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class="ac-ln-menucta-anchor-label">Ouvrir le menu</span> </a> <a href="#" class="ac-ln-menucta-anchor ac-ln-menucta-anchor-close" id="ac-ln-menustate-close" role="button"> <span class="ac-ln-menucta-anchor-label">Fermer le menu</span> </a> <div class="ac-ln-menu-tray"> <ul class="ac-ln-menu-items"> <li class="ac-ln-menu-item"> <a href="/lu/support/products/mac/" class="ac-ln-menu-link" data-analytics-title="mac">Mac</a> </li> <li class="ac-ln-menu-item"> <a href="/lu/support/products/ipad/" class="ac-ln-menu-link" data-analytics-title="ipad">iPad</a> </li> <li class="ac-ln-menu-item"> <a href="/lu/support/products/appletv/" class="ac-ln-menu-link" data-analytics-title="tv & home">Apple TV</a> </li> </ul> </div> <div class="ac-ln-actions"> <div class="ac-ln-action ac-ln-action-menucta" aria-hidden="true"> <label for="ac-ln-menustate" class="ac-ln-menucta"> <span class="ac-ln-menucta-chevron"></span> </label> </div> <div class="ac-ln-action ac-ln-action-button"> <a class="ac-ln-button" href="https://mysupport.apple.com/add-coverage/" data-analytics-title="buy" data-analytics-exit-link>Acheter <span class="ac-ln-action-product">acheter des produits applecare</span></a> </div> </div> </div> </div> </div> </nav> <label id="ac-ln-curtain" for="ac-ln-menustate"></label> <script type="text/javascript" src="/ac/localnav/9/scripts/ac-localnav.built.js"></script> <main id="main" class="main" role="main" data-page-type="overview"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="row lockupMiddle"> <div class="column large-12 large-centered small-12"> <figure class="image-hero-icon figure-products"></figure> <h1 class="typography-headline-elevated large-10 large-centered small-12" data-text-zoom-max='1.75'>Service et assistance par les personnes qui connaissent le mieux vos produits Apple.</h1> <figure class="image-hero-lockup"></figure> <p class="typography-intro-elevated">Comme Apple conçoit à la fois le matériel, le système d’exploitation et de nombreuses applications, les produits Apple sont des systèmes véritablement intégrés. Et seuls les produits AppleCare offrent un service après-vente et une assistance centralisés, assurés par des expertes et experts Apple. Ce qui permet de résoudre la plupart des problèmes en un coup de fil.</p> <br /> <br /> <p class="typography-intro-elevated">Les avantages des produits AppleCare sont distincts et s’ajoutent à tout droit légal prévu par les lois sur la protection des consommateurs et consommatrices. Pour plus de détails, cliquez <a href="/legal/warranty/luxembourgstatutorywarranty.pdf">ici</a>.</p> </div> </div> </div> </section> <section class="section section-applecare" data-analytics-section-engagement="name:applecare+"> <div class="section-content"> <div class="row"> <div class="column large-11 large-centered medium-10 small-12 small-uncentered"> <h2 class="typography-applecare-headline">Toute l’assistance technique, matérielle et logicielle dont vous avez besoin. Au même endroit.</h2> <p class="typography-intro-elevated">Les produits AppleCare proposent une assistance technique assurée par nos expertes et experts et des options supplémentaires de garantie matérielle proposées par Apple.</p> </div> </div> <div class="row contentnav-container"> <nav class="contentnav row"> <div class="contentnav-items"> <div class="contentnav-item"> <a href="/lu/support/products/mac/" class="contentnav-content block" data-analytics-title="learn more about applecare+ for mac" role="tab"> <div class="contentnav-block"> <figure class="contentnav-icon image-mac"></figure> <h4 class="contentnav-title">AppleCare Protection Plan<br />pour Mac</h4> <p class="typography-body-reduced" data-pricing-hide-all="applecare-plus-mac-3y"> <span data-pricing-product="applecare-plus-mac-3y" data-product-template="À partir de ${price.display.smart} pour 3 ans"></span></p> </div> <p