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Setting up Joinchat | Joinchat
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class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10586"><a href="https://join.chat/en/premium/" class="elementor-item" tabindex="-1">Features</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-15584"><a href="https://join.chat/en/premium/chatfunnel/" class="elementor-sub-item" tabindex="-1">ChatFunnel</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16327"><a href="https://join.chat/en/premium/support-agents/" class="elementor-sub-item" tabindex="-1">Support Agents</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16326"><a href="https://join.chat/en/premium/omnichannel/" class="elementor-sub-item" tabindex="-1">OmniChannel</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16480"><a href="https://join.chat/en/premium/random-phone/" 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menu-item-19891"><a href="https://join.chat/en/pricing/" class="elementor-sub-item" tabindex="-1">Joinchat Plugin</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19890"><a href="https://join.chat/en/pricing-ai-powered/" class="elementor-sub-item" tabindex="-1">Joinchat AI✨</a></li></ul></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-6572"><a href="https://join.chat/en/documentation/" class="elementor-item" tabindex="-1">Help Center</a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-13223"><a href="https://join.chat/en/documentation/" class="elementor-sub-item" tabindex="-1">Documentation</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4168"><a href="https://join.chat/en/support/" class="elementor-sub-item" tabindex="-1">Support</a></li></ul></li><li class="down--btn menu-item menu-item-type-post_type menu-item-object-page menu-item-15312"><a href="https://join.chat/en/sign-up/" class="elementor-item" tabindex="-1">Try for free</a></li><li class="login--btn menu-item menu-item-type-custom menu-item-object-custom menu-item-17192"><a href="https://my.join.chat" class="elementor-item" tabindex="-1">Login</a></li><li class="lang-item lang-item-34 lang-item-es lang-item-first menu-item menu-item-type-custom menu-item-object-custom menu-item-1074-es"><a href="https://join.chat/es/docs/configurando-joinchat/" hreflang="es-ES" lang="es-ES" class="elementor-item" tabindex="-1"><img loading="lazy" 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i=this;this.time.total>t?window.requestAnimationFrame(i.triggerAnimation.bind(i)):(this.status={interacted:!this.status.interacted,animating:!1},this.time.start=null)},e.prototype.animateIcon=function(t){if(t>this.time.total)(t=this.time.total);if(0>t)(t=0);var e=i(Math.min(t,this.time.total/2),0,7,this.time.total/2).toFixed(2),n=i(Math.max(t-this.time.total/2,0),0,45,this.time.total/2).toFixed(2);this.topLine.setAttribute("transform","translate(0 "+e+") rotate("+n+" 16 9)"),this.bottomLine.setAttribute("transform","translate(0 "+-e+") rotate("+-n+" 16 23)")};var a=document.getElementsByClassName("nc-interact_menu-close-o-32");if(a)for(var s=0;a.length>s;s++)new e(t(a[s]))}();</script></g></svg></a></div></div></div></div></div></section></div><div data-elementor-type="single" data-elementor-id="6495" class="elementor elementor-6495 elementor-location-single post-11828 docs type-docs status-publish hentry seccion-joinchat" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-b1a4cfb elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="b1a4cfb" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6f3172b" data-id="6f3172b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a287bef elementor-widget elementor-widget-heading" data-id="a287bef" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Setting up Joinchat</h1></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3dbd39e" data-id="3dbd39e" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fcceb2c elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form" data-id="fcceb2c" data-element_type="widget" data-settings="{"skin":"classic"}" data-widget_type="search-form.default"><div class="elementor-widget-container"> <search role="search"><form class="elementor-search-form" action="https://join.chat/en/" method="get"><div class="elementor-search-form__container"> <label class="elementor-screen-only" for="elementor-search-form-fcceb2c">Search</label> <input id="elementor-search-form-fcceb2c" placeholder="Search" class="elementor-search-form__input" type="search" name="s" value=""> <button class="elementor-search-form__submit" type="submit" aria-label="Search"> <i aria-hidden="true" class="fas fa-search"></i> <span