CINXE.COM
Research & Reports
<!doctype html> <html lang="en-NZ"> <head> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T9374F7');</script> <!-- End Google Tag Manager --> <meta http-equiv="x-ua-compatible" content="ie=edge"> <title>Research & Reports</title> <meta name="generator" content="werawera + aroha"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <base href="https://www.bsa.govt.nz"> <meta name="title" content="Research &amp; Reports"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width,minimum-scale=1.0,maximum-scale=10.0,initial-scale=1.0"> <meta name="robots" content="NOODP, all, index, follow"> <meta name="googlebot" content="NOODP, all, index, follow"> <meta name="created" content="20241129"> <meta name="rights" content="Broadcasting Standards Authority"> <meta property="og:title" content="Research &amp; Reports"> <meta property="og:type" content="website"> <meta property="og:url" content="https://www.bsa.govt.nz/research-and-reports"> <meta property="og:site_name" content="Broadcasting Standards Authority"> <link rel="icon" type="image/png" sizes="16x16" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzE2XQ.png"> <link rel="apple-touch-icon" type="image/png" sizes="16x16"> <link rel="icon" type="image/png" sizes="32x32" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzMyXQ.png"> <link rel="apple-touch-icon" type="image/png" sizes="32x32"> <link rel="icon" type="image/png" sizes="128x128" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzEyOF0.png"> <link rel="apple-touch-icon" type="image/png" sizes="128x128"> <link rel="icon" type="image/png" sizes="144x144" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzE0NF0.png"> <link rel="apple-touch-icon" type="image/png" sizes="144x144"> <link rel="icon" type="image/png" sizes="310x310" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzMxMF0.png"> <link rel="apple-touch-icon" type="image/png" sizes="310x310"> <link rel="SHORTCUT ICON" href="/assets/Uploads/c1e7d28d7d/favicon__ScaleWidthWzE2XQ.png"> <link href="https://fonts.googleapis.com/css?family=Barlow:400,600,700|Barlow+Condensed:500|Roboto:400,500,700|Roboto+Condensed" rel="stylesheet"> <link href="/_resources/themes/base_dist/./app.css?x=1728331532" rel="stylesheet" type="text/css" > <script src="https://www.google.com/recaptcha/api.js?onload=vueRecaptchaApiLoaded&render=explicit" async defer></script> <link href="/_resources/themes/base_complaint_dist/css/app.0e433876.css" rel="preload" as="style"> <link href="/_resources/themes/base_complaint_dist/js/chunk-vendors.cf5413fd.js" rel="preload" as="script"> <link href="/_resources/themes/base_complaint_dist/js/app.81a88372.js" rel="preload" as="script"> <link href="/_resources/themes/base_complaint_dist/css/app.0e433876.css" rel="stylesheet"> <link href="/_resources/themes/base_complaint_dist/css/chunk-vendors.0c50a1d8.css" rel="stylesheet"> </head> <body class="LandingPageController"> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T9374F7" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!-- cached header --> <header id="site-header" class="site-header--dark"> <div class="container"> <div class="row-no-margin"> <a href="/" id="logo"> <svg viewBox="0 0 180 76"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#site-logo-wite"></use> </svg> </a> <button id="search"> <svg viewBox="0 0 24 24" width="24px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#search"></use> </svg> </button> <div id="sub-nav"> <a href="/all-faqs">FAQs</a> </div> <form id="HeroSearchForm_TopSearchForm" action="/decisions/search/HeroSearchForm" method="GET" enctype="application/x-www-form-urlencoded"> <p id="HeroSearchForm_TopSearchForm_error" class="message " style="display: none"></p> <fieldset> <div id="HeroSearchForm_TopSearchForm_Keywords_Holder" class="field text form-group--no-label"> <div class="middleColumn"> <input type="text" name="Keywords" class="text form-group--no-label" id="HeroSearchForm_TopSearchForm_Keywords" placeholder="Search Website" /> </div> </div> <input type="hidden" name="FilterType" class="hidden" id="HeroSearchForm_TopSearchForm_FilterType" /> <input type="hidden" name="SortOrder" class="hidden" id="HeroSearchForm_TopSearchForm_SortOrder" /> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24" width="24px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#search"></use> </svg> <input type="submit" name="action_dobasicsearchform" value="Search" class="action" id="HeroSearchForm_TopSearchForm_action_dobasicsearchform" /> </fieldset> </form> <button id="open-menu"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 33 25" width="33px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#burger"></use> </svg> </button> <button