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FAQ | Writing | USU
<!DOCTYPE HTML><html lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>FAQ | Writing | USU</title> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="author" content="Utah State University"> <meta name="language" content="en"> <meta name="robots" content="follow, all"> <meta name="revisit-after" content="5 days"> <link rel="icon" href="https://www.usu.edu/favicon.ico" type="image/x-icon"> <meta name="Description" content="Frequently asked questions about the Writing Center, including how to make an appointment, what to bring to a session, and how your teacher will know you came."> <meta property="og:type" content="website"> <meta property="og:url" content="https://www.usu.edu/writing/about/faq"> <meta property="og:image" content=" "> <meta property="og:title" content="FAQ | Writing"> <meta property="og:description" content="Frequently asked questions about the Writing Center, including how to make an appointment, what to bring to a session, and how your teacher will know you came."> <link rel="dns-prefetch" href="https://fonts.googleapis.com"> <link rel="dns-prefetch" href="https://ajax.googleapis.com"> <link rel="dns-prefetch" href="https://stackpath.bootstrapcdn.com"> <link rel="dns-prefetch" href="https://www.googletagmanager.com"> <link rel="dns-prefetch" href="https://www.google-analytics.com.com"> <link rel="dns-prefetch" href="https://cse.google.com"> <link rel="stylesheet" type="text/css" href="https://www.usu.edu/assets/bs4/css/bootstrap.min.css"> <link rel="stylesheet" type="text/css" href="https://www.usu.edu/assets/bs4/css/main.css"> <link rel="stylesheet" type="text/css" href="https://templateresources.usu.edu/_resources/css/global-custom.css"> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WPLCQ7L');</script> </head> <body class="ou"> <div class="alert text-center cookiealert d-none" role="alert"><span class="text-access text-white text-roboto">Utah State University sites use cookies. 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pr-1"><a href="https://www.usu.edu"><img class="img-fluid pr-1 pr-sm-2 lazyload" src="https://www.usu.edu/assets/bs4/images/logos/u-state-logo.png" width="72" height="55" alt="UState logo"></a></div> <a class="nav-brand py-3" href="/writing/index.php">Writing</a><button class="navbar-toggler custom-toggler mr-sm-2 px-2" type="button" data-toggle="offcanvas" aria-haspopup="dialog"><span class="sr-only">Open main menu</span><span class="navbar-toggler-icon"></span></button></div> <div class="navbar-collapse offcanvas-collapse" id="main-navbar" role="dialog" aria-label="Main navigation"> <div class="offcanvas-header px-2"><button type="button" class="btn my-2 offcanvas-close" data-toggle="offcanvas"><i class="fa-solid fa-xmark mr-1"></i> Close </button><button type="button" id="offcanvas-search-btn" class="btn search-btn ml-auto my-2" aria-haspopup="dialog"><span class="sr-only">Open search</span><i class="fa-solid fa-magnifying-glass fa-lg"></i></button></div> <ul class="navbar-nav"><li class="nav-item"> <a class="nav-link" href="/writing/index.php">Home</a> </li> <li class="nav-item dropdown dropdown-hover"> <a class="nav-link dropdown-toggle" id="navbarDropdownMenu3" data-toggle="dropdown" href="" role="button" aria-haspopup="true" aria-expanded="false">About<i class="fas fa-lg fa-angle-down ml-auto ml-lg-2"></i></a> <div class="offcanvas-collapse-sub"> <div class="offcanvas-header px-2"> <button type="button" class="btn my-2 offcanvas-back"><i class="fas fa-times mr-1"></i> Close</button><div class="align-self-center mx-3">About</div> </div> <ul class="dropdown-menu list-unstyled" aria-labelledby="navbarDropdownMenu3"> <li><a class="dropdown-item" href="/writing/about/locations.php">Hours and Locations</a></li> <li><a class="dropdown-item" href="/writing/tutors/index.php">Our Tutors</a></li> <li><a class="dropdown-item" href="/writing/about/our-directors.php">Our Directors</a></li> <li><a class="dropdown-item" href="/writing/about/mission-statement.php">Mission Statement</a></li> <li><a class="dropdown-item" href="/writing/resources/employment.php">Employment</a></li> <li><a class="dropdown-item" href="/writing/about/faq.php">Frequently Asked Questions</a></li> </ul> </div> </li> <!