class="elementor-screen-only">Search</span> </button></div></form> </search></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-b9a9719 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b9a9719" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0d0446b" data-id="0d0446b" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-fb7e6c9 docs--content elementor-widget__width-initial elementor-widget elementor-widget-theme-post-content" data-id="fb7e6c9" data-element_type="widget" data-widget_type="theme-post-content.default"><div class="elementor-widget-container"><h2 class="wp-block-heading">Onboarding</h2><p>Through the <strong>wizard</strong> you can perform the first <strong>basic configuration</strong>. Thanks to the step-by-step guide, in just a few seconds you will have Joinchat ready to start working. Remember, you can exit the process at any time and go directly to the settings.</p><figure class="wp-block-video"><video autoplay loop muted src="https://cdn.join.chat/app/uploads/2023/07/onboarding.mp4" playsinline></video></figure><h2 class="wp-block-heading">Components</h2><p>To help you understand how Joinchat works, we want to show you an outline of all the elements that make up our plugin, so you’ll know what we mean at all times.</p><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image"><figure class="alignleft size-large"><img decoding="async" src="https://cdn.join.chat/app/uploads/2023/07/cabecera.gif" alt=""/></figure></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><ol class="wp-block-list"><li>Button</li><li>Notification Balloon</li><li>Tooltip</li><li>Chat Window</li><li>Call to action (CTA)</li><li>Start WhatsApp button</li><li>Header</li></ol></div></div><h2 class="wp-block-heading">General tab</h2><figure class="wp-block-image size-full"><img fetchpriority="high" fetchpriority="high" decoding="async" width="318" height="490" src="https://cdn.join.chat/app/uploads/2020/02/joinchat-settings.gif" alt="joinchat settings" class="wp-image-16933"/></figure><p>In the WordPress <strong>side menu</strong>, go to <strong>Joinchat> Settings</strong>. In the <strong>General tab</strong> you can set the basic values for the plugin:</p><figure class="wp-block-image size-full"><img decoding="async" width="986" height="250" src="https://cdn.join.chat/app/uploads/2020/02/header.gif" alt="Joinchat General Settings" class="wp-image-16930"/></figure><h3 class="wp-block-heading"><strong>Button</strong></h3><p>Set the contact number and where and how you want the WhatsApp button to be displayed.</p><ul class="wp-block-list"><li><strong>Telephone</strong>. This is the WhatsApp contact number. Define the prefix using the international flags of the countries. <strong>Test number</strong>. Click this button and check that everything works correctly. The button will not be displayed if this field is empty</li><li><strong>Message</strong>. Predefined text for the first message the user will send you. Write the text that will attract and impact your visitors and users in general. You can use dynamic variables <code>{SITE}</code> <code>{TITLE}</code> <code>{URL}</code> <code>{HREF}</code>. It has a predefined default text that you can modify by editing or double clicking on the text box. For example: Hello <code>{SITE}</code>. I need more information about <code>{TITLE}</code> <code>{URL}</code></li><li><strong>Image</strong>.Image that replaces the default icon. The image will alternate with the button icon. The new image will alternate with the Joinchat logo. Supports files, JPG, PNG, GIF (including animated). Click the <strong>Select image</strong> button and choose a button image from your media library</li><li><strong>Información emergente</strong>. Pop-up information. Short text displayed next to the button. That tooltip can be edited by typing something else or also modified by double clicking on the text box. For example: <code>💬¿Need help?</code></li><li><strong>Position on screen</strong>. Choose between right or left the location of the floating button.