User & Websites Data

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<div class="nav-menu-item--title"> <em>US Sales Tax</em> <span>Pass sales tax liability to Freemius.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--green nav-menu-item--cart-recovery" href="/wordpress/cart-abandonment-recovery/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Cart Abandonment Recovery</em> <span>Recover lost sales with automated emails.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--purple nav-menu-item--affiliate-platform" href="/wordpress/affiliate-platform/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Affiliate Platform</em> <span>Manage affiliates. Track clicks, visits & referrals.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--analytics" href="/wordpress/insights/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Analytics & Usage Tracking</em> <span>Get actionable insights on user behavior.</span> </div> </a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--user-dashboard" href="/wordpress/user-dashboard/"> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>User Dashboard</em> <span>A fully-featured members area for customers.</span> </div> </a> </div> </div></div>   <div class="nav-menu-item nav-menu-item--root nav-menu-item--dropdown nav-menu-item--developers"><button>Developers<i class="nav-menu-item--submenu--nub"> </i></button><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--active nav-menu-item--documentation" href="/help/documentation/"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Documentation</em> <span>Start by integrating your WordPress plugin or theme in 5 mins to get all our platform features.</span> </div> </div></a> <div class="nav-menu-item--submenu--submenu"> <ul> <li class="nav-menu-item--submenu--submenu--title">Get Started</li> <li><a href="/help/documentation/selling-with-freemius/getting-started/" target="_blank">Getting Started 🚀</a></li> <li><a href="/help/documentation/wordpress-sdk/integrating-freemius-sdk/" target="_blank">Integration & Config</a></li> <li><a href="/help/documentation/wordpress-sdk/testing/" target="_blank">Testing & Debugging</a></li> <li><a href="/help/documentation/selling-with-freemius/deployment/" target="_blank">Version Deployment</a></li> <li><a href="/help/documentation/wordpress-sdk/software-licensing/" target="_blank">Licensing API</a></li> <li><a href="/help/documentation/selling-with-freemius/freemius-checkout-buy-button/" target="_blank">Buy Button JS API</a></li> </ul> <ul> <li class="nav-menu-item--submenu--submenu--title">Popular Topics</li> <li><a href="/help/documentation/selling-with-freemius/your-earnings/" target="_blank">Getting Paid</a></li> <li><a href="/help/documentation/selling-with-freemius/selling-add-ons-extensions/" target="_blank">Selling Add-Ons</a></li> <li><a href="/help/documentation/selling-with-freemius/selling-bundles-and-memberships/" target="_blank">Bundles & Memberships</a></li> <li><a href="/help/documentation/selling-with-freemius/free-trials/" target="_blank">Offering Free Trials</a></li> <li><a href="/help/documentation/users-account-management/users-dashboard/" target="_blank">Users' Dashboard</a></li> </ul> </div> <div class="nav-menu-item--submenu__double-split"> <a class="nav-menu-item nav-menu-item--small nav-menu-item--wordpress-sdk" href="https://github.com/Freemius/wordpress-sdk" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>WordPress SDK</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--php-sdk" href="https://github.com/Freemius/php-sdk" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>PHP SDK</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--purple nav-menu-item--system-status" href="https://status.freemius.com/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>System Status</em> </div> </div></a> <a class="nav-menu-item nav-menu-item--small nav-menu-item--purple nav-menu-item--changelog" href="/changelog/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Changelog</em> </div> </div></a> </div> </div> </div></div>  <div class="nav-menu-item nav-menu-item--root nav-menu-item--customers"><a href="/customers/">Customers</a></div> <div 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class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--blog-business" href="/blog/category/business-models/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Business</em> <span>Grow your bottom line with a focus on ROI.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--orange nav-menu-item--blog-marketing" href="/blog/category/marketing/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Marketing</em> <span>Learn new ways to sell your plugins or themes.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--green nav-menu-item--blog-customer-support" href="/blog/category/support/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Customer Support</em> <span>Discover support best practices and tips.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--blue nav-menu-item--blog-interviews" href="/blog/category/interviews/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Interviews</em> <span>Hear from the greatest minds in WordPress.