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Get help for popular Yahoo! services.</h1></div>   <div class="ytroughmdl"> <table> <tr> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MAIL_ML&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/a/i/us/help/propicn/mail64_2.png" border="0" alt="Mail."/></a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=home&y=PROD_MSNG_MSNG115&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/a/i/us/help/propicn/mes64_1.png" border="0" alt="Messenger."/></a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_ACCT&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/a/i/us/help/propicn/edit64_1.png" border="0" alt="Account."/></a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SRCH&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/a/i/us/help/propicn/srch64_1.png" border="0" alt="Search."/></a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_FRONT&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/dh/ap/ap/default/120430/homepage.png" border="0" alt="homepage."/></a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_TOOL&locale=en_US"><img src="https://web.archive.org/web/20130506011809im_/http://l.yimg.com/a/i/us/help/propicn/tb64_1.png" border="0" alt="Toolbar."/></a> </td> </tr> <tr> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MAIL_ML&locale=en_US">Mail</a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=home&y=PROD_MSNG_MSNG115&locale=en_US">Messenger</a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_ACCT&locale=en_US">Account</a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SRCH&locale=en_US">Search</a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_FRONT&locale=en_US">homepage</a> </td> <td class="ypopicons"> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_TOOL&locale=en_US">Toolbar</a> </td> </tr> </table> </div>   <div id="popularservices" class="moreservc"> <h3>Popular Yahoo! Services</h3> <a href="a_to_z_index.html" class="allservices" style="padding-bottom: 15px">All Yahoo! Services »</a> <div class="hlpservicelinks"> <table border="0"> <tr> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_ANSW&locale=en_US">Answers</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_FIN&locale=en_US">Finance</a><br/> <a href="https://web.archive.org/web/20130506011809/http://flickr.com/help/">Flickr</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_GAMES&locale=en_US">Games</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_GRPS&locale=en_US">Groups</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_FRONT&locale=en_US">Homepage</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MAIL_ML&locale=en_US">Mail</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=home&y=PROD_MSNG_MSNG115&locale=en_US">Messenger</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MOBILE&locale=en_US">Mobile</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MOVIE&locale=en_US">Movies</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MY&locale=en_US">My Yahoo!</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_NEWS&locale=en_US">News</a> <br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_OMG&locale=en_US">omg!</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SCREEN&locale=en_US">Screen</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=product&y=PROD_SRCH">Search</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/l/us/yahoo/ysm/index.html">Search Marketing</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SHINE&locale=en_US">Shine</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/l/us/yahoo/smallbusiness/">Small Business</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SPORTS&locale=en_US">Sports</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_TV&locale=en_US">TV</a><br/> </td> </tr> </table> </div> <div id="expandmorehelpservicestoggle" class="expand-list-toggle" onclick="expandMoreServices(); false;"> </div> <div id="morehelpservices" class="morehlpservicelinks" style="visbility:hidden;"> <h4>More Services</h4> <table border="0"> <tr> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_ACCT&locale=en_US">Account</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_AUTO&locale=en_US">Autos</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_CONTV&locale=en_US">Connected TV</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=topics&y=PROD_MAIL_ML&locale=en_US&topics=TOP_CONTACT">Contacts</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_HOMES&locale=en_US">Homes</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_LOCAL&locale=en_US">Local</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MAPS&locale=en_US">Maps</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_MUSIC&locale=en_US">Music</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_SHOP&locale=en_US">Shopping</a><br/> </td> <td> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_TOOL&locale=en_US">Toolbar</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_TRAV&locale=en_US">Travel</a><br/> <a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=product&y=PROD_WALLET&locale=en_US">Wallet</a><br/> </td> </tr> </table> <div id="collapsemorehelpservicestoggle" class="collapse-list-toggle" onclick="collapseMoreServices(); false;"> </div> </div> </div>   <script type="text/javascript"> var topQuestByCat = new YAHOO.widget.TabView('topquestbycat'); </script> <div class="contntblck hlpcntrl"> <h2>Top questions by Category</h2> <div id="topquestbycat" class="yui-navset"> <div class="hc-features yhlpcontainer"> <ul class="yui-nav hlptabcntr"> <li class="selected"><a href="#topquestbycattab1"><span>Yahoo! homepage</span></a></li> <li><a href="#topquestbycattab2"><span>My Account</span></a></li> <li><a href="#topquestbycattab3"><span>Yahoo! Mail</span></a></li> <li><a href="#topquestbycattab4"><span>Yahoo! Messenger</span></a></li> </ul> </div> <div class="yui-content"> <div id="topquestbycattab2" style="clear:both;"> <ul class="bb-list"> <li><a href="https://web.archive.org/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_FRONT&locale=en_US&id=SLN5197" class="bb-url">Overview of the new Yahoo! homepage</a></li> <li><a href="https://web.archive.org/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_FRONT&locale=en_US&id=SLN14100" class="bb-url">Can I switch back to an older version of the Yahoo! homepage?