</li><li><strong>Button delay</strong>. Time from opening the page until the WhatsApp button is displayed. Set (-1) to display directly without animation. Value set in seconds</li><li><strong>Mobile only</strong>. Check the box to only show the button on mobile. By default it is shown at the same time for both desktop and mobile versions</li><li><strong>WhatsApp Web</strong>. Check the box to open WhatsApp Web directly on the desktop. By default it opens the WhatsApp application</li><li><strong>Código QR</strong>. Check the box to display a QR code in the desktop version that allows scanning with the phone. Provides users who are viewing the web page on desktop with an alternative QR code to the click, which can be scanned from the cell phone. This makes it easier for people who do not have certain applications installed on their desktop computers to launch them from their cell phone easily and instantly. To display the code, simply hover the mouse pointer over the button and wait a moment<br><img decoding="async" width="280" height="366" class="wp-image-11818" style="width: 280px;" src="https://cdn.join.chat/app/uploads/2020/09/qr-joinchat.gif" alt="qr joinchat"></li></ul><h3 class="wp-block-heading">Chat window</h3><p>If you define a “Call to Action” a window simulating a chat will be displayed before WhatsApp is started. You can introduce yourself, offer help, or even advertise to your users.</p><ul class="wp-block-list"><li><strong>Call to action</strong>. In the chat window you can define a text (CTA) to encourage users to contact via WhatsApp. You can write text with formatting styles like in WhatsApp: _cursiva_ *negrita* ~tachado~. Even use emoji icons and ASCII code. You can use dynamic variables that will be replaced by the values of the page visited by the user: <code>{SITE}</code> (Joinchat), <code>{URL}</code> (https://join.chat/example) <code>{TITLE}</code> (Page title).<br>For example: <code>Hola 👋 ¿En qué puedo ayudarte?</code></li><li><strong>Button text</strong>. WhatsApp home button text in the chat window. For example: <code>Open Chat</code></li><li><strong>Theme color</strong>. Choose the color of your choice from the color palette or type it in hexadecimal code. It will customize the color of the floating button and the chat window.</li><li><strong>Dark mode</strong>. (No / Yes / Auto) Displays the chat window with a range of dark colors. If set to automatic it detects the dark mode setting of the device.</li><li><strong>Header</strong>. You can choose between displaying It works thanks to Joinchat by Joinchat, WhatsApp or a custom text that you define.</li><li><strong>Opt-in text</strong>. This is the consent of users to receive messages from a company. You must include a text explaining how you will use the data you will collect, including a link to the Legal Notice, Data Protection or Terms of Use. For more information, please read the official <a rel="noreferrer noopener" href="https://developers.facebook.com/docs/whatsapp/overview/getting-opt-in/?locale=es_ES" target="_blank">WhatsApp guidelines carefully</a>.</li><li><strong>Opt-in required.</strong> Check the box if user approval is required to enable the contact button. If you check this option the user will be forced to check an acceptance box, as the contact facility will not be enabled without this requirement and no user will be able to initiate the chat unless they have checked the Opt-in.</li></ul><p>Click the <strong>Save Changes</strong> button to set the new values indicated.</p><h3 class="wp-block-heading">Display automatically</h3><p>If a “Call to Action” has been defined, the chat window can be displayed automatically to catch the user’s attention. Triggers are available on click, scroll or you can set a custom phone number and initial message.</p><ul class="wp-block-list"><li><strong>Chat Delay</strong>. The chat window is automatically displayed after the delay. Set the value in seconds. Set (0) if it is to disable.</li><li><strong>Visit</strong>. The chat window is automatically displayed based on the number of visits. It is set as an absolute value.</li><li><strong>Warning balloon</strong>. Check the box to display a red warning balloon with a notification instead of opening the chat window for a “less intrusive” mode.</li></ul><p>Click on the <strong>Save changes button</strong> to set the new values indicated.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Visibility tab</h2><p>The second tab is <strong>Visibility</strong>. Here you can configure on which pages the WhatsApp button will be visible. Click on the <strong>Restore default visibility</strong> link to return to the initial values.</p><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="249" src="https://cdn.join.chat/app/uploads/2023/10/visibility-header-1024x249.gif" alt="visibility header" class="wp-image-16931" srcset="https://cdn.join.chat/app/uploads/2023/10/visibility-header-1024x249.