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--orange nav-menu-item--blog-product-releases" href="/blog/category/release-notes/" target="_blank"><div> <i class="fs-icon"></i> <div class="nav-menu-item--title"> <em>Product Releases</em> <span>Stay up to date with Freemius Release Notes.</span> </div> </div></a> </div> </div></div> </li> <li class="nav-section nav-section--mobile-trigger"> <div class="nav-menu-item nav-menu-item--root"> <a class="mobile-menu-trigger" href="#" data-activates="nav-mobile"><i class="fa fa-bars fa-fw fa-2x"></i></a> </div> </li> <li class="nav-section nav-section--login"> <div class="nav-menu-item nav-menu-item--root nav-menu-item--dropdown nav-menu-item--login"><a href="#" class="secondary">Log In <i class="fa fa-fw fa-sort-desc"></i><i class="nav-menu-item--submenu--nub"> </i></a><div class="nav-menu-item--submenu"> <div class="nav-menu-item--submenu--content"> <a class="nav-menu-item nav-menu-item--large nav-menu-item--developer-login" href="https://dashboard.freemius.com/login/"><div> <img src="https://simg.freemius.com/layout/developer-login-icon.svg" alt="" /> <div class="nav-menu-item--title"> <em>Developer Dashboard - Sellers</em> <span>Manage your products, plans & pricing, customers, affiliates, reviews, etc.</span> </div> </div></a> <a class="nav-menu-item nav-menu-item--large nav-menu-item--user-login" href="https://users.freemius.com/login"><div> <img src="https://simg.freemius.com/layout/user-login-icon.svg" alt="" /> <div class="nav-menu-item--title"> <em>User Dashboard - Buyers</em> <span>Manage your profile, websites, downloads, licenses, invoices, subscriptions, etc.</span> </div> </div></a> </div> </div></div> <div class="nav-menu-item nav-menu-item--root nav-menu-item--signup"><a href="https://dashboard.freemius.com/register/">Sellers Sign Up</a></div> </li> <li class="nav-section nav-section--mobile"> <div id="mobile_menu" class="nav-menu-item--submenu--content" style="display: none"> <i class="fa fa-close fa-2x"></i> <div class="links--primary"> <span class="mobile-menu-title">Features</span> <ul> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--feature-comparison" href="/wordpress/features-comparison/"> <i class="fs-icon"></i> <span>All Features</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--purple nav-menu-item--software-licensing" href="/wordpress/software-licensing/"> <i class="fs-icon"></i> <span>Licensing</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--green nav-menu-item--subscriptions" href="/wordpress/recurring-payments-subscriptions/"> <i class="fs-icon"></i> <span>Subscriptions</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--orange nav-menu-item--automatic-updates" href="/wordpress/automatic-software-updates/"> <i class="fs-icon"></i> <span>Automatic Updates</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--buy-button" href="/wordpress/checkout/"> <i class="fs-icon"></i> <span>Buy Button</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--analytics" href="/wordpress/insights/"> <i class="fs-icon"></i> <span>Analytics</span> </a> </li> </ul> <ul> <li> <a class="nav-menu-item nav-menu-item--medium nav-menu-item--active nav-menu-item--blue nav-menu-item--user-dashboard" href="/wordpress/user-dashboard/"> <i class="fs-icon"></i> <span>User Dashboard</span> </a> </li> <li> <a class="nav-menu-item nav-menu-item--medium 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<span itemprop="name">Documentation</span></a> <meta itemprop="position" content="3" /> </li><li class="delimiter">→</li><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="https://freemius.com/help/documentation/analytics-insights/"> <span itemprop="name">Analytics & Insights</span></a> <meta itemprop="position" content="2" /> </li> <li class="delimiter">→</li> <li><span class="current">User & Websites Data</span></li></ol> <div class="wedocs-inner"> <article id="post-191" class="post-191 docs type-docs status-publish hentry"> <header class="entry-header"> <h1 class="entry-title">User & Websites Data</h1> <a class="print-page" href="javascript:window.print()" title="Print this article"><i class="fa fa-print"></i></a> </header>  <div class="entry-content"> <p>If you’ve been developing for WordPress.org for a while, you probably know that there’s almost no data about your users that’s available for you to use.</p> <p>Now, finally, WordPress developers can make data-driven decisions about their products, using the Freemius Insights advanced analytics!</p> <p>After following the instructions and <a href="https://freemius.com/help/documentation/selling-with-freemius/integrating-freemius-sdk/">integrating the Freemius SDK</a> into your product – Freemius Insights will automatically become operational, and begin to capture data from your product’s users. Data from every user that opts-in will be saved and displayed on your Freemius dashboard in a way that facilitates recognizing any tendencies/behaviors among your users, as well as identify any issues your users may be having with your product.