-- <li class="nav-item dropdown dropdown-hover"> <a class="nav-link dropdown-toggle" id="navbarDropdownMenu3" data-toggle="dropdown" href="" role="button" aria-haspopup="true" aria-expanded="false">Services<i class="fas fa-lg fa-angle-down ml-auto ml-lg-2"></i></a> <div class="offcanvas-collapse-sub"> <div class="offcanvas-header px-2"> <button type="button" class="btn my-2 offcanvas-back"><i class="fas fa-times mr-1"></i> Close</button><div class="align-self-center mx-3">Services</div> </div> <ul class="dropdown-menu list-unstyled" aria-labelledby="navbarDropdownMenu3"> <li><div class="ml-4">Tutoring</div></li> <li><a class="dropdown-item" href="/writing/about/appointment-options.php">Appointment Options</a></li> <li><a class="dropdown-item" href="/writing/about/what-to-expect.php">What To Expect</a></li> <li><a class="dropdown-item" href="https://usu.mywconline.com/">Direct Link to WC Online</a></li> <li><a class="dropdown-item" href="/science/swc/index.php">Science Writing Center Information</a></li> <li><a class="dropdown-item" href="/writing/resources/index.php">Writing Resources</a></li> <li><div class="ml-4">Using WC Online</div></li> <li><a class="dropdown-item" href="/writing/services/wconline/overview.php">Overview</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/register-account.php">Register for an Account</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/login.php">Log in</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/filters.php">Appointment Filters</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/schedule-appointment.php">Schedule an Appointment</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/videoconference.php">Access a Videoconference Appointment</a></li> <li><a class="dropdown-item" href="/writing/services/wconline/report.php">Find Written Feedback or an Appointment Report</a></li> <li><div class="ml-4">Other</div></li> <li><a class="dropdown-item" href="/writing/services/freelance-editors.php">Freelance Editors</a></li> <li><a class="dropdown-item" href="/writing/services/eng-challenge-exam.php">ENGL 2010 Challenge Exam</a></li> </ul> </div> </li> --> <li class="nav-item dropdown"><a id="navbarDropdown3col" class="nav-link dropdown-toggle" role="button" href="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Services <i class="fas fa-lg fa-angle-down ml-auto ml-lg-2"></i> </a> <div class="offcanvas-collapse-sub"> <div class="offcanvas-header px-2"><button class="btn my-2 offcanvas-back" type="button"><i class="fas fa-times mr-1"></i> Close</button> <div class="align-self-center mx-3">Services</div> </div> <div class="dropdown-menu dropdown-menu-left multi-column multi-column-3" aria-labelledby="navbarDropdown3col"> <div class="container"> <div class="row d-flex flex-row"> <div class="col-lg-6 dropdown-flex-col border"><span class="col-title">Tutoring</span> <ul> <li><a class="dropdown-item" href="/writing/about/appointment-options.php">Schedule an Appointment</a></li> <li><a class="dropdown-item" href="/writing/tutors/index.php">Find a Specialized Tutor</a></li> <li><a class="dropdown-item" href="/writing/about/what-to-expect.php">What To Expect</a></li> <li><a class="dropdown-item" href="/writing/about/locations.php">Hours and Locations</a></li> <li><a class="dropdown-item" href="/science/swc/index.php">Science Writing Center</a></li> <li><a class="dropdown-item" href="/writing/statewide.php">Statewide Writing Centers</a></li> </ul> </div> <div class="col-lg-6 dropdown-flex-col"><span class="col-title">Other</span> <ul> <li><a class="dropdown-item" href="/writing/resources/index.php">Writing Resources</a></li> <li><a class="dropdown-item" href="/writing/services/freelance-editors.php">Freelance Editors</a></li> <li><a class="dropdown-item" href="/writing/services/eng-challenge-exam.php">ENGL 2010 Challenge Exam</a></li> </ul> </div> </div> </div> </div> </div> </li> <li class="nav-item dropdown dropdown-hover"> <a class="nav-link dropdown-toggle" id="navbarDropdownMenu3" data-toggle="dropdown" href="" role="button" aria-haspopup="true" aria-expanded="false">Instructors<i class="fas fa-lg fa-angle-down ml-auto ml-lg-2"></i></a> <div class="offcanvas-collapse-sub"> <div class="offcanvas-header px-2"> <button type="button" class="btn my-2 offcanvas-back"><i class="fas fa-times mr-1"></i> Close</button><div class="align-self-center mx-3">Instructors</div> </div> <ul class="dropdown-menu list-unstyled" aria-labelledby="navbarDropdownMenu3"> <li><a class="dropdown-item" href="/writing/services/benefits.php">Instructor and Student Benefits</a></li> <li><a class="dropdown-item" href="/writing/services/course-instructions.php">How to Use the Writing Center</a></li> <li><a class="dropdown-item" href="/writing/services/class-visit-request.php">Request a Class Visit</a></li> <li><a class="dropdown-item" href="https://youtu.be/E9Q7nYmRUcs">Video: Welcome to the Writing Center</a></li> </ul> </div> </li> <!