class="contentnav-cta icon icon-after icon-chevronright contentnav-cta block-link">En savoir plus</p> </a> </div> <div class="contentnav-item"> <a href="/lu/support/products/ipad/" class="contentnav-content block" data-analytics-title="learn more about applecare+ for ipad" role="tab"> <div class="contentnav-block"> <figure class="contentnav-icon image-ipad"></figure> <h4 class="contentnav-title">AppleCare Protection Plan<br />pour iPad</h4> <p class="typography-body-reduced" data-pricing-hide-all="applecare-plus-ipad-2y"> <span data-pricing-product="applecare-plus-ipad-2y" data-product-template="À partir de ${price.display.smart} pour 2 ans"></span></p> </div> <p class="contentnav-cta icon icon-after icon-chevronright contentnav-cta block-link">En savoir plus</p> </a> </div> <div class="contentnav-item"> <a href="/lu/support/products/appletv/" class="contentnav-content block" data-analytics-title="learn more about applecare+ for appletv" role="tab"> <div class="contentnav-block"> <figure class="contentnav-icon image-appletv"></figure> <h4 class="contentnav-title">AppleCare Protection Plan<br />pour Apple TV</h4> <p class="typography-body-reduced" data-pricing-hide-all="applecare-plus-apple-tv-3y"> <span data-pricing-product="applecare-plus-apple-tv-3y" data-product-template="À partir de ${price.display.smart} pour 3 ans"></span> </p> </div> <p class="contentnav-cta icon icon-after icon-chevronright contentnav-cta block-link">En savoir plus</p> </a> </div> </div> </nav> </div> </div> </section> <section class="section section-professional" data-analytics-section-engagement="name:professional"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0"> <figure class="image-two-column-image"></figure> </div> <div class="column large-6 small-12"> <h2 class="typography-headline-reduced">AppleCare, c’est bon pour le business aussi.</h2> <p>Assistance technique, assistance des systèmes d’exploitation et solutions d’assistance pour les entreprises. Découvrez comment les produits d’assistance AppleCare pour les pros peuvent optimiser l’activité de votre entreprise.</p> <p><a href="/lu/support/professional/" data-analytics-title="learn more about apple care professional support options" class="icon-wrapper"><span class="icon-copy">En savoir plus sur les options d’assistance AppleCare pour les pros</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:additional support"> <div class="section-content"> <div class="row heading-row"> <div class="column large-12 small-12"> <h2 class="typography-headline">Assistance supplémentaire</h2> </div> </div> <div class="row"> <div class="column large-6 small-12 chat-support"> <figure class="image-chat-support-icon"></figure> <h2 class="headline typography-support-headline">Assistance par téléphone ou par chat, réparations et bien plus.<br /></h2> <p>Trouvez le numéro de téléphone de votre Assistance Apple <a href="https://support.apple.com/fr-lu/HT201232" data-analytics-title="find your apple support number here" data-analytics-exit-link>ici</a>.</p> <p><a href="https://getsupport.apple.com/" data-analytics-title="contact apple support" data-analytics-exit-link class="icon-wrapper"><span class="icon-copy">Contacter l’Assistance Apple</span><span class="icon icon-after more"></span></a></p> </div> <div class="column large-6 small-12 support-app"> <figure class="image-support-app-icon"></figure> <h2 class="headline typography-support-headline">Assistance pour tous vos appareils Apple dans une seule app.<br /></h2> <a href="https://itunes.apple.com/lu/app/apple-support/id1130498044?mt=8" data-analytics-title="get the apple support app" data-analytics-exit-link class="icon-wrapper"><span class="icon-copy">Télécharger l’app Assistance Apple</span><span class="icon icon-after more"></span></a> </div> </div> </div> </section> </main>  <footer id="ac-globalfooter" 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