id="close-menu"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="33px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#close-burger"></use> </svg> </button> </div> </div> <nav id="main-nav" aria-label="Main Navigation"> <ul role="menu" class="container"> <li role="menuitem" class="dropdown first link"> <a href="/complaints" class="link dropdown-toggle"> Complaints <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/complaints/what-we-cover" class="nav-subitem" role="menuitem" > What we cover <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/complaints/the-complaints-process" class="nav-subitem" role="menuitem" > The complaints process <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasting-standards/resources/choosing-a-standard" class="nav-subitem" role="menuitem" > Choosing a standard <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/complaints/outcomes-and-remedies" class="nav-subitem" role="menuitem" > Outcomes & Remedies <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3"> <a href="/complaints/make-a-complaint" class="nav-subitem" role="menuitem" > Make a complaint <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3"> <a href="/complaints/complaints-that-are-unlikely-to-succeed" class="nav-subitem" role="menuitem" > Complaints that are unlikely to succeed <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> <li role="menuitem" class="dropdown link"> <a href="/broadcasting-standards" class="link dropdown-toggle"> Broadcasting Standards <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasting-standards/broadcasting-code-book-2022" class="nav-subitem" role="menuitem" > Broadcasting Standards Codebook <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasting-standards/election-code" class="nav-subitem" role="menuitem" > Election Programmes Code <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasting-standards/resources" class="nav-subitem" role="menuitem" > Resources <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/all-faqs" class="nav-subitem" role="menuitem" > FAQs <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> <li role="menuitem" class="dropdown link"> <a href="/decisions" class="link"> Decisions </a> </li> <li role="menuitem" class="dropdown link"> <a href="/broadcasters" class="link dropdown-toggle"> Broadcasters <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasters/information-for-broadcasters" class="nav-subitem" role="menuitem" > Information for broadcasters <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasters/guidance-for-broadcasters" class="nav-subitem" role="menuitem" > Guidance for Broadcasters <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasters/broadcaster-contact-details" class="nav-subitem" role="menuitem" > Broadcaster contact details <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/broadcasters/other-useful-links" class="nav-subitem" role="menuitem" > Other useful links <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> <li role="menuitem" class="dropdown link"> <a href="/news" class="link dropdown-toggle"> News <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/news/bsa-news" class="nav-subitem" role="menuitem" > News and Media Releases <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/news/bsa-panui-bulletin" class="nav-subitem" role="menuitem" > BSA P膩nui (Bulletin) <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> <li role="menuitem" class="dropdown current active"> <a href="/research-and-reports" class="current dropdown-toggle"> Research & Reports <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/research-and-reports/research" class="nav-subitem" role="menuitem" > Research and Reports <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/research-and-reports/public-consultation" class="nav-subitem" role="menuitem" > Public consultation <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> <li role="menuitem" class="dropdown last link"> <a href="/about-us" class="link dropdown-toggle"> About Us <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> <div class="dropdown-menu"> <div class="container"> <ul role="menu" class="menu-children row"> <li role="menuitem" class="col-md-3 first-row"> <a href="/about-us/contact-us" class="nav-subitem" role="menuitem" > Contact us <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/about-us/what-we-do" class="nav-subitem" role="menuitem" > What we do <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/about-us/who-we-are" class="nav-subitem" role="menuitem" > Who we are <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3 first-row"> <a href="/about-us/statutory-reports" class="nav-subitem" role="menuitem" > Statutory reports <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3"> <a href="/about-us/making-an-oia-request" class="nav-subitem" role="menuitem" > Making an OIA request <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> <li role="menuitem" class="col-md-3"> <a href="/about-us/careers" class="nav-subitem" role="menuitem" > Careers <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </a> </li> </ul> </div> </div> </li> </ul> </nav> <nav id="main-nav-mobile" aria-label="Main Navigation"> <div class="btn-holder"> <button class="btn btn-hero start-vue" onclick="window.dispatchEvent(makeAComplaintEvent)"> <span class="text">Complaints Form</span> <span class="arrow"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> </button> </div> <ul role="menu"> <li role="menuitem" class="first link"> <button type="button" data-toggle="collapse" data-target="#collapse-46" aria-expanded="true" aria-controls="collapse-46" class="collapsed nav-item link"> Complaints <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-46"> <li role="menuitem" > <a href="/complaints" class="nav-subitem" role="menuitem" > <span>Complaints</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/complaints/what-we-cover" class="nav-subitem" role="menuitem" > <span>What we cover</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/complaints/the-complaints-process" class="nav-subitem" role="menuitem" > <span>The complaints process</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/choosing-a-standard" class="nav-subitem" role="menuitem" > <span>Choosing a standard</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/complaints/outcomes-and-remedies" class="nav-subitem" role="menuitem" > <span>Outcomes & Remedies</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/complaints/make-a-complaint" class="nav-subitem" role="menuitem" > <span>Make a complaint</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/complaints/complaints-that-are-unlikely-to-succeed" class="nav-subitem" role="menuitem" > <span>Complaints that are unlikely to succeed</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" class=" link"> <button type="button" data-toggle="collapse" data-target="#collapse-55" aria-expanded="true" aria-controls="collapse-55" class="collapsed nav-item link"> Broadcasting Standards <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-55"> <li role="menuitem" > <a href="/broadcasting-standards" class="nav-subitem" role="menuitem" > <span>Broadcasting Standards</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/broadcasting-code-book-2022" class="nav-subitem" role="menuitem" > <span>Broadcasting Standards Codebook</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-152" aria-expanded="true" aria-controls="collapse-152" class="collapsed nav-item link"> <span>Election Programmes Code</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-152"> <li role="menuitem" > <a href="/broadcasting-standards/election-code" class="nav-subitem" role="menuitem" > <span>Election Programmes Code</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/election-code/guidance-for-political-parties" class="nav-subitem" role="menuitem" > <span>Guidance for Political Parties</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-65" aria-expanded="true" aria-controls="collapse-65" class="collapsed nav-item link"> <span>Resources</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-65"> <li role="menuitem" > <a href="/broadcasting-standards/resources" class="nav-subitem" role="menuitem" > <span>Resources</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/quick-guides" class="nav-subitem" role="menuitem" > <span>Quick Guides</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/choosing-a-standard" class="nav-subitem" role="menuitem" > <span>Choosing a standard</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/classifications-and-timebands" class="nav-subitem" role="menuitem" > <span>Classifications and timebands</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/guidance-bsa-power-to-decline-to-determine-a-complaint" class="nav-subitem" role="menuitem" > <span>Guidance: BSA power to decline to determine a complaint</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/guidance-costs-awards-to-complainants" class="nav-subitem" role="menuitem" > <span>Guidance: Costs awards to complainants</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasting-standards/resources/childrens-rights-and-broadcasting" class="nav-subitem" role="menuitem" > <span>Guidance: Children鈥檚 rights and broadcasting</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" > <a href="/all-faqs" class="nav-subitem" role="menuitem" > <span>FAQs</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" class=" link"> <a href="/decisions" class="collapsed nav-item link"> Decisions </a> </li> <li role="menuitem" class=" link"> <button type="button" data-toggle="collapse" data-target="#collapse-72" aria-expanded="true" aria-controls="collapse-72" class="collapsed