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/visibility-header-300x73.gif 300w, https://cdn.join.chat/app/uploads/2023/10/visibility-header-768x187.gif 768w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><p><strong>Global</strong>. Visible (On) / Not Visible (Off)</p><ul class="wp-block-list"><li><strong>Front page</strong>. Options: Visible / Not visible / Inherit</li><li><strong>Blog page</strong>. Options: Visible / Not visible / Inherit</li><li><strong>404 page</strong>. Options Visible / Not visible / Inherit</li><li><strong>Search Results</strong>. Options: Visible / Not visible / Inherit</li><li><strong>Archives</strong>. Options: Visible / Not visible / Inherit<ul class="wp-block-list"><li>— Date Archives. Options: Visible / Not visible / Inherit</li><li>— Author Archives. Options: Visible / Not visible / Inherit</li></ul></li><li><strong>Singular</strong>. Options: Visible / Not visible / Inherit<ul class="wp-block-list"><li>— Page. Options: Visible / Not visible / Inherit</li><li>— Post. Options: Visible / Not visible / Inherit</li></ul></li><li><strong>Custom Post Types</strong>. Options: Visible / Not visible / Inherit<ul class="wp-block-list"><li>Reviews. Options: Visible / Not visible / Inherit</li><li>Docs. Options: Visible / Not visible / Inherit</li><li>Addons. Options: Visible / Not visible / Inherit</li></ul></li></ul><p><strong>Custom content types</strong></p><ul class="wp-block-list"><li><strong>Portfolio</strong>. Options: Visible / Not visible / Inherit</li></ul><p><strong>WooCommerce</strong></p><ul class="wp-block-list"><li><strong>Tienda</strong>. Options: Visible / Not visible / Inherit<ul class="wp-block-list"><li>— Product page. Options: Visible / Not visible / Inherit</li><li>— Cart. Options: Visible / Not visible / Inherit</li><li>— Checkout. Options: Visible / Not visible / Inherit</li><li>— Thank you page. Options: Visible / Not visible / Inherit</li><li>— My Account. Options: Visible / Not visible / Inherit</li></ul></li></ul><p>Click on the <strong>Save changes</strong> button to set the new values indicated.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Advanced tab</h2><p>In the third tab of <strong>Advanced</strong> settings you have:</p><figure class="wp-block-image size-large is-resized"><img loading="lazy" loading="lazy" decoding="async" src="https://cdn.join.chat/app/uploads/2023/10/advanced-settings-1-1024x262.gif" alt="advanced settings 1" class="wp-image-16942" style="width:840px;height:215px" width="840" height="215" srcset="https://cdn.join.chat/app/uploads/2023/10/advanced-settings-1-1024x262.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/advanced-settings-1-300x77.gif 300w, https://cdn.join.chat/app/uploads/2023/10/advanced-settings-1-768x196.gif 768w" sizes="(max-width: 840px) 100vw, 840px" /></figure><ul class="wp-block-list"><li><strong>Google Ads Conversion</strong>. Create your conversion in Google Ads and add the Conversion ID and Conversion Tag. Thereafter, Joinchat will send the conversion automatically when you start the chat.</li></ul><div class="wp-block-image"><figure class="aligncenter size-large is-resized"><img loading="lazy" loading="lazy" decoding="async" src="https://cdn.join.chat/app/uploads/2023/07/conversion-google-ads-1024x428.gif" alt="conversion google ads" class="wp-image-15404" style="width:512px;height:214px" width="512" height="214" srcset="https://cdn.join.chat/app/uploads/2023/07/conversion-google-ads-1024x428.gif 1024w, https://cdn.join.chat/app/uploads/2023/07/conversion-google-ads-300x125.gif 300w, https://cdn.join.chat/app/uploads/2023/07/conversion-google-ads-768x321.gif 768w, https://cdn.join.chat/app/uploads/2023/07/conversion-google-ads-1536x642.gif 1536w" sizes="(max-width: 512px) 100vw, 512px" /></figure></div><ul class="wp-block-list"><li><strong>CSS personalizado</strong>. Add here your own CSS code to customize the look and feel of Joinchat You can find examples and more tricks here <a href="https://join.chat/en/tricks/css-tricks-for-join-chat/">here</a>.</li></ul><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="344" src="https://cdn.join.chat/app/uploads/2023/10/custom-css-1024x344.gif" alt="custom css" class="wp-image-16943" srcset="https://cdn.join.chat/app/uploads/2023/10/custom-css-1024x344.gif 1024w, https://cdn.join.chat/app/uploads/2023/10/custom-css-300x101.gif 300w, https://cdn.join.chat/app/uploads/2023/10/custom-css-768x258.gif 768w, https://cdn.join.chat/app/uploads/2023/10/custom-css-1536x516.gif 1536w, https://cdn.join.chat/app/uploads/2023/10/custom-css-2048x688.gif 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure><ul class="wp-block-list"><li><strong>Delete on uninstall</strong>. Check the box and all Joinchat settings will be deleted.</li></ul><p>Click on the <strong>Save changes</strong> button to set the new values indicated.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">WooCommerce tab</h2><p>If you have the WooCommerce plugin installed you can configure Joinchat in your shop as well.