-- <li class="nav-item"> <a class="nav-link" href="/writing/services/instructors.php">Instructors</a> </li> --> <li class="nav-item ml-lg-auto mr-lg-3 mt-4 mt-lg-0"> <a class="nav-link nav-btn bg-bright-light" href="/writing/about/appointment-options.php">Make an Appointment</a> </li></ul> <ul class="navbar-nav navbar-global py-3"> <li class="nav-item dropdown dropdown-hover"><a class="nav-link dropdown-toggle" id="offcanvas-quicklinks" data-toggle="dropdown" href="" role="button" aria-haspopup="true" aria-expanded="false"><i class="fa-solid fa-list mr-2 mb-1"></i>Quick Links <i class="fa-solid fa-angle-right ml-auto mb-1"></i></a><div class="offcanvas-collapse-sub"> <div class="offcanvas-header px-2"><button type="button" class="btn my-2 offcanvas-back"><i class="fa-solid fa-xmark mr-1"></i> Close</button><div class="align-self-center mx-3">Quick Links</div> </div> <ul class="dropdown-menu" aria-labelledby="offcanvas-quicklinks"> <li><a class="dropdown-item" href="https://www.usu.edu/apply/">Apply</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/visit/">Visit</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/giving/">Give</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/calendar/">Calendar</a></li> <li><a class="dropdown-item" href="https://www.usu.edu/azindex/">A-Z Index</a></li> <li><a class="dropdown-item" href="https://directory.usu.edu/">Directory</a></li> <li><a class="dropdown-item" href="https://library.usu.edu/">Libraries</a></li> </ul> </div> </li> <li class="nav-item"><a class="nav-link" href="https://my.usu.edu"><i class="fa-solid fa-user mr-2 mb-1"></i>MyUSU</a></li> </ul> </div> </div> </nav> <main role="main" id="content" class=" h-bold"> <div class="jumbotron-fluid jumbotron-full color-blend jumbotron-content-bottom-left" data-height="200px" style="height: 200px; background: rgba(0, 0, 0, 0) linear-gradient(90deg, rgb(36, 114, 181) 0%, rgb(56, 70, 96) 100%) repeat scroll 0% 0%; min-height: 175.5px;"> <div class="jumbotron-content xl h-bold container text-white"> <h1 class="text-white mb-0"> <!-- --> FAQ </h1> </div> </div> <div class="container my-5 h-bold"> <div class="row"> <div class="col-12 order-2 col-lg-8 order-lg-1"> <h2 id="general">General Questions</h2> <h3 class="h4 text-bright-light">How do I make an appointment?</h3> <p>Learn how to schedule an appointment in our <a href="/writing/services/wconline/schedule-appointment.php">WC Online instructions</a>.聽</p> <h3 class="h4 text-bright-light">Who can visit the Writing Center?</h3> <p>Any USU student is welcome to visit the Writing Center, free of charge, for any piece of writing鈥攁cademic or personal.</p> <h3 class="h4 text-bright-light">How will my teacher know I鈥檝e been to the Writing Center?</h3> <p>After each appointment, your tutor will email you a session report, detailing what you discussed. You will need to submit a screenshot of your appointment notes to your instructor (typically in Canvas).</p> <h3 class="h4 text-bright-light">What should I bring and what kinds of questions should I ask in the session?</h3> <p>If you have a draft of your paper, we encourage you to attach it to your appointment questionnaire. Your tutor will review it in preparation for you appointment. If you haven鈥檛 written anything yet, that鈥檚 OK! During the appointment, we can address whatever concerns you have about your paper. Keep in mind that we are not here to edit your paper鈥攚e are here to help you navigate the writing process.</p> <h3 class="h4 text-bright-light">What if none of the Writing Center鈥檚 hours are convenient for me?</h3> <p>Consider using our online tutoring services if none of the in-person appointments fit your schedule. Our tutors add new appointments throughout the week, so make sure you check back for new openings often. Learn more about your <a href="/writing/about/what-to-expect.php">appointment options</a>聽and our <a href="/writing/about/locations.php">hours and locations</a>. If you need any other scheduling help, please contact us at <a href="mailto:writingcenter@usu.edu">writingcenter@usu.edu</a>.</p> <h3 class="h4 text-bright-light">How do I cancel an appointment?