nav-item link"> Broadcasters <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-72"> <li role="menuitem" > <a href="/broadcasters" class="nav-subitem" role="menuitem" > <span>Broadcasters</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-194" aria-expanded="true" aria-controls="collapse-194" class="collapsed nav-item link"> <span>Information for broadcasters</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-194"> <li role="menuitem" > <a href="/broadcasters/information-for-broadcasters" class="nav-subitem" role="menuitem" > <span>Information for broadcasters</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/information-for-broadcasters/overview" class="nav-subitem" role="menuitem" > <span>Overview</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/information-for-broadcasters/dealing-with-complaints" class="nav-subitem" role="menuitem" > <span>Dealing with complaints</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/information-for-broadcasters/broadcasting-levy" class="nav-subitem" role="menuitem" > <span>Broadcasting Levy</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/information-for-broadcasters/publicity-notices" class="nav-subitem" role="menuitem" > <span>Publicity Notices</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" > <a href="/broadcasters/guidance-for-broadcasters" class="nav-subitem" role="menuitem" > <span>Guidance for Broadcasters</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/broadcaster-contact-details" class="nav-subitem" role="menuitem" > <span>Broadcaster contact details</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/broadcasters/other-useful-links" class="nav-subitem" role="menuitem" > <span>Other useful links</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" class=" link"> <button type="button" data-toggle="collapse" data-target="#collapse-31084" aria-expanded="true" aria-controls="collapse-31084" class="collapsed nav-item link"> News <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-31084"> <li role="menuitem" > <a href="/news" class="nav-subitem" role="menuitem" > <span>News</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/news/bsa-news" class="nav-subitem" role="menuitem" > <span>News and Media Releases</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/news/bsa-panui-bulletin" class="nav-subitem" role="menuitem" > <span>BSA P膩nui (Bulletin)</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" class=" current active"> <button type="button" data-toggle="collapse" data-target="#collapse-85" aria-expanded="true" aria-controls="collapse-85" class="collapsed nav-item current"> Research & Reports <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-85"> <li role="menuitem" class="active"> <a href="/research-and-reports" class="nav-subitem" role="menuitem" aria-label="current page"> <span>Research & Reports</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-88" aria-expanded="true" aria-controls="collapse-88" class="collapsed nav-item link"> <span>Research and Reports</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-88"> <li role="menuitem" > <a href="/research-and-reports/research" class="nav-subitem" role="menuitem" > <span>Research and Reports</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/research-and-reports/research/all-research" class="nav-subitem" role="menuitem" > <span>All Research</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-87" aria-expanded="true" aria-controls="collapse-87" class="collapsed nav-item link"> <span>Public consultation</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-87"> <li role="menuitem" > <a href="/research-and-reports/public-consultation" class="nav-subitem" role="menuitem" > <span>Public consultation</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/research-and-reports/public-consultation/election-programmes-code-review-consultation-2" class="nav-subitem" role="menuitem" > <span>Election Programmes Code of Broadcasting Practice Review Consultation (Closed)</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/research-and-reports/public-consultation/broadcasting-code-review-consultation-closedltation-2" class="nav-subitem" role="menuitem" > <span>Broadcasting Code Review Consultation (Closed)</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/research-and-reports/public-consultation/timebands-and-classification-review" class="nav-subitem" role="menuitem" > <span>Timebands & Classification Review (Closed)</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> </ul> </li> <li role="menuitem" class="last link"> <button type="button" data-toggle="collapse" data-target="#collapse-31070" aria-expanded="true" aria-controls="collapse-31070" class="collapsed nav-item link"> About Us <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="21" height="14"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-31070"> <li role="menuitem" > <a href="/about-us" class="nav-subitem" role="menuitem" > <span>About Us</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/contact-us" class="nav-subitem" role="menuitem" > <span>Contact us</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/what-we-do" class="nav-subitem" role="menuitem" > <span>What we do</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-31073" aria-expanded="true" aria-controls="collapse-31073" class="collapsed nav-item link"> <span>Who we are</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-31073"> <li role="menuitem" > <a href="/about-us/who-we-are" class="nav-subitem" role="menuitem" > <span>Who we are</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/who-we-are/test-rebecca" class="nav-subitem" role="menuitem" > <span>Board Charter</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/who-we-are/membership-history" class="nav-subitem" role="menuitem" > <span>Membership History</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> <li role="menuitem" > <a href="/about-us/statutory-reports" class="nav-subitem" role="menuitem" > <span>Statutory reports</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/making-an-oia-request" class="nav-subitem" role="menuitem" > <span>Making an OIA request</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <button type="button" data-toggle="collapse" data-target="#collapse-31654" aria-expanded="true" aria-controls="collapse-31654" class="collapsed nav-item link"> <span>Careers</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </button> <ul role="menu" class="menu-children collapse" id="collapse-31654"> <li role="menuitem" > <a href="/about-us/careers" class="nav-subitem" role="menuitem" > <span>Careers</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> <li role="menuitem" > <a href="/about-us/careers/legal-advisor" class="nav-subitem" role="menuitem" > <span>Legal Adviser</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-2"></use> </svg> </a> </li> </ul> </li> </ul> </li> </ul> </nav> </header> <main id="main"> <!-- cached content --> <section class="complaint-form-styles" data-src="complaintformjson/getjsonflat/abfd2069ea551d6b23affb41e5b1112b" data-last-user-position="" > <div class="container"> <script> var complaintAppSettings = { modal: true, pageID: 'LandingPageController_85_3646', loadDataFromStorage: true, autoStart: false, complaintAppJSONURL: 'complaintformjson/getjsonflat/abfd2069ea551d6b23affb41e5b1112b', }; if(typeof makeAComplaintEvent === 'undefined') { var makeAComplaintEvent = null; (function () { if ( typeof window.CustomEvent === "function" ) return false; //If not IE function CustomEvent ( event, params ) { params = params || { bubbles: false, cancelable: false, detail: undefined }; var evt = document.createEvent( 'CustomEvent' ); evt.initCustomEvent( event, params.bubbles, params.cancelable, params.detail ); return evt; } CustomEvent.prototype = window.Event.prototype; window.CustomEvent = CustomEvent; })(); var makeAComplaintEvent = new CustomEvent('makeAComplaintEvent'); } </script> <div id="complaint-app" class="complaint-form-styles"></div> <script src="/_resources/themes/base_complaint_dist/js/chunk-vendors.cf5413fd.js"> </script> <script src="/_resources/themes/base_complaint_dist/js/app.81a88372.js"> </script> </div> </section> <section class="element hero-banner" id="research-and-reports"> <div class="container"> <div class="row-no-margin"> <h1> <span>Research and reports</span> <span class="light-blue">Ng膩 Rangahau me ng膩 P奴rongo </span> </h1> <div class="dash"></div> </div> </div> </section> <section class="element featured-pages" id="in-this-section"> <div class="container"> <div class="row"> <a href="/research-and-reports/research" class="featured-page-card col-md-6"> <div class="icon"> <picture> <source srcset="/assets/icons/Research-and-reports/ebfd1162cd/icon-research__FitMaxWzUwLDUwXQ.png?time=1551923159&title=icon+research 1x, /assets/icons/Research-and-reports/ebfd1162cd/icon-research.png?time=1551922932&title=icon+research 2x" type="image/png"> <source srcset="/assets/icons/Research-and-reports/ebfd1162cd/icon-research__FitMaxWzUwLDUwXQ_png.webp?time=1705522203&title=icon+research 1x, /assets/icons/Research-and-reports/ebfd1162cd/icon-research_png.webp?time=1705521259&title=icon+research 2x" type="image/webp"> <img src="/assets/icons/Research-and-reports/ebfd1162cd/icon-research__FitMaxWzUwLDUwXQ.png?time=1551923159&title=icon+research" alt="icon research" width="50" height="50" loading="" > </picture> </div> <div class="content"> <span class="title"> Research and Reports <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> <p class="text">Research