</p><p>👉 Go to the <strong>WooCommerce tab</strong> to set up the settings for Product Calls to Action and for Products on Sale, as well as for Product Messages. This will save you a lot of time and make you more productive by using variables (remember that you can define specific texts on each product page).</p><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="795" height="87" src="https://cdn.join.chat/app/uploads/2020/05/woocommerce-settings-en.gif" alt="" class="wp-image-7311"/></figure><p><strong>Product chat window</strong>. You can define different texts for the chat window on the product pages.</p><ol class="wp-block-list"><li><strong><strong>Call to action for products</strong></strong>. CTA window that defines text to encourage users to contact WhatsApp. You can write text with formatting styles as in WhatsApp: italic_ <em>black</em> ~blackened~. Even use emoji icons and ASCII code. You can use the dynamic variables that will be replaced by the values of the product page the user visits: <code>{PRODUCT}</code> (Product name), <code>{SKU}</code> (ABC98798) <code>{PRICE}</code> (Product price).<br>For example: <code>¡This *{PRODUCT}* can be yours for only *{PRICE}*!</code></li><li><strong>Call to action for products on sale</strong>. It is the same as the previous case, but it will only work for products on sale. You can use the dynamic variables that will be replaced by the values of the product page the user visits: {REGULAR} (Normal price), {PRICE} (Discounted price), {DISCOUNT} (Percentage discount).<br>For example: <code>¡Save *{DISCOUNT}* on *{PRODUCT}*. It can be yours for just ~{REGULAR}~ *{PRICE}*.</code></li><li><strong>Message for products</strong>. Predefined text of the first message sent by the user through WhatsApp. You can use the {SITE} {URL} {TITLE} variables. For example: <code>Hello {SITE}. I have a question about {PRODUCT} - {SKU}</code></li></ol><p>Click the <strong>Save Changes</strong> button to set the new values indicated.</p><p><strong>Product button</strong>. You can add a contact button on the product sheets of your store.</p><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="802" height="350" src="https://cdn.join.chat/app/uploads/2023/01/product-button.jpg" alt="product button" class="wp-image-12545" srcset="https://cdn.join.chat/app/uploads/2023/01/product-button.jpg 802w, https://cdn.join.chat/app/uploads/2023/01/product-button-300x131.jpg 300w, https://cdn.join.chat/app/uploads/2023/01/product-button-768x335.jpg 768w" sizes="(max-width: 802px) 100vw, 802px" /></figure><ol class="wp-block-list"><li>Select the <strong>Button Position</strong> you prefer, “Don’t show” keeps the button disabled. Any of the other options will show a green WhatsApp button, the text of the button must be defined in the <strong>Button text</strong> field.<br> <img loading="lazy" loading="lazy" decoding="async" width="599" height="152" class="wp-image-11820" style="width: 599px;" src="https://cdn.join.chat/app/uploads/2020/09/cleanshot-2022-06-23-at-10.42.59.jpg" alt="CleanShot 2022 06 23 at 10.42.59" srcset="https://cdn.join.chat/app/uploads/2020/09/cleanshot-2022-06-23-at-10.42.59.jpg 599w, https://cdn.join.chat/app/uploads/2020/09/cleanshot-2022-06-23-at-10.42.59-300x76.jpg 300w" sizes="(max-width: 599px) 100vw, 599px" /></li></ol><p><strong>Catalog, cart and checkout pages.</strong> You can modify the Joinchat settings for these pages by editing the page in the Joinchat Metabox (as in the previous section “<a href="https://join.chat/en/docs/documentation-for-joinchat-chat-plugin/#elementor-toc__heading-anchor-6">At a page level</a>“).</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">At a page level</h2><ol class="wp-block-list"><li><strong>To change the general settings</strong> on a specific page or entry, go to that page and <strong>edit it</strong>.</li><li>On the <strong>right side</strong> you will find the Joinchat <em>Metabox</em> where <strong>you can modify the Phone</strong>, as well as the <strong>Call to Action</strong>, <strong>Message</strong> and Joinchat <strong>display options</strong> for this particular publication.</li><li>Finally click on <strong>Update</strong>.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="712" src="https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-1024x712.jpg" alt="" class="wp-image-7318" srcset="https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-1024x712.jpg 1024w, https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-300x209.jpg 300w, https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-768x534.jpg 768w, https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-1536x1068.jpg 1536w, https://cdn.join.chat/app/uploads/2020/01/publication-metabox-joinchat-2048x1424.