</a></li> <li><a href="https://web.archive.org/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_FRONT&locale=en_US&id=SLN2926" class="bb-url">Benefits of signing in to the Yahoo! homepage</a></li> <li><a href="https://web.archive.org/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_FRONT&locale=en_US&id=SLN5219" class="bb-url">Personalizing the newsfeed</a></li> <li><a href="https://web.archive.org/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_FRONT&locale=en_US&id=SLN5220" class="bb-url">Feedback on Yahoo! homepage</a></li> </ul> </div> <div id="topquestbycattab3" style="clear:both;"> <ul> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2035&impressions=false">How do I change my password?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2047&impressions=false">I forgot my Password. What should I do?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2051&impressions=false">Error Message: "Invalid Password" received after entering a correct password</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2056&impressions=false">How to register for a Yahoo! ID</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2069&impressions=false">Why is my account locked?</a></li> </ul> </div> <div id="topquestbycattab4" style="clear:both;"> <ul class="bb-list"> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?y=PROD_MAIL_CLASSIC&locale=en_US&page=content&id=SLN8353&impressions=false" class="bb-url">Did Yahoo! send an Email about upgrading my account?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?y=PROD_MAIL_ML&locale=en_US&page=content&id=SLN2552&impressions=true" class="bb-url">Restore lost or deleted emails</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2047&impressions=false" class="bb-url">I forgot my password, what should I do?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_US&id=SLN3406&impressions=false" class="bb-url">Received "suspicious activity" error</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_US&id=SLN8822&impressions=false" class="bb-url">Can I switch back to the previous design of Yahoo! Mail?</a></li> <li><a href="https://web.archive.org/web/20130506011809/http://feedback.help.yahoo.com/feedback.php?.src=MFYMAIL" class="bb-url">Tell us what you think about Yahoo! Mail</a></li> </ul> </div> <div id="topquestbycattab5" style="clear:both;"> <ul class="bb-list"> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN344&impressions=false" class="bb-url">How to configure and check Yahoo! Messenger Voicemail on your PC</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN338&impressions=false" class="bb-url">Getting Started with Yahoo! Messenger webcam on your PC</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN271&impressions=false" class="bb-url">Can't find the LAUNCHcast plug-in</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN110&impressions=false" class="bb-url">Yahoo! Messenger Sending Messages Automatically</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN1506&impressions=false" class="bb-url">Errors when trying to view or broadcast a webcam</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_MSNG&locale=en_US&id=SLN21&impressions=false" class="bb-url">Error: "Yahoo Messenger has stopped working. A problem has caused the program to stop working correctly." when using Yahoo! Messenger on Windows Vista</a></li> </ul> </div> </div> </div> </div>   <div class="contntblck hlpcntrl"> <h3>Help from the Yahoo! Community</h3> <div class="hlpcntrlcmmnty yhlpcontainer"> <ul> <li class="ans"><a href="https://web.archive.org/web/20130506011809/http://answers.yahoo.com/">Yahoo! Answers</a><br/> <p>Ask a question on Yahoo! Answers and learn from other Yahoo! users like you!</p></li> <li class="blogs"><a href="https://web.archive.org/web/20130506011809/http://ycorpblog.com/">Yahoo! Blog</a> <p>Learn about new features, announcements, behind-the-scenes info, cool downloads and more.</p></li> <li class="groups"><a href="https://web.archive.org/web/20130506011809/http://groups.yahoo.com/">Yahoo! Groups</a> <p>Discuss issues with other Yahoo! users and help each other troubleshoot problems.</p></li> </ul> </div> </div>  </div>  </div>    <div class="yui-b">  <div id="myhlp" class="myshdw Box floating"> <span class="x1"><span class="x1a"></span></span> <span class="x2"><span class="x2a"></span></span> <div class="myacct signedin floating"> <h2>My Help</h2> <span class="forgot"><a href="https://web.archive.org/web/20130506011809/https://edit.yahoo.com/forgot?new=1&.src=help&partner=&.intl=us&pkg=&stepid=&.pd=help_ver&c=&.ab=&.last=&.done=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fus%2Fyahoo%2Fhelpcentral%2F">Forgot your ID or password?</a></span> <h3><a href="https://web.archive.org/web/20130506011809/https://login.yahoo.com/config/login?.src=help&.intl=us&.done=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fus%2Fyahoo%2Fhelpcentral%2F">Sign In</a></h3> <span class="small">Sign in to see your account information saved articles and more.