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Idealex Banking | Fintech Design Agency | UX & UI Design | Plug & Play

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data-domain="ux-design.agency" src="https://plausible.io/js/script.js"></script> </head> <body class="case-studies-template-default single single-case-studies postid-9935 idealex-ux"> <div class="full-vh" id="full-vh"></div> <div class="footer-foot -left "> </div> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MH2XVS9" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!-- --> <div class="container-fluid" id="wrapper"> <main id="content"> <div id="case-studies-9935" class="post-9935 case-studies type-case-studies status-publish has-post-thumbnail hentry idealex-ux singular-post"> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container-fluid "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including banner component --><section class="component component-banner pnp-bg -case-study vh-fix-once full-height " style="" data-scrollax-parent="true"> <div class="image pnp-bg " data-src="https://ux-design.agency/wp-content/uploads/2022/01/Idealex-banner.jpeg"></div> <div class="inner" data-scrollax="properties: { 'opacity': 1, 'translateY': '30%' }"> <h2 class="sub-heading animate-letters" style="opacity: 0;">Fintech design agency</h2> <h1 class="heading heading1 animate-letters" style="opacity: 0;">UX / UI design for a challenger banking app</h1> </div> </section> <div class="vertical-line -top -light drawDown"></div> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text -case_study_intro v-padding " style=""> <div class="inner"> <div class="content" data-pnp-animate="fadeInLeft" data-pnp-animation-delay=".6s"> <p>Idealex is a new challenger banking app that helps their customers send and receive funds in crypto and Fiat currencies. </p> <p>They were preparing to launch their product on the market and approached us to create an innovative and user friendly product interface.</p> </div> <dl class="points" data-pnp-animate="fadeInLeft" data-pnp-animation-delay=".9s"> <dt class="title">Lead time:</dt> <dd class="text">12 Weeks</dd> <dt class="title">Sector:</dt> <dd class="text">Finance & Crypto</dd> <dt class="title">Target Type:</dt> <dd class="text">B2C</dd> <dt class="title">Goal:</dt> <dd class="text">Launch Product to Market</dd> <dt class="title">Services: </dt> <dd class="text">UI Design, UX Design & Brand</dd> </dl> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" background-color: #ffffff;"> <div class=" container-fluid "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including image component --><section class="component component-image -display-type-standard " style="" data-scrollax-parent="true" > <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201910%202255'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Idealex-UX-image-1-1.png" alt="Fintech design screens" height="2255" width="1910" /> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text -two_columns v-padding" style=" padding-top: 20%;padding-bottom: 20%;"> <div class="inner"> <dl class="list" data-pnp-animate="fadeInLeft"> <dt class="title">Scope</dt> <dd class="content"><ul> <li>UX Research</li> <li>UX/UI Design</li> <li>Clickable Wireframe Prototypes in Adobe XD</li> <li>Clickable Design Prototypes in Adobe XD</li> <li>Brand Strategy</li> <li>Brand Identity &amp; Design System</li> </ul> </dd> </dl> <dl class="list" data-pnp-animate="fadeInLeft" data-pnp-animation-delay=".15s"> <dt class="title">Resource</dt> <dd class="content"><ul> <li>2 x UI/UX Designers</li> <li>1 x Brand Designer</li> <li>1 x Product Strategist</li> <li>1 x Project Manager</li> </ul> </dd> </dl> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text text-dark" style=" padding-top: 0%;padding-bottom: 20%;"> <div class="inner"> <div class="content" data-pnp-animate-inner="fadeInAuto" data-pnp-animation-delay=".4s"> <h2 class="heading8">Discovery and research</h2> <p>We began the UX/UI design process with a discovery process where we reviewed sign up and onboarding flows in the finance and crypto industry. We assessed how they structure the user experience and handle the user verification process.</p> <p>We needed to identify what competitors did well and where the flows could be improved in order to deliver the most effective sign up flow for Idealex&#8217;s platform.</p> <p>We documented the sign up flows as clickable journeys in Adobe XD, offering simple side by side comparisons.