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srcset="/content/dam/cisco-cdc/site/images/heroes/learn/cct-hero-banner-3200x1312.jpg" media="(min-width:1024px)"/> <source media="(min-width:600px)"/> <source/> <img class="cmp-image__image" src="/content/dam/cisco-cdc/site/images/heroes/learn/cct-hero-banner-3200x1312.jpg" alt="Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Get certified with a Cisco Certified Technician (CCT) concentration in collaboration, data center, or routing and switching."/> </picture> </div> <div class="cmp-teaser__content muse-l-grid"> <h1 class="cmp-teaser__title"> Cisco Certified Technician </h1> <div class="cmp-teaser__description cds-typography"><p>Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta cds-c-cta--primary " href="https://cp.certmetrics.com/cisco/en/login" data-config-metrics-item="Schedule exam" target="_self"><span class="cmp-button__text">Schedule exam</span></a> </span> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/why-certify.html" data-config-metrics-item="Why certify" target="_self"><span class="cmp-button__text">Why certify?</span></a> </span> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group=" Secondary Navigation Component" theme="light" class="cds-c-secondarynav aem-GridColumn aem-GridColumn--default--12"><cds-secondary-nav class="cds-c-secondary-nav cds-c-secondarynav__close" id="secondarynav-8f2aa3e066" role="menu" data-c-version="DM:Secondary Navigation (V3):V3.0.2" aria-label="Secondary Nav"> <a slot="secondarynav-items" class="cds-c-secondarynav__items cds-c-secondarynav__active">Overview</a> <a slot="secondarynav-items" class="cds-c-secondarynav__items " href="/site/us/en/learn/training-certifications/certifications/technician/exams-training.html" target="_self">Exam and training</a> <a slot="secondarynav-items" class="cds-c-secondarynav__items " href="/site/us/en/learn/training-certifications/certifications/technician/community.html" target="_self">Community</a> <a slot="secondarynav-items" class="cds-c-secondarynav__items " href="/site/us/en/learn/training-certifications/certifications/technician/resources.html" target="_self">Resources</a> </cds-secondary-nav> </cds-styles> <cds-styles data-config-metrics-group="Overview (V2)" class="cds-c-detailblock aem-GridColumn aem-GridColumn--default--12"><div id="overview-14b19f4dcf" class="cds-c-detailblock--video muse-l-grid" data-config-metrics-title="Support customers and sharpen your resolution skills" data-c-version="DM:Overview V2:V2.2.0"> <!--START - LEFT AREA MARK UP--> <div class="cds-c-detailblock__left-col"> <div class='cds-c-detailblock__title'> <div class="title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-50bcb0e3c5" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Support customers and sharpen your resolution skills</h2> </div> </div> </div> <hr class="cds-c-detailblock__hr--left"/> <div class="cds-c-detailblock__stats"> <div data-config-metrics-group="Demo Component" class="demo"><div id="demo-b4a7283e10" class="cds-c-demo" media="image" data-c-version="DM:Demo (V2):V2.6.0" data-config-metrics-title="Cisco Certified Technician certification"> <div class="muse-l-grid"> <div class="image cds-c-demo__media-wrapper"> <div data-c-version="DM:Image (V2):V2.2.0" data-asset-id="3b9647a6-4653-46af-89fb-10b032ddf9cc" id="image-299c2549d6" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/dam/cisco-cdc/site/images/photography/learn/544/cct-logo-544x306.png" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="544" height="306" alt="Support customers and sharpen your resolution skills"/> </div> </div> <div class="cds-c-demo__content-wrapper"> <div class="cds-c-demo__content"> <div><div class="title cds-c-demo__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-fa9d207568" class="cmp-title cds-typography "> <h4 class="cmp-title__text ">Cisco Certified Technician certification</h4> </div> </div> </div> <div class="cds-c-demo__description"> </div> </div> </div> </div> </div></div> </div> </div> <!--END - LEFT AREA MARK UP--> <!--START - RIGHT AREA MARK UP--> <div class="cds-c-detailblock__right-col"> <div class='cds-c-detailblock__description'> <div data-c-version="DM:Text:V1.1.2" id="text-63691d5072" class="cmp-text cds-typography "> <p>As a Cisco Certified Technician (CCT), you work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents.</p> </div> </div> <div class="cds-c-detailblock__benefits-wrap"> <div data-c-version="DM:Container-Elastic:V2.9.2" class="cds-c-elasticcontainer " data-initial-show="0" data-click-show="0" data-init-elasticcontainer=" " data-showmore=" " data-placeholder-text="false"> <div class="cds-c-elasticcontainer__simple-wrapper cds-c-elasticcontainer__simple-wrapper--blowout"> <div data-c-version="DM:Container-Elastic:V2.9.2" id="elasticcontainer-b4d611082f" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-5c2608c769" data-config-actions-enabled="true" class="cds-c-cards cmp-teaser " data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-5c2608c769"> <div class="cmp-teaser__description cds-typography"><p>You can complete Cisco authorized training online and in multiple short sessions, enabling you to stay productive in the field. The CCT certification provides an opportunity for you to expand your area of expertise in multiple technology tracks.</p> </div> </div> </div> </cds-styles> </div> </div> </div> </div> </div> <!