</p> <p>Here are some examples of the things you will be able to learn about your users right out of the gate:</p> <h2>Your Users</h2> <p>When a user opts-in you are immediately able to see the following details about them on your ‘Users’ table:</p> <ul> <li>Email address + Gravatar (if they have one)</p> </li> <li> <p>Whether or not they’ve verified their email address</p> </li> <li> <p>Their name</p> </li> <li> <p>Any payments they’ve made</p> </li> <li> <p>Registration date</p> </li> </ul> <p><img src="https://freemius.com/fs-site/wp-content/uploads/2016/10/fs-users.png" alt="Freemius Dashboard Users" /></p> <p>You can easily <strong>dive deeper</strong> into each user’s profile and learn even more about them, as well as edit their data.</p> <p>Learning who is using your product is crucial for your product’s growth and improvement. Knowing who’s using your product enables you to aim better when trying to increase their user experience, or maybe even reset your means, if you discover your users are completely different than the ones you initially thought would find your product useful.</p> <p>Click the user’s name to inspect their page. You’ll be able to:</p> <ul> <li>See & edit name + email address + location</p> </li> <li> <p>See details about their websites, licences and versions</p> </li> <li> <p>All events & webhooks which were triggered by them. You will also be able to <a href="https://freemius.com/help/documentation/marketing-automation/events-webhooks/">retry those webhooks</a>, if necessary.</p> </li> <li> <p>See all user related keys (public / secret)</p> </li> </ul> <h2>Your Sites</h2> <p>Under the ‘Sites’ tab you can see a table containing a list of the websites your plugin/theme was installed and activated on. You’ll be able to see the following:</p> <ul> <li>The website’s URL</p> </li> <li> <p>Their chosen plan</p> </li> <li> <p>Date of installation</p> </li> <li> <p>License type (with a link to more details)</p> </li> <li> <p>Plugin/theme version</p> </li> <li> <p>Payments from this website</p> </li> <li> <p>Premium or free</p> </li> </ul> <blockquote class="tip"><p>You can choose to filter the table to have it <strong>not display</strong> any local environments by checking the <strong>Only Production</strong> checkbox.</p></blockquote> <p><img src="https://freemius.com/fs-site/wp-content/uploads/2016/10/fs-sites.png" alt="" /></p> <p>You can easily <strong>dive deeper</strong> into each website to learn even more about them, as well as control their registered data. Just click the website’s address to inspect their page. On each custom website page you’re be able to:</p> <ul> <li> <p>See website plan + product version</p> </li> <li> <p>Change the site status: <em>deactivated / activated / uninstalled</em></p> </li> <li> <p>Edit site URL and add a title to the site (for easier management)</p> </li> <li> <p>View WordPress version / PHP version / Product version / Country / Language / Charset<br /> <img src="https://freemius.com/fs-site/wp-content/uploads/2016/10/site-details.png" alt="" /></p> </li> <li> <p>Site owner details such as: email / name</p> </li> <li> <p>License and plan details</p> </li> <li> <p>Trial period data</p> </li> <li> <p>Upgrade or downgrade manually</p> </li> <li> <p>See all website related keys (public / secret)</p> </li> <li> <p>All events & webhooks which were triggered by them. You will also be able to retry those webhooks, if necessary.<br /> <img src="https://freemius.com/fs-site/wp-content/uploads/2016/10/site-events.png" alt="" /></p> </li> </ul> </div>  <div class="entry-footer row section"> <div class="col m12 l6 entry-contact">  <i class="fa fa-envelope"></i> Still stuck? <a href="/cdn-cgi/l/email-protection#077472777768757347617562626a6e72742964686a">How can we help?</a> </div> <div class="col m12 l6 entry-date"> <time datetime="2024-06-17">Last updated on June 17, 2024</time> </div> </div> <nav class="wedocs-doc-nav"><h3 class="assistive-text screen-reader-text">Doc navigation</h3><span class="nav-next"><a href="https://freemius.com/help/documentation/analytics-insights/insights-dashboard/">The Insights Dashboard →</a></span></nav> </article>  </div> </div> <div class="wedocs-sidebar"> <div class="wedocs-sidebar__container"> <form role="search" method="post" class="search-form wedocs-search-form" 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href="https://freemius.com/help/documentation/getting-started/creating-an-account/">Creating an Account</a></li> <li class="page_item page-item-30126"><a href="https://freemius.com/help/documentation/getting-started/integrating-your-first-product/">Integrating your First product</a></li> <li class="page_item page-item-30128"><a href="https://freemius.com/help/documentation/getting-started/setup-product-pricing-plans-refunds/">Setup Product Pricing, Plans & Refunds</a></li> <li class="page_item page-item-30129"><a href="https://freemius.com/help/documentation/getting-started/integration-with-sdk/">Integration with SDK</a></li> <li class="page_item page-item-30130"><a href="https://freemius.com/help/documentation/getting-started/deployment-process/">Deployment Process</a></li> <li class="page_item page-item-30131"><a href="https://freemius.com/help/documentation/getting-started/explore-the-developer-dashboard/">Explore the Developer Dashboard</a></li> <li class="page_item 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class="page_item page-item-2770"><a href="https://freemius.com/help/documentation/selling-with-freemius/license-utilization/">License Utilization</a></li> <li class="page_item page-item-3590"><a