</span> </div> <span class="mystored sub floating"> <ol> <li> <p class="head" id="click2flip_searches"><span id="flip_searches" class="collaps">Recent Searches (<span id="myhelpcount_searches" class="myhelpcount">0</span>)</span></p> <div id="recent_searches" class="recent" style="display:none;"> <div id="recent_searches_listing"> No recent searches </div> <p id="recent_searches_clear" class="clear" style="display:none;"><a id="clear_recent_searches" href="#">Clear all</a></p> </div> </li> <li> <p class="head" id="click2flip_articles"><span id="flip_articles" class="collaps">Recently Viewed (<span id="myhelpcount_articles" class="myhelpcount">0</span>)</span></p> <div id="recent_articles" class="recent saved" style="display:none;"> <div id="recent_articles_listing"> No Recently Viewed Articles </div> <p id="recent_views_clear" class="clear" style="display:none;"><a id="clear_recent_views" href="#">Clear all</a></p> </div> </li> </ol> </span> </div>  <script> function flip_searches(){ var el_flip_searches = document.getElementById('flip_searches'); var el_recent_searches = document.getElementById('recent_searches'); if(el_flip_searches.className == "expnd"){ el_recent_searches.style.display = 'none'; el_flip_searches.className = 'collaps'; yhelp_set_myhelp_state("search", "0", "", ""); }else{ el_recent_searches.style.display = 'block'; el_flip_searches.className = "expnd"; yhelp_set_myhelp_state("search", "1", "", ""); } } function flip_articles(){ var el_flip_articles = document.getElementById('flip_articles'); var el_recent_articles = document.getElementById('recent_articles'); if(el_flip_articles.className == "expnd"){ el_recent_articles.style.display= 'none'; el_flip_articles.className = 'collaps'; yhelp_set_myhelp_state("articles", "0", "", ""); }else{ el_recent_articles.style.display= 'block'; el_flip_articles.className = "expnd"; yhelp_set_myhelp_state("articles", "1", "", ""); } } var yhelpClearRecentViewsSuccess = function(o) { document.getElementById('recent_articles_listing').innerHTML = "No Recently Viewed Articles"; document.getElementById('myhelpcount_articles').innerHTML = "0"; document.getElementById('recent_views_clear').style.display="none"; document.getElementById('recent_articles').style.display="none"; document.getElementById('flip_articles').className = "collaps"; } var yhelpClearRecentViewsCallback = { success:yhelpClearRecentViewsSuccess }; function yhelp_clear_recent_views(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearrecentviews.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearRecentViewsCallback, yhelpPostData); } var yhelpClearSaveSuccess = function(o) { document.getElementById('recent_articles_listing').innerHTML = "No saved articles."; document.getElementById('myhelpcount_articles').innerHTML = "0"; document.getElementById('recent_articles_clear').style.display="none"; document.getElementById('recent_articles').style.display="none"; document.getElementById('flip_articles').className = "collaps"; } var yhelpClearSaveCallback = { success:yhelpClearSaveSuccess }; function yhelp_clear_saved(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearsavedarticles.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearSaveCallback, yhelpPostData); } var yhelpClearSearchesSuccess = function(o) { document.getElementById('recent_searches_listing').innerHTML = "No recent searches"; document.getElementById('myhelpcount_searches').innerHTML = "0"; document.getElementById('recent_searches_clear').style.display="none"; document.getElementById('recent_searches').style.display="none"; document.getElementById('flip_searches').className = "collaps"; } var yhelpClearSearchesCallback = { success:yhelpClearSearchesSuccess }; function yhelp_clear_searches(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearrecentsearches.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearSearchesCallback, yhelpPostData); } YAHOO.util.Event.addListener("click2flip_searches", "click", flip_searches); YAHOO.util.Event.addListener("click2flip_articles", "click", flip_articles); if(document.getElementById('clear_recent_searches')) { YAHOO.util.Event.addListener("clear_recent_searches", "click", yhelp_clear_searches); } if(document.getElementById('clear_recent_articles')) { YAHOO.util.Event.addListener("clear_recent_articles", "click", yhelp_clear_saved); } if(document.getElementById('clear_recent_views')) { YAHOO.util.Event.addListener("clear_recent_views", "click", yhelp_clear_recent_views); } </script><div style="clear:both" ;></div><div id="articleContentBlocksDiv" class="contntblck rt"> <ul id="articleContentBlocks" class="yui-accordionview">  <script type="text/javascript"> var topQuestByCat = new YAHOO.widget.TabView('helpcentralblock4'); </script> <li class="yui-accordion-panel"> <a class="yui-accordion-toggle" href="#">Most Popular</a> <div class="yui-accordion-content"> <div class="contntblck rt"> <div id="helpcentralblock4" class="yui-navset"> <div class="mstpplr yhlpcontainer"> <ul class="yui-nav mstpplrtabs"> <li class="selected"><a href="#tab41"><span>Most Viewed</span></a></li> <li><a href="#tab42"><span>Most Asked</span></a></li> </ul> </div> <div class="yui-content"> <div id="tab41"> <ul class="bb-list"> <li><a href="/web/20130506011809/http://help.yahoo.com/l/us/yahoo/ipv6/general/ipv6-05.html" class="bb-url">Will IPv6 become a permanent change on June 6, 2012?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/l/us/yahoo/ipv6/general/ipv6-02.html" class="bb-url">IPv6: How will I be affected or how will this impact me?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2035" class="bb-url">How do I change my password?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN6729&impressions=false" class="bb-url">Why do I have to enter a verification code?</a></li> <li><a href="/web/20130506011809/http://help.yahoo.com/kb/index?page=content&y=PROD_SRCH&locale=en_US&id=SLN2242&impressions=false" class="bb-url">Yahoo! 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