--END - RIGHT AREA MARK UP--> </div> </cds-styles> <cds-styles data-config-metrics-group="Category Listing Additional Offering (V2)" class="additionaloffering aem-GridColumn aem-GridColumn--default--12"><div id="additionaloffering-4b80a8f776" class="cds-c-additional-offering cds-c-additional-offering--thirds-div-icon" data-config-metrics-title="How it works" data-c-version="DM:Category Listing Additional Offering (V2):V2.2.1"> <div class="muse-l-grid"> <hr class="cds-c-additional-offering__separator-hr"/> <div class="cds-c-additional-offering__head"> <div class="title cds-c-additional-offering__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-ceef0abd2c" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">How it works</h2> </div> </div> </div> <div class="cds-c-additional-offering__grid-wrapper"> <div data-c-version="DM:Container:V1.0.1" id="container-9ce276addc" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-967861ecf6" data-config-actions-enabled="true" class="cds-c-cards cmp-teaser " data-config-metrics-title="No formal prerequisites" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-967861ecf6"> <h3 class="cmp-teaser__title"> No formal prerequisites </h3> <div class="cmp-teaser__description cds-typography"><p>There are no formal prerequisites to earn this certification.</p> </div> </div> </div> </cds-styles> <cds-styles class="cds-c-cards__wrapper"> <div id="card-f171e743ca" data-config-actions-enabled="true" class="cds-c-cards cmp-teaser " data-config-metrics-title="Example learner profiles" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-f171e743ca"> <h3 class="cmp-teaser__title"> Example learner profiles </h3> <div class="cmp-teaser__description cds-typography"><ul><li>Individuals looking to move into the IT field</li><li>IT professionals looking to stand out in the job market</li><li>IT professionals looking to enrich their current roles with additional networking skills</li></ul> </div> </div> </div> </cds-styles> </div> </div> </div> </div></cds-styles> <cds-styles data-config-metrics-group="Spotlight (V2)" class="cds-c-spotlight cds-c-spotlight__theme--gray aem-GridColumn aem-GridColumn--default--12"> <div id="spotlight-16d629d84f" data-config-actions-enabled="true" class="muse-l-grid cmp-teaser cds-c-spotlight__fg-image " data-config-metrics-title="Getting started" data-c-version="DM:Spotlight (V2):V2.1.2"> <div class="cmp-teaser__image"> <div data-c-version="DM:Image (V2):V2.2.0" data-asset-id="216246e2-b953-4fbb-bd8e-e49838343d35" id="spotlight-16d629d84f-image" class="cmp-image " itemscope itemtype="http://schema.org/ImageObject"> <img src="/content/dam/cisco-cdc/site/images/photography/learn/544/AW13163-544x306.jpg" loading="lazy" class="cmp-image__image" itemprop="contentUrl" width="544" height="306" alt/> </div> </div> <div class="muse-l-grid"> <div class="cmp-teaser__content"> <h2 class="cmp-teaser__title"> Getting started </h2> <div class="cmp-teaser__description cds-typography"><p>To earn the certification, you’ll need to pass one exam.</p> <p>Get ready to ace the exam with training from Cisco U. and support from a community of peers and experts with the Cisco Learning Network.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta cds-c-cta--primary " href="/site/us/en/learn/training-certifications/certifications/technician/exams-training.html" data-config-metrics-item="Explore exams and training" target="_self"><span class="cmp-button__text">Explore exams and training</span></a> </span> </div> </div> </div> </div> </cds-styles> <cds-styles 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entry-level certifications </h2> <div class="cmp-teaser__description cds-typography"><p>Additional entry-level certifications are perfect stepping stones to kick-start your career in IT. Cisco Certified Support Technician (CCST) certifications build your foundational tech knowledge and prep you for Cisco Certified Network Associate (CCNA) and CyberOps Associate certifications.</p> </div> <div class="cmp-teaser__action-container"> <span class="cds-c-cta__wrapper"> <a class="cds-c-cta-text cds-c-cta-text--primary " href="/site/us/en/learn/training-certifications/certifications/support-technician/index.html" data-config-metrics-item="CCST certifications" target="_self"><span class="cmp-button__text">Learn about CCST certifications</span></a> </span> </div> </div> </div> </div> </cds-styles> <cds-styles data-config-metrics-group="Category Listing Additional Offering (V2)" class="additionaloffering cds-c-additional-offering__theme--dark aem-GridColumn aem-GridColumn--default--12"><div id="additionaloffering-a1da855ca9" class="cds-c-additional-offering cds-c-additional-offering--thirds-div-icon" data-config-metrics-title="Let’s build the bridge to possible" data-c-version="DM:Category Listing Additional Offering (V2):V2.2.1"> <div class="muse-l-grid"> <hr class="cds-c-additional-offering__separator-hr"/> <div class="cds-c-additional-offering__head"> <div class="title cds-c-additional-offering__title"> <div data-c-version="DM:Title (V2):V2.1.0" id="title-421c2383a4" class="cmp-title cds-typography "> <h2 class="cmp-title__text ">Let’s build the bridge to possible</h2> </div> </div> </div> <div class="cds-c-additional-offering__grid-wrapper"> <div data-c-version="DM:Container:V1.0.1" id="container-cf2d1dee4b" class="cmp-container "> <cds-styles class="cds-c-cards__wrapper"> <div id="card-5560a815de" data-config-actions-enabled="true" class="cds-c-cards cmp-teaser " data-config-metrics-title="Stay informed" data-c-version="DM:Card (V2):V2.0.4"> <div class="cmp-teaser__content" id="a11y-card-5560a815de"> <h3 class="cmp-teaser__title"> Stay informed </h3> <div class="cmp-teaser__description cds-typography"><p>Start your certification journey by signing up for our newsletter. 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