href="https://freemius.com/help/documentation/selling-with-freemius/software-updates-distribution/">Software Updates and Distribution</a></li> <li class="page_item page-item-3600"><a href="https://freemius.com/help/documentation/selling-with-freemius/freemius-checkout-buy-button/">Freemius Checkout / Buy Button JavaScript API</a></li> <li class="page_item page-item-26288"><a href="https://freemius.com/help/documentation/selling-with-freemius/applying-css-customization/">Applying CSS Customization</a></li> <li class="page_item page-item-3619"><a href="https://freemius.com/help/documentation/selling-with-freemius/proration/">Prorating Upgrades & Downgrades</a></li> <li class="page_item page-item-5963"><a 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Form</a></li> <li class="page_item page-item-31764"><a href="https://freemius.com/help/documentation/users-account-management/earn-becoming-an-affiliate/">Earn – Becoming an Affiliate</a></li> <li class="page_item page-item-17284"><a href="https://freemius.com/help/documentation/users-account-management/license-security/">License Security</a></li> <li class="page_item page-item-7124"><a href="https://freemius.com/help/documentation/users-account-management/sso-single-sign-on-wordpress/">Single Sign-On for WordPress</a></li> </ul> </li> <li class="page_item page-item-9253 page_item_has_children"><a href="https://freemius.com/help/documentation/release-management/">Release Management</a> <ul class='children'> <li class="page_item page-item-9251"><a href="https://freemius.com/help/documentation/release-management/staged-rollouts/">Staged Rollouts</a></li> </ul> </li> <li class="page_item page-item-45 page_item_has_children"><a 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class="elementor-heading-title elementor-size-medium">Features</h3> </div> </div> <div class="elementor-element elementor-element-1572a71 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1572a71" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/wordpress/features-comparison/"> <span class="elementor-icon-list-text">Features Comparison</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/software-licensing/"> <span class="elementor-icon-list-text">Software Licensing</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/checkout/"> <span class="elementor-icon-list-text">Checkout & Buy Button</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/recurring-payments-subscriptions/"> <span 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class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/blog/gdpr-wordpress-plugin-theme/"> <span class="elementor-icon-list-text">GDPR Readiness</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://freemius.com/us-sales-tax-and-economic-nexus/"> <span class="elementor-icon-list-text">Sales Tax Compliance</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/wordpress/collecting-eu-vat-europe/"> <span class="elementor-icon-list-text">EU VAT Collection</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/blog/strong-customer-authentication/"> <span class="elementor-icon-list-text">SCA & 3DS 2.0</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://freemius.com/changelog/" target="_blank"> <span class="elementor-icon-list-text">Changelog</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-1ab60cfa elementor-widget elementor-widget-heading" data-id="1ab60cfa" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Compare with</h3> </div> </div> <div class="elementor-element elementor-element-65f23499 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="65f23499" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="/freemius-vs-edd/"> <span class="elementor-icon-list-text">Easy Digital Downloads</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/freemius-vs-woocommerce/"> <span class="elementor-icon-list-text">WooCommerce</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-540d92b6" 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elementor-widget elementor-widget-heading" data-id="d0f2187" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Learn</h3> </div> </div> <div class="elementor-element elementor-element-460d0a3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="460d0a3" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://freemius.com/blog" target="_blank"> <span class="elementor-icon-list-text">Blog</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://plugin.fm" target="_blank"> <span class="elementor-icon-list-text">plugin.fm Podcast</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.youtube.com/freemius" target="_blank"> 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href="/careers/senior-full-stack-developer/"> <span class="elementor-icon-list-text">Senior Full Stack Developer</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/careers/migrations-specialist/"> <span class="elementor-icon-list-text">Migrations Specialist</span> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-38fa992f" data-id="38fa992f" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-3572aa47 elementor-widget elementor-widget-heading" data-id="3572aa47" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-medium">Helpful Links</h3> </div> </div> <div class="elementor-element elementor-element-6abf45b3 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