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In order to outline specifics of how we will perform this processing and what our obligations are as well as the obligations of our users/customers we’ve developed a Data Processing Agreement (DPA) that is incorporated by reference intoHotjar's <a href="https://www.hotjar.com/legal/policies/terms-of-service/"><u>Terms of Service</u> and form part of your Agreement with Hotjar. </a></p><h2 id="object-object"><b>Acceptable Use Policy </b></h2><p>Hotjar’s behavior analytics software is designed for any business selling online. 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lkzDEo"><h2 class="sc-110qyy0-5 hEJurh">Products</h2><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/tour">Tour the product</a></li><li><a class="" href="https://www.hotjar.com/product/heatmaps">Heatmaps</a></li><li><a class="" href="https://www.hotjar.com/product/recordings">Recordings</a></li><li><a class="" href="https://www.hotjar.com/product/feedback">Feedback Button</a></li><li><a class="" href="https://www.hotjar.com/product/surveys">Surveys</a></li><li><a class="" href="https://www.hotjar.com/product/engage">User interviews</a></li></ul><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/integrations">Integrations</a></li><li><a class="" href="https://help.hotjar.com/hc/en-us/articles/12945616576919-What-Is-the-Hotjar-API-" target="_self">Hotjar API</a></li><li><a class="" href="https://www.hotjar.com/product/funnels">Funnels</a></li><li><a class="" href="https://www.hotjar.com/product/dashboard">Dashboards</a></li><li><a class="" href="https://www.hotjar.com/product/highlights">Highlights</a></li><li><a class="" href="https://www.hotjar.com/product/trends">Trends</a></li><li><a class="" href="https://www.hotjar.com/survey-templates">Survey templates</a></li></ul></div><div class="sc-110qyy0-4 lkzDEo"><h2 class="sc-110qyy0-5 hEJurh">Solutions</h2><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/marketing-teams">For marketing teams</a></li><li><a class="" href="https://www.hotjar.com/product-teams">For product teams</a></li><li><a class="" href="https://www.hotjar.com/product-manager">For product managers</a></li><li><a class="" href="https://www.hotjar.com/product-designer">For product designers</a></li><li><a class="" href="https://www.hotjar.com/researcher-analyst">For researchers</a></li><li><a class="" href="https://www.hotjar.com/customers">Case studies</a></li></ul></div><div class="sc-110qyy0-4 lkzDEo"><h2 class="sc-110qyy0-5 hEJurh">Resources</h2><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/guides">Guides</a></li><li><a class="" href="https://www.hotjar.com/blog">Blog</a></li><li><a class="" href="https://www.hotjar.com/product-forge">Product Forge</a></li><li><a class="" href="https://www.hotjar.com/updates/en" target="_blank">Product updates</a></li><li><a class="" href="https://help.hotjar.com/hc/en-us" target="_blank">Help center</a></li><li><a class="" href="https://www.hotjar.com/website-tracking">Website tracking</a></li><li><a class="" href="https://www.hotjar.com/google-analytics/glossary">GA glossary</a></li><li><a class="" href="https://www.hotjar.com/conversion-rate-optimization">CRO</a></li><li><a class="" href="https://www.hotjar.com/performance-reporting">Performance reporting</a></li><li><a class="" href="https://www.hotjar.com/website-problems">Common website problems</a></li><li><a class="" href="https://www.hotjar.com/usability-testing">Usability testing</a></li><li><a class="" href="https://www.hotjar.com/ecommerce">Ecommerce</a></li><li><a class="" href="https://www.hotjar.com/behavior-analytics">Behavior analytics</a></li><li><a class="" href="https://www.hotjar.com/website-analysis">Website analysis</a></li><li><a class="" href="https://www.hotjar.com/web-analytics">Web analytics </a></li><li><a class="" href="https://www.hotjar.com/web-design">Web design</a></li><li><a class="" href="https://www.hotjar.com/ux-design">UX design</a></li><li><a class="" href="https://www.hotjar.com/ux-research/process">UX research</a></li><li><a class="" href="https://www.hotjar.com/net-promoter-score">NPS</a></li><li><a class="" href="https://www.hotjar.com/customer-journey-map">Customer journey map</a></li><li><a class="" href="https://www.hotjar.com/product-strategy">Product strategy</a></li><li><a class="" href="https://www.hotjar.com/product-research">Product research</a></li><li><a class="" href="https://www.hotjar.com/product-management-101">Product management 101</a></li><li><a class="" href="https://www.hotjar.com/product-management-glossary">Product management glossary</a></li><li><a class="" href="https://www.hotjar.com/grow-your-saas-startup">SaaS startup tips</a></li></ul></div><div class="sc-110qyy0-4 lkzDEo"><h2 class="sc-110qyy0-5 hEJurh">Company</h2><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/about-us">About Us</a></li><li><a class="" href="https://www.hotjar.com/careers">Careers</a></li><li><a class="" href="https://www.hotjar.com/privacy">Privacy</a></li><li><a class="" href="https://www.hotjar.com/press">Press</a></li></ul></div><div class="sc-110qyy0-4 lkzDEo"></div><div class="sc-110qyy0-4 lkzDEo"><h2 class="sc-110qyy0-5 hEJurh">Compliance</h2><ul class="sc-110qyy0-6 dfZRgo"><li><a class="" href="https://www.hotjar.com/legal">Legal overview</a></li><li><a class="" href="https://help.hotjar.com/hc/en-us/categories/360003405813">Compliance & security</a></li><li><a class="" href="https://www.hotjar.com/legal/policies/terms-of-service">Terms of Service</a></li><li><a class="" href="https://www.hotjar.com/legal/policies/privacy">Privacy Policy</a></li><li><a class="" href="https://www.hotjar.com/legal/policies/acceptable-use">Acceptable use policy</a></li><li><a class="" href="https://www.hotjar.com/engage-tester-terms">Engage Tester Terms</a></li></ul></div><div class="sc-110qyy0-8 hxrqCH"><div class="sc-110qyy0-10 FCYKc"><img src="/images/hotjar-logo-small.svg" alt=""/> <p>Copyright © 2014 - 2024 Hotjar Ltd. 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