Contact with IND

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href="/sites/default/files/css/css_m0IHGvE4dXeSiPmvGC9j9gYVgXIOfhlqaoR4U757VQg.css?delta=0&language=en&theme=ind&include=eJxFyEEOwzAIBMAPueFJESkoWQlTy4tV-fc9do6DtPO9WJ8udO2xX6wdyLtxs7zLpfSGNOmKbEOn3lPHQ7G5hsbxn2PlWFeAj1sjyr8wPzV8liBRP90UKhU" /> <link rel="stylesheet" media="all" href="https://cdn.seamly-app.com/ind/client/v1/index.css?1731452473" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_BQ_IuL5_rUqZVGiFWdu9JRBBsQHAXFxAVu9cfihNVRk.css?delta=2&language=en&theme=ind&include=eJxFyEEOwzAIBMAPueFJESkoWQlTy4tV-fc9do6DtPO9WJ8udO2xX6wdyLtxs7zLpfSGNOmKbEOn3lPHQ7G5hsbxn2PlWFeAj1sjyr8wPzV8liBRP90UKhU" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_nY9zN2I6EQ0KYro1cUmpzvodjJRIbaxLw9Ox0_iQz9I.css?delta=3&language=en&theme=ind&include=eJxFyEEOwzAIBMAPueFJESkoWQlTy4tV-fc9do6DtPO9WJ8udO2xX6wdyLtxs7zLpfSGNOmKbEOn3lPHQ7G5hsbxn2PlWFeAj1sjyr8wPzV8liBRP90UKhU" /> </head> <body class="not-logged-in path-node node--type-service-contact-dashboard"> <div 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class="top-header__utilities"> <ul class="list d-inline-flex"> <li class="list__item"> <button id="login-button" type="button" title="Login" class="list__link d-flex align-items-center trigger-login-submenu"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--16 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#person"></use> </svg> <span class="visually-hidden">1</span> <span class="link__link-title d-none d-lg-block">Login</span> </button> <div id="login-submenu-container" class="off-canvas-overlay"> <div class="off-canvas-overlay--header"> <div class="container"> <div class="row no-gutters align-items-center"> <div class="col-2"> <button type="button" class="off-canvas-overlay--header-close-btn trigger-login-submenu"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--16 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#close"></use> </svg> <span class="visually-hidden">close</span> <span class="off-canvas-overlay--header-close-btn-text">Close</span> </button> </div> <div class="col-8 text-center"> <a href="/en" title="Home" rel="home" class="off-canvas-overlay--header-brand"> <img src="/themes/custom/ind/logo-sm.svg" alt="Home" /> </a> </div> </div> </div> </div> <div class="container px-0"> <nav role="navigation" aria-labelledby="login-submenu-menu" id="login-submenu"> <h2 class="visually-hidden" id="login-submenu-menu">Inloggen submenu</h2> <ul class="menu"> <li class="menu-item"> <a href="/en/my-ind" title="My IND" data-drupal-link-system-path="node/382">My IND</a> </li> <li class="menu-item"> <a href="/en/business-portal" title="Business Portal" data-drupal-link-system-path="node/869">Business Portal</a> </li> <li class="menu-item"> <a href="/en/solicitor-portal" title="Solicitor Portal" data-drupal-link-system-path="node/2193">Solicitor Portal</a> </li> <li class="menu-item"> <a href="/en/municipality-portal" title="Municipality Portal" data-drupal-link-system-path="node/761">Municipality Portal</a> </li> </ul> </nav> </div> </div> </li> <li class="list__item"> <button type="button" title="Search" class="list__link d-flex align-items-center trigger-search-box"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--16 "> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#search"></use> </svg> <span class="visually-hidden">1</span> <span class="link__link-title d-none d-lg-block">Search</span> </button> </li> </ul> </div> </div> </div> </header> <div class="top-header-overlay"></div> <div id="indsitewidealertstoringen" class="block block-ind-custom"> <div class="no-gutters row"> <div class="col-12"> <div data-sitewide-alert data-sitewide-alert-type="error"></div> </div> </div> </div> <a id="main-content" tabindex="-1"></a> <main id="content"> <nav role="navigation" aria-label="breadcrumb" id="breadcrumbs" class="breadcrumb--primary breadcrumb"> <div class="container"> <h2 class="visually-hidden">Breadcrumb</h2> <ul class="breadcrumb__list list"> <li class="list__item"> <a class="list__link" title="Home" href="/en"> Home </a> </li> <li class="list__item"> <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 list__icon"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right"></use> </svg> <a class="list__link" title="Service & Contact" href="/en/service-and-contact"> Service & Contact </a> </li> </ul> </div> </nav> <div> <div class="no-gutters row"> <div class="col-12"> <article data-history-node-id="229" class="node--service-contact-dashboard"> <main id="content" class="content"> <section class="header header--default"> <div class="header__caption"> <div class="header__caption-plane"> <div class="container"> <div class="row no-gutters"> <div class="col-12 col-lg-10"> <h1 class="header__title header__title--lage" tabindex="0">Contact with IND</h1> </div> </div> </div> </div> </div> </section> <section> <div class="container"> <div class="row no-gutters"> <div class="col-12"> <div id="indsitewidealertmeldingen" class="block block-ind-custom"> <div class="no-gutters row"> <div class="col-12"> <div data-sitewide-alert data-sitewide-alert-type="notification"></div> </div> </div> </div> </div> </div> </div> </section> <section class="toptasks toptasks--elevated toptasks--service-contact toptasks--service-contact--collection"> <div class="container"> <div class="row no-gutters toptasks--service-contact--wrapper toptasks--service-contact--col-4"> <div class="col-12"> <ul class="list list--toptasks" role="list"> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/call-the-ind" title="Telephone" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/phone.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Telephone <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">You can call the IND on Monday to Friday from 9:00 to 17:00.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-and-contact/contact-with-ind/e-mail" title="Contact form" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/contact.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Contact form <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Use the contact form to ask a general question.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/post-and-fax" title="Post and fax" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/mail.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Post and fax <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Find our postal addresses and fax numbers.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-and-contact/contact-with-ind/ind-desks-and-locations" title="IND desks and locations" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/office.