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SAP Concur FAQs and Support Contact - SAP Concur China Taiwan
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class="leaf"><a href="https://www.concur.tw/productivity">員工效率</a></li> <li class="leaf"><a href="https://www.concur.tw/intelligent-spend-management">智慧費用管理</a></li> <li class="leaf"><a href="https://www.concur.tw/visibility-and-compliance">可見度和法規遵循性</a></li> <li class="leaf"><a href="https://www.concur.tw/travel-expense">差旅及費用管理</a></li> <li class="leaf"><a href="/control-cost-and-compliance">成本、法規遵循及控制</a></li> <li class="leaf"><a href="/growth">業務增長</a></li> <li class="leaf"><a href="/duty-of-care">員工關懷</a></li> <li class="last leaf"><a href="https://www.concur.tw/employee-engagement">員工體驗 </a></li> </ul></li> <li class="expanded"><span class="nolink">行業方案</span><ul class="menu"><li class="first leaf"><a href="/oil-mine-gas">能源產業</a></li> <li class="leaf"><a href="/manufacturing">製造產業</a></li> <li class="leaf"><a href="/life-sciences">醫藥與生命科學產業</a></li> <li class="leaf"><a href="/technology">高科技產業</a></li> <li class="leaf"><a href="/retail">零售產業</a></li> <li class="last leaf"><a href="/financial-services-solution">金融服務產業</a></li> </ul></li> <li class="last expanded"><span class="nolink">部門需求</span><ul class="menu"><li class="first leaf"><a href="/financial-manager-solutions">財務領導者</a></li> <li class="leaf"><a href="/it-leader">IT 領導者</a></li> <li class="last leaf"><a href="/business-travel-management">差旅管理導者</a></li> </ul></li> </ul></li> <li class="expanded"><span class="nolink">關於我們</span><ul class="menu"><li class="first leaf"><a href="/about-concur">關於 SAP Concur</a></li> <li class="leaf"><a href="https://www.concur.tw/contact/offices">辦公室地點</a></li> <li class="leaf"><a href="https://www.concur.com/careers">人才招募</a></li> <li class="last leaf"><a href="https://www.concur.tw/contact">聯絡我們</a></li> </ul></li> <li class="last expanded"><span class="nolink">資源中心</span><ul class="menu"><li class="first leaf"><a href="/resource-center">資源中心</a></li> <li class="leaf"><a href="https://www.concur.tw/casestudy">成功案例</a></li> <li class="leaf"><a href="https://www.concur.tw/blog">博客</a></li> <li class="leaf"><a href="/mobile">移動應用程序</a></li> <li class="leaf"><a href="https://www.concur.com/app-center">App Center</a></li> <li class="leaf"><a href="/support">技術支持和資源</a></li> <li class="last leaf"><a href="https://www.concur.tw/self-guided-demo-expense-zh-tw" class="call-out">費用管理自助流程體驗</a></li> </ul></li> </ul> </div> </div> <div id="block-menu-concur-drupal-menu-mobile" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first last leaf"><a href="https://www.concursolutions.com/?lang=zh-tw" class="call-out">登入</a></li> </ul> </div> </div> </div> </div> </div> </header> <!-- if context column_10 set grid to col-10 offset-1 --> <!-- if left or right sidebar not set and no context set column 12 --> <div class="region region-content"> <div id="block-block-5" class="block block-block"> <div class="content"> <style> <!--/*--><![CDATA[/* ><!--*/ .content_quote_logo_left .left_logo_container img{ 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src="https://assets.concur.com/images/pictograms/admin-support_120px-b.png"> <h4>管理員</h4> <p>如果您負責管理、配置和監督公司的 SAP Concur 系統,請選擇此選項。</p> <p><a href="/admin-support" class="btn btn-primary">管理員幫助</a></p> </div> </div> <div class='col-md-4 text-center col-md-height'> <div class='bg-white theme-align'> <img src="https://assets.concur.com/images/pictograms/user-support_120px-b.png"> <h4>使用者</h4> <p>此選項是為那些使用我們的系統但不負責監督它的人所準備。(如果您在 SAP Concur 儀表板上未看到「管理員」,那麼這就是您要找的地方。)</p> <p><a href="/user-support" class="btn btn-primary">使用者幫助</a></p> </div> </div> <div class='col-md-4 text-center col-md-height'> <div class='bg-white theme-align'> <img src="https://www.concur.com/sites/default/files/person_pictogram_120px.png"> <h4>產品利益</h4> <p>如果您不是SAP Concur客戶,但想了解更多有關您的業務支出流程自動化的資訊,請選擇此選項。</p> <p><a href="/contact" class="btn btn-primary">瞭解更多</a></p> </div> </div> </div> </div> </section> <section class='content_6_6_themed theme_light_grey '> <div class="container"> <div class="col-xs-12 col-md-height audience-0"> <div class="col-md-6 col-xs-12 flush visible-sm visible-xs"> <div class="column_2 col-xs-12 flush"> <p class="visible-sm visible-xs" style="font-size: 1.7rem;line-height: 1.307693;margin: 2rem 0;font-weight:500;margin-top:20px;">透過 SAP Concur,您可以存取 SAP 企業支援雲端版本提供的支援服務和專家建議。</p> <img class="img-responsive" src="https://www.concur.tw/sites/default/files/tw/us-support-mod-1_0.png" alt=""/> </div> </div> <div class="col-lg-5 col-md-6 col-xs-12 flush-sm flush-left flush-lg"> <div class="column_1 col-xs-12 flush-sm flush-left flush-lg"> <h2 class="hidden-sm hidden-xs">透過 SAP Concur,您可以存取 SAP 企業支援雲端版本提供的支援服務和專家建議。</h2> <p>SAP ESCE 為嚴重事件提供了業界出類拔萃的保證式糾正行動計畫,幫助您保護關鍵任務流程,從而以更快的速度解決問題。此外,SAP ESCE 提供了一系列豐富的支援交付物、知識轉移資產、培訓材料和最佳實踐,以快速避免或解決問題並了解創新機會。</p> <p> </p> </div> </div> <div class="col-md-6 col-lg-offset-1 col-xs-12 flush-sm flush-right flush-lg hidden-sm hidden-xs"> <div class="column_2 col-xs-12 flush-sm flush-right flush-lg"> <img class="img-responsive" 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