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption">Configure and customize Joinchat in the metabox on the right side of any Entry, Page, Product or Custom Post Type, Categories and Tags page by editing the post in the control panel.</figcaption></figure><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">At category or tag page level</h2><ol class="wp-block-list"><li><strong>To modify the general settings on the archive page</strong> of a category or tag, go to its listing and <strong>edit it</strong>.</li><li><strong>In the form</strong> you will find the Joinchat section where <strong>you can modify </strong>the<strong> Phone</strong>, as well as the<strong> Call to Action</strong>, the <strong>Message</strong> and the <strong>Joinchat Display Options</strong> for that particular category or tag.</li><li>Finally click on <strong>Update</strong>.</li></ol><figure class="wp-block-image size-large"><img loading="lazy" loading="lazy" decoding="async" width="1024" height="712" src="https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-1024x712.jpg" alt="tag category page level" class="wp-image-10343" srcset="https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-1024x712.jpg 1024w, https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-300x209.jpg 300w, https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-768x534.jpg 768w, https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-1536x1068.jpg 1536w, https://cdn.join.chat/app/uploads/2020/09/tag-category-page-level-2048x1424.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption">Customize Joinchat in the settings of each tag or category page by editing them in the control panel.</figcaption></figure><p>By default, Joinchat can be customized in WooCommerce blog and product tag and category taxonomies. With the filter <code>'joinchat_taxonomies_meta_box'</code> you can add other <em>“Custom Taxonomies”</em>.</p><div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div><h2 class="wp-block-heading">Advanced</h2><figure class="wp-block-image size-full"><img loading="lazy" loading="lazy" decoding="async" width="667" height="92" src="https://cdn.join.chat/app/uploads/2022/06/cleanshot-2022-06-23-at-10.47.35.jpg" alt="cleanshot 2022 06 23 at 10.47.35" class="wp-image-11822" srcset="https://cdn.join.chat/app/uploads/2022/06/cleanshot-2022-06-23-at-10.47.35.jpg 667w, https://cdn.join.chat/app/uploads/2022/06/cleanshot-2022-06-23-at-10.47.35-300x41.jpg 300w" sizes="(max-width: 667px) 100vw, 667px" /></figure><p>Under the <strong>Advanced tab</strong> you can configure some special features:</p><ol class="wp-block-list"><li><strong>Opt-in.</strong> This is the consent of users to receive messages from a company. You must include a text explaining how you will use the data you will collect, including a link to the Legal Notice or Use Policy. For more information, please <a href="https://developers.facebook.com/docs/whatsapp/overview/getting-opt-in/" target="_blank" rel="noreferrer noopener">read the official WhatsApp guidelines</a> carefully. <strong>Opt-in Required.</strong> If you check this option the user will be obliged to check an acceptance box, since the possibility of contact will not be enabled without this requirement and no user will be able to start the chat unless they have checked the Opt-in.</li><li><strong>Conversions.</strong> From here you can add the Google ads conversion tag, so it will be sent automatically when you start the chat.</li></ol></div></div><div class="elementor-element elementor-element-d3c2ce4 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation" data-id="d3c2ce4" data-element_type="widget" data-widget_type="post-navigation.default"><div class="elementor-widget-container"><div class="elementor-post-navigation"><div class="elementor-post-navigation__prev elementor-post-navigation__link"> <a href="https://join.chat/en/docs/installing-join-chat/" rel="prev"><span class="post-navigation__arrow-wrapper post-navigation__arrow-prev"><i class="fa fa-chevron-left" aria-hidden="true"></i><span class="elementor-screen-only">Prev</span></span><span class="elementor-post-navigation__link__prev"><span class="post-navigation__prev--label">Anterior</span><span class="post-navigation__prev--title">Installing Joinchat</span></span></a></div><div class="elementor-post-navigation__separator-wrapper"><div class="elementor-post-navigation__separator"></div></div><div class="elementor-post-navigation__next elementor-post-navigation__link"> <a