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> IND desks and locations <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Here you can find the addresses and opening times of IND desks and locations.</p> </span> </a> </li> <li class="list__item"> <a href="/en/after-your-application/submitting-additional-documents" title="Additional documents" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/pdf.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Additional documents <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Read more on how to submit addional documents.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/ind-closed-during-public-holidays" title="Overview public holidays" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/opening%20hours.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Overview public holidays <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">See on which public holidays we are closed.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/social-media" title="Social media" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/social.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Social media <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">You can find the IND on X, Facebook, LinkedIn and YouTube.</p> </span> </a> </li> </ul> </div> </div> </div> </section> <section class="toptasks toptasks--elevated toptasks--service-contact toptasks--service-contact--collection"> <div class="container"> <div class="row no-gutters"> <h2 class="toptasks--service-contact--collection--heading">Reports and requests</h2> </div> <div class="row no-gutters toptasks--service-contact--wrapper toptasks--service-contact--col-4"> <div class="col-12"> <ul class="list list--toptasks" role="list"> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/complaints-about-the-ind" title="Complaints" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/complaint.svg" alt="Klachten icoon" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Complaints <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Do you have a complaint about the IND? Let us know.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-and-contact/contact-with-ind/report-fraud-abuse-or-confidential-information" title="Report fraud, abuse or confidential information" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-03/fraud.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Report fraud, abuse or confidential information <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Report fraud, abuse or provide us with other confidential information? Use the fraud signal form.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-and-contact/contact-with-ind/ind-late-with-decision" title="IND late with decision" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/beslissing%20te%20laat_0.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> IND late with decision <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Has the statutory decision term of your application passed? Send a notice of default.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/reporting-undesirable-behaviour-integrity-report" title="Report an integrity case" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/integriteit.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Report an integrity case <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Do you suspect that an IND staff member is acting without integrity? Or have you experienced undesirable behaviour? Report this to our Integrity Office.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/request-for-documents-or-information-from-your-ind-file" title="Request for documents or information" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/verzoek%20om%20stukken.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Request for documents or information <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">You can view documents from your IND file or request a return of an original document that is at the IND.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/recording-the-audio-of-conversations-with-ind" title="Making audio recordings" class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/opname.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Making audio recordings <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Find out more about making audio recordings.</p> </span> </a> </li> <li class="list__item"> <a href="/en/service-contact/contact-with-ind/submit-a-woo-request" title="Open Government Act (Woo) " class="list__link"> <div class="list__content d-flex flex-lg-column align-items-center align-items-lg-baseline"> <span aria-hidden="true" class="list__icon task-list-item-icon icon--large"><div class="field-paragraph-svg"> <div class="field-items"> <div class="field-item"><div> <div class="field-media-image"> <div> <img width="" height="" src="/sites/default/files/svg/icons/2022-04/verzoek%20om%20stukken.svg" alt="" loading="lazy" /> </div> </div> </div> </div> </div> </div> </span> <h2 class="list__title"> Open Government Act (Woo) <svg aria-hidden="true" tabindex="-1" role="img" class="icon icon--14 icon--chevron-right"> <use xlink:href="/themes/custom/ind/static/symbol/svg/sprite.symbol.svg#chevron-right-bold"></use> </svg> </h2> </div> <span class="list__description d-none d-lg-flex"> <p class="field-text">Do you want the IND to disclose certain information? Submit a Woo request.</p> </span> </a> </li> </ul> </div> </div> </div> </section> <section class="pane pane--default" data-pane-type="cta-button"> <div class="container "> <div class="no-gutters row"> <div class="col-12"> <div class="pane__content"> <div class="paragraph--cta-button paragraph--cta-button--primary-light"> <div class="paragraph--cta-button--pre-text pane--wysiwyg"> <h2>What you can do with MyIND</h2> <ul class="styled-list"> <li class="styled-list-item styled-list-item--checked">Stay up-to-date about your application</li> <li class="styled-list-item styled-list-item--checked">See what residence permit you have</li> <li class="styled-list-item styled-list-item--checked">Check what else you can apply for in your situation</li> </ul> </div> <div class="paragraph--cta-button--wrapper"> <a href="/en/my-ind" title="Log in on MY IND" class="btn--reversed btn btn--primary"> <span class="btn__text">Log in on MY IND</span> <svg aria-hidden="true" tabindex="-1" role="img" 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