commissioned by the BSA and statutory publications including Annual Reports, SOIs and SPEs</p> </div> </a> <a href="/research-and-reports/public-consultation" class="featured-page-card col-md-6"> <div class="icon"> <picture> <source srcset="/assets/icons/Research-and-reports/460f7748b2/icon-public-consultation.png?time=1551923057&title=icon+public+consultation 1x, /assets/icons/Research-and-reports/460f7748b2/icon-public-consultation.png?time=1551923057&title=icon+public+consultation 2x" type="image/png"> <source srcset="/assets/icons/Research-and-reports/460f7748b2/icon-public-consultatio_png.webp?time=1705521245&title=icon+public+consultation 1x, /assets/icons/Research-and-reports/460f7748b2/icon-public-consultatio_png.webp?time=1705521245&title=icon+public+consultation 2x" type="image/webp"> <img src="/assets/icons/Research-and-reports/460f7748b2/icon-public-consultation.png?time=1551923057&title=icon+public+consultation" alt="icon public consultation" width="50" height="50" loading="" > </picture> </div> <div class="content"> <span class="title"> Public consultation <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> <p class="text">Information about public consultations led by the BSA</p> </div> </a> <a href="/broadcasters/other-useful-links" class="featured-page-card col-md-6"> <div class="icon"> <picture> <source srcset="/assets/icons/c51e45c3e5/Icon-useful-links.png?time=1556502634&title=Icon+useful+links 1x, /assets/icons/c51e45c3e5/Icon-useful-links.png?time=1556502634&title=Icon+useful+links 2x" type="image/png"> <source srcset="/assets/icons/c51e45c3e5/Icon-useful-links_png.webp?time=1705521259&title=Icon+useful+links 1x, /assets/icons/c51e45c3e5/Icon-useful-links_png.webp?time=1705521259&title=Icon+useful+links 2x" type="image/webp"> <img src="/assets/icons/c51e45c3e5/Icon-useful-links.png?time=1556502634&title=Icon+useful+links" alt="Icon useful links" width="50" height="50" loading="" > </picture> </div> <div class="content"> <span class="title"> Other useful links <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 21 14" width="14" height="10"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </span> <p class="text">Useful agencies and contact information</p> </div> </a> </div> </div> </section> <section class="element separator" id="separator"> <!-- This Elemental Area does not contain any content - it is used for separatoin purposes only and style via CSS --> </section> <section class="element featured-faqs" id="frequently-asked-questions"> <div class="container"> <div class="row"> <header class="block-header"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24" width="24px"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#faq-icon"></use> </svg> <h5>FREQUENTLY ASKED QUESTIONS</h5> <a href="/all-faqs" class="view-all-link">All FAQ's ›</a> </header> <div class="accordion" id="faqs-accordion"> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-79" aria-expanded="true" aria-controls="faq-79" class="collapsed"> <span>Why does the BSA conduct research?</span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-79" class="collapse" aria-labelledby="faq-79" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>We commission and publish <a href="/research-and-reports/research">research</a> as part of our role to oversee and develop the broadcasting standards system.</p><p>Our research helps us understand community attitudes and expectations around broadcasting and to make sure our decisions reflect society鈥檚 diverse, contemporary views and opinions.</p><p>It also helps broadcasters to understand what the community thinks and how the standards apply.</p> </div> </div> </div> <div class="faq"> <button type="button" data-toggle="collapse" data-target="#faq-62" aria-expanded="true" aria-controls="faq-62" class="collapsed"> <span>Where can I find information about BSA decisions? </span> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 12" width="16"> <use xlink:href="/_resources/themes/base_dist/images/icons.svg#down-caret-1"></use> </svg> </button> <div id="faq-62" class="collapse" aria-labelledby="faq-62" data-parent="#faqs-accordion"> <div class="faq-answer"> <p>All decisions on complaints can be seen on our website <a href="https://www.bsa.govt.nz/decisions/all-decisions/">here</a>.</p><p>You can find out more about the number and types of complaints in our <a href="https://www.bsa.govt.nz/about-us/statutory-reports/">Annual Reports</a>.</p> </div> </div> </div> </div> </div> </div> </section> </main> <!