href="https://join.chat/en/docs/behavior/" rel="next"><span class="elementor-post-navigation__link__next"><span class="post-navigation__next--label">Siguiente</span><span class="post-navigation__next--title">Behavior</span></span><span class="post-navigation__arrow-wrapper post-navigation__arrow-next"><i class="fa fa-chevron-right" aria-hidden="true"></i><span class="elementor-screen-only">Next</span></span></a></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1900de6" data-id="1900de6" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-b8ed4ae elementor-widget elementor-widget-table-of-contents" data-id="b8ed4ae" data-element_type="widget" data-settings="{"headings_by_tags":["h2"],"exclude_headings_by_selector":[],"sticky":"top","sticky_offset":80,"marker_view":"bullets","icon":{"value":"","library":""},"sticky_on":["desktop","tablet"],"sticky_parent":"yes","hierarchical_view":"yes","min_height":{"unit":"px","size":"","sizes":[]},"min_height_tablet":{"unit":"px","size":"","sizes":[]},"min_height_mobile":{"unit":"px","size":"","sizes":[]},"sticky_effects_offset":0}" data-widget_type="table-of-contents.default"><div class="elementor-widget-container"><div class="elementor-toc__header"><h4 class="elementor-toc__header-title"> Content</h4></div><div id="elementor-toc__b8ed4ae" class="elementor-toc__body"><div class="elementor-toc__spinner-container"> <i class="elementor-toc__spinner eicon-animation-spin eicon-loading" aria-hidden="true"></i></div></div></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-2e84ade elementor-section-content-bottom elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e84ade" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d0aea33" data-id="d0aea33" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-7ca03b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7ca03b0" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5a3fcfe fullclick" data-id="5a3fcfe" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-9944b97 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="9944b97" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-join-chat/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/engine-start.svg" class="attachment-full size-full wp-image-14740" alt="engine start" /> </a></div></div><div class="elementor-element elementor-element-54941d2 elementor-widget elementor-widget-heading" data-id="54941d2" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión gratuita</h3></div></div><div class="elementor-element elementor-element-98127ea elementor-widget elementor-widget-spacer" data-id="98127ea" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-ed8c444 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ed8c444" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-53eab24 fullclick" data-id="53eab24" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-c04bd54 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="c04bd54" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/installing-joinchat-ai%e2%9c%a8/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/01/sparks.svg" class="attachment-full size-full wp-image-19925" alt="sparks" /> </a></div></div><div class="elementor-element elementor-element-0f26c5a elementor-widget elementor-widget-heading" data-id="0f26c5a" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Joinchat AI</h3></div></div><div class="elementor-element elementor-element-7f95855 elementor-widget elementor-widget-spacer" data-id="7f95855" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e405af2" data-id="e405af2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-4c5bc1a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4c5bc1a" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a79dd8 fullclick" data-id="6a79dd8" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-e8eefd9 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="e8eefd9" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-joinchat-premium/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2022/05/crown.svg" class="attachment-full size-full wp-image-11615" alt="crown" /> </a></div></div><div class="elementor-element elementor-element-2577714 elementor-widget elementor-widget-heading" data-id="2577714" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Versión Premium</h3></div></div><div class="elementor-element elementor-element-619de35 elementor-widget elementor-widget-spacer" data-id="619de35" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a6cd4bc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a6cd4bc" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3f5b57f fullclick" data-id="3f5b57f" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-2397217 