</p> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" background-color: #161d49;"> <div class=" container-fluid "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including image component --><section class="component component-image -display-type-parallax " style="" data-scrollax-parent="true" > <div class="image pnp-bg full-height parallax" data-scrollax="properties: { 'translateY': '200px' }" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Idealex_Flows.png"> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container-fluid "> <div class="row no-gutter fifty-fifty-layout"> <div class="col-xs-12 col-left-side col-sm-6"> <!-- Including image component --><section class="component component-image -display-type-standard " style="" data-scrollax-parent="true" > <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20960%201273'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/idealex-ux-50_50-1.jpg" alt="" height="1273" width="960" /> </section> </div> <div class="col-xs-12 col-right-side col-sm-6"> <!-- Including image component --><section class="component component-image -display-type-standard " style="" data-scrollax-parent="true" > <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201920%202546'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Idealex_BuySellComponent.png" alt="" height="2546" width="1920" /> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text text-dark" style=" padding-top: 20%;padding-bottom: 0%;"> <div class="inner"> <div class="content" data-pnp-animate-inner="fadeInAuto" data-pnp-animation-delay=".4s"> <h2 class="heading8">Sign up flows</h2> <p>A major challenge in the finance industry is that users need to be verified and the verification process can take a number of days to be completed.</p> <p>We needed to create an engaging sign up process that enabled users to explore the platform while the verification process was taking place. To achieve this, we stripped back the initial sign up fields to only include the critical information to set up an account. This gave users access to a simplified personalised version of the platform which prompted them to complete the sign up process. This enabled us to meet financial regulations while incentivising users to engage with the platform.</p> <p>&nbsp;</p> <p>&nbsp;</p> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container-fluid "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including image component --><section class="component component-image -display-type-standard " style="" data-scrollax-parent="true" > <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%203840%203414'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Idealex_Mobile-Desktop2.png" alt="" height="3414" width="3840" /> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text text-dark" style=" padding-top: 10%;padding-bottom: 20%;"> <div class="inner"> <div class="content" data-pnp-animate-inner="fadeInAuto" data-pnp-animation-delay=".4s"> <h2 class="heading8">Process</h2> <p>As we were creating a brand new platform, we worked closely with Idealex to determine the features and screens that were required to enable users to manage their currencies.</p> <p>We combined the outcomes from our discovery phase with Idealex&#8217;s in depth knowledge of their product to create a user friendly platform that would engage users and set them apart in the finance / crypto market.</p> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" background-image: url(https://ux-design.agency/wp-content/uploads/2022/01/background-1-scaled.jpg);background-color: #f4fafa;"> <div class=" container -large "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including showcase component --> <section class="component component-showcase -showcase_wide_image" style=""> <div class="inner v-padding text-light" style=""> <div class="showcase-container"> <div class="image-container "> <img class="image scroll-reveal-collage image_0" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201299%20731'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Sell-Crypto-Bitcoin-–-Create-Alert-–-2.png" alt="crypto ui design" height="731" width="1299" /> </div> <div class="content-container"> <h3 class="showcase-header" data-pnp-animate="fadeInRight"> Buy and sell </h3> <div class="showcase-content" data-pnp-animate="fadeInRight" data-pnp-animation-delay=".3s"> <p>We designed a sticky buy and sell widget to ensure that users always have access to the critical call to actions.</p> </div> </div> </div> </div> <div class="inner v-padding text-light" style=""> <div class="showcase-container"> <div class="image-container "> <img class="image scroll-reveal-collage image_1" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201298%20731'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Savings-Calculator.png" alt="" height="731" width="1298" /> </div> <div class="content-container"> <h3 class="showcase-header" data-pnp-animate="fadeInRight"> Sentence structure </h3> <div class="showcase-content" data-pnp-animate="fadeInRight" data-pnp-animation-delay=".3s"> <p>We utilised a sentence structure when users are buying and selling assets to create a personable feel to the platform.