-- cached footer --> <footer id="site-footer"> <div class="cta"> <div class="container"> <div class="inner-row"> <div class="btns"> <a href="mailto:info@bsa.govt.nz" class="btn btn-inverse">Email us</a> </div> <div class="links"> <a href="tel:0800366996">Call 0800 366 996</a> <a href="//Twitter.com/BSA_NZ" target="_blank">Twitter.com/BSA_NZ</a> </div> </div> </div> </div> <div class="nav"> <div class="container"> <div class="row"> <div class="col-lg-2"> <a href="/" id="footer-logo"> <img src="/_resources/themes/base_dist/images/footer-logo.png" srcset="/_resources/themes/base_dist/images/footer-logo.png 1x, /_resources/themes/base_dist/images/footer-logo@2x.png 2x" alt="Broadcasting Standards Authority"/> </a> <p id="copyright"> ©2024 Broadcasting Standards Authority </p> </div> <div class="col-lg-1"> </div> <div class="col-lg-8"> <div class="row"> <div class="col-md-6 col-xl-3 link-holder"> <a href="/complaints" class='parent-link'>Complaints</a> <a href="/complaints/what-we-cover" class='child-link'>What we cover</a> <a href="/complaints/the-complaints-process" class='child-link'>The complaints process</a> <a href="/broadcasting-standards/resources/choosing-a-standard" class='child-link'>Choosing a standard</a> <a href="/complaints/outcomes-and-remedies" class='child-link'>Outcomes & Remedies</a> <a href="/complaints/make-a-complaint" class='child-link'>Make a complaint</a> <a href="/complaints/complaints-that-are-unlikely-to-succeed" class='child-link'>Complaints that are unlikely to succeed</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/broadcasting-standards" class='parent-link'>Broadcasting Standards</a> <a href="/broadcasting-standards/broadcasting-code-book-2022" class='child-link'>Broadcasting Standards Codebook </a> <a href="/broadcasting-standards/election-code" class='child-link'>Election Programmes Code</a> <a href="/broadcasting-standards/resources" class='child-link'>Resources</a> <a href="/all-faqs" class='child-link'>FAQs</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/decisions" class='parent-link'>Decisions</a> <a href="/decisions/all-decisions/category/bsa-decisions" class='child-link'>BSA Decisions</a> <a href="/decisions/all-decisions/category/high-court-appeals" class='child-link'>High Court Appeals</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/broadcasters" class='parent-link'>Broadcasters</a> <a href="/broadcasters/information-for-broadcasters" class='child-link'>Information for broadcasters</a> <a href="/broadcasters/guidance-for-broadcasters" class='child-link'>Guidance for Broadcasters</a> <a href="/broadcasters/broadcaster-contact-details" class='child-link'>Broadcaster contact details</a> <a href="/broadcasters/other-useful-links" class='child-link'>Other useful links</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/news" class='parent-link'>News</a> <a href="/news/bsa-news" class='child-link'>News and Media Releases</a> <a href="/news/bsa-panui-bulletin" class='child-link'>BSA P膩nui (Bulletin)</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/research-and-reports" class='parent-link'>Research & Reports</a> <a href="/research-and-reports/research" class='child-link'>Research and Reports</a> <a href="/research-and-reports/public-consultation" class='child-link'>Public consultation</a> </div> <div class="col-md-6 col-xl-3 link-holder"> <a href="/about-us" class='parent-link'>About Us</a> <a href="/about-us/contact-us" class='child-link'>Contact us</a> <a href="/about-us/what-we-do" class='child-link'>What we do</a> <a href="/about-us/who-we-are" class='child-link'>Who we are</a> <a href="/about-us/statutory-reports" class='child-link'>Statutory reports</a> <a href="/about-us/making-an-oia-request" class='child-link'>Making an OIA request</a> <a href="/about-us/careers" class='child-link'>Careers</a> </div> <div class="col-md-6 col-xl-3 link-holder additional-links"> <span class='parent-link'> </span> <a href="/all-faqs" class='child-link'>FAQs</a> <a href="/terms-of-use" class='child-link'>Terms of Use</a> <a href="/privacy-statement" class='child-link'>Privacy Statement</a> <a href="/accessibility" class='child-link'>Accessibility</a> </div> <div class="col-lg-12"> <div class="disclaimer"> <img src="/_resources/themes/base_dist/images/govt-logo.png" srcset="/_resources/themes/base_dist/images/govt-logo.png 1x, /_resources/themes/base_dist/images/govt-logo@2x.png 2x" alt="Broadcasting Standards Authority"/> <div class="disclaimer-content"> <p>The BSA does not handle concerns about advertisements on TV, radio or in print, including magazines and billboards. If you wish to make a complaint regarding any of these, please visit the <a rel="noopener noreferrer" href="https://www.asa.co.nz/" target="_blank">Advertising Standards Authority website</a>.</p> </div> </div> </div> </div> </div> <div class="col-lg-1"> </div> </div> </div> </div> </footer> <script src="/_resources/themes/base_dist/./vendors~app.js?x=1728331532"></script> <script src="/_resources/themes/base_dist/./app.js?x=1728331532"></script> </body> </html>