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="2397217" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://join.chat/en/docs/setting-up-chat-funnels/"> <img loading="lazy" width="32" height="32" src="https://cdn.join.chat/app/uploads/2020/05/chat-bot.svg" class="attachment-full size-full wp-image-14735" alt="chat bot" /> </a></div></div><div class="elementor-element elementor-element-93f7cb1 elementor-widget elementor-widget-heading" data-id="93f7cb1" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Chat Funnel</h3></div></div><div class="elementor-element elementor-element-dcc996d elementor-widget elementor-widget-spacer" data-id="dcc996d" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div></div></div></div></section></div></div><div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-59edc42" data-id="59edc42" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-9df5ee3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9df5ee3" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d6c4f82" data-id="d6c4f82" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-1a5ccca elementor-widget elementor-widget-heading" data-id="1a5ccca" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><div class="elementor-heading-title elementor-size-default">In this section</div></div></div><div class="elementor-element elementor-element-5f44772 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="5f44772" data-element_type="widget" data-widget_type="divider.default"><div class="elementor-widget-container"><div class="elementor-divider"> <span class="elementor-divider-separator"> </span></div></div></div><div class="elementor-element elementor-element-1f1e4ab elementor-widget elementor-widget-jet-listing-grid" data-id="1f1e4ab" data-element_type="widget" data-settings="{"columns":"1"}" data-widget_type="jet-listing-grid.default"><div class="elementor-widget-container"><div class="jet-listing-grid jet-listing"><div class="jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--11319" data-queried-id="11828|WP_Post" data-nav="{"enabled":false,"type":null,"more_el":null,"query":[],"widget_settings":{"lisitng_id":11319,"posts_num":100,"columns":1,"columns_tablet":1,"columns_mobile":1,"is_archive_template":"","post_status":["publish"],"use_random_posts_num":"","max_posts_num":9,"not_found_message":"There are no more articles in this section","is_masonry":false,"equal_columns_height":"","use_load_more":"","load_more_id":"","load_more_type":"click","load_more_offset":{"unit":"px","size":0,"sizes":[]},"use_custom_post_types":"","custom_post_types":["docs"],"hide_widget_if":"","carousel_enabled":"","slides_to_scroll":"1","arrows":"true","arrow_icon":"fa fa-angle-left","dots":"","autoplay":"true","pause_on_hover":"true","autoplay_speed":5000,"infinite":"true","center_mode":"","effect":"slide","speed":500,"inject_alternative_items":"","injection_items":[],"scroll_slider_enabled":"","scroll_slider_on":["desktop","tablet","mobile"],"custom_query":"yes","custom_query_id":"5","_element_id":""}}" data-page="1" data-pages="0" data-listing-source="query" data-listing-id="11319" data-query-id="5"><div class="jet-listing-grid__item jet-listing-dynamic-post-5296" data-post-id="5296" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/installing-join-chat/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Installing Joinchat</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-11831" data-post-id="11831" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-f88fcdc elementor-widget elementor-widget-jet-listing-dynamic-link" data-id="f88fcdc" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default"><div class="elementor-widget-container"><div class="jet-listing jet-listing-dynamic-link"><a href="https://join.chat/en/docs/behavior/" class="jet-listing-dynamic-link__link"><i class="jet-listing-dynamic-link__icon far fa-file-alt" aria-hidden="true"></i><span class="jet-listing-dynamic-link__label">Behavior</span></a></div></div></div></div></div></div></section></div></div><div class="jet-listing-grid__item jet-listing-dynamic-post-11833" data-post-id="11833" ><div data-elementor-type="jet-listing-items" data-elementor-id="11319" class="elementor elementor-11319" data-elementor-post-type="jet-engine"><section class="elementor-section elementor-top-section elementor-element elementor-element-ffadaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="ffadaf2" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f71bc0" data-id="7f71bc0" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element 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