthFull] [year]</template> <span data-date> </span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="video" > <div class="PromoCard-media"><a class="Link" href="https://www.aboutamazon.in/news/operations/amazon-indias-largest-fulfilment-centre-in-the-silicon-city" 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srcset="https://assets.aboutamazon.com/dims4/default/72215f2/2147483647/strip/true/crop/2000x1125+0+0/resize/960x540!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F1b%2F09%2F5e5fee2c4fc5ba459a5a467c90bb%2Fpicture7.jpg 2x"/> <source width="480" height="270" srcset="https://assets.aboutamazon.com/dims4/default/72595e3/2147483647/strip/true/crop/2000x1125+0+0/resize/480x270!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F1b%2F09%2F5e5fee2c4fc5ba459a5a467c90bb%2Fpicture7.jpg"/> <img class="Image" alt="Journey of a package" srcset="https://assets.aboutamazon.com/dims4/default/6a24eac/2147483647/strip/true/crop/2000x1125+0+0/resize/960x540!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F1b%2F09%2F5e5fee2c4fc5ba459a5a467c90bb%2Fpicture7.jpg 2x" width="480" height="270" 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