</p> </div> </div> </div> </div> <div class="inner v-padding text-light" style=""> <div class="showcase-container"> <div class="image-container "> <img class="image scroll-reveal-collage image_2" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201300%20731'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2022/01/Dashboard-Not-Verified-–-2.png" alt="Fintech product dashboard design" height="731" width="1300" /> </div> <div class="content-container"> <h3 class="showcase-header" data-pnp-animate="fadeInRight"> Managing assets </h3> <div class="showcase-content" data-pnp-animate="fadeInRight" data-pnp-animation-delay=".3s"> <p>We designed a user friendly way for users to manage their assets in a single platform.</p> </div> </div> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg " style=" "> <div class=" container -narrow "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text text-dark" style=" padding-top: 20%;padding-bottom: 20%;"> <div class="inner"> <div class="content" data-pnp-animate-inner="fadeInAuto" data-pnp-animation-delay=".4s"> <h2 class="heading8">Brand</h2> <p>We delivered a brand strategy and brand identity to provide Idealex with the direction and flexibility that they needed for a successful product launch. We utilised the new brand to create a design system for the new platform, delivering a fresh look and feel that the Idealex team can use to continue to grow the platform.</p> <p>Read the brand case study on our web design and branding website</p> <p><a class="btn -medium-grey -external-link" href="https://www.plugandplaydesign.co.uk/financial-services-branding-agency/" target="_blank" rel="noopener">Find out more</a></p> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg bg-colour-case_study-grey" style=" "> <div class=" container -large "> <div class="row no-gutter full-width-layout "> <div class="col-md-12"> <!-- Including text component --><section class="component component-text -large" style=" padding-top: 9%;padding-bottom: 4%;"> <div class="inner"> <div class="content" data-pnp-animate-inner="fadeInBottom" data-pnp-animation-delay=".3s"> <div class="content-large"> <h2 class="heading1">Related work</h2> </div> </div> </div> </section> </div> </div> </div> </div> <!-- Including layout component --> <div class="component layout negative-margin pnp-bg bg-colour-case_study-grey" style=" "> <div class=" container -large "> <div class="row fifty-fifty-layout"> <div class="col-xs-12 col-left-side col-sm-6"> <!-- Including call-to-action component --> <div class="component row no-gutter component-call-to-action -bottom" style="" data-pnp-animate="slideUpSlow" > <div class="col-xs-12"> <a href="https://ux-design.agency/ui-design/eightcap/" class="inner" data-scrollax-parent="true"> <div class="image-container"> <div data-scrollax="properties: { 'translateY': '7%' }"> <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201200%201365'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2021/11/EightCap-Homepage.jpeg" alt="" height="1365" width="1200" data-pnp-animate='fadeInSlow'/> </div> </div> <div class="content-container"> <div class="heading heading3" data-pnp-animate="fadeInBottom" data-pnp-animation-delay=".2s"> <p>EightCap</p> </div> <div class="content" data-pnp-animate="fadeInBottom" data-pnp-animation-delay=".4s"> <p>UX and UI design for a fintech platform</p> </div> <div class="tag-list" data-pnp-animate="fadeInBottom" data-pnp-animation-delay=".6s"> <div class="tag">Fintech</div> <div class="tag">Crypto</div> <div class="tag">Trading</div> <div class="tag">UX Design</div> <div class="tag">UI Design</div> </div> </div> </a> </div> </div> </div> <div class="col-xs-12 col-right-side col-sm-6"> <!-- Including call-to-action component --> <div class="component row no-gutter component-call-to-action -bottom" style="" data-pnp-animate="slideUpSlow" > <div class="col-xs-12"> <a href="https://ux-design.agency/ui-design/smartr365/" class="inner" data-scrollax-parent="true"> <div class="image-container"> <div data-scrollax="properties: { 'translateY': '5%' }"> <img class="image" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%201141'%3E%3C/svg%3E" data-src="https://ux-design.agency/wp-content/uploads/2021/11/Smartr-Homepage-1.jpeg" alt="" height="1141" width="1000" data-pnp-animate='fadeInSlow'/> </div> </div> <div class="content-container"> <div class="heading heading3" data-pnp-animate="fadeInBottom" data-pnp-animation-delay=".2s"> <p>Legal &#038; 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