</h3> <p>You can cancel an appointment by emailing the writing center at <a href="mailto:writingcenter@usu.edu">writingcenter@usu.edu</a> or by logging back in to WC Online, opening聽 your appointment, and clicking "cancel this appointment." You can <a href="https://usu.mywconline.com/">log in here</a>. View more details in our <a href="/writing/services/wconline/schedule-appointment.php">WC Online guide</a>.</p> <h3 class="h4 text-bright-light">Who are the tutors?</h3> <p>Our tutors are USU students. If you would like more information, review our <a href="/writing/tutors/index.php">tutor information</a> page.</p> <h3 class="h4 text-bright-light">How do I change my WC Online email or password?</h3> <p>Log in to <a href="https://usu.mywconline.com">WC Online</a>. Open the drop-down menu under your name. Select <strong>Update Profile & Email Options</strong>. You can update your name, email, password, and email preferences. If you have previously used an Aggiemail address for your WC Online account, you will need to change it.</p> <h2 id="inperson">In-person Questions</h2> <h3 class="h4 text-bright-light">What are the Writing Center鈥檚 hours of operation?</h3> <p>Our hours vary by location. See our <a href="https://www.usu.edu/writing/about/hours-and-locations.php">Hours & Locations</a> page for more information.</p> <h3 class="h4 text-bright-light">How do I contact the Writing Center?</h3> <p>You can email us at <a href="mailto:writingcenter@usu.edu">writingcenter@usu.edu</a>.</p> <h3 class="h4 text-bright-light">What should I do when I arrive?</h3> <p>Take a seat in the waiting area. Your tutor will find you when it is time to begin your appointment. If you need help before then, ring the bell in the reception area.</p> <h2 id="online">Online Questions</h2> <h3 class="h4 text-bright-light">How do I find my videoconference appointment?</h3> <p>Log in to <span><a href="https://usu.mywconline.com">WC Online</a></span> and open your appointment. Click on the red "Start or Join Online Consultation" button. If you need help, contact your tutor. You can find their email address in your confirmation and reminder emails. We have detailed instructions in our <a href="/writing/services/wconline/videoconference.php">WC Online guide</a>.</p> <h3 class="h4 text-bright-light">Where can I find my tutor's written feedback?</h3> <p><span>Log in to <a href="https://usu.mywconline.com">WC Online</a> and open your appointment. (You may need to click through the previous weeks on the calendar. Your appointments will be yellow.) Open your appointment and scroll to the bottom. Your tutor's feedback will be included as an attached file at the bottom. Want more help? View our <a href="/writing/services/wconline/report.php">WC Online guide</a>. If you cannot find your tutor's feedback, please contact your tutor or the writing center.</span></p> <h3 class="h4 text-bright-light">What are the Online Writing Center hours of operation?</h3> <p>Our online tutors have appointments available every day of the week, from 7:00am until 11:00pm (MT). Our appointment options change daily, though. You are allowed only two appointments per day. Please note that you may only schedule ONLINE appointments up to seven days in advance.</p> </div> <div class="col-12 order-1 col-lg-4 order-lg-2"> <div class="nav-onpage nav-onpage-lg-sticky"> <h2 class="h4 text-bold">On This Page</h2> <ul id="scrollspy396567" class="nav flex-column"> <li class="nav-item"><a class="nav-link" href="#general" data-scrolling="yes">General</a></li> <li class="nav-item"><a class="nav-link" href="#inperson" data-scrolling="yes">In-Person</a></li> <li class="nav-item"><a class="nav-link" href="#online" data-scrolling="yes">Online</a></li> </ul> </div> </div> </div> </div> </main> <footer class="mt-auto" id="site-footer"> <section id="fat-footer" class="bg-blue-dark"> <div class="container"><div class="row"> <div class="footer-brand d-inline-flex ml-lg-3 mx-auto"><a href="/writing/index.php">Writing Center</a></div> </div> <div class="row"> <div class="col-lg"> <div class="col-border"> <h2 class="h6 mb-0 text-white">Contact Us</h2> </div> <p><strong>Writing Center</strong><br /><a href="mailto:writingcenter@usu.edu">writingcenter@usu.edu</a></p> <p><strong>Science Writing Center</strong><br /><a href="mailto:sciencewritingcenter@usu.edu">sciencewritingcenter@usu.edu</a></p> </div> <div class="col-lg"> <div class="col-border"> <h2 class="h6 mb-0 text-white